Telstra F5050 User Manual

www.telstra.com

© COPYRIGHT 2005 Telstra Corporation Limited
This work is copyright.All rights reserved. Other than for purposes and subject to conditions prescribed under the Copyright
Act, no part of it may in any form or by any means (electronic,mechanical, photo copying,microcopying, scanning,recording
or otherwise) be reproduced,stored in a retrieval system or transmitted without prior permission from Telstra Corporation
Limited ABN 33 051 775 556.
™ Trade Mark of Telstra Corporation Limited
® Registered Trade Mark of Telstra Corporation Limited

If you have any problem with your phone,refer to the Help section
of this User Guide or call TecHelp on 1300 369 193.

Telstra F5050

Digital DECT Cordless Telephone with
Integrated Digital Answering Machine

User Guide

F5050TAM UG art 9/6/05 12:30 PM Page 1

2

Introduction

to your Telstra F5050
Digital DECT Cordless Telephone with
Integrated Digital Answering Machine

● 10 number memory

● Calling Number Display to see the number of the person calling and keep track of

unanswered calls

● Redial any of the last 10 number called

● Answering machine with up to 10 minutes recording time.

● Play, repeat and delete your messages from almost any other phone.

● Option to use the pre-recorded outgoing messages or record your own.

As a Digitally Enhanced Cordless Telecommunications (DECT)

product, your Telstra F5050 provides: -

● Digital voice clarity

● Digital security

● Digital range

3

IMPORTANT

This equipment is not designed for
making emergency telephone calls
when the power fails. Alternative
arrangements should be made for
access to emergency services.

This User Guide provides you with
all the information you need to get
the most from your phone.

Before you make your first call you
will need to set up your phone.
Follow the simple instructions in
‘Getting Started’, on the next few
pages.

Need help?

If you have any problems setting up
or using your Telstra F5050, please
contact the TecHelp line on 1300
369 193.

Alternatively, you may find the
answer in ‘Help’ at the back of this
guide.

Got everything?

● Telstra F5050 handset

● Telstra F5050 base unit

● 2 x NiMH AAA rechargeable

batteries

● Battery compartment cover

● AC power adaptor

● Telephone line cord

● Telephone adaptor plug

In addition, if you have
purchased a Telstra F5050
with multiple handsets,
you will have received
additional components,
which are shown in the
Extension User Guide.

4

In this guide

Getting started 6

Location 6

Setting up 6

Set day and time 8

Check day and time 8

Getting to know your phone 9

Handset buttons 9

Handset display icons 10

Base 11

Navigating the menus 12

Menu map 13

Using your phone 14

Make a call 14

Preparatory dialling 14

End a call 14

Receiving calls 14

Earpiece volume 14

Handsfree 15

Make a call in handsfree 15

Answer a call in handsfree 15

Switch to handsfree during a call 15

Mute 16

Redial 16

To delete numbers from the
redial list 16

Page the handset(s) 16

Internal calls 17

Transferring calls 17

3 way conference 17

Memory 17

Store a number 18

Dial/view a number 18

Edit/delete a number 18

Delete all memories 19

Handset settings 19

Telstra Network Services 22

Calling Number Display* 22

Using the Calls list 22

View/dial a number 22

Delete a number 23

Delete the entire Calls list 23

Ringer melody 19

Ringer volume 19

Handset ringer off/on 20

Keypad lock 20

Restore default settings 20

Default handset settings 21

In this guide

5

Using the answering machine

Switch on/off 24
Loudspeaker volume 25
Outgoing messages 25
Answer and Record 25
Answer Only 26
Select answer mode 26
Record your own outgoing message 26
Play/check outgoing message 27
Reinstate pre-recorded outgoing

messages 27
Memory full 27
Answer delay 28
Check answer delay setting 28
Working with a fax machine 29
Audible message alert 29
To switch audible message alert on/off 29
Message playback 30

Playing messages 30
Delete individual messages 30
Delete all old messages 30
Call screening 31
Record a memo 31

Remote access 32

To change the security code 32
Switch answering machine on 32
Check for messages 33
Message playback 33

Registering a Telstra F5050 handset 34

Registering additional handsets 34

Registering a Telstra F5050 handset 34

De-register a handset 35

Help 36

Replacing the handset batteries 36

General Information 38

Safety 38

General 38

Cleaning 39

Environmental 39

Technical information 40

How many telephones can you have? 40

Connecting to a PABX 40

PABX external line access code 40

Switching external line access code 40

Insert a pause 41

Recall(R) 41

Remote access code number 41

Product warranty &
Customer service 42

6

Getting started

WARNING

Do not place your
Telstra F5050 in the
bathroom or other
humid areas.

Handset range

The handset
reception range from
the base is up to
300m outdoors and
up to 50m indoors.
Thick stonewalls can
severely affect the
range.

Signal strength

The ANTENNA
symbol on your
handset screen
indicates when you
are in range. When
you are out of range,
it flashes.

Location

You need to place your Telstra F5050 within 2 metres of a mains
power and telephone socket so that the cables will reach.

Make sure it is at least 1 metre away from other electrical
appliances to avoid interference.

Your Telstra F5050 works by sending radio signals between the
handset and base. The strength of the signal depends on where
you site the base. Putting it as high as possible ensures the best
signal.

Setting up

1. Plug the mains power cable into the base and plug the other

end into the mains power socket.

Power
adaptor
cable

Getting started

7

2. Insert the 2 x AAA NiMH batteries supplied into the handset.

Slide the battery compartment cover into place.

3. Charge the handset for at least 16 hours by placing the handset

on the base. The red charging light comes on.

The handset is pre-registered to the base as HS 1.

This is shown on the display. When the handset is fully charged

the display shows the BATTERY symbol.

4. After 16 hours, plug the telephone line cord into your Telstra

F5050 base and the telephone wall socket.

Line cord

IMPORTANT

Do not connect
the telephone line
until at least one
of the handsets is
fully charged. The
base station must
be plugged into the
mains power at all
times.

Which socket?

Power socket

Telephone line

socket

When the handset
is in the base or
charger, the red
Charging light stays
on and the battery
icon in the display
continues to cycle
from 1 to 3 bars even
when the batteries
are full charged.

Talk/Standby time

Under ideal
conditions, fully
charged handset
batteries should
give about 10 hours
talktime or 100 hours
standby on a single
charge.

8

Getting started

Battery low warning

If the symbol is
flashing, you will need
to recharge your
handset before using it.

Battery performance

To keep your batteries
in the best condition,
leave the handset
off the base for a few
hours at a time (after
the initial 16 hour
charge). New NiMH
batteries do not reach
full capacity until they
have been in normal
use for several days

Running the batteries
right down at least
once a week will help
them last as long as
possible.

The charge capacity
of rechargeable
batteries will reduce
with time as they
wear out, so reducing
the talk/standby
time of the handset.
Eventually they will
need to be replaced.
New batteries can be
obtained from TecHelp
on 1300 396 193 or
your nearest electrical
retailer.

Set day and time

Your Telstra F5050 answering machine automatically adds the
day and time to all messages and memos recorded.

The default setting is Saturday 12:01pm.

1. Press and hold

until you hear "Please set day and time"

and the current setting on the message counter flashes.

2. Press or to hear and select the day then press

to confirm.

You can scroll through the settings by holding down

the button.

1 = Monday,

7 = Sunday.

3. Press or to hear and select the hour then press

to confirm.

4. Press or to hear and select the minute then press

to confirm.

The day and time setting is announced in full.

Check day and time

1. Press and release . The current day and time are

announced.

Your Telstra F5050 is now ready for use and the answering
machine is switched ON.

Getting to know your phone

Handset buttons

l

a

t

i

g

i

Memory

Used to store and dial

up to 10 numbers,

page 17.

Redial

Used to redial one of

the last 10 numbers

called, page 16.

R/ Intercom

Used when connected

to a switchboard/PABX

page 41, and with

some Telstra Calling

Press and hold to make

internal calls with

another Telstra F5050

handset, page 17.

Press and hold to

switch the ringer on/

Features.

/Bell

*

off, page 20.

D

R

Memory

e

d

i

a

l

Clear /

Mute

R

I

n

t

m

e

o

r

c

1

2

l

G

H

o

V

I

4

5

P

Q

R

S

7

8

0

*

9

C

l

a

r

i

t

y

s

l

l

a

C

Prog

H

e

a

r

f

n

s

d

D

E

F

A

B

C

3

M

N

O

J

K

L

6

W

X

Y

Z

T

U

V

9

#

Clear

Used to delete digits,
page 18 and to switch
Secrecy (Mute) on and
off, page 16.

Calls

Opens the Calls list, page

22.

Prog/Handsfree

Press to activate

e

handsfree (loudspeaker)
mode, page 15.

Press and hold to set
menu options.

Phone

Press to make, receive
and end phone calls,
page 14.

#/Lock

Press and hold to lock/
unlock the keypad, page

20.

10

Getting to know your phone

Handset display icons

These are the symbols you will see on your handset screen.

Icon Steady Flashing

In range Out of range

Handset in use Incoming call

Secrecy

Ring volume off

Keypad lock on

Making internal
call or transferring
external call

Handsfree on

Missed call(s)

* For these features to work you must subscribe to your Calling Number Display service.

Icon Steady

Battery empty

Battery low

Battery half full

Battery full

Directs you back

in the calls list*

Directs you forwards

in the calls list*

Phonebook

Getting to know your phone

Base/Answering
machine

Time/set

Press to hear the
current date/time.
Press and hold to set
new date/time, page 8.

Pag e

Page the handset,
page 16.
Or use to register
additional handsets to
the Telstra F5050 base
unit, page 34

Skip < Message
alert

Skip backward through
your messages,
page 30.

Press and hold to turn
on/off the audible alert
when you have new
messages, page 29.

Skip > Answer Delay

Skip forward through
your messages,
page 30.

Press and hold to adjust
the number of rings
before your answering
machine takes a call,
page 28.

Pin set

Set a security code for
remote access,
page 32.

T

i

m

e

/

S

e

t

P

I

N

C

h

a

r

g

i

P

a

g

Skip Vol

Mic.

n

e

D

e

l

.

Play/Pause

Press to play back
messages, press again
to pause, page 30.

Press and hold to record
a memo message,
page 31.

Charging light

Select

Select the Answer
Mode, page 26.

S

e

t

g

00

Messages

Play

Pause

Delete

Deletes messages,
page 30.

11

OGM

Record your own
outgoing messages,
page 26

Ans On/Off/Stop

Switch the answering

M

G

O

t

c

e

l

e

S

e

s

U

n

I

.

s

n

A

s

n

A

O

/

n

O

f

o

f

O

/

t

n

O

S

machine on/off, page

24.
Stops messages being

.

played, page 30.

f

f
p

Press and hold to
switch the base ringer
off or on again.

In-use light

Ans On/Off light

Vol -/+

Adjust the base
loudspeaker volume.

Message counter/
Display

12

Getting to know your phone

Navigating the menus

Your Telstra F5050 features an easy to use menu system. Have a
look at the menu map on the next page.

When the handset is switched on and in standby:

R

Memory

e

d

i

a

l

Clear /
Mute

m

o

c

1

G

H

I

s

l

l

a

C

Prog

e

H

e

a

r

f

n

s

d

D

E

F

A

B

C

3

2

M

N

O

J

K

L

Press and hold until the display shows P.

This will open the main menu.

Select the function you want by pressing the appropriate
buttons.

Then press to confirm.

For example, to change the ringer melody:

1. Press and hold , a P appears in the handset display.

2. Press , the current melody plays.

3. Select the melody by pressing - .

4. Press to confirm.

Getting to know your phone

Menu map

13

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14

Using your phone

Call timer

Your handset
automatically
displays the
duration of every
external call.

Make a call

Press . The display shows the call timer, e.g. 00:30.

Enter the telephone number and the number is dialled.

Preparatory dialling

If you have
subscribed to Telstra
Calling Number
Display, your
caller’s number will
also be shown. If the
number is blocked or
the person is calling
from overseas the
display shows

- - - - -

See page 22 for
more information.

The earpiece volume
can only be changed
when you are on a
call.

If you don’t
press
a few seconds the
volume indicator
will disappear from
the display and the
new setting will be
automatically
saved.

, then after

Enter the number first then press to dial.

Press to delete an incorrect digit.

End a call

Press or place the handset back on the base.

Receiving calls

When the telephone rings the icon will flash.

ress

P

or

l

ift the handset from the base

Earpiece volume

There are volume 5 levels to choose from, 1 for low volume, 5 for
high volume.

1. Press and hold , then press .

2. Press - to select the volume you want.

3. Press

to confirm.

.

Using your phone

15

Handsfree

Handsfree lets you talk to your caller without holding the
handset. It also enables other people in the room to listen to your
conversation over the loudspeaker.

Make a call in handsfree

1. Dial the number then press

.

2. Press to end the call.

Answer a call in handsfree

When the phone rings:

1. Press and the call is transferred to the loudspeaker.

Switch to handsfree during a call

During a call:

1. Press . The call is transferred to the loudspeaker.

2. Press to end the call.

During a call
press to toggle
between
Handsfree and the
handset.

16

Using your phone

Range Indicator

The ANTENNA
icon on the
display indicates
when you are in
range of the base.
If the symbol
flashes and you
hear a warning
beep, you are out
of range and will
need to move
closer to the base.

Paging calls
cannot be
answered by a
handset.

Stopping paging
at the handset
stops that handset
only.

Mute

During a call, you can talk to someone nearby without your caller
hearing.

1. Press

. The display shows and your caller cannot hear

you.

2. Press again to return to your caller.

Redial

You can redial any of the last 10 numbers called.

1. Press repeatedly to display any of the last 10 numbers

dialled.

2. Press to dial the number displayed.

To delete numbers from the redial list

When the number you want to delete is displayed, press and hold

until you hear a beep. The number is deleted and the next

number in the list is displayed.

Page the handset(s)

You can alert handset users that they are wanted or locate a
missing handset.

1. Press and release on the base. The handset(s) ring.

2. Press and release on the base or any button on the handset

to stop ringing.

Using your phone

Internal calls

If you purchased the Telstra F5050 with additional handsets, you
can make internal calls between handsets & transfer calls.

1. Press and hold

2. Enter the number of the handset you want to call. The other

handset will ring.

3. Press to end the call.

Transferring calls

With additional Telstra F5050 handsets, you can transfer an external
call to the other handset.

1. During an external call, press and hold until the display shows

HS- and INT.

2. Enter the number of the handset you want to call. The other

handset will ring.

3. When the other handset answers, press to complete the

transfer.

3 way conference

Alternatively, when the other handset answers, press and hold
for 3 seconds to enable a 3 way (2 internal & 1 external) call.

until the display shows HS- and INT.

17

Memory

You can store up to 10 numbers in the memory of each of your
Telstra F5050 handsets for quick and easy dialling. Numbers can be
up to 25 digits long.

18

Using your phone

Press CLEAR
to delete an
incorrect digit.

If you have
purchased
additional Telstra
F5050 handsets,
entries are only
deleted on the
handset you are
using.

Store a number

1. Press and hold then, whilst P is displayed, press .

2. Enter the telephone number you want to store.

3. Press
you

then press the memory location ( - )

want to store the number under.

4. Press to confirm. The handset beeps.

Dial/view a number

1. Press to open the directory.

2. Enter a memory location using the keypad.

3. Press to dial a displayed number.

Or Press to return to standby.

Edit/delete a number

1. Press then the location ( – ) of the number you want

to edit or delete.

2. Press and hold for 3 seconds.

3. You can now move the cursor using the

and buttons, delete digits using the button and insert

digits using the keypad.

To delete the whole number, press and hold .

4. Press to confirm.

Using your phone

Delete all Memories

1. Press and hold , then then .

2. Press

Handset settings

Ringer melody

There are 9 different ringer melodies to choose from.

1. Press and hold

2. Press – to select your preferred melody.

3. Press to confirm.

Ringer volume

There are 5 different ringer volumes to choose from.

1. Press and hold then . The current ring volume is played.

2. Press – to select your preferred volume.

3. Press to confirm.

to confirm. All numbers in the memory are deleted.

then . The current melody is played.

19

20

You can still
answer incoming
calls by pressing

keypad is locked.

Using your phone

when the

Handset ringer off/on

1. Press and hold

. The display shows denoting that the ringer

is now off.

2. Press and hold again to switch the ringer back on.

Keypad lock

You can lock the handset keypad to prevent accidental button
presses.

1. Press and hold . The display shows .

The keypad buttons are now locked.

2. Press and hold again to unlock the keypad.

Restore default settings

This will return your handset to its original settings.

1. Press and hold then .

2. Enter the system PIN number (0000, unless you have changed it).

3. Press to confirm.

Using your phone

Default handset settings

Earpiece volume 5

Handset ringer volume 5

Handset melody 8

Keypad lock Off

Redial memory Empty

Memory Empty

Calls list Empty

Recall 100 ms

21

22

Telstra Network Services

IMPORTANT

*You need to
subscribe to
Telstra Calling
Number Display
in order to receive
the number of
your callers.
Monthly charges
apply. Available
most areas. Not
available for
blocked calls.

For more
information
call 13 2200 for
Residential or
13 2000for
Business services.

Calling Number Display*

If you subscribe to a Calling Number Display service your handset
displays the telephone number of the person who is calling you, as
well as the time and date of their call. If the caller has blocked their
number, the display shows "----".Blocked calls are not stored in the
Calls list.

Using the Calls list

When a call is received, your caller s telephone number will be
stored in the Calls list. The Calls list holds up to 20 calls.

When the Calls list is full, the oldest call will be replaced by a new
call, the most recent call will always be at the top of the list.

View/dial a number

1. Press

. The most recent missed call is displayed.

2. Keep pressing to toggle between the number and the date

and time it was received.

3. Press to scroll back through the earlier calls in the list.

4. When the number you want is displayed, press to dial it.

Telstra Network Services

23

Delete a number

1. When the number you want to delete is in the display, press and

hold to delete the number.

2. Press

briefly again to return to standby.

Delete the entire Calls list

1. Press and hold , then 0 then . The display shows No Clip.

2. Press to confirm. All numbers stored in the Calls list are

deleted.

If you have
additional Telstra
F5050 handsets
registered to the
base, their Calls
list will not be
deleted. Only
the Calls list on
the handset you
are using will be
deleted.

24

Using the answering machine

If you have not
already set the
day and time, you
will need to do
this so that you
will know when
each message
was received, see
page 8.

Your Telstra F5050 can digitally record up to 10 minutes of
messages. Each message can be up to a maximum of 3 minutes
long. You can also record memos for other users of your phone.

You can operate your Telstra F5050 from:

● the base

● remotely from any external tone dialling telephone.

Your Telstra F5050 comes with two pre-recorded outgoing messages,
one for Answer and Record mode and one for Answer Only mode.
You can also record your own outgoing message.

Your Telstra F5050 gives clear voice prompts to help you when using
the answering machine.

Switch on/off

When first connected to the mains, your Telstra F5050 is set to ON
and Answer and Record.

1. Press . The machine confirms by announcing "Answer on " or

"Answer off ".

When On, the message counter is also displayed.

Using the answering machine

25

Loudspeaker volume

Adjust volume for call screening

The volume ranges from 0 – 7 where 0 = Off, 7 = Maximum.

1. When the base is idle, press or , the display shows the

current setting.

Adjust volume for message playback

Volume for playback is adjustable in 7 steps. It is independent from
Call screening but it is linked to the voice prompt volume.

1. During message playback, press or , until you reach the

required level.

Outgoing messages

This is the message your caller hears when the answering machine
picks up their call. Your Telstra F5050 comes with two pre-recorded
outgoing messages to choose from. You can also record your own
outgoing messages.

Answer and Record

This allows your caller to leave a message for you.

You can adjust
the loudspeaker
volume in Standby
mode to set the
call screening
volume and
during message
playback to set
the playback
volume.

The base ringer
can be switched
on and off by
pressing and
holding
10 seconds.

for

The pre-recorded message is "Hello, your call cannot be taken at the

moment, so please leave your message after the tone."

26

Using the answering machine

Answer Only

This does not allow your caller to leave a message.

The pre-recorded message is "Hello, your call cannot be taken at the

moment, and you cannot leave a message, so please call later."

Select answer mode

1. Press . The current answer mode is announced, for

example "Answer and Record".

2. Press and hold to change the mode, for example to

Answer Only.

When Answer and Record is set and the answering machine is
switched on, the display shows the message counter, e.g. 03.

When Answer Only is set, the display switches between Ao and the
number of messages stored.

Record your own outgoing message

Your message can be up to 1 minute long. It replaces the pre­recorded outgoing message, but you can reinstate this later if you
wish.

1. Press to set either Answer & Record or Answer Only

mode.

2. Press and hold . Speak your message clearly after the tone.

3. To end recording, release . Your message is played back for

checking.

Using the answering machine

Play/check outgoing message

1. Press . Your current outgoing message is played.

Reinstate pre-recorded outgoing messages

This means deleting your own recorded outgoing message.

1. Press to play the current Answer and Record or Answer

Only outgoing message.

2. During playback, press . The message stops and the pre-

recorded outgoing message is played in its place.

Memory full

If the memory becomes full when a caller is leaving a message the
machine announces "Memory full, thank you for calling" and hangs
up.

When the memory is full, your answering machine will
automatically switch to Answer Only mode. You must delete
messages to allow for more messages to be recorded, see page 30.

27

28

Using the answering machine

Time Saver

Time Saver can
save you the
cost of a call
when you want
to ring in to find
out if you have
new messages. If
your answering
machine answers
after 2 rings,
you have new
messages. If you
have no new
messages it will
answer after 6
rings. So if you
hear a third ring,
you can hang up
before you are
connected, saving
you the cost of a
call.

Answer delay

Answer delay sets the number of times your Telstra F5050 will ring
before the answering machine picks up your call. The default setting
is 6 rings. You can change this setting to 2-9 rings or to time saver
mode.

At the base:

1. Press and hold until the current setting is announced (setting

flashes), then release.

2. Press to scroll through the settings, which are announced

with each press.

When you hear and see on the message counter the setting you

want, release The setting is announced again as

confirmation.

Check answer delay setting

1. Press and release the current setting is announced and

displayed.

Using the answering machine

Working with a fax machine

If your Telstra F5050 is connected to the same line as a fax machine,
make sure your Telstra F5050 is set to answer the call before your
fax machine (the answer delay on Telstra F5050 – 2, 3 or 4 rings is
recommended – must be less than the answer delay on the fax).
You may need to adjust the answer delay setting on both your
answering machine and your fax machine.

If your fax machine has been configured to work with an answering
machine (check fax machine user guide). It will detect a fax call after
it has been answered and take the call off the Telstra F5050.

Audible message alert

When this feature is switched on, your Telstra F5050 will beep
regularly to indicate new messages.

1. Press and release , the current setting is announced and

displayed.

To switch audible message alert on/off

1. Press and hold the button. The new setting is announced.

29

30

Using the answering machine

If you need
to adjust the
loudspeaker
volume, see page

25.

Message playback

Playing messages

1. Press . The machine announces, "You have (n) new

messages and (m) old messages". Your messages are played,

starting with the new messages and then the old.

Playback always starts with the first received message.

During playback, you can choose any of the following options:

Press

Press to pause playback, press again to resume playback.

Press to skip to the next message.

Press to replay the current message. Press again to go to the

start of the previous message.

at any time to stop playback.

Delete individual messages

1. Press the button during playback.

The machine announces, "Message deleted".

Delete all old messages

When the machine is idle, press and hold the button. The
machine announces, "All old messages deleted, you have (n) new
messages" and then beeps.

Using the answering machine

Call screening

You can listen in while your answering machine takes a call. This
lets you identify the caller before deciding whether to take the call
yourself. You can adjust the call screening speaker volume in idle or
during call screening using the or buttons. Adjusting the
Call screening volume will not affect the message playback volume.

To turn call screening off, set the volume to 0.

When the answering machine takes a call, if you decide to take the
call yourself:

1. Lift the handset from the base and press . Recording stops

automatically and you can speak to your caller.

Record a memo

You can record a memo message for other users of the answering
machine. Memos are stored and played back just as messages.

1. Press and hold and speak your message clearly after the

tone.

2. Release to end recording. The message counter goes up

by 1.

31

32

Using the answering machine

Keep a note of
your remote
access code by
writing it in the
space provided on
page 41.

Time saver

If you have set
the answer delay
to Time Saver,
your answering
machine will
answer after 2
rings if you have
new messages. If
you do not have
new messages it
will answer after 6
rings. This enables
you to hang up
if you hear more
than 2 rings before
you are connected,
saving you the
cost of a call. See
Answer delay,
page 28.

Remote access

You can operate your answering machine remotely from any tone
dialling phone by calling your Telstra F5050 and entering a 3-digit
security code.

The pre-set code is 321. You can change this for added security.

To change the security code

1. Press and hold . The first digit of your current security

code is announced and will flash on the message counter.

2. Use or to change the digit then press to

confirm. The new digit is announced.

3. You will be prompted to change digit 2 and 3. Follow the

procedure above for all 3 digits of your security code.

4. The new security code is announced once the change has been

completed.

Switch answering machine on

If you forget to switch on your answering machine, you can do it
from another phone.

1. Dial your phone number and after 10 rings your answering

machine will switch on.

Using the answering machine

33

Check for messages

1. Dial your phone number. When you hear your outgoing message,

press . You will hear "Please enter your security code".

2. Enter your 3-digit code.

Your machine announces, "You have (n) new messages and (m) old

messages, to hear main menu, press 1". Pre s s to hear a list of the

available commands.

Message playback

When you have accessed your answering machine, you can operate
it using the keypad numbers on the phone you are using.

The commands are:

Play all messages

Play new messages

Skip back during messages

Delete during messages

Skip forward during messages

Play outgoing message

Record a new outgoing message

Set Answer On or Off

To hear main menu

If you do not press
any button for
8 seconds, your
Telstra F5050
announces "Thank
you for calling"
and then hangs
up.

If you enter your
security code
incorrectly, after
the third attempt,
your Telstra F5050
will announce:
"Thank you for
calling" and will
hang up.

34

Registering a Telstra F5050 handset

Registering additional handsets

You can register up to 5 handsets to your Telstra F5050 base unit.

If you have purchased a Telstra F5050 with additional handsets, the
additional handsets will need to be registered to the main base first
for them to work.

Registering a Telstra F5050 handset

1. If there is a handset in the base remove it whilst you are

registering the new handset.

2. Press and hold the button on the base for about 10 seconds

until you hear a beep and the In Use light starts flashing.

3. On the handset to be registered, press and hold the and

buttons together until display shows bs.

4. Enter the base number. If this is a new handset then enter the

base number 1, after a delay the display shows bs-1 then PIN.

5. Enter 0000 and registration starts. When the handset beeps and

returns to standby registration is complete.

Registering a Telstra F5050 handset

35

De-registering a handset

You can de-register handsets using your Telstra F5050 handsets that
are registered to that base

1. On theTelstra F5050 handset, press and hold the and

buttons together until the handset beeps and displays PIN.

2. Enter 0000. The display shows PIN0000 and HS-.

3. Enter the number of the handset you want to de-register,

for example, 3. The display shows PIN0000 and HS-3.

The handset beeps when de-registration is complete.

You cannot delete
the handset
you are using to
perform the de­registration.

36

Help

New batteries
should be
rechargeable:
Nickel Metal
Hydride (NiMH),
size AAA, capacity
600mAh.

Spare
rechargeable
batteries are
available from the
TecHelp on 1300
369 193 or your
local electrical
retailer.

Replacing the handset batteries

After a time, you may find that the handset batteries are running
out of charge more quickly. This is a standard sign of wear and the
batteries will need replacing.

1. Slide the battery compartment cover off. Take out the old

batteries and replace with new ones.

No display appears

● The batteries may be flat, dead or incorrectly inserted.

Recharge or replace the batteries.

No dial tone

● Is the telephone cord of the base plugged into the phone socket?

● Check that the base station is connected to the mains power and

switched on.

Handset does not ring

● The ringer volume may be switched off, see page 20.

● Check that the base is plugged into the phone socket and mains

power and switched on.

Help

37

You cannot link up with the base station

● Is the ANTENNA

icon flashing in the top left hand corner of
the display? If so, you may be out of range and need to move
closer to the base.

● Check that the mains power cable is connected at the base and

switched on.

Buzzing noise on my radio, TV, computer or hearing aid

● Sometimes your Telstra F5050 can interfere with other electrical

equipment if it is placed too close. It is recommended that you
place your F5050 at least one metre away from such appliances
to avoid any risk of interference.

Calls do not get through to a connected fax machine

● Check that the number of rings before answering is 2, 3 or 4, see

Answer delay, page 28, and that your outgoing message is kept
short.

● Check that the sending machine is transmitting fax tones. Older

machines may not do this.

● If you are still having problems, try shortening the silence

detection time on your fax machine/fax modem. See your fax
user guide for details.

Fax machine interrupts callers trying to leave messages on the
answering machine

● The fax may be detecting periods of silence during the incoming

message and switching to fax reception mode.

● Try increasing the silence detection time on your fax machine/fax

modem or switch it off completely. See your fax user guide for
details.

WARNING

Do not immerse
batteries in water
or throw them into
a fire, or dispose
of them with
ordinary domestic
refuse.

Telstra accepts no
responsibility for
damage caused to
your Telstra F5050
by using any other
types of batteries.



If you experience
any difficulties
please call the
TecHelp line on
1300 369 193.

38

General information

This equipment
is not designed
for making
emergency
telephone call
when the power
fails. Alternative
arrangements
should be made
for access to
emergency
services.

This product
is intended for
connection
to analogue
public switched
telephone
networks
and private
switchboards in
Australia.

Safety

General

● Only use the power supply included with the product. Using an

unauthorised power supply will invalidate your guarantee and
may damage the telephone.

● Use only the approved rechargeable batteries supplied. Spare

rechargeable batteries are available from the TecHelp on 1300
369 193.

● Do not open the handset (except to replace the handset batteries)

or the base. This could expose you to high voltages or other risks.
Contact the TecHelp for all repairs.

● Radio signal transmitted between the handset and base may

cause interference to hearing aids.

● It is recommended that advice from a qualified expert be sought

before using this product in the vicinity of emergency/intensive
care medical equipment.

● Your product may interfere with other electrical equipment, e.g.

TV and radio sets, clock/alarms and computers if placed too
close. It is recommended that you place your product at least
one metre away from such appliances to minimise any risk of
interference.

● Never dispose of batteries in a fire. There is a serious risk of

explosion and/or the release of highly toxic chemicals.

General information

Cleaning

Clean the handset and base with a damp (not wet) cloth, or an
anti-static wipe. Never use household polish as this will damage the
product. Never use a dry cloth as this may cause a static shock.

Environmental

● Do not expose to direct sunlight.

● The product may heat up when the batteries are being recharged

or during prolonged periods of use. This is normal. However, we
recommend that to avoid damage you do not place the product
on antique/veneered wood.

● Do not stand your product on carpets or other surfaces, which

generate fibres, or place it in locations preventing the free flow of
air over its surface.

● Do not submerge any part of your product in water and do not

use it in damp or humid conditions, such as bathrooms.

● Do not expose your product to fire, explosive or other hazardous

conditions.

● There is a slight chance that your phone could be damaged by an

electrical storm. We recommend that you unplug the power and
telephone line cord from the base for the duration of the storm.

39

40

How many telephones can you have?

All items of telephone equipment have a Ringer Equivalence Number (REN), which is
used to calculate the number of items, which may be connected to any other telephone
line. Your Telstra F5050 has a REN of 0.1. A total REN of 3 is allowed. If the total REN of 3
is exceeded, the telephone may not ring.

With different telephone types there is not guarantee of ringing, even when the REN is
less than 3.

Only use approved power supply.

Only use approved 600mAh, AAA NiMH rechargeable batteries.

Connecting to a PABX

This product is intended for use within the Australia for connection to public telephone
network and compatible PABXs, which support tone dialling and timed break recall. If in
doubt please consult your switchboard provider.

Switchboard external line access code

You may need to enter an access code (e.g. 9) in order to get an outside line. So that the
switchboard has time to pick up an outside line, you may also need to add a Pause after
the access code.

Technical information

Technical information

■■■

Insert a Pause

When storing a number, press and hold until P appears in the
display.

Recall (R)

is used when connected to certain PABXs and some Telstra
network features, or those services available via your network
provider.

The default recall setting is option S (100ms), which is the standard
setting for the Public Telephone Network and most PABXs. Normally,
you will not need to change this setting. However, some PABXs may
require a longer recall, in which case option L (600ms) should be
selected.

1. Press and hold then to display the current

settings (S).

2. Press to toggle between the two available options, S and L.

3. Press to confirm your selection.

Remote access code number

If you change the remote access code number, keep a record of the

new number by writing it in the space provided below.

41

■■■

42

Product warranty & Customer service

IMPORTANT

Please retain this booklet with your sales
receipt as proof of the date of purchase

Customer Service

If you require assistance in operating this product
please call the TecHelp Information Line – 1300
369 193 – or contact us by e-mail at: tcpsupport@
ingrammicro.com

If you are trying to access a Telstra Network Service
and require assistance specifically related to the
network service or would like to subscribe to the
service, contact Telstra on 132200 for residential or
132000 for business.

Product Warranty

Subject to the conditions below, Telstra guarantees
this product against any defect in materials or
workmanship under conditions of normal use for 13
months from date of purchase.

The benefits conferred by this warranty are in
addition to other warranties and remedies that are
implied under the Trade Practices Act and similar
State and Territory laws (Statutory Rights).

Subject to your Statutory Rights, the goods will not
be eligible for service under this warranty if:
A. Proof of purchase cannot be provided;
B. The defect was caused by an accident, misuse,

abuse, improper installation or operation, vermin
infestation, lack of reasonable care, unauthorised
modification, loss of parts, tampering or attempted

repair by a person not authorised by Telstra; or

C. The product has been damaged by lightning or a

mains power surge.

To obtain service during the terms of this warranty
call the TecHelp Information Line
on – 1300 369 193 – or contact us by e-mail at:
tcpsupport@ingrammicro .com

If it is necessary to have the product serviced, the
Customer Service Representative will inform you of
the product return process.
Please ensure that:
A. You provide proof of purchase;
B. Your product is suitably packaged; and
C. You have included all components from the

original purchase.

Subject to your Statutory Rights:
A. Any claim under this warranty is limited to the cost

of repair or replacement of the product; and

B. If the goods are found to be in sound working

order by the authorised service centre, you may be
charged a fee for service and for any other direct
costs associated with having the product delivered
for service.