Telstra F5050 User Manual

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www.telstra.com
© COPYRIGHT 2005 Telstra Corporation Limited This work is copyright.All rights reserved. Other than for purposes and subject to conditions prescribed under the Copyright Act, no part of it may in any form or by any means (electronic,mechanical, photo copying,microcopying, scanning,recording or otherwise) be reproduced,stored in a retrieval system or transmitted without prior permission from Telstra Corporation Limited ABN 33 051 775 556. ™ Trade Mark of Telstra Corporation Limited ® Registered Trade Mark of Telstra Corporation Limited
If you have any problem with your phone,refer to the Help section of this User Guide or call TecHelp on 1300 369 193.
Telstra F5050
Digital DECT Cordless Telephone with Integrated Digital Answering Machine
User Guide
F5050TAM UG art 9/6/05 12:30 PM Page 1
Page 2
2
Introduction
to your Telstra F5050 Digital DECT Cordless Telephone with Integrated Digital Answering Machine
10 number memory
Calling Number Display to see the number of the person calling and keep track of
unanswered calls
Redial any of the last 10 number called
Answering machine with up to 10 minutes recording time.
Play, repeat and delete your messages from almost any other phone.
Option to use the pre-recorded outgoing messages or record your own.
As a Digitally Enhanced Cordless Telecommunications (DECT)
product, your Telstra F5050 provides: -
Digital voice clarity
Digital security
Digital range
Page 3
3
IMPORTANT
This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.
This User Guide provides you with all the information you need to get the most from your phone.
Before you make your first call you will need to set up your phone. Follow the simple instructions in ‘Getting Started’, on the next few pages.
Need help?
If you have any problems setting up or using your Telstra F5050, please contact the TecHelp line on 1300 369 193.
Alternatively, you may find the answer in ‘Help’ at the back of this guide.
Got everything?
Telstra F5050 handset
Telstra F5050 base unit
2 x NiMH AAA rechargeable
batteries
Battery compartment cover
AC power adaptor
Telephone line cord
Telephone adaptor plug
In addition, if you have purchased a Telstra F5050 with multiple handsets, you will have received additional components, which are shown in the Extension User Guide.
Page 4
4
In this guide
Getting started 6
Location 6
Setting up 6
Set day and time 8
Check day and time 8
Getting to know your phone 9
Handset buttons 9
Handset display icons 10
Base 11
Navigating the menus 12
Menu map 13
Using your phone 14
Make a call 14
Preparatory dialling 14
End a call 14
Receiving calls 14
Earpiece volume 14
Handsfree 15
Make a call in handsfree 15
Answer a call in handsfree 15
Switch to handsfree during a call 15
Mute 16
Redial 16
To delete numbers from the redial list 16
Page the handset(s) 16
Internal calls 17
Transferring calls 17
3 way conference 17
Memory 17
Store a number 18
Dial/view a number 18
Edit/delete a number 18
Delete all memories 19
Handset settings 19
Telstra Network Services 22
Calling Number Display* 22
Using the Calls list 22
View/dial a number 22
Delete a number 23
Delete the entire Calls list 23
Ringer melody 19
Ringer volume 19
Handset ringer off/on 20
Keypad lock 20
Restore default settings 20
Default handset settings 21
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In this guide
5
Using the answering machine
Switch on/off 24 Loudspeaker volume 25 Outgoing messages 25 Answer and Record 25 Answer Only 26 Select answer mode 26 Record your own outgoing message 26 Play/check outgoing message 27 Reinstate pre-recorded outgoing
messages 27 Memory full 27 Answer delay 28 Check answer delay setting 28 Working with a fax machine 29 Audible message alert 29 To switch audible message alert on/off 29 Message playback 30
Playing messages 30 Delete individual messages 30 Delete all old messages 30 Call screening 31 Record a memo 31
Remote access 32
To change the security code 32 Switch answering machine on 32 Check for messages 33 Message playback 33
Registering a Telstra F5050 handset 34
Registering additional handsets 34
Registering a Telstra F5050 handset 34
De-register a handset 35
Help 36
Replacing the handset batteries 36
General Information 38
Safety 38
General 38
Cleaning 39
Environmental 39
Technical information 40
How many telephones can you have? 40
Connecting to a PABX 40
PABX external line access code 40
Switching external line access code 40
Insert a pause 41
Recall(R) 41
Remote access code number 41
Product warranty & Customer service 42
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6
Getting started
WARNING
Do not place your Telstra F5050 in the bathroom or other humid areas.
Handset range
The handset reception range from the base is up to 300m outdoors and up to 50m indoors. Thick stonewalls can severely affect the range.
Signal strength
The ANTENNA symbol on your handset screen indicates when you are in range. When you are out of range, it flashes.
Location
You need to place your Telstra F5050 within 2 metres of a mains power and telephone socket so that the cables will reach.
Make sure it is at least 1 metre away from other electrical appliances to avoid interference.
Your Telstra F5050 works by sending radio signals between the handset and base. The strength of the signal depends on where you site the base. Putting it as high as possible ensures the best signal.
Setting up
1. Plug the mains power cable into the base and plug the other
end into the mains power socket.
Power adaptor cable
Page 7
Getting started
7
2. Insert the 2 x AAA NiMH batteries supplied into the handset.
Slide the battery compartment cover into place.
3. Charge the handset for at least 16 hours by placing the handset
on the base. The red charging light comes on.
The handset is pre-registered to the base as HS 1.
This is shown on the display. When the handset is fully charged
the display shows the BATTERY symbol.
4. After 16 hours, plug the telephone line cord into your Telstra
F5050 base and the telephone wall socket.
Line cord
IMPORTANT
Do not connect the telephone line until at least one of the handsets is fully charged. The base station must be plugged into the mains power at all times.
Which socket?
Power socket
Telephone line
socket
When the handset is in the base or charger, the red Charging light stays on and the battery icon in the display continues to cycle from 1 to 3 bars even when the batteries are full charged.
Talk/Standby time
Under ideal conditions, fully charged handset batteries should give about 10 hours talktime or 100 hours standby on a single charge.
Page 8
8
Getting started
Battery low warning
If the symbol is flashing, you will need to recharge your handset before using it.
Battery performance
To keep your batteries in the best condition, leave the handset off the base for a few hours at a time (after the initial 16 hour charge). New NiMH batteries do not reach full capacity until they have been in normal use for several days
Running the batteries right down at least once a week will help them last as long as possible.
The charge capacity of rechargeable batteries will reduce with time as they wear out, so reducing the talk/standby time of the handset. Eventually they will need to be replaced. New batteries can be obtained from TecHelp on 1300 396 193 or your nearest electrical retailer.
Set day and time
Your Telstra F5050 answering machine automatically adds the day and time to all messages and memos recorded.
The default setting is Saturday 12:01pm.
1. Press and hold
until you hear "Please set day and time"
and the current setting on the message counter flashes.
2. Press or to hear and select the day then press
to confirm.
You can scroll through the settings by holding down
the button.
1 = Monday,
7 = Sunday.
3. Press or to hear and select the hour then press
to confirm.
4. Press or to hear and select the minute then press
to confirm.
The day and time setting is announced in full.
Check day and time
1. Press and release . The current day and time are
announced.
Your Telstra F5050 is now ready for use and the answering machine is switched ON.
Page 9
Getting to know your phone
Handset buttons
l
a
t
i
g
i
Memory
Used to store and dial
up to 10 numbers,
page 17.
Redial
Used to redial one of
the last 10 numbers
called, page 16.
R/ Intercom
Used when connected
to a switchboard/PABX
page 41, and with
some Telstra Calling
Press and hold to make
internal calls with
another Telstra F5050
handset, page 17.
Press and hold to
switch the ringer on/
Features.
/Bell
*
off, page 20.
D
R
Memory
e
d
i
a
l
Clear /
Mute
R
I
n
t
m
e
o
r
c
1
2
l
G
H
o
V
I
4
5
P
Q
R
S
7
8
0
*
9
C
l
a
r
i
t
y
s
l
l
a
C
Prog
H
e
a
r
f
n
s
d
D
E
F
A
B
C
3
M
N
O
J
K
L
6
W
X
Y
Z
T
U
V
9
#
Clear
Used to delete digits, page 18 and to switch Secrecy (Mute) on and off, page 16.
Calls
Opens the Calls list, page
22.
Prog/Handsfree
Press to activate
e
handsfree (loudspeaker) mode, page 15.
Press and hold to set menu options.
Phone
Press to make, receive and end phone calls, page 14.
#/Lock
Press and hold to lock/ unlock the keypad, page
20.
Page 10
10
Getting to know your phone
Handset display icons
These are the symbols you will see on your handset screen.
Icon Steady Flashing
In range Out of range
Handset in use Incoming call
Secrecy
Ring volume off
Keypad lock on
Making internal call or transferring external call
Handsfree on
Missed call(s)
* For these features to work you must subscribe to your Calling Number Display service.
Icon Steady
Battery empty
Battery low
Battery half full
Battery full
Directs you back
in the calls list*
Directs you forwards
in the calls list*
Phonebook
Page 11
Getting to know your phone
Base/Answering machine
Time/set
Press to hear the current date/time. Press and hold to set new date/time, page 8.
Pag e
Page the handset, page 16. Or use to register additional handsets to the Telstra F5050 base unit, page 34
Skip < Message alert
Skip backward through your messages, page 30.
Press and hold to turn on/off the audible alert when you have new messages, page 29.
Skip > Answer Delay
Skip forward through your messages, page 30.
Press and hold to adjust the number of rings before your answering machine takes a call, page 28.
Pin set
Set a security code for remote access, page 32.
T
i
m
e
/
S
e
t
P
I
N
C
h
a
r
g
i
P
a
g
Skip Vol
Mic.
n
e
D
e
l
.
Play/Pause
Press to play back messages, press again to pause, page 30.
Press and hold to record a memo message, page 31.
Charging light
Select
Select the Answer Mode, page 26.
S
e
t
g
00
Messages
Play
Pause
Delete
Deletes messages, page 30.
11
OGM
Record your own outgoing messages, page 26
Ans On/Off/Stop
Switch the answering
M
G
O
t
c
e
l
e
S
e
s
U
n
I
.
s
n
A
s
n
A
O
/
n
O
f
o
f
O
/
t
n
O
S
machine on/off, page
24. Stops messages being
.
played, page 30.
f
f p
Press and hold to switch the base ringer off or on again.
In-use light
Ans On/Off light
Vol -/+
Adjust the base loudspeaker volume.
Message counter/ Display
Page 12
12
Getting to know your phone
Navigating the menus
Your Telstra F5050 features an easy to use menu system. Have a look at the menu map on the next page.
When the handset is switched on and in standby:
R
Memory
e
d
i
a
l
Clear / Mute
m
o
c
1
G
H
I
s
l
l
a
C
Prog
e
H
e
a
r
f
n
s
d
D
E
F
A
B
C
3
2
M
N
O
J
K
L
Press and hold until the display shows P.
This will open the main menu.
Select the function you want by pressing the appropriate buttons.
Then press to confirm.
For example, to change the ringer melody:
1. Press and hold , a P appears in the handset display.
2. Press , the current melody plays.
3. Select the melody by pressing - .
4. Press to confirm.
Page 13
Getting to know your phone
Menu map
13
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Page 14
14
Using your phone
Call timer
Your handset automatically displays the duration of every external call.
Make a call
Press . The display shows the call timer, e.g. 00:30.
Enter the telephone number and the number is dialled.
Preparatory dialling
If you have subscribed to Telstra Calling Number Display, your caller’s number will also be shown. If the number is blocked or the person is calling from overseas the display shows
- - - - -
See page 22 for more information.
The earpiece volume can only be changed when you are on a call.
If you don’t press a few seconds the volume indicator will disappear from the display and the new setting will be automatically saved.
, then after
Enter the number first then press to dial.
Press to delete an incorrect digit.
End a call
Press or place the handset back on the base.
Receiving calls
When the telephone rings the icon will flash.
ress
P
or
l
ift the handset from the base
Earpiece volume
There are volume 5 levels to choose from, 1 for low volume, 5 for high volume.
1. Press and hold , then press .
2. Press - to select the volume you want.
3. Press
to confirm.
.
Page 15
Using your phone
15
Handsfree
Handsfree lets you talk to your caller without holding the handset. It also enables other people in the room to listen to your conversation over the loudspeaker.
Make a call in handsfree
1. Dial the number then press
.
2. Press to end the call.
Answer a call in handsfree
When the phone rings:
1. Press and the call is transferred to the loudspeaker.
Switch to handsfree during a call
During a call:
1. Press . The call is transferred to the loudspeaker.
2. Press to end the call.
During a call press to toggle between Handsfree and the handset.
Page 16
16
Using your phone
Range Indicator
The ANTENNA icon on the display indicates when you are in range of the base. If the symbol flashes and you hear a warning beep, you are out of range and will need to move closer to the base.
Paging calls cannot be answered by a handset.
Stopping paging at the handset stops that handset only.
Mute
During a call, you can talk to someone nearby without your caller hearing.
1. Press
. The display shows and your caller cannot hear
you.
2. Press again to return to your caller.
Redial
You can redial any of the last 10 numbers called.
1. Press repeatedly to display any of the last 10 numbers
dialled.
2. Press to dial the number displayed.
To delete numbers from the redial list
When the number you want to delete is displayed, press and hold
until you hear a beep. The number is deleted and the next
number in the list is displayed.
Page the handset(s)
You can alert handset users that they are wanted or locate a missing handset.
1. Press and release on the base. The handset(s) ring.
2. Press and release on the base or any button on the handset
to stop ringing.
Page 17
Using your phone
Internal calls
If you purchased the Telstra F5050 with additional handsets, you can make internal calls between handsets & transfer calls.
1. Press and hold
2. Enter the number of the handset you want to call. The other
handset will ring.
3. Press to end the call.
Transferring calls
With additional Telstra F5050 handsets, you can transfer an external call to the other handset.
1. During an external call, press and hold until the display shows
HS- and INT.
2. Enter the number of the handset you want to call. The other
handset will ring.
3. When the other handset answers, press to complete the
transfer.
3 way conference
Alternatively, when the other handset answers, press and hold for 3 seconds to enable a 3 way (2 internal & 1 external) call.
until the display shows HS- and INT.
17
Memory
You can store up to 10 numbers in the memory of each of your Telstra F5050 handsets for quick and easy dialling. Numbers can be up to 25 digits long.
Page 18
18
Using your phone
Press CLEAR to delete an incorrect digit.
If you have purchased additional Telstra F5050 handsets, entries are only deleted on the handset you are using.
Store a number
1. Press and hold then, whilst P is displayed, press .
2. Enter the telephone number you want to store.
3. Press you
then press the memory location ( - )
want to store the number under.
4. Press to confirm. The handset beeps.
Dial/view a number
1. Press to open the directory.
2. Enter a memory location using the keypad.
3. Press to dial a displayed number.
Or Press to return to standby.
Edit/delete a number
1. Press then the location ( ) of the number you want
to edit or delete.
2. Press and hold for 3 seconds.
3. You can now move the cursor using the
and buttons, delete digits using the button and insert
digits using the keypad.
To delete the whole number, press and hold .
4. Press to confirm.
Page 19
Using your phone
Delete all Memories
1. Press and hold , then then .
2. Press
Handset settings
Ringer melody
There are 9 different ringer melodies to choose from.
1. Press and hold
2. Press to select your preferred melody.
3. Press to confirm.
Ringer volume
There are 5 different ringer volumes to choose from.
1. Press and hold then . The current ring volume is played.
2. Press to select your preferred volume.
3. Press to confirm.
to confirm. All numbers in the memory are deleted.
then . The current melody is played.
19
Page 20
20
You can still answer incoming calls by pressing
keypad is locked.
Using your phone
when the
Handset ringer off/on
1. Press and hold
. The display shows denoting that the ringer
is now off.
2. Press and hold again to switch the ringer back on.
Keypad lock
You can lock the handset keypad to prevent accidental button presses.
1. Press and hold . The display shows .
The keypad buttons are now locked.
2. Press and hold again to unlock the keypad.
Restore default settings
This will return your handset to its original settings.
1. Press and hold then .
2. Enter the system PIN number (0000, unless you have changed it).
3. Press to confirm.
Page 21
Using your phone
Default handset settings
Earpiece volume 5
Handset ringer volume 5
Handset melody 8
Keypad lock Off
Redial memory Empty
Memory Empty
Calls list Empty
Recall 100 ms
21
Page 22
22
Telstra Network Services
IMPORTANT
*You need to subscribe to Telstra Calling Number Display in order to receive the number of your callers. Monthly charges apply. Available most areas. Not available for blocked calls.
For more information call 13 2200 for Residential or 13 2000for Business services.
Calling Number Display*
If you subscribe to a Calling Number Display service your handset displays the telephone number of the person who is calling you, as well as the time and date of their call. If the caller has blocked their number, the display shows "----".Blocked calls are not stored in the Calls list.
Using the Calls list
When a call is received, your caller s telephone number will be stored in the Calls list. The Calls list holds up to 20 calls.
When the Calls list is full, the oldest call will be replaced by a new call, the most recent call will always be at the top of the list.
View/dial a number
1. Press
. The most recent missed call is displayed.
2. Keep pressing to toggle between the number and the date
and time it was received.
3. Press to scroll back through the earlier calls in the list.
4. When the number you want is displayed, press to dial it.
Page 23
Telstra Network Services
23
Delete a number
1. When the number you want to delete is in the display, press and
hold to delete the number.
2. Press
briefly again to return to standby.
Delete the entire Calls list
1. Press and hold , then 0 then . The display shows No Clip.
2. Press to confirm. All numbers stored in the Calls list are
deleted.
If you have additional Telstra F5050 handsets registered to the base, their Calls list will not be deleted. Only the Calls list on the handset you are using will be deleted.
Page 24
24
Using the answering machine
If you have not already set the day and time, you will need to do this so that you will know when each message was received, see page 8.
Your Telstra F5050 can digitally record up to 10 minutes of messages. Each message can be up to a maximum of 3 minutes long. You can also record memos for other users of your phone.
You can operate your Telstra F5050 from:
the base
remotely from any external tone dialling telephone.
Your Telstra F5050 comes with two pre-recorded outgoing messages, one for Answer and Record mode and one for Answer Only mode. You can also record your own outgoing message.
Your Telstra F5050 gives clear voice prompts to help you when using the answering machine.
Switch on/off
When first connected to the mains, your Telstra F5050 is set to ON and Answer and Record.
1. Press . The machine confirms by announcing "Answer on " or
"Answer off ".
When On, the message counter is also displayed.
Page 25
Using the answering machine
25
Loudspeaker volume
Adjust volume for call screening
The volume ranges from 0 – 7 where 0 = Off, 7 = Maximum.
1. When the base is idle, press or , the display shows the
current setting.
Adjust volume for message playback
Volume for playback is adjustable in 7 steps. It is independent from Call screening but it is linked to the voice prompt volume.
1. During message playback, press or , until you reach the
required level.
Outgoing messages
This is the message your caller hears when the answering machine picks up their call. Your Telstra F5050 comes with two pre-recorded outgoing messages to choose from. You can also record your own outgoing messages.
Answer and Record
This allows your caller to leave a message for you.
You can adjust the loudspeaker volume in Standby mode to set the call screening volume and during message playback to set the playback volume.
The base ringer can be switched on and off by pressing and holding 10 seconds.
for
The pre-recorded message is "Hello, your call cannot be taken at the
moment, so please leave your message after the tone."
Page 26
26
Using the answering machine
Answer Only
This does not allow your caller to leave a message.
The pre-recorded message is "Hello, your call cannot be taken at the
moment, and you cannot leave a message, so please call later."
Select answer mode
1. Press . The current answer mode is announced, for
example "Answer and Record".
2. Press and hold to change the mode, for example to
Answer Only.
When Answer and Record is set and the answering machine is switched on, the display shows the message counter, e.g. 03.
When Answer Only is set, the display switches between Ao and the number of messages stored.
Record your own outgoing message
Your message can be up to 1 minute long. It replaces the pre­recorded outgoing message, but you can reinstate this later if you wish.
1. Press to set either Answer & Record or Answer Only
mode.
2. Press and hold . Speak your message clearly after the tone.
3. To end recording, release . Your message is played back for
checking.
Page 27
Using the answering machine
Play/check outgoing message
1. Press . Your current outgoing message is played.
Reinstate pre-recorded outgoing messages
This means deleting your own recorded outgoing message.
1. Press to play the current Answer and Record or Answer
Only outgoing message.
2. During playback, press . The message stops and the pre-
recorded outgoing message is played in its place.
Memory full
If the memory becomes full when a caller is leaving a message the machine announces "Memory full, thank you for calling" and hangs up.
When the memory is full, your answering machine will automatically switch to Answer Only mode. You must delete messages to allow for more messages to be recorded, see page 30.
27
Page 28
28
Using the answering machine
Time Saver
Time Saver can save you the cost of a call when you want to ring in to find out if you have new messages. If your answering machine answers after 2 rings, you have new messages. If you have no new messages it will answer after 6 rings. So if you hear a third ring, you can hang up before you are connected, saving you the cost of a call.
Answer delay
Answer delay sets the number of times your Telstra F5050 will ring before the answering machine picks up your call. The default setting is 6 rings. You can change this setting to 2-9 rings or to time saver mode.
At the base:
1. Press and hold until the current setting is announced (setting
flashes), then release.
2. Press to scroll through the settings, which are announced
with each press.
When you hear and see on the message counter the setting you
want, release The setting is announced again as
confirmation.
Check answer delay setting
1. Press and release the current setting is announced and
displayed.
Page 29
Using the answering machine
Working with a fax machine
If your Telstra F5050 is connected to the same line as a fax machine, make sure your Telstra F5050 is set to answer the call before your fax machine (the answer delay on Telstra F5050 – 2, 3 or 4 rings is recommended – must be less than the answer delay on the fax). You may need to adjust the answer delay setting on both your answering machine and your fax machine.
If your fax machine has been configured to work with an answering machine (check fax machine user guide). It will detect a fax call after it has been answered and take the call off the Telstra F5050.
Audible message alert
When this feature is switched on, your Telstra F5050 will beep regularly to indicate new messages.
1. Press and release , the current setting is announced and
displayed.
To switch audible message alert on/off
1. Press and hold the button. The new setting is announced.
29
Page 30
30
Using the answering machine
If you need to adjust the loudspeaker volume, see page
25.
Message playback
Playing messages
1. Press . The machine announces, "You have (n) new
messages and (m) old messages". Your messages are played,
starting with the new messages and then the old.
Playback always starts with the first received message.
During playback, you can choose any of the following options:
Press
Press to pause playback, press again to resume playback.
Press to skip to the next message.
Press to replay the current message. Press again to go to the
start of the previous message.
at any time to stop playback.
Delete individual messages
1. Press the button during playback.
The machine announces, "Message deleted".
Delete all old messages
When the machine is idle, press and hold the button. The machine announces, "All old messages deleted, you have (n) new messages" and then beeps.
Page 31
Using the answering machine
Call screening
You can listen in while your answering machine takes a call. This lets you identify the caller before deciding whether to take the call yourself. You can adjust the call screening speaker volume in idle or during call screening using the or buttons. Adjusting the Call screening volume will not affect the message playback volume.
To turn call screening off, set the volume to 0.
When the answering machine takes a call, if you decide to take the call yourself:
1. Lift the handset from the base and press . Recording stops
automatically and you can speak to your caller.
Record a memo
You can record a memo message for other users of the answering machine. Memos are stored and played back just as messages.
1. Press and hold and speak your message clearly after the
tone.
2. Release to end recording. The message counter goes up
by 1.
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Using the answering machine
Keep a note of your remote access code by writing it in the space provided on page 41.
Time saver
If you have set the answer delay to Time Saver, your answering machine will answer after 2 rings if you have new messages. If you do not have new messages it will answer after 6 rings. This enables you to hang up if you hear more than 2 rings before you are connected, saving you the cost of a call. See Answer delay, page 28.
Remote access
You can operate your answering machine remotely from any tone dialling phone by calling your Telstra F5050 and entering a 3-digit security code.
The pre-set code is 321. You can change this for added security.
To change the security code
1. Press and hold . The first digit of your current security
code is announced and will flash on the message counter.
2. Use or to change the digit then press to
confirm. The new digit is announced.
3. You will be prompted to change digit 2 and 3. Follow the
procedure above for all 3 digits of your security code.
4. The new security code is announced once the change has been
completed.
Switch answering machine on
If you forget to switch on your answering machine, you can do it from another phone.
1. Dial your phone number and after 10 rings your answering
machine will switch on.
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Using the answering machine
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Check for messages
1. Dial your phone number. When you hear your outgoing message,
press . You will hear "Please enter your security code".
2. Enter your 3-digit code.
Your machine announces, "You have (n) new messages and (m) old
messages, to hear main menu, press 1". Pre s s to hear a list of the
available commands.
Message playback
When you have accessed your answering machine, you can operate it using the keypad numbers on the phone you are using.
The commands are:
Play all messages
Play new messages
Skip back during messages
Delete during messages
Skip forward during messages
Play outgoing message
Record a new outgoing message
Set Answer On or Off
To hear main menu
If you do not press any button for 8 seconds, your Telstra F5050 announces "Thank you for calling" and then hangs up.
If you enter your security code incorrectly, after the third attempt, your Telstra F5050 will announce: "Thank you for calling" and will hang up.
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Registering a Telstra F5050 handset
Registering additional handsets
You can register up to 5 handsets to your Telstra F5050 base unit.
If you have purchased a Telstra F5050 with additional handsets, the additional handsets will need to be registered to the main base first for them to work.
Registering a Telstra F5050 handset
1. If there is a handset in the base remove it whilst you are
registering the new handset.
2. Press and hold the button on the base for about 10 seconds
until you hear a beep and the In Use light starts flashing.
3. On the handset to be registered, press and hold the and
buttons together until display shows bs.
4. Enter the base number. If this is a new handset then enter the
base number 1, after a delay the display shows bs-1 then PIN.
5. Enter 0000 and registration starts. When the handset beeps and
returns to standby registration is complete.
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Registering a Telstra F5050 handset
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De-registering a handset
You can de-register handsets using your Telstra F5050 handsets that are registered to that base
1. On theTelstra F5050 handset, press and hold the and
buttons together until the handset beeps and displays PIN.
2. Enter 0000. The display shows PIN0000 and HS-.
3. Enter the number of the handset you want to de-register,
for example, 3. The display shows PIN0000 and HS-3.
The handset beeps when de-registration is complete.
You cannot delete the handset you are using to perform the de­registration.
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Help
New batteries should be rechargeable: Nickel Metal Hydride (NiMH), size AAA, capacity 600mAh.
Spare rechargeable batteries are available from the TecHelp on 1300 369 193 or your local electrical retailer.
Replacing the handset batteries
After a time, you may find that the handset batteries are running out of charge more quickly. This is a standard sign of wear and the batteries will need replacing.
1. Slide the battery compartment cover off. Take out the old
batteries and replace with new ones.
No display appears
The batteries may be flat, dead or incorrectly inserted.
Recharge or replace the batteries.
No dial tone
Is the telephone cord of the base plugged into the phone socket?
Check that the base station is connected to the mains power and
switched on.
Handset does not ring
The ringer volume may be switched off, see page 20.
Check that the base is plugged into the phone socket and mains
power and switched on.
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Help
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You cannot link up with the base station
Is the ANTENNA
icon flashing in the top left hand corner of the display? If so, you may be out of range and need to move closer to the base.
Check that the mains power cable is connected at the base and
switched on.
Buzzing noise on my radio, TV, computer or hearing aid
Sometimes your Telstra F5050 can interfere with other electrical
equipment if it is placed too close. It is recommended that you place your F5050 at least one metre away from such appliances to avoid any risk of interference.
Calls do not get through to a connected fax machine
Check that the number of rings before answering is 2, 3 or 4, see
Answer delay, page 28, and that your outgoing message is kept short.
Check that the sending machine is transmitting fax tones. Older
machines may not do this.
If you are still having problems, try shortening the silence
detection time on your fax machine/fax modem. See your fax user guide for details.
Fax machine interrupts callers trying to leave messages on the answering machine
The fax may be detecting periods of silence during the incoming
message and switching to fax reception mode.
Try increasing the silence detection time on your fax machine/fax
modem or switch it off completely. See your fax user guide for details.
WARNING
Do not immerse batteries in water or throw them into a fire, or dispose of them with ordinary domestic refuse.
Telstra accepts no responsibility for damage caused to your Telstra F5050 by using any other types of batteries.

If you experience any difficulties please call the TecHelp line on 1300 369 193.
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General information
This equipment is not designed for making emergency telephone call when the power fails. Alternative arrangements should be made for access to emergency services.
This product is intended for connection to analogue public switched telephone networks and private switchboards in Australia.
Safety
General
Only use the power supply included with the product. Using an
unauthorised power supply will invalidate your guarantee and may damage the telephone.
Use only the approved rechargeable batteries supplied. Spare
rechargeable batteries are available from the TecHelp on 1300 369 193.
Do not open the handset (except to replace the handset batteries)
or the base. This could expose you to high voltages or other risks. Contact the TecHelp for all repairs.
Radio signal transmitted between the handset and base may
cause interference to hearing aids.
It is recommended that advice from a qualified expert be sought
before using this product in the vicinity of emergency/intensive care medical equipment.
Your product may interfere with other electrical equipment, e.g.
TV and radio sets, clock/alarms and computers if placed too close. It is recommended that you place your product at least one metre away from such appliances to minimise any risk of interference.
Never dispose of batteries in a fire. There is a serious risk of
explosion and/or the release of highly toxic chemicals.
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General information
Cleaning
Clean the handset and base with a damp (not wet) cloth, or an anti-static wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock.
Environmental
Do not expose to direct sunlight.
The product may heat up when the batteries are being recharged
or during prolonged periods of use. This is normal. However, we recommend that to avoid damage you do not place the product on antique/veneered wood.
Do not stand your product on carpets or other surfaces, which
generate fibres, or place it in locations preventing the free flow of air over its surface.
Do not submerge any part of your product in water and do not
use it in damp or humid conditions, such as bathrooms.
Do not expose your product to fire, explosive or other hazardous
conditions.
There is a slight chance that your phone could be damaged by an
electrical storm. We recommend that you unplug the power and telephone line cord from the base for the duration of the storm.
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How many telephones can you have?
All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items, which may be connected to any other telephone line. Your Telstra F5050 has a REN of 0.1. A total REN of 3 is allowed. If the total REN of 3 is exceeded, the telephone may not ring.
With different telephone types there is not guarantee of ringing, even when the REN is less than 3.
Only use approved power supply.
Only use approved 600mAh, AAA NiMH rechargeable batteries.
Connecting to a PABX
This product is intended for use within the Australia for connection to public telephone network and compatible PABXs, which support tone dialling and timed break recall. If in doubt please consult your switchboard provider.
Switchboard external line access code
You may need to enter an access code (e.g. 9) in order to get an outside line. So that the switchboard has time to pick up an outside line, you may also need to add a Pause after the access code.
Technical information
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Technical information
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Insert a Pause
When storing a number, press and hold until P appears in the display.
Recall (R)
is used when connected to certain PABXs and some Telstra network features, or those services available via your network provider.
The default recall setting is option S (100ms), which is the standard setting for the Public Telephone Network and most PABXs. Normally, you will not need to change this setting. However, some PABXs may require a longer recall, in which case option L (600ms) should be selected.
1. Press and hold then to display the current
settings (S).
2. Press to toggle between the two available options, S and L.
3. Press to confirm your selection.
Remote access code number
If you change the remote access code number, keep a record of the
new number by writing it in the space provided below.
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Product warranty & Customer service
IMPORTANT
Please retain this booklet with your sales receipt as proof of the date of purchase
Customer Service
If you require assistance in operating this product please call the TecHelp Information Line – 1300 369 193 – or contact us by e-mail at: tcpsupport@ ingrammicro.com
If you are trying to access a Telstra Network Service and require assistance specifically related to the network service or would like to subscribe to the service, contact Telstra on 132200 for residential or 132000 for business.
Product Warranty
Subject to the conditions below, Telstra guarantees this product against any defect in materials or workmanship under conditions of normal use for 13 months from date of purchase.
The benefits conferred by this warranty are in addition to other warranties and remedies that are implied under the Trade Practices Act and similar State and Territory laws (Statutory Rights).
Subject to your Statutory Rights, the goods will not be eligible for service under this warranty if: A. Proof of purchase cannot be provided; B. The defect was caused by an accident, misuse,
abuse, improper installation or operation, vermin infestation, lack of reasonable care, unauthorised modification, loss of parts, tampering or attempted
repair by a person not authorised by Telstra; or
C. The product has been damaged by lightning or a
mains power surge.
To obtain service during the terms of this warranty call the TecHelp Information Line on – 1300 369 193 – or contact us by e-mail at: tcpsupport@ingrammicro .com
If it is necessary to have the product serviced, the Customer Service Representative will inform you of the product return process. Please ensure that: A. You provide proof of purchase; B. Your product is suitably packaged; and C. You have included all components from the
original purchase.
Subject to your Statutory Rights: A. Any claim under this warranty is limited to the cost
of repair or replacement of the product; and
B. If the goods are found to be in sound working
order by the authorised service centre, you may be charged a fee for service and for any other direct costs associated with having the product delivered for service.
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