Telstra customnet User Manual

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Calling Number Display Telephone

User Guide

www.telstra.com

Telstra CustomNet Office Telephone

To fully benefit from this Australian designed and manufactured telephone, please read the User Guide and keep handy for future reference.

Telstra Corporation Limited ABN 33 051 775 556.

GETTING STARTED

When you unpack the telephone you will need to ensure the cords are placed in the slots in the base as per diagram on page 2.

Connect the telephone to a line and connect the power pack. Lift the handset and check for dial tone. This ensures the telephone is powered up and will ring correctly.

Repeat this step whenever the telephone has been disconnected from the line.

The display will show

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1. Ringer & Earpiece level and scroll through Callers & Memory list.

2. Names stored in memory will be displayed when the callers number



matches the

number in memory.

3. Redial button used to easily redial the last number dialled.

4. Store button used to turn on Phone Features and Adjust Ringer & Contrast.

5. Cancel button used to turn off CustomNet Features, eg Call Forward.

6. Two line LCD Calling Number & Name Display with an 8 number call list



7. 8 Number Memory directory with OneTouch Dial button.

8. Dial button.

9. Visual Message Wait indicator.

10. MessageBank® button used to retrieve messages from MessageBank.

11. One-Touch CustomNet Feature button.

12. Delete button used to delete number from the Callers & Memory lists

13. Telstra Voice Assistant button for voice control of phone features, when available in CustomNet. (Expected availability 2005)

 Not available for blocked calls.

Power Pack socket is located at the rear.

An adjustable handset hook can be set in position for wall mounting by rotating the dial on the rear left side of the phone.

Desk mounting diagram

Wall mounting diagram

Line cord

Desk/Wall Mounting Your Office Telephone

An additional line socket is located at the rear to allow connection of other ACA equipment, eg answering machine, extension ringer or modem

Note: Short cord is provided with installation of wall socket.

FEATURES OF THE TELEPHONE





















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Press then o r t o f ind the number.

The symbol will turn off when the callers key is pressed.

Press to return to idle display.

TELEPHONE OPERATION

Adjusting the Ringer Volume When the Telephone is Idle

or Confirmation tone will stop at minimum or

maximum setting. Setting will be saved. Display will show

(Min) (Max)

Adjusting the Ringer Volume When the Telephone is Ringing

Viewing the Callers List

Press or while the phone is ringing.

Adjusting the Display Contrast

Press Display will show black bars. Press or

to adjust contrast. Setting will be saved. Press to return to idle

display.

Adjusting the Earpiece Volume Setting

or This adjusts the handset earpiece volume to one of

four levels from Low to High. Confirmation tone will stop at minimum or maximum setting.

Note: The earpiece volume resets to normal when the handset is replaced. The Office Telephone also provides a magnetic coupling in the handset for use with hearing aids with a Tposition switch.

Last Number Redial

This redials the last number dialled.

Callers List

The symbol on the display shows there is an unanswered new call

in the Callers List.

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1. Press then or - on the display indicates an

empty memory location.

2. (Include 0plus area code).Press to save number only or

3. Press toenter a name using the letters on the dial buttons .

(Maximum 11 letters including spaces)

4. Press to save the number and name in memory.

5. Press to return to idle display.

Hints

If you make a mistake during programming, press to to delete the previous letter.OR

press to start again.

Press to enter a pause between numbers if needed.

The cursor shifts one space to right automatically or enter 0 twice, to include a space.

Copying a Number from the Callers List to Memory

1. Press then o r t o f ind an empty memory.

2. Press then or to select number.

3. Press to enter the name using letters on the dial buttons

4. Press to savename and number in memory.

5. Press to return to idle display.

Deleting Numbers and Names from the Callers List and Memory

Press or or toselect entry,press to delete the entry.

Dialling from Memory

Press press or to make the call.

Storing Numbers and Names in Memory

To Dial a Number from the Callers List

Press 0,press then or to find the number.

then to dial the number.

Transfer`

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Press press enter0followed by access

number

You Can Store Your PIN Under the MessageBank® Button

Press and press to return toidle display.

To Delete your PIN

Retrieve a Message from Your MessageBank® When You Have Stored Your PIN

Note: Display shows MESSAGEBANK

USING MESSAGEBANK®1BUTTON

Press wait for the password prompt,

press

Flashing Message Indicator

The Office Telephone is designed to provide Visual Message Waiting (a flashing red indicator). When a message is left in your MessageBank service, a signal is sent to your telephone and a red indicator will flash and the wordMESSAGEwill be displayed.The redindicator will stop flashing a short time after you have listened to all your messages.

Press

and press to return toidle display.

If y ou are a MessageBank®1user,its now even easier to retrieve your messages.Your Office Telephone is programmed to access your Corporate MessageBank by dialling 0125101.

To Retrieve a Message from Your MessageBank®

press

You can change the programmed number to access other messaging services, eg MessageBank Virtual & MessageBank Combined.

1. Available most areas. Monthly access charges and/or message retrieval charges may apply.

To Change Your Access Number and PIN to Access Other Messaging Services

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To Use Call Pickup

This feature enables you to answer a call within your pre-assigned call pick up group.

To Make an enquiry Call While You are on a Call

This feature enables you to call a second person while you are on a call.

During a call press To return tofirst caller after the second person hangs up, press

Press

HOW TO USE YOUR TELSTRA CUSTOMNET OFFICE PHONE FEATURES

On-Hook features when the Power Pack is connected

When the Power Pack is connected to the telephone, the following functions are supported.

 Pre-dialling a number on the display,before lifting the handset.  Adjusting the ringer volume.  Adjusting the display contrast.  Viewing the Callers List.  Viewing the Memory List.  Deleting an entry in the Callers List or Memory List.  Addnumbers and names to Memory.  Light Flashing Indicator

To Transfer a Call

This feature enables you to transfer a call to another person in the same CustomNet group.

Press

To establish a 3-Way Chat simply press after dialling the second number.

Transfer

Talk

Answer Call

Call

Pickup

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press

To Use Call Hold

Press

Press call is placed on hold. Hangup handset or

press hookswitch to release the call on hold.

Press press or Press to dial a

number,

Note:Insert0before if not included in Memory.

To Forward Calls to a Number Stored in Memory

To Turn Off Call Forward

Press the Telstra Voice Assistant to help you activate and

de-activate CustomNet Call Features, eg Call Forward.

Press

To Turn On Call Forward

This feature enables you to forward your calls to your mobile or another number selected.

Press

This enables you to place a call on hold.

To Use Call Back When a Number is Busy

This feature enables you to arrange an automatic call back to a busy number

within your internal customer network.

press

To Cancel Call Back

1. Charges apply for forwarded calls.

2. Telstra Voice Assistant will be subject to terms and conditions available from Telstra. Expected to be available for use on CustomNet in 2005.

Using Telstra Voice Assistant

Call Back

Answer Call

Double beep tone

Call Hold

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© COPYRIGHT 2004 Telstra Corporation Limited This work is copyright. All rights reserved. This document is subject to conditions prescribed under the Copyright Act. No part of it may in any form or by any means (electronic, mechanical, photocopying, micro copying, scanning, recording or otherwise) be reproduced, stored in a retrieval system or transmitted without prior permission from Telstra Corporation Limited ABN 33 051 775 556.

 Trade mark of Telstra Corporation Limited. ® Registered trade mark of Telstra Corporation Limited

T1000CCAug.P65

For Your Safety

Do not use the telephone during an electrical storm as it is possible to get a shock.Refer to the Telstra White Pages directory for further information.

RENTAL TERMS AND CONDITIONS

If this telephone is rented from Telstra the rental telephone is subject to the terms and conditions set out in the Standard Form of Agreement that is availablefrom most Telstra Shops or www.telstra.com.au/sfoa.For service difficulties and faults call 13 2255.

PURCHASE TELEPHONE

If this telephone was purchased please refer to the separate warranty details included.

CARE OF THE TELEPHONE

 Avoid hard knocks and do not drop the telephone.  Keep the telephone away from heaters.  Clean the telephone surface with a damp cloth. Do not use detergents

or immerse the telephone in water.

 The performance of the telephone may be affected by electro-magnetic

interference if placed near radio transmitters, diathermy machines, welding machines etc.

IMPORTANT SAFETY INSTRUCTIONS

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