Telstra CR2000 MKII User Manual

Telstra CR2000 MKII

Cordless Rental Telephone

USER GUIDE

This telephone has been
designed for ease of use.
Please read the instructions
and keep it handy for future
reference. If you have any
problems with your phone,
refer to the Help section of this
User Guide.

IMPORTANT
This equipment requires
electricity to work. You will
not be able to make any
telephone calls when the
power fails. Alternative
arrangements should be made
to access emergency services
in times of power failure.

This User Guide provides you with all
the information you need to get the
most from your phone. Before you
make your first call, you will need to
set up your phone. Follow the simple
instructions on the next few pages

Need help?

PLEASE LOOK IN THE HELP SECTION AT
THE END OF THE USER GUIDE IF YOU
EXPERIENCE ANY OPERATIONAL
DIFFICULTIES WITH YOUR TELSTRA
CR2000 MKII CORDLESS RENTAL PHONE.

Hearing Aid?

Please note that the Telstra CR2000 MKII
cordless rental phone works by sending
radio signals between the base and
handset. These signals may interfere
with some hearing aids, causing a
humming noise.

Got everything?

The package contains the following
items:

• Handset

• Base unit

• Desk / Wall mount stand

• AC power adaptor

• 2 Telephone line cords (long line cord
for standard installation, short line
cord for wall mounting)

• Telephone adaptor plug

• 2 NiMH rechargeable batteries

• 1 User Guide

3

Important Safety Instructions 6

Getting started 7

Location 7
Setting up on a desk 7
Wall mounting 9
Low battery warning 10
Battery performance 10
Date and time 11

Set date and time manually 11

Getting to know your phone 12

Handset buttons 12
Handset display 13
Display icons 13
Telstra CR2000 MKII cordless rental phone 14
Navigating the menus 14
Menu layout 15
Standby mode 15
Text and number entry 16
Symbol panel 17
Emoticons 17

Using the phone 18

Switch on/off the handset 18
Make a call 18

Post dial 18
Pre-dial 18
Call from the Phonebook 18
Search alphabetically for

Phonebook entries 18
Call from the Call List 18

Out of range warning 18
Answer a call 18
Silence 18
Answer a call in handsfree mode 18
Adjust loudspeaker volume 19
End a call 19

Call timer 19
Lock keypad 19
Paging 19
Call in progress 19

Adjust earpiece volume 19
Mute 19
Chain dialling 19
Intercom 19

Call another handset 20
Transfer an external call to another handset 20
Three-party conference call 20

Phonebook 21

Access the Names List 21
Add entry in the Phonebook 21
Call Groups 21

To set a Ringtone for a Call Group 21

To change the name of a Call Group 21
View the Phonebook 22
Edit Phonebook entry 22
Delete Phonebook entry 22
Delete all Phonebook entries 22
Copy Phonebook to another handset 22
Check Memory Status 22

Clock & Alarm 23

Set Time Format 23
Set Alarm On 23
Switch Alarm Off 23

Handset settings 24

Ringtone 24

To set Ringtone 24
Ringer Volume 24

To set Ringer Volume 24
Receiver Volume 24

To set Receiver Volume 24
Handset Name 24

In this guide

4

In this guide

To set Handset Name 24

Wallpaper 25

To set Wallpaper 25
Menu Colour 25
Screensaver 25

To set Screensaver 25
Light Timeout 25

To set Light Timeout 25
Display Contrast 25

To set Display Contrast 25
Auto Talk 25

To set Auto Talk 26
Key Beep 26

To set Key Beep 26
Redial Length 26

To set Redial Length 26

Base Settings 27

Ringtone 27

To set Ringtone 27
Base Ringer Volume 27

To set Base Ringer Volume 27
Ring Priority 27

To set Ring Priority 27
First Ring 27

To set First Ring 27
Master Reset 28

To achieve a Master Reset 28

Telstra Network Services* 29

MessageBank® 29
Flashing Message Indicator (FMI) 29
Call Waiting 29
3-Way Chat 29

How to use 3-Way Chat 29
Other Phone Features 29
Calling Number Display 30
Call List 30

Access the Call List 30

Save number from the Call List to the
Phonebook 30

Delete a Call List entry 31
Delete all entries in a Call List 31

Access the redial list 31

Save redial list entry to Phonebook 31
Delete number from redial list 31

Text Messaging (SMS) 32

Write and send new text message 32
Send a message to number in a call list 32
Save a message 33
Insert a symbol 33
Insert Emoticon 33
Insert Template 33
Edit Template 33
Delete Template 34
Inbox 34

View messages in the Inbox 34
Reply to an Inbox message 34
Forward an Inbox message 34
View message details 34
Call a sender's number 34

Save a sender's number 34
Delete an Inbox message 35
Draft Box 35

Review or Edit Draft message 35

Delete a message from Draft box 35
Outbox 35

View a message in the Outbox 35

Forward a message from the Outbox 35

Delete messages from the Outbox 36
Delete messages 36
Delete all messages 36
Text message settings 36
Service Centres 36
To set outgoing number 36
To set incoming number 37
Set Text Message send centre 37

5

In this guide

Set Mailbox Number 37
Set Message Size 37
Message Alert 38

Reminders 39

Program a new event 39
Review the details of an event 39
Edit an event 39
Send an event as text message 39
Delete an event 39
Delete all events 40
Switch arriving reminder off 40

Registration 41

Register an additional handset 41

To register an additional handset 41

Select Base 41

To switch bases 41

De-register a handset 41

To de-register a handset 41

Help 42

General information 44

Replacing the handset batteries 44
Safety 44
Cleaning 44
Environmental 44
How many telephones can you have? 45
Rental telephone faults 45

6

Important Safety Instructions

When using your telephone equipment, basic
safety precautions should always be followed
to reduce the risk of fire, electric shock and
injury, including the following:

1. Read and understand all the instructions.

2. Follow all warnings and instructions
marked on the product.

3. Unplug this product from the wall outlet
before cleaning. Do not use liquid or aerosol
cleaners. Use a damp cloth for cleaning.

4. Do not use this product near water (for
example, near a bath tub, kitchen sink,
swimming pool) or in humid areas.

5. Do not overload wall outlets and extension
cords as this can result in the risk of fire or
electric shock.

6. Unplug this product from the wall outlet
and contact Telstra on 13 2203 under the
following conditions:

• When the power supply cord or plug is

damaged or frayed.

• If the product does not operate normally

by following the operating instructions.

• If the product has been dropped and the

outer casing has been damaged.

• If the product exhibits a distinct change in

performance.

7. Avoid using a telephone during an electrical
storm. There may be a remote risk of
electric shock from lightning.

8. Do not use the telephone to report a gas
leak in the vicinity of the leak.

9. Use only the supplied NiMH (Nickel Metal
Hydride) batteries. The operation periods
for the handsets are only applicable with
the default battery capacity.

10. The use of other battery types or non
rechargeable battery/primary cell batteries
can be dangerous. These may cause
interference and/or unit damage. Telstra
will not be held liable for damage arising
from such noncompliance.

11. Use only the AC power adaptors supplied
with this product. Should you lose your AC
power adaptor or it becomes faulty please
contact Telstra on 13 2203.

12. Please ensure that the batteries are inserted
according to the correct polarity as
indicated on the re-chargeable batteries
and the internal markings inside the
handset battery compartment.

13. Do not immerse the batteries in water, and
do not place it in a fire.

14. Telephone receivers produce magnetic
fields that can attract small metallic objects
such as pins or staples. To avoid injury, do
not place the handset where such objects
can be picked up.

7

Getting started

Location

Place your Telstra CR2000 cordless rental phone
within 2 metres of the mains power socket and
telephone socket so that the cables will reach.

Make sure it is at least 1 metre away from other
electrical appliances to avoid interference. Your
Telstra CR2000 MKII cordless rental phone
works by sending radio signals between the
handset and base. The strength of the signal
depends on where you locate the base. Putting
it as high as possible ensures the best signal.
The maximum range between the base station
and the handset is up to 300 meters.

Setting up on a desk

1. Check the arrow direction of the marking
"Desktop" on each of the base and the stand.

2. Followi ng the indicated clicking se quence,
click the stand into the locking grooves at
the back of the base along the arrow
direction of the marking "Desktop" until it
clicks into place.

Note: The marking "Desktop" indicates that your
Telstra CR2000 MKII cordless rental phone can be set
up on a desk when you attach the stand to the base
following the arrow direction accordingly, while the
marking "Wall mount" indicates that your phone can
be mounted on a wall.

8

Getting started

3. Plug the mains power cable into the base station, plug the other end of the mains power cable
into mains power wall socket. The power LED will be on.

4. To fit the NiMH rechargeable batteries into
the handset, remove the battery
compartment cover by sliding it out. Place
the supplied rechargeable batteries in the
battery compartment following the correct
polarity. Slide the battery compartment
cover back on until it clicks into place.

5. Place the handset on the base to charge for
at least 15 hours. When the handset is fully
charged, the icon will be displayed. The
charging LED lighting up (RED) indicates that
the handset is properly placed on the base.

6. When the batteries are fully charged, plug
one end of the telephone line cord into the
base station and the other end into the
telephone wall socket.

To remove the stand from the Desktop
position

Referring to the diagram below, slide the stand
downward until it releases from the locking
grooves, then lift the stand out.

Telephone

wall socket

Telephone line cord

Mains power

wall socket

Mains power cable

Stand

9

Getting started

Wall mounting

Your Telstra CR2000 MKII cordless rental phone is designed to mount on a standard wall mounting
plate. Refer to the steps below to wall mount your Telstra CR2000 MKII cordless rental phone:

1. Plug the provided short line cord and the power cable to the sockets at the back of the base
respect ively.

2. Check the arrow direction of the marking "Wall mount" on each of the base and the stand.
Following the indicated clicking sequence, click the stand into the locking grooves at the back
of the base along the arrow direction of the marking "Wall mount" until it clicks into place.

3. Thread the line cord and the power cable through the narrow space between the stand and the
base to the place where they meet at the marking "Wall mount" on the base. Plug the other end
of the line cord and the power cable into the telephone wall socket and the mains power socket
respect ively.

10

Getting started

4. Place your Telstra CR2000 MKII cordless rental phone over the two retaining screws of your
standard Telstra wall mount plate. Slide the phone downward into position as indicated.

To remove the stand from the Wall mount
position

Referring to the diagram below, slide the stand
upward until it releases from the locking
grooves, then lift the stand out.

WARN ING

Do not place your Telstra CR2000 MKII cordless
rental phone in the bathroom or other humid
areas.

IMPORTANT

The base station must be plugged into the
mains power socket at all times. Do not
connect the telephone line until the handset is
fully charged. Only use the power supply,

telephone cables and NiMH rechargeable
batteries supplied with the product.

Low battery warning

If the icon flashes in the handset display,
you will need to recharge the handset before
you can use it again. During charging, the icon
will appear to be filling in the display.

Battery performance

In ideal conditions, the fully charged batteries
should give up to 12 hours talk time, or 100
hours standby time, on a single charge.

To keep the batteries in the best condition,
leave the handset off the base for a few hours
at a time. Running the batteries right down at
least once a week will help them last as long as
possible. The charge capacity of the
rechargeable batteries will reduce with time as
they wear out, giving the handset less talk /
standby time. Eventually they will need to be
replaced. Replacement batteries can be
obtained from your local electrical retailer.

Note: New batteries will not reach full capacity until
they have been in normal use for several days.

11

Getting started

After charging your handset for the first time,
subsequent charging time is about 6-8 hours a
day. The batteries and handset may become
warm during charging, however, this is normal.

Using your Telstra CR2000 MKII cordless
rental phone on a Broadband ADSL line?

If this product is to be used on a broadband
ADSL line, then you must ensure that it is
connected via an ADSL filter. Using this product
on a Broadband line without an ADSL filter
may cause problems with this product and
your Broadband service.

Date and time

If you have subscribed to Telstra's Calling
Number Display service, the date and time is
set automatically for all handsets when you
receive your first call. You may however have
to manually set the correct Year by following
instructions below. If you have not subscribed
to Telstra's Calling Number Display Service, you
can set the date and time manually.

Set date and time manually

1. In standby mode, press

Menu

.

2. Scroll

 or  to

Clock & Alarm

.

3. Press

Select

to access

Date & Time

.

4. Press

Select

then use the keypad to enter

the date and time.

5. Press

Save

then

Back

to return to prev ious

menu level or press

! to retur n to standby.

Note: Use the or  to toggle between am/pm for
12H clock mode.

12

Getting to know your CR2000 MKII cordless rental phone

Handset buttons

1. Indicator light

On when the handset is in use.
Flashes when the handset is ringing or there

are missed calls or text messages.

2. SMS

In idle mode: Press to access to unread SMS or
to enter the SMS menu (if no unread SMS)

3. Left Soft Key (Menu/Select/OK/Mute/

Un-mute)
In idle mode: Press to access main menu.

In menu mode: Press to select desired menu item.

In pre-dial mode: Press to access sub-menu
(Save or Send Message)

While the handset is ringing: Press to silence
the ringer.

During a call: Press to mute / un-mute the
microphone.

In editing mode: Press to save the current entry.

4. Up / Redial

In idle mode: Press to access Redial List (Dialled
Calls).

In menu mode: Press to scroll up.
During a call: Press to increase earpiece volume.
In editing mode: Press to move the cursor one

character to the left.

5. Phone On / Speakerphone

In idle / pre-dial mode: Press to post dial, press
again to turn on the speaker, press again to
turn off the speaker.

While the handset is ringing: Press to accept the
call.

Call list / phonebook / redial list entry: Press to
call the selected entry.

6. Down / Phonebook

In idle mode: Press to access phonebook list.
In menu mode: Press to scroll down.
During a call: Press to decrease earpiece

volume.
In editing mode: Press to move the cursor one

character to the right.

7. R (Flash)

In pre-dial / number editing mode/ during a
call: Press to insert a Flash (R).

8. Microphone

9. INT (Intercom)

In idle / pre-dial mode / during a call: Press to
initiate an intercom call.

13

Getting to know your phone

10. Alphanumeric keypad

In idle / editing mode / during a call: Press to
enter characters / numbers.

Key 1, 2 and 3

In idle mode: Press and hold

 to dial Telstra

Home Messages 101® or
MessageBank® service.

During a call: Press and hold

 to access a

Call Waiting call or switch
between two external calls.

Press and ho ld

 to commence

3-Way Chat.

Key 0

In idle / pre-dial / number editing mode / during
a call: Press and hold to insert a Pause.
In character editing mode: Press to insert a
Space.

 Star key

In idle mode: Press and hold to turn on/off the
ringer.

In idle / pre-dial mode: Press to insert a "*".
In editing mode: Press to pop up the symbol

panel for SMS editing, or insert a "*" for number
editing.

 Hash key

In idle mode: Press and hold to lock the keypad.
To unlock the keypad, press

Unlock

(left soft

key) and then

 key.

In idle / pre-dial mode / during a call mode:
Press to insert a "#".

In editing mode: Press to switch among
different character sets (Abc>abc>ABC>123) for
name or SMS editing, or insert a "#" for number
editing.

11. Phone Off / Power

In idle mode: Press and hold to power on / off
the handset.

In menu / pre-dial / editing mode: Press to
return to standby mode.

During a call: Press to end the call.

12. Right Soft Key (Names/Back/Clear)

In idle / du ring a call mode: Press to access
phonebook.

In menu mode: Press to exit to previous level.
In pre-dial mode: Press to delete last digit. Press

and hold to delete all entered digits.
In editing mode: Press to delete last character.

Press and hold to delete all entered characters.

Handset display

Display icons

Icons can be On (visible),
Flashing or Off (not visible)

Steadily on when the handset is
within range of the base.

Flashes when the handset is out of
range or is searching for a base.

On when ringer is off.
On when speakerphone is in use.
On when alarm clock is activated.
On when keypad is locked.
Full battery power level.
2/3 battery power level.
1/3 battery power level.
Battery power is running low.
Flashes when battery power is almost

empty.

14

Getting to know your phone

Telstra CR2000 MKII cordless rental phone

1. Page

Press to page the handset.
Press and hold to enter the registration mode.

2. Power / In use / Events (SMS, Flashing

Message Indicator) LED

Steadily on when power is on.
Flashes quickly when there is an incoming call.
Flashes slowly when the line is in use, or new

events exist.

3. Charging LED (Red)

On when handset is put into base cradle for
charging.

Navigating the menus

Your Telstra CR2000 MKII cordless rental phone
has an easy to use menu system. Each menu
has a list of options, as outlined on the
following page. When the handset is switched
on and in standby:

1. Press

Menu

to open the main menu.

2. Press

 or  to move through the

available options.

3. Press

Select

to select a menu option or

Back

to return to the previous screen, or press

!

to retu rn to stan dby mode .

On when there are text messages.

On when there are missed calls.

On when there are Voicemail
messages on Telstra MessageBank® or
Telstra Home Messages 101®.

On when SMS memory is full.

Note: Pressing 3 again will turn off the page feature
and pressing any key on the handset will cancel paging.

15

Getting to know your phone

Menu layout

Standby mode

If you do not press any button for 30 seconds
the handset will automatically return to
standby mode.

Text
Messaging

Call List Reminders Phone

Features

Clock &
Alarm

Settings Registration

Write Message
Inbox
Drafts
Outbox
Tem p la te s
Delete Messages
Tex t S ett ing s

Missed Calls
Received Calls
Dialled Calls
Delete Calls

Review
reminders list

Under a
Reminder entry:
Add Event
Show Details
Edit Event
Send as a Text
Delete Eve nt
Del. All Events

Or if no
reminder entry:
Add Event

Feat. Assist
C. Wait ON
C. Wait OFF
Chk C.Wait
CF Immed ON
CF Immed OFF
Chk CF Immed
CF NoAns ON
CF NoAns OFF
Chk CF NoAns
CF Busy ON
CF Busy OFF
Chk CF Busy

Date & Time
Alarm
Time Format

Handset Settings
Base Settings

Register Handset
Select Base
De-register