Activating / deactivating
the handset ringer / Accessing Telstra
Home features
Intercom key
m
u
t
*
r
Menu / OK-Enter the main menu. Select the option displayed on
screen. Conrm menu option – OK is displayed on screen.
Navigational key / Volume / Call list - For scrolling up. Access to
answered and missed calls. In call volume adjustment during calls.
Talk key/Speakerphone - Make or answer a call. Activate and
deactivate hands-free during a call.
Asterisk key / Keypad lock - For entering asterisks. In standby mode
press and hold to lock/unlock the keypad.
Redial - Open the redial list.
2
Page 3
b
Clear / Mute / Back - Delete characters while entering text. Mute /
unmute the microphone during a call. Returns to previous menu step
is displayed on the screen.
e
d
z - 9
H
z
i
“End call”/Power Key - Press briey to end a call or return to standby
mode. Press and hold down to switch the handset on/off.
Navigational key / Volume / Phonebook - For scrolling down. Access
to phonebook. In call volume adjustment during calls.
Alphanumerical keypad - For dialling telephone numbers.
Hash key - Press and hold down to switch handset ringer on/off. For
entering the hash symbol. When entering names, switch between
upper and lower case lettering. Press and hold to use Recall feature
when connected to a PABX, and with some Telstra Calling Features
e.g. Call Waiting
Space key - When entering name, insert space. While dialling, insert
a dialling pause.
Intercom - Press to make an internal call.
3
Page 4
Handset display
Display icons
On when the line is in use.
Flashes when there is an incoming call.
Flashes when you have new voicemail messages.2
Off when you have no new voicemail messages.
Flashes when you have missed calls and new number(s) are in the Call list.
Phonebook is open.
The alarm clock has been set.
Hands-free mode is activated.
Handset ringer is off.
Steady when the handset is registered and within range of the base.
Disappears when the handset is out of range and ashes when searching for
the base.
Displays when Eco mode is on. (Not available if 2 or more handsets are
registered to the base unit.
Displays when Zero emit is on.
The approximate power levels of your battery are indicated as below:
Battery is fully charged.
1
Battery is partially charged.
Battery is running low.
Battery is almost empty. The battery icon will ash and emit a warning beep
every 2 minutes during a call.
4
Page 5
1
For this feature to work, you must subscribe to Telstra’s Calling Number Display
Service. A subscription fee may be payable.
2
This feature is dependent on Telstra supporting the service. A subscription fee
may be payable.
Overview of the base
Page
Charging light
SymbolFunction
p
Paging key-Press p on the base, all handsets ring. Press p again
to cancel the paging call or press any key on the handset to stop the
paging call. Press and hold to enter registration mode.
Charging light-Lights up when the handset is on the base.
5
Page 6
WHAT’S INSIDE
2 Getting to know your phone
8 Safety precautions
10 Getting started
15 Making and receiving calls
15 Make a call
15 Pre-dial
15 Dial direct memory numbers
1 to 9
15 Call from the phonebook
15 Call from the Call list
15 Answer a call
16 Adjust volume
16 Mute
16 End a call
16 Switch handset on/off
16 Intercom
17 Call another handset
17 Transfer an external call to
another handset
17 Three-party conference call
17 Voicemail
18 Phonebook
18 Dial phonebook entries
18 Store an entry
18 Entering names
19 Character map
19 Enter a pause
20 View an entry
20 Edit an entry
20 Delete an entry
20 List entry
21 Delete all entries
21 Store a direct memory number
21 Delete a direct memory number
22 Caller ID and Call list
22 Call list
22 View the Call list
23 Dial from the Call list
23 Save a number from the Call list
to the phonebook
23 Delete a Call list entry
23 Delete entire Call list
23 Redial the last number
23 View and dial a number in the
redial list
24 Copy a redial number to
the phonebook
24 Delete a redial list entry
24 Delete entire redial list
25 Clock and alarm
25 Set date and time
25 Set alarm
25 Set alarm melody
26 Switch auto clock on / off
27 Personal settings
27 Handset tones
27 Ring volume
27 Ring melody
27 Key tones on/off
28 Docking tones on/off
28 Handset name
28 Auto pick up
28 Auto hang up
29 Display language
29 Backlight on/off
29 Keypad lock
30 Advanced settings
30 Call list
30 Conference
30 Auto prex
31 Recall time
31 Registration
31 Register a handset
32 De-register a handset
32 PIN
32 Reset
6
Page 7
33 Eco mode
33 Zero emit
33 Default settings
34 Help
35 Appendix
7
Page 8
SAFETY PRECAUTIONS
Your new Telstra Colombo Neue handset is intended for use within Australia for
connection to the public telephone network. Please read the safety precautions
and user guide carefully before installing the telephone.
The user guide is a part of the product package and must be passed on to a new
owner.
• The ambient temperature must be between 5 °C and 40 °C.
• Please note that the ringer for incoming calls as well as signal tones are
emitted on the handset loudspeaker. Do not therefore hold the handset close
to your ear while one of these functions is on, otherwise your hearing may be
affected.
• Use only the following supplied power supply:
MN-A703-A145
• This product requires an electrical supply of 100 - 240 volts AC.
• The mains power plug must always be easily accessible.
• To disconnect the device from mains, separate the plug from the wall socket
rst.
Rechargeable batteries
Use the two supplied rechargeable batteries:
1.2V AAA 550mAh by Sanik or High Power
Using other rechargeable batteries or non-rechargeable batteries/primary cells
can be dangerous and cause malfunctions in or damage to the telephone.
Product dimensions and weight
Handset: (L) 162.7 x (W) 51.4 x (H) 34.4 / 103.5g
Base: (L) 71.0 x (W) 73.7 x (H) 74.0 / 70.8g
Charger: (L) 71.0 x (W) 73.7 x (H) 74.0 / 52.5g
Please NOTE:
• Do not immerse batteries in water or throw in the re.
• Rechargeable batteries can become warm while recharging.
• This is normal and not dangerous.
• Do not use any other type of charger since this may damage the batteries.
• Before using the telephone, wearers of hearing aids should note that radio
signals can be picked up by the hearing aid and cause an unpleasant buzzing
noise.
• Do not use your cordless telephone in environments at risk from explosion (e.g.
paintworks, petrol stations etc.)
• Do not position the telephone in bathrooms or showers.
• The radio signals may inuence the working of medical equipment.
8
Page 9
• In the event of a power cut or if the batteries are discharged, your cordless
telephone will not function!
• The handset must not be charged up without batteries or the battery cover in
place.
• Do not touch open contacts.
Small Metal Objects
Small metal objects may stick to the handset due to the presence of magnetic
elds on the handset.
Exercise caution when used where metal objects can be picked up.
Environmental impact
At the end of the product’s life cycle, the telephone must not be disposed of
in normal domestic waste. Please take it to a collection point for processing
electrical and electronic equipment.
Some materials used in this product can be recycled if you take it to a recycling
depot.
By recycling parts or raw materials from used products you will be making an
important contribution to environmental protection. Please contact your local
authority if you require information about collection points in your neighbourhood.
9
Page 10
GETTING STARTED
IMPORTANT
Do not place your Colombo Neue in the bathroom or other humid areas.
Location
You need to place your Colombo Neue base within 2 metres of the mains power
socket and telephone wall socket so that the cables will reach. The socket-outlet
should be installed near the equipment and should be easily accessible.
Make sure it is at least 1 metre away from other electrical appliances to avoid
interference. Your Colombo Neue works by sending radio signals between the
handset and base. The strength of the signal depends on where you place the
base. Putting it as high as possible ensures the best signal.
Handset range
The unit has a range of up to 300 metres outdoors when there is a clear line of
sight between the base and handset. Any obstruction between the base and
handset will reduce the range signicantly. With the base indoors and the handset
either indoors or outdoors, the range will normally be up to 50 metres. Thick
concrete and stone walls can severely affect the range.
Signal strength
The icon on your handset indicates that you are within range of the base. When
out of range of the base, the icon disappears. If you are on a call, you will hear a
warning beep.
If you are on a call, the line will hang up if the handset moves out of range of the
base. Move back within range. The handset will automatically re-connect to the
base.
Setting up
IMPORTANT
The base station must be plugged into the mains power at all times. Use only the
power adaptor and telephone line cord supplied with the product.
10
Page 11
Contents of the package
HandsetBase
Mains
power
adaptor
Telephone
line cord
(pre-installed)
2 x AAA
rechargeable
batteries (already
in handset)
User guide
Contents for each additional handset (multi-packs only)
2 x AAA
Handset
Mains
power
adaptor
Charger
rechargeable
batteries (already
in handset)
Connecting the base
1. Plug the telephone line cord into the socket marked on the underside of
the base.
2. Plug the power adaptor into the socket marked on the underside of the
base and plug the other end into the mains power wall socket. Switch on the
mains power.
11
Page 12
Power up the handset
1. The bottom part of the handset contains a battery compartment for housing
two type AAA batteries.
2. Remove the battery cover from the back of the handset and insert the 2 x AAA
NiMH rechargeable batteries supplied. Please note the ’+’ and ’-’ markings
inside the battery compartment and insert in the correct direction.
1
Press
down
2
Slide
3. Slide the battery cover back into place.
4. Place the handset on the base to charge, see below.
Connecting the charger
1. Plug the power adaptor into the socket marked on the underside of the
charger and plug the other end into the mains power wall socket. Switch on
the mains power.
Charging the batteries
If the battery charge status has reached its lower limit, the battery symbol ()
ashes in the display and a warning signal is heard. You have only a few
minutes of talk time left.
When charging, the S icon will scroll on the display. Once charged scrolling will
stop.
12
Page 13
You can use the telephone for up to 15 hours with fully charged batteries. The
handset has a standby time of up to 200 hours.
After you have inserted the batteries for the rst time, the battery display will
indicate the correct information on the charging status only after a complete
charging cycle. Use only approved rechargeable batteries NiMH AAA. Never use
disposable batteries/primary cells.
To keep your batteries in the best condition, leave the handset off the base for a
few hours at a time. Running the batteries right down at least once a week will
help them last as long as possible.
The charge capacity of the rechargeable batteries will reduce with time, giving the
handset less talk / standby time. Eventually it will need to be replaced.
Batteries and the handset may become warm during charging. This is normal.
Date and time
If you have subscribed to a Caller ID service and Auto Clock is set to on, see
“Switch auto clock on / off” on page 26, the date and time is set automatically
for all handsets when you receive your rst call. If Auto Clock is set to off the time
and date does not set automatically.
If you do not have a Caller ID service, you can set the date and time manually.
1. Press m, scroll d to
2.
Date & Time
3. Enter the date using the format DD-MM-YY e.g. 04/12/15 for 4 December 2015
and press m.
4. Enter the time using the 24 hour format
press m.
5. Press e to return to standby.
is displayed. Press m.
Clock/Alarm
and press m.
HH:MM
, e.g. 14:45 for 02.45pm and
Navigating the menus
The basic steps of navigating through the menu and on-screen options.
1. From the standby screen, press m.
The main menu is opened.
2. Use the key for up (u) or down (d) to scroll through the menu.
3. Soft key options OK and are displayed.
Press m to select
Press b to go back to previous menu level, correct a character or cancel an
action.
OK
and open a sub-menu or validate an option.
4. Press e to return to standby.
13
Page 14
NOTE
If you do not press any button on the handset for 30 seconds the display will
automatically return to standby. It will also return to standby when the handset is
placed on the base or charger.
Menu layout
Phonebook
List Entry
When no entry is stored
empty
is shown, if entries are
stored scroll to the required
entry and press OK.
Edit
Delete
New Entry
Delete All
Direct Mem
Clock/Alarm
Date & Time
Set Alarm
Auto Hang-Up
Language
Backlight
List
Advanced Set
Call List
Conference
Auto prex
Digit Detect
Prex Num.
Recall Time
Register
Unregister
PIN
Reset
ECO Mode
Alarm Tone
Auto clock
Personal Set
Handset Tone
Ring Volume
Ring Melody
Key Tone
Docking tone
Handset Name
Auto Pick-Up
Zero Emit
Range select
14
Page 15
MAKING AND RECEIVING CALLS
Make a call
1. Press t.
2. Dial the telephone number.
Pre-dial
1. Enter the phone number (maximum 24 digits). If you make a mistake press
b.
2. Press t to dial the phone number entered.
Dial direct memory numbers 1 to 9
1. Press and hold a key from 1 to 9 until the number is displayed and dialled.
NOTE
To store a direct memory number see “Store a direct memory number” on page 21.
Call from the phonebook
1. Press d. The rst entry in the phonebook is displayed.
2. Scroll u or d to the entry you want.
3. Press t to dial the number.
4. Press t again to dial over hands-free.
NOTE
Instead of scrolling to browse the phonebook entries, press the numeric key
corresponding to the rst letter of the entry you wish to locate. For example,
pressing 2 will show the entries starting with A. Pressing 2 twice will show the
entries starting with B, etc...
Call from the Call list
NOTE
You need to subscribe to a Caller ID service to be able to see the caller’s number in
the Call list. See “Calls list” on page 22 for more details.
1. Press u to enter the
2. Scroll u or d to the entry you want.
3. Press t to dial the number.
Call List
. The most recent call is displayed.
4. Press t again to dial over hands-free.
Answer a call
1. When the phone rings and ashes in the display, press t to answer the
call.
15
Page 16
2. Press t again to answer the call via hands-free.
3. To switch between hands-free and the earpiece press t.
IMPORTANT
When the phone is ringing, avoid holding the earpiece too close to your ear as it
may damage your hearing.
NOTE
If auto pick-up is on, see ”Auto pick up” on page 28, simply lift up the handset
from its base to answer the call. The default setting is Off, for all default settings,
see “Default settings” on page 33.
An incoming call has priority over other events. Whenever there is an incoming
call, other operations in progress such as phone settings, menu navigation, etc.
will be ended.
Adjust volume
1. During a call, press u or d to adjust the earpiece volume. The level is shown
in the handset display.
2. During a hands-free call, press u or d to adjust the hands-free volume. The
level is shown in the handset display.
Mute
Mute the microphone so that you can talk to someone else in the room without
your caller hearing you.
1. During a call, press b. The microphone is muted and
2. Press b again to turn the microphone back on.
Mute On
is displayed.
End a call
1. Press e.
After you hang up, the duration the phone is off-hook is displayed for 2 seconds.
NOTE
If auto hang-up is on, see “Auto hang up” on page 28, simply replace the
handset on the base to end the call. The default setting is On.
Switch handset on/off
1. Press and hold e to switch the handset on or off.
Intercom
This feature is only available when there are at least 2 registered handsets. It
allows you to make internal calls, transfer external calls from one handset to
another and use the conference option.
16
Page 17
Call another handset
1. Press i.
• If you have two handsets, the other handset is called automatically.
• If more than two handsets are registered to the base, the rst handset
number is displayed. Scroll d to the number of the handset you want to
call and press m or press * to ring all handsets.
2. Press e to hang up.
NOTE
If the handset does not belong to Colombo Neue range, this function may not be
available.
Transfer an external call to another handset
1. During an external call, press i.
Your caller is put on hold.
2. Scroll d to the number of the handset you want to call and press m or press
* to ring all handsets.
If there are only two handsets, the other handset is called automatically.
3. When the other handset answers, announce the caller then press e to
transfer the call. If the other handset does not answer, press i to talk to your
caller again.
Three-party conference call
1. During an external call, press i.
Your caller is put on hold.
2. Scroll d to the number of the handset you want to call and press m or press
* to ring all handsets.
If there are only two handsets, the other handset is called automatically.
3. When the other handset answers, announce the call then press and hold i
to connect both calls. If the other handset does not answer, press i to talk to
your caller again.
4. Press e to hang up.
Voicemail
If you have subscribed to Telsra’s voicemail service (if available), your Colombo
Neue displays when you have a new message.
1
NOTE
You can turn off the icon. When viewing the Call list, press and hold 5.
1
This feature is dependent on your Telsra supporting the service. A subscription
fee may be payable.
17
Page 18
PHONEBOOK
The Colombo Neue handset phonebook can store up to 100 names and numbers.
Numbers can be up to 24 digits long and names up to 12 characters long. Entries
are stored in alphabetical order.
Dial phonebook entries
1. Press d. Display shows the rst entry.
2. Scroll u or d to the entry you want.
Or
To search alphabetically, press d then press the key with the rst letter of the
name, e.g. if the name begins with N, press 6 twice.
The display shows the rst entry beginning with N. If required, press u or d
to scroll to the exact entry.
3. Press t to dial the entry displayed.
Store an entry
1. Press m.
2. Press m. Scroll d to
3. Press m.
4. Enter a name and press m.
5. Enter a number. Press m to save.
6. Press e to return to standby.
NOTE
Cancel storing an entry by pressing e at any time during the process.
Phonebook
Enter Name
is displayed.
New Entry
is displayed.
.
Entering names
Use the alphanumeric keypad to enter names in the phonebook.
For instance to enter the name Paul.
P Press 7 once
A Press 2 once
U Press 8 twice
L Press 5 three times
To enter a space press z.
Press b to delete a character or press and hold b to delete all characters.
L / UPress and hold to switch between ABC, abc, Abc
Enter a pause
If your Colombo Neue is connected to a switchboard, you may need to enter a
pause in a stored number. This gives the switchboard time to get an outside line. A
pause is normally stored after the switchboard access code (e.g. 0)
1. When storing a number, press and hold z until the display shows
then continue storing the phone number.
19
P.
You can
Page 20
View an entry
In standby:
1. Press d.
2. Enter the rst letter of the name to search alphabetically then scroll u or d
to the exact entry. The name is displayed.
3. Press b to display the number. If there are more than 12 digits, press b
again to see the rest of the number.
4. Press e to return to standby.
During a call:
1. Press m to open the phonebook menu.
2. Enter the rst letter of the name you want then scroll u or d if necessary
to the exact name. Press b to display the number. If there are more than 12
digits, press b again to see the rest of the number.
3. Press e to cancel the phonebook display.
4. Press e again to end the call.
Edit an entry
1. Press d.
2. Scroll u or d to the entry you want to edit and press m.
Press m again.
3. Edit the name and press m to conrm. Use b to delete characters.
4. Edit the number. Press m to conrm.
5. Press e to return to standby.
Edit
is displayed.
Delete an entry
1. Press d.
2. Scroll to the entry you want to delete and press m.
3. Scroll d to
4. Display shows
5. Press e to return to standby.
Delete
Conrm?
and press m.
. Press m.
List entry
You can also view, edit and delete an entry through the phonebook menu.
1. Press m twice to open the phonebook menu.
2.
List Entry
3. You can now follow the instructions in the previous sections from step 2.
is displayed, press m.
20
Page 21
Delete all entries
1. Press m twice.
2. Scroll d to
3. Display shows
4. Press e to return to standby.
Delete All
Conrm?
and press m.
. Press m.
Store a direct memory number
1. Press m twice.
2. Scroll d to
3.
Key 1
If no number is stored
be displayed.
4. Scroll d to
Press m.
5.
Add
6. The rst phonebook entry is displayed. Enter the rst letter of the name to
search alphabetically then scroll u or d to the exact entry, then press m .
is displayed. Press m.
is displayed. Press m.
Direct Mem
Key X
, where X is the keypad number where the entry will be stored.
and press m.
No Entry
is displayed. If a number is stored the name will
7. Press e to return to standby.
NOTE
Only numbers that have been stored in the phonebook can then be stored as
direct memory numbers.
To dial direct memory numbers, see “Dial direct memory numbers 1 to 9” on page
15.
Delete a direct memory number
1. Press m twice.
2. Scroll d to
3.
Key 1
If no number is stored
be displayed.
4. Scroll d to
Press m.
5. Scroll d to
is displayed. Press m.
Direct Mem
Key X
Delete
, where X is the keypad number where the entry is stored.
. Press m.
and press m.
No Entry
is displayed. If a number is stored the name will
6.
Conrm?
7. Press e to return to standby.
is displayed. Press m.
21
Page 22
CALLER ID AND CALL LIST
If you have subscribed to Caller ID and provided the identity of the caller is not
withheld, the number of the caller will be displayed together with the date and
time of the call.
NOTE
If the caller’s number is stored in your phonebook along with a name, the name
will be displayed along with the date and time of the call.
Information about incoming calls will vary by country and network operator. Some
operators may charge a subscription for their Caller ID service.
If the number is unavailable,
If the caller has withheld their number,
If the call is from a payphone,
Unavailable
Payphone
will be displayed.
Withheld
will be displayed.
will be displayed.
Call list
The Call list contains details of missed and received call. Details include the date
and time of the call. Entries are displayed in chronological order with the most
recent call at the top of the list.
NOTE
• When the Call list is full, a new call replaces the oldest in the list.
• The received and missed Call list holds details of up to 50 calls.
• When you have missed calls (incoming calls that you haven’t answered) the
icon will ash on the display on all handsets registered to the base.
• If one handset is used to view the Call list, the icon on the other handsets will
disappear (Multipack user only).
View the Call list
1. Press u to enter the
Call List
.
• The most recent number or name if stored in the phonebook is displayed.
Missed calls are marked with icon ashing.
2. Scroll u or d through the Call list.
• Press b to see the number. If the number has more than 12 digits, press
b to see the rest of the number.
3. Press e to return to standby.
NOTE
The icon stops ashing once all missed calls have been viewed.
Dial from the Call list
1. Press u to enter the
Call List
. The most recent call is displayed.
22
Page 23
2. Scroll u or d to the entry you want.
3. Press t to dial.
Save a number from the Calls list to the phonebook
1. Press u to enter the
2. Scroll u or d to the number you want.
3. Press m,
4. Press m.
5. Press m then the number is displayed, the user can then edit the number if
required, then press m to save the number.
6. Press e to return to standby.
Save Number
Enter Name
Call List
is displayed.
is displayed. Use the keypad to enter the name.
. The most recent call is displayed.
Delete a Call list entry
1. Press u to enter the
2. Scroll u or d to the number you want.
3. Press m then scroll d to
4. Display shows
5. Press e to return to standby.
Conrm?
Call List
. Press m to conrm.
. The most recent call is displayed.
Delete
and press m.
Delete entire Call list
1. Press u to enter the
2. Press m then scroll d to
3. Display shows
The Colombo Neue lets you redial any of the last 10 numbers called. Numbers can
be up to 24 digits long.
Conrm?
Call List
. Press m to conrm.
. The most recent call is displayed.
Delete All
and press m.
Redial the last number
1. Press
r
. The last number dialled is displayed.
• If the number is stored in the Phonebook, the name is displayed. Press
b to see the number. If the number has more than 12 digits, the display
shows u and the cursor blinks. Press b to see the rest of the number.
2. Press t to dial.
View and dial a number in the redial list
1. Press
If required, scroll u or d to display the number you want.
2. Press t to dial the number.
r
. The last number dialled is displayed.
23
Page 24
Copy a redial number to the phonebook
r
1. Press
2. Display shows
3. Enter the name and press m.
4. Edit the number if required and press m.
5. Press e to return to standby.
and scroll u or d to the entry you want and press m.
Save Number
. Press m.
Delete a redial list entry
1. Press r. Scroll u or d to display the number you want.
2. Press m and scroll d to
3. Display shows
4. Press e to return to standby.
Conrm?
Delete
. Press m to conrm.
then press m.
Delete entire redial list
1. Press r then press m.
2. Scroll d to
Delete All
and press m.
3. Display shows
Conrm?
. Press m to conrm.
24
Page 25
CLOCK AND ALARM
If you subscribe to your network’s Caller ID service and Auto clock is set to on, the
time on your Colombo Neue will be set automatically each time you receive a call.
You can also set or adjust the time using the
Clock/Alarm
menu.
Set date and time
1. Press m, scroll d to
2. Display shows
3. Enter the date using the format DD-MM-YY e.g. 04/12/15 for 4 December 2015
and press m.
4. Enter the time using the 24 hour format
press m.
5. Press e to return to standby.
Date & Time
Clock/Alarm
, then press m.
and press m.
HH:MM
, e.g. 14:45 for 02.45pm and
Set alarm
1. Press m, scroll d to
2. Scroll d to
3. Scroll u or d to
4. If you select
HH:MM
Set Alarm
On Once
, e.g. 14:45 for 02.45pm and press m.
Clock/Alarm
and press m.
Off, On Once
or
On Daily
and press m.
or
On Daily
, enter the time using the 24 hour format
and press m.
5. Press e to return to standby.
When the alarm goes off, press any key to stop the ring.
NOTE
Once the alarm is set to on, the icon is displayed.
The alarm will ring at the medium level.
display.
Alarm On
and the will ash on the
Set alarm melody
There are 3 alarm melodies.
1. Press m and scroll d to
2. Press m.
3. Scroll d to
The current melody is played.
4. Scroll u or d to select a melody.
5. Press m to conrm.
6. Press e to return to standby.
Alarm Tone
Clock/Alarm
and press m.
.
25
Page 26
Switch auto clock on / off
If you have subscribed to a Caller ID service, the date and time will be set on all
your handsets whenever a call is received. This feature can be set to On or Off.
1. Press m, scroll to
2. Scroll d to
Auto clock
3. Scroll d to On or
Clock/Alarm
and press m.
Off
then press m to conrm.
4. Press e to return to standby.
and press m.
26
Page 27
PERSONAL SETTINGS
Handset tones
IMPORTANT
When the phone is ringing, avoid holding the earpiece too close to your ear as it
may damage your hearing.
Ring volume
Choose from 5 levels and off.
1. Press m, scroll d to
2.
Handset Tone
3.
Ring Volume
4. Scroll u or d to adjust the ringer volume level.
5. Press m to save the settings.
6. Press e to return to standby.
is displayed. Press m.
is displayed. Press m.
Personal Set
and press m.
Ring melody
Choose from 10 ringer melodies.
1. Press m, scroll d to
2.
Handset Tone
3. Press u or d to select the melody.
A sample of the melody is played.
4. Press m to conrm.
5. Press e to return to standby.
is displayed. Press m and scroll d to
Personal Set
and press m.
Ring Melody
. Press m.
Key tones on/off
When you press a key on the handset you hear a beep. You can switch these beeps
on or off.
1. Press m, scroll d to
2.
Handset Tone
3. Scroll u or d to select On or
4. Press m to conrm.
5. Press e to return to standby.
is displayed. Press m and scroll d to
Personal Set
Off.
and press m.
27
Key Tone
. Press m.
Page 28
Docking tones on/off
1. Press m, scroll d to
2.
Handset Tone
3. Scroll u or d to select On or
4. Press m to conrm.
5. Press e to return to standby.
is displayed. Press m and scroll d to
Personal Set
Off.
and press m.
Docking tone
. Press m.
Handset name
Personalise your handset, with a name or location for example Peter or Bedroom.
Maximum 10 characters.
1. Press m, scroll d to
2. Scroll d to
3. Press b to delete the current name.
4. Enter the name you want – maximum 10 characters and press m to save.
5. Press e to return to standby.
Handset Name
Personal Set
and press m. The current name is displayed.
and press m.
Auto pick up
With auto pick up switched on, you can answer a call by simply lifting the handset
off the base or charger. If switched off, you will have to press t to answer a call.
The default setting is
1. Press m, scroll d to
2. Scroll d to
3. Scroll u or d to select On or
4. Press m to conrm.
5. Press e to return to standby.
Auto Pick-Up
Off
.
Personal Set
. Press m.
and press m.
Off
.
Auto hang up
With Auto hang up switched on, you can end a call by simply replacing the handset
on the base or charger. If switched off, you have to press e to hang up. The default
setting is On.
1. Press m, scroll d to
2. Scroll d to
3. Scroll u or d to select On or
Auto Hang-Up
Personal Set
. Press m.
Off
.
and press m.
4. Press m to conrm.
5. Press e to return to standby.
28
Page 29
Display language
You can change the display language.
1. Press m, scroll d to
2. Scroll d to
3. Scroll u or d to select the language you want.
4. Press m to conrm.
5. Press e to return to standby.
Language
Personal Set
. Press m.
and press m.
Backlight on/off
1. Press m, scroll d to
2. Scroll d to
3. Press u or d to select On or
4. Press m to conrm.
5. Press e to return to standby.
Backlight
Personal Set
. Press m.
Off
and press m.
.
Keypad lock
Prevent accidental dialling while carrying the handset by locking the keypad.
While the keypad is locked, you can answer incoming calls as normal.
1. Press and hold *.
The display shows
2. To unlock the handset, press and hold * again.
Keys Locked
.
29
Page 30
ADVANCED SETTINGS
Call list
You can set Call list type to All calls or Missed calls only. If All calls is selected,
press u in idle to view all calls. If Missed calls is selected, press u in idle to view
missed calls only.
1. Press m, scroll d to
2.
Call List
3. Scroll u or d to
4. Press m to conrm.
5. Press e to return to standby.
is displayed. Press m.
Advanced Set
All calls
or
Missed calls
and press m.
.
Conference
When the feature is set to Auto, if handset 1 is on line with an external caller,
handset 2 can seize the line and immediately join the call with handset 1 and the
external caller.
1. Press m, scroll d to
2. Scroll d to
3. Scroll u or d to
4. Press m to conrm.
5. Press e to return to standby.
Conference
Advanced Set
. Press m.
Auto
or
Off
and press m.
.
Auto prex
You can set the Colombo Neue to detect a dialling number and replace it with
another number. The number to be detected can be up to 5 digits long. It can be
replaced with a number up to 10 digits.
1. Press m, scroll d to
2. Scroll d to
3.
Digit Detect
4. Enter the number you want to be detected and press m.
5.
Prex Num
6. Enter the number you want it replaced with and press m.
7. Press e to return to standby.
Auto prex
is displayed.
. is displayed.
Advanced Set
. Press m.
and press m.
30
Page 31
Recall time
This setting is useful to access certain network and PABX/switchboard services.
The default Colombo Neue recall time is suitable for the Telstra network. It is
unlikely that you should need to change this setting unless advised to do so.
1. Press m, scroll d to
2. Scroll d to
3. Press u or d to select the setting you want:
4. Press m to conrm.
5. Press e to return to standby.
NOTE
The functionality of your Colombo Neue cannot be guaranteed on all PABX.
Recall Time
Advanced Set
. Press m.
and press m.
Short, Medium, Long
.
Registration
Up to 4 handsets can be registered to one base station. Additional handsets must
be registered to the base before you can use them.
• The Master PIN is required before you can register or unregister handsets. The
default PIN is 0000.
Register a handset
At the base:
1. Press and hold the p button on the base for 5 seconds. You have 120 seconds
in which to register a handset.
On the handset:
1. If the handset is not register to a base press m, then enter the base PIN and
press m.
2. If the handset is already register to a base, press m, scroll d to
and press m.
3. Scroll d to
4. When the display shows
When the handset registers with the base, it is assigned a handset number.
Register
and press m.
PIN
, enter the base PIN and press m.
Advanced Set
31
Page 32
De-register a handset
Use one handset to delete another. You cannot delete the handset that you are
using.
1. Press m, scroll d to
2. Scroll d to
3. Enter the 4 digit master PIN and press m.
Display shows the rst registered handset number.
4. Scroll u or d to select the handset you want to delete and press m.
Unregister
Advanced Set
and press m.
and press m.
PIN
The 4-digit master PIN is used when registering or de-registering a handset and
when changing some settings on your Colombo Neue. The default setting is 0000.
You can change this PIN for more security.
1. Press m, scroll d to
2. Scroll d to
3. Enter the new PIN and press m.
4. Re-enter the new PIN and press m to conrm.
5. Press e to return to standby.
PIN
. Press m.
Advanced Set
and press m.
NOTE
Make a note of your PIN. If you forget your PIN you will need to reset your product.
Reset
This will reset your Colombo Neue to its default settings.
1. Press m, scroll d to
2. Scroll d to
3.
Conrm?
NOTE
Entries stored in the phonebook are retained.
Reset
is displayed. Press m.
Advanced Set
. Press m.
and press m.
Eco mode
If you have a Colombo Neue with only one handset registered to the base the
phone offers an Eco mode function which reduces the transmitted power and
energy consumption when switched on. This feature is set to
You can set the range of the Eco mode, e.g. when in a larger building set the range
to
House
turned on.
and the handset shouldn’t lose its link with the base when Eco mode is
Off
by default.
1. Press m, scroll d to
Advanced Set
and press m.
32
Page 33
2. Scroll d to
m
ECO Mode
and press
.
3. Press u or d to highlight
4. Scroll to the required range either
To switch ECO mode off select
5. Press e to return to standby.
A conrmation beep is emitted and when the range is set and the icon shows
on the display.
NOTE
If you have 2 or more handsets registered to the base this feature is not available,
if you select
Range select
you will just hear a double beep.
Range select
House, Apartment
Off
.
then press m.
or
Room
and press m.
Zero emit
When Zero emit is activated and the unit has been idle for 1 minute the
transmitted power between the handset and the base will stop, an incoming
call or pressing any key will activate the unit and it will revert back to the normal
mode. This feature is set to
1. Press m, scroll d to
2. Scroll d to
ECO Mode
Off
by default.
Advanced Set
and press m.
and press m.
3.
Zero Emit
4. Press u or d to select On or
5. Press e to return to standby.
A conrmation beep is emitted and when Zero emit is set to On and the icon
shows on the display.
is displayed, press m.
Off
. Press m to conrm.
Default settings
Key tone
Auto pick up
Auto hang up
Phonebook
Call list
Redial list
On
Off
On
Unchanged
Empty
Empty
Master PIN
Keypad lock
0000
Off
33
Page 34
HELP
The icon is not scrolling during charge
• Bad battery contact – move the handset slightly.
• Dirty contact – Clean the battery contact with a cloth moistened with alcohol.
• Battery is full – no need to charge.
No dialling tone
• No power – check the connections. Reset the phone: unplug and plug back in
the mains.
• Batteries are empty – charge the batteries for at least 24 hours.
• You are too far from the base – move closer to the base.
• Wrong line cable – use the line cable provided.
• Line adaptor (when needed) is not connected to the line cord – connect the
line adaptor (when needed) to the line cord.
Poor audio quality
• The base is too close to electrical appliances, reinforced concrete walls
or metal door frames – move the base at least one metre away from any
electrical appliances.
The icon is blinking or has disappeared
• Handset is not registered to the base – register the handset to the base.
• You are too far from the base – move closer to the base.
No ring tone
• The ring tone is deactivated.
• Increase the volume.
Caller ID service does not work
• Check your subscription with your network operator.
A phonebook entry cannot be stored
• The phonebook is full. Delete an entry to free memory.
No display
• Try recharging the batteries.
• Try disconnecting and connecting the base power supply.
• If LED is not lit up, then try disconnecting and connecting the base power
supply.
Unable to register another handset
• Maximum number of 4 handsets has been reached.
• The display shows
register a new one.
Searching
. You must unregister a handset in order to
Noise interference on your radio or television
• Your base or charger may be too close. Move it as far away as possible.
34
Page 35
APPENDIX
Care
Your telephone is a sophisticated product in terms of design and construction,
and should therefore be handled with care.
To clean the telephone, wipe rst with an antistatic cloth or a damp, soft leather
cloth and then dry using a dry cloth.
Disposing of the rechargeable battery
All used batteries must be recycled and should not disposed of in domestic
waste. Please dispose of them according to the ofcial regulations. Take them to a
recycling depot. The batteries will be recycled since they may, for example, contain
lithium (Li), nickel cadmium (Ni - Cd), lead (Pb), cadmium (Cd) or mer- cury (Hg).
The batteries are labelled with symbols and information on their contents, e.g.:
Warranty conditions
Your Telstra Colombo Neue comes with a manufacturer’s warranty of 24 months
from the date of purchase.
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure
and compensation for any other reasonably foreseeable loss or damage. You
are also entitled to have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major failure.
To nd out more information about your consumer rights if your device is faulty,
please call us on 13 22 00 or go to:
https://go.telstra.com.au/helpandsupport/home-phone/ or http://www.telstra.
com/faultyproducts
35
Page 36
telstra.com/x
crowdsupport.telstra.com.au
13 22 00
Loading...
+ hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.