Telstra BIGPOND MOBILE WI-FI 4G Getting To Know Manual

GETTING TO

KNOW YOUR

BIGPOND® MOBILE

WI-FI 4G

You must be excited about your brand

new BigPond® Mobile Wi-Fi 4G. If all goes
to plan, you’ll be up and running in no
time.

This guide will help you get started

as quickly and easily as possible. It’ll
guide you through installation and help

you out with any tricky bits.

Fingers at the ready, you’ll be clicking
through the net in no time.

LET’S GET THIS
SHOW ON THE ROAD

2

WHAT’S

INSIDE

03 Safety rst

05 Let’s get started

11 Getting connected

23 Using the Web Interface

25 Problem solving

29 Things you need to know

3

SAFETY
FIRST

Please read all the safety notices before using this
device.

Do not use the BigPond® Mobile Wi-Fi 4G near fuel or
chemicals or in any prescribed areas such as service
stations, reneries, hospitals, and aircraft. Obey all
warning signs where posted.

RADIO FREQUENCY SAFETY INFORMATION

The BigPond® Mobile Wi-Fi 4G has an internal antenna.
For optimum performance with minimum power
consumption, do not shield the device or cover with any
object. Covering the antenna affects signal quality, and

may cause the BigPond® Mobile Wi-Fi 4G to operate
at a higher power level than needed, and may shorten
battery life.

RADIO FREQUENCY ENERGY

Your BigPond® Mobile Wi-Fi 4G is a low-power radio
transmitter and receiver. When switched on it intermit­tently transmits radio frequency (RF) energy (radio
waves). The transmit power level is optimised for best
performance and automatically reduces when there
is good reception. Maximum power is only used at the
edge of network coverage so under most circumstanc­es, the power output is very low. Under poor network

conditions the BigPond® Mobile Wi-Fi 4G transmits at a
higher power, may get hot and have signicantly shorter
battery life.

4

DECLARATION OF CONFORMITY —
MAXIMUM PERMISSIBLE EXPOSURE

The BigPond® Mobile Wi-Fi 4G is designed to be used at
least 20 cm from the body. We declare that the product
detailed in this manual, and in combination with our
accessories, conforms with the essential require­ments of the Radio Communications (Electromagnetic
Radiation — Human Exposure) Standard 2003 and the
relevant standards made by the Australian Communi­cations and Media Authority under Section 376 of the
Telecommunications Act 1997 when at a distance of not
less than 20 cm from the body.

RoHS declaration
(restriction of hazardous substances)

The manufacturer declares that the BigPond® Mobile
Wi-Fi 4G is free from hazardous materials and complies
with EU directive 2002/95/EC (commonly known as
RoHS) and the amendments.

5

YOUR PACKAGE CONTAINS THE FOLLOWING:

• BigPond® Mobile Wi-Fi 4G device and battery

• This Getting Started Guide

• Micro USB charging cable

• AC adapter

LET’S GET
STARTED

You can also purchase the following accessories
for your device:

• External antenna – improves performance in areas

with low signal strength. See your local Telstra
store or partner for assistance with picking the
best antenna option for you as well as help with
installation.

• MicroSD™ card – for external data storage

(available at consumer electronics stores)

You can use your BigPond

®

Wi-Fi 4G with these

operating systems:

• Windows® 8 (32/64-bit) - Windows RT® is not

compatible for initial activation

• Windows® 7 (32/64-bit)

• Windows Vista® (SP2 32/64-bit)

• Windows XP (SP3, Media Centre Editions 32/64-bit)

• Mac OS® X 10.5.8 or later

6

MAKE A NOTE OF
YOUR BIGPOND®
DETAILS

Your username and password have been emailed
to you, however you may want to note these details
below for easy reference.

EMAIL ADDRESS

Remember, your email address is your
[e-mail]

It’s a good idea to protect yourself by writing down a
reminder, rather than your actual password.

PASSWORD

7

YOUR BIGPOND®
MOBILE WI-FI 4G

1

2

3

5

4

6

4

1 LCD screen

Displays status icons, messages, your Wi-Fi Network
Name (SSID) and Security Key

2 Navigation key

Press the Navigation key to cycle through the LCD
screens.

If the feature is enabled, press and hold the Navigation
key for 3 seconds to lock / unlock all the keys
(Go to http://bigpond.4g to enable key lock).

Press and hold the Navigation key and WPS button
for 3 seconds to toggle audio alerts (mute / enable).

•

•

•

8

3 Power key

Press the Power key for a few seconds to turn the
BigPond® Mobile Wi-Fi 4G on. Power key lights up blue

to indicate that the device is powered on.
Press and hold the Power key and WPS button for 5

seconds to reset the BigPond® Mobile Wi-Fi 4G to
factory defaults.

4 External antenna connectors

You can connect an external antenna to boost your
signal. The antenna connector type is TS9. Antennas
with this connector type are available from selected
Telstra stores and partners. For information on the
correct way to attach an antenna, see page 27.

5 WPS button

Press to connect WPS-enabled Wi-Fi devices to your
Wi-Fi network without the use of a keyboard.

6 AC adapter / Micro USB port

Use the adapter to recharge the battery.

9

NOTIFICATION DESCRIPTION

Signal
strength

1 bar — low level
5 bars — excellent

4G

DC

3G

Network
type

4G

HSPA + Dual-Carrier

3G

Roam­ing

Connected to a network
other than Telstra’s

Alert Go to the device home

page http://bigpond.4g

Wi-Fi
On/Off

Shows the number of
devices connected

Battery
level

4 bars — fully charged
1 bar — battery low
Battery outline —

critical

(Less than 10% charge)