Telstra 8100 User Manual

Telstra 8100

Cordless telephone

User Guide

This telephone has been designed for

ease of use. Please read the instructions
and keep it handy for future reference.

If you have any problems with

your phone, refer to the Help
section of this User Guide.

3

• Phonebook - lets you store up to
20 names and numbers for easy
dialling.

• Calling Number Display* - lets
you see who’s calling. Your phone
stores details of the last 10 callers
in the Calls list.

*IMPORTANT You need to subscribe
to Telstra’s Calling Number Display
service to be able to see the caller’s
number or name when called, or in
the Missed and Received Calls logs.
See page 30 for more details.

IMPORTANT

This equipment requires
electricity to work. You will not

be able to make any telephone
calls when the power fails.
Alternative arrangements
should be made to access
emergency services in times of
power failure.

As a Digitally Enhanced Cordless
Telecommunications (DECT)
product, your Telstra 8100 provides:

• Digital clarity

• Digital range

• Digital security
This product has been designed

and tested for Australian conditions
for use with Telstra’s network. For
product support refer to Section 11.

This User Guide provides you with
all the information you need to get
the most from your phone. Before
you make your first call you will
need to set up your phone. Follow
the simple instructions on the next
few pages.

Some Telstra services such as
MessageBank® and Calling Number
Display may attract feature and
usage charges. Please visit Telstra.
com for details.

Need help?

SHOULD YOU EXPERIENCE ANY
OPERATIONAL DIFFICULTIES
WITH YOUR TELSTRA PRODUCT,
PLEASE CONTACT THE TECHELP
INFORMATION LINE 1300 369 193,
OR CONTACT US BY E-MAIL AT:
[e-mail].
You may also find assistance in the

Help section at the end of this user
guide.

Hearing aid?

Please note that the Telstra 8100
works by sending radio signals
between the base and handset.
These signals may interfere with
some hearing aids, causing a
humming noise.

Got everything?

The package contains the following
items:

• Telstra 8100 handset

• Telstra 8100 base unit

• AC power adapter

• Telephone line cord

• Telephone adaptor plug

• 2 rechargeable batteries

• 1 User manual

Introduction
To your Telstra 8100 Digital Cordless Telephone

2

4 5

1 Important safety
instructions 8

2 Installing your phone 10

2.1 Connecting the base 10

2.2 Installing and charging the

batteries 10

3 Getting to know your
phone 11

3.1 Overview of the handset 11

3.2 Base overview 13

3.3 Display icons and symbols 14

3.4 Menu structure 15

3.5 Text and digit entry table 16

3.5.1 Character set 17

4 Using your phone 18

4.1 Make a call 18

4.1.1 Preparatory dialling 18

4.1.2 Direct dialling 18

4.1.3 Call from the phonebook 18

4.1.4 Call from the call list 18

4.1.5 Call from the redial list 19

4.1.6 Call timer 19

4.2 Answer a call 19

4.3 End a call 19

4.4 Adjust earpiece volume 19

4.5 Mute a call 20

4.6 To turn the ringer off 20

4.7 Turn on the keypad lock 20

4.8 Redial the last number 20

4.8.1 Redial a number from the
redial list 21

4.8.2 Store a redial number into
the phonebook 21

4.8.3 Delete a redial number 22

4.8.4 Delete the entire redial list 22

4.9 Find the handset 22

4.10 Using multiple handsets 22

4.10.1 Intercom with another
handset 23

4.10.2 Call all handsets 23

4.10.3 Transfer an external call to
another handset 24

4.10.4 Make a 3-way conference
call 24

5 Phonebook 26

5.1 Add a new phonebook
entry 26

5.2 Search a phonebook entry 26

5.3 View a phonebook entry 27

5.4 Edit a phonebook entry 27

5.5 Delete a phonebook entry 28

5.6 Delete the entire
phonebook 28

5.7 Check the phonebook
usage 29

In this guide

In this guide

6 7

6 Calling Number Display 30

6.1 View the call list 30

6.2 Store a call list number into

the phonebook 31

6.3 Delete an entry in the

call list 31

6.4 Delete the entire list of

the call list 31

6.5 View the details of the

call list entry 31

7 Flashing Message
Indicator 32

7.1 Telstra Home Messages

101® 32

7.2 Using Call Waiting 32

7.2.1 To answer an incoming call

whilst you are on the
phone 33

7.3 3-Way Chat 33

7.3.1 How to use 3-Way Chat 33

8 Phone settings 34

8.1 Date and time settings 34

8.1.1 Change the date format 34

8.1.2 Change the time format 35

8.1.3 Set the time 35

8.1.4 Set the date 35

8.2 Alarm settings 35

8.2.1 Turn on/off the alarm 36

8.2.2 Set the alarm time (if the
alarm is set to be on) 37

8.3 Handset settings 37

8.3.1 Set the ringer melody for
internal calls 37

8.3.2 Set the ringer melody for
external calls 38

8.3.3 Set the ringer volume 38

8.3.4 Set alert tones 39

8.3.5 Rename the handset 39

8.3.6 Choose the information to
be displayed in idle 39

8.3.7 Set the auto answer 40

8.4 Base settings 40

8.4.1 Change the Recall time 40

8.4.2 Change the system pin
code 40

8.5 Registration 41

8.5.1 De-register a handset 42

8.6 Reset your phone 42

9 Help 43

10 General Information 45

10.1 Replacing the handset
batteries 45

10.2 Safety 45

10.3 Cleaning 46

10.4 Environmental 46

10.5 Telstra accessories and
replacement items 47

10.6 How many telephones
can you have? 47

11 Product warranty &
Customer service 48

In this guide In this guide

8 9

1 Important safety instructions

When using your telephone
equipment, basic safety precautions
should always be followed to
reduce the risk of fire, electric shock
and injury, including the following:

1 Read and understand all the

instructions.

2 Follow all warnings and

instructions marked on the
product.

3 Unplug this product from the

wall outlet before cleaning. Do
not use liquid cleaners or aerosol
cleaners. Use a damp cloth for
cleaning.

4 Do not use this product near

water (for example, near a bath
tub, kitchen sink, swimming pool).

5 Do not overload wall outlets and

extension cords as this can result
in the risk of fire or electric shock.

6 Unplug this product from the wall

outlet and contact TecHelp on
1300 369 193 under the following
conditions:

• When the power supply cord or
plug is damaged or frayed.

• If the product does not operate
normally by following the
operating instructions.

• If the product has been dropped
and the outer casing has been
damaged.

• If the product exhibits a distinct
change in performance.

7 Avoid using a telephone (other

than a cordless handset) during
an electrical storm. There may
be a remote risk of electric shock
from lightning.

8 Do not use the telephone to

report a gas leak in the vicinity of
the leak.

9 Use only the supplied NiMH

(Nickel Metal Hydride) batteries.
The operation periods for the
handsets are only applicable with
the default battery capacities

10 The use of other battery types

or non-rechargeable batteries/
primary cells can be dangerous.
These may cause interference
and/or unit damages. The

manufacturer will not be held
liable for damage arising from
such non-compliance.

11 Use only the AC power adaptors

supplied with this product.
Please contact TecHelp on
1300 369 193 for replacement
adaptors.

12 Please note the correct polarity

while inserting the batteries.

13 Do not immerse batteries in

water, do not place in fire.

Important safety instructions

10 11

2 Installing your phone

2.1 Connecting the base

1 Plug the power supply and

line cord into the base .

2 Plug the power supply and line

cord into the respective wall
sockets.

3 Always use the cables provided in

the box.

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2.2 Installing & charging
the batteries

1 Slide open the battery

compartment cover.

2 Place the 2 batteries as indicated.

Note the polarity of the batteries.

3 Slide the battery compartment

cover back until it clicks into
place.

4 Put the handset on the base and

charge for at least 14 hours for
the first time. A beep indicates
that the handset is properly
placed on the base or charger.

Use only the power pack provided
for the base. Use only 550mAh
Nickel Metal Hydride (NiMH)
rechargeable batteries.

3 Getting to know your phone

3.1 Overview of the
handset

1. Left soft key (menu/

ok)

In idle mode: Press to
access the main menu.

In sub-menu mode: Press
to confirm selection
shown on-screen.

During a call: Press
to access Intercom/
Phonebook/Redial List/
Call List.

2. Right soft key (clear/

back/mute/intercom)

In main menu mode:
Press to go back to idle
screen.

In sub-menu mode: Press
to go back to previous

level.

In sub-menu mode: Press
and hold to go back to

idle screen.

In editing/predialling
mode: Press to clear a

character/digit.

In editing/predialling
mode: Press and hold

to delete all the
characters/digits.

During a call: Press
to mute/unmute the
microphone.

In idle mode: Press to
use the intercom to
contact another

handset.

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Getting to know your phone

3. Up

In idle mode: Press to
access the call list.

In menu mode: Press
to scroll up the menu
items.

In Phonebook list/Redial
list/Call List: Press to

scroll up the list.
During a call: Press to

increase the volume.
In ringing: Press to

increase the ringer
volume.

4. Down

In idle mode: Press to
access the redial list.

In menu mode: Press to
scroll down the menu
items.

In Phonebook list/Redial
list/Call List: Press to

scroll down the list.
During a call: Press to

decrease the volume.
In ringing: Press to

decrease the ringer
volume.

5. Talk on

In idle/predialling mode:
Press to make a call.

In Redial list/Call List/
Phonebook entry: Press

to make a call to the
selected entry in the
list.

During ringing: Press to
answer a call.

6. Talk off

During a call: Press to
end a call and go back

to idle screen.
In menu/editing mode:

Press to go back to
previous menu.

In menu/editing mode:
Press and hold to go
back to idle screen.

In idle mode: Press and
hold to power off the

handset.

In idle mode (when the
handset is powered off:)

Press and hold to power
on the handset.

7. Alphanumeric

keypad,

(star),

(hash)

Press to insert a digit/
character/*/#.

Getting to know your phone

key in idle mode:
Press and hold to
access Telstra Home
Messages 101® or
MessageBank®.

Press and hold key
during a conversation
to answer Call-Waiting.

Press and hold key
to use the Telstra
3-Way-Chat feature.

key in idle mode:
Press and hold to
enable or disable the
keypad lock.

key in idle mode:
Press and hold to turn
on/off the ringer.

key in idle/

predialling/number
editing mode: Press and

hold to insert a pause.

key in Call List

mode: Press to review

caller’s number if
applicable.

8. Redial

In idle mode: Press to
access the redial list.

9. Phonebook

In idle mode: Press to
access the phonebook
list.

10. Recall

In idle/predialling mode:
Press to dial a recall.

During a call: Press to
dial a recall.

11. Microphone

12. Earpiece

3.2 Base
overview

1. Page

Press on the base
to page your handset.
The handset will ring
for approximately 60
seconds.

2. Charging cradle

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Getting to know your phone

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3.3 Display icons and symbols

The LCD display gives you information on
the current status of the telephone.

Getting to know your phone

3.4 Menu structure

In idle mode, press to access the Call List menu. Refer to the
following for the menu structure.

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16 17

Getting to know your phone

3.5 Text and digit entry table

The following table shows you
where each letter and punctuation
character can be found.
A character table will be used when
the corresponding menu language
is selected. This will be helpful when
storing a name in the phonebook
and renaming your handset.

In editing mode, a cursor is
displayed to indicate the current
text entry position. It is positioned
at the right of the last character
entered.

Writing tips:

1. Once a character is selected,
the cursor will move to the next
position after a short pause.

2. You can move the cursor within
the text by

Y\

to amend the

text entry.

3. Press to delete the last
character.

4. Press and hold to delete the
entire text string.

Getting to know your phone

3.5.1 Character set

Alphanumeric editing Number editing

(For phonebook name editing and renaming handset) (For phone no. &
date/time editing)
Number of presses

Key 1st 2nd 3rd 4th 5th 6th 7th 8th 9th 10th

1 space - 1 1
2 A B C 2 2
3 D E F 3 3
4 G H I 4 4
5 J K L 5 5
6 M N O 6 6
7 P Q R S 7 7
8 T U V 8 8
9 W X Y Z 9 9
0 0 0, P (Pause)
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18 19

4 Using your phone

4.1 Make a call

4.1.1 Preparatory dialling

Allows you to enter a number
correctly before dialling.

Enter the phone number and press

to dial the number. Press

to clear the entry.

4.1.2 Direct dialling

For direct dialling following dial
tone, press to access the line
and enter the phone number.

4.1.3 Call from the
phonebook

Press to access the phonebook
and press

Y\

to select the

desired phonebook entry. Press

to dial out to the selected

phonebook entry. Alternatively,
press , then

Y\

to access

the phonebook to get the desired
phonebook entry.

To add numbers and names into the
phone book refer to Section 5.

4.1.4 Call from the call list

When Telstra’s Calling Number
Display feature is active on your
service, called numbers will be
saved in the phone’s Call List.
Press to access the Call List and
press

Y\

to select the desired
Call List entry. Press to dial
out to the selected Call List entry.
Alternatively, press then

Y\

to access the Call List from

the main menu.

4.1.5 Call from the redial list

Press to access the redial list and
press

Y\

to select the desired

redial number. Press to dial out
to the selected redial number.

The Redial List contains a list of recently
dialled numbers, refer Section 4.8.

4.1.6 Call timer

Your handset automatically times
the duration of every call. The call
timer will display a few seconds
after the call has ended. It is shown
in hours, minutes and seconds
format (HH:MM:SS).

4.2 Answer a call

If the handset is not on the
charging cradle:

When the phone rings, press to
answer a call.

If the handset is on the charging
cradle or the base and if AUTO
ANSWER is set to ON:
When the phone rings, pick up the
handset to answer a call.

4.3 End a call

During a call, press to end the
call.

OR

Put the handset on the base to end
the call.

4.4 Adjust earpiece volume

There are 5 volume levels (VOLUME
1 to VOLUME 5) to choose from for
each of earpiece volume.

During a call:
Press

Y\

to select volume
1-5. The current setting is shown
on-screen. When you end the call,

Using your phone

20 21

Using your phone

the setting will remain at the last
selected level.

4.5 Mute a call

You can talk to someone nearby
without letting the caller hear you
during a call.

During a call:
Press

(right key) to mute the

microphone and

MUTED

will display
on the screen. Your caller cannot
hear you. Press again to
unmute the microphone.

4.6 To turn the ringer off

In idle, press and hold to turn
off the handset ringer. The icon
is displayed on the screen. Press and
hold to turn the ringer back on.

4.7 Turn on the keypad lock

In idle, press and hold to turn
on the keypad lock. The icon is
displayed on the screen. Press and
hold to turn the keypad lock
off.

4.8 Redial the last number

You can redial up to 5 of the last
numbers called. If you have stored
a name in the phonebook to go
with the number, the name will be
displayed instead. The most recent
number dialled will display at the
top of the redial list.

Using your phone

4.8.1 Redial a number from
the redial list

1. In idle mode, press to access

the redial list.

If redial entry shows the name,

press

to view the number.

2. Press

Y\

to browse the

redial list.

3. Press to dial to the selected

redial number.

Note: If there are no numbers in the redial
list, the display shows

EMPTY

4.8.2 Store a redial number
into the phonebook

1. Follow steps 1 and 2 in section

4.8.1.

2. Press

and

Y\

to select

ADD TO PB

3. Press to enter the name.

4. Press to store the redial

number into the phonebook.

5. Press to select phonebook

melody.

6. Press

Y\

to browse the
melody list. The chosen melody
will be played when browsing the
melody list.

7. Press to confirm.

22 23

Using your phone

4.8.3 Delete a redial number

1. Follow steps 1 and 2 in section

4.8.1.

2. Press

and

Y\

to select

DELETE

3. Press to confirm.

4.8.4 Delete the entire redial
list

1. Follow steps 1 and 2 in section

4.8.1.

2. Press and

Y\

to select

DELETE ALL

3. Press to confirm.

4. Press to confirm again.

4.9 Find the handset

You can locate the handset by
pressing on the base. All the
handsets registered to the base will
produce the paging tone and

PAGING

is displayed on the screen. You can
stop the paging by pressing
/ / on any handset or on
the base again.

Note: If there is an incoming call during
paging, paging will cease and the phone
will ring with the incoming call instead.

4.10 Using multiple handsets

This feature is only applicable
when you have purchased a multi
handset pack. It allows you to make
internal calls, transfer external
calls from one handset to another
handset and make conference

Using your phone

calls. If the called handset is not
answered within 60 seconds, the
called handset will stop ringing and
the calling handset will return to
standby mode.

Note: If only one handset is registered
to the base , press will display

NOT

POSSIBLE

4.10.1 Intercom with another
handset

1. In idle mode, press the

available handsets will display.

2. Enter the desired handset number

with which to connect via
intercom.

3. When called handset rings, press

on the called handset to

establish the internal call.

Note: If only two handsets are registered
to the base, pressing on one handset
will connect to the other handset
immediately.

4.10.2 Call all handsets

1. In idle mode, press and all
registered handsets will display.

2. Press to ring to all registered
handsets.

3. The first handset to answer
will intercom with the calling
handset.

24 25

Using your phone

4.10.3 Transfer an external
call to another handset

During an external call:

1. Press

and

Y\

to select

INTERCOM

2. Press to select the handset

with which to connect via
intercom. If you have more than
2 handsets, the available handset
numbers will be displayed
on the screen, to intercom
a specific handset press the
handset number on the keypad.
If you press 9 on the keypad all
handsets will ring.

3. The external call is put on hold

automatically and the called
handset rings.

4. Press

on the called handset

to establish an internal call.

5. Press

on the calling handset
or put the calling handset on the
charging cradle to end the current
call with the external party on
that handset.

6. The external call is transferred to
the called handset.

4.10.4 Make a 3-way

conference call

The conference call feature allows
one external call to be shared over
two handsets (using intercom
mode).

The three parties can share the
conversation and no network
subscription is required.

During an external call:

1. Follow steps 1 to 4 in section

4.10.3.

2. Press and hold

on the
calling handset to establish the
conference call.

Any handset that hangs up

during a conference call will leave
the other handset still connected
to the external call.

Using your phone

26 27

5 Phonebook

Your phone can store up to 20
phonebook entries with names
and numbers. Each phonebook
entry can have a maximum of 20
digits for the phone number and 12
characters for the name. You can
also select different ringtones for
your phonebook entries. Phonebook
entries are stored alphabetically by
name.

5.1 Add a new phonebook
entry

In idle:

1. Press to access the

phonebook.
OR
Press and

Y\

to select

PHONEBOOK

main menu item and

then press to access the
phonebook.

2. Press

to select ADD.

3. Press

to enter the name.

4. Press

to enter the number.

5. Press and

Y\

to select
the desired ringtone for your
phonebook entry.

6. Press to store the phonebook
entry.

5.2 Search a phonebook

entry

In idle:

1. Press to access the
phonebook.

2. Enter the first character of the
name using the keypad letters, eg

press 5 once for names starting
with J, twice for names starting
with K etc or

3. Press

Y\

to select the

desired phonebook entry.

5.3 View a phonebook
entry

In idle:

1. Press to access the
phonebook.

2. Press

Y\

to select the

desired phonebook entry.

3. Press and

Y\

to select

VIEW

.

4. Press and

Y\

to review
the name, number and melody of
the selected phonebook entry.

Note: If number is more than 12 digits,
press or to view the
remaining digits.

5.4 Edit a phonebook entry

In idle:

1. Press

to access the

phonebook.

2. Press

Y\

to select the

desired phonebook entry.

3. Press and

Y\

to select

EDIT

4. Press and the current contents
of the selected phonebook entry
will display.

5. Edit the name (if applicable) and
press

Phonebook

28 29

Phonebook

6. Edit the number (if applicable)
and press

7. Press

Y\

to select the

ringtone (if applicable) and press

to confirm.

5.5 Delete a phonebook

entry

In idle:

1. Press to access the
phonebook.

2. Press

Y\

to select the

desired phonebook entry.

3. Press and

Y\

to select

DELETE

4. Press to confirm.

5.6 Delete the entire
phonebook

1. Press to access the

phonebook.

2. Press

Y\

to select the

desired phonebook entry.

3. Press

and

Y\

to select

DELETE ALL

4. Press to confirm.

5. Press to re-confirm.

Phonebook

5.7 Check the phonebook
usage

You can check how many
phonebook entries have been
stored in your phone and how
many phonebook entries are
available for you to store in the
phonebook.

1. Press

to access the

phonebook.

2. Press and

Y\

to select

PB

STATUS

3. Press to confirm.

30 31

6 Calling Number Display

If you have subscribed to Telstra
Calling Number Display*, and
provided the caller’s number is
not blocked, the number, or name
if stored in the Phonebook will
be displayed when the phone
is ringing and in the Call List.
With some incoming calls, if the
telephone number is not available,
the handset may display one of the
following explanations:

UNAVAILABLE

- the caller’s number is

not available to the network

PRIVATE

- the caller has chosen to

block their number

PAYPHONE

- the caller is ringing from

a payphone

MOBILE

- The incoming call is from a

mobile telephone within Australia

* Call features and charges may apply.

6.1 View the call list

All received calls are saved in
the Call List with the latest call
placed at the top of the list. When
the call list is full, the oldest call
will be replaced by a new call. An
unanswered call which has not
been read is marked with a

at
the centre of the bottom line of the
display.

1. Press to access the call list.
OR Press and

Y\

to select

CALL LIST

2. Press

Y\

to select the

desired entry.

3. Press to view the caller’s

number if applicable.

Calling Number Display

6.2 Store a call list number
into the phonebook

1. Follow steps 1 and 2 in Section 6.1.

2. Press

and

Y\

to select

ADD

TO PB

3. Press to enter the name.

4. Press and the selected call list

number is displayed.

5. Edit the number if necessary.

6. Press and

Y\

to select

the melody.

7. Press to confirm.

6.3 Delete an entry in the
call list

1. Follow steps 1 and 2 in Section 6.1.

2. Press and

Y\

to select

DELETE

3. Press to confirm.

6.4 Delete the entire list of
the call list

1. Follow steps 1 and 2 in Section 6.1.

2. Press

and

Y\

to select

DELETE ALL

3. Press to confirm.

4. Press to re-confirm.

6.5 View the details of the
call list entry

1. Follow steps 1 and 2 in Section 6.1.

2. Press and

Y\

to select

DETAILS

3. Press to display the date and

time of the selected call list entry.

4. Press to go back to previous

screen.

32 33

7 Flashing Message Indicator

The Telstra 8100 is designed to
provide visual indication when
a new message is left in your
Telstra Home Messages 101® or
MessageBank® service. To arrange
connection of the Flashing Message
Indicator service, simply call Telstra
on 13 2200.

When a new message is left, an

icon will be displayed on the
handset. After you have listened to
your message(s) the icon will
disappear.

7.1 Telstra Home Messages

101®

You can get messages from your
Telstra fixed home phone when you
are away from the phone, busy on
another call or using the Internet.

Callers will hear a standard greeting
inviting them to leave a message.
To access Telstra Home Messages
101®, you can:

Press

and dial 101.

OR

While the handset is in standby
press and hold the

key. The

handset will dial 125101.

OR

Press and then press and hold
the key. The handset will dial

125101.

7.2 Using Call Waiting

Call Waiting tells you if a new caller
is trying to contact you when you
are already on the phone. A discreet
tone alerts you to the new caller,

so you can answer your second
incoming call by putting the first
caller on hold.

7.2.1 To answer an incoming
call whilst you are on
the phone

1. Press and hold the button.

Your first caller is put on hold and
you can talk to your second caller.

2. To revert back to the original

caller, press and hold the
button again.

NOTE: if you have subscribed to Telstra
Calling Number Display, the second
caller’s number will appear on the
handset display when they call.

7.3 3-Way Chat

This service is available on most
lines ready for you to use! If you
are already on a call, you can add
another person and then have a 3­Way Chat.

7.3.1 How to use 3-Way Chat

To put an existing call on hold and
make a new call and set up a 3-Way
Chat

1. Press while in the first call.

2. Dial the second phone number

3. Press and hold to connect the
3-Way Chat.

To split a 3-Way Chat or switch

between callers

1. Press and hold while in the
call.

Flashing Message Indicator

34 35

Your Telstra 8100 comes with a
selection of settings that you can
change to personalise your phone
the way you like it to work.

8.1 Date and time settings

You will need to set the day and
time for the handset to display the
correct time (if idle, the handset
screen mode is set to display

TIME

).
If you have Telstra Calling Number
Display, the date/time will be set
automatically after an incoming
call.

8.1.1 Change the date format

1. Press and

Y\

to select

HS

SETTINGS

2. Press and

Y\

to select

DATE & TIME

3. Press and

Y\

to select

DATE FORMAT

4. Press

Y\

to select your
desired date format (DD-MM-YY
or MM-DD-YY).

5. Press

to confirm.

8.1.2 Change the time format

1. Press and

Y\

to select

HS

SETTINGS

2. Press and

Y\

to select

DATE & TIME

3. Press and

Y\

to select

TIME FORMAT

4. Press

Y\

to select your
desired time format (12 HR or 24
HR).

5. Press to confirm.

Phone settings

8.1.3 Set the time

1. Press and

Y\

to select

HS

SETTINGS

2. Press and

Y\

to select

DATE & TIME

3. Press and

Y\

to select

SET TIME

4. Press to enter the time
information. The time entered
will be in the format you set in
Section 8.1.2

5. Press to confirm.

Note: If time has been set before, the
current time will display, otherwise,

HH:

MM

will display.

8.1.4 Set the date

1. Press and

Y\

to select

HS

SETTINGS

2. Press and

Y\

to select

DATE & TIME

3. Press and

Y\

to select

SET DATE

4. Press to enter the date
information. The date entered
will be in the format you set in
Section 8.1.1.

5. Press

to confirm.

Note: If date has been set before, the
current date will display, otherwise,

DD-

MM-YY

will display.

8.2 Alarm settings

You can use this phone to set an
alarm clock. When an alarm is set,
the displays on the screen. When
the alarm time is reached, the
and

ALARM ON

will flash on the

8 Phone settings

36 37

Phone settings

screen and the alarm melody will
ring for 45 seconds.

You can press any key to disable
the alarm. If snooze function is
activated, the alarm will sound
again at the end of the snooze
period of seven minutes. You
can also press and hold

to

terminate the snooze function.

Note:

a. The alarm will turn off when the alarm

time is reached or by pressing any key
while the alarm is sounding (even if
the handset keypad is locked).

b. The alarm volume level is the same

as the settings of the handset ringer
volume. If the handset ringer is set to
VOLUME OFF, the alarm will sound at
VOLUME 1 level.

c. During an external call or internal call,

if an alarm is set and when the alarm
time is reached, the and

ALARM ON

will fl ash on-screen. An alarm tone will
be emitted from the earpiece to notify
user the alarm time is reached. Once
user presses any key or presses and
holds

to disable the alarm, it will

revert to the call duration screen.

d. During paging or ringing, the alarm

will not sound when the alarm time is
reached. However, if snooze function is
enabled, the alarm will sound again at
the end of the snooze period provided
that it is not ringing or in paging mode
at the end of the snooze period.

8.2.1 Turn on/off the alarm

1. Press and

Y\

to select

HS

SETTINGS

2. Press and

Y\

to select

ALARM

Phone settings

3. Press and

Y\

to select

ON/OFF

4. Press to confirm.

Note: If ON is selected, you will be asked
to set the alarm time in accordance with
paragraph 8.2.2

8.2.2 Set the alarm time (if
the alarm is set to be
on)

1. Follow steps 1 to 4 in Section

8.2.1.

2. Enter the alarm time in the time

format you set in Section 8.1.2

3. Press to set the snooze

function.

4. Press and

Y\

to select

ON/OFF

5. Press to confirm.

8.3 Handset settings

8.3.1 Set the ringer melody
for internal calls

1. Press and

Y\

to select

HS

SETTINGS

2. Press and

Y\

to select

RING SETUP

3. Press and

Y\

to select

INT RING

4. Press and

Y\

to select
the desired ringer melody
(5 melodies are available for
internal calls).

5. Press to confirm.

Note: Ringer melodies will be played
when the melody is highlighted while
browsing the melody list..

38 39

Phone settings

8.3.2 Set the ringer melody
for external calls

1. Press and

Y\

to select

HS

SETTINGS

2. Press and

Y\

to select

RING SETUP

3. Press and

Y\

to select

EXT RING

4. Press and

Y\

to select
the desired ringer melody
(5 melodies are available for
external calls).

5. Press to confirm.

Note: Ringer melodies will be played
when the melody is highlighted while
browsing the melody list.

8.3.3 Set the ringer volume

1. Press and

Y\

to select

HS

SETTINGS

2. Press and

Y\

to select

RING SETUP

3. Press and

Y\

to select

RING VOLUME

4. Press and

Y\

to select
the desired ringer volume
(6 ringer volume levels including
VOLUME OFF are available).

If

VOLUME OFF

is selected, will

display.

5. Press to confirm.

Note: Ringtone will be played at the
highlighted ringer volume while browsing
the volume list.

Phone settings

8.3.4 Set alert tones

A single beep is emitted when you
press a key. You can turn on or off
the key tone. You can also turn on
the alert tones when low battery
and out of range are detected. Low
battery tone will also be emitted
while you are talking with the
phone to alert you that you need to
charge up your battery.

1. Press

and

Y\

to select

HS

SETTINGS

2. Press and

Y\

to select

TONE SETUP

3. Press and

Y\

to select

KEY TONE/BATTERY TONE/OUT OF
RANGE.

4. Press and

Y\

to turn on

or off these tones.

5. Press to confirm.

8.3.5 Rename the handset

You can change the name of each
handset, to indicate the location, eg
to kitchen or bedroom.

1. Press

and

Y\

to select

HS

SETTINGS

2. Press and

Y\

to select

RENAME HS

3. Press and enter the name of
your handset.

4. Press to confirm.

8.3.6 Choose the information

to be displayed in idle

You can choose to display time
orhandset name in your idle screen.

1. Press and

Y\

to select

HS

SETTINGS

2. Press and

Y\

to select

HS

DISPLAY

40 41

Phone settings

3. Press and

Y\

to select

HANDSET NAME or TIME

4. Press to confirm.

8.3.7 Set the auto answer

If you turn on the Auto Answer, you
can pick up the call from the cradle
without pressing any key.

1. Press

and

Y\

to select

HS

SETTINGS

2. Press and

Y\

to select

AUTO ANSWER

3. Press and

Y\

to turn on

or off the auto answer feature.

4. Press to confirm.

8.4 Base settings

The current settings are marked
with an asterisk in the relevant
menu which is displayed at the
right-hand side of the menu item.

8.4.1 Change the Recall time

Short=100mS.
Medium=270mS.
Long=600mS.

For the Telstra Network, always
leave at the default 100mS (Short)
setting.

8.4.2 Change the system pin
code

A 4-digit system PIN code is used
for changing the system settings of
the base . It is used to protect your
phone against unauthorised use.
The default system PIN code is 0000.

1. Press and

Y\

to select

BS

SETTINGS

2. Press and

Y\

to select

CHANGE PIN

3. Press and enter the 4-digit

Phone settings

system PIN.

4. Enter the old system PIN.

5. Press

and enter the new

system PIN.

6. Press

and enter the new

system PIN again.

7. Press

to confirm.

Note: If the new PIN entered in Step 6 is
not matched with the new system PIN
entered in Step 5, user will be prompted to
enter the valid system PIN again in Step 5.

8.5 Registration

Your handset and base are pre­registered. If for some reason, the
handset is not registered to the
base ( flashes even when the
handset is near the base), register
your handset according to the
following procedure.

1. Press and hold

on the base
for about five seconds The base
will be entered into registration
mode.

2. Press and

Y\

to select

REGISTRATION

.

3. Press .

4. Enter the 4-digit system PIN.

5. Press to confirm. If the
handset registration is successful,
you will hear a confirmation tone
and the will stop flashing.
The handset will automatically
be allocated the next available
handset number. This handset
number is shown in the handset
display in standby mode. If
the handset registration is
unsuccessful, the will still

flash.

42 43

Phone settings

8.5.1 De-register a handset

You are requested to enter the 4­digit PIN in order to de-register a
handset from the base . The
icon on the de-registered handset
will blink.

Note: You cannot de-register the handset
that you are currently using.

1. Press and

Y\

to select

BS

SETTINGS

2. Press and

Y\

to select

DELETE HS

3. Press and

Y\

and you
are requested to enter the 4-digit
system PIN.

4. Enter the 4-digit system PIN.

5. Press and a list of registered
handsets is displayed.

6. Press

Y\

to select one of the
handsets that you want to de­register.

7. Press

to confirm.

8.6 Reset your phone

You can reset your phone to the
default settings. After reset, all
your personal settings and call list
entries will be deleted, but your
phonebook remains unchanged.

1. Press and

Y\

to select

DEFAULT

.

2. Press .

3. Enter the 4-digit system PIN.

4. Press to confirm.

5. Press to re-confirm.

9 Help

No display

• The batteries may be dead. Recharge or replace the batteries - see
‘Installing and charging the batteries’, page 10.

• Is the handset switched off? To switch the handset on, see page 12.

No dial tone

• Check that the telephone line cord is plugged into the phone socket.

• Check that the base is connected to the mains power and switched on.

• Unplug the cordless phone and check for dial tone with a Telstra
standard phone or equivalent.

You cannot link up with the base

• Check that the base is connected to the mains power and switched on.

• Are you are out of range? Move the handset closer to the base.

• Are the batteries low or flat? If so, charge the batteries or replace them if
necessary.

No ring on the handset

• Check that the ringer volume is switched on, see page 38.

• Check that the base is plugged into the phone socket and that it is also
connected to the mains power and switched on.

44 45

Help

Buzzing noise on my radio, TV, computer or hearing aid

• Sometimes, your Telstra 8100 and other cordless telephones can
interfere with other electrical equipment if placed too close. Try moving
it at least one metre away from such appliances.

The phone does not appear to be working

• Check that the base is plugged into the mains socket and switched on.

• Check that you are using the correct mains power adaptor.

• Check that the handset has slotted correctly into the base.

• Check that the handset batteries have been correctly fitted.

Interference on my cordless handset

• Move the base unit at least 1 metre away from other electrical
appliances.

• If you have an ADSL internet service ensure correct filters are installed to
prevent interference.

TecHelp line 1300 369 193

Call the 8100 Helpline:

• if you are having difficulties using your Telstra 8100.

• if you need replacement batteries or mains power lead.

10 General information

10.1 Replacing the handset
batteries

After a time, you may find that
the handset batteries are running
out of charge more quickly. This
is a standard sign of wear and
the batteries will need replacing.
Rechargeable 550mAH Nickel
Metal Hydride (NiMH) batteries
can be purchased from TecHelp
on 1300 369 193 or your local
electrical retailer. Slide off the
battery compartment cover and
remove existing batteries. Insert
new batteries and replace the
compartment cover.

IMPORTANT

This equipment requires electricity
to work. You will not be able to

make any telephone calls when
the power fails. Alternative
arrangements should be made for
access to emergency services in
times of power failure.

10.2 Safety

• Only use the power supply
included with the product. Using
an unauthorised power supply
will invalidate your guarantee and
may damage the telephone.

• Use only the approved
rechargeable batteries supplied.
Spare rechargeable batteries
can be purchased from TecHelp
on 1300 369 193 or your local
electrical retailer.

• Do not open the handset (except
to replace the handset batteries
or the base). This could expose

46 47

General information

you to high voltages or other risks.
Contact TecHelp for all repairs.

• Radio signal transmitted between
the handset and base may cause
interference to hearing aids.

• It is recommended that advice
from a qualified expert be sought
before using this product in the
vicinity of emergency/intensive
care medical equipment.

• Your product may interfere with
other electrical equipment, e.g. TV
and radio sets, clock/alarms and
computers if placed too close. It is
recommended that you place your
product at least one metre away
from such appliances to minimise
any risk of interference.

Please note
Telstra accepts no responsibility for

damage caused to your Telstra 8100
handset by using any other type of

batteries.

• Never dispose of batteries in a fire.
There is a serious risk of explosion
and/or the release of highly toxic
chemicals.

• Dispose of batteries as per local/
state requirements.

10.3 Cleaning

Simply clean the handset and
base with a damp (not wet cloth,
or an anti-static wipe. Never use
household polish as this will
damage the product. Never use a
dry cloth as this may cause a static

shock.

10.4 Environmental

• Do not expose to direct sunlight.

• The product may heat up when
the batteries are being recharged
or during prolonged periods of

General information

use. This is normal. However, we
recommend that to avoid damage
you do not place the product on
antique/veneered wood.

• Do not stand your product on
carpets or other surfaces, which
generate fibres, or place it in
locations preventing the free flow
of air over its surface.

• Do not submerge any part of your
product in water and do not use it
in damp or humid conditions, such
as bathrooms.

• Do not expose your product to
fire, explosive or other hazardous
conditions.

• There is a slight chance that your
phone could be damaged by an
electrical storm. We recommend
that you unplug the power and
telephone line cord from the base
for the duration of the storm.

10.5 Telstra accessories and
replacement items

For a full range of accessories
and replacement items for Telstra

products, please call 1300 369 193.

10.6 How many telephones
can you have?

All items of telephone equipment
have a Ringer Equivalence Number
(REN), which is used to calculate
the number of items which may be
connected to any other telephone
line. Your Telstra 8100 has a REN
of 0.1. A total REN of 3 is allowed.
However, if the total REN of 3 is
exceeded, the telephone may not
ring. With different telephone types
there is not guarantee of ringing,
even when the REN is less than 3.

48 49

11 Customer service & Product warranty

IMPORTANT

Please retain this booklet with your
sales receipt as proof of the date of
purchase

Customer Service

If you require assistance in operating
this product please call the TecHelp
Information Line on 1300 369 193 or
contact us by e-mail at: tcpsupport@
ingrammicro.com.au

If you are trying to access a Telstra
Network Service and require assistance
specifically related to the network
service or would like to subscribe to the
service, contact Telstra on 132200 for
residential or 132000 for business.

Product Warranty

Subject to the conditions below, Telstra
guarantees this product against any
defect in materials or workmanship
under conditions of normal use for

a period of 24 months from date of
purchase. The benefits conferred by
this warranty are in addition to other
warranties and remedies that are
implied under the Trade Practices Act
and similar State and Territory laws
(Statutory Rights. Subject to your
Statutory Rights, the goods will not be
eligible for service under this warranty
if:

a. Proof of purchase cannot be provided;
b. The defect was caused by an accident,

misuse, abuse, improper installation
or operation, vermin infestation, lack
of reasonable care, unauthorised
modification, loss of parts, tampering
or attempted repair by a person not
authorised by Telstra;

or
c. The product has been damaged by

lightning or a mains power surge.
To obtain service during the term of this

Customer service & Product warranty

warranty call the TecHelp Information
Line on 1300 369 193 or contact us by
e-mail at: tcpsupport@ingrammicro.
com.au

If it is necessary to have the product
serviced, the Customer Service
Representative will inform you of the
product return process.

Please ensure that:
a. You provide proof of purchase;
b. Your product is suitably packaged;
and
c. You have included all components

from the original purchase.

Subject to your Statutory
Rights:

a. Any claim under this warranty
is limited to the cost of repair or
replacement of the product; and

b. If the goods are found to be in sound

working order by the authorised service
centre, you may be charged a fee for
service and for any other direct costs
associated with having the product
delivered for service.

For your records

Date of purchase:

______________________________

Place of purchase:

__________________________________
Serial number:

__________________________________
For guarantee purposes proof of

purchase is required so please keep your
receipt.

50 51

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