Telstra 5600, 5600a User Manual

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If you have any problems with your phone, refer to the Help section of this User Guide or call TecHelp on 1300 369 193.

Telstra 5600/5600a

Digital DECT Cordless Telephone

Digital DECT Cordless Telephone & Digital Answering Machine

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Introduction

to your Telstra 5600/5600a Digital DECT Cordless Telephone

•

Colour display with friendly, intuitive menu icons

•

150 name and number Phonebook

•

Use Calling Number Display* to see the number of the person calling and

keep track of unanswered calls

•

Send and receive text messages^

•

Use up to ﬁ ve handsets with the base without the need for additional wiring

● Digital answering machine with 13 minutes recording time (Telstra 5600a only)

* Excludes blocked calls. Monthly charge applies. Available most areas. ^For most Telstra and Telstra reseller customers for messages between compatible services. Charges apply.

As a Digitally Enhanced Cordless Telecommunications (DECT) product, your Telstra 5600/5600a provides: -

• Digital clarity

• Digital range

• Digital security

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IMPORTANT

This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

This User Guide provides you with all the information you need to get the most from your phone.

Before you make your ﬁ rst call you will needs to set up your phone. Follow the simple instructions in “Getting Started”, on the next few pages.

Need help? If you have any problems setting up or using your Telstra 5600/5600a please contact TecHelp on 1300 369 193. Alternatively, you may ﬁ nd the answer in ‘Help’ at the back of this guide.

Got everything?

•

Telstra 5600/5600a handset

•

Telstra 5600/5600a base unit

•

2 x AAA NiMH rechargeable

batteries

•

AC power adaptor

•

Telephone line cord

•

Telephone adaptor plug

If you have purchased a Telstra 5600/5600a with multiple handsets you will have received additional components which are shown in the extension user guide.

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In this guide

a La M

a S

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Getting started 6

Location 6 Setting up 6

Getting to know your phone 9

Handset buttons 9 Base buttons & LEDs 10 Handset display icons 12 Navigating the menu 13 Menu map 14

Using the phone 15

Switch handset on/off 15 Make a call 15 Preparatory dialling 15 Call timer 15 End a call 15 Receiving calls 15 Handsfree 15 Earpiece/handsfree volume 16 Redial 16 Secrecy (Mute) 16 Paging 17 Keypad lock 17 Internal calls 17 Call another handset 17 3-Way call 17 Transfer a call 18 Caller on hold 18

Phonebook 19

Add entry 19 Dial 19 Edit name and number 19 View details 20 Delete an entry 20

Text messaging (SMS) 21

To register for Telstra’s text messaging service 21 Calling Line Identiﬁ cations and text messaging 21 Using text messaging 22 Fast-Text (Eatoni predictive texting) 22

Writing tips 23 Character map 23 Using options 24 To write and send a text message 24 Using Fast-Text 24 Outbox 25 To send a message from the outbox 25 Receiving and reading text messages 26 Delivery of text messages 26 Open Inbox 26 Open Inbox from standby screen 27 Deleting 27 SMS settings 27 SMS Service Centre numbers 27 To change the SMS Service Centre phone

numbers 28 Set SMS text alert 28 Sub-addressing 29 Receiving sub-addressed text messages 29 Setting up sub-addressed users 30 Sending sub-addressed text messages 30 Sending text messages from a sub-addressed

user 30 Delete sub-addressed user 31 Default settings for text messaging (SMS) 31

Telstra Network Features 32

Calling Number Display 32 Calls lists 32 To access calls list via menu 33 Missed calls 33 Redial 33 Delete Calls Lists 34 Flashing Message Indicator 34 Telstra Calling Features 35 Telstra Home Messages 101® 35 Call Waiting 35 Via the menu 35

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In this guide

Handset settings 36

Handset ringtone 36 Ringer volume 36 Handset name 36 Language 37 Menu colour 37 Auto talk 37 Handset default settings 38

Base settings 39

Ringtone 39 Ringer volume 39 Handset priority 39 System PIN 40 Default base settings 40

Time settings 41

Using your phone as an alarm clock 41 Set alarm 41 Alarm tone 41 Switch alarm off 41 Set time and date 42

Setting up your answering machine (Telstra 5600a only) 43

Message display on the base unit 43 Switching the answering machine on/off 43 Outgoing messages 44 Answer and Record 44 Answer only 44 Select and play outgoing message 44 Record you own outgoing message 44 Delete your outgoing message 45 Answer delay 45 Adjust answer delay 45 Listening to your messages 45 Message indicator 45 Play all messages 45 Play new messages only 46 Record a memo 46 Memory full 46 Memory full during a call 47

Call screening 47 Power failure 47 Remote access 47 Switch on your answering machines

from another phone 48 Change the security code 48 Operating your answering machine

from another phone 49 Outgoing message menu 50

Additional handsets and bases 51

Register a new Telstra 5600 handset 51 Register handset with an additional base 51 Select base 52 De-register a handset 52

Help 53

Replacing handset batteries 53

General information 55

Safety 55 Cleaning 55 Environmental 55 Technical information 56 How many telephones can you have ? 56 Connecting to a switchboard 56 Access code and entering pause 56 Recall 56 Accessories and spares 56 For your records 57

Product warranty and Customer service 57

3 3 4 4 4 5 5 6 6 6 7 7 7 7

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2 2 3 3 3 4 4 5 5 5 5

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Getting started

Location

You need to place your Telstra 5600/5600a within 2 metres of a mains power and telephone socket so that the cables will reach.

Make sure it is at least 1 metre away from other electrical appliances to avoid interference.

Your Telstra 5600/5600a works by sending radio signals between the handset and base. The strength of the signal depends on where you site the base. Putting it as high as possible ensures the best signal.

Setting up

1. Plug the power adaptor and telephone cable into the back of the base.

2. Plug the power adaptor into the mains wall socket and switch the power on. When connected correctly, the green Power light on the base comes on.

3. Install the 2 x AAA rechargeable batteries supplied.

Then slide the battery compartment cover into place.

4. Charge the handset for at least 16 hours by placing it on the base. The red Charging light comes on. The handset is pre-registered to the base as Handset 1. The screen shows the standby display.

The screen will show the standby display and a scrolling battery icon to

show that the handset is charging.

The backlit screen will turn off after approximately 30 sec. Press any key to

turn on the screen again.

WARNING

Do not place your Telstra 5600/5600a in the bathroom or other humid areas.

Handset range

The Telstra 5600/5600a has a range of up to 300 metres outdoors when there is a clear line of sight between the base and handset. When there is no clear line of sight between the base and handset, e.g. base indoors and handset either indoors or outdoors, the range could be reduced to 50 metres. Thick stonewalls severely affect the range.

Signal strength

The antenna symbol on your handset screen indicates when you are in range. When you are out of range, it ﬂ ashes.

IMPORTANT

Do not connect the telephone line until at least one of the handsets is fully charged.

The base must be plugged into the mains power at all times.

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Screen display.

5. After 16 hours, plug the telephone line cord into the wall socket and your Telstra 5600/5600a base.

Setting date and time on the handset

If you have subscribed to Telstra Calling Number Display*, the time (24 hours) and date will be set automatically when you receive your ﬁ rst call. You can also set the time manually.

1. On the handset, press Menu. Scroll to Time Settings and press OK. Scroll to Set Date & Time and press OK.

2. Enter the date, e.g. 16 04 for 16th April. Press OK.

3. Enter the time, e.g. 09 30 for 9:30am. Press OK.

The time and date is saved.

4. Press and hold Back to return to standby.

Getting started

Which socket?

Power socket

Telephone line socket

The red Charging light stays on while the handset is on the base, even when the batteries are fully charged.

Talk/Standby time

Under ideal conditions, fully charged handset batteries should give up to 8 hours talktime or 80 hours standby on a single charge.

Battery low warning

The handset battery symbol is empty and ﬂ ashing and you will hear a warning beep. Start recharging your handset right away.

When charging the battery, level bars are animated.

Replacing batteries

Use only rechargeable 750mAh or higher AAA NiMH batteries.

*Excludes blocked calls. Monthly charge applies. Available most areas.

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Setting day and time on the answering machine (Telstra 5600a only)

The message counter on the base unit will ﬂ ash 0 and C until the day and time are set.

You will need to set the date and time so that you know when each message was received.

Once a message has been played back, the machine will announce, for example, “Tuesday, four ﬁ fty, pm.”

1. Press and hold

until you hear the current day setting.

2. Press or to scroll through the days.

Press

to select. The day is announced followed by the current hour

setting.

3. Press

or to scroll through the hours.

Press to select. The day and hour are announced followed by the

current minutes setting.

4. Press

or to scroll through the minutes.

Press

to select. The newly set day and time is announced.

Default date and time

The default date and time is Saturday, 12.01pm.If the power to the base is lost, the date and time will revert to this default setting. Your messages will be unaffected.

To check current date and time setting

Press the button.

Your Telstra 5600/5600a is now ready for use.

Helpline

If you have any difﬁ culties setting up your Telstra 5600/5600a, please call the TecHelp on 1300 369 193.

Battery performance

When batteries are fully charged the display shows the battery is full.

To keep your batteries in the best conditions, leave the handset off the base for a few hours at a time (after the initial 16 hour charge).

Please note however, that new NiMH batteries do not reach full capacity until they have been in normal use for several days. Running the batteries right down at least once a week will help them last as long as possible.

The charge capacity of rechargeable batteries will reduce with time as they wear out, so reducing the talk/standby time of the handset.

Eventually they will need to be replaced. New batteries can be obtained from the TecHelp on 1300 369 193 or your local electrical retailer.

Range indicator

The antenna symbol on your handset display indicates when you are in range of the base. If the symbol ﬂ ashes and you hear a warning beep, you are out of range and will need to move closer to the base. The display shows Base and the number of the base last used.

Getting started

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Handset buttons

On-screen options

Open the menu and select the option shown on the screen above.

Talk/Handsfree

Press to make calls, page

15. Dial numbers and hold conversation via the handset loudspeaker.

Redial

Opens the redial list, page

16.

Press and hold to dial MessageBank® or Telstra Home Messages 101®, page 35.

# Hash

Press and hold to switch key lock on, page 17.

For use with a switchboard, page 56

and Telstra Calling Features, page 56.

Getting to know your phone

On-screen options

Access the Phonebook page 19. Go backward in the menu, page 13.

End/Cancel

Press to end a call, page

15. Press and hold to switch

handset on or off, page

15. Exit the menu, page 15.

Calls list/Scroll

Opens the Calls list and lets you scroll through the entries, page 32.

Press and hold to answer Call Waiting, page 35.

Int

Lets you make calls between handsets registered to the base, page 17.

Also used to switch between upper and lower case characters.

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Base buttons and LEDs

Telstra 5600 base unit

Getting to know your phone G

Page button

Press to page handset(s), page 17.

Also used when registering handsets, page 51.

Power/In use indicator

On = Power on Flashes (slowly) = During a

call When the phone rings When registering handsets Flashes (rapidly) =When a

message has been left on MessageBank® or Telstra Home Messages 101® page

34.

Charging indicator

On = Handset charging

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Telstra 5600a base unit

Getting to know your phone

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Page button

Press to page handset(s), page 17.

Also used when registering handsets, page 51.

Vol + & Vol – buttons

To increase or decrease the speaker volume.

OGM button

To record your out going message, page

44.

Answer On/off button

To turn your answering machine on or off, page 44.

Delete button

To delete messages received, page 45.

Power/In use indicator

On = Power on Flashes (slowly) =

During a call When the phone

rings When registering

handsets Flashes (rapidly) =

When a message has been left on MessageBank®, page

34.

Play/Pause button

To playback or pause messages, page 44.

Charging indicator

On = Handset charging

Skip < & Skip > buttons

To skip forward or back when listening to your messages, page 46.

Stop button

To cancel a deletion, if you require to save a message, page 46.

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Handset display icons

Alarm set, page 41.

Current time, page 42.

Handset identity

The number of the handset is displayed while in standby mode. You can change the name on the handsets, e.g. Michael, Kitchen, Ofﬁ ce etc., page 36.

New missed calls

You have new (unread) entries in the Missed Calls list, page 32.

Menu option

Press the button below to open the main menu, page 33.

New message

Your have a new message in your Telstra Home Message 101™ or MessageBank® service, page 34.

Battery status

Range indicator

Flashes when out of range.

Handset ringer off, page 36.

Keypad lock, page 17.

New text messages

You have new (unread) text message entries in

the SMS menu, page 26.

Name option

Press the button below to open the Phonebook, page 19.

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Getting to know your phone

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Navigating the menu

Your Telstra 5600/5600a has a menu system, which is easy to use. Each menu leads to a list of options. The menu map is shown on the following page.

When the handset is switched on and in standby, press Menu to view the menu options. Pressing

or will scroll through the menu options, press OK to select the menu option you wish to conﬁ gure.

For example to change the handset ringer volume:

1. Press Menu then scroll to Handset and press OK.

2. Scroll to Ring Volume then press OK.

3. The current setting is displayed. Press

to increase or to decrease the volume, the ringtone is played at each level you select. Press OK to conﬁ rm.

Exit or go back one level in the menu

To go back to the previous level in the menu, press Back.

To cancel and return to standby at any time, press and hold Back.

Display power save

If no button is pressed for 30 seconds, the handset returns to standby automatically.

Getting to know your phone

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Menu map

These are the options under each menu heading.

SMS (page 21)

• Write Message

• Inbox

• Outbox

• Delete Messages

• Settings

Calls lists (page 32)

• Received calls

• Missed calls

• Dialled calls

• Delete Calls List

Registration (page 51)

• Register Handset

• Select Base

• De-register

Handset (page 35)

• Ringtone

• Ring Volume

• Handset Name

• Language

• Menu Colour

• Auto Talk

• PABX Access Code

Base settings (page 39)

• Base Ringtone

• Base Volume

• Handset Priority

• Recall Mode

• System PIN

Time settings (page 41)

• Alarm

• Set Date & Time

Calling Features (page 32)

• MessageBank

• Feature Assistant

• Call Fwd Immed. On

• Call Fwd Immed. Off

• Check CF Immediate

• Turn on Call Wait

• Turn off Call Wait

• Check Call Wait

• Call Fwd No Ans. On

• Call Fwd No Ans. Off

• Check CF No Ans.

• Call Fwd Busy on

• Call Fwd Busy off

• Check Call Fwd Busy

Names menu (page 19)

• Names

• Options

• Add Entry

• Show Details

• Delete Entry

• Edit Entry

• Ringtone

• Delete all Phonebook

Getting to know your phone

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Switch handset on/off

1. Press and hold to switch the handset off.

2. Press again or place it in the base to switch the handset back on.

Make a call

1. Press then dial the number you want.

Preparatory dialling

1. Enter the number ﬁ rst. If you make a mistake, press Clear to delete. Press to dial.

Call timer

1. The display shows the duration of all external calls.

After you hang up, the total call time is shown brieﬂ y.

End a call

1. Press or place the handset back on the base.

Receiving calls

If you have subscribed to Telstra Calling Number Display*, the caller’s number (and name if stored in the Phonebook) is displayed.

1. Press or if the handset is on the base, simply lift it up and speak.

Handsfree

Handsfree lets you talk to your caller without holding the handset. It also enables you to engage others in the room in the conversation.

* Excludes blocked calls. Monthly charge applies. Available most areas.

Using the phone

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Using the phone

You can switch to handsfree at any time during a call. Just press

When in ‘handsfree’, the display shows the SPEAKER icon.

Make a handsfree call

1. Press twice. Dial the number. Your call can be heard over the handset’s loudspeaker.

2. To switch back to the handset at any time, press

again.

3. Press

to end the call.

Adjust earpiece/handsfree volume

1. During a handsfree call, press or to select volume 1-5.

Answer a call in handsfree

When the phone rings:

1. Press

twice. The call comes through the handset loudspeaker.

If you want to switch the call to the earpiece, press .

Redial

You can redial up to 20 of the last numbers called.

If you have stored a name in the Phonebook to go with the number, the name will be displayed instead, see Phonebook, page 19.

Redial a number from the list

1. Press to enter the redial list. Scroll or until the number you want is displayed.

2. Press to dial the number.

Secrecy (Mute)

During a call, you can talk to someone nearby without your caller hearing you.

1. During the call, press Secrecy. Display shows Secrecy On. Your caller cannot hear you.

2. Press Off to return to your caller.

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Using the phone

Paging

You can use the button on the base to alert handset users that they are wanted or locate a missing handset.

1. Press

on the base. The handset(s) ring. Display shows Paging.

2. Press

to stop the handsets ringing or press any button on the handset.

Keypad lock

You can lock the keypad to prevent accidental dialling while carrying the handset around.

1. Press and hold

until the screen shows Keypad Locked and the (Padlock)

symbol appears.

2. Press Unlock then Ye s to use the keypad again.

Internal calls

If you have two or more handsets registered to your base, you can make internal calls. Two handsets can be holding an internal call while a third is making an external call.

Call another handset

1. Press then the handset number you want (1-5).

2. To end the call press

or replace the handset on the base.

3-way call

You can put an external caller on hold, talk to another handset user, then hold a call between all three.

1. During an external call, press and hold

your caller is put on hold. Enter

the handset number you want (1-5).

2. When the other handset answers, press and hold

until conference

appears on the display.

If the other handset does not answer, press again to speak to your

external caller.

3. To end the call press or replace the handset on the base.

Paging calls cannot be answered by a handset.

You cannot make any calls, including 000 calls while the keypad is locked.

Answer incoming calls by pressing

as normal.

The (Padlock) icon is displayed while the keypad is locked.

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Transfer a call

You can transfer an external call to another handset.

During the call:

1. Press

. Your caller is put on hold. Enter the handset number you want

(1-5).

2. When the other handset answers you can tell them they have a call, then press

. The external caller is transferred.

If the other handset does not answer or you decide not to transfer the call,

press

to talk to your caller again.

Caller on hold

You can put an external caller on hold, talk to another handset user, then resume your external call.

1. During a call, press your caller is put on hold. Enter the handset number you want.

2. Press to end the internal call and return to your external caller. The other handset presses Hang Up to end the call.

Using the phone

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Your Telstra 5600/5600a handset can store up to 150 names and numbers. Names can be up to 16 characters long and numbers up to 20 digits

If you subscribe to Telstra Calling Number Display* and want the names in your Phonebook displayed instead of the phone numbers, you must store the full telephone number including the area code.

Add entry

1. Press Names.

2. If the Phonebook is empty, Add Entry is highlighted.

Press OK.

3. If names have been stored, they are listed.

Press Options. Add Entry is highlighted. Press OK.

4. Use the keypad to enter the name, then press OK.

5. Use the keypad to enter the number, then press OK.

The screen shows the Names list.

6. Press and hold Back to return to standby.

Dial

1. Press Names.

2. Scroll

or to the name you want or use the keypad to enter the ﬁ rst letter of the name, e.g. press four times for names beginning with S.

3. Press

to dial.

Edit name and number

1. Press Names then scroll or to the name you want, then press Options. Scroll to Edit Entry and press OK.

2. Edit Entry screen is displayed. Press Clear to delete or use

or to

position the cursor. Use the keypad to change the name. Press OK.

3. Edit the number and press OK. Display returns to the list of names.

4. Press and hold Back to return to standby.

Writing tips

Entering names

Use the keypad letters to enter names, e.g. to store TOM:

1. Press

once

to enter T.

2. Press

three

times to enter O.

3. Press

once

to enter M.

If you make a mistake, press Clear to delete the last character or digit.

Press

to switch between upper and lower case letters.

The Padlock icon will be displayed when you have selected upper case.

* Monthly charge applies. Available most areas.

Phonebook

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View details

1. Press Names then scroll or to the name you want, the press Options.

2. Scroll

to Show Details and press OK.

3. Display shows the number.

4. Press and hold Back to return to standby.

Delete an entry

1. Press Names then scroll or to the name you want, then press Options.

2. Scroll

to Delete Entry and press OK.

3. Press Ye s to conﬁ rm or No to cancel.

4. Press and hold Back to return to standby.

Delete all Phonebook

1. Press Names then press Options.

2. Scroll to Delete all phonebook and press OK.

3. The display shows Delete all phonebook?. Press Ye s to conﬁ rm.

Select ringtone

You can choose a different ringer melody to play when you receive a call from a particular number in the Phonebook. For example, you may wish to assign a different ring tone to friends and family phone numbers.

1. Press Names. Scroll or to the entry you want then press Options.

2. Scroll to Ringtone then press OK.

3. Scroll or to the melody you want and press OK.

4. Press and hold Back to return to standby.

Phonebook

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Telstra customers can now use the 5600/5600a to send and receive text messages.*

To register for Telstra’s text messaging service

Registration is automatically done when you send or receive your ﬁ rst text message from your Telstra 5600/5600a telephone. When registration occurs, the system will send you a text message welcoming you to the service and conﬁ rming your registration.

Calling Line Identiﬁ cation and text messaging

In accordance with worldwide standards for text messaging, all messages including reply messages will display the telephone number of the sender.

If you have a Silent Line or have blocked Calling Line Identiﬁ cation and attempt to send a text message, your message will be rejected.

To enable a Silent Line or a blocked Calling Line Identiﬁ cation service to send text messages, customers can call into the Telstra SMS service centre on 0198 339 999 and use the prompts to turn off Silent Line or Calling Line Identiﬁ cation blocking for text messaging ONLY.

Using text messaging

With text message (SMS – Short Messaging Service) you can send and receive text messages up to 160 characters long. You can type in messages using the keypad as normal or you can use Fast-Text (Eatoni predictive text) which makes writing text messages quicker and easier.

Note

For information on how to use your Telstra text messaging service, call 0198 339 999 and follow the voice prompts.

* For most Telstra and Telstra reseller customers for messages between compatible services. Charges apply.

Text messaging (SMS)

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Fast-Text (Eatoni predictive texting)

Fast-Text saves time by predicting the letter you are going to use. It makes writing text messages easier, and normally reduces the number of button presses and automatically moving the cursor to the next space.

For example, to type the word ‘sirs’:

Standard method

Press four times for s

Press

three times for i

Press

three times for r

Press four times for s

Fast-text method

Press once for s

Press

once, then for i

Press

once, then for r

Press

once for s

When writing text messages, press and hold the

button to change between Standard and Fast-text, message or fastxt appears in the top centre of the display.

Using Fast-Text

When using FastText, you will need to look at the display when composing text message. If the letter you require is not displayed, press (#) to toggle to the required letter.

Press Clear to delete an incorrect digit.

Text messaging (SMS) T

)

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Text messaging (SMS)

Writing tips

Character map

Pressing the buttons for normal message writing will give you the following characters with each successive press of the button.

Button Character

(0) 0 @ &

(1) space . , : ; ! ? ¡ ¿ ’ ” 1

(2) A B C 2 Ä Å Æ Ç ?

(3) D E F 3 É %

(4) G H I 4 _

(5) J K L 5 -

(6) M N O 6 Ñ Ö (

(7) P Q R S 7 /

(8) T U V 8 Ü :

(9) W X Y Z 9 )

(*) *

£ $ ¥

(#) #

To switch between upper and lower case characters, press the

button.

In addition, the following characters appear in lower case only:

Button Character

(2) a b c 2 à ä å æ ?

(3) d e f è é %

(4) g h i 4 ì __

(5) j k l 5 -

(6) m n o 6 ¨n ò ö ø (

(7) p q r s 7 ß /

(8) t u v 8 ù ü :

(9) w x y z 9 )

Use

or to move the cursor. If you make a mistake or want to delete

text press Clear.

To read through your message if it is too long to ﬁ t on one screen, scroll or .

Deleting text

When writing, press Clear. When reading, press Options, select

Delete then OK.

Symbols

When writing a message, you can select a symbol from the options list.

Sending

When you are sending a text, the screen shows Sending Message then Message Sent.

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If sending to another ﬁ xed line customer remember to include the area code e.g. to send to a Melbourne number e.g. 70101234 you must enter 0370101234.

Using options

While writing press Options to access the following options:

Send To – press OK. Enter the number when prompted or press Search to open the Phonebook.

You can send a message to an individual entry.

Save – scroll

to Save then press OK to save the message for sending

later.

Insert Symbol – scroll to Insert Symbol then press OK to display the symbol chart. Scroll or to select, then OK to insert.

User Name – You can send from the default user name or select a particular user so that the receiver knows who has sent the text. To select a user scroll

to User Name then press OK. Scroll or to select the name, then OK to conﬁ rm, see page 29 for information on how to create multiple users.

To write and send a text message

1. Press Menu and then OK.

2. Select Write Messages and then press OK.

3. Key in your text message, referring to the character map if necessary. The

number of available characters remaining is shown in the top right hand corner of the display.

4. Press Options to conﬁ rm the text message. The display shows:

Send to

Save Insert Symbol

User Name

Use the or keys to select Send to, then press OK.

5. Enter the number you want using the keypad.

Press Search to display the Phonebook. Then use

or to display

the name/number you want.

6. Press Send to conﬁ rm.

The display shows Sending SMS followed by Message sent.

A copy of the message is kept in your outbox.

Text messaging (SMS)

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Outbox

Sent messages are stored in the Outbox.

You can read, send and delete messages in your Outbox.

If sending a message to another person, you can edit the message before sending it.

To send a text message from the Outbox

1. Press Menu and then OK.

2. Press

to select Outbox and then press OK.

3. Press to select the text message you want to send and press READ. The text message is displayed.

4. Press Options to conﬁ rm. The display shows:

Edit

Send to

Delete

User Name

Use the

or keys to select Send to, then press OK.

5. Enter the number you want using the keypad.

Press Search then scroll

or to the name/Number you want and

press Send.

The display shows Sending SMS followed by Message sent.

Select

Edit message – if you decide to change the text message.

Delete? – if you want to delete the text message.

Text messaging (SMS)

Page 26

Receiving and reading text messages

When you receive a message it is stored automatically in the Inbox.

The screen alerts you to a new message then displays the

Envelop new message icon along with the number of new messages in your Inbox. You can also set an audible alert, see page 28.

Delivery of text messages

The text messaging service will make repeated attempts to deliver a text message to you for a maximum of seven days if your line is busy or otherwise unavailable.

After seven days the text message will be deleted from the server.

Open Inbox

1. Press Read then scroll or to select the message you want to read

then press OK.

2. When reading your messages press Options to access the following

options:

Reply – press OK to send a reply.

Forward – scroll to Forward then press OK to forward the message to

another number. Enter the number when prompted or press Search to open the Phonebook. You can send a message to an individual entry.

Delete - scroll to Delete then press OK to delete the message.

3. Press Back to return to the Inbox screen and to standby.

When replying to or forwarding a message you have access to the same Options menu used for writing a text message.

When you open the SMS menu, new messages in the Inbox are marked with an *.

Text messaging (SMS)

•

Page 27

Open Inbox from standby screen

1. From the standby screen, press Menu and then SMS to open the SMS menu. Scroll to Inbox and press OK.

2. You can now scroll

or to the message you want and press Read

to open it. You can now open the options menu to reply, forward or delete.

Deleting

You can delete all messages from the Inbox or Outbox folder, or delete All Messages from all folders.

1. From the standby screen, press Menu then Ok to open the SMS menu. Scroll

to Delete Messages and press OK.

2. Scroll

or to select the folder you want or All Messages. Press OK.

The appropriate screen is displayed.

3. Press OK to conﬁ rm or Back to cancel.

4. Press and hold Back to return to standby.

SMS settings

The SMS settings menu lets you:

•

Select alternative service centres.

•

Set the terminal number.

•

Switch SMS Alert on or off.

•

Set different users so that each handset can have its own text mailbox.

SMS Service Centre numbers

To send and receive text messages you need the telephone number of your network’s SMS service centre.

The Telstra numbers are preset in your Telstra 5600/5600a.

If you accidentally delete the Send or Receive SMS Service Centre numbers you will need to re-enter them in order for your SMS Service to work.

The Send SMS Service number is: 01983391

The Receive SMS Service number is: 01983391

Text messaging (SMS)

Page 28

The default setting is Morse.

Text messaging (SMS)

To change the SMS Service Centre phone numbers

1. From the standby screen, press Menu then select Ok to open the SMS menu. Scroll to Settings and press OK.

2. Press OK to open Service Centres menu. Scroll

to the setting you want

and select OK.

Receive Centre – lets you set the number of the message receiving centre.

Send Centre – lets you set the number of the message sending service.

See above for the pre-set Service Centre numbers.

Set SMS text alert

Your handset can play a different melody, a morse beep or a discreet tone to announce a new text message.

The default setting is Morse.

1. From the standby screen, press Menu then select Ok to open the SMS menu. Scroll

to Settings and press OK.

2. Scroll to SMS Alert.

3. Press OK.

4. Scroll

to Set Alert and press OK.

Scroll or to select the type of alert you want – Morse, Discreet or

Polyphonic.

5. Press OK to conﬁ rm or Back to return to the previous menu.

6. Scroll or to set the alert On or Off and press OK to conﬁ rm the setting.

7. Press and hold Back to return to standby.

e to of si

m th c

o ar su re

Page 29

Sub-addressing for multiple users

Telstra’s ﬁ xed text messaging service provides the ability to sub-address text messages sent to ﬁ xed services. Your Telstra 5600/5600a can be set up with up to four individual users each with a PIN protected account to ensure privacy of messages received. Senders can direct a message to a particular user simply by adding an extra digit, corresponding to that users sub-address, to the telephone number. Messages that are sub-addressed to a particular user can be opened from any handset of your Telstra 5600/5600a by entering the PIN for that user. Messages that are not sub-addressed can be opened from any handset by any user.

Receiving sub-addressed text messages

The receiving text message (SMS) phone must be set for multiple users to receive sub-addressed text messages.

If a sub-addressed text message is sent to a text message (SMS) phone that does not have a particular sub-address set up then the text message (SMS) phone will not automatically answer the call and will not ring. If the call is answered by a person, an answering machine or Telstra MessageBank® or Telstra Home Messages 101® service, the Telstra server will then attempt to deliver the message as Talking Text.

Both the sender and receiver must be aware of the sub-addressing arrangements on a particular service. Messages that are sent without sub-addressing will be directed to the default terminal address of 0. For this reason we recommend that there should always be at least one text message (SMS) phone on each service with the default sub-address of 0.

Text messaging (SMS)

Page 30

Note:

Multiple users can only be set up on ﬁ xed line services. You cannot send a sub-addressed message to a mobile service.

Setting up sub-addresses for multiple users

1. From the standby screen, press Menu then select OK to open the SMS menu. Scroll to Settings and press OK. Scroll to Users and press OK.

2. If necessary, scroll

to Add User and press OK.

Enter the user name and press OK.

3. Enter a password between 1 and 5 digits and press OK.

Enter the password again to conﬁ rm and press OK. Your user screen is

displayed.

4. You will be assigned a terminal number 0-8. To see your terminal number scroll to Terminal Number and press OK.

5. Press Back to return to the previous menu.

Reading sub-addressed text messages

When you have a new text messages the envelope symbol is displayed.

1. Press SMS to open the inbox and view any new text messages. Text messages that have been sent to a sub-address will show the letter P in front of the sender’s name.

2. Press

to scroll to the text message you want to open and press READ

to select it.

3. Enter the password for that user and press OK to open the text message.

Sending sub-addressed text messages

To send a sub-addressed text message to another user, simply add an additional digit corresponding to their sub-address to the number you are sending to. Only a text message (SMS) phone set-up with that sub-address on the service will automatically answer the call and receive the text message.

Text messaging (SMS) T

Page 31

Text messaging (SMS)

Sending text message from a sub-addressed user

1. From the standby screen, press Menu then select SMS then OK.

2. When you have written your message, press Options and scroll

User Name.

3. If required, scroll to the user name you want and press OK.

Enter your pasword and press OK.

4. The options menu is displayed again. You can now scroll to the next option you want, e.g. Send To.

Delete sub-addressed user

1. From the standby screen, press SMS to open the SMS menu. Scroll to

Settings and press OK. Scroll to Users and press OK.

2. Scroll

to Delete User and press OK. Scroll or to select the

user you want and press OK.

3. Enter the system PIN (0000, unless you have changed it) and press OK to delete. The display returns to the previous menu.

Default settings for text messaging (SMS)

Password protected

If you have protected your text messages with a password you will have to enter the password each time you open your Inbox to read your messages

Keep track of your PIN

You can keep a record of the current system PIN in the space provided at the back of this guide.

If you enter a PIN incorrectly the screen returns to standby.

Receiving Service Centre Sending Service Centre Predictive text Set SMS alert melody Sub-address Password protection Default system PIN

01983391 01983391 Off Morse None set Off 0000

Page 32

IMPORTANT

* You need to subscribe to Telstra Calling Number Display in order to receive the number of your callers. Excludes blocked calls. Monthly charge applies. Available most areas. For more information, call 13 2200 for Residential or 13 2000 for Business services.

Caller information not available

For some incoming calls, the telephone number of the caller in not available and so cannot be displayed.

In this case your Telstra 5600/5600a provides you with some explanatory information.

Unavailable

The number is unavailable. May indicate that the call is from overseas or from a caller whose carrier does not participate in Calling Number Display.

Witheld

The caller has withheld (blocked) their number or the call is from a Silent Line or unlisted number.

Calling Number Display*

If you subscribe to Telstra Calling Number Display your handset displays the telephone number of the person who is calling you, as well as the time and date if their call, even when you are on a call.

If the caller’s number matches an entry stored in the Phonebook, the name will also be displayed.

Please store the full telephone numbers, including the area code, otherwise the name will not match the number stored in the Phonebook.

Calls lists

Your Telstra 5600/5600a lets you view details of your last calls.

Received calls – shows details of all recent callers. Missed calls – shows details of calls that were not answered, or ‘missed’. Dialled calls – list shows details of the last 20 calls made from your handset.

A combined total of 50 calls can be stored in the Received and Missed calls.

You can view and dial numbers in any of the Call lists and copy them into the Phonebook.

If a call is received when the Calls list is full, the oldest entry will be replaced with details of the new caller.

When you receive a new Missed Calls, the display will show the number of new entries in the Missed Calls list.

Telstra Network Services

Page 33

Telstra Network Services

To access Calls Lists via the menu

1. Press Menu then scroll to Calls Lists and press OK to open the Calls list screen.

2. The Received calls list is highlighted. Scroll

to highlight the Missed or

Dialled Calls list. Press OK.

3. If the name of the caller has been stored in the Phonebook it is displayed.

4. Press Options. You can now select:

Delete – to delete the entry.

Show Details – to view the number.

Save Number – to store the number in the Phonebook.

Press

to select the option you want then press OK.

Or press Back to return to the previous screen.

Missed calls

To access missed Calls List using the navigator button:

1. From the standby screen, press

. New calls are indicated with an *.

Press or to scroll through the list.

2. Press

to dial a number or Options to delete the entry, or add the number

to the Phonebook.

Redial

1. From the standby screen, press . The redial list is displayed. Press or to scroll through the list.

2. Press

to dial a number or Options then select:

Delete – to delete the number.

Show Details – if a name is displayed, this shows the number.

Save Number – to create an entry in the Phonebook.

Enter the name, press OK. The number is displayed.

Press OK to store the number.

An * next to a number in the Calls list indicates a new caller.

You can display, scroll through and dial numbers in the Calls lists and copy them into the Phonebook.

If a call is received when the Calls list is full, the oldest entry will be replaced with details of the new caller.

You can view, dial, delete and add entries to the Phonebook.

Page 34

Delete Calls lists

1. Press Menu then scroll to Calls Lists and press OK to open the Calls list screen.

2. Scroll

to Delete Calls Lists and press OK. Press or to select

the list you want to delete:

Received Calls

Missed Calls

Dialled Calls

All Calls

Press OK.

3. Press Ye s to delete or No to cancel.

Flashing Message Indicator#

The Telstra 5600/5600a are designed to provide visual indicator when a new message is left in your Telstra Home Messages 101® or MessageBank® service.

When a new message is left, two indicators will appear.

Base unit – the (Power/In use) light on the base unit will ﬂ ash rapidly (approx. 2 ﬂ ashes per second), and

Handset – a (Tape) icon and text bubble reading “You have a new message” will be displayed on the handset.

After you have listened to your message(s), the (Power/In use) light will return to a steady light and the (Tape) icon and text bubble will disappear.

Note

# To arrange connection of the Flashing Message Indicator service, call Telstra on 13 2200.

Telstra Network Services

•

Page 35

Telstra Homeline Features*

Your Telstra 5600/5600a includes access to a range of Telstra Homeline Features via the keypad or the menu.

Via the keypad

MessageBank ® and Telstra Home Messages 101®

MessageBank takes the message for you when you’re on the phone or can’t answer it, so you can call back when it suits you. Message retrieval is free from most Telstra ﬁ xed phones.# Telstra Home Messages 101 is free to turn on and use.^

To listen to your messages,

Press and hold the

button. The telephone will dial your message service.

Call Waiting

Call Waiting tells you if a new caller is trying to contact you when you are already on the phone. A discreet tone alerts you to the new caller, so you can answer your second incoming call by putting the ﬁ rst caller on hold.

1. Press and hold the

button.

Your ﬁ rst caller is put on hold and you can talk to your second caller.

2. To revet back to the original caller, press and hold the

button again.

Via the menu

To access your Telstra Homeline Features in the menu:

1. Press Menu the scroll to Calling Features and press OK to open the Calling Features screen.

2. Scroll

or to the calling feature you require and press OK.

Telstra Calling Features include:

• MessageBank • Feature Assistant

• Call Fwd Immed. On • Call Fwd Immed. Off

• Check CF Immediate • Turn on Call Wait

• Turn off Call Wait • Check Call Wait

• Call Fwd No Ans. On • Call Fwd No Ans. Off

• Check CF No Ans. • Call Fwd Busy on

• Call Fwd Busy off • Check Call Fwd Busy

Note

*Available on most ﬁ xed phones.

#Monthly charge and call charges apply.

^Available to most Telstra home phone access customers.

The second caller’s number (and name if stored in the Phonebook) will appear on the handset display if you subscribe to your Telstra Calling Number Display.

*Excludes blocked calls. Monthly charge applies. Available most areas.

Telstra Network Services

Page 36

Handset settings

The handset menu lets you set a number of preferences for each handset.

Handset ringtone

You can choose from 5 melodies. You can set different melodies for internal and external calls.

1. Press Menu, scroll

to Handset and press OK.

2. Ringtone is highlighted. Press OK. Press or to switch between Internal or External and press OK.

3. Scroll

or to the melody you want. A sample is played. Press OK

to conﬁ rm.

4. Press and hold Back to return to standby.

Ringer volume

There are ﬁ ve handset ringer volume levels and off. If you select off, calls will still ring at the base and your handset screen will indicate incoming calls.

1. Press Menu then scroll to Handset and press OK.

2. Scroll to Ring Volume and press OK.

3. The current setting is displayed. Press

to increase or to decrease

the volume. Press OK to conﬁ rm.

4. Press and hold Back to return to standby.

Handset name

You can change the name displayed on your handset’s screen, e.g. to Peter, Kitchen etc. The name can be up to 8 characters long. The handset number is not altered.

1. Press Menu then scroll to Handset and press OK.

2. Scroll

to Handset Name, then press OK.

3. Enter the handset name you want. If you make a mistake press Clear. Press OK to conﬁ rm.

4. Press and hold Back to return to standby.

The default ringtone for external calls is Melody 5.

The default ringtone for internal calls is Melody 1.

If you select Ringer off, the (music note with cross through it) icon is shown on the display.

W ju

Page 37

Language

Choose the display language – English, Français, Deutsch, Italiano, Español, Nederlands or Portuguès.

1. Press Menu then scroll

to Handset and press OK.

2. Press

to highlight Language and press OK. Press or to highlight the language you want and press OK to select or Back to return to the previous menu.

3. Press and hold Back to return to standby.

Menu colour

You can select Blue, Green or Pink as the display menu colour.

1. Press Menu then scroll to Handset and press OK.

2. Scroll

to Menu Colour, then press OK.

3. Scroll or to highlight the colour you want and press Save.

4. Press and hold Back to return to standby.

Auto talk

When the handset is on the base and the phone rings, you can answer a call just by picking the handset up from the base, without having to press the button. You can also end a call by placing the handset back on the base.

By switching Auto Talk off you have to press the

button to answer a call

and replace the handset back on the base to end the call.

1. Press Menu then scroll

to Handset and press OK.

2. Scroll to Auto Talk, then press OK.

The current setting is highlighted.

3. Scroll

or to switch between On and Off.

Press OK to conﬁ rm your selection.

4. Press and hold Back to return to standby.

Handset settings

Page 38

Handset default settings

Handset settings

Handset ringer volume Handset name Earpiece volume External ring melody Internal ring melody Display colours Auto talk

5 EDGE 3 5 1 Blue On

Page 39

Ringtone

Choose from 5 standard ringer melodies.

1. Press Menu then scroll

to Base Settings and press OK.

2. Press OK select Base Ringtone. Scroll

or to select the ringtone you

want. As you highlight each option, you hear a quick sample.

3. Press OK to set the ringtone.

Ringer volume

There are ﬁ ve ringer volume levels and Off.

1. Press Menu then scroll to Base Settings and press OK. Press to highlight Base Volume then press OK.

2. Scroll to increase volume or to decrease volume then OK to conﬁ rm.

Handset priority

Normally, if you have more than one handset registered to your base, they all ring at the same time. However, you can set one of them to ring before the others, so that calls can always be answered at one handset ﬁ rst.

1. Press Menu then scroll to Base Settings and press OK. Press to highlight Handset Priority then press OK.

Display highlights All Handsets. Press OK to select All Handsets to make all

handsets ring together.

2. Scroll

to Select Handset and press OK. Scroll or to the

handset you want to ring ﬁ rst. Press OK.

3. Scroll

or to select the number of rings at the handset before the

other handsets start ringing. Press OK to conﬁ rm.

The default base ringtone is Melody 5

The default base ringer volume is 3.

Base settings

Page 40

System PIN

The System PIN is used for registering and deregistering handsets and some other optional settings. The default System PIN is 0000.

1. Press Menu then scroll

to Base Settings and press OK. Press to

highlight System PIN then press OK.

Keep track of your PIN

If you change the System PIN, keep a record of new number by writing in the space provided on page 56. You need your System PIN for registering handsets and for some other optional settings.

2. Enter the current PIN (Original setting 0000) and press OK.

3. Enter the new PIN, press OK. Conﬁ rm New PIN is displayed.

Enter your new PIN again.

4. Press OK to conﬁ rm.

Default base settings

Recall mode

See ‘Connecting a PABX’ for dialling mode and recall settings on page 56.

In the menu, Recall 1 and Recall 2 are available for PABX settings

If you enter the PIN incorrectly the screen shows Incorrect Pin.

Protecting your settings

When entering a PIN the digits are shown as asterisks.

Recall 1 is 100ms (standard for the network and most PABX’s.)

Recall 2 is 600ms (may be required for some PABX’s.)

Base settings

Base ringtone Base ringer volume System PIN Handset priority

Standard melody 5 5 0000 All handsets

Page 41

Use your phone as an alarm clock

Set the date and time and use your Telstra 5600/5600a to give you a reminder alarm.

You can have a different alarm setting for each handset registered to your base. The alarm rings only at the handset, not at the base or any other handset.

Set alarm

1. Press Menu then scroll to Time Settings and press OK. Press OK to select Alarm.

2. Press OK to select On/Off. Scroll or to highlight the option you want:

On Once – alarm goes off just once.

On Daily – alarm goes off same time each day.

Off – alarm off.

Press OK to conﬁ rm.

3. If you are setting an alarm, the screen shows Time. Enter the time you want the alarm to go off,

e.g. for 7.30am, then press OK to conﬁ rm.

Alarm tone

From a choice of 4, you can set which ringtone is played for your alarm.

1. Press Menu then scroll to Time Settings and press OK. Press OK to select Alarm.

2. Press to highlight Set Alarm Tone, and press OK.

3. Scroll or to select the Alarm Tone you want then press OK to conﬁ rm.

Switch alarm off

1. When the alarm sounds, press any button on the handset to switch if off.

IMPORTANT

If you have subscribed to Telstra Calling Number Display, the date and time will be set automatically when you receive your ﬁ rst call and you will not need to set the date and time manually, although this is an option.

5600a only

The answering machine Time/Day setting must be entered seperately.

*Excludes blocked calls. Monthly charge applies. Available most areas.

When the alarm is switched on, the standby screen shows the (Bell) icon

Time settings

Page 42

Set date and time

1. Press Menu then scroll to Time Settings and press OK. Press to highlight Set Date & Time then press OK.

2. Enter the date, e.g.

for 22nd February. Press OK to

conﬁ rm.

3. Enter the time, e.g.

for 2.30pm then press OK to

conﬁ rm.

Time settings

C-

9 (

ﬂ

- A

A (

E (

ﬂ

F (

ﬂ

P (

ﬂ

P-

R (

ﬂ

t o

Page 43

Your Telstra 5600a can digitally record up to 13 minutes of messages, with each message lasting a maximum of 3 minutes. As well as recording incomings messages, you can record memos for other users. The 5600a uses voice prompts to guide you simply through its operation. You can operate your answering machine from the base unit or remotely, from any tone dialling telephone, see page 47.

Your 5600a answering machine comes with two pre-recorded outgoing messages: ‘Answer and Record’ or ‘Answer Only. However, you can record your own if you wish.

You will need to set the day and time (if you have not already done so) so that you will know when each message was received, see page 8.

Message display on the base unit

The table below provides an explanation of what is shown on the base unit display.

Your answering machine is designed to answer calls after 13 rings when it is switched off. This is to enable you to operate the remote access functions of your answering machine in the event your answering machine is switched off.

Ready to record

The answering machine is pre-set to ON, so it’s ready to record messages as soon as the base is plugged in.

(Remember to charge the handset for at least 16 hours ﬁ rst).

Setting up your answering machine (Telstra 5600a only)

Display

(Blank) C-0 (ﬂ ashing) 0-9

9 (ﬂ ashing)

- Alternating with 0-9

A (ﬂ ashing)

E (ﬂ ashing) F (ﬂ ashing) P (ﬂ ashing) P-1: Alternating between P & 1

P-2: Alternating between P & 2

R (ﬂ ashing)

t or 2 to 9

8-0

Deﬁ nition

Power off. Day/Time needs to be set. Answer-on mode, 0-9 messages.

10-59 messages. Indicating more than 9 messages. Power on, but set to answer off mode

Remote access in progress.

Error. Memory full. Message paused. When selecting or playing Answer & Record outgoing message. When selecting or playing Answer Only outgoing message. Message recording (memo, outgoing message or incoming message). Setting or reading answer delay

Counting down

Page 44

Switching the answering machine on/off

1. Press . The machine announces, “Answer on” or “Answer off”. When ON, the message display shows 0-9. When OFF, the message display shows 0-9 alternating with ‘-‘.

Outgoing messages

The outgoing message (OGM) is the greeting a caller hears when the answering machine picks up their call.

Your Telstra 5600a gives you a choice of two pre-recorded outgoing messages, one for Answer and Record and one for Answer Only.

Answer and Record

Callers hear the announcement and are able to leave a message for you.

The pre-recorded message is “Hello, your call cannot be taken at the moment, so

please leave your message after the tone.”

Answer only

Callers hear an announcement but cannot leave a message. The pre-recorded message is “Hello, your call cannot be taken at the moment, and you cannot

leave a message, so please call later.”

Select and play outgoing message

1. Press and hold . You will hear “Please select outgoing message.”

2. For Answer and Record, press or for Answer Only press . The selected message is played.

Record your own outgoing message(s)

1. Press and hold . You will hear “Please select outgoing message.”

2. Press and keep holding to select Answer and Record or press and keep holding

for Answer Only, until you hear “Please speak after the tone. To

end recording release the button.”

3. After the beep, record your message. Release the button to end recording. Your new outgoing message is played back.

Personalise your OGM

To record your own outgoing message, see ‘Record your own outgoing message’, on this page.

The answering machine is pre-set to Answer and Record mode.

Your own outgoing message can be up to 3 minutes long.

You can only delete your own-recorded outgoing message.

Setting up your answering machine

W s

ﬂ

Page 45

Delete your outgoing message(s)

1. Press and hold . You will hear “Please select outgoing message.”

2. Press

to select Answer and Record or press for Answer Only. The

selected message is played.

3. Press

. The machine will revert to and play the pre-recorded version of

the outgoing message you deleted

Answer delay

Answer delay is the number of times your Telstra 5600a rings before the answering machine picks up the call and starts playing the outgoing message.

You can choose between 2–9 rings, or Time Saver.

The default setting is answer after 6 rings.

Adjust answer delay

1. Press . The machine announces, “Calls will be answered after (no. of rings)” or “Answer Delay, Time Saver.”

2. Press and hold . The machine announces the settings in turn. Release the button when you hear the answer delay you want. The new setting is announced.

Listening to your messages

Message indicator

When a new message(s) has been received, the display on the base unit will show numbers 1 to 9, which represents the number of new messages. If 9 is ﬂ ashing, this means there are 10 or more messages (up to 59 messages)

Play all messages

Press . The number of messages is announced with the oldest message is played ﬁ rst.

What is Time Saver?

Time Saver can save you the cost of a call when you want to ring in to ﬁ nd out if you have new messages.(See ‘Remote access’, page 47).

If you have new messages, your answering machine answers after 2 rings. If you do not have new messages, it answers after 6 rings.

This gives you a chance to hang up before the line is connected.

Setting up your answering machine

Page 46

Play new messages only

Press and hold until you hear “You have ‘n’ new messages.” Your new messages will be played.

During playback:

Pause/resume playback.

Once repeats the current message, twice plays the

previous message.

Once plays the next message, twice plays the message after that.

Deletes the current message and you hear “Message deleted”.

Stops playback, machine goes back to Answer On.

At the end of playback:

The machine announces “End of messages. To delete all messages, press delete”. The machine gives you 8 seconds during which you can press:

to delete all messages;

to cancel message deletion. This will also restore any messages you have

selected individually for deleting. Any messages not deleted are saved.

Record a memo

You can record a message at the base, which can be listened to and deleted just like any received message.

1. Press and hold

until you hear “Please speak after the tone.”

2. Release

to end recording.

Memory full

When the recording memory has been used up no more messages can be taken. The machine will switch to Answer Only mode and play the message

“Hello your call cannot be taken at the moment and you cannot leave a message,

so please call later.”

You must delete existing messages before new ones can be taken.

Cancel operation

Press

to end any operation at any time.

Loudspeaker volume

You can adjust the base loudspeaker volume at any time. In standby, you hear a beep, which gets louder or softer.

Use the Vol + and Vol

- buttons.

Setting up your answering machine

W w

W lis

Page 47

”.

When the answering machine memory is full the ’F’ symbol appears in the message display.

Loudspeaker volume

Use the

and

buttons.

Memory full during a call

When there is approximately 30 seconds of recording memory left, the caller will hear “Please complete your call within 30 seconds.”

If the memory runs out or the maximum message length of 3 minutes is reached while a caller is leaving a message, they will hear “Thank you for calling” before the call is ended.

Call screening

When the answering machine is switched on, you can use the loudspeaker to listen to callers leaving their messages.

1. Press

to interrupt and speak to the caller.

Any message they have already recorded will be kept

Power failure

If the mains power is lost, your answering machine will keep the following personalised settings when it is switched on.

After a power failure the following settings will revert to that shown below.

Outgoing message As last set by you

Answer Delay As last set by you

On/Off As last set by you

Message Indicator On, if any messages have been recorded

Messages Saved

Volume Level 5

PIN As last set by you

Day/time 12:01 PM Saturday

Remote access

You can operate your answering machine from most tone-dialling phone by calling your Telstra 5600a and entering a 3-digit security PIN.

Using a PIN code prevents other people from accessing your machine without permission.

Setting up your answering machine

Page 48

Switch on your answering machine from another phone

If you forget to switch on your answering machine, you can do it from another phone.

1. Dial your phone number and let it ring. After 13 rings, your answering machine will switch on.

Change the security PIN

Your 3-digit PIN lets you access your answering machine from another phone. It should be changed from the original setting of 000.

1. Press . The current PIN is announced.

2. Press and hold

. The machine announces “Security code setting” and then

“First digit.”

3. Press

or to change the ﬁ rst digit, then press to conﬁ rm. You then

hear “Second digit.”

Repeat this step to set and conﬁ rm the second and third digits.

4. Press

to conﬁ rm. Your machine announces “Your security code is…”.

IMPORTANT

You should change the security PIN from the original setting of 000.

See ‘Change the security PIN’, on this page.

If you make a mistake when entering your PIN you will hear “Incorrect security code, please enter your security code.” and enter the correct PIN.

If you make a mistake again, you will hear “Thank you for calling.” and the machine will hang up.

If you leave the machine on pause for over I minute it will announce “Thank you for calling.” and hang up.

Setting up your answering machine

Page 49

Operating your answering machine from another phone

1. Dial your number. When you hear the outgoing message, press

2. The machine announces, “Please enter your security code”, use the phone’s keypad to enter your 3-digit PIN. The machine announces “You have ‘n’ new messages” and they are played.

3. Using the phone’s keypad you can replay, pause, skip or delete messages and adjust settings.

To hear the menu of options.

To play/pause your messages.

To play new messages only.

Once to repeat the current message;

twice to skip back to previous messages.

To delete the current message. To delete all messages, press when prompted at the end of playback.

Twice to skip to the message after.

To switch the answering machine off.

To play the outgoing message menu, see ‘Outgoing message menu’ below.

To set a new security PIN. Follow the voice prompts.

To set the day and time. Follow the voice prompts when you are asked to “Enter the Day and Time after the tone”. Enter the day: 1= Sunday to 7 = Saturday. Enter hours then minutes using the 24-hour clock, e.g. 1340 for 1:40pm. Once to skip to the next message.

4. Hang up the phone to end remote access.

Setting up your answering machine

Page 50

Outgoing message menu

You can record an outgoing message (OGM) and set the message type from another telephone.

1. During message playback, press

. The machine announces “Outgoing

message menu:” which is:

To play OGM.

To record Answer and Record OGM.

To record Answer Only OGM.

To select Answer and Record OGM.

To select Answer Only OGM.

To hear OGM menu again.

To hear main menu again.

2. When you have selected the option you want, follow the simple voice prompts.

Setting up your answering machine

Page 51

Up to ﬁ ve handsets can be registered and operated from the Telstra 5600/5600a. You can make internal calls between two handsets, while using a third handset to make an external call.

Each handset can be registered on up to four bases.

If you buy new handsets to use with your Telstra 5600/5600a they will have to be registered to the base before you can use them.

At the base:

1. Press and hold until you hear the base beep.

On the handset:

2. Press Menu, then scroll to Registration and press OK.

3. Register Handset is highlighted. Press OK.

4. If you have more than one base, scroll

or to select the base.

Press OK.

5. Enter the base’s SYSTEM PIN (original setting 0000).

Press OK.

The handset screen will show the base ID number. Press OK to conﬁ rm.

The handset screen then shows Handset Registered. The handset reverts to standby and is given the ﬁ rst available handset number. You can now use the handset.

A handset registered with one base can then be registered with up to three more bases, e.g. at work, at home, at a relative’s home.

1. Press Menu then scroll

to Registration and press OK.

2. Register Handset is highlighted. Press OK.

3. Scroll

or to select the base. Press OK.

4. Enter the selected base’s SYSTEM PIN (original setting 0000). Press OK.

5. At the base: press and hold until you hear the base beep. The handset screen shows the base ID number, press OK. The handset reverts to standby and is given the ﬁ rst available handset number. It is now registered to the new base and ready for use.

You can create Phonebook entries and adjust some handset settings such as ringer melody and volume on an unregistered handset or out of range handset.

IMPORTANT

Before registration, make sure the handset batteries are fully charged and that you are close to the base.

All the bases that a handset can be linked to are indicated by an *.

Additional handsets and bases

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Select base

You can switch your Telstra 5600 handset between bases.

You can also set it to automatically select the base with the strongest signal. The handset must ﬁ rst be registered with each base individually.

1. Press Menu then scroll

to Registration and press OK.

2. Scroll

to Select Base then press OK. The current base being used is

highlighted.

3. Scroll

or to select the base you want or Automatic to connect to

the base with the strongest signal. Press OK.

De-register a handset

Use one handset to de-register another handset from the same base.

1. Press Menu then scroll

to Registration and press OK.

2. Scroll to De-Register. Press OK.

3. Enter the system PIN (original setting 0000) then press OK. The screen lists all handsets registered to the base.

4. Scroll

or to select the handset you want to deregister and press

OK.

5. Press Ye s to conﬁ rm or Back to return to the previous screen listing the handsets.

Additional handsets and bases

Page 53

Replacing the handset batteries

After a time, you may ﬁ nd that the handset batteries are running out of charge more quickly. This is a standard sign of wear and the batteries will need replacing.

For spare 2 x AAA rechargeable NiMH batteries, please contact your nearest electrical retailer or TecHelp on 1300 369 193.

Remove the battery compartment cover and remove existing batteries. Insert new batteries and replace the compartment cover.

NOTE: Telstra accepts no responsibility for damage caused to your Telstra 5600/5600a handset by using any other type of batteries.

Help

Problems

No display

No dial tone

You cannot link up with the base

No ring on the handset

Buzzing noise on my radio, TV, computer or hearing aid

The charging does not appear to be working

Cannot adjust an option in the base

Possible cause

The batteries may be dead. Recharge or replace the batteries. Is the handset switched off? To switch the handset on, see page 15. Check that the telephone line cord is plugged into the phone socket. Check that the base is connected to the mains power and switched on. Is the display ﬂ ashing ( ) ? Check that the base is connected to the mains power and switched on. Are you are out of range? Move the handset closer to the base. Are the batteries low or ﬂ at? If so, charge the batteries or replace them if necessary. If using more than one base, check that you are connected to the correct base, see page 51. Check that the ringer volume is switched on, see page 36. Check that the base is plugged into the phone socket and that it is also connected to the mains power and switched on. Sometimes, your Telstra 5600/5600a and other DECT compatible handsets can interfere with other electrical equipment if placed too close. Try moving it at least one metre away from such appliances Check that the base is plugged into the mains socket and switched on. Check that you are using the correct power adaptor plug. Check that the handset has slotted correctly into the base. Check that the handset batteries have been correctly ﬁ tted. Someone else might be making changes using another handset. Try again when the other handset user has ﬁ nished

Page 54

Problem

Text messages cannot be sent and screen displays Unable To Send

Cannot receive text

Answering Machine

Answering machine does not record any messages or announcements.

Answering machine messages do not have the correct day and time added.

Possible cause

The base station power supply or telephone line cord might not be properly connected. Check that the base station power supply is plugged into the mains socket and switched on and that the telephone is plugged into the telephone wall socket. There might be a fault on the line. Check your telephone line is working properly. You might have deleted the server number in error. Refer to page 27 for instructions on how to enter the number. Your SMS memory might be full. Delete unwanted text messages, see page 27 You may have a Silent Line or blocked Calling Line Identiﬁ cation. Call the Telstra SMS Service Centre on 0198 339 999 and use the prompts to turn off Silent Line or Calling Line Identiﬁ cation blocking for text messaging ONLY. See page 21. Check Service Centre number is correct. You might have more than one SMS product connected to the line. Remove other products or change the terminal number from ‘0’.

The memory may be full. Play and delete old messages, see page 46.

Set the correct day and time, see page 8.

Help

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Page 55

LY.

Important

This equipment is not designed for making emergency telephone call when the power fails. Alternative arrangements should be made for access to emergency services.

This product is intended for connection to analogue public switched telephone networks and private PABX’s in Australia.

Safety

General

Only use the power supply included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone.

Use only the approved rechargeable batteries supplied. Spare rechargeable batteries are available from your nearest electrical retailer or from TecHelp 1300 369 193.

Do not open the handset (except to replace the handset batteries) or the base. This could expose you to high voltages or other risks. Contact the TecHelp for all repairs.

Radio signal transmitted between the handset and base may cause interference to hearing aids.

It is recommended that advice from a qualiﬁ ed expert be sought before using this product in the vicinity of emergency/intensive care medical equipment.

Your product may interfere with other electrical equipment, e.g. TV and radio sets, clock/alarms and computers if placed too close. It is recommended that you place your product at least one metre away from

such appliances to minimise any risk of interference.

Never dispose of batteries in a ﬁ re. There is a serious risk of explosion and/or the release of highly toxic chemicals.

Cleaning

Simply clean the handset and base with a damp (not wet) cloth, or an anti-static wipe.

Never use household polish, as this will damage the product. Never use a dry cloth as this may cause a static shock.

Environmental

Do not expose to direct sunlight.

The produce may heat up when the batteries are being recharged or during prolonged periods of use. This is normal. However, we recommend that to avoid damage you do not place the product on antique/veneered wood.

Do not stand your product on carpets or other surfaces, which generate ﬁ bres, or place it in locations preventing the free ﬂ ow of air over its surface.

Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as bathrooms.

Do not expose your product to ﬁ re, explosive or other hazardous conditions.

There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord from the base for the duration of the storm.

General information

Page 56

Technical information

How many telephones can you have?

All items of telephone equipment have a Ringer Equivalence Number (REN), which is used

to calculate the number of items which may be connected to any other telephone line.

Your Telstra 5600/5600a has a REN of 0.1. A total REN of 3 is allowed. If the total REN of 3 is exceeded, the telephone may not ring.

With different telephone types there is no guarantee of ringing, even when the REN is less than 3.

Only use the approved power adaptor and charger.

Only use approved AAA NiMH rechargeable batteries.

Connecting to a PABX

This product is intended for use within Australia for connection to public telephone network and compatible PABX’s, which support tone dialling and timed break recall. If in doubt please consult your service provider.

Access code and entering a pause

If you are connecting your Telstra 5600/5600a to a PABX you may need to preﬁ x stored numbers with an access code (e.g. 9) in order to get an outside line. So that the switchboard has time to pick up an outside line, you may also need to add a Pause after the access code.

PABX access code

1. Press Menu then scroll to Handset and press OK.

2. Scroll

to PABX access code and press OK.

3. Set Code. Press OK.

4. Enter your PABX access code and press OK.

5. Scroll

to ON and press OK.

6. Press and hold Back to return to standby.

Entering a pause

A pause is entered when storing a number in the Phonebook or PABX access code by pressing and holding the button until the display shows P.

Recall

The button is used when connected to certain PABX’s and with some Telstra network features, or equivalent services available via your Network Provider.

Telstra accessories and replacement items

For a full range of accessories and replacement items for Telstra products please call TecHelp on 1300 369 193.

Enter your Telstra 5600/5600a system PIN here:

........................................................................

General information

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Page 57

For your records

Date of purchase:

........................................................................

Place of purchase:

........................................................................

Serial number:

........................................................................

For guarantee purposes proof of purchase is required so please keep your receipt.

IMPORTANT

Please retain this booklet with your sales receipt as proof of the date of purchase

Customer Service If you require assistance in operating this product

please call the TecHelp Information Line – 1300 369 193 – or contact us by e-mail at:

tcpsupport@ingrammicro.com If you are trying to access a Telstra network service

and require assistance speciﬁ cally related to the network service or would like to subscribe to the service, call Telstra on 132200 for Residential or 132000 for Business services.

Product Warranty Subject to the conditions below, Telstra guarantees

this product against any defect in materials or workmanship under conditions of normal use for 13 months from date of purchase.

The beneﬁ ts conferred by this warranty are in addition to other warranties and remedies that are implied under the Trade Practices Act and similar State and Territory laws (Statutory Rights).

Subject to your Statutory Rights, the goods will not be eligible for service under this warranty if:

A. Proof of purchase cannot be provided; B. The defect was caused by an accident, misuse,

abuse, improper installation or operation, vermin infestation, lack of reasonable care, unauthorised

modiﬁ cation, loss of parts, tampering or attempted repair by a person not authorised by Telstra; or

C. The product has been damaged by lightning or a mains power surge.

To obtain service during the terms of this warranty call the TecHelp Information Line on – 1300 369 193 – or contact us by e-mail at: tcpsupport@ingrammicro.com

If it is necessary to have the product serviced, the Customer Service Representative will inform you of the product return process.

Please ensure that: A. You provide proof of purchase; B. Your product is suitably packaged; and C. You have included all components from the

original purchase. Subject to your Statutory Rights: A. Any claim under this warranty is limited to the

cost of repair or replacement of the product; and B. If the goods are found to be in sound working

order by the authorised service centre, you may be charged a fee for service and for any other direct costs associated with having the product delivered for service.

purposes and subject to conditions prescribed under the Copyright

Act, no part of it may in any form or by any means (electronic, mechanical, photocopying, microcopying, scanning, recording or otherwise) be reproduced, stored in a retrieval system or transmitted without prior permission from Telstra Corporation

Limited ABN 33 051 775 556. ™ Trade Mark of Telstra Corporation Limited ® Registered Trade Mark of Telstra Corporation Limited

Product warranty & Customer service

Page 58

www.telstra.com