Telstra 5200 User Manual

www.telstra.com

© COPYRIGHT 2005 Telstra Corporation Limited
This work is copyright. All rights reserved. Other than for purposes and subject to conditions prescribed under
the Copyright Act, no part of it may in any form or by any means (electronic, mechanical, photo copying,
microcopying, scanning, recording or otherwise) be reproduced, stored in a retrieval system or transmitted
without prior permission from Telstra Corporation Limited ABN 33 051 775 556.
™ Trade Mark of Telstra Corporation Limited
® Registered Trade Mark of Telstra Corporation Limited

Telstra 5200/5200a

Digital DECT Cordless Telephone /
Digital DECT Cordless Telephone with Digital Answering Machine

If you have any
problems with your
phone, refer to the Help
section of this User
Guide or call TecHelp on
1300 369 193.

5200-5200a.indd, Spread 1 of 26 - Pages (52, 1) 20/9/05 12:31 PM

1

Introduction

to your Telstra 5200/5200a
Digital DECT Cordless Telephone /

Digital DECT Cordless Telephone with
Digital Answering Machine

● Send and receive text messages^

● 50 Name and number phonebook

● Use Calling Number Display* to see the number of the person calling and keep track

of unanswered calls

● Last number redial to display and redial the last 20 numbers called from your

handset

● Use up to 5 handsets with the base without the need for additional wiring, or using

the same phone line

^ For most Telstra and Telstra reseller customers for messages between compatible services. Charges apply.
* Monthly charges apply. Service available in most areas. Not available for blocked calls.

As a Digitally Enhanced Cordless Telecommunications
(DECT) product, your Telstra 5200/5200a provides: -

● Digital clarity

● Digital range

● Digital security

IMPORTANT

Please retain this booklet with your sales receipt as proof of the date of purchase

Customer Service

If you require assistance in operating this product please call the TecHelp Information Line
– 1300 369 193 – or contact us by e-mail at: [e-mail]

If you are trying to access a Telstra Network Service and require assistance specifically
related to the network service or would like to subscribe to the service, contact Telstra on
132200 for residential or 132000 for business.

Product Warranty

Subject to the conditions below, Telstra guarantees this product against any defect in
materials or workmanship under conditions of normal use for 13 months from date of
purchase.

The benefits conferred by this warranty are in addition to other warranties and remedies
that are implied under the Trade Practices Act and similar State and Territory laws
(Statutory Rights).

Subject to your Statutory Rights, the goods will not be eligible for service under this
warranty if:
A. Proof of purchase cannot be provided;
B. The defect was caused by an accident, misuse, abuse, improper installation or operation,

vermin infestation, lack of reasonable care, unauthorised modification, loss of parts,
tampering or attempted repair by a person not authorised by Telstra; or

C. The product has been damaged by lightning or a mains power surge.

To obtain service during the terms of this warranty call the TecHelp Information Line
on – 1300 369 193 – or contact us by e-mail at: [e-mail]

If it is necessary to have the product serviced, the Customer Service Representative will
inform you of the product return process.
Please ensure that:
A. You provide proof of purchase;
B. Your product is suitably packaged; and
C. You have included all components from the original purchase.

Subject to your Statutory Rights:
A. Any claim under this warranty is limited to the cost of repair or replacement of the

product; and

B. If the goods are found to be in sound working order by the authorised service centre, you

may be charged a fee for service and for any other direct costs associated with having the
product delivered for service.

Product warranty & Customer service

50

5200-5200a.indd, Spread 2 of 26 - Pages (2, 51) 20/9/05 12:31 PM

Access code and entering a pause

If you are connecting your Telstra 5200/5200a to a PABX you may need to
enter an access code (e.g. 9) to get an outside line. So that the PABX has
time to pick up an outside line before the rest of the number is dialled, you
may need to add a pause in the dialling sequence.
For example:

9 - PABX code for an outside line
p – Pause inserted in dialing sequence
9PXXX XXXX - Rest of phone number

Recall

The RECALL button is used when connected to certain PABX’s and with
some Telstra phone features.

Setting the FLASH time

1. Press the button and scroll to SETUP.

2. Press the button to confirm.

3. Scroll to RECALL and press the button to confirm.

4. Using the and buttons select the flash time

RECALL 1 (100MS) or RECALL 2 (600ms).

5. Press the button to confirm.

PIN number

If you change the System PIN, keep a record of the new number by writing
in the space provided on this page.

■ ■ ■ ■■■■■

PIN NUMBER

Note.

When storing a

number in the

phonebook, at the

point you want to

insert a pause, press

and hold

down until P is

displayed.

General information

49

2

IMPORTANT

This equipment is not designed
for making emergency
telephone calls when the power
fails. Alternative arrangements
should be made for access to
emergency services.

This User Guide provides you
with all the information you
need to get the most from your
phone.

Before you make your first
call you will need to set up
your phone. Follow the simple
instructions in ‘Getting Started’,
on the next few pages.

Need help?

If you have any problems
setting up or using your Telstra
5200/5200a please contact the
TecHelp line on 1300 369 193.

Alternatively, you may find the
answer in ‘Help’ at the back of
this guide.

Got everything?

Telstra 5200 SMS

● Telstra 5200 handset

● Telstra 5200 base unit

● 2 x AAA NiMH rechargeable batteries

● AC power adaptor

● Telephone line cord

● Telephone adaptor plug

Telstra 5200a SMS

● Telstra 5200a handset

● Telstra 5200a base unit

● 2 x AAA NiMH rechargeable batteries

● AC power adaptor

● Telephone line cord

● Telephone adaptor plug

If you have purchased a Telstra
5200/5200a with multiple handsets
you will have received additional
components which are shown in the
extension user guide.

5200-5200a.indd, Spread 3 of 26 - Pages (50, 3) 20/9/05 12:31 PM

In this guide

3

Introduction 1

In this guide 3

Getting started 5

Location 5
Setting up 5

Getting to know your
Telstra 5200/5200a 7

Handset buttons 7
Handset display icons 8
Navigating the menus 9
Menu map 10
Base 11
Answeing machine 12

Using the phone 13

Switch handset on/off 13
Make a call 13
Preparatory dialling 13
End a call 13
Receiving calls 13
Earpiece volume 13
Redial a number from the
Dialled Calls list 13
Redial a number from the
Calls list 14
Storing numbers from the
Callers list 14
Deleting individual telephone
numbers from the Callers list 14
Deleting the entire Calls list 15
Secrecy (Mute) 15
Keypad lock 15
Paging 15
Handsfree 15
Phonebook 16
Add a new Phonebook entry 16
Dial a number from the
Phonebook 16
Edit an entry 16
View Phonebook 17
Delete an entry 17
Paging handsets 17
To page a handset from the base 17

Handset ringtone 18
Base station ringtone 18
Handset ring volume 18
Base station ring volume 19
To switch the keypad & warning
beeps on & off 19
Handset name 19
Handset language 19
Auto-talk 20
Security PIN 20
Time settings 21

Set time 21
Set alarm 21
To default/reset the handset &
base to original settings 21
Factory settings 22

Telstra phone features 23

Calling Number Display 23
Calls lists 23
Flashing Message Indicator 24
Telstra Home Messages 101 24
Call Waiting 24

Using your answering machine
(Telstra 5200a only) 25

Message display on the base station 25
To switch the answering machine ON/OFF 26
To adjust the base unit loudspeaker
volume 26
Answer delay 27

To change the answer delay setting 27
To check the answer delay setting at
the base station 27

Outgoing messages 28

Answer and Record 28
Answer only 28
To record your own Answer Only
outgoing message 30
To check or play your outgoing
message 30

General information

Cleaning

Simply clean the handset and base with a damp (not wet) cloth, or an
anti-static wipe. Never use household polish as this will damage the
product. Never use a dry cloth as this may cause a static shock.

Environmental

● Do not expose to direct sunlight.

● The product may heat up when the batteries are being recharged

or during prolonged periods of use. This is normal. However, we
recommend that to avoid damage you do not place the product on
antique/veneered wood.

● Do not stand your product on carpets or other surfaces, which generate

fibres, or place it in locations preventing the free flow of air over its
surface.

● Do not submerge any part of your product in water and do not use it in

damp or humid conditions, such as bathrooms.

● Do not expose your product to fire, explosive or other hazardous

conditions.

● There is a slight chance that your phone could be damaged by an

electrical storm. We recommend that you unplug the power and
telephone line cord from the base for the duration of the storm.

Telstra Accessories and replacement items

For a full range of accessories and replacement items for Telstra products,
please call 1300 369 193.

How many telephones can you have?

All items of telephone equipment have a Ringer Equivalence Number
(REN), which is used to calculate the number of items, which may be
connected to any other telephone line. Your Telstra 5200/5200a has a
REN of 0.1. A total REN of 3 is allowed, if the total REN of 3 is exceeded,
the telephone may not ring. With different telephone types there is not
guarantee of ringing, even when the REN is less than 3.

Connecting to a PABX

This product is intended for use within Australia for connection to public
telephone network and compatible PABX’s, which support tone dialling
and Timed Break Recall. If in doubt please consult your service provider.

48

5200-5200a.indd, Spread 4 of 26 - Pages (4, 49) 20/9/05 12:31 PM

Replacing the handset batteries

After a time, you may find that the handset batteries are running out
of charge more quickly. This is a standard sign of wear and the batteries
will need replacing. For spare AAA rechargeable NiMH batteries, please
contact the TecHelp line on 1300 369 193.

Slide off the battery compartment cover and remove existing batteries.
Insert new batteries and replace the compartment cover.

IMPORTANT

This equipment is not designed for making emergency telephone calls
when the power fails. Alternative arrangements should be made for
access to emergency services.

Safety

General

● Only use the power supply included with the product. Using an

unauthorised power supply will invalidate your guarantee and may
damage the telephone.

● Use only the approved rechargeable batteries supplied. Spare

rechargeable batteries are available from the TecHelp line on 1300 369

193.

● Do not open the handset (except to replace the handset batteries) or

the base. This could expose you to high voltages or other risks. Contact
the TecHelp for all repairs.

● Radio signal transmitted between the handset and base may cause

interference to hearing aids.

● It is recommended that advice from a qualified expert be sought before

using this product in the vicinity of emergency/intensive care medical
equipment.

● Your product may interfere with other electrical equipment, e.g. TV

and radio sets, clock/alarms and computers if placed too close. It is
recommended that you place your product at least one metre away
from such appliances to minimise any risk of interference.

● Never dispose of batteries in a fire. There is a serious risk of explosion

and/or the release of highly toxic chemicals.

Please note

Telstra accepts no
responsibility for
damage caused
to your Telstra
5200/5200a handset
by using any other
type of batteries.

General Information

47

In this guide

4

To select your outgoing messages
via the base unit 31
To delete your own outgoing message
and re-instate the pre-recorded
outgoing message via the base unit 31

Using the Telstra 5200a answering
machine via the base unit 31

To playback messages 31

To pause a message during playback 32
To skip forward and backward through
messages (including fast playback) 32
To delete an individual message 32
To delete all messages 32
To cancel deletion 32

Call screening 33

To screen a call from the base unit 33

Memos 33

To record a memo 33
Remote access 34
To change your security PIN code 34
To switch your answering machine
on remotely 34
To check for messages 34
Time saver 35
Operating the answering machine 35
The remote access main menu 35

Text messaging (SMS) 36

To register for Telstra’s text messaging
service 36
Calling Line Identifications and text
messaging 36
Using text messaging 36
Character map 37
Button character 37
To write and send a text message 37
Receiving and reading text messages 38
Delivery of text messages 38
Open Inbox 38
Deleting 39
SMS settings 39
SMS Service Centre numbers 39
To change the SMS Service Centre phone
numbers 40
Set SMS text alert 40

Sub-addressing for multiple users 40
Receiving sub-addressed text messages 41
Setting up sub-addressed users 41
Reading sub-addressed text messages 41
Sending sub-addressed text messages 42
Default settings for text messaging (SMS) 42

Additional handsets and bases 43

Register a Telstra 5200/5200a handset
to a base 43
Select base 43
De-register a handset 44
Using additional handsets 44
Make an internal call to
another handset 44
Transfer calls 44
Three-way call 45

Troubleshooting 46

General information 47

Replacing the handset batteries 47
Safety 47
General 47
Cleaning 48
Environmental 48
Telstra accessories and replacement items 48
How many telephones can you have? 48
Connecting to a PABX 48
Access code and entering a pause 49
Recall 49
PIN number 49

Product warranty & Customer service 50

5200-5200a.indd, Spread 5 of 26 - Pages (48, 5) 20/9/05 12:32 PM

Getting started

5

WARNING

Do not place your Telstra
5200/5200a in the bathroom
or other humid areas.

Handset range

The handset reception range
from the base is up to 300m
outdoors and up to 50m
indoors. Thick walls can
severely affect the range.

Range indicator

The symbol on your handset
display indicates when you
are in range of the base. If
the symbol flashes and you
hear a warning beep, you are
out of range and will need to
move closer to the base.

IMPORTANT

Do not connect the telephone
line until the handset(s) is
fully charged.

The base must be plugged
into the mains power at all
times.

Which socket?

Power socket

Telephone line

socket

Battery low warning

When the battery charge is
low the handset battery icon
will be empty and flashing.
Place the handset back on
the base to recharge.

Talk/Standby time

Under ideal conditions, fully
charged handset batteries
should give up to 10 hours
talk time or 100 hours
standby on a single charge.
See ‘Battery performance’ on
the next page.

*Monthly charges apply.
Service available in most
areas. Not available for
blocked calls.

Location

You need to place your Telstra 5200/5200a base unit within 2
metres of a mains power and telephone socket so that the cables
will reach.

Make sure it is at least 1 metre away from other electrical
appliances to avoid interference.

Your Telstra 5200/5200a works by sending radio signals between
the handset and base. The strength of the signal depends on
where you site the base. Putting it as high as possible can help to
provide the best signal.

Setting up

1. Plug the mains power cable into the base. Then plug the power
adaptor into the mains wall socket and switch the power on.

The POWER/IN USE light on the base lights up.

2. Remove the battery compartment cover and insert the 2 x AAA
NiMH batteries supplied into the handset. Slide the battery
compartment cover back into place.

3. Charge the handset for at least 16 hours by placing it on the
base. The red charging indicator light on the base comes on.

The screen will show the standby display and a scrolling battery

icon to show that the handset is charging.

4. After 16 hours, plug the telephone line cord into your Telstra
5200/5200a base unit and the other end into the wall socket.

No display

● The batteries may be dead. Recharge or replace the batteries, see ‘Replacing the handset

batteries’, page 47.

● Is the handset switched off? To switch the handset on, see page 13.

No dial tone

● Check that the telephone line cord is plugged into the phone socket.

● Check that the base is connected to the mains power and switched on.

You cannot link up with the base

● Check that the base is connected to the mains power and switched on.

● Are you out of range? Move the handset closer to the base.

● Are the batteries low or flat? If so, charge the batteries or replace them if necessary.

● If using more than one base, check that you are connected to the correct base, see page 43.

No ring on the handset

● Check that the ringer volume is switched on, see page 18.

● Check that the base is plugged into the phone socket and that it is also connected to the

mains power and switched on.

Buzzing noise on my radio, TV, computer or hearing aid

● Sometimes, your Telstra 5200/5200a and other cordless telephones can interfere with other

electrical equipment if placed too close. Try moving it at least one metre away from such
appliances.

The charging light does not appear to be working

● Check that the base is plugged into the mains socket and switched on.

● Check that you are using the correct mains power adaptor.

● Check that the handset has slotted correctly into the base.

● Check that the handset batteries have been correctly fitted.

Telstra TecHelp line 1300 369 193

Call the dedicated Telstra 5200/5200a Helpline:

● if you are having difficulties using your Telstra 5200/5200a

● if you need replacement batteries or mains power lead

Lines open: 8.30am – 5.30pm EST, Monday to Friday

Troubleshooting

46

5200-5200a.indd, Spread 6 of 26 - Pages (6, 47) 20/9/05 12:32 PM

Three-way call

You can hold a three-way call between two internal handsets and an
external caller.

1. During an external call, press then the handset number you want
(1–5). Your external caller is put on hold.

2. When the other handset answers, press and hold to start the
conference call. If the other handset does not answer, press again
to speak to your external caller.

3. Press to hang up.

Additional handsets and bases

45

Getting started

6

Battery performance

To keep your batteries
in the best conditions,
leave the handset off
the base for a few hours
at a time (after the
initial 16 hour charge).

Please note however,
that new NiMH
batteries do not reach
full capacity until they
have been in normal
use for several days.

Running the batteries
right down at least
once a week will help
them last as long as
possible.

The charge capacity of
rechargeable batteries
will reduce with time
as they wear out, so
reducing the talk/
standby time of the
handset.

Eventually they will
need to be replaced.
New batteries can be
obtained from the
TecHelp on 1300 369
193 or your nearest
electrical retailer.

Helpline

If you have any
difficulties setting
up your Telstra
5200/5200a, please
call the TecHelp on
1300 369 193.

Time settings

Set time on the handset

If you have subscribed to Telstra Calling Number Display feature*, the
time will be set automatically when you receive your first call. You can
also set the time manually.

1. Press scroll to handset.

2. Press the button to confirm.

3. Scroll to CLOCK SET and press the button to confirm.

4. Enter the current time in 24 hour format using the keypad. E.g.

2.04PM = 1404.

5.Press the button to confirm.

Setting time on the answering machine

You will need to set the date and time so that you know when each
message was received.

Once a message has been played back, the machine will announce, for
example, “Tuesday, four fifty, pm.”

1. Press and hold until you hear the current setting.

2. Press or to scroll through the days and press to select. The
day is announced followed by the current hour setting.

3. Press or to scroll through the hours and press to select.
The hour is announced followed by the current minutes setting.

4. Press or to scroll through the minutes and press to select.
The newly set day and time is announced.

5200-5200a.indd, Spread 7 of 26 - Pages (46, 7) 20/9/05 12:32 PM

Menu/ ✓ button

Press to access menu or
activate an operation.

Redial/Scroll up/
Volume

Selection button to
choose an operation.
Scroll through options.
During a call, press to
increase volume.

Phonebook/Exit
menu

Used to recall names
and numbers from the
Phonebook,
page 16.
Also used to exit Menu
operations.

Scroll down/Missed
Calls list/Received
calls/Volume

Scroll through options.
Press to open
Missed Calls/Received
calls list, page 13. During
a call, press to decrease
volume.

Int

Lets you make calls
between handsets
registered to the base,
page 44.

Handset buttons

Handsfree

Press to hold

conversation via the

handset loudspeaker.

Mute/Clear

Press to mute callers,

page 15. Used to

delete characters

from a name or

number, page 16.

Talk/End

Press to make call

and end a call, page

13.

R (Recall)/Power

For use with a PABX

and Telstra Calling

Features, page 23.

Power on/off.

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Getting to know your Telstra 5200/5200a

7

De-register a handset

Use one handset to de-register another handset from the same base.

1. Press the button and scroll to SETUP.

2. Press the button to confirm.

3. Scroll to DEL HANDSET and press the button to confirm.

4. Enter the PIN code of the base station and press the button to
confirm.

5. Now select the internal number of the handset to be logged off.

Using additional handsets

Make an internal call to another handset

If you have two or more handsets registered to your base, you can make
internal calls between handsets.

Two handsets can be holding an internal call while a third is on an
external call.

2. Press the button then the handset number (1–5). The receiving
handset displays your number.

3. To accept the call press the button.

4. Press to hang up.

Transfer calls

You can transfer an external caller to another handset.

1. During an external call, press . Your caller is put on hold.

2. Dial the number of the handset you want (1–5).

3. When the other handset answers you can tell them they have a call,
then press . The external caller is transferred. If the other handset
does not answer or you decide not to transfer the call, press to talk
to your caller again.

If you use a handset
with two or more
bases you can select

Automatic from the
Select Base Menu

so that you handset
will automatically
link to the base with
the strongest signal.

If another handset
is already using
the external line,
the indicator light
will illuminate on
all handsets. In
this case, it is not
possible to make a
further external call.

Additional handsets and bases

44

5200-5200a.indd, Spread 8 of 26 - Pages (8, 45) 20/9/05 12:32 PM

IMPORTANT

Before registration,
make sure the
handset batteries are
fully charged and
that you are close to
the base.

If the handset is
already connected
to a base station,
the corresponding
numbers will flash.

The factory setting
PIN is set to 0000.

An internal number
will be allocated to
the handset once
registered. The first
handset registered
(main handset) has
the internal number

1. Any further
handsets that
are registered are
allocated internal
numbers (2-5) in the
order of registration.
The internal number
is shown in the
display on the right
side.

With auto setting,
the handset changes
automatically to the
nearest base station
when the connection
to the current base
station breaks off.

You can use up to five handsets with your Telstra 5200/5200a. To do this
you need to register each additional handset with the base following the
simple steps given below. Each handset can be registered on up to four
bases.

Register a Telstra 5200/5200a handset to a base

On the base, pr ess and hold until you hear two beeps. You have 90
sec. to complete the following steps.

On the handset, press scroll to Register, then press the
button to confirm.

1. Scroll to REG BASE and press the button to confirm.

2. Enter the number of the base station (1-4) using the keypad. Press the

button to confirm.

3. After the base station has been found, you must enter the PIN code.

4. Press the button to confirm. After a few seconds you will hear a

signal tone. The handset is now logged on and can be used for external
and internal calls.

Select base

If your handset is registered to more than one base, for example, one
at work and one at home, you can quickly select which base it takes its
signal from.

1. Press the button and scroll to REGISTER.

2. Press the button to confirm.

3. Scroll to SELECT BASE and press the button to confirm.

The display will now show all base stations that the handset is already

logged on to. The number of the currently active base station will flash.
Select the required base station to which the handset is to be switched
by using the keypad.

Or

4. Change to the AUTO setting using the and buttons.

5. Press the button to confirm.

Additional handsets and bases

43

Getting to know your Telstra 5200/5200a

8

Handset display icons

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* Monthly charges apply. Message retrieval is free from Telstra fixed phones anywhere in Australia. Retrieval
charges apply from mobiles, Payphones and for calls using a Telstra Telecard™

5200-5200a.indd, Spread 9 of 26 - Pages (44, 9) 20/9/05 12:32 PM

Getting to know your Telstra 5200/5200a

Navigating the menus

Your Telstra 5200/5200a has a menu system which is easy to use. Each
menu leads to a list of options. You’ll find a menu map on the following
page.

When the handset is switched on and in standby, press the option button
under Menu to open the main menu.

Use the and buttons to scroll to the menu option you want.
Then select OK to select further options or confirm the setting displayed.

For example, to change the handset ringer volume:

1. Press then scroll to Handset. Confirm by pressing the

button. Scroll to EXT Ring Vol or INT Ring VOL and
press to confirm.

2. Use and to select the required volume level, or choose

Volume off to switch the ringer off.

3. Press the button to confirm.

Exit or go back one level in the menu

To go to the previous level in the menu, press .

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Sending sub-addressed text messages

To send a sub-addressed text message to another user, simply add an
additional digit corresponding to their sub-address to the number you are
sending to.

Only a text message (SMS) phone set-up with that sub-address on the
service will automatically answer the call and receive the text message.

Default settings for text messaging (SMS)

Receiving Service Centre 01983391

Sending Service Centre 01983391

Set SMS Alert On

Sub-address 1. Common Inbox subaddress=0, for incoming
and outgoing SMS.

2. Additionally, each handset 1-5 automatically

setup for subaddress 1-5, for incoming SMS
calls. All sent SMS’s will be from the Public
Mailbox (sub-address ‘0’). They will not have a
sub-address corresponding to the handset
number.

Default system PIN 0000

Note:

Multiple users can
only be set up on
fixed line services.
You cannot send
a sub-addressed
message to a mobile
service.

Text Messaging (SMS)

42

5200-5200a.indd, Spread 10 of 26 - Pages (10, 43) 20/9/05 12:32 PM

Note

If connecting more
than one text
message (SMS)
phone to a service
then each device
must have a different
terminal number to
ensure successful
receipt of incoming
text messages.

Receiving sub-addressed text messages

The receiving text message (SMS) phone must be set for multiple users to
receive sub-addressed text messages.

If a sub-addressed text message is sent to a text message (SMS) phone
that does not have a particular sub-address set up then the text message
(SMS) phone will not automatically answer the call.

If the call is answered by a person, an answering machine or Telstra
MessageBank® or Telstra Home Messages 101® service, the Telstra server
will then attempt to deliver the message as Talking Text®.

Both the sender and receiver must be aware of the sub-addressing
arrangements on a particular service. Messages that are sent without sub­addressing will be directed to the default terminal address of 0. For this
reason we recommend you leave the common inbox terminal number in
the SMS SETTINGS menu set to 0.

Setting up sub-addresses for multiple users

Each 5200/5200a handset automatically has its own sub-address,
corresponding to its handset number. For example, Handset Number 1 has
sub-address 1 Handset Number 2 has sub-address 2, etc. Up to 5 handsets
in total can be registered to an 5200/5200a base unit.

Reading sub-addressed text messages

When you have a new text messages the ENVELOPE symbol is
displayed, and NEW MSGS is shown on the standby screen.

1. Press to open the inbox and view any new text messages. New

messages have a * indicator. New text messages that have been sent to
a sub-address will also show a KEY icon above the sender’s number.

2. Press to scroll to the text message you want to open and press

to select it.

Text Messaging (SMS)

41

Getting to know your Telstra 5200/5200a

10

Menu map

These are the options under each menu heading.

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5200-5200a.indd, Spread 11 of 26 - Pages (42, 11) 20/9/05 12:32 PM

Page button

Press to page the handset(s),
page 17. Also used when
registering additional handsets,
page 43.

Power in use/ FMI indicator

Lights up when the power is on.

- Flashes when making or
receiving a call (approx. once
every second)

- Flashes when a text (SMS)
message has been left (approx
once every second). page 36.

Battery charging light

Lights up when the handset is
charging on the base.

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ONQO]O\SO]

Getting to know your Telstra 5200/5200a

11

Telstra 5200 Base Unit

To change the SMS Service Centre phone numbers

1. Press use to select SMS, and then press .

2. Use to select SMS SETTINGS, and then press .

3. Use to select SEND SERVICE, RCV CENTRE or SEND
CENTRE, and then press .

RCV Centre – lets you set the number of the message receiving service.

Send Centre – lets you set the number of the message sending service.

Send Service - lets you set Send 1 or Send 2 as the message sending

service.

Terminal No – lets you change the common inbox terminal number.

See previous page for the pre-set Service Centre numbers.

Set SMS text alert

Your handset can play a tone to announce a new text message.

The default setting is ON.

1. Press

use to select SMS, and then press .

2. Use to select SMS SETTINGS.

3. Press then MSG ALERT is shown.

4. Press again, and use to set the alert on or off.

5. Press to confirm the setting.

6. Press and hold to return to standby.

Sub-addressing for multiple users

Telstra’s fixed text messaging service provides the ability to sub-address
text messages sent to fixed services. Your Telstra 5200/5200a can be set up
with up to five individual handsets, each handset with its own Personal
SMS box.

Senders can direct a message to a particular 5200/5200a handset simply
by adding an extra digit, corresponding to that handset’s sub-address, to
the telephone number. For example, a message sent to sub-address 1 will
only be received by handset 1 a message sent to sub-address 2 will only
be received by handset 2 etc.

Messages that are not sub-addressed will be received by all 5200/5200a
handsets.

Text Messaging (SMS)

40

5200-5200a.indd, Spread 12 of 26 - Pages (12, 41) 20/9/05 12:32 PM

Deleting

You can delete all messages from the Inbox or Personal SMS box.

1. Press then scroll to select SMS, and then press .

2. Use to select DELETE ALL, and then press .

3. Use to select INBOX or PERSONAL SMS, and then press .

4. Press again to confirm.

5. Press and hold to return to standby.

SMS settings

The SMS settings menu lets you:

• Select alternative Service Centres.

• Set the common inbox terminal number.

• Switch SMS Alert on or off.

SMS Service Centre numbers

To send and receive text messages you need the telephone number of
your network’s SMS Service Centre.

The Telstra numbers are preset in your Telstra 5200/5200a.

If you accidentally delete the Send or Receive SMS Service Centre numbers
you will need to re-enter them in order for your SMS Service to work.

The Send Service is Send 1.

The Send Centre Send 1 number is: 01983391

(Send 2 number is blank)

The RCV Centre Receive 1 number is: 01983391

(Receive 2 number is blank)

The common inbox Terminal No is normally set to 0.

Text Messaging (SMS)

39

>OV ]^ \K

ONQO]O\SO]

Getting to know your Telstra 5200/5200a

12

Telstra 5200a base unit

Page button

Press to page
handset(s), page 17.

Or use to register
additional handsets
to the Telstra 5200a
base unit.

Vol + &
Vol – buttons

To increase or
decrease the speaker
volume.

OGM button

To record your out
going message,
page 29.

Answer On/off
button

To turn your
answering machine
on or off, page 26.

Delete button

To delete messages
received, page 32.

Power/In use
indicator

On = Power on
Flashes when making

or receiving a call
(approx once every
second) Flashes
when a text (SMS)
has been received
(approx once every
second).

Play/Pause button

To playback or pause
messages, page 31.

Charging indicator

On = Handset
charging

Skip < & Skip >
buttons

To skip forward or
back when listening
to your messages,
page 32.

Stop button

Stops messages
being played.

5200-5200a.indd, Spread 13 of 26 - Pages (40, 13) 20/9/05 12:32 PM

Using the phone

13

Dialling numbers
quickly

Numbers can also
be dialed direct
from the Phonebook
(page 16), the dialled
numbers list (page

13), or the Calls list
(page 14).

Call timer

The display shows
the duration of all
external calls. After
you hang up, the
total call time is
shown.

Auto-answer

If you would rather
press

to receive

a call when the
handset is on the
base, you need to
switch Auto-talk off,
see page 20.

*Monthly charges
apply. Service
available in most
areas. Not available
for blocked calls.

If the Callers list is
empty, the display
will show the
message

EMPTY.

If there are no more
phone numbers
available to view
when scrolling
through the calls
list you will hear a
signal tone.

Two symbols in the
display will tell you
whether the call was
answered or not:

Missed call in your
absence

Received calls

Switch handset on/off

Press and hold to switch the phone On and Off.

Make a call

Press then dial the number you want.

Preparatory dialling

Enter the number first. If you make a mistake as you dial, press to
delete. Press to dial the number.

End a call

Press or place the handset back on the base.

Receiving calls

Providing you have subscribed to your network’s Caller Number Display*
service, the caller’s number (and name if stored in the phonebook) is
displayed.

1. Press or if the handset is on the base, simply lift it up and speak.

Earpiece volume

During a call:

Press or or to increase or decrease the volume.

Redial a number from the Dialled Calls list

You can redial up to 10 of the last numbers called. If you have stored
a name in the Phonebook to go with the number, the name will be
displayed instead, see ‘Phonebook’, on page 16.

1. Press to enter the Dialled Calls list. The last phone number dialled
will be shown in the display. Scroll or until the number you
want to redial is displayed.

2. Press to redial the number.

Receiving and reading text messages

When you have a new text messages the envelope symbol is displayed,
and NEW MSGS is shown on the standby screen, along with the number
of new messages.

1. Press to open the inbox and view any new text messages. New

messages have a * indicator.

2. Press to scroll to the text message you want to open and press

to select it.

Delivery of text messages

The text messaging service will make repeated attempts to deliver a
text message to you for a maximum of seven days if your line is busy or
otherwise unavailable.

After seven days the text message will be deleted from the server.

Open Inbox

1. Press then scroll to SMS, then press again.

Inbox should be displayed.
Press then scroll or to select the message you want to
read then press .

2. After reading your message press to access the following options:

Reply – press to send a reply.

Delete - scroll to Delete then press to delete the message.

Forward – scroll to Forward then press to forward the

message to another number.
Enter the number when prompted or press PHONEBOOK to select a
number from the Phonebook.
You can send a message to an individual entry. When forwarding a
message, you have the option of editing the message before sending.

Details - scroll to Details then press to see the caller’s

number, then scroll to see the time/date of the message.

3. Press to return to the Inbox screen and then press to return to
standby.

When you receive a
message it is stored
automatically in
the common Inbox,
or in one of the
Personal SMS boxes.
See 'Sub addressing
for multiple users'
page 40.

When new messages
are shown on the
standby screen,
they will be shown
immediately
after pressing
and are marked with
an *.

Text Messaging (SMS)

38

5200-5200a.indd, Spread 14 of 26 - Pages (14, 39) 20/9/05 12:32 PM

Sending

When you are
sending a text,
the screen shows
Sending,,, then
Message Sent.

If sending to another
fixed line customer
remember to include
the area code e.g. to
send to a Melbourne
number e.g.
70101234 you must
enter 0370101234.

Character map

Pressing the buttons for normal message writing will give you the
following characters with each successive press of the button.

Button Character

0

space - 1

A B C 2

D E F 3

G H I 4

J K L 5

M N O 6

P Q R S 7

T U V 8

W X Y Z 9

Use or to move the cursor. If you make a mistake or want to
delete text press .

To read through your message if it is too long to fit on one screen, scroll

or .

To write and send a text message

1. Press use to select SMS, and then press .

2. Use to select WRITE, and then press . The display shows

Message?

3. Key in your text message, referring to the character map if necessary.

4. Press to confirm the text message. The display shows Number?

5. Enter the number you want using the keypad, including the Area Code.

Or

Press

. Then use or to display the name/number you

want, and press to select the number.

6. Press to confirm.

The display shows Sending,,, followed by Message sent.

Text Messaging (SMS)

37

Using the phone

14

When the telephone
number has been
stored with a name
in the Phonebook,
the name that has
been entered will
appear in the Callers
list instead of the
phone number.

If you enter a
character or digit
incorrectly, press
the

button to

delete it.

Caller information
not available

For some incoming
calls, the telephone
number of the caller
is not available
and so cannot
be displayed. In
this case your
Telstra 5200/5200a
provides you with
some explanatory
information.

Unavail

The number is
unavailable. May
indicate that the
call is from overseas
or from a caller
whose carrier does
not participate in
Calling Number
Display.

Private

The caller has
withheld (blocked)
their number or the
call is from a Silent
Line or unlisted
number.

Quick access

From the standby
screen, you can
quickly access the

Calls list by

pressing

.

Redial a number from the Calls list

You can redial up to 40 of the last numbers received/missed. If you have
stored a name in the Phonebook to go with the number, the name will be
displayed instead, see Phonebook, on page 16.

1. Press to enter the Calls list. The last phone number received/
missed will be shown in the display. Scroll or until the
number you want to call is displayed.

2. Press to redial the number.

Storing numbers from the Callers list

A phone number stored in the callers list can be saved directly to the
Phonebook.

1. Press the button and the last phone number received will be
shown on the display.

2. Select the telephone number you want to store by using the and

buttons.

3. Press the until the display shows ADD? Press to confirm.

4. The display will show NAME? Enter the name (max. 12 characters)
using the number pad.

5. To confirm press . The number will be shown in the display once
more.

6. To confirm press . The display will show MELODY 1-5.

7. Using the and keys select which melody you wish to assign
to this phone number.

8. To confirm press and the number is now stored in the Phonebook.

Deleting individual telephone numbers from the callers list

1. Press the button and the last phone number received will be
shown in the display.

2. Select the number from the Callers list that you want to delete using
the and buttons.

3. Press the button. The display will show DELETE?

4. Press to confirm. The number will now be deleted from the callers
list.

5200-5200a.indd, Spread 15 of 26 - Pages (38, 15) 20/9/05 12:32 PM

Using the phone

15

The is
displayed while the
keypad is locked.

Paging calls cannot
be answered by a
handset.

Deleting the entire Calls list

1. Press the button and the last phone number received in the Callers

list will be shown on the display.

2. Press and hold the button until the display shows DELETE ALL?

3. To confirm press .

Secrecy (Mute)

During a call, you can talk to someone nearby without your caller
hearing you.

1. During the call, press . The display shows MUTE. Your caller cannot

hear you.

2. Press again to return to your caller.

Keypad lock

You can lock the keypad to prevent accidental dialing while carrying the
handset around.

1. Press and hold until the screen shows the Keypad locked symbol.

2. To unlock, press . The display will show PRESS *. Pre ss

again to unlock keypad.

Paging

You can use the button on the base to alert handset users that
they are wanted or locate a missing handset.

1. Press on the base. All registered handsets ring.

2. Press to stop the handsets ringing, or press any button on the
handset.

Handsfree

Handsfree lets you talk to your caller without holding the handset. It also
enables you to engage others in the room in the conversation.

To use handsfree

To make a call, answer a call or during a call, switch to handsfree mode.

1. Press button.

Display shows the handsfree icon to indicate handsfree is active.

2. To switch handsfree off, press the button again.

3. To end a call, press the button.

Text Messaging (SMS)

Telstra customers can now use the 5200/5200a to send and receive text
messages.*

To register for Telstra’s text messaging service

Registration is automatically done when you send your first text message
from your Telstra 5200/5200a telephone. When registration occurs, the
system will send you a text message welcoming you to the service and
confirming your registration.

Calling Line Identification and text messaging

In accordance with worldwide standards for text messaging, all messages
including reply messages will display the telephone number of the
sender.

If you have a Silent Line or have blocked Calling Line Identification and
attempt to send a text message, your message will be rejected.

To enable a Silent Line or a blocked Calling Line Identification service
to send text messages, customers can call into the Telstra SMS Service
Centre on 0198 339 999 and use the prompts to turn off Silent Line or
Calling Line Identification blocking for text messaging ONLY.

Using text messaging

With text message (SMS – Short Messaging Service) you can send and
receive text messages up to 160 characters long.

* For most Telstra
and Telstra reseller
customers for
messages between
compatible services.
Charges apply.

Note

For information
on how to use
your Telstra text
messaging service,
call 0198 339 999
and follow the voice
prompts.

36

5200-5200a.indd, Spread 16 of 26 - Pages (16, 37) 20/9/05 12:32 PM

Time saver

The time saver feature is useful if you are out and want to ring in and

check if you have received any new messages.

If your answering machine is set to time saver you can check whether

you have new messages or not before your answering machine actually

answers your call. If you have new messages your answering machine

will answer after 2 rings, if you do not have any new messages, it will

not answer until 6 rings. This enables you to hang up before you are

connected, saving you time and the cost of a call.

Operating the answering machine

When you have accessed your answering machine, you can operate it

using the keypad numbers on the phone you are using.

The remote access main menu

The main menu lets you operate a range of answering machine functions.

Simply follow the instructions as announced:

“To play all messages, press 2”.

“To play new messages, press 3”.

“To skip back during messages, press 4”.

“To delete during messages, press 5”.

“To skip forward during messages, press 6”.

“To set answer on or off press 7”.

“To hear the outgoing message menu, press 8”.

“To set a new security code press 9”.

“To set day and time press 0”.

“To hear main menu again, press 1”.

Using your answering machine (Telstra 5200a only)

35

Using the phone

16

If you subscribe
to Telstra Calling
Number Display*
and want names
in your phonebook
displayed instead of
the phone numbers,
you must store
the full telephone
number including
the area code.

*Monthly charges
apply. Available
most areas. Not
available for blocked
calls

Entering names

Use the keypad
letters to enter
names. For example,
press

8 for the letter

t, or 6 for the letter o.

Keep pressing the
same button to
scroll through the
characters shown on
screen.

If the next character
you want to enter is
on the same button
as the last, wait a
moment for the
cursor to move right.

Press

1 to insert a

space.

If you make a
mistake, press
to delete the last
character.

Phonebook

Your Telstra 5200/5200a handset can store up to 50 entries in the
Phonebook. Each entry contains a name and number. Names can be up to
12 characters long and numbers up to 20 digits.

Add a new Phonebook entry

1. Press the button. The display will show PHONEBOOK.

2. Press to confirm. The display will show

ADD ENTRY.

3 Press to confirm. The display will show NAME? Enter the name

using the letters on the keypad.

4. Press to confirm. The display will show NUMBER?

5. Enter the telephone number, including the area code, you want to store.

6. Press

to confirm. The display will show MELODY 1.

7. Scroll or to select the ring you wish to assign to this phone

number.

8. Press to confirm.

Dial a number from the Phonebook

1. Press .

2. Scroll or to the name you want or use the keypad to enter

the first letter of the name.

3. Press to dial.

Edit an entry

1. Press the button. The display shows PHONEBOOK.

2. Press to confirm. The display shows ADD ENTRY.

3. Scroll to MODIFY ENTRY and press to confirm.The display

will now show the stored entries in alphabetical order. Select the
number you want to change using the or buttons.

4. Press the button to confirm. The display will show the name and

the cursor will appear flashing after the last letter.

5. Now change the name using the keypad.

Once you have completed the required changes, press

to confirm.

The display will show the number.

6. Change the number using the keypad.

5200-5200a.indd, Spread 17 of 26 - Pages (36, 17) 20/9/05 12:32 PM

Using the phone

17

Names are stored
alphabetically.

7. Press the button to confirm. The display will show
MELODY 1.

8. Using the

and buttons select the melody you wish to assign

to the phone number.

9. Press the button to confirm.

View Phonebook

1. Press . Scroll or to the entry you want

2. Press the button to view the number.

Delete an entry

1. Press the button. The display will show PHONEBOOK.

2. Press the to confirm. The display will show ADD ENTRY.

3. Press the button to DELETE ENTRY.

4. Press the button to confirm.

5. Use the and buttons to the entry you want to delete.

6. Press the button to confirm. The display will show CONFIRM?

7. Confirm using the button.

8. To exit menu press and hold the button to return to standby.

Paging handsets

You can alert handset users that they are wanted, or locate a missing
handset. (Paging calls cannot be answered by a handset.)

To page a handset from the base

1. Press the button on the base. The handset(s) will ring for 30
seconds.

2. To end paging, press the button again or press any button on
the handset.

Using your answering machine (Telstra 5200a only)

34

IMPORTANT

You should change
the security PIN from
the original setting
of 000. See “To
change the security
PIN”.

If you make a
mistake when
entering your
PIN you will hear
“Incorrect security
code, please enter
your security code.”
And enter the correct
PIN.

Note

If you have new
messages they will
be played after you
have entered your
security code.

Note

If you enter your
security PIN code
incorrectly, after the
second attempt, your
Telstra 5200a will
announce, “Thank
you for calling” and
will then hang up.

Remote access

You can turn your 5200a answering machine on and off and listen to your

messages from most tone dialling telephones. To protect your privacy,

messages can only be accessed by entering a 3-digit security code.

The pre-set code is 000 and can be changed. If you change the code it is

advisable that you make a note of it somewhere safe.

To change your security PIN code

1. Press . The current PIN is announced.

2. Press and hold . The machine announces “Security code setting” and

then “First digit.”

3. Press or to change the first digit, then press to confirm. You
then hear “Second digit.”

4. Repeat this step to set and confirm the second and third digits.

5. Press to confirm. Your machine announces “Your security code is …..”.

To switch your answering machine on remotely

If you go out and forget to turn your answering machine on you can

switch it on remotely.

Dial your telephone number.

Let the phone ring for 16 rings until you hear your outgoing message.

1. Press the button.

2. Enter your security code.

3. Press the button within 8 seconds. You will hear “Answer On” and
your answering machine will now be switched on to answer incoming
calls.

To check for messages

1. Dial your phone number and wait.

When you hear your outgoing message, press the button on your

phone. You will hear, “Please enter your security code”.

2. Enter your security code.

If you have new messages, you will hear, “You have ‘n’ new messages”.

Your messages will be played. If you have no new messages, you will

hear, “You have no new messages, to hear main menu press 1”.

You have 10 seconds to enter any other instructions before your Telstra

5200a hangs up.

5200-5200a.indd, Spread 18 of 26 - Pages (18, 35) 20/9/05 12:32 PM

Using your answering machine (Telstra 5200a only)

33

Call screening

You can let your answering machine pick up a call, even if you are in. This

allows you to identify the caller and decide whether to take the call.

Make sure the volume on the base unit is set to an audible level, see

page 26. Allow the incoming call to be answered by your Telstra 5200a

answering machine as normal. You will hear the caller begin to leave a

message.

To screen a call from the base unit

While listening to your caller leaving a message, via the base unit

loudspeaker, you can decide to take the call by pressing the button

on the handset.

Or

If the handset is resting on the base unit and you decide to take the call,

lift the handset and speak to the caller.

Recording will stop automatically.

Memos

A personal memo can be recorded on your Telstra 5200a and left as a
message for another user. Memos can be any length, up to the maximum
recording capacity (11 minutes), but you should try to keep them short to
allow time for recording incoming messages.

To record a memo

1. Press and hold the button.

The prompt will announce, “Please speak after the tone. To end recording,

release the button.”

2. Record your memo message by speaking into the base unit (approx. 40
cm). When finished, release the button.

Using the phone

18

Using the Handset
menu you can
change the settings
of your handset.

Handset ringtone

You can choose from 5 melodies. You can set different melodies for
internal and external calls.

1. Press then scroll to Handset and press .

2. Scroll to EXT MELODY (ring tone for external calls) or INT
MELODY (ring tone for internal calls) and press the button to
confirm.

3. Scroll or to select required melody and press the button
to confirm.

Base station ringtone

You can choose from five melodies. You can set different melodies for
internal and external calls.

1. Press then scroll to SETUP and press .

2. Scroll to BASE MELODY and press the button to confirm.

3. Scroll or to select required melody and press the button
to confirm.

Handset ring volume

There are five handset ringer volume levels and ‘Off’.

If you select ‘Off’, only the base will ring (unless you have set the base
ringer to ‘Off’ as well, see page 19).

1. Press and scroll to HANDSET.

2. Press the button to confirm.

3. Scroll to EXT RING VOL (volume for external calls) or INT
RING VOL (volume for internal calls) and press the button to
confirm.

4. Scroll or to select required volume and press the button
to confirm.

5200-5200a.indd, Spread 19 of 26 - Pages (34, 19) 20/9/05 12:32 PM

Using the phone

19

You can only adjust
internal melody and
volumes when you
are operating more
than one handset.

The handset name
can be a maximum
of 8 characters.

The default
language is English.

Base station ring volume

There are five base ringer volume levels and ‘Off’.

1. Press and scroll to SETUP.

2. Press the button to confirm.

3. Select the BASE VOLUME and press the button to confirm.

4. Scroll or to select required volume and press the button

to confirm.

To switch the keypad & warning beeps on & off

1. Press the button and scroll to HANDSET.

2. Press the button to confirm.

3. Scroll to BEEP and press the button to confirm.

4. Scroll or to the function you would like to select and press
the button to confirm.

5. Use the and buttons select on or off.

6. Press the button to confirm.

Handset name

The display will show the duration of the call and the name of the
handset for a few seconds after a call has ended. If you have several
handsets connected to one base unit, it can be useful to give each handset
its own name.

1. Press scroll to Handset.

2. Press the button to confirm.

3. Scroll to NAME and press the button to confirm.

3. Enter the required name using the keypad. Letters already entered can
be deleted by repeatedly press the button.

4. Press the button to confirm.

Handset language

The display messages can be set up in German, Italian, English, French
and others.

1. Press

and scroll to HANDSET.

2. Press the

button to confirm.

3. Scroll to LANGUAGE and press the button to confirm.

4. Using the and buttons select the language you would like
and press the button to confirm.

Using your answering machine (Telstra 5200a only)

32

To pause a message during playback

1. While listening to the message, press the button.

The message will be paused.

You will hear a beep every 10 seconds and the message display will

show P.

2. Press the

button again to resume playback.

To skip forward and backward through messages (including fast
playback)

During playback:

1. Press the button to skip forwards to the next message.

If you press and hold the button the current message will be played

at one and a half times the speed (fast playback).

Press the button to return to the start of the current message.

3. Press again to return to the start of the previous message.

To delete an individual message

1. Press the button on the base unit during message playback.

The prompt will announce, “Message deleted”.

2. The message is not deleted yet, but at the end of playback when there
is an 8 second countdown followed by a confirmation tone. Let the
countdown reach 0 and all the selected messages are deleted and the
remaining messages are saved.

To delete all messages

When all messages have been played the prompt will announce, “End of

messages. To delete all messages, press delete”. The display counts down

from 8-0.

1. During the countdown press the button and the prompt will

announce, “All messages deleted”. At the end of the countdown there will

be a confirmation tone.

To cancel deletion of messages

1. Press the button during the 8-0 countdown.

All messages will be saved including any marked for deletion.

5200-5200a.indd, Spread 20 of 26 - Pages (20, 33) 20/9/05 12:32 PM

Using your answering machine (Telstra 5200a only)

31

To select your outgoing messages via the base unit

1. Press and hold the button until you hear, "Please select outgoing
message", then release the button.

Then:

2. To set Answer and Record, press and release the button. P/1 will be
displayed and will flash consecutively.

Or

2. To set Answer Only, press and release the button P/2 will be
displayed and will flash consecutively.

Your chosen setting will be announced over the base speaker.

To delete your own outgoing message and re-instate the pre­recorded outgoing message via the base unit

You can delete your personalised outgoing message and return to your

Telstra 5200a’s pre-recorded outgoing message.

1. First select the outgoing message that you want to delete.

2. Whilst your outgoing message is playing press the button on the
base unit.

The message will stop playing and you will hear a short beep, then the

default pre-recorded outgoing message will be played.

Using the Telstra 5200a answering machine via the base unit

To playback messages

1. Press the button.

The prompt will announce, “You have (n) messages”.

Your message(s) will be played back, starting with the first message

received.

At the start of each message, the number of the message is announced.

The message number will also be shown on the base unit display.

Using the phone

20

By default, Auto-talk
is set to On.

KEEP TRACK OF
YOUR PIN

If you change the
System PIN, keep a
record of the new
number by writing in
the space provided
on page 49.

You need your
System PIN for
registering handsets
and for some other
optional settings.

Auto-talk

When the handset is on the base and the phone rings, you can answer a
call just by picking the handset up from the base, without having to press
the button.

You can also end a call by placing the handset back on the base.

By switching Auto-talk off you will need to press to answer a call.

1. Press the button and scroll to Handset.

2. Press the button to confirm.

3. Scroll to AUTO ANSWER and press the to confirm.

4. Select ON or OFF using the or buttons and press the

button to confirm.

Security PIN

Some functions of the telephone are protected against unauthorised
use by a PIN code. The default security PIN is 0000. You can set your own
security PIN preference.

1. Press the button and scroll to SETUP.

2. Press the button to confirm.

3. Scroll to PIN CODE and press the button to confirm.

4. Enter the current four digit PIN code using the keypad and press the

button to confirm.

5. Now enter the new four digit PIN using the keypad and press the

button to confirm.

6. Enter the new four digit PIN code once more for confirmation and press

the button again.

5200-5200a.indd, Spread 21 of 26 - Pages (32, 21) 20/9/05 12:32 PM

Using the phone

21

*Monthly charges
apply. Service
available in most
areas. Not available
for blocked calls.

When the alarm
sounds, press either
lift the handset off
the base or press any
key on the handset.

IMPORTANT

Please note that
if you reset your
Telstra 5200/5200a
the Phonebook,
Redial and Calls list
will be deleted.

Time settings

Set time

If you have subscribed to Telstra Calling Number Display feature*, the
time will be set automatically when you receive your first call. You can
also set the time manually.

1. Press scroll to handset.

2. Press the button to confirm.

3. Scroll to CLOCK SET and press the button to confirm.

4. Enter the current time in 24 hour format using the keypad. E.g. 2.04PM
= 1404.

5.Press the button to confirm.

Set alarm

1. Press the button.

2. Scroll to HANDSET and press the button to confirm.

3. Scroll to ALARM SET. Pr ess to confirm.

4. The display will show OFF. Pre ss to change to ON, then press .

5. The display will show 0-00. Enter the required wake up time in 24 hour
format using the keypad. Press the button to confirm.

To default/reset the handset & base to original settings

1. Press the button and scroll to SETUP.

2. Press the button to confirm.

3. Scroll to DEFAULT and press the button to confirm.

4. Using the keypad enter your PIN and then press the button to
confirm.

5. The message CONFIRM? will appear in the display. Press the
button to confirm.

Using your answering machine (Telstra 5200a only)

30

Note

When recording your
own Answer Only
outgoing message,
please remember not
to invite your caller
to leave a message,
as the Answer Only
mode will not record
incoming messages.

Note

On the base unit

press the

button
at any time during
playback to stop
messages playing.

To record you own Answer Only outgoing message

You can record your own Answer Only outgoing message to use instead

of the pre-recorded message already available. Your outgoing message

can be up to a maximum recording capacity (11 minutes), but you should

try to keep it short to allow time for recording memos, or incoming

messages when using the alternative Answer and Record outgoing

message. Your own outgoing message will replace the Answer Only pre-

recorded outgoing message, but it is possible to reinstate it later if you

wish (see page 31).

1. Press and hold the button.

You will hear the following announcement, “Please select outgoing

message”.

2. To record your own Answer Only outgoing message, press button.

The prompt will announce, “Hello, your call cannot be taken at the

moment and you cannot leave a message, so please call later.

To record a new outgoing message, press and hold the button.”

3. Press and hold the button.

The prompt will announce, “Please speak after the tone. To end recording,

release the button”.

4. Record your outgoing message by speaking into the base unit (approx.
40 cm). When finished, release the button.

You new outgoing message will be played back to you.

To check or play your outgoing message

You can check and play back your current outgoing message at any time
via your base unit.

Press the button.

The prompt will announce either:

”Answer on, your outgoing message is …..” and play your currently selected
outgoing message.

Or

”Answer off”. If prompt is “Answer off”, press the

button again and

the prompt will announce the current outgoing message.

5200-5200a.indd, Spread 22 of 26 - Pages (22, 31) 20/9/05 12:32 PM

Using your answering machine (Telstra 5200a only)

29

Note

Throughout the
recording process,

r

will flash on the base
unit display

To record your own Answer and Record outgoing message

You can record your own Answer and Record outgoing message to use

instead of the pre-recorded message already available.

Your outgoing message can be up to 3 minutes long. Your own outgoing

message will replace the Answer and Record pre-recorded outgoing

message, but it is possible to reinstate it later if you wish (see page 31).

1. Press and hold the button.

You will hear the following announcement, “Please select outgoing

message”.

2. To record your own Answer and Record outgoing message, press

button.

The prompt will announce, “Hello, your call cannot be taken at the

moment, so please leave your message after the tone.” To record a new
outgoing message, press and hold the skip back button”.

3. Press and hold the button.

The prompt will announce, “Please speak after the tone. To end recording,

release the button”.

4. Record your outgoing message by speaking into the base unit (approx.
40 cm). When finished, release the button.

You new outgoing message will be played back to you.

Using the phone

22

Factory Settings

Language: English

Battery warning tone: On

Range warning: On

Button click: On

Receiver volume: 3

PIN code: 0000

Pause: 3 sec.

Handset name: EDGE

Auto Answer On

External ring tone: 2

Internal ring tone: 5

Handset ring tone volume: 3

Base ring tone: 2

Base ring tone volume: 3

Flash time: 100ms

5200-5200a.indd, Spread 23 of 26 - Pages (30, 23) 20/9/05 12:32 PM

Telstra phone features

23

IMPORTANT

* You need to subscribe to
Telstra Calling Number Display
in order to receive the number
of your callers. Monthly
charges apply. Available
most areas. Not available
for blocked calls. For more
information, call 13 2200 for
Residential or 13 2000 for
Business services.

Caller information not
available

For some incoming calls, the
telephone number of the
caller is not available and so
cannot be displayed. In this
case your Telstra 5200/5200a
provides you with some
explanatory information.

Unavail

The number is unavailable.
May indicate that the call
is from overseas or from a
caller whose carrier does not
participate in Calling Number
Display.

Private

The caller has withheld
(blocked) their number or the
call is from a Silent Line or
unlisted number.

This number in the Callers
list is a missed call.

This number in the Callers
list was answered.

Note

# To arrange connection
of the Flashing Message
Indicator service, simply
call Telstra on 13 2200.

Calling Number Display*

If you subscribe to a Calling Number Display service your handset
displays the telephone number of the person who is calling you, as
well as the time and date of their call, even when you are on a call
(unless the number is blocked).

If the caller’s number matches an entry stored in the phonebook,
the name will also be displayed.

Please store the full telephone number, including the area code,
otherwise the name will not match the number stored in the
phonebook.

Calls lists

Your Telstra 5200/5200a stores details of all calls you make and
receive (unless the number is blocked) in 2 different calls lists:

● Received calls/Missed calls – Calls you have

answered / not answered, see page 14.

● Dialled calls – The last 10 numbers dialled, see page 13

A total of up to 40 entries can be stored in the Callers list, and 10
entries in the Dialled list.

You can view and dial numbers in any of the Calls lists and copy
them into the phonebook.

If a call is received when the Calls list is full, the oldest entry will
be replaced with details of the new caller. Press to view the
missed calls.

Using your answering machine (Telstra 5200a only)

28

Outgoing messages

The outgoing message is the message a caller first hears when the

answering machine picks up their call.

Your Telstra 5200a comes with 2 pre-recorded outgoing messages to

choose from as follows:

Answer and Record

Your Telstra 5200a has a pre-set Answer and Record outgoing message

that allows your caller to leave a message.

“Hello, your call cannot be taken at the moment, so please leave your

message after the tone”.

However, you can record your own Answer and Record outgoing message

if you wish, see ‘To record your own Answer and Record outgoing

message’, page 29.

Answer Only

Your Telstra 5200a will play a pre-recorded Answer Only outgoing

message but will not allow your caller to leave a message.

“Hello, your call cannot be taken at the moment and you cannot leave a

message, so please call later”.

You can also record your own Answer Only outgoing message if you wish,

see ‘To record your own Answer Only outgoing message’, page 30.

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Using your answering machine (Telstra 5200a only)

27

Setting time on the answering machine

You will need to set the date and time so that you know when each
message was received.

Once a message has been played back, the machine will announce, for
example, “Tuesday, four fifty, pm.”

1. Press and hold until you hear the current setting.

2. Press or to scroll through the days and press to select. The
day is announced followed by the current hour setting.

3. Press or to scroll through the hours and press to select. The
hour is announced followed by the current minutes setting.

4.Press or to scroll through the minutes and press to select.

The newly set day and time is announced.

Answer delay

Answer delay sets the number of times your Telstra 5200a will ring before

the answer machine picks up your call and starts playing the outgoing

message. The default setting is for the answering machine to answer after

6 rings. You can change this setting to between 2-9 rings.

To change the answer delay setting

1. Press and hold the button on the base unit until the current setting
is announced, then release.

2. Press and release the button to move through the settings, with
each press the options will be announced and will also be shown on the
base unit display, i.e. 8, 9, Time Saver, 2, 3, 4, 5, 6, 7.
See page 35 for a description of the Time Saver feature.

When you hear the setting you want, do not press the button again.

After a short delay your chosen setting will be announced.

To check the answer delay setting at the base station

1. Press and release the button.

The current setting will be announced and also shown on the base unit

display.

Telstra phone features

24

Note

# To arrange
connection of the
Flashing Message
Indicator service,
simply call Telstra on
13 2200.

* Monthly charge
and call charges
apply.

^ Available to most
Telstra home phone
access customers.

Flashing Message Indicator#

The Telstra 5200/5200a is designed to provide visual indication
when a new message is left in your Telstra Home Messages 101® or
MessageBank® service.

When a new message is left, an icon will be displayed on the
handset.

After you have listened to your message(s), the icon will disappear.

MessageBank® and Telstra Home Messages 101®

MessageBank takes the message for you when you are on the phone or
can't answer it, so you can call back when it suits you. Message retrieval is
free from most Telstra fixed line telephones.* Telstra Home Messages 101®
is free to turn on or use.^

To listen to your messages

Press and hold button for 1.5 seconds. Your handset will access the
telephone line and automatically dial 125 101.

Follow the voice prompts to access you messages.

Call Waiting

If an incoming call arrives while you are already engaged on a telephone
call, you will hear a soft beep every 5 seconds. The second caller’s number
(and name if stored in the directory) will appear on the handsets display.

To accept a Call Waiting call

If you hear the tone that tells you there is another caller, whilst you are
on a call:

1. Press and hold button for 1.5 seconds.

The first caller is put on hold and you can talk to the second caller.

2. To switch between callers, press and hold button for 1.5 seconds.

5200-5200a.indd, Spread 25 of 26 - Pages (28, 25) 20/9/05 12:32 PM

Your Telstra 5200a can digitally record up to 11 minutes of messages,

with each message lasting a maximum of 3 minutes. As well as recording

incoming messages, you can record memos for other users.

You can operate your Telstra 5200a from:

● the base unit;

● remotely from most tone dialling telephones.

Your Telstra 5200a comes with two pre-recorded outgoing messages,

Answer and Record or Answer Only, but if you wish you can record your

own.

You will need to set the day and time (if you have not already done so) so

that you will know when each message was received, see page 6.

Message display on the base station

The table below provides an explanation of what is shown on the base

station display.

DISPLAY DEFINITION

(Blank) Power off.
C-0 (flashing) Day/Time needs to be set.
0-9 Answer-on mode, 0-9 messages.
9 (flashing) 10-59 messages. Indicating more than 9
messages stored.
–– Alternating with 0-9 Power on, but set to answer off mode.
The display flashes between a dash and
the number of messages saved in the
memory.
A (flashing) Handset menu and Remote access in
progress
F (flashing) Memory full.
Delete some or all of your messages
P (flashing) Message paused.
P-1: Alternating between P & 1 When selecting or playing
Answer & Record outgoing message.
P-2: Alternating between P & 2 When selecting or playing Answer Only
outgoing message.
r (flashing) Message recording (memo, outgoing
message or incoming message).
t or 2 to 9 Setting or reading answer delay.
8-0 Counting down.

Note

Your answering
machine is designed
to answer calls after
16 rings when it is
switched off. This
is to enable you to
operate the remote
access functions
of your answering
machine in the event
your answering
machine is switched
off.

Using your answering machine (Telstra 5200a only)

25

To switch the answering machine ON/OFF

Your Telstra 5200a is set to ON and Answer and Record when first

powered up.

Press and release the button to switch on or off.

If you hear “Answer on, your outgoing message is....” the answering

machine is switched on and is ready to answer incoming calls and record

any messages, unless Answer Only is selected.

Answer Only is an advisory announcement only, so that the machine will

not record an incoming message.

See page 35 for a full explanation of the outgoing messages available.

The display on the base unit shows the number of messages stored in the

memory.

If you hear “Answer off”. the answering machine is switched off.

The display on the base unit will flash between a dash and the number of

messages saved in the memory.

To adjust the base unit loudspeaker volume

The loudspeaker volume ranges from 0-9 plus H, where 0 is Off and H is

the maximum level. The default level is 5.

1. Press on the base to increase the volume.

2. Press on the base to decrease the volume.

If you adjust the volume when the answering machine is not being used,

a beep sounds at each press. When the volume reaches its highest or

lowest levels two beeps will sound.

Using your answering machine (Telstra 5200a only)

26

5200-5200a.indd, Spread 26 of 26 - Pages (26, 27) 20/9/05 12:32 PM