TelSky S400I User Manual

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User Manual

HD+ Smart TV Satelliten Receiver

HIGH DEFINITION MULTIMEDIA INTERFACE

HD+ Smart TV

Satellite Receiver

User Manual

Table of Contents

Notices

Before using the product

Remote Control

Setup

The Installation Wizard

Basic Operation

The Main Menu

HbbTV Applications

Connecting external USB devices

Program Guide (EPG)

Control Panel

Channel Lists Editing

Video, photos and music streaming over your

home network

Frequently Asked Questions

Technical Speciﬁcations

Troubleshooting

Warranty, service and support

71 71

Notices

COPYRIGHT© 2013 TELESTAR Digital GmbH; Not to be copied, used or translated in part or whole without TELESTAR prior consent in writing except approval of ownership of copyright and copyright law. Television programs, movies, video tapes, discs, and other materials may be copyrighted. Unauthorized recording of copyrighted material may be against the copyright laws in your region.

WARRANTY This warranty does not cover parts which may become defective due to misuse of the information contained in

this manual. Read this manual carefully and make sure you understand the instructions provided. Should you experience a problem with this unit, please refer to the trouble shooting section of this user manual; Please retain the original packaging, should it be necessary at some stage to return the unit.

CE MARK FOR EUROPEAN HARMONISED STANDARDS The CE mark which is attached to these products means it conforms to EMC Directive (2004/108/EC), Low Voltage Directive (2006/95/EC) and RoHS Directive (2011/65/EC).

WEEE CONSUMER NOTICE The TELESTAR product you have purchased is subject to Directive 2002/96/EC of the European Parliament and the Council of the European Union on waste electrical and electronic equipment (WEEE) and, in jurisdictions adopting that Directive, is marked as being put on the market after August 13, 2005, and should not be disposed of as unsorted municipal waste. Please utilize your local WEEE collection facilities in the disposition of this product and otherwise observe all applicable requirements. For further information on how to properly dispose of your product and for information speciﬁc to your country, please contact your vendor or visit the “Support” section of our website: www.telestar.de

Disposal of Old Electrical and Electronic Equipment (Applicable in the European Union and other European countries with separate collection systems)

This symbol on the product or on its packaging indicates that this product shall not be treated as household waste. Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. The recycling of materials will help to conserve natural resources. For more detailed information about recycling of this product, please contact your local Civic Ofﬁce, your household waste disposal service, or the shop where you purchased the product.

FOR USED BATTERIES Disposed of the used batteries properly. Please follow the local regulations for the battery disposal.

OPEN SOURCE SOFTWARE NOTICE The product uses certain open source operating system software distributed pursuant to GNU GENERAL

PUBLIC LICENSE version 2 and GNU LESSER GENERAL LICENSE version 2.1 each as deﬁned and published by the free .software foundation, inc. the following gpl and lgpl software source codes used in this product can be provided:

GPL software LGPL software

linux kernel wedison, cairo busybox ffmpeg gzip libgcc, libstdc++

WEB and Internet-based Applications

Web content and Internet-based services and applications are provided by third parties and can be terminated at any time without any notice.

TRADEMARKS Manufactured under license from Dolby Laboratories. ‘Dolby’ and the ‘double-D’ symbol are trademarks of Dolby Laboratories.

CAUTION: PREVENTION OF SCREEN BURN-IN Continuous display of still images and graphics, such as on-screen displays, stock market tickers, and other ﬁxed (non-moving) patterns can cause permanent damage to the television. Plasma screen displays, projection televisions, and CRT televisions are especially susceptible to this.

ABOUT THIS MANUAL Instructions in this manual describe the operation using the controls on the remote. You can also use the corresponding controls on the front panel with the same markings. The on-screen display illustrations used in this manual may not match the graphics displayed on your television exactly.

SAFETY

For your safety, be aware of the following precautions.

RISK OF ELECTRIC SHOCK

DO NOT OPEN

CAUTION

WARNING: TO PREVENT ELECTRIC SHOCK,DO NOT REMOVE COVER, NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONAL.

Graphical symbols and supplemental warning markings are located on the back panel of the terminal.

WARNING: TO REDUCE THE RISK OF FIRE OR SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE.

The lightning ﬂash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage” within the product’s enclosure that may be of sufﬁcient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. Product identiﬁcation and supply rating are provided on the label found on the bottom of the

unit and the back panel respectively.

SAFETY PRECAUTIONS This digital video receiver has been manufactured in accordance with international safety standards. For your own safety, you should read the notes on safety precautions carefully, and take note of them, before operating your new receiver. For your own safety, please be sure to follow these safety precautions.

• This product is for indoor use in moderate climates only.

• This product contains no user serviceable parts. The unit should only be opened or repaired by qualiﬁed

service personnel.

• The supplied AC power cable must be used to power this product. If the power cord becomes damaged,

it must be replaced. Always refer to qualiﬁed personnel.

• Check to make sure operating voltage of the product is identical with your local power supply, prior to

connecting it to the power socket.

• To prevent ﬁre or shock hazard:

- Do not expose the apparatus to dripping or splashing.

- Do not place objects ﬁlled with liquids, such as vases, on the apparatus.

• Install the product so the AC power cable can be unplugged from power socket immediately, in the

event of a problem.

• The unit should not be placed near sources of open ﬂame. No open ﬂame sources, such as candles,

should be placed on the unit.

• Should any solid object or liquid fall into the cabinet, unplug the product and have it checked by qualiﬁed

personnel before operating it any further.

• Proper grounding: For protection from lightning and static discharge the antenna connected to this

receiver must be connected to earth ground. The proper grounding can be achieved by connection to the earth ground system of your house/building, or by a qualiﬁed installer.

VENTILATION

• Do not expose the product to high temperatures, such as placing it on top of other product that produce

heat or in places exposed to direct sunlight or spot lights.

• The ventilation slots on top of the product must be left uncovered to allow proper airﬂow into the unit.

Do not stand the product on soft furnishings or carpets. Do not stack electronic equipment on top of the product.

• Do not place the product in a location subject to extreme changes in temperature. The temperature

gradient should be less than 10 degrees C/hour.

• Place the product in a location with adequate ventilation to prevent the build-up of heat inside the

product. The minimum ventilation space around the unit should be 7 cm. The ventilation should not be impeded by covering the ventilation openings with items, such as newspapers, table cloth, curtains, etc.

POWER SOURCES

• The product is not disconnected from the AC power source (mains) as long as it is connected to the

power outlet or wall socket, even if the product is turned off.

• If the product will not be used for a long period of time, disconnect it from the AC power outlet or wall socket.

Before using the product

This chapter provides detailed description of the product and its accessories.

PACKAGE CONTENT

FRONT PANEL

1. VFD Display

2. Standby indication LED

3. Standby key - Switches between operation and standby modes.

4. Channel Up key

5. Channel Down key

2 Batteries HDMI Cable HD+ Smart card

Remote control

User manual

WLAN-Antenna

REAR PANEL

Scena 6x (IDL6650n) Rear Panel Graphics

67 8101

LNB

Out

LNB In

Audio R

Audio L Video

AC 230V 50-60Hz

30W Max.

Electrical shock hazard! Do not open! Elektroschock-Gefahr! Nicht öffnen!

950-2150Mhz

13/18V

Max. 400mA

22Khz

Off On

Made in China

SPDIF

Optical

WiFi

eSATALAN

54 9

1. LNB In and LNB Out LNB In Connects to the satellite antenna cable. LNB Out allows to connect to another digital receiver.

2. LAN (RJ45) Connection to Local Area Network (LAN) at home.

3. eSATA Connects to a external SATA devices.

4. WiFi Antenna Connects to a Wireless LAN home network.

5. USB Host Connects to a USB devices.

6. HDMI Connects to the TV using HDMI cable for High Deﬁnition signals.

7. TV SCART Connects to a TV SCART cable. This connection supports Standard Deﬁnition TV resolutions only.

8. Digital audio, SPDIF Coaxial output Outputs digital audio signals (S/PDIF) for home cinema connection over coaxial connector.

9. CVBS video output Connects to the TV or DVD/VCR recorder and outputs analog composite video signals. This connection supports Standard Deﬁnition TV resolutions only.

10. AUDIO L/R Connects to the TV or DVD/VCR recorder and outputs analogue stereo audio signals.

11. Digital audio, SPDIF optical output Outputs digital audio signals (S/PDIF) for home cinema connection over optical connector.

12. On/Off switch Powers on/off the receiver.

Note: The image shown may differ from the actual product.

Remote Control

FIRST TIME USE: Two 3V Lithium CR2032 batteries come pre-installed in your remote control. When using the remote for the ﬁrst time, pull out the plastic tab from the remote to activate the batteries.

REPLACING THE BATTERIES: With screwdriver, remove the battery tray. Insert the batteries with the “+” marking facing up into the battery tray. Slide the tray back into the remote until it clicks.

YOUR TWO-SIDED REMOTE Your Receiver is supplied with an advanced keyboard remote control that makes internet browsing simple and convenient.

Guide

Info

Fav.

Exit

TV/Radio Sub/AudioWeb

tuv

wxyz

pqrs

jklmnoghi

abc

def

_ - /

/ --

2 3

Back

V-format

Media

Fast Rewind / Slow motion - press to change the speed

Pause / Play - Pause during playback or live TV (Time shift)

Fast Forward / Slow motion - press to change the speed Jumps backward during playback Stop Jumps forward during playback

1 Standby – switches the receiver into standby mode 2 Mute – mutes the audio outputs of the receiver 3 Color keys used for selection in On-Screen-Display menus 4 TV/Radio - displays the TV/Radio channel list Subtitles/Audio – displays the list of available subtitle or sound-track languages Media- Access connected media devices Web- Access your bookmarks, home page or and HD+ SmartTV web portals. 5 Guide – displays the TV program guide Info – displays detailed program information Fav – selects the favorite list the user wants to be active Exit – leaves the menu currently on screen 6-7 Up, Down, Left, Right and OK – navigation and select keys 8 Back - toggles through recently watched channels 9 Volume up/down 10 Channel up/down 11 Menu – brings up the Main Menu on the screen 12 Keypad – for numerical and textual input 13 Record 14 Teletext - launches the teletext browser 15 V-Format - selects the picture resolution 16 Full screen - Enlarge framed video to full screen 17 Playback navigation keys (see details below)

18 Unlock keyboard / backlit key press indication led 26 OK 19 ALTGr function key 27 Delete / Escape 20 ALT function key 28 Zoom In / Zoom Out 21 Tab forward / backward 29 Home-page shortcut 22 CAPS function key 30 Navigation color keys 23 Back 31 Favorites 24 Menu – Show Main menu / Top web browsing bar 32 Mouse pointer on / off 25 Forward 33 Battery compartment

Note: Keys in Yellow require use of ALTGr key to operate, keys in Blue require the ALT key.

USING THE MOUSE CURSOR

1. Make sure the keyboard side is unlocked by pressing the unlock key

2. Press the

ALTGr

key and then

key (one after the other) to activate/deactivate the mouse cursor.

3. Use the arrow keys to move the mouse cursor over the screen.

4. Press the

key to click on links or buttons on the web page.

Note: The mouse cursor will disappear from the screen if the mouse is idle for over 10 seconds. Press any of the up/down/left/right arrow keys to re-display the mouse cursor on the screen.

Setup

This section explains the most important functions to ensure that you can directly watch television with your new digital receiver. Please note, additional adjustments may be required.

Note: Do not connect the digital receiver to the main power yet.

Connecting the Antenna and LNB (Low Noise Block) to the digital satellite receiver input

Connect the LNB on the satellite dish antenna directly to the digital receiver using the “LNB in” connector of the receiver, by means of a coaxial cable. You may use the loop-through connector to connect to a second receiver.

Connecting the TV set

The digital receiver and TV set can be connected by means of a SCART cable (not supplied) or HDMI cable (Optional). Simply connect the two ends of the cable you select to use in connecting the receiver to the TV set. The SCART connection ensures that audio and video signals are transmitted to the TV set in optimum quality. The HDMI connection is recommended for HD TV. In case the TV has a HDMI input connector, a special all-digital interface that provides the highest picture quality, connect the product to the TV with the HDMI cable.

Connecting the Network

The receiver connects to the internet through the internet router or DSL/cable modem in your home. The receiver can connect to the router or DSL/cable modem via the Ethernet or Wi-Fi interface depending on the interfaces supported by your router or DSL/cable modem equipment.

1. Connecting via the Ethernet port: Connect one end of the Ethernet cable to the receiver and the other end to the LAN port at the router or DSL/ cable modem.

2. Connecting via the Wi-Fi interface Set the options for the Wi-Fi:

• Network Name (SSID): Select the network name of your Wi-Fi access point from the list.

• Security Type (WEP, WPA, WPA2): The receiver supports WEP 40/128bit ASCII, WEP 40/128bit HEX,

WPA and WPA2. The settings of the security type of the Wi-Fi and the receiver shall be the same.

• Password: When using the security type, you must set the password. Enter the same password in the

Wi-Fi setting menu.

Note: To improve quality of service, keep the distance between the Wi-Fi access point and the receiver close.

Connection to a DVD recorder or video recorder

The DVD recorder or video recorder may be connected to the receiver via a SCART connection or the CVBS video and analogue stereo audio outputs.

Note: The A/V output of the DVD recorder or VCR needs to be connected to the TV directly and cannot be connected to the receiver.

Connection to a hi-ﬁ system

The audio quality of digital TV and radio programmes can be enjoyed even more when reproduced through a hi-ﬁ audio system. To do this, use a RCA cinch stereo cable to connect the sockets marked Audio L/R on the receiver to one of the inputs of your hi-ﬁ system marked either Line, Aux or Extra. If your hi-ﬁ system is equipped with a digital audio input, you may use a digital RCA cinch cable to connect the electrical (Coax) digital audio output of your receiver (socket SPDIF) to your hi-ﬁ or Dolby Digital system. The receiver is also equipped with an optical digital output. If your hi-ﬁ system is equipped with an optical audio input, you may use an optical cable to connect your hi-ﬁ system to your digital receiver.

Connection to main power supply

After all the connections are done you can connect your digital receiver to power. Just before plugging a power cable into the wall connector put the power switch, on the rear panel, in position 0 (off).

CONNECTION DIAGRAM

LNB Out

LNB In

Audio R

Audio L Video

AC 230V 50-60Hz 30W Max.

Electrical shock hazard! Do not open! Elektroschock-Gefahr! Nicht öffnen!

950-2150Mhz

13/18V

Max. 400mA

22Khz

Off On

Made in China

SPDIF

SPDIF Optical

WiFi

eSATALAN

Home Network

eSATA devices

USB devices

Analogue Audio

Digital Audio

VCR/DVD Recorder

Video output only

The Installation Wizard

The ﬁrst time you turn on the receiver, a “Quick Start Guide” menu will be open to assist you with the initial settings. This menu will also appear after you do a Factory Reset. Use the Green and Red keys on the remote control to navigate forward or back through the wizard steps. Press the OK button to edit a parameter and select its value from the drop list that will appear on the right side of the screen.

COUNTRY AND MENU LANGUAGE This is where you can set your country and the menu language related parameters of your digital receiver. Select the language to be used for all menus.

Note: This does not change the language for information about programs shown in the EPG. Press the Green key on the remote control to continue to Antenna settings.

ANTENNA SETTINGS

Satellites

To set up the receiver for the type of antenna connected, follow the instructions below. Select the satellites you wish to receive with the receiver. Each of the satellites in the built-in satellite list is conﬁgured with predeﬁned default parameters. You may press the Blue button - Advanced settings - to edit these values. See below details of the Advanced Settings.

ADVANCED SATELLITE SETTINGS

LNB Type

Select Universal for most standard LNBs, or Unicable if you have a Unicable LNB or Unicable multiswitch.

Satellite

Use this option to select the satellite for which you would like to set the position. Use the color keys on the remote control, as shown at the bottom of the screen, to delete or add a satellite from the satellite list and set their individual settings.

LOF Low and High Band

The LOF (Local Oscillator Frequency) of the LNB is usually printed on the LNB itself or in its documentation. You can set the High and Low LOF frequencies to match the LNB here.

Band switching

The receiver uses a 22kHz signal to control the band of the LNB. If you do not know if your LNB supports this feature, set the option to Auto.

DiSEqC type and DiSEqC input

You can connect up to two cascadable DiSEqC switches to the receiver. This option allows you to set the type and input port for each switch.

Reference transponder

This option allows you to set which transponder is used as the reference for the satellite signal strength.

Transponder number

Use this option to select a transponder from the built-in transponder list. Once selected from the list, the Frequency, Polarity and Symbol rate ﬁelds will be updated accordingly. Alternatively you can set these ﬁelds manually.

Frequency

Set the frequency of the reference transponder.

Polarity

Set the polarity of the reference transponder.

Symbol rate

Set the symbol rate of the reference transponder.

Tuner IF and Channel ID (Unicable only)

This option allows you to select the Unicable Tuner IF frequency (also known as User Band frequency) and the channel ID for the receiver. In a typical Unicable installation, you are able to connect multiple receivers to a single LNB or Multiswitch output, with each receiver set to connect to a different Unicable user band and channel ID.

Signal strength and signal quality bars

In two level bar meters, on the right side of the screen, the user can see the strength and quality of the signal coming from the antenna dish to the tuners. These two meters can be used while doing a ﬁne-tuning of the antenna position. The antenna has to be adjusted to have maximum possible signal strength and signal quality.

CHANNEL SEARCH In order to view video programs, you must ﬁrst do a channel search. Select the search scheme you wish the

wizard to follow:

• Select Automatic (HD+) to search for channels on HD+’s bouquets.

• Select Satellite search to search for channels on all transponders for the selected satellite

• Select Predeﬁned List to restore a predeﬁned channel list associated with the the Country you have

selected earlier. For some countries, a default channel list is shared.

Finding and storing the channels: Once the options are set, press the “Green” key on the remote control to start the channel search. Once a channel search is started, a progress bar and list of channels found will be displayed. At any time, you may stop the search by pressing Exit on the remote control. After the channel search is complete, press the “Green” function key on the remote control to save the channel list and exit.

Basic Operation

PROGRAM NAVIGATION

• You can use the numeric keys on your remote control.

• You can use the directional keys “Up” and “Down” on your remote control or on the front panel of the

receiver.

• You can use the P+ and P- keys on your remote control

• Select your viewing list by pressing the “TV/Radio” or “FAV” key, select with the navigation key ”Left”

or ”Right” the programme list, and conﬁrm the selection with “OK” key.

VOLUME CONTROL Volume Control allows you to adjust the audio volume.

1. Press the Volume +/- key to adjust the audio volume.

2. Press the MUTE key to stop the audio temporarily.

Note: The mute function remains set while you switch channels.

PROGRAM INFORMATION (INFO-BANNER)

Program information is always displayed for a certain period of time whenever you switch channels. You can view the program information by pressing the Info key while watching a program. Press the Exit key to hide the infobanner.

1. Channel number and name

2. Use the Up and Down arrow keys of the remote control to change channels

3. Current program name and timeline

4. HbbTV web service notiﬁcation - The icon appears when a web-based service is available along the broadcast on this channel. Press the red color key on the remote control to launch the service on screen

5. Use the Left arrow key of the remote control to scroll through valid options for the current channel and program. The icons on the right side describe the options - see below detailed description for each icon.

6. Parental rating information (displayed if available with the program broadcast)

7. Satellite signal quality bar

8. Program encryption information

9. Teletext information (displayed if available with the program broadcast)

10. Program timeline information

11. Active recording notiﬁcation

12. Volume

13. Current time and date.

14. Name and schedule of the next program

15. Use the Right arrow key of the remote control to scroll through program information, mini TV Guide, Full TV Guide and event scheduling.

Sleep timer

Subtitles

Resolution

Parental control

Audio format

Add to favorite

Soundtrack

Format

ADD TO FAVOURITE Scroll left with the Left arrow button when the Info-banner is displayed. Add the current channel to one of the

available favourite lists.

SUBTITLES AND SOUNDTRACKS Some TV broadcasters provide several audio channels (Soundtracks) or subtitles information, carrying commentary in various European languages, to accompany the TV image. Press the ’’Audio/Subtitles” key on your remote control or scroll left with the Left arrow key when the Info-banner is displayed until the Subtitle or Soundtracks titles are displayed with the available subtitling or audio languages. Use the directional keys on the remote control to make a selection.

ASPECT RATIO When the info-banner is displayed, scroll left with the Left arrow key until the Aspect ratio title is displayed. Press the Down arrow key and use the arrow keys to set the picture aspect ratio.

RESOLUTION Resolution allows you to set the video resolution of the picture.

1. Press the V-Format key.

2. The current resolution will be displayed.

3. Each time you press the V-Format key, the resolution changes in the following sequence: 576i/p -> 720p -> 1080->1080p -> original. Alternatively, scroll left with the Left arrow key till TV Resolution title is displayed. Press the Down key to set the resolution.

AUDIO FORMAT When the program info-banner is displayed, scroll left with the Left arrow key until the Audio format banner is displayed. Press the Down arrow key and use the arrow keys to select the audio format over the digital audio outputs of the receiver.

Notes: Dolby

Digital and DolbyTM Digital Plus transmissions are down mixed to analogue stereo signals or looped through “as is” over the digital audio outputs. Some Dolby (TM) broadcasts contain stereo or stereo+center audio data and not complete 5.1 audio channels.

SLEEP TIMER You can use the Sleep timer to specify a time (e.g. at night) at which the receiver is to switch to standby mode. This is particularly useful if there is no person available at this time to manually switch the receiver to the standby mode. Scroll left with the Left arrow key until the Sleep Timer title s displayed and set the time for automatic switch into standby mode.

Note: When switching to standby mode, the receiver is also able to switch off some TV sets with “Slow Blanking” on the SCART connector.

TELETEXT If teletext information is available on the current channel, the

symbol will be shown in the channel information

banner. You can press the

on the remote control to display this information. You can use the numeric keys

0-9, on the remote control, to enter a three-digit page number.

STANDBY MODE You can put the receiver in standby mode to reduce the power consumption while the unit is not in use. The standby mode turns off some parts of the receiver, but does not fully turn off the receiver, allowing it to start up again very quickly when the unit is turned on. If Economic is set (see User Preferences section), the receiver will enter a deep sleep energy saving mode when switched to standby mode. When in standby mode, the standby LED indication will be shown on the front panel.

The Main Menu

Besides the programme that is received from the TV station, your digital receiver is able to display different information on your TV screen like: Volume bar, Menu, Pop-ups… All those things are used as an interface between the receiver and the user (also called GUI - Graphical User Interface or OSD - On Screen Display). The actual GUI display generated by your receiver may differ slightly from those shown on the picture, as continuous updates of the software may alter the appearance or even the structure of the menus.

Navigation within the GUI display is effected by the four directional keys and “OK” key, which is used to conﬁrm a selection, as well as in some cases by means of the coloured function keys. To enter into main menu, press “Menu” on your remote control. Being in a menu and pressing “Menu” key you will completely exit from all the open menu pages. Using “Exit” key you will exit only from the last open menu page.

TV Select “Live TV” to watch live TV from the default channel list.

GUIDE (EPG) There are two types of Guides - Full Guide and mini Guide. This entry provides direct access to full TV and Radio

listing (Full Guide) of a speciﬁc day within the coming week. The EPG (Electronic Program Guide) gives you information about current broadcasted programmes as well as the schedule and information for future programmes. The mini Guide is accessible through the program info-banner.

See detailed description on the Full and mini Guides in the Program Guide chapter. Note: In order for the EPG to function properly, the time and date must be set correctly.

MEDIA This entry provides various ﬁlters allowing direct access to pre-deﬁned media folders:

• Select “All” to view the list of all media ﬁles available on the storage device.

• Select “Movies” to view a list of all the movie ﬁles on your storage device

• Select “Music” to view a list of all the music ﬁles on your storage device i.e. .mp3 ﬁles.

• Select “Photos” to view a list of all the photo ﬁles on your storage device i.e. .jpg or. bmp ﬁles.

• Select “Home videos” to view a list of all the home video ﬁles on your storage device i.e. .avi ﬁles from

your video camcoder.

WEB This entry provides direct access to HD+ SmartTV portal.

Note: Internet-based services and applications are provided by third parties, are not under TELESTAR´s control and can be terminated at any time without any notice.

CONTROL PANEL To access “Control panel” , press “Menu” and scroll down to select “Control panel”. You may select the a settings

category using the navigation keys.

Please see the Control Panel chapter later in this manual for a detailed description of all settings and their options.

HbbTV Applications

Your receiver supports HbbTV - hybrid reception of content from satellite and from the internet (HbbTV = Hybrid Broadcast and Broadband TV). In order to enjoy HbbTV services, your receiver must be connected to the internet (through wiﬁ or LAN connection). Through HbbTV, you will be able to access new services from leading broadcasters and online services and application providers – including video on demand (VoD), interactive advertising, web applications, games and social networking as well as programme-related services such as digital text and EPGs. The HbbTV services are provided and signalled to the receiver by the broadcasters (i.e. ARD, ZDF, RTL etc.). As soon as you tune to channel, the receiver will identify the HbbTV service of the channel (if available) and will launch it through its built-in web browser. When the HbbTV service is launched, some keys of the remote control will have new functionality. Follow the instructions on the screen to navigate and operate the service accordingly. Pressing the EXIT key of the remote control will leave the HbbTV service and will return to you the full control of the receiver. The HbbTV services may be disabled, launched automatically or provide on-screen notiﬁcation - please see more details on HbbTV settings under the User Preferences section.

Note: HbbTV services rely on your internet connection and therefore performance depends on the speed of your connection.

Note: Like any other internet-based services and applications, HbbTV services are provided by third parties, are not under TELESTAR´s control and can be terminated at any time without any notice.

Connecting external USB & eSATA devices

Your digital receiver is equipped with a USB and eSATA connections at the back panel.

When you connect a mass storage class device, the receiver will automatically initialize the device and will display an indication that the device is connected.

Notes: - Supported ﬁle systems - NTFS, Fat16, Fat32, Ext2

- Format Device requires entering the PIN code (default ‘0000’).

Program Guide

The following sections provide detailed description of the two types of program guides - Full Guide and mini Guide.

FULL GUIDE - GRID VIEW The Guide grid view can be displayed by pressing the Guide key , selecting the Guide entry in the Main menu or by scrolling right with the Right arrow key when program info-banner is displayed.The Guide data is provided by the TV broadcast channels. The receiver will display the EPG data that is available for each channel. However, the receiver can only display what is provided by the broadcast and has no inﬂuence on the quality or reliability of the data. While you are watching TV, the data will be loaded and displayed while you using the Guide.

Note: The message «No EPG Information» means that the data is not provided by the channel, or the data is not yet received.

The receiver is able to display the programs available on the channel currently selected, indicating the current programme as well as all following programs. This allows you to quickly obtain an overview of programs being broadcasted that day, and possibly those of the next several days as well, depending on the availability of the EPG data from the broadcaster. You can use the directional keys “Up” and “Down” to select speciﬁc channels and the directional keys “Right” and “Left” to search forward and backwards in the programme schedule. The synopsis of the programs you navigate through is displayed above the grid view. Use the Red key on the remote control to toggle between Full Guide grid view and Quick View (see below).Use the Green key on the remote control to toggle between Full Guide grid view and a Single Channel View (see below).

SINGLE CHANNEL VIEW Press the “Green” function key on your remote control to toggle between the Full Guide grid view and the Single

channel view. The Single channel view makes it easier to see an overview of programs or an individual channel, e.g. to search for repeats of a movie or to control the timer for a speciﬁc channel.

MINI GUIDE When the program info-banner is displayed, scroll right with the Right arrow key to the mini-Guide banner. The

program synopsis will be displayed above the banner. Press the Down arrow key and navigate with the arrow keys through the programs listed on the mini Guide banner. The synopsis of each program is displayed and you may set a reminder for future programs by pressing the OK key on the remote.

Control Panel

In this chapter, all options of the Control Panel menu will be described. In each of the settings screens, use the Right arrow key to view the available options for each parameter on the right side of the screen, press OK to effect a selection and the Left arrow key to go back to the parameter list on the left side of the screen.

USER PREFERENCES This is where you can set the basic parameters of your digital receiver.

Start-up mode

Select whether the receiver should display the main menu or switch to the last viewed channel when starting up from standby mode.

User interface

Set user interface parameters such as the duration of displayed menus, the transparency level of the menus and the font size used in menu screens.

History depth

You can set the history of previously selected programmes from 1-5, and then use the “Back” key on the remote control to switch between them.

Energy mode

You can switch the receiver into three different stand-by modes:

• Rapid start-up : If you prefer to get picture and sound immediately after pressing the “On” button, use

this option.

• Light stand-by: Power consumption is reduced while the unit is not in use. This mode turns off some

parts of the receiver, allowing it to start-up again quickly when the unit is turned on.

• Economic: The receiver will enter into a deep-sleep energy-saving mode (< 1W, extended start-up time

appr. 25 seconds). When in “Economic” mode, only the stand-by LED indication will be lit.

Auto standby mode

Set the period of time upon which the receiver will automatically enter the standby mode if no user interaction took place.

HbbTV mode

• Disabled - HbbTV services/applications are disabled.

• Auto-start - HbbTV services/applications are automatically launched.

• Notify - HbbTV services/applications are notiﬁed on screen and the user may choose to launch them

(most of the time by pressing the red color key of the remote control).

• Auto-red - HbbTV services/applications are launched in a background mode. Press the red color key

of the remote control to interact with the app.

TIME/DATE Use this menu to set the time and date.

Automatic Time Update

If the “Automatic Time Update” is set to “On”, the receiver will receive the time and date automatically from the broadcast signal.

Note: Some networks may transmit incorrect time or date.

Date

Use this option to manually set the date.

Local Time

Use this option to manually set the time.

Time Zone

The DVB standard broadcast time and date is for the GMT time zone. In order to display the local time correctly, you must set the local time zone.

Note: If daylight savings is enabled then the receiver is changing automatically the time on the following condition (valid for Europe with no time limit).

• summer times begins and ends at 1:00 am universal time (Greenwich mean time)

• it begins the last Sunday in March

• it ends the last Sunday in October.

This is done in disregard of DVB broadcasted information.

RECORDING

Start/Stop recording guard intervals

Set the start/stop guard interval for your scheduled TV recordings.

USB power during standby mode

Set to “Off” in order to switch off the power of the connected USB drive during standby mode in case there are no scheduled recordings to be performed.

Note: some USB/eSATA storage devices may not switch smoothly back on.

Recording mode

When set to “On”, you can switch channel during recording of another channel if both programs are broadcast on the same satellite transponder. Note: Does not apply to HD+ recordings.

LANGUAGES Use this option to set your preferred language for the on-screen menus, primary and secondary subtitling and

soundtracks languages.

PARENTAL CONTROL Not all TV and radio programmes are suitable for listeners or viewers of all age groups. The digital receiver

therefore provides an active parental control (lock) function, allowing you to block individual channels by means of a four-digit security PIN code (Personal Identiﬁcation Number) or restrict content viewing based on restriction rating data if available with the program broadcast. The default PIN is ‘0000’. Use the Change PIN option to set a new PIN any time. Use the Set Access Rights Level option to control the access to channels, system settings or both.

Note: In case you forget your pin code, call customer service.

NETWORK SETTINGS The receiver can connect to the internet through your home network router or DSL/cable modem. Connection to the internet allows you to access internetbased content, applications and services offered by the broadcasters or over the public internet. Use “LAN” (wired) if the receiver is connected to your home network over the Ethernet port or WLAN (wireless) if it connects to a wireless router in your home network.

Status

Check the status of your network connection.

Network Storage

See page 28 on “video, photo and music streaming via your home network”.

Network player

Set the quality of online video accessed through HLS streaming.

WEB BROWSER Set the parameters associated with browsing web pages and online media using the built-in web browser.

Virtual on-screen keyboard

Set whether the virtual keyboard should automatically appear on screen when the web page includes an input box.

Note: You can also use the teletext button to show/hide the virtual on-screen keyboard.

USB Keyboard Layout

Set the layout of the connected USB keyboard.

Underscan

Activate the underscan if web pages are not properly displayed on your TV screen.

Over clocking

Set system speed, may result in 20% improvement to the system performance.

Delete Cookies

All downloaded cookies will be deleted.

CHANNEL SEARCH The receiver supports automatic and advanced channel search modes. The automatic channel search was described under the chapter of “the installation wizard”. The following section focuses on the advanced channel search which is a customized search mode.

Advanced channel search

The advanced channel search allows you to make a channel search with customized search parameters.

Satellite

Use this option to select which satellite to search.

Frequency

Use this option to set the frequency of the transponder to search.

Polarity

Use this option to set the polarisation of the signal between horizontal, vertical, right and left circular.

Symbol rate

Use this option to set the symbol rate for the signal.

FEC

Use this option to set the FEC (Forward Error Correction).

PIDs

Use this option to set the PIDs between automatic and manual. If you choose manual, you can set the individual Audio and Video PIDs and the PCR.

Video PID

Use this option to manually set the Video PID.

Audio PID

Use this option to manually set the Audio PID.

PCR PID

Use this option to manually set the PCR PID.

Channels

• Select All to search for all Free-to-Air and encrypted channels.

• Select Free-to-air to search only for Free-to-air channels.

• Select HD+ to search channels on HD+’s bouquets only.

DVB-S2

Deﬁne whether searching shall cover DVB-S2 transponders as well.

Finding and storing the channels

Once the options are set, press the “Green” key on the remote control to start the channel search. Once a channel search is started, a progress bar and list of channels found will be displayed. At any time, you may stop the search by pressing Exit on the remote control. After the channel search is complete, press the “Green” function key on the remote control to save the channel list and exit.

FACTORY SETTINGS Use this option to reset the receiver to default settings. This may be necessary when a large number of settings have accidentally been made incorrectly, for example. Access to factory defaults is protected by a PIN code (‘0000’ by default).

Factory Defaults

Press the “OK” key and conﬁrm with the “Green” function key, if you want to reset the unit to the “Factory default” settings.

Note: Using this option will delete all data stored in the channel lists, and favourite lists. After this, the “Installation Wizard” will be open. Please refer to the Installation Wizard section of this user manual for further information.

Preprogrammed Channel Lists

Use this option to reset your TV channel lists to the receiver’s preprogrammed default program lists.

SYSTEM UPDATE

This option supports three ways to update the software of the digital receiver: Over The Antenna (OTA), through the USB port or over the internet. When this option is executed, the receiver will automatically search for new software version at three sources in the following order - (a) on a USB disk, (b) over the internet and (c) over the satellite. As soon as identifying the ﬁrst source containing a newer software version, the receiver will reboot into a software download mode and will start downloading the new software from the identiﬁed source. In order to update from a USB disk, you need to download the updated software ﬁle from our website to the root directory on the USB disk ﬁrst.

The USB disk should be plugged in the USB port before executing the System Update option. Do not remove the USB disk until the complete software update process is completed. In order to update over the internet, the receiver must be connected to the internet over a LAN or WiFi connection. Remove any USB device from the USB port before you execute the System Update option. If the System Update option is executed but there is no USB disk connected and no internet connection, the receiver will search for a newer software version over the satellite. This procedure may take very long time depending on the size of the new software ﬁle and therefore it is recommended to use the USB or internet methods described above for software updates. After the new software ﬁle was downloaded, the receiver will store the new software and automatically restart. All user preferences and channel lists will remain unchanged. Caution: Be careful not to interrupt the software update process by removing the USB stick, disconnecting the internet or turning off the receiver, or otherwise interrupting the installation process. If the installation is interrupted by accident, such as by a power failure, the receiver may not boot up properly afterwards.

SYSTEM INFORMATION This menu displays information related to the software and hardware version of the receiver. This information may be required if you request service or repair.

AUDIO/VIDEO SETTINGS This is where you can set the basic audio and video parameters of your digital receiver related to connections on rear panel.

Digital Audio Out

Use this option to specify desired audio format on the digital audio outputs (SPDIF / HDMI). Please check that your

TV supports Dolby Digital and DTS over HDMI.

HDMI Video output

Use this option to specify the video output format on the HDMI connector.

TV SCART

Use this option to specify the video output format on the TV SCART connector.

HDCP

Use this option to set HDCP protocol over the HDMI connection ‘On’ or ‘Off’.

ANTENNA SETTINGS Antenna settings options were described under the installation wizard chapter.

SMART CARD If your receiver is equipped with Conditional Access features, such as a CI or CA slot for a smart card, additional options may be available in the menu. Please consult your installer or card provider for information regarding use of your speciﬁc card.

Channel Lists Editing

Use the channel list editor to create , edit and organize all of your TV, Radio and Favorite channel lists. You can access the channel list editor from the Main menu (press Menu -> TV -> TV list editor) or by scrolling right with the Right arrow key when the infobanner is displayed.

The Main TV and Main Radio lists contain all of the TV and Radio programmes found during auto and manual search (see chapter Channel search). In a table, you can see the channel numbers and names. On the right side, there is a small preview screen, and at the bottom you can see all available options.

FAVOURITE LISTS Your receiver allows you to create separate lists of personal favourite programmes. This means that each member of the family, for instance, can create his or her own list of personal favourites, sorted according to their individual preferences. Use the color keys at the bottom of the screen to manage the favorite lists.

You can add, remove, or rename favourite lists as well as edit existing favourite lists.

Note: It is possible to put TV and radio programmes in the same favourite list.

Set the active list

The digital receiver has minimum three lists: Main TV, Main Radio and My Favorite. You can add additional favorite lists as well. Once you select one of the lists, this list will become the active list that will be used for zapping. To select a list, you can use the TV, Radio, or Fav keys on the remote control.

Video, photos and music streaming over your home network

The Receiver will seamlessly and securely connect to your PC over your home network, stream video, music and photos from shared folders and allow you to use your PC as a remote storage for recording and playback of your favorite TV programs.

Accessing shared folders on connected devices i.e. PCs or Network Attached Storage (NAS) drives:

1. Set login user name and password for the shared folder you wish to access (or leave empty if shared folders

are not protected):

2. Select a connected device on your home network and access shared folders on the device:

Set a shared folder to be your default storage for recorded TV:

Frequently Asked Questions

MOVING CHANNELS AND EDITING YOUR FAVORITE LISTS Under TV/Radio entry of the Main Menu, select ‘List Manager’. Select the Favorite list you would like to edit (eg My Favorite). The next screen will display the Main list on the left side and the Favorite list on the right side. Use the Up/Down keys to navigate to the channel you want to move from the Main list to the Favorite list, Mark the channel by pressing the Green button (if you wish to move a block of channels, Press OK to move the channel to the Favorite list. If you want to re-order the channels inside the Favorite list, press the Right/Left keys to switch to/from the Favorite list. When on the Favorite list, use the Up/Down keys to navigate to the channel you want to move, Mark the channel by pressing the Green button (if you wish to move a block of subsequent channels, use the Up/ Down keys to mark more channels) and press Green again. Use the Up/Down keys to mark the new location of the channel you selected and press OK to move it to the new position.

MOVING CHANNELS IN MAIN LIST Moving channels and re-ordering the Main TV or Radio lists can be done in the same way described for editing Favorite lists. However, since the Main TV or Radio lists are being updated with routine software updates and are also reset back to their default order pursuant to Factory Reset operation, it is not recommended to move channels and/or re-order the Main lists. The Favorite lists are the right tool for the users to create, order and manage their own channel lists.

IS FLASH CONTENT SUPPORTED BY THE WEB BROWSER? The web browser embedded in your receiver is compatible with HTML5 and CE-HTML and its video player supports the standard MPEG2/MPEG4 audio/video formats. Web content that is provided in Flash format is not supported and may result in an error pop up message suggesting to install a Flash plug-in however such plug-in installation is not available for the receiver due to the strict security requirements.

Technical Speciﬁcations

GENERAL INFORMATION

- Full HD+ compliant Full HD+ compliant, supporting HD+ SmartTV and HD+ Replay

- WiFi and Ethernet connection

- Media library, TV recording and playback over shared folders, network and USB storage devices*

- Microsoft PlayReady DRM

- HbbTV 1.5, HTML5 support

- HLS smooth streaming and HTTP streaming

- Nagravision CAS and PRM embedded

- Number of channels: 6000, Number of favourite list: 8

- EPG: up to 7 days based on SI information

- Free remote control apps for iPhone/Android-based smartphones

- Decoding MPEG2, MPEG4, H.264, VC1, WMV, WMA, HE-AAC MKV, AVI, XViD, JPEG, Dolby™ and MP3

- Deep standby low power mode

SATELLITE FRONT-END

- Modulation: DVB-S/S2

- Input connector: F-connector (with Loop-through)

- Frequency range: 950-2150 MHz

- Symbol rate range: 1-45 MSym/s

- Input level: - 25 to - 65 dBm

- LNB voltage: 13/18V max 400 mA

- Tone control: 22 kHz

- DiSEqC and Unicable

VIDEO DECODING

- MPEG2 MP@HL, MP@ML, MPEG4 AVC high proﬁle level 4.1

- Max resolution 1920 × 1080p

- Supported resolutions: 576i over CVBS video and SCART connectors 576i/p,720i, 720p,1080i,1080p over HDMI interface

- Standard PAL

- Aspect ratio: 4:3 and 16:9, Automatic adjustment for 16:9 TV sets, Letter Box supported

AUDIO DECODING

- Mono, Dual channel, Stereo, Joint Stereo, MPEG1, MPEG2, mp3, AC3, Dolby Digital Plus

- Digital Audio - via S/PDIF interface Dolby Digital pass through PCM data output

REGULATORY COMPLIANCE

- Compliant to CE: 2004/108/EC (EMC) 2006/95/EC (low voltage directive) 2011/65/EC (RoHS)

POWER REQUIREMENTS

- Mains input voltage: 230V~

- Mains input frequency: 50 / 60 Hz

- Power consumption: Typ.< 11W, Max. 30W

- Deep standby mode – less than 1Watt

PHYSICAL SPECIFICATION

- Size (W * H * D): 260mm * 53mm * 225mm

- Operating temperature: +5°C to +35°C

- Storage temperature: -20°C to +60°C

CONNECTIVITY

- 1 x USB2.0 High Speed Host port

- 1 x 10/100Mbps Ethernet port, RJ45

- 1 x WiFi 802.11 b/g

* Subject to 3rd party license.

REAR PANEL INTERFACES

- Front-End: Input connector: Input connector: IEC169-2, Socket (F-connector for Satellite front end) Loop Through Output connector: IEC169-2, Plug

- TV SCART connector: CVBS/RGB(output) L&R Audio (output) Fast Blanking (output)/Slow Blanking (output)

- Digital Audio SPDIF: 1 * Coaxial (RCA), 1 * Optical

- CINCH (RCA): Audio L/R and CVBS (RCA)

- Ethernet 10/100Mbps, RJ45

- HDMI

- USB 2.0 host socket (Type A)

- Wiﬁ antenna

- eSATA port

FRONT PANEL

- Standby, Channel Up/Down keys

- VFD display

- 1 Standby LED Indicator

- 1 IR Sensor

- 1 Smart card reader

ACCESSORIES

- User manual: English, German.

- Remote control unit with batteries

- HD+ smart card

- 1.5m HDMI cable

Troubleshooting

ERROR POSSIBLE CAUSES POSSIBLE SOLUTIONS

No image, no sound, no display

No power supply Check connection cables

Short circuit in coaxial cable

Disconnect device from mains power supply, eliminate the short circuit in the coaxial cable or connections, reconnect, and activate device

Defective or missing cables Check connecting cables

Wrong video format selected in the

OSD settings

Check the settings to make sure your TV supports the selected format

Small blocks in the video, occasionally no sound, occasionally

no signal

Signal too weak

Check for defective cables or connectors. Alternatively, reduce the coaxial cable length

The displayed time differs from the current program

Incorrect time settings

Check the settings and correct the time

Scrambled programs are not

received

The CI module or CA card is not

correctly inserted

Re-insert the Card and/or module

The CI module or CA card belong to

a different decoding system

Use a CA module or Card for the speciﬁc decoding system

Sound OK, but no image Device is set to a Radio channel Change to TV mode

The Remote Control does not work

The batteries are weak Replace the batteries

The batteries are installed

incorrectly

Install the batteries, observing the correct polarity, as marked in the battery compartment

The remote control is not pointed directly at the receiver

Aim the Remote Control directly at the front of the receiver

The front of the receiver is blocked

Remove the obstruction from in front of the receiver

Previously receivable programs are

no longer received

The frequency has changed Start a channel search

There is a problem with the signal

Check all cables and connectors connected to the RECEIVER

Warranty, service and support

This Limited Warranty applies only to the Product sold by TELESTAR Digital GmbH (hereby, the “Company”) the Customer purchase for his own use and not for resale. The term “Product” in this Limited Warranty does not include any software programs, whether pre-loaded with the Product, installed subsequently or otherwise.

1. Disclaimer and exclusion

except as speciﬁed in this limited warranty, the foregoing warranties are given and accepted in lieu of any and all other warranties or conditions, express or implied, including, but not limited to, the implied warranties or conditions of merchantability and ﬁtness for a particular purpose. to the extent an express or implied warranty cannot be excluded in some states or juridictions, the above exclusion may not apply. in that event, such warranties are limited in duration to the warranty period. no warranties apply after that period. because some states or jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply. this limited warranty gives customer speciﬁc legal rights, and customer may also have other rights which vary from jurisdiction to jurisdiction. customer is advised to consult applicable state or country laws for a full determination of your rights. This disclaimer and exclusion shall apply even if the express warranty set forth below fails of its essential purpose.

2. Limitations of Liability

Under no circumstances shall the Company or its supplier be liable for (a) damage to, or loss or corruption of programs, data or media, or (b) any damages whatsoever (including, but not limited to, direct or indirect damages, loss of business proﬁts, lost savings or other special, incidental, exemplary or consequential damages whether for breach of warranty, contract, strict liability, tort) arising out of or resulting from the use of or inability to use the products and/or the enclosed written materials or the provision of or failure to provide support services, even if the Company, its supplier, an authorized Company representative, service provider or dealer have been advised of the possibility of such damages or of any claim by any third party. Any liability of the Company or its supplier which is not excluded shall be limited to the purchase price of the Product. Some jurisdictions do not allow the limitation of incidental or consequential damages so this limitation may not apply fully to the Customer, but such limitation shall apply to the maximum extent permitted by applicable law.

3. Application of the Warranty

The Company warrants the Product against critical failure resulting from original manufacturing defects in workmanship or material, under normal use. The company does not warrant any uninterrupted or error-free operation of the product or that all deﬁciencies, errors, defects or nonconformities will be corrected. Unless the company speciﬁes otherwise, this warranty extends only for the original user of the Product and the Warranty applies only in the country or region in which the original user purchases the Product to the Company or a Company Reseller in case of a resale.

4. Warranty period

The warranty period of the Product is 24 months. The warranty period for the Product starts at the day of purchase (purchase invoice date) of the Customer, and in case of a resale by the Company Reseller not more than 45 days after the production date marked on the Product. This Limited Warranty extends only to the original end-user purchaser of the Product and is not transferable to anyone who obtains ownership of the Product from the original end-user purchaser.

5. Limited Warranty Exclusions

This Warranty with respect to the Customer’s Product is subject to the following exclusions: (i) Failure or damage resulting from misuse (including but not limited to use of any Product capacity or capability, other than that authorized by the Company in writing), accident, modiﬁcation, unsuitable physical or operating environment, or improper maintenance by the Customer; (ii) Failure caused by a Product for which the Company is not responsible; (iii) Any non-Company Products, including those provided with, or installed on, a Company Product at the Customer request; (iv) Accessories, supply items and consumables (e.g. batteries), and structural parts (e.g. frames and covers); (v) Service of Product alterations; (vi) Service of a Product on which the Customer is using capacity or capability, other than that authorized by the Company in writing; (vii) Any Product not manufactured by or for the Company, or sold to an end-user in a country not covered under

this Warranty; (viii) Loss of any, or damage to, programs, data, or storage media. The Company may opt to replace the Product submitted for warranty services and, thus, any data stored on the original Product may become permanently inaccessible. This Limited Warranty is voided by removal or alteration of identiﬁcation labels on the Product or its parts. Any technical or other support provided for a Product under warranty, such as, “How to” questions and those regarding the product set-up and installation, is provided WITHOUT WARRANTIES OF ANY KIND. The Company is not liable for any transport/delivery/insurance costs, import duties, taxes, licensing fees and any charges from telephone/fax communication as consequence of the failure of the Product.

Web-based content, applications and services are provided by 3rd parties and may be limited to certain regions, require additional cost and may become unavailable at any time without prior notice. The availability, provisioning, quality or availability of content, content copyrights, other IP rights etc. of web-based content, applications or services are not covered by the terms of this Limited Product Warranty. The Product is designed to allow access to the HD+ online video services and applications under the HD+ SmartTV portal. Being an internet-based service, the HD+ SmartTV portal may be unavailable at any time without any notice and is completely out of the control of Telestar Digital GmbH. The SmartTV portal is operated exclusively by HD+ and any claim or problem associated with the availability of the service, provisioning of the service, quality or availability of content, content copyrights, other IP rights etc. should be addressed to HD+’s service department directly and are not covered in any way by the terms of this Limited Product Warranty.

6. Service during the warranty period

In the event the Product is found to be defective within the warranty period, Customer’s sole and exclusive remedy and the entire liability of the Company under this Limited warranty will be, at the Company or its Service Center, at its option: (1) Repair the Product by means of remote support such as, but not limited to, telephone, email support. (2) Upon the product return to the party supplying it to the Customer, freight an insurance prepaid: (2.1) repair or replace any defective Product or parts of the Product thereof covered by the Warranty with new or factory-refurbished Products or parts that are equal to new products in performance. (2.2) refund the amount paid for the product, less a reasonable allowance for usage Unless the Company speciﬁes otherwise, a Product or part that is repaired or replaced under this Warranty shall be covered for the remainder of the original warranty period applying to the Product or part. All exchanged parts and Products replaced under this Warranty will become the property of the Company.

7. To get the Limited Warranty service

In the event that a warranty service is required, you should contact your specialist dealer or the point of sale. Warrantee claims cannot be made directly to the company - Telestar Digital GmbH. You should therefore keep your sales receipt as proof of purchase. The Company recommends the Customer ﬁrst utilize support material shipped with the product, product diagnostics, information contained on the Web, and online support on http:// www.telestar.de. If unsuccessful to obtain service under this warranty, the Customer must notify the Company Technical Support or its authorized Service Center representative of the defect before the expiration of the warranty period. Customers will provide appropriate assistance to the Telephone Support personnel to resolve issues. If the technical support is unsuccessful, The Company or its authorized Service representative will instruct the customer on how to receive warranty repair. If the Customer does not know of a Company authorized service center for the Company’s product, it should contact the reseller. If the reseller is an authorized service center, they will arrange for repair. If the Customer reseller is not a Company authorized Product’s service center, they will direct the customer to an authorized service center. The Company reserves the right to charge for service in exception cases.

8. Governing Law

The Customer and the Company consent to the application of the laws of the country, in which the Customer purchase the Product to the Company or a Reseller approved by the Company in case of a resale, to govern, interpret, and enforce all of the Customer and the Company’s rights, duties, and obligations arising from, or relating in any manner to, the subject matter of this Statement of Limited Warranty, without regard to conﬂict of law principles. these warranties give you speciﬁc legal rights and you may also have other rights which vary from state to state or jurisdiction to jurisdiction.

9. Jurisdiction

All of our rights, duties, and obligations are subject to the courts of the country in which you purchase the product to the Company or a Company Reseller in case of a resale.

Notes / Notizen

TelSky S400I User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual