Telpar MTP-2232, MTP-2242, MTP-2222 User Manual

MTP-2232/2242 Modular Thermal Printer

MTP-2222 Printer without presenter

MTP-2200 Series Modular Thermal Printer

User Manual

TELPAR

A Platinum Equity COMPANY

187 Crosby Road

Dover, New Hampshire 03820

Toll Free: 800-872-4886 (from the U.S.A. and Canada only)

603-750-7237

Fax: [phone]

Website: www.telpar.com

E-mail: [e-mail]

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Warranty

TELPAR — Printer Limited Warranty

For one (1) year after shipment of the printer product to Buyer, Telpar warrants the product against defects in materials
and workmanship provided the product has been operated and maintained in accordance with manufacturer’s
operating and maintenance specifications. This warranty specifically excludes ribbons, paper and other consumable
items.

THIS WARRANTY IS IN LIEU OF ANY AND ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED. TELPAR
MAKES NO OTHER WARRANTY AND BUYER SPECIFICALLY WAIVES ANY OTHER WARRANTIES, INCLUDING
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THERE ARE NO
WARRANTIES THAT EXTEND BEYOND THOSE DESCRIBED HEREIN.

Telpar’s liability hereunder is limited to the repair or replacement of defective parts. This liability does not extend to
normal wear and tear. Telpar will, solely at its option, remedy all valid warranty claims either by:

(a) Repairing or replacing the defective unit at Telpar’s factory; or

(b) Repairing or replacing the defective subassembly at Telpar’s factory.

If so directed by Telpar, Buyer shall return the defective unit or subassembly, transportation prepaid by Buyer, to
Telpar’s factory. After repair or replacement has been accomplished, Telpar will return the unit or subassembly,
transportation prepaid by Telpar, to Buyer.

As a precondition to any warranty service, prior to return of any units or subassemblies to Telpar by Buyer, Buyer
must contact Telpar’s Order Administration Services and receive authorization in the form of a Return Material
Authorization (RMA) number. Telpar reserves the right to refuse any goods it has not previously authorized for return,
or any goods shipped without transportation prepaid.

No warranty shall apply to any damage resulting from or caused by Buyer, if Buyer shall make any changes,
modifications, additions or deletions of hardware, software or firmware in the Printer products sold hereunder without
Telpar’s advance written consent.

Warranty service may be obtained by contacting our Customer Service department for instructions:

TELPAR

187 Crosby Road

Dover NH 03820

ATTN.: Warranty Service Department.

Telephone: [phone]

Fax: [phone]

Email: [e-mail]

Upon inspection, Telpar will make necessary repairs or replacement and return the merchandise, shipping prepaid.

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Table of Contents

1 General................................................................................................................................... 6

1.1 Applications...................................................................................................................... 7

1.2 Standard Features........................................................................................................... 7

1.3 Options for the MTP-2200 Series.................................................................................. 8

1.4 General Specifications................................................................................................... 8

1.5 Safety / Agency Information............................................................................................ 8

1.6 Power Supply Requirements......................................................................................... 9

1.6.1 External Power Supply (supplied separately)..................................................................... 9

1.6.2 Voltage: 24 VDC ±5%.................................................................................................... 9

1.6.3 3-Pin Hosiden Connector on Printer for Power Supply Connection............................... 9

1.7 Telpar Roll Paper for MTP-2200 Series...................................................................... 10

2 Operator Instructions....................................................................................................... 11

2.1 Unpacking and Inspection............................................................................................ 11

2.2 Paper Loading................................................................................................................ 11

2.2.1 Side-Loading Roll.......................................................................................................... 11

2.2.2 Top Loading Roll........................................................................................................... 11

2.3 Paper Jam....................................................................................................................... 11

2.3.1 Head Up Lever.............................................................................................................. 12

3 Installation........................................................................................................................... 13

3.1 Self Test Mode (also Burn-in and Hex Dump modes)..................................................... 13

3.1.1 Self Test....................................................................................................................... 13

3.1.2 Factory Burn-in Mode.................................................................................................... 13

3.1.3 Hex Dump printing mode................................................................................................ 13

3.1.4 Continuous Factory Burn-in Mode................................................................................... 13

3.1.5 MTP-2242 Self Test Printout........................................................................................... 14

4 Interface Specifications................................................................................................... 15

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4.1 General........................................................................................................................... 15

4.1.1 Setting of DIP Switches................................................................................................. 15

4.1.1.1 DSW1 – DIP Switch.................................................................................................. 15

4.1.1.2 DSW2 – DIP Switch 2................................................................ 16

4.1.1.3 JP9 - Configuration straps.................................................................. 17

4.1.1.4 Other Strap Options...................................................................... 18

4.2 Control Codes and Control Sequences..................................................................... 19

4.2.1 General Usage Print Commands..................................................................................... 19

4.2.2 Descriptions of Commands............................................................................................ 24

4.2.2.1 Status commands........................................................... 24

4.2.2.2 Set Print Mode.......................................................... 25

4.2.2.3 Printer Reset............................................... 25

4.2.2.4 Telpar's Window Commands............................... 25

4.2.2.5 Language Monitor Information................................................ 25

4.2.2.6 Bit Image (BI) Graphics Mode Commands............................................... 26

4.2.2.7 Print Bar Code Command................................................................ 26

4.2.2.8 Bar Code 128 definitions................................................................... 27

4.3 Serial (RS-232C) Interface............................................................... 29

4.3.1 Serial (RS-232C) Interface Specification.......................................................................... 29

4.3.2 Serial I/O Connector...................................................................................................... 29

4.3.3 Flow Control................................................................................................................. 30

4.4 Parallel Interface (IEEE-1284)...................................................................................... 30

4.4.1 Parallel I/O Connector, IEEE-1284 Type C....................................................................... 30

4.4.2 Alternate Parallel I/O Connector, IEEE-1284 Type A or B............... 32

5 Detailed Specifications.............................................................. 33

5.1 Detailed Specifications................................................................................................. 33

5.2 Error Detection Function.............................................................................................. 33

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5.3 Character Sets - Print Samples................................................................................... 35

5.4 MTP-2222 Dimensional Drawings................................................................................ 40

5.5 MTP-2232/MTP-2242 Dimensional Drawings............................................................. 41

5.6 Dimensional Drawings With Presenter....................................................................... 43

6 CE Declaration of Conformity........................................................................................ 46

List of Figures

Figure 1 - 3-Pin Hosiden Power Supply Connector............................. 9

Figure 2 - MTP-2242 with Cutter Mechanism closed............................. 12

Figure 3 - MTP-2242 with Cutter Mechanism open................................ 12

Figure 4 - MTP-2242 Self Test Printout................................ 14

Figure 5 - General Usage Print Commands......................................... 23

Figure 6 - Serial I/O Connector....................................................... 29

Figure 7 - Serial Interface RS-232C......................................... 29

Figure 8 - Parallel I/O Connector......................................... 30

Figure 9 - Code Page 437 Print sample............................... 35

Figure 10 - Code Page 850 Print sample.................................. 35

Figure 11 - Code Page 860 Print sample............................. 36

Figure 12 - Code Page 863 Print Sample....................................... 36

Figure 13 - Code Page 865 Print Sample............................. 37

Figure 14 - Code Page WPC1252 Print sample.............................. 37

Figure 15 - Code Page 858 Print sample.................................... 38

Figure 16 - International Character Sets............................... 39

Figure 17 - MTP-2222 Left Side View.................................. 40

Figure 18 - MTP-2222Top View........................................................ 40

Figure 19 - MTP-2222 Right Side View...................................................... 41

Figure 20 - MTP-2232/MTP-2242 Dimensional Drawing with Mounting Holes (Top View)........... 41

Figure 21 - MTP-2232/MTP-2242 Dimensional Drawing (Side View)................. 42

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Figure 22 - MTP-2232/2242 Isometric Drawing................. 42

Figure 23 - MTP-2222 with Presenter..................................................... 43

Figure 24 - MTP-2232 with Presenter................................................. 44

Figure 25 - MTP-2242 with Presenter.......................................... 45

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List of Tables

Table 1 - Current (A) for Printer Head.............................. 9

Table 2 - Peak Current for Motor.............................. 9

Table 3 - DIP Switch 1 (DSW1) Settings.......................................... 15

Table 4 - DIP Switch 2 (DSW2) Settings.............................. 16

Table 5 - Configuration strap Settings............................... 17

Table 6 - Other Strap Options..................................... 18

Table 7 - First Status byte transmitted (and MASK for DLE A command)................ 24

Table 8 - Printer's response to a STATUS REQUEST command......... 24

Table 9 - Set Print Mode Table.............................................. 25

Table 10 - Serial (RS-232C) Interface Specification............. 29

Table 11 - Serial (RS-232C) Interface Pin Assignments.............. 30

Table 12 - Parallel Interface Pin Assignments - IEEE-1284 Nomenclature............... 31

Table 13 - Parallel Interface Pin Assignments - Centronics nomenclature.......... 32

Table 14 - General Specifications........................... 33

Table 15 - Error Detection Functions................................. 34

1 General

The MTP-2200 series of modular thermal printers is designed specifically for the high performance, size and durability
requirements of cut and drop (or cut and present with optional Document Presenter ) applications. The compact size
and high performance characteristic, coupled with its rugged design, makes it ideal for the kiosk environment.
These models make up the MTP-2200 Series covered in this manual:

· MTP-2222 SP - 60 mm (2.36 in) paper width

· MTP-2232 SP - 85 mm (3.35 in) paper width .

· MTP-2242 SP - 114 mm (4.49 in) paper width .

· OPTIONS include: -P = with Document Presenter.
F5 = with 512 Kbytes of FLASH memory.
P1 = with 1 Mbyte of PAGE RAM memory.

1.1 Applications

· Kiosks

· Automated Teller Machines (ATMs)

· Parking ticket dispensing

· Gaming receipts

1.2 Standard Features

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· Direct thermal printing

· Interfaces : Serial or parallel

· Auto Cutter : full cut/partial cut under software control is standard

· All metal construction

· Adjustable paper low sensor

· Paper auto load function

· ESC/POS

Ò

[1] The commands conform to ESC/POS

· Print speed of up to 80 mm/sec (3.1 in/sec); 640 dot lines/second)

· LEDs visible and DIP switches accessible without removing cover

· Paper capacity : 152 mm (6 in) diameter roll with 50 mm diameter core

· Overall size including 152 mm (6 inch) diameter roll of paper :

• MTP-2222: 163 mm x 115 mm x 231 mm(6.4"H X 4.5"W X 9.1"D)

• MTP-2232/2242: 163 mm x 170 mm x 231 mm(6.4"H X 6.7"W X 9.1"D)

· International character set : U.S.A., France, Germany, England, Denmark (2 choices), Sweden, Italy, Spain (2
choices), Japan, Norway, Latin America and Korea

· Barcode embedded symbologies: UPC-A, UPC-E, EAN 13, EAN 8, 3of 9. ITF, CODABAR, and Code 128

· Two resident font sizes

· Code pages 437, 850, 858, 860, 863, 865, and WPC 1252.

· Bit image mode

· Reverse video mode

· Black mark sensing (TOF mode)

1.3 Options for the MTP-2200 Series

· Paper width :

• 60 mm (2.36 in) – MTP-2222

• 85 mm (3.35 inch) – MTP-2232

• 114 mm (4.49 in) – MTP-2242

· Microsoft

®

Windows® driver [2]

· Document Presenter (-P option)

· FLASH memory , 512Kbytes (F5 option)

· PAGE memory (RAM), 1Mbyte (P1 option)

1.4 General Specifications

· Resolution : 8 dots/mm (203 dots/in)

· Paper thickness : 0.06 mm to 0.10 mm maximum (.0024 in to .0039 in)

· Operating temperature : 5

· Storage temperature : -20

o

C to 40o C (41o F to 104o F)

o

C to 60o C (-4o F to 140o F)

· Operating humidity : 20-85% RH (non-condensing)

· Weight : Standard configuration without paper 2.0 kg (4.5 lbs.)

· Expected life of mechanism: 50 km minimum due to wear

· Expected life of cutter: 3 x 10

5

cuts for the MTP-2242, 5 x 105 cuts for the MTP-2222 and MTP-2232

1.5 Safety / Agency Information

Information Technology Equipment IEC 950
Product Safety: UL 1950 / EN60950
EMC: CFR47 / Part 15 / EN55022
File Number: 188263
Project: 00NK40431

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1.6 Power Supply Requirements

1.6.1 External Power Supply (supplied separately)

Use a Listed/Certified Power Supply.
Follow local wiring codes for external wiring.

1.6.2 Voltage : 24 VDC ±5%

No requirement for external 5 VDC power supply, the 5 VDC for logic is supplied from the 24 VDC, by a regulator
internal to the printer.
This printer prints using high speed currents at a low duty cycle. Typically, a switching power supply rated at 24 Volts
DC. 2 Amps is all that is needed as long as the power supply does not have too much over current protection.

Current (A) for Printer Head

Printing
rate

Solid
Black-out

Printer

Avg Peak

Model

MTP-2222 1.75 4
MTP-2232 2.25 5
MTP-2242 3 7

Typical
ASCII text

MTP-2222 1 2.5
MTP-2232 1.25 2.5
MTP-2242 1.5 3.5

Table 1 - Current (A) for Printer Head

Current (A) for Motor

Peak = 1.0 A, typical = <0.1 A

Table 2 - Peak Current for Motor

1.6.3 3-Pin Hosiden Connector on Printer for Power Supply Connection

Power Connector::
Hosiden #TCS7960-53-2010
Mating Connector:
Hosiden #TCP8927-53-1100 or
TCP8927-63-1110
Figure 1 - 3-Pin Hosiden Power Supply Connector

1.7 Telpar Roll Paper for MTP-2200 Series

Thermal sensitive coating is on the “inside” of the roll.

· For MTP-2222: 152 mm (6 in) outside diameter, 60 mm (2.36 in) wide, approximate length 180 m (590 ft) P/N
251410-0602

· For MTP-2232 152 mm (6 in) outside diameter, 85 mm (3.35 in) wide, approximate length 180 m (590 ft) P/N
251102-1603

· For MTP-2242 152 mm (6 in) outside diameter, 114 mm (4.49 in) wide, approximate length 180 m (590 ft) -
P/N 251410-0604

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Specific to Thermal Printers: TELPAR does not warranty damages to the thermal print head as a result of printing
with thermal paper not specified or approved by TELPAR

2 Operator Instructions

2.1 Unpacking and Inspection

Carefully unpack and inspect your MTP-2200 for any damage that may have occurred in transit. Should any damage
have occurred, notify TELPAR, save the shipping carton and packing materials , and file a damage claim with the
carrier. Specify the nature and the extent of the damage. Before installing or operating the printer, check the following:

· Printer mechanism and paper path are clear of all packing materials or other foreign matter.

· Paper is installed. DO NOT OPERATE the printer without paper. Refer to Section 2.2 - Paper Loading for paper

loading instructions.

2.2 Paper Loading

2.2.1 Side-Loading Roll

The MTP-2222 printer is configured as a side-loading printer . Slide roll of paper over spindle with paper fed off the
bottom toward the paper slot (front of unit).
To load paper , turn on the power and feed the straight edge of the paper into the paper guide. Inserting paper will
result in the automatic loading of paper once it is fed into the paper guide
Ensure that the paper is installed correctly and feeding properly with the thermal side facing up.

2.2.2 Top Loading Roll

The MTP-2232 and MTP-2242 printers are configured as a drop in loader . Load the roll of paper by placing the
spindle inside the roll of paper and place spindle in slots with paper fed off the bottom toward the paper slot (front of
unit).
To load paper , turn on the power and feed the straight edge of the paper into the paper guide. Inserting paper will
result in the automatic loading of paper once it is fed into the paper guide.
Ensure that the paper is installed correctly and feeding properly with the thermal side facing up.

2.3 Paper Jam

In the event of a paper jam condition do not force paper into the unit, or try to pry the paper out of the unit, this may
damage the thermal print mechanism . Caution should be exercised when working next to the cutter mechanism , the
blades are sharp and may cause serious injury.
To release paper:

· Move Head Up lever to right of Advance wheel to top position

· Lift cutter mechanism to “Open position (See - MTP-2242 with Cutter Mechanism open ) Paper can be

removed at this time. Once paper is cleared from the mechanism, return the cutter assembly to its home position.
Models MTP-2222 , MTP-2232 and MTP-2242 all operated similarly

· Move Head Up lever to right of Advance wheel to the bottom position to return to printing position

2.3.1 Head Up Lever

The Head Up lever is located by the Paper Feed knob . The down position is ready to print. The middle position
reduces pressure between the printhead and the print platen roller for easier manual feeding. The up position lifts the
printhead off of the platen roller for manually inserting paper or for clearing a paper jam. Both the middle and up
positions signal the microprocessor that the head is up so that no printing will occur.

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Figure 2 - MTP-2242 with Cutter Mechanism closed

Figure 3 - MTP-2242 with Cutter Mechanism open

3 Installation

3.1 Self Test Mode (also Burn-in and Hex Dump modes)

The MTP-2200 series has a self-test mode that will print and cut a sample document. All electrical and mechanical
portions of the printer are exercised and checked by this action, except for the serial interface or parallel interface
components. The self-test printout also shows pertinent information pertaining to operation of the printer.

3.1.1 Self Test

To place the unit into self-test mode : turn the power switch off, press and hold the FEED push button switch and place
the POWER switch in the ON position, then release the paper feed switch. See Figure 4 - MTP-2242 Self Test
Printout for examples of the self-test printout.

3.1.2 Factory Burn-in Mode

If the paper feed button is held for 4 seconds after power is turned on, the printer will enter the Factory Burn-In Mode.
A hundred shorter sheets will be printed.

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3.1.3 Hex Dump printing mode

If the paper feed button is held for 8-12 seconds after power is turned on, the printer will enter the Hex Dump Mode.
All codes received will be printed in HEX format rather than causing the normal execution, this may be useful for
troubleshooting applications.

3.1.4 Continuous Factory Burn-in Mode

If the paper feed button is held for 12 seconds after power is turned on, the printer will enter the CONTINUOUS
Factory Burn-In Mode that does not stop after 100 sheets are printed.

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3.1.5 MTP-2242 Self Test Printout

4 Interface Specifications

4.1 General

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The MTP-2200 Series may be configured to be a Serial RS-232 interface or an IEEE-1284 Parallel interface by DIP
Switch settings .

4.1.1 Setting of DIP Switches

4.1.1.1 DSW1 – DIP Switch

DIP Switch 1 (DSW1) Settings

Serial-interface­communication
baud rate setting

1,2,3

Setup status Setup state Item Bit No

Bit 1 Bit 2 Bit 3 Baud Rate

OFF OFF OFF 2400

ON OFF OFF 4800

OFF ON OFF 9600

Factory

settings

19200

ON ON OFF 14.4K

OFF OFF ON 19.2K

ON OFF ON 28.8K

OFF ON ON 31.2K

ON ON ON 38.4K

OFF Even Parity selection 4

Even

ON Odd

OFF No parity Parity use 5

No parity

ON Parity

6

bits

OFF 8 Number of data

8

ON 7

OFF XON/XOF Serial handshake 7

DTR

ON DTR

Interface

8

OFF Serial

Parallel

ON Parallel
Selection
Table 3 - DIP Switch 1 (DSW1) Settings

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4.1.1.2 DSW2 – DIP Switch 2

DIP Switch 2 (DSW2) Settings

Item Bit No Setup Status Setup State Factory

settings

1

sensor

OFF Disabled Top of Form

ON Enabled

OFF Retract Purge setting 2

Disabled

Retract

ON Eject
3, 4, 5, 6

3 4 5 6 Intl Char / Code Page

OFF OFF OFF OFF USA / CP437

USA /
CP437

ON OFF OFF OFF France / CP858
OFF ON OFF OFF Germany / CP858
ON ON OFF OFF England / CP858
OFF OFF ON OFF Denmark / CP858
ON OFF ON OFF Sweden / CP858
OFF ON ON OFF Italy / CP858
ON ON ON OFF Spain / CP858
OFF OFF OFF ON Japan / CP850
ON OFF OFF ON Norway / CP865
OFF ON OFF ON Denmark 2 / CP858
ON ON OFF ON Spain 2 / CP858
OFF OFF ON ON Latin America / CP437
ON OFF ON ON Korea / CP850
OFF ON ON ON Reserved
ON ON ON ON Reserved
Reserved 7

Reserved 8

Table 4 - DIP Switch 2 (DSW2) Settings

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4.1.1.3 JP9 - Configuration straps

JP9 - Configuration straps

Strap# Name

1 Erase FLASH

ON Erase optional FLASH memory when

OFF No affect on FLASH.
ON 2
OFF
ON 3
OFF
ON Paper Low sensor is installed. 4 Paper Low
OFF Paper Low sensor is not installed.
ON Cutter is installed. 5 Cutter
OFF Cutter is not installed.
ON Presenter is installed. 6 Document

Presenter

OFF Presenter is not installed.
ON 7
OFF
ON 8
OFF

Table 5 - Configuration strap Settings

power is turned on.

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