T-iX User Guide
For all T-iX Models
T-iX user guide for all T-iX models
Page
Important ............................................................................................................................................................................................................... 2
Introduction .......................................................................................................................................................................................................... 3
Using the T-iX eectively.................................................................................................................................................................................... 3
Safety information- Using the T-iX safely ..................................................................................................................................................... 3
Contents ................................................................................................................................................................................................................ 4
Installation ............................................................................................................................................................................................................. 5
Ports ......................................................................................................................................................................................................................... 5
Display and buttons ........................................................................................................................................................................................... 6
Counting
What can be counted with T-iX ........................................................................................................................................................................ 7
Counting tasks ...................................................................................................................................................................................................... 8
Getting started ..................................................................................................................................................................................................... 9
Switch on, home page, using the keypad, reference numbers, Z balance, banks
Bills ..........................................................................................................................................................................................................................11
Loose, strapped, clipped, sleeved
Coins ......................................................................................................................................................................................................................13
Tellercup, full bags/rolls, part lled bags/rolls
Other Media ........................................................................................................................................................................................................ 15
Coupons / vouchers, tokens, key entered media
Ending a count ................................................................................................................................................................................................... 16
Ending, reviewing & amending a count
Multi Till
Tasks .......................................................................................................................................................................................................................17
View Tills ...............................................................................................................................................................................................................18
Amend ................................................................................................................................................................................................................... 18
View Grand Totals ..............................................................................................................................................................................................19
Print / Clear / Send ............................................................................................................................................................................................ 19
Settings
Unit Settings........................................................................................................................................................................................................20
Date & time, language, sound, display settings, port settings
Set up Wizard ...................................................................................................................................................................................................... 22
Diagnostics .......................................................................................................................................................................................................... 23
Weighing Scale ...................................................................................................................................................................................................24
1
Important
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment o
and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
Reorientate or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit dierent from that to which the receiver
is connected.
Consult the dealer or an experienced radio/TV technician for help.
Modications not expressly approved by the manufacturer could void the user’s authority to
operate the equipment under FCC rules.
For Users in Canada
This apparatus complies with ‘class B’ limits for radio interference as specied in the Canadian
department of communications radio interference regulations
Pour L’utilisateurs Canadiens
Cet appareil numérique ne dépasse pas les limites de catégorie a pour les émissions de
bruit radio émanant d’appareils numériques.
Tel que prévu dans les règlements sur l’interférence radio du département Canadien des
communications.
2
Introduction
The Tellermate T-iX range is the leading cash management solution for your business enabling you to
quickly and eciently count and manage your cash.
Stand-alone or connected directly to business reporting systems, T-iX helps to increase the eciency,
security and accuracy of a wide range of cash management tasks:
• T-iX counts all money formats such as those contained in a typical cash drawer:
• Bills (loose, straped, clipped and sleeved bills)
• Coins (loose, bags, rolls)
• Non-cash items (Checks, credit card values, etc.)
T-iX comes with optional connections to printer and PC systems. This document includes instructions
on how to get started with your T-iX and on how to congure the model to suit your preferences.
(Please be aware that since there is a range of T-iX models, not all features illustrated in this
document may be present in the model that you purchased).
Caring for T-iX:
Using T-iX eectively
1. Use T-iX on a stable, at surface, free from vibrations and drafts* (air conditioning, fans, etc).
2. When counting bills, raise the coin tray – when counting coins, lower the coin tray.
3. When counting loose coins, use the Tellercups supplied by Tellermate
4. Place items on the unit carefully; do not throw or drop them.
5. Check the count mode carefully, eg. do not count coin rolls in the Tellercup mode.
6. Sort money before counting; mixed denominations cannot be counted.
7. Turn the unit OFF and carefully unplug all cables before carrying it in an upright position
– use the nger grips on the underside.
8. Do not leave objects on the money platform when T-iX is not in use. Not even a Tellercup.
9. This unit cannot identify counterfeit money.
10. Charge the battery (if supplied) for 4 hours before rst use; replace it when advised on-screen.
How to use T-iX in a safe manner
• Caution – Lithium battery. Risk of explosion if battery is replaced by an incorrect type.
• Keep T-iX clean with a dry cloth only. Do not use sprays, wet / damp products or immerse in
liquid.
• If liquid is spilled on T-iX, as soon as it is safe, turn o the power. Contact your supplier for
assistance.
• Do not subject T-iX to impacts or shocks by hitting or dropping it.
• If the casing of the power adaptor is cracked or broken. disconnect power and contact your
supplier for assistance.
• Do not place items weighing over 2kg/4.40lbs on T-iX.
• Always use and store T-iX on a at and stable surface - injury may be caused to the user if it falls.
• The power socket must be near T-iX and easily accessible. Do not misuse or apply force to the
cables.
• Do not disassemble T-iX.
• Do not use pens or tools to operate the buttons.
• Dispose of T-iX and batteries in accordance with local regulations.
Failure to follow these instructions may cause permanent damage to the T-iX unit and void the
warranty.
3
What you get
T-iX
Universal Power Supply
& power cord
with interchangeable adaptors
Tellercup Z-160
Quick Start Guide
An introduction to the
basic functions of your T-iX
Customer Helpline
08707 877 080
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Optional Extras
Tellercup
Money Platform
Battery
Quick Start Guide
Printer
TellerComK
If you require any further information about the optional items please
contact your nearest Tellermate dealer.
4
Installation
To fit, lower the
Money Platform
down until the
magnetic connector
slots into position. To
release, twist and lift.
Rear Ports
PWR - Connect the
power cable in
here
PWR USB-B USB-A
Green LED will
light up when
mains power is
connected
USB-A - Is used for
software upgrades
only
USB-B - If the T-iX
is configured to
connect to a PC
via USB, connect
the B connector of
the cable here
Serial - Plug the printer in here.
If T-iX is configured to connect
to a PC via serial, serial cable is
connected here.
Network
Network - If the T-iX is
configured to connect
to a PC Network, plug
the network cable in
here
Serial
5
5
Display and Buttons
Displays the count
mode in use. Bills:
loose, straped, clipped
or sleeved. Coins:
Tellercup, bag or roll.
Indicates the function
of the selection key
below, these will have
a dierent function
in dierent parts of
the count.
Selection keys
Currency and
denomination
CLOSEOUT
USD
Count type
$5
Loose
Current count
format: Bills/
Coins/ Coupons/
Tokens or Media
Bills
x 15
$75.00
#1 Total = $16.09
Quantity of items
that are currently
on the Money
Platform
Value of items that
are currently on the
Money Platform
Running total for
items counted so
far including what
is currently on the
Money Platform
ON/OFF key
OK key - conrms /
enters a selection
CE key - Cancel Entry
Alpha Numeric
keys - for entering
alphabetic or
numeric entries
Home key - returns
user to the Home
page from any
location
Directional
navigation keys
END key - this key
is used to END a
count
- key, for
subtracting or
entering negative
numeric values
+ key, for adding
or entering positive
numeric values
6
6
What can be counted with T-iX
Money Counting Modes
T-iX has many different modes for counting money. A mode is a term used by Tellermate to describe
the different ways in which money is packaged. Modes will differ according to T-iX model.
It is extremely important when counting money that the T-iX is set to the correct mode, to avoid
miscounts.
Mode Description
Loose bills For counting loose bills of the selected denomination. Loose bills are
counted by placing 15-20 bills on the money platform at any one time.
This stacking process is repeated until all the bills have been counted.
Straped bills For counting Straps of straped bills of the selected denomination. Bills have
to be strapped together in a xed quantity. A typical strap quantity is 50 or
100 bills. Each strap must be placed on the money platform one on top of
another.
Clipped bills For counting bills of the selected denomination that are clipped together in
a xed quantity. A typical clip quantity is 10 or 20 bills.
Sleeved bills For counting bills of the selected denomination that are packaged in a
sleeve
in a xed quantity. A typical sleeve quantity is 50 or 100 bills.
Bagged/
Rolled coin
Tellercup For counting loose coin of a selected denomination in a Tellercup.
Full Bag/roll For counting full bags/rolls of any denomination.
For counting bagged/rolled coins of a selected denomination.
Bags/Rolls can be counted even if only part full.
7
7
Counting - Tasks
From the Home screen press to select a
task then press to confirm.
HOME
Closeout
*Counting tasks differ by T-iX model, your T-iX may have
some but not all of the tasks described below.
Pickup
Deposit
Task Type Description
Closeout At the end of a shift or the working day, user counts the contents of a cash
drawer, or other organised collection of money. This identifies the overall
cash total and allows preparation of a pre-determined amount of cash as a
change bank.
Alternatively, the user completes the same function but leaves no bank.
Deposit User prepares money for deposit at a bank or collection by a “cash-in-
transit” organisation. Includes the preparation of full rolls of coin or straps
of bills and is likely to concentrate on the counting of prepared straps and
bags.
Safe Check User counts the contents of a safe that might also have a nominated
amount of money (bank) that is retained to provide change to drawers.
Register audit For added security, user may conduct a spot audit on a given drawer. This
gives greater visibility of drawer contents against an expected figure to
prevent unauthorised removal of cash and is also useful to quickly check
customer claims of being short changed. Register audit counts do not get
added into the grand total.
Pickup User counts the high-value bills and vouchers that are removed from the
drawer to prevent excessive values of cash being held “on the shop floor”
throughout the working day.
Bank Check User checks the contents of drawers that have pre-prepared start banks
prior to issuing to a cashier.
Bulk Bills User validates the contents of “bricks” or straps of bills by comparing a
weight displayed on the unit with a table of permissible weights for the
selected denomination.
Payment Check User checks the value of a number of bills (loose, straped, clipped or
sleeved) and rolls of coins before accepting them from, or issuing them to, a
customer.
8
Counting - Getting Started
Starting
To switch on-
Press the key.
Home Page
The T-iX software will come with pre-programmed
counting tasks to help process money.
Use the keys to select a count task
and confirm by pressing .
Using the keypad
(only on selected models)
The keypad allows one to enter reference numbers and
the value of “other media” items such as checks and credit
cards. It can also be used to directly enter the amount of
any denomination, rather than counting it on T-iX.
HOME
Closeout
Pickup
Deposit
Keying in a value
In count mode select the denomination using the keys,
enter the value of the denomination using the keypad then
press the
If a mistake has been made when entering a denomination,
select the denomination and press the key to clear the
entry and start again.
key to confirm the amount.
+
9
Counting - Getting Started
Reference Numbers
T-iX has the capability to input reference numbers for
Registers, Cashiers, Operator and Store*. To enter a
reference number simply use to highlight the
reference, (Register is highlighted in this illustration)
then press to nudge the reference number between
0-99.
For T-iX models with a numeric keypad the user can
key in the number via the keypad and confirm by
pressing .
* Only available with certain models.
Z Balance**
** only available on models with a keypad
In certain models the user may be required to enter a
Z Balance (Also known as Expected Take, Zread, Xread).
This is the expected take for the day and the till contents
will be counted and balanced against this figure. To
enter a Z balance simply key in the value using the
keypad and press to confirm.
CLOSEOUT
Register 1
Cashier 0
Operator 0
Back
BALANCE (Z)
Balance (Z) =
1234567.89
Back
Selecting a Bank Value*
T-iX models may be programmed with 4 preset
bank values.
A bank value can be chosen at the beginning of a
count before anything has been added by pressing the
right hand key named “Bank” in the illustration.
Repeatedly press this button to scroll through the 4
preset values and no bank. Once a bank value has been
chosen, begin the count and the bank value will be
deducted from the total at the end of the count.
* Only available with certain models.
** Only available on models with a keypad.
CLOSEOUT
1c
USD
Tellercup
Coins
x 427
$4.27
Bank = $75.00
Bank
10
Counting - Bills
Counting Loose Bills
Count one denomination at a time.
Use the key to select the denomination. Stack the
bills against the short side of the Money Platform with
the platform up as per diagram.
Stack in batches of 15-20 bills at a time without
removing them. T-iX will beep to confirm the money
has been placed on the Money Platform.
Leave the first stack on the Money Platform and add
the next stack of the same denomination. When
finished with a denomination remove all of the bills
together. T-iX will beep to confirm the money has been
counted and added to the total.
Counting Strapped Bills
Straped bills (e.g. 50 or 100 bills) of the same
denomination can be counted without removing the band.
Stack without
removing
CLOSEOUT
$5
USD
Loose
CLOSEOUT
$5
USD
15-20 Bills
Bills
x 15
$75.00
#1 Total = $16.09
Bills
x 100
Use the key to select the denomination.
Press the left hand key to select Strap mode. Put
the first Strap on the money platform. When the value is
displayed, more strapped bills of the same denomination
may be added.
If REMOVE BAND appears, remove all the bills from the
money platform, press the left hand key to select
“loose” count mode and count the last Strap in batches of
15-20.
Counting clipped bills*
*Clips must be calibrated prior to use
Use the key to select the denomination.
Press the left hand key to select clip mode. Put
the first clipped Strap on the Money Platform. When the
value is displayed, more clipped bills may be added.
If REMOVE CLIP appears, remove all the bills from the
Money Platform, press the key to select loose
count mode and count in batches of 15-20.
Strap
CLOSEOUT
$5
USD
Clip
$500.00
#1 Total = $92.09
Bills
x 10
$50.00
#1 Total = $592.09
11
Counting - Bills
Counting Sleeved Bills
Use the key to select the denomination.
Press the left hand key to select sleeve mode.
Place the first sleeved Strap on the Money Platform.
When the value is displayed, more sleeved bills may
be added.
If REMOVE SLEEVE appears, remove all the bills from
the Money Platform, press the left hand key
to select loose count mode and count in batches of
15-20.
CLOSEOUT
$5
USD
Sleeve
Bills
x 100
$500.00
#1 Total = $642.09
12
Counting - Coins
Counting Full Rolls
T-iX is set up to count full coin rolls of any denomination.
The next three sections show how to count full rolls.
• Use the key to select Full Roll.
• Place the full roll on the Money Platform. (T-iX will
automatically recognise the denomination)
• If there are more full rolls place them on the Platform
one by one.
• T-iX will hold about 5-6 full rolls on the platform.
• If “SUSPECT ROLL” is displayed, scroll to the
correct denomination using the button. The
total value of the roll will be displayed.
When counting coins in rolls or a
Tellercup it is advised that the tray is
placed down as shown in picture
Review Full Roll Table
This mode allows one to view, clear or manually enter
the Full Rolls that have been counted.
• Use the key to select Full Roll.
• Press the left hand key to access the
review table.
• Select the denomination by using the key.
• To clear a denomination press the key.
To manually enter a denomination press the right hand
labelled + or center key labelled -
to increase / decrease full roll quantities by
denomination by increments of x 1 full roll.
Alternatively, to input or remove larger quantities of
rolled coin, key in the number of rolls then press the
key labelled - or +.
Press the left hand to return to the Full Roll
count screen.
CLOSEOUT
Full Roll
Full Roll
USD
++Added++
#1 Total = $41.09
Review
REVIEW SCREEN FOR
1c x (2) 1.00
5c x (2) 4.00
10c x (6) 30.00
Back
-
Full Roll
+
13
Counting - Coins
Counting Rolls (or partial rolls)
Roll mode allows the user to count the contents of a
roll
(full / part full) of a pre-selected denomination.
• Use the key to select the denomination.
• Press the left hand key to select Roll mode
(see pg 6 for counting modes).
• Put the roll on the Money Platform and T-iX will
display the value of its contents.
Counting with a Tellercup
Cup mode allows the user to count loose coins.
Each denomination must to be counted separately.
• Use the key to select the denomination.
• Press the left hand key to select Tellercup
mode (see pg 6 for counting modes).
• Place the Tellercup on the Money Platform; T-iX
will display the value of its contents.
CLOSEOUT
1c
USD
Roll
CLOSEOUT
5c
USD
Tellercup
Coins
++Added++
#1 Total = $42.09
Coins
x 117
$5.85
#1 Total = $42.09
To make up full rolls of coin, place the empty Tellercup on the Money Platform and
add coins until the required value is displayed.
When “AutoScroll” is activated T-iX will scroll automatically to the next denomination,
in sequence from the lowest to the highest value.
Coin denominations must always be separated before counting.
Do not count rolls of coin in the TellerCups; place them directly onto the
Money Platform.
Do not stack multiple rolls of coin on the denomination screen. Roll stacking is only
available for Full Roll.
14
Counting - Other Media
Counting Coupons/Vouchers
Use the keys to select coupons (see top right of
display).
Use the keys to scroll through the enabled
coupons. Coupons and vouchers can be counted by
stacking on the money platform in the same way as
bills. Alternatively, the values can be keyed in using the
numeric keypad.**
** only available with certain models
For coupon set up see page 22
Counting Tokens
Use the keys to select tokens (see top right of
display).
Use the keys to scroll through the enabled tokens.
Tokens can be counted in the same way as coins or
alternatively the values can be keyed in using the
numeric keypad.**
CLOSEOUT
Gift Cert
USD
Loose
CLOSEOUT
Token1
USD
Roll
Coupons
x 15
$75.00
#1 Total = $16.09
Tokens
++Added++
#1 Total = $42.09
** only available with certain models
For token set up see page 22
Other Media*
*Only available in models with a keypad
This function caters for positive or negative monetary
values that can not be weighed i.e. checks, electronic
(card) payments, refunds and petty cash.
Use the keys to select Other Media (see top right
of display).
Use the left hand key to scroll through the
enabled Other Media items. Key in the value for each
individual item and add it to the total by pressing the
or to enter positive or negative values.
+
For other media set up see page 22
CLOSEOUT
1234.00
Check
Other Media
#1 1.00
#2 4.00
#3 3.00
#1 Total = $47.09
15
Counting - Ending a Count
Ending a Count
When all items have been counted press the key.
This ends the current count and displays the Count
Summary screen (see illustration). To view a count
summary of another currency that has been counted
simply press the middle key for currency.
COUNT SUMMARY
1c (437) $4.37
5c (117) $5.85
10c (89) $8.90
Back
Currency
Reviewing & Amending the Count
Scroll up and down using the key to review the count. If the summary is satisfactory press
to move on to COUNT REVIEW (See below).
If an error has been made or an amendment is needed, scroll to the item that needs to be amended
and press to confirm. A screen will then display the item to be edited.
COUNT REVIEW
Total $1234.56
Reference Numbers
COUNT REVIEW
Balance $1240.00
Under by $-5.44
Bank $50.00
Back
Back
End of Count Options
Pressing from the Count Review screen above will then display the End of Count Options.
END OF COUNT OPTIONS
Next Register
Print Register
END OF COUNT OPTIONS
Clear Register
END/Home
Send Register
Back
Back
Summary of End of Count options:*
Next Register - Starts a new register of the current counting task. When using a multi till unit,
current register data will be saved to memory.
Print Register - Prints count results from current register.
Send Register - Sends current data to PC.
Clear Register - Clears the current data and returns to the Home Page.
End/Home - Ends current count and returns to the Home Page.
*Options are model specific, not all options may be available in your model.
16
Counting - Multi Till
Tasks and Multiple Transactions
For models T-iX 3550 & T-iX 4550
T-iX multi-till software comes with pre-programmed tasks to help process money. Furthermore T-iX
can process multiple transactions from many cashiers and registers. When a register number is
entered T-iX searches its internal records to see if this drawer has previously been used. Any new
transactions will be added into the GRAND TOTAL with those that have already been processed.
T-iX multi-till allows the user to count, store and consolidate up to 150 registers.
Tasks
To select a task press the key. To confirm and start the task press the key.
HOME
Closeout
Pickup
Deposit
T-iX multi-till has four different counting tasks which cover the requirements of a multi-till
environment.
Closeout: Count an entire register and deduct standard bank. Adds to the GRAND TOTAL memory.
Pickup: Count skimmed Bills / Checks / Coupons and other non-cash items. Adds into register total
in addition to theGRAND TOTAL.
Bank Preparation: Count cash ready for Banking. Banking totals are not added into the GRAND
TOTAL.
Register audit: Perform a full register audit and deduct a standard bank, carry out a safe check or
check a coin delivery. Register audit totals are not added into the GRAND TOTAL but simply treated
HOME
Pickup
Deposit
Register Audit
17
Counting - Multi Till
Tasks and Multiple Transactions
T-iX multi-till has four additional tasks which assist the management of count information in
a multi-till environment. These tasks can be accessed from the Home Page.
HOME
View + Amend Register
View Grand Totals
Print/Clear/Send
HOME
View Grandtotals
Print/Clear/Send
Amend Other Media
View & Amend Registers
VIEW & AMEND REGISTERS displays a list of drawer totals in addition to the current Grand Total for
all registers counted. VIEW & AMEND REGISTERS also allows Amend, Print, Delete or Send data to a
PC for individual registers.
Start at the Home Page. Using the key, scroll to VIEW & AMEND REGS. Press .
Using , scroll through the list of registers to highlight the required register and press . Four
options are displayed: Amend, Print, Delete & Send (data to a PC). Use the key to select the
required option and press .
G.Total 3089.58
#1 1249.73
#2 1790.12
#3 49.23
Back
Register #3
Amend
Print/Send
Delete
Back
Amend Registers
Amend allows amendment of any reference numbers, bank values, cash, coupons, tokens or other
media items by using the keypad to manually enter the change. If a mistake has been made that
requires a re-count of a particular denomination, return to the counting task where the mistake was
made (closeout or pickup) and re-enter the relevant drawer number. Using the key, scroll to the
relevant denomination. Press the key to clear the value counted for that denomination and then
re-count the money for that denomination only. All totals & grand totals affected by this amendment
will be updated, and a print out will automatically be generated.
18
Counting - Multi Till
View Grand Totals
Displays the total number of registers counted and the combined grand total of all regs. Starting at
the page, use the key to scroll to View Grandtotals and press . Data can be printed or
sent with a full breakdown by denomination of the money counted across all registers by pressing
the relevant key.
View Grand Totals <$>
No. Registers 99 (150)
If registers have been counted in
more than one currency press the
key to view the other currencies.
Grand Total $223344.69
Back
Print
Send
Print/Clear/Send
Print
Start at the page. Using the key, scroll to Print/Clear/Send and press . The PRINT TOTALS
screen will be displayed:
Here are descriptions of the print options available:*
PRINT TOTALS
Totals for Each Register
All Registers Full Details
Grand Total
Back
PRINT TOTALS
Check list
All Other Media
Back
Totals for each register - Prints a summary of all register numbers and their individual totals.
All Registers Full Details - Prints a full breakdown by denomination for each register counted.
Grand Total - Prints a Grand Total summary by denomination.
Check List - Prints a full listing of Checks entered for all registers.
All Other Media - Prints a full listing of all media including Checks entered for all
registers.
*Printer is an optional extra
Send Totals (PC)
To send totals to a PC use the key to scroll to Send Totals (PC) and press . Data for all
registers will be sent to the PC.
Clear all totals
To clear totals use the key to scroll to CLEAR ALL TOTALS and press . The display will show
“Clear all totals, are you sure?”, use the key, scroll to Yes press to confirm.
IMPORTANT:
Totals must be cleared every day before beginning any counts for a new business day.
19
Settings
Settings
To access unit settings Start at the page. Using the key, scroll to SETTINGS and press .
Use the key to select an option from the SETTINGS list and press to enter that section.
Each section is described individually in the following section of this user manual.
Date and Time
To set the date and time use the key to highlight
the area that needs to change and press the key to
scroll through permitted numbers. Hold down for
quick scroll.
Use the key to move to highlight minutes and
to amend. Follow the same process to amend the date.
Then press to save changes.
For units that have a keypad follow above instructions but key in the numbers using the numeric
keypad instead of using the navigation keys.
Language
To change the language, toggle between the two preset
languages by using the right hand key, labelled
‘Change’ then press .
Note: Only one language is permitted at a time.
SET TIME hh/mm/ss
hh : mm : ss
mm / dd / 20yy
Back
LANGUAGE SETTINGS
Language : US English
Sound
To Switch sound ON or OFF, follow on screen
prompts.
20
Back
Change
SOUND SETTINGS
ON
Press Change to amend and OK to
conrm
Back
Change
Settings
Display Settings
Backlight
To switch the Backlight ON or OFF highlight “Backlight”
in the “DISPLAY SETTINGS” screen by using the key,
then press .
Then follow on screen instructions as seen in the
illustration.
Contrast
To change the display contrast highlight contrast in the
“DISPLAY SETTINGS” screen by using the key, then
press .
Then follow on screen instructions as seen in the
illustration.
BACKLIGHT STATUS
ON
Press Change to amend and OK to
conrm
Back Change
CONTRAST LEVEL
25
Press OK to conrm
Back Change
Port Settings
To enable/disable one of the available* ports select the
port to be enabled / disabled using the key
then press the right hand key to toggle between
X and . Press to save changes.
*Available ports will be different by model. Please see
the table below
Model USB A Port Printer/Serial Port USB B Port Ethernet Wi-Fi
1000 •
2000 • •
3000 • • •
3500 • • •
3550 • • •
4500 • • • •
4550 • • • •
PORT SETTINGS
Printer
Serial
USB
Back Change
Edit
X
X
5500 • • • •
21
Set up Wizards
T-iX set up wizards enable you to easily configure the unit to meet your needs.
From the Page press the key and highlight
Setup Wizard. Now press .
SET UP WIZARD
Bill Wizard
T-iX will now display the Set up Wizard screen (shown
opposite*). Use the key to highlight the item to be
set up and press to enter.
*Setup Wizard options will differ by model.
Please see table below to show what can be configured for each item using the relevant wizard:
Bill Wizard Enable / disable and set weights for Bill denominations.
Coin Wizard Enable / disable and set weights for Coin denominations.
Coupon Wizard Enable / disable, edit name, set a value, set by number or value
and set weights for each coupon.
Token Wizard Enable / disable, edit name, set a value, set by number or value
and set weights for each token.
Other Media Wizard Enable / disable, & edit the name of each Key Entered Media item.
Coin Wizard
Coupon Wizard
Back
Reference Number Wizard Enable / disable, & edit the name of each Reference Number.
Packaged Bill Wizard Set package quantity and set weights and limits for packaged
bills.
Packaged Coin Wizard Set package quantity and set weights and limits for packaged
Coins.
Currency Wizard Enable / disable available currencies.
Count Task Wizard Enable / disable and edit names of tasks.
Exchange Wizard Enable / disable an exchange rate and to enter and exchange
value.
Bank Wizard Enable / disable and edit bank values.
Container Wizard Enable / disable containers.
22
Diagnostics
From the Page use the key to highlight Diagnostics. Now press .
Use the key to scroll through the menu items and press to enter a selection. Alternatively,
enter a selection using the key then use the right hand key to move through all
diagnostics screens consecutively. To return a step, press the left hand key.
Unit Information
Unit Information displays the time, date and software
version of the unit. Press the middle key
to enter the ‘set time and date’ function, which is also
accessible from the settings menu.
Noise check
This screen monitors the level of disturbance caused
by drafts of air, vibrations and electronic interference,
which could affect the performance of the unit. If the
bar is full, cash counting conditions are optimal. If the
bar is empty, conditions are poor and the unit should
be placed in a more suitable location, away from
any possible interference. If this does not solve the
problem, the unit may need to be evaluated. Contact
your supplier for assistance.
UNIT INFORMATION
Time: 09 : 38 09
Date: 01 - 24 - 2017
TiX-3500-001-x.x-5.2-GEN-1.10.tix
Back
Settings Next
NOISE CHECK
X
Back
Next
Check Weight
A known weight can be checked here to 1 decimal
place.
Bill/Band/Sleeve/Clip/Coin/Bag/Container weights
These sections are provided for the use of your helpline provider.
23
CHECK WEIGHT
Weight on Unit
0.0
Back
Next
Weighing Scale
Weighing Scale
From the Page use the key to highlight Weighing Scale. Now press .
The following screen will be displayed:
WEIGHING SCALE
0.0
oz
Back
The maximum working capacity of T-iX is 4lb 6oz.
Bill: The weighing scale function is not an ‘Approved legal for trade’ function.
24
Technical Specification
EC Declaration of Conformity
This is to certify that the Tellermate money counter
T-iX Series
Manufactured by Tellermate Ltd, Leeway, Newport, NP19 4SL, UK, conforms to the
following EC Directives:
Low Voltage Directive 2014/55/EU
Electromagnetic Compatibility (EMC) Directive 2014/30/EU
Restriction of Hazardous Substances (RoHS) Directive 2011/65/EU
Complies with EU
Directive 2002/95/EC
on the restriction of use
of certain hazardous
substances in electrical &
electronic equipment.
Signed for Tellermate Limited
M. Bernhardt
Group Products Director
Complies with the
Waste Electrical &
Electronic Equipment
Directive 2002/96/EC.
Consult your supplier
before disposal.
25
Technical Specification
Load capability:
Maximum load - 4lbs 6oz ( 2kg)
Counting resolution - 1 banknote/coin
Dimensions:
T-iX including Money Platform
Length 11.4” (291 mm)
Width 6.0” (152 mm)
Height 6.5” (166 mm)
Weight:
T-iX - 2lbs 2oz (0.98 kg)
Battery - 1.7oz (0.049 kg)
Power supply:
Power adapter
Input to suit country of use.
Output 5V AC 1.2A
Power connection
External interfaces:
USB - A
For upgrading product software
Serial (optional)
For connection to a Tellermate supplied printer
USB - B (optional)
For connection to PC for data transfer
Ethernet (optional)
Ethernet Adaptor FCC68 cat 5, 8-way
connector to network
Display:
Full Graphic LCD
3.0” x 1.6” (77 mm x 41 mm)
240 x 128 pixel resolution
Adjustable backlight and contrast
6.5 mm reverse jack on the rear panel.
Power indication
Green LED on the lower front face illuminates
on power from the power supply or PC USB
connection.
Battery:
Removable, rechargeable Li-ion
Duration: Over 12 hours constant use.
Charging time: 4 hours using the power
supply provided.
Soft touch keys:
3 ‘soft key’ fast access keys
Navigation D pad and confirmation
On/Off, Home, Clear Entry, End Count
Environmental requirements:
Temperatures
Storage: -4oF to 140oF (-20oC to 60oC)
Operating: 40oF to 104oF (5oC to 40oC)
Humidity
All times: 0-95% RH non-condensing
26
3600 Mansell Road
Suite 500
Alpharetta, GA 30022
USA
Alternative Contact Details:
If you have purchased this unit from a Tellermate
Partner, they may have put alternative contact details
here:
904590P US V19/17
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