tell PAGER7 User Manual

FOR MODULE VERSION V1.0 AND NEWER

Dear customer!

Thank you for choosing our product. This manual contains important information about installing and remote controlling the Pager 7 module.

Please read this document carefully before using the product!

The latest version of Pager 7’s remoter software and user manual are downloadable from the manufacturer’s website:

http://tell.hu/en/products/gprs-communicators/pager-7

Main features:

● 3G communication

● 6/4 configurable NO/NC zone inputs

● 1/2 NO relay output: remote controllable by event

● Configurable event-action pairs

● Configurable active dashboard with active tiles at will

● Configurable Contact IDs for every input and custom event

● E-mail sending, SMS sending and voice call functionality

● Multiplatform application (Windows, Linux, MacOS)

● Cameras can be assigned with zones to display and record their images in case of an

alarm

● Independent alarm function

● Support of TELLMon / SIA IP protocol

Application area:

● Mini alarm system

● Provide surveillance functions with security cameras

● Connection alarm systems with monitoring stations

● Using in building engineering (control based on sensor information)

● Agricultural use (control based on sensor information)

Table of contents

1. System operation and technical details 4

1.1 The module’s short description 4

1.2 Automatic power disconnection function 4

1.3 Data traffic 4

1.4 Processing of personal data 5

1.5 Technical specification 6

1.6 Contents of the package 6

2. Mounting the module and putting into operation 7

2.1 Module version 7

2.2 Inputs and outputs 7

2.2.1 Connecting inputs 7

2.2.2 Connecting temperature sensor 7

2.2.3 Connecting outputs 7

2.3 Powering the module 8

2.4 Wiring 8

2.4.1 Wiring of Pager 7 Z4 8

2.4.2 Wiring of Pager 7 Z6 9

2.5 SIM card related information 9

2.5.1 Selecting services 9

2.5.2 SIM card holder 10

2.6 Connecting the antenna 10

2.7 Installation environment 10

2.8 Putting into operation 11

2.9 LED signals 11

3. The Pager 7 programming software 11

3.1 User levels 11

3.2 Logging into the programming software through USB connection 12

3.3 Logging into the programming software through internet connection 12

4. Programming the Pager 7 module 13

4.1 The module 13

4.1.1 Module settings 14

4.1.2 Module status 16

4.2 Zone settings 17

4.3 Cameras 20

4.3.1 Camera settings 20

4.3.1.1 ONVIF camera link extraction 21

4.3.2 View cameras 21

4.3.3 Playing records menu point 22

4.4 Configuring active dashboard 22

4.4.1 Adding widgets 22

4.5 Notification settings 24

4.5.1 Phone numbers menu point 24

4.5.2 Text templates menu point 25

4.5.3 Emails menu point 25

4.5.4 Sounds menu point 25

4.5.5 Push notifications 26

4.6 Alarm settings menu point 26

4.7 Signalling to monitoring station 26

4.7.1 Surveillance settings menu point 27

4.7.2 Surveillance schemas 28

4.8 Event settings 29

4.8.1 Events 30

4.8.2 Actions 33

4.8.3 Presets 35

4.9 Log, configuration and debug 36

4.9.1 Log menu point 36

4.9.2 Configuration menu point 37

4.9.3 Debug information 37

5. Alternative programming options 38

5.1 DTMF commands 38

5.2 SMS commands 39

1. System operation and technical details

1.1 The module’s short description

The Pager 7 is a versatile 3G-based communicator module, that can be used to perform small automation tasks, surveillance tasks (with camera management) and it can also be used as a stand-alone security system. The product’s speciality is the multiplatform application for programming the Pager 7 device remotely through the internet or via USB.

1.2 Automatic power disconnection function

The Pager 7 is provided with built-in automatic power disconnection function. If the supply voltage drops below 8.3V, the module turns off automatically and it turns back on when the supply voltage is at least 11.6V.

Attention! The minimum supply voltage level required to turn the module on is 11.6V!

After turned on with supply voltage higher than 11.6V, the module can operate stably even at lower supply voltage, but not lower than 8.3V.

If the module is powered from a power supply provided with a backup battery and there is no other electrical load on the battery when charging fails (e.g. in case of a power cut), while the battery discharges, the module turns off automatically at 8.3V voltage level.

Thereafter, if the battery is in good condition, it can regenerate and can reach the terminal voltage of 11.6V where the module turns back on, then the battery may discharge again below

8.3V. This may result a continuous switching on and off cycle that lasts until the battery can no longer regenerate to the 11.6V voltage level. If this phenomenon occurs, the battery is flat and it should be replaced.

1.3 Data traffic

The estimated traffic on the SIM card inserted into the Pager 7 module is expected to be approximate ~20 MB per month by minimum usage. The data traffic rate depends on the frequency of use, the stability of the cellular network and the services used.

Data traffic generating services:

● Remote programming/controlling

● Reporting to a monitoring station

● Downloading event log and configuration remotely

● Firmware upgrade

● Notification sending (e-mail, voice call, SMS)

● Report sending

The rate of data traffic depends on the usage frequency and duration of the services listed above.

Attention! The actual data traffic can be the multiple of the minimum usage depending on

the used services!

1.4 Processing of personal data

For using some of the features the users need to specify certain personal information, just like their notification email address and phone number, SIM card’s PIN code and the location details of the device. This personal data is only required if you want to use features like e-mail notification sending.

Users’ consent to processing their personal data shall be deemed to be given on the basis of their clear and explicit consent by providing voluntarily the personal data in a direct or indirect way. The purpose of personal data processing is to ensure access to the system and thus to provide permission of use for users who wish to use the system. The system stores the personal data in the device’s memory.

The personal data are not accessible for third party, only for the system operator/installer and the assigned system administrators. The assigned system administrators are obliged to treat the personal data confidentially, in line with the legislative provisions, and shall not disclose the data to third party.

The Manufacturer takes any kind of responsibility for and in connection with the functionality and use of the system – including proper use of hardware and software – according to the relevant provisions of law.

1.5 Technical specification

Supply voltage:

9-30 V DC

Nominal current consumption:

120mA

Maximum current consumption:

500mA @12V DC; 250mA @24V DC

Maximum relay output load:

1A @ 24V AC/DC

GSM phone type:

QUECTEL UG95

GSM band:

900/1800MHz

UMTS band:

900/2100MHz

Dimensions:

84x72x32 mm

Weight:

200 g

Operation temperature:

-20°C; +70°C

1.6 Contents of the package

● Pager 7 + terminal connector

● GSM 900/1800MHz antenna

● User manual

● Warranty card

2. Mounting the module and putting into operation

2.1 Module version

The Pager 7 has two module version. The first has 4 contact inputs (IN1...IN4) and 2 relay outputs (OUT1, OUT2) – Pager 7 Z4, while the second one has 6 inputs (IN1...IN6) and 1 output (OUT1) – Pager 7 Z6.

For connecting the module correctly, wiring diagrams of the corresponding version must be used!

2.2 Inputs and outputs

Attention! Do NOT connect the module’s terminals directly or indirectly to the protective

ground, because this may damage the module!

2.2.1 Connecting inputs

Both the inputs of Pager 7 and the event-actions for their activation can be customized, so the NO or NC wiring can be also used in accordance with the selected usage.

The normally closed and normally open contacts are considered between the selected input (eg.: IN1) and the negative „V”-terminal of the supply voltage and need to be connected accordingly.

For the proper operation of inputs, it is essential to specify the type of inputs (NO or NC) and enable them in the programming software. These settings are explained in detail in section 4.2 of this manual.

2.2.2 Connecting temperature sensor

Each input of Pager 7 is capable of handling temperature sensor (easyTemp). Connect the signal output of the temperature sensor to the selected input of the module and set the input type to temperature sensor in the programming software. This setting is explained in detail in section 4.2 of this manual.

2.2.3 Connecting outputs

The outputs of Pager 7 are normally opened (NO) so wire them accordingly to process the given task. The normally open (N.O.) output provides open contact by default and closed contact upon control. The maximum relay output load is 1A at 24V AC/DC voltage.

2.3 Powering the module

For powering Pager 7 module 9-30V DC is required. The module’s nominal current consumption is 120mA, however, it may occasionally increase to several times (up to 500mA at 12V DC). The incorrect power supply may cause the module to malfunction!

If the proper power supply cannot be assured otherwise, auxiliary power supply (230V AC/12V DC; 1A) can be ordered from the manufacturer.

2.4 Wiring

2.4.1 Wiring of Pager 7 Z4

System terminal inputs and outputs:

V+: Supply voltage 9-30V DC (min. 500 mA) V-: Supply voltage negative polarity IN1: 1. contact input IN2: 2. contact input IN3: 3. contact input IN4: 4. contact input OUT1: 1. normally open relay contact OUT2: 2. normally open relay contact

In our example IN1 and IN2 inputs are normally open (NO), while IN3 and IN4 are normally closed (NC) inputs.

2.4.2 Wiring of Pager 7 Z6

System terminal inputs and outputs:

V+: Supply voltage 9-30V DC (min. 500 mA) V-: Supply voltage negative polarity IN1: 1. contact input IN2: 2. contact input IN3: 3. contact input IN4: 4. contact input IN5: 5. contact input IN6: 6. contact input OUT1: 1. normally open relay contact

In our example IN1, IN2 and IN3 inputs are normally open (NO), IN4 and IN5 inputs are normally closed (NC), while IN6 input is a temperature sensor (easyTemp).

2.5 SIM card related information

2.5.1 Selecting services

To select which services to activate on the SIM card, you need to know what features of Pager 7 you’d like to use in practice.

Several features of Pager 7 require having a mobile internet connection. A few of these features are remote programming, remote firmware update, reporting to a monitoring station and certain notification options like e-mail sending. In case the SIM card has no mobile internet service the module can be programmed only through USB connection and it can send only SMS or call notification.

To use the internet service, you need to enter the SIM card’s Access Point Name (APN) in the

programming software. You can obtain the SIM card’s public APN from your GSM provider. APN settings are explained in detail in section 4.1.1 of this manual.

The functions that use SMS sending need SMS service and the ones that use calls require GSM voice call service.

2.5.2 SIM card holder

To insert the SIM card remove the plastic cover of Pager 7 to access the SIM card case.

1. Pull the metal slider on the SIM card case towards the LED status light until you hear the click.

2. Lift the socket as shown.

3. Insert the SIM card into the socket with its interface down.

4-5. Fold down the socket and pull back the slider to its original position until you hear the click.

Finally replace the plastic cover.

2.6 Connecting the antenna

Attention! Do NOT connect the metallic parts of the GSM antenna connector directly or

indirectly to the protective ground, because this may damage the module!

Connect the GSM antenna to the FME-M socket. The module comes with an antenna which provides good transmission under normal reception circumstances. In case of experiencing signal strength problems or/and wave interference (fading), use another (directed) type of antenna or find a more suitable mounting place for the antenna.

2.7 Installation environment

Before installing the module, verify the GSM signal strength with your mobile phone. It may happen that the signal strength is not sufficient in the desired mounting place. In this case the planned installation place can be changed before mounting the device.

Do not mount the unit:

● in places where it could be affected by strong electromagnetic disturbances (e.g. in the vicinity of electric motors, high voltage, etc.)

● in wet places or places with high degree of humidity

2.8 Putting into operation

● check the services provided by the SIM card (section 2.5.1)

● insert the SIM card into the module (section 2.5.2)

● connect the antenna (section 2.6)

● make the connection depending on the module version (section 2.4)

● connect the power supply (section 2.3)

2.9 LED signals

LED signal

Meaning

Yellow blinks

Booting is in progress

Green blinks

Successfully connected to the GSM network

Green blinks fast

Successfully connected to the Internet

Continuous green with rare breaks

Successfully connected to the TELL server, normal operation

Green and red blink alternately

Alarm is in progress

Red blinks

GSM modem is starting

Continuous red

Firmware update is in progress

3. The Pager 7 programming software

The latest version of the programming software is downloadable from the manufacturer’s website:

http://tell.hu/en/products/gprs-communicators/pager-7. Launch the installer and follow the instructions of Setup Wizard until the

installation is complete.

3.1 User levels

Pager 7 has 2 user levels with different rights. The admin has access to all settings and feature. Both the admin and the user can freely configure the active desktop, have access to the module

info and camera images. The dashboard settings belong to the device, so users can have different dashboards on each computer, tablet and mobile phone. They are allowed to record and review camera images, switch the relays, arm/disarm the partitions and cancel the alarm.

The default admin password is: 1111 The default user password is: 2222

Attention! After the first login be sure to change both the administrator and user

password.

Both passwords can be modified in the 'Module settings' module which is described in detail in section 4.1.1 of this manual.

3.2 Logging into the programming software through USB connection

To program Pager 7 through USB follow these steps:

● launch the Pager 7 programming software

● connect the module to the computer via USB A-B cable

● on the programming software's login screen select the USB option

● enter the password and then click the 'Connect' button

Attention! Powering from USB is not sufficient for the full functionality, however it is

enough for configuring the device!

The GSM network and the Internet access can only be assured if the proper power supply is connected. The requirements of the power supply are described in detail in section 2.3 of this manual.

3.3 Logging into the programming software through internet connection

To remote programming Pager 7, mobile Internet connection is required and the module needs to be able to access the TELL cloud server. For this, first you need to set the SIM card's access point (APN), then the TELL server's address.

These settings can be found in section 4.1.1 of this manual.

Attention! Without setting up the access point and/or server data Pager 7 won't be

available through the Internet!

To access the module remotely we need the module's hardware ID. This can be found in the 'Module status' via USB connection.

+ 28 hidden pages

tell PAGER7 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual