tell GSM Gate Control Pro 20, GSM Gate Control Pro 1000 Installation And Application Manual
► Features:
Control of outputs over the internet
using smartphone application
Control of outputs by free phone calls
using caller identification
5 different control modes
4 NO/NC inputs, 2 NO relay outputs
50 configurable access templates
Configurable holidays
Automatic timed controls
20 and 1000 user variant
Reports the status of the 4 contact
inputs by e-mail, SMS or GSM call
Stores the latest 1200 events in log
memory
Programmable via USB, internet
and smartphone application
► Application area:
Control of garage doors, gates,
barriers, electric devices
Reporting the state of error outputs
or switches
GSM Gate Control Pro 20
GSM Gate Control Pro 1000
INSTALLATION AND APPLICATION MANUAL
for module version v2.00.2532 and newer
Document version: 1.21 24.08.2017
2
Table of contents
1 General operation of the GSM Gate Control Pro ................................................................... 3
1.1 Data traffic ..................................................................................................................... 3
1.2 Operation of the contact inputs...................................................................................... 4
2 Processing of personal data .................................................................................................. 4
2.1 Responsibility of Manufacturer ...................................................................................... 5
3 Connecting the terminals and putting into operation .............................................................. 5
3.1 Under Voltage Lock Out (UVLO) function ..................................................................... 5
3.2 Input wiring .................................................................................................................... 6
3.3 Output wiring ................................................................................................................. 6
3.4 Connections ................................ ................................ ................................ .................. 6
3.4.1 Wiring diagram ...................................................................................................... 7
3.5 SIM card socket ............................................................................................................. 8
3.6 Connecting the antenna ................................................................................................ 8
3.7 Installation ................................ ................................ ..................................................... 8
3.8 Putting into operation .................................................................................................... 9
3.9 LED signals ................................................................................................................... 9
3.10 Technical specification .................................................................................................. 9
4 Configuring the Gate Control Pro module ............................................................................ 10
4.1 The user interface and configuration options of the software: ................................ ..... 10
4.2 Configuring by computer via USB ............................................................................... 11
4.3 Configuring by computer over the Internet .................................................................. 11
4.3.1 Adding a client identifier for the programming software ...................................... 12
4.3.2 Managing SIM identifiers .................................................................................... 13
4.3.3 Steps of remote programming ............................................................................ 14
4.3.4 QR code .............................................................................................................. 14
5 How to use the Gate Control Pro programming software .................................................... 15
5.1 Module status .............................................................................................................. 15
5.2 Event log ..................................................................................................................... 16
5.3 Settings ....................................................................................................................... 17
5.3.1 Identification ........................................................................................................ 18
5.3.2 Internet access.................................................................................................... 18
5.3.3 Call durations ...................................................................................................... 19
5.3.4 Servers ............................................................................................................... 19
5.3.5 Test report .......................................................................................................... 19
5.3.6 Outgoing e-mail account ..................................................................................... 20
5.3.7 Cameras ............................................................................................................. 20
5.3.8 E-mail report ................................................................................................ ....... 21
5.3.9 Miscellaneous settings ........................................................................................ 22
5.4 Inputs and outputs ....................................................................................................... 23
5.4.1 Inputs / Events .................................................................................................... 23
5.4.2 Control modes..................................................................................................... 25
5.5 Customization.............................................................................................................. 28
5.6 Admin functions ................................ ................................ ........................................... 29
5.6.1 Global rule .......................................................................................................... 30
5.7 Automatic timed control ............................................................................................... 31
5.8 Access templates ........................................................................................................ 33
5.9 Users ........................................................................................................................... 34
5.10 Holidays ...................................................................................................................... 39
6 Replacing the SIM card ....................................................................................................... 40
7 Contents of the package ...................................................................................................... 40
3
Dear Customer,
Thank you for purchasing this product. This manual includes important information and
instructions regarding the product. Please read this manual before using the product.
The latest version of the product’s programming software and manuals are available
on the manufacturer’s website at
https://tell.hu/en/products/gsm-automation/gsm-gate-control-pro
1 General operation of the GSM Gate Control Pro
The GSM Gate Control Pro module was basically designed for control of electric gates and
barriers, however it can be used to control other devices as well. Controlling can be
performed according to the configured control mode by making a phone call to the SIM card
installed into the module and/or over the internet, using the smartphone application. During
the installation you can choose out of 5 control modes the one which is appropriate for your
application. In case of controlling by call, the system uses caller identification to identify the
caller/user. Since to identify the caller and perform the control is enough to identify the caller
ID, the system rejects the call, thereby the call will be free of charge. However, it is possible
that the GSM service provider applies call set-up fee top rejected calls (this is operatordependent, please ask your GSM service provider). When calling from an authorized phone
number, the module rejects the call and activates the appropriate output(s), and stores the
event in the event log. When controlling by smartphone application, the system identifies the
user by the identifier of the smart device, which can be read from the Gate Control
smartphone application.
Depending on the variant, the system supports up to 20 or 1000 users to which different
permissions and access periods, as well as custom access rules can be assigned.
The access periods can be configured by access templates which can be assigned to users.
The system will accept control commands from the given user within the access period and
will reject them when out of the period.
The services to be activated on the SIM card installed into the Gate Control Pro device
should be chosen according to which services of the device you wish to use. For usage with
the smartphone application and for the functions that use e-mail sending mobile internet
service is necessary. The functions that use SMS sending need SMS service and the ones
that use calls require GSM voice call service. For accessing the Internet the SIM card
should use a public APN.
Attention! If you do not connect the gate’s position limit switch to the Gate Control Pro
device, the system will not have information about the open/closed state of the gate. In this
case the alternative control options (remote controller, pushbutton, etc.) used parallel with
the module may cause malfunctions, since the module will not be notified about opening and
closing the gate with e.g. a remote controller.
1.1 Data traffic
The expected data traffic of the SIM card installed into the Gate Control Pro device at
minimal usage may reach even up to ~20 MB per month. The data traffic rate depends on
the frequency of use, the stability of the mobile network and the used services. The services
using data traffic, such as control by smartphone application, remote programming, remote
download of event logs, remote firmware update, sending of emails and reports, all
contribute to the increase of the SIM card’s data traffic. The extent of the data traffic
increase depends on how frequent and for how long the mentioned services are used.
Depending on the usage, the data traffic may reach the multiple of the amount mentioned
for minimal usage.
4
1.2 Operation of the contact inputs
The module has 4 configurable NO/NC contact inputs. By activating the inputs, notifications
can be sent by SMS or call up to 4 phone numbers, or by e-mail, according to the settings.
This function can be used for e.g. sending notification by SMS or email about the state of
tamper or other switches, control panel error or other outputs. Notification by call is not
available if the “Online mode” is enabled, that is if you wish to control the system over the
internet as well or use the services that require continuous internet connection.
Input IN1 is assigned by factory default to doorbell function, which means that if the system
is used with smartphone application and input IN1 is activated, a ringing notification will be
sent to the users’ smart devices for which this option (permission) is enabled. Permissions
can be configured at user setting. This function uses Push notification service.
Input IN2 is assigned by factory default to failure notification function, which means that if
the system is used with smartphone application and input IN2 is activated, the system sends
“Technical or device failure” notification to the users’ smart devices by Push notification
service.
The properties of the functions assigned to the inputs mentioned above (e.g. message,
assigning to other input) cannot be changed.
Inputs IN3 and IN4 are assigned by factory default to gate position limit failure notification
function. In case of using control mode 1 or 2, the position limit switch of gate “A” should be
connected to input IN3, while the position limit switch of gate “B” should be connected to
input IN4. In case of control modes 3, 4 and 5 the gate’s position limit switch should be
connected to input IN3. If the position limit switch is connected, the device can send
notifications via Push and/or SMS when the gate fails to open or close.
2 Processing of personal data
The users can control the system with the help of their usernames, phone numbers and/or
smartphone application identifiers, therefore, in order to operate the system it is necessary
that the users who wish to use the system to provide their names (usernames) and phone
numbers (hereinafter referred to as personal data) to the system administrators defined in
the device, who will introduce these personal data into the system. The users can provide
the personal data directly, or indirectly with the help of a registration request sent using the
smartphone application used to control the system. When sending a registration request, the
smartphone application identifier is automatically forwarded.
Users’ consent to processing their personal data shall be deemed to be given on the basis
of their clear and explicit consent by providing voluntarily the personal data in a direct or
indirect way. The purpose of personal data processing is to ensure access to the system
and thus to provide permission of use for users who wish to use the system. The system
stores the personal data in the device’s memory. The personal data are not accessible for
third party, only for the system operator/installer and the assigned system administrators.
The assigned system administrators are obliged to treat the personal data confidentially,
in line with the legislative provisions, and shall not disclose the data to third party.
5
2.1 Responsibility of Manufacturer
The Manufacturer takes any kind of responsibility for and in connection with the functionality
and use of the system – including proper use of hardware and software – according to the
relevant provisions of law. The Manufacturer takes no responsibility for damage resulting
from:
- the user having lost the device for controlling the system, or this device or his personal
data mentioned above having been stolen, thus enabling an unauthorized person to
have access to the system;
- the user having intentionally, in good faith, directly or indirectly given his personal data or
the device suitable for controlling the system to a third person.
3 Connecting the terminals and putting into operation
3.1 Under Voltage Lock Out (UVLO) function
The product is provided with built-in automatic power disconnection (Under
Voltage Lock Out) function. Depending on the product type, if the supply voltage
drops below 8.4…8.2V, the module turns off automatically and it turns back on
when the supply voltage is at least 11.2…11.4V.
The minimum supply voltage level required to turn the module on is 11.2…11.4V!
After turned on with supply voltage higher than 11.2…11.4V, the module can operate
stably even at lower supply voltage, but not lower than 8.4…8.2V.
If the module is powered from a power supply provided with a backup battery and there is
no other electrical load on the battery when charging fails (e.g. in case of a power cut), while
the battery discharges, the module turns off automatically at 8.4…8.2V voltage level.
Thereafter, if the battery is in good condition, it can regenerate and can reach the terminal
voltage of 11.2…11.4V where the module turns back on, then the battery may discharge
again below 8.4…8.2V. This may result a continuous switching on and off cycle that lasts
until the battery can no longer regenerate to the 11.2…11.4V voltage level. If this
phenomenon occurs, the battery is flat and it should be replaced.
6
3.2 Input wiring
For the inputs, the normally closed or normally open dry contact should be connected
between the given input (IN1…IN4) and the negative of the power input (V-).
If a normally open activating dry contact is used, choose the NO (normally open) option at
the given input’s settings. In this case the input becomes activated and notification sending
by SMS, e-mail or call is initiated when the given input (IN1…IN4) and the V- terminal is
shorted.
If a normally closed activating dry contact is used, choose the NC (normally closed) option
at the given input’s settings. In this case the input becomes activated and notification
sending by SMS, e-mail or call is initiated when shorting between the given input (IN1…IN4)
and the V- terminal is removed.
Connecting the gate position limit switch:
When using control mode 1 or 2 with a single gate, the position limit switch of the gate
controlled by output OUT1 should be connected to input IN3. If two gates are controlled, the
position limit switch of the gate controlled by output OUT2 should be connected to input IN4.
For control modes 3, 4 and 5 the position limit switch of the gate should be connected to
input IN3.
3.3 Output wiring
Connecting the outputs should be done according to the configured control mode.
The default state of the outputs for given control modes is the following:
For control modes 1, 2, 4, 5:
OUT1: normally open dry relay contact (N.O.)
OUT2: normally open dry relay contact (N.O.)
For control mode 3:
OUT1: normally open dry relay contact (N.O.)
OUT2: normally closed dry relay contact (N.C.)
The normally open (N.O.) output provides open contact by default and closed contact upon
control. The normally closed (N.C.) output provides closed contact by default and open
contact upon control. The outputs provide dry (potential free) relay contacts.
3.4 Connections
Attention! Do NOT connect the metallic parts of the GSM antenna connector or the
module’s terminals directly or indirectly to the protective ground, because this may
damage the module!
7
3.4.1 Wiring diagram
The example shows wiring of inputs
IN1 and IN2 when configured to
normally open, and when inputs IN3
and IN4 are configured to normally
closed.
The example shows wiring of inputs
IN1 and IN2 when configured to
normally open, and when inputs IN3
and IN4 are configured to normally
closed.
When using control mode 3, output
OUT1 is used for control while OUT2 is
used with normally closed state to
interrupt the photocell detection circuit,
thus making it possible to keep the
gate/barrier open for the configured
period of time.
System terminal inputs and outputs:
V+ Supply voltage 9-30 VAC/DC (min. 500mA)
V- Supply voltage negative (if DC)
IN1 Dry contact input 1
IN2 Dry contact input 2
IN3 Dry contact input 3
IN4 Dry contact input 4
OUT1 Relay output 1 (normally open dry contact)
OUT2 Relay output 2 (normally open dry contact)
Wiring example for control modes 1, 2, 4, and 5:
Wiring example for control mode 3:
8
3.5 SIM card socket
The SIM card socket can be accessed by removing the cover of the aperture found on the
module enclosure. The cover can be removed by pressing it with your fingernail towards the
LED at the end where the gap is and then pulling it outwards. Insert the SIM card in the
socket. The services to be activated on the SIM card installed into the Gate Control Pro
device should be chosen according to which services of the device you wish to use. For
usage with the smartphone application and for the functions that use e-mail sending mobile
internet service is necessary. The functions that use SMS sending need SMS service and
the ones that use calls require GSM voice call service. For accessing the Internet the SIM
card should use a public APN.
Installing the SIM card:
1. pull the metal security lock of the SIM socket
towards the LED until it clicks
2. reach under the metallic security lock with your
fingernail and pull it outwards to open the socket
3. slide the SIM card into the opened part with the
contacts facing down, as shown in the figure
Close back the opened part together with the SIM
card
Press down carefully the metallic security lock
and pull it towards the side of the enclosure until it
clicks.
3.6 Connecting the antenna
Connect the GSM antenna to the FME-M socket. The module comes with an antenna
which provides good transmission under normal reception circumstances. In case of
experiencing signal strength problems or/and wave interference (fading), use another
(directed) type of antenna or find a more suitable mounting place for the antenna.
3.7 Installation
Please check the environment before installing:
Verify the GSM signal strength with your mobile phone. It may happen that the
signal strength is not sufficient in the desired mounting place. In this case the
planned installation place can be changed before mounting the device.
Do not mount the unit in places where it could be affected by strong
electromagnetic disturbances (e.g. in the vicinity of electric motors, high voltage,
etc.).
Do not mount the unit in wet places or places with high degree of humidity.
9
3.8 Putting into operation
Slowly flashing green
Normal operation,
connected to GSM network
Flashing red
GSM service unavailable
or system startup/restart in progress
Permanent red
SIM card error
Disable voicemail and notification in SMS about missed calls on the SIM card
installed into the module.
The module can handle the SIM card’s PIN code. If you wish to use the
PIN code management, configure the SIM card’s PIN code in the programming
software at the “Settings” section. Otherwise disable PIN code request on the
SIM card.
Enable caller identification service on the SIM card at the GSM service
provider (this service might not be enabled by default, please check). To enable this
service, install the SIM card into a mobile phone and call the customer service of the
card’s GSM service provider and enable the service in the menu, or visit one of the
service provider’s personal customer services and ask to enable this service on the
SIM card.
Check the SIM card to be installed correctly into the module.
Check the GSM antenna to be connected correctly to the module.
Check the wires to be connected as instructed in the wiring diagram.
You can power up the device (9-30 VAC/DC). Make sure that the power source is
sufficient for the operation of the Gate Control Pro module. The quiescent
current of the Gate Control Pro module is 120mA, however it may increase up to
500mA during communication and relay control. If the used power source is not
sufficient for the operation of the module, this may cause malfunctions. For such cases
230VAC/12VDC-1A power adapter can be ordered separately from the manufacturer.
3.9 LED signals
3.10 Technical specification
Supply voltage range: 9-30 VAC/DC
Nominal current consumption: 120mA
Highest current consumption: 500mA @ 12VDC, 250mA @ 24VDC
Operating temperature: -20ºC - +70ºC
Transmission frequency: GSM 900/1800 MHz
Highest load supported on outputs: 1A @ 24VAC/DC
GSM phone model: Simcom SIM800F
Dimensions: 84 x 72 x 32mm
Weight: 200g (packed: 300g)
10
4 Configuring the Gate Control Pro module
The Gate Control Pro module can be configured in the following ways:
by computer via USB, using the programming software
by computer over the Internet, using the programming software*
by the smartphone application over the Internet (only settings regarding the user
management are available)*
You can read more about configuring by the smartphone application in the user’s
manual of the application.
*The function marked with * character are only available when a SIM card with mobile
internet access is installed in the Gate Control Pro device and the server access is
configured correctly so that the device has online connection with the server. If you wish to
use the system’s Internet-based services, it is necessary to configure in advance the
settings needed for accessing the Internet. You can learn more about these settings in the
“Internet access” and “Servers” paragraphs.
The Gate Control Pro programming software is compatible with Windows operating
systems only.
Compatibility: Windows 8.x 32/64bit, Windows 7 32/64bit, Windows XP 32/64bit.
Installing the programming software: open the software setup application and follow the
instructions of the installation wizard to complete the installation.
The latest version of the programming software can be downloaded from the manufacturer’s
website (https://tell.hu/en/products/gsm-automation/gsm-gate-control-pro).
4.1 The user interface and configuration options of the software:
The user interface language can be selected from the language
selection drop-down menu placed at the bottom left part of the
program window.
The user interface skin can be changed using the “Skin”
dropdown-menu placed at the bottom left part of the program
window, where you can choose out of multiple appearance
themes.
Context-sensitive help:
On the right side of the program window a context-sensitive help can be found. If you click
on any of the settings fields within the program window, you will get brief information about
the given option or setting in the help window. The content of the help window can be
scrolled up and down using scrollbar placed on the right side of the help window. When
clicking on the “Detailed help” button, a new help window opens with more details. The size
and position of the help window can be changed as desired.
You can hide and recall the help window by clicking on the thin vertical reddish button
placed at the middle on the left side of the help window.
The software saves the changes related to appearance upon closing and applies the saved
settings when reopened.
11
4.2 Configuring by computer via USB
To start programming the Gate Control Pro module, follow the instructions below:
Open the Gate Control Pro programming software.
Power up the Gate Control Pro module and connect it to the computer using a USB
A-B cable.
The software connects to the Gate Control Pro module using standard HID driver
which is integrated in Windows operating systems, thus there is no need to install
special USB drivers. When the Gate Control Pro module is connected to USB for the
very first time, the Windows operating system installs the drivers automatically.
The system does not use a security password for connecting via USB. After
connecting the USB cable, the software connects automatically to the Gate Control
Pro module.
Connection status is indicated by the USB status icon placed on the “Connection” tab:
: USB disconnected (grey)
: connected via USB (green)
After the connection is established, the settings can be read and changed, the event
log can be downloaded and status information is also available.
4.3 Configuring by computer over the Internet
For connecting via the Internet, the SIM card installed into the Gate Control Pro
module should have Internet service and should also use public APN.
To connect to the module via the Internet, an intermediary server is also necessary, where
both the programming software and the module connects, through which this way the
connection can be established between the programming software and the module. The
manufacturer of the product provides a server for this purpose available 24 hours a day,
which can be used free of charge.
Remote programming by computer can be done using the Gate Control Pro programming
software (desktop application). In case of remote access, the programming software
connects to the Gate Control Pro module as a client application using user name and
password, therefore it is necessary to add beforehand a new client identifier via USB
connection and assign this identifier to the user whom you wish to give remote access.
Thereby practically any user may get remote access according to its permission level.
12
4.3.1 Adding a client identifier for the programming software
Open the Gate Control Pro programming software.
Power up the Gate Control Pro module and connect it to the computer via USB.
If you wish to assign the client identifier to a new user, add the new user in the “Users”
menu, write the changes to the module, then edit the given user’s settings again. If you
wish to add the client identifier to a user which already exists in the system, read the
user list from the module in the “Users” menu, then edit the user to which you wish to
add the client identifier.
To add the new client identifier click on the “New” button in the “Client identifiers”
section of the user’s editing window. In Enter a name for the programming software in
the “Name” field of the client identifier window, then select the “Password for remote
programming” option in the “Client identifier” section and enter the new password
here. The software will ask for this password (and the user name of the given user)
when the given user wants to connect to the Gate Control Pro module for remote
programming. Click on the “Write” button to save the changes.
Thereby a client identifier and password can be assigned to any of the users, thus
providing remote access with the programming software. The user signing in remotely
via the programming software can only access the settings and options according to its
permission level.
Remote access levels:
With Super admin permission: full access, can access all settings
With Admin permission: can access everything except “Settings” and
“Customization” menus
With User permission: has no remote access permission, cannot access
anything.
The permission level can be selected in the “Permission” drop-down menu in the user
editing window.
Loading...