tell gsm easyaid Installation And Application Manual

GSM easyAID Emergency call system
INSTALLATION AND APPLICATION MANUAL
for module version v2.07.0098 and higher
Document version: 1.52 30.08.2016
Table of contents
1 Main functions of the easyAID emergency call system ............................................. 3
1.1 Functions and services.......................................................................................... 3
1.2 User warnings ....................................................................................................... 4
2 User’s guide .............................................................................................................. 5
2.1 Turning the unit on and off .................................................................................... 5
2.2 The easyAID unit’s layout ...................................................................................... 5
2.3 Digital display ........................................................................................................ 6
2.4 Configurable options in the easyAID unit .............................................................. 6
2.4.1 Setting the clock ............................................................................................ 6
2.4.2 Setting the phone numbers ............................................................................ 7
2.4.3 Setting the reminders ..................................................................................... 8
2.4.4 Starting an emergency call ............................................................................ 9
2.4.5 Confirming a visit ......................................................................................... 10
2.4.6 Speed dialing ............................................................................................... 11
2.4.7 Assigning the RF transmitter ....................................................................... 11
2.4.8 Erasing all RF transmitters .......................................................................... 11
2.4.9 Voice call settings ........................................................................................ 12
2.4.10 SMS forwarding ......................................................................................... 12
2.4.11 SMS restriction .......................................................................................... 12
3 Configuring the easyAID unit using the programming software .............................. 13
3.1 Configuration through USB connection ............................................................... 13
3.2 Configuration through modem connection........................................................... 14
3.3 Configuring the parameters ................................................................................. 14
3.3.1 Settings ........................................................................................................ 15
3.3.2 Custom events ............................................................................................. 17
3.3.3 Firmware ...................................................................................................... 19
3.4 Management of the settings ................................................................................ 20
3.5 Changing the module’s password ................................................................ ....... 20
3.6 Resetting the module .......................................................................................... 20
3.7 Module status monitoring .................................................................................... 21
3.7.1 Downloading the event list ........................................................................... 22
3.8 Software update .................................................................................................. 23
3.9 Voice messages, warnings .................................................................................. 24
4 Peripheries of the easyAID unit ............................................................................... 25
4.1 Device LED signals ............................................................................................. 25
4.2 RF transmitter LED signals ................................................................................. 25
4.3 SIM card socket .................................................................................................. 25
5 Installation guide ..................................................................................................... 26
5.1 Mounting and putting into operation .................................................................... 26
6 Technical information .............................................................................................. 27
6.1 Technical specification ........................................................................................ 27
6.2 Contents of the package ..................................................................................... 27
6.3 The manufacturer’s contact ................................................................................. 27
1 Main functions of the easyAID emergency call system
Nowadays, there is a growing demand regarding the remote care of elder, sick relatives, remote control devices and systems. The needy is always vulnerable. Often, the delay of assistance can be fatal for someone who suffers in chronic and helplessness disease having a sudden deterioration. These situations can be avoided using the device proposed by our company. Mostly elder people live alone, or spend a lot of time alone while the younger relatives are working and attending school. But, everyone wants to take care of their loved relatives. The home signaling system is much more useful and safe then a mobile phone, because it is easy to use in emergency situations. The home signaling allows that the patients with disability, who take care about themselves, live with the family or alone instead of living in a community home. The signaling system assures immediate contact with the relatives, social worker, neighbor etc.
The easyAID device makes possible the conversation with the user, thus can help in discovering the point of the emergency call or perhaps the type of sick, and allows reassuring the user remotely. The device has high-sensitivity microphone (grants good sound quality remotely) and loud speaker. It can cause difficulties if the elder patient cannot reach the device right when needed. Leaving the house without protection is a disadvantage for the indoor mount devices and there is no possibility to use the device in outdoor emergencies. The RF transmitter is an accessory used for such situations, which makes possible to initiate emergency call and/or SMS message. After receiving the call, the called party can act immediately and notify the doctor or the ambulance if necessary.
1.1 Functions and services
Initiates emergency voice call up to 4 phone numbers
Speed dialing of 4 phone numbers
Status reporting (power loss, battery low/restore, etc.) in SMS up to 4 phone
numbers
Possibility for conversation through GSM call
Plays up to 4 recordable messages at preset times as daily reminders
4 multifunctional pushbuttons (function keys)
Pendant RF transmitter
Measures the environmental temperature and reports min/max limit exceedance
Digital display, clock
1.2 User warnings
Please consider the following warnings while using the product:
The main unit and its accessories (GSM antenna, AC adapter, RF transmitter)
are not waterproof, nor splash-proof, therefore no they must not be exposed to water. These accessories are not shock-resistant and must not be exposed to high heat.
Do not move the GSM antenna mounted by the installer to its optimal place
and do not cover it, because this may cause weak signal which may make impossible the usage of the device.
Attention! The RF transmitter is not expected to operate outside the range
determined by the installer. Do not keep pushing unreasonably the RF transmitter’s button, because this reduces the lifetime of its battery.
Attention! The battery of the RF transmitter has to be replaced forthwith if
RF transmitter battery low” event is received, as well as at least yearly, independently of the reception of this event, in order to retain the operating range of the transmitter! The range decreases if the battery weakens!
Attention! The device operates normally from AC adapter. Do not unplug the
AC adapter from the mains power, because continuous power supply is necessary for safe operation. The device is able to operate from battery only
for limited time (0…2 hours), depending on the state of charge and the age of
the battery.
The easyAID is a signaling device which the manufacturer does not
recommend to be used in special, high-risk life situations such as supervision of patients suffering of severe, life-threatening disease. The device does not substitute the continuous personal supervision!
2 User’s guide
2.1 Turning the unit on and off
The emergency call device comes from the manufacturer turned off (in sleep mode) to avoid discharging of the built-in battery during transportation and storage. The module can be turned on by connecting the power adapter. If you wish to turn off (to sleep mode) the device because of transportation or storage, follow the steps below:
Disconnect the power adapter from the module If you have connected the device to USB, disconnect it
Press the Settings key continuously for at least 5 seconds, then “PASS” is
displayed on the digital display
Enter the user password using the 1-4 function keys (the password is: 1111) Keep the Cancel key pressed and press once the Settings key
(“SLP” /sleep/ is displayed on the digital display, then the device turns off)
2.2 The easyAID unit’s layout
Module’s layout
Connectors
2.3 Digital display
Normally the display shows the clock. The device can display status information by pressing the Settings key shortly.
These status information are the following:
GSM signal: GS 0-99 (indicates the signal strength in percentage from 1 to 99)
SIM status: SI 0-1 (0=no SIM inserted, 1=SIM inserted)
You can switch between the status information with the Settings key. To return to clock display, press Cancel key. If no key is pressed for more than 10 seconds, the
display returns automatically. When there is a power loss and the device operates from its internal battery, the display
is automatically turned off with 30 seconds after power loss to minimize power consumption. In this case the display can be turned on for 30 seconds by pressing
Cancel key.
2.4 Configurable options in the easyAID unit
The following options can be configured in the easyAID module:
Clock setting
Phone number setting
Reminder settings
2.4.1 Setting the clock
To set the clock, keep Settings key pressed continuously and adjust the hours and minutes value by pressing the keys intermittently. The key increases the hours while the key increases the minutes. Setting the date is not possible on the unit’s interface, this can only be done using the programming software.
The date setting does not affect the operation of the device, it only affects the event list records, which means if the date is not set, the date of the event records in the event list will not be actual.
Attention! The device does not control daylight saving, therefore the clock has to be adjusted in this period.
2.4.2 Setting the phone numbers
1) Press the Settings key continuously for at least 5 seconds, then PASS is displayed on the digital display
2) Enter the user password using the 1-4 function keys (the password is: 1111)
3) Press the Settings key intermittently in the settings mode, until the ”TEL” LED becomes lit green
4) The LED found above the function key (1-4) is lit if there is already a phone number stored in the given memory section
5) Keep pressed for 3 seconds the function key (1-4) to which memory section you wish to add (or modify) a phone number, then “-“ is displayed on the digital display if this section is empty, or the phone number stored here previously. The LED above the given (1-4) key flashes green to indicate to which section the setting is in progress, while the “TEL” LED is lit red
6) Enter the phone number digit by digit using the keys. You can shift to the next digit by pressing the Settings key
7) After entering the phone number, keep the Settings key pressed continuously for 3 seconds to save
8) To add new phone number, return to step 5
9) When finished, press Cancel key to exit the programming mode.
The ”TEL” LED is lit green continuously to indicate that there are phone
numbers set.
Erasing phone numbers:
1) Press the Settings key continuously for at least 5 seconds, then “PASS is displayed on the digital display
2) Enter the user password using the 1-4 function keys (the password is: 1111)
3) Press the Settings key intermittently in the settings mode, until the ”TEL” LED becomes lit green
4) The LED found above the function key (1-4) is lit if there is already a phone number stored in the given memory section
5) Keep pressed for at least 5 seconds the function key (1-4) from which memory section you wish to erase a phone number. The LED found above the given key turns off and the display indicates ”- - - - (To view the whole phone number, you can scroll the digits of the selected phone number using the keys)
6) To erase further phone numbers, return to the previous step
7) When finished, press Cancel key to exit the programming mode. If you have not erased all the phone numbers, the ”TEL” LED remains lit green continuously to indicate that there are phone numbers set.
2.4.3 Setting the reminders
Four voice messages can be recorded, each 10 seconds long, which are played at the given times of day. The reminders can be configured to be played within the 0-24 interval, with daily repetition.
Recording a reminder
Steps of reminder recording:
1) Press the Settings key continuously for at least 5 seconds, then “PASS is displayed on the digital display
2) Enter the user password using the 1-4 function keys (the password is: 1111)
3) The “MEM” LED becomes lit
4) The reminders can be stored by assigning them to the 1-4 function keys. The LED found above each function key is lit if there is already a reminder assigned to the given key
5) Keep pressed for 3 seconds the function key (1-4) you wish to assign the reminder to. The LED above the given (1-4) key flashes green to indicate to which section the setting is in progress, while the “MEM” LED is lit red
6) Say the message after the beep, as close as possible to the front of the device. After the next beep the module replays the recorded message automatically
7) Keep the Settings key pressed for 3 seconds. The time of reminder playing can be adjusted using the +/- keys, digit by digit. Switching
to the next digit can be done using the Settings key , e.g.: to set the time to 12:30, do the following:
0._._._ 1x = 1_._._ 2x = 12._._ 3x =
12.3._ = 12.30
8) By pressing the Settings key again, the modifications are saved and saving is confirmed by a voice message
9) If you wish to set further reminders, repeat the above process from step 5
10) When finished, press Cancel key to exit the programming mode. The MEM LED remains lit continuously to indicate that there are reminders set.
If you wish to modify only the time of a reminder, then after step 3 press the 1-4 function key to which the reminder to be modified is assigned. After this the device plays the given reminder, then continue the setting from step 7. The LED above the given (1-4) key flashes green to indicate to which section the setting is in progress.
Playing a reminder
The recorded reminders can be replayed by pressing shortly the corresponding 1-4 function keys, provided that there has been assigned a reminder to the given key previously.
Erasing a reminder
Steps of reminder erasing:
1) Press the Settings key continuously for at least 5 seconds, then “PASS is displayed on the digital display
2) Enter the user password using the 1-4 function keys (the password is: 1111)
3) The “MEM” LED becomes lit
4) The LED found above each 1-4 function key is lit if there is already a reminder assigned to the given key
5) Keep pressed for at least 5 seconds the function key (1-4) assigned to the reminder to be erased. The LED found above the key turns off and “- - - - is displayed on the digital display
6) If you wish to erase further reminders, repeat the previous step (5)
7) When finished, press Cancel key to exit the programming mode
8) If you have not deleted all the reminders, the "MEM" LED remains lit green
Confirming a reminder
The user can confirm the reminder by pressing the Cancel key while the reminder is being played. If no confirmation is done, the message will be repeated in the configured intervals (5 to 30 seconds). If the reminder is still not confirmed after being repeated according to the configured number of repetition (1 to 10), the module generates “Reminder unacknowledgedevent which initiates SMS sending or call according to the settings. The delay between reminder repetitions and the number of repetitions can be configured using the programming software.
2.4.4 Starting an emergency call
Emergency calls can be initiated by pressing the Emergency key or by pressing the button on the RF transmitter. In case of initiating an emergency alarm using the RF transmitter, the transmitter’s LED indicator starts flashing with red light, thereby
indicating that signal transmission is in progress. The transmitter’s LED indicator turns
green for 1-2 seconds if the signal transmission towards the device was successful, i.e. the device confirmed the reception. In case that the transmitter’s LED indicator keeps flashing with red light, it means that for some reason the signal does not reach the
device, or the device’s confirmation does not reach the RF transmitter (i.e. the RF
transmitter is outside the operating range). At a single press of the RF transmitter’s button the RF transmitter tries to send the signal towards the device once per second, altogether 100 times, i.e. through 100 seconds. The operating range of the RF transmitter depends on the local reception conditions, therefore it is the installer’s responsibility to test the proper operation on the scene, as well as to mount the unit in the most optimal place, where it will be able to receive the RF transmitter’s signals from the desired distances, taking into account that the operating range of the RF transmitter decreases when its battery weakens.
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