Telkonet Ecosmart EcoInsight Installation, Operation, Maintenance Manual

EcoInsight

Firmware Version 2.x

Installation, Operation & Maintenance Guide

Table of Contents

Table of Contents ................................................................................................................. 1

EcoSmart Energy Management System......................................................................................... 3

Regulatory Compliance ........................................................................................................... 3

FCC Notice ......................................................................................................................... 3

Thermostat Location Planning .................................................................................................. 4

Installation Options ............................................................................................................... 5

Connectors ......................................................................................................................... 6

High Voltage Installation ......................................................................................................... 7

Mounting Preparation .......................................................................................................... 7

Low Voltage Installation ........................................................................................................ 14

Required Equipment .......................................................................................................... 14

EcoInsight Installation ........................................................................................................ 14

Drywall Mounting Instructions ............................................................................................... 15

JBOX Using Vertical Mud Ring Instructions ................................................................................ 16

JBOX Using Horizontal Mud Ring Instructions ............................................................................. 20

Wiring ........................................................................................................................... 22

J5 Connector ................................................................................................................... 23

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J8 Connector ................................................................................................................... 25

ZigBee Wireless ................................................................................................................ 26

Association Examples ............................................................................................................ 28

User Interface .................................................................................................................... 30

Panel Controls ................................................................................................................. 30

The Maintenance Menu ....................................................................................................... 31

Regular Maintenance ............................................................................................................ 35

Troubleshooting .................................................................................................................. 36

Appendix A ........................................................................................................................ 42

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EcoInsight I, O & M Guide

For Use with Firmware Version 2.x

Table of Contents

Revision 4.2

Page i www.telkonet.com

20800 Swenson Drive, Suite 175

Telkonet, Inc.

Waukesha, WI 53186

[phone]

Revision 4.2
August 15, 2017 added connector illustrations on page 6.

Company Headquarters: Customer Support:

Telkonet, Inc. [phone]

20800 Swenson Drive Email:

Suite 175 [e-mail]

Waukesha, WI 53186

P [phone]

EcoSmart Sales:

[phone]

Email

[e-mail]

EcoSmart Energy Management System

The EcoSmart Energy Management System is designed to reduce HVAC energy consumption without interfering
with an occupant’s comfort.

EcoSmart thermostats such as the EcoInsight will automatically learn and adapt to the heating and cooling
patterns of each room. For example, a room on the east side of a building will receive direct sunlight in the
morning and will either need less HVAC heating or more HVAC cooling. However, as the day progresses, the
room will need more HVAC heating or less HVAC cooling as it moves into the shade. An EcoSmart thermostat
will continually monitor the room, learn its patterns, and adjust its heating and cooling profiles accordingly.

EcoSmart thermostats also learn and adapt to occupant schedules. When a room is unoccupied, an EcoSmart
thermostat will enter an energy saving mode, allowing the room to drift away from the desired set point.
During this drift period, the thermostat will operate the HVAC unit less often, reducing energy costs. When the
room becomes occupied again, the EcoSmart Recovery Time™ technology built into each thermostat will return
the room to the set point without the occupant noticing.

The EcoInsight is available in several possible configurations, to address specific requirements of multiple
applications including hotel, classroom, office, university dormitory, military residence hall, retail, public
area, convention center, and a wide variety of commercial and industrial spaces.

The form factor of all non-networked models is identical, as are the form factors of the networked versions.
Networking options may be added to the base units at any time via a simple retrofit module process.

Additional controls generally used during installation, maintenance, and troubleshooting are available in the
on-screen Maintenance menu.

Regulatory Compliance

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.

FCC Notice

This equipment has been tested and found to comply with the limits for a class B digital device pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If the equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:

 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and the receiver.
 Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

 Consult the dealer or experienced radio/TV technician for help.

In order to maintain compliance with FCC regulations, shielded cables must be used with this equipment.
Operation with non-approved equipment is likely to result in interference to radio and TV reception. The user
is cautioned that changes and modifications made to the equipment without the approval of the manufacturer
could void the user’s authority to operate the equipment.

EcoInsight I, O & M Guide

For Use with Firmware Version 2.x

EcoSmart Energy Management System

Revision 4.2

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To satisfy RF exposure requirements, this device and its antennas must operate with a separation distanc e of at
least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or
transmitter.

Thermostat Location Planning

Actual thermostat mounting height can vary between sites depending upon furnishings and aesthetic
considerations. The standard recommended height is approximately 60” from finished floor. Any rooms
designated as ADA should be mounted above 15” and below 48”. See Figure 1.

Figure 1: Mounting Height

The thermostat’s internal occupancy sensor has a 120 degree wide horizontal viewing angle. The thermostat
face should always be pointing towards the main sleeping area of the guest space when possible. The first 12’
from the thermostat is considered the extreme sensitivity zone. The area from 12’-18’ is considered a medium
zone and beyond 18’ is larger motion zone. If no door contacts or remote occupancy sensors are used in the
guest room then the bed should always be positioned within a 12’ radius from the front of the thermostat.

The location should be away from any airflow or direct sunlight. Stay away from any walls which may contain
hot or cold riser piping. Where possible, plan to mount the thermostat on an inside wall. Convection, improper
insulation, and other issues with outside walls can cause erroneous temperature monitoring.

Ensure the vents in the backplate have proper airflow from the room and are not set into the wall. Vent airflow
is essential for accurate temperature monitoring.

Installation Options

High Voltage Installation Option (page 7)

 High Voltage is defined as 48 volt or

greater.

 There is only one installation option:

1) JBOX with Vertical Mud Ring Mount:
requires adapter plate as shown in
Figure 2.

Figure 2: Telkonet JBOX Adapter Plate

Low Voltage Installation Options (page 14)

 There are 3 options; select based on code

and desired look:



1) Drywall mount: no conduit required;
no JBOX adapter plate required.

2) JBOX with Vertical Mud Ring Mount:
requires adapter plate as shown in
Figure 2.

3) JBOX with Horizontal Mud Ring
Mount: requires wing nut, hole must
be drilled in backplate; no JBOX
plate required

EcoInsight I, O & M Guide

For Use with Firmware Version 2.x

Installation Options

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Connectors

EcoInsight I, O & M Guide

For Use with Firmware Version 2.x

Connectors

Revision 4.2

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

High Voltage Installation

(For Low Voltage Installation instructions, see page 14.)

Mounting Preparation

Back plate type must be defined as low or high voltage prior to shipment.
For all high voltage installations a single gang mud ring must be mounted VERTICALLY on a JBOX. A Telkonet

JBOX Adapter Plate is required for all JBOX installations.

CAUTION!

 Weco terminal on-site wiring for high voltage installation is not allowed. You must use

the pre-shipped 16-guage wired backplate provided by Telkonet.

 High voltage installation should only be performed by a qualified heating & air

conditioning contractor or licensed electrician.

 Failure to understand and follow all instructions carefully before installing or

operating this device could cause personal injury and/or property damage.

 All wiring must conform to local and national electrical ordinances and codes.
 Prevent electrical shock, personal injury, and equipment damage: prior to installation

or service, disconnect system’s electric power at main fuse or circuit breaker box.

Required Equipment

 High Voltage Backplate
 Telkonet High Voltage JBOX Adapter Plate
 EcoInsight (P/N: SS6000)
 Two #6-32 1” screws
 Four #5 ½” coarse thread screws
 Voltmeter

Level

 Phillips screwdriver
 UL rated insulating tape
 Wire stripper
 Wire nuts
 Pigtail SS6000/SS6500 for J5
 Pigtail SS6000/SS6500/ SS6550

for J8

EcoInsight Installation

EcoInsight I, O & M Guide

For Use with Firmware Version 2.x

High Voltage Installation

Revision 4.2

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Step 1 Ensure the JBOX has been installed with a vertical single gang mud ring. See Figure 3.

Figure 3: Vertical Single Gang Mud Ring

Step 2 Turn off power at EcoInsight or mounting location using a disconnect switch or breaker

lockout/tag out on appropriate breaker panel.
Step 3 Test that power is off by using a voltmeter.
Step 4 Strip the LINE wire back 0.25 inches.
Step 5 Cap the LINE wire with a wire nut or electrical tape.
Step 6 Cut the COMMON wire so the copper is flush with the insulation.
Step 7 Strip all wires except for COMMON back 0.25 inches.

Reminder: For all high voltage installations, a single gang mud ring must be mounted
VERTICALLY.

Step 8 Determine which end of the adapter plate should be installed as the top, and which end

should be installed as the bottom. As shown in Figure 4, the notch in the main display

should be in the upper left corner, and the smaller, vertical rectangle should be in the

lower right corner.

Figure 4: Determine Top & Bottom of Plate

EcoInsight I, O & M Guide

For Use with Firmware Version 2.x

High Voltage Installation

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Step 9 Level the high voltage Telkonet JBOX adapter plate and mount to the mud ring with two

#6-32 1” screws. See Figure 5.

Figure 5: JBOX, Mud Ring, Adapter Plate

Step 9 Remove the safety screw from the left side of the thermostat using the hex wrench. See

Figure 6.

Safety Screw

Tab

Figure 6: Thermostat Side View

Step 10 Separate the high voltage back plate from the thermostat: Use a flathead screwdriver to

GENTLY press the tab next to the screw hole to allow the thermostat to pop open.

WARNING: Using too much force can break the tab.
Step 11 Place thermostat backplate against the JBOX adapter plate. The adapter plate and

backplate holes should align if both are correctly oriented.

Thermostat wiring cannot touch or be placed in close proximity to the J8 pins! This can occur if
the wiring enters the thermostat from the J8 hole and is placed diagonally, directly over the J8

EcoInsight I, O & M Guide

For Use with Firmware Version 2.x

High Voltage Installation

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pins.

Step 12 Connect each 16-gauge wire (pre-installed on the thermostat’s high-voltage back plate)

to the matching functional wire within the JBOX, using appropriately sized wire nuts or a

NEC-approved electrical connection inside the junction box. If a site-specific wiring

diagram was provided, refer to this for wiring. If no diagram was provided, refer to Figure

7 and Table 1. (If controlling proportional valve or ECM fan, see Appendix A.) Any unused

1

wires must be capped according to NEC standards.
Step 13 Carefully push the wired connections back into the JBOX.
Step 14 Mount pre-wired 16 gauge SS6000 backplate on top of JBOX adapter plate, using four #5

½” coarse thread screws. See Figure 8.

Figure 7: Wiring

For variable output connections, see Appendix A on page 42.

1

The High Voltage backplate comes with R, Switched Power 1 and Switched Power 2 jumped together with a Red
Wire nut. These can be connected to the same power source assuming all controlled Fans and Valves will be
controlled at the same voltage that will be powering the thermostat. If a different voltage will be used for any of
the Controlled elements of the HVAC then the appropriate power source should be connected to the Switched Power
1 (W1,Y1) and Switched Power 2 (G,O,W2) terminals.

EcoInsight I, O & M Guide

For Use with Firmware Version 2.x

High Voltage Installation

Revision 4.2

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Table 1: Wiring

Pin Label on Backplate Function

1 R (Power) 12-277VAC power from HVAC, used to power the thermostat
2 C (Common) AC Common
3 AUX (Auxiliary) User defined
4 W1 (Heat) (Strip) Heat call or strip heat call (depends on programming)
5 Switched Power 1 (W1/Y1) Provides alternate power for W1 and Y1
6 Y1 (Cool) (Comp) Cool/Compressor call
7 G (Fan) Fan Call - Low speed

Multi-use - depends on programming and site requirements:

8 O (B) (G2) (Y2) (Changeover)

 Changeover

nd

 2
 2

Stage Fan

nd

Stage Cooling

9 Switched Power 2 Provides alternate power for G, O, and W2

Multi-use - depends on programming and site requirements:

W2 (Y2) (G2) (G3) (Multi-speed)

10

nd

 2

stage heat

 Electric heat (for HPs with strip heat, etc.)
 Emergency heat

Figure 8: Back Plate on Adapter Plate

EcoInsight I, O & M Guide

For Use with Firmware Version 2.x

High Voltage Installation

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Step 15 Ensure no airflow from JBOX or wall cavity is able to seep into the thermostat through the

wire harness. Telkonet recommends the use of UL caulk or UL rated insulating tape as
shown in Figure 9 to avoid false temperature readings.

Figure 9: Backplate with UL-Rated Insulating Tape

Step 16 Line up the hinges on the thermostat to the notches on the backplate. See Figure 10

Figure 10: Line Up Hinges on Right

Step 17 Press the right side of the thermostat tightly against the back plate.
Step 18 Slowly bring the left side toward the wall. Use care not to force the faceplate closed. If

you encounter resistance, check to make sure no wires are pinched between components.

Caution: the metal pins (as shown in Figure 11) can be bent when replacing faceplates if too
much force is used.

EcoInsight I, O & M Guide

For Use with Firmware Version 2.x

High Voltage Installation

Revision 4.2

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Figure 11: Metal Pins-Use Care

Step 19 Return the electrical circuit to operation. Remove all lockouts or tags from the circuit

breaker and enable any disconnects.
Step 20 Verify the EcoInsight thermostat display is active.
Step 21 Test all components to make sure that you can engage both the heat and air conditioning,

and all supported fan settings (high, low, etc.). Wiring is complete.
Step 22 Once the thermostat has been snapped onto the back plate, use a hex wrench to insert

the safety screw.

EcoInsight I, O & M Guide

For Use with Firmware Version 2.x

High Voltage Installation

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Low Voltage Installation

Always ensure power has been turned off before starting installation.

Required Equipment

 EcoInsight (P/N: SS6000)
 Voltmeter
 Level
 Phillips Head Screwdriver
 Precision Screwdriver
 UL rated insulating tape
 Wire stripper
 Wire nuts

Additional Hardware Required for Drywall Mount

 4 – 50 lb. EZ-Lock anchors and provided screws

Additional Hardware Required for VERTICAL JBOX Mount

 Telkonet JBOX Adapter Plate
 Two #6-32 1” screws
 Four #5 ½” coarse thread screws

Additional Hardware Required for HORIZONTAL JBOX Mount

 Two #6-32 1” screws
 1 Speed Nut (flat-type speed nut fastener that accommodates a #6-32 1” screw as shown in Figure

12.

Figure 12: Speed Nut

EcoInsight Installation

Step 1 If applicable, determine the location in the room where the thermostat will be installed.

(See Thermostat Location Planning section, page 4.)
Step 2 Turn off power at EcoInsight mounting location using a disconnect switch o r breaker

lockout/tag out on appropriate breaker panel.
Step 3 Test that power is off by using a voltmeter.

EcoInsight I, O & M Guide

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Step 4 Remove the safety screw from the left side of the thermostat using the hex wrench. See

Figure 13.

Figure 13: Thermostat Side View

Step 5 Separate the back plate from the thermostat: Use a flathead screwdriver to GENTLY press

the tab next to the screw hole to allow the thermostat to pop open. WARNING: Using too

much force can break the tab.
Step 6 For drywall mounting instructions, go to Step 7.

For JBOX vertical installation instructions, go to step 19.

For JBOX horizontal installation instructions, go to step 30.

Thermostat wiring cannot touch or be placed in close proximity to the J8 pins! This can occur if
the wiring enters the thermostat from the J8 hole and is placed diagonally, directly over the J8
pins.

Drywall Mounting Instructions

 Requires four 50 lb. EZ-Lock anchors and provided screws

Step 7 Hold backplate against wall at appropriate height. Using a pen, level-mark your 4 holes.
Step 8 Use appropriate drill for anchor and insert anchors into holes.
Step 9 Screw backplate to the wall and into the anchors. Re-check that it is still level.
Step 10 Strip the LINE wire back 0.25 inches.
Step 11 Cap the LINE wire with a wire nut or electrical tape.
Step 12 Cut the COMMON wire so the copper is flush with the insulation.
Step 13 Strip all wires except for COMMON back 0.25 inches.
Step 14 Verify the wiring now looks similar to Figure 14.

EcoInsight I, O & M Guide

For Use with Firmware Version 2.x

Low Voltage Installation

Revision 4.2

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Figure 14: Drywall Mount Wiring

Step 15 Starting at the bottom of the terminal block and working up, use a precision screwdri ver

to secure each of the wires into the appropriate pins on the terminal block. Low voltage

only: Using 20-18 gauge wire, leave a minimum of 8” of spare wire exposed from the wall

for connection directly to the thermostat’s back plate screw terminals.
Step 16 Low voltage only: Ensure backplate has appropriate jumpers between R, SW1 and SW2

assuming they are controlling all fan and modes from the same voltage as powering the

thermostat. If installing on a heat pump, ensure there is a jumper between Y1 and W1.

See Figure 15.

Figure 15: Backplate with Appropriate Jumpers

Step 17 Verify each wire is secure by gently tugging on it.
Step 18 Continue to Step 41.

JBOX Using Vertical Mud Ring Instructions

 Requires Telkonet JBOX Adapter Plate and two #6-32 1” screws

Step 19 Strip the LINE wire back 0.25 inches.
Step 20 Cap the LINE wire with a wire nut or electrical tape.
Step 21 Cut the COMMON wire so the copper is flush with the insulation.
Step 22 Strip all wires except for COMMON back 0.25 inches.

EcoInsight I, O & M Guide

For Use with Firmware Version 2.x

Low Voltage Installation

Revision 4.2

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Step 23 Determine which end of the adapter should be situated on top, and which end should be

situated on the bottom. As shown in Figure 16, the notch in the main display should be in

the upper left corner, and the smaller, vertical rectangle should be in the lower right

corner.

Figure 16: Determine Top & Bottom of Plate

Step 24 Mount the Telkonet JBOX adapter plate to the mud ring with two #6-32 1” screws. See

Figure 17.

Figure 17: JBox, Mud Ring & Adapter Plate

Step 25 Mount SS6000 backplate on top of JBOX adapter plate, using four #5 ½” co arse thread

screws. See Figure 18.

EcoInsight I, O & M Guide

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Low Voltage Installation

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Figure 18: Back Plate on Adapter Plate

Step 26 Connect each WECO terminal to the matching functional wire within the JBOX. Refer to

Figure 19 and Table 2. (If controlling proportional valve or ECM fan, see Appendix A.) Any

unused wires must be capped according to NEC standards.

Figure 19: Wiring

For variable output connections, see Appendix A on page 42.

EcoInsight I, O & M Guide

For Use with Firmware Version 2.x

Low Voltage Installation

Revision 4.2

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Table 2: Wiring

Pin Label on Backplate Function

1 R (Power) 12-277VAC power from HVAC, used to power the thermostat
2 C (Common) AC Common
3 AUX (Auxiliary) User defined
4 W1 (Heat) (Strip) Heat call or strip heat call (depends on programming)
5 Switched Power 1 (W1/Y1) Provides alternate power for W1 and Y1
6 Y1 (Cool) (Comp) Cool/Compressor call
7 G (Fan) Fan Call - Low speed

Multi-use - depends on programming and site requirements:

8 O (B) (G2) (Y2) (Changeover)

 Changeover

nd

 2
 2

Stage Fan

nd

Stage Cooling

9 Switched Power 2 Provides alternate power for G, O, and W2

Multi-use - depends on programming and site requirements:

W2 (Y2) (G2) (G3) (Multi-speed)

10

nd

 2

stage heat

 Electric heat (for HPs with strip heat, etc.)
 Emergency heat

Step 27 Low voltage only: ensure backplate has appropriate jumpers between R, SW1 and SW2. If

installing on a head pump, ensure there is a jumper between Y1 and W1. See Figure 15:

Backplate with Appropriate Jumpers on page 16.
Step 28 Ensure no airflow from the JBOX or wall cavity is able to seep into the thermostat through

the wire harness. Telkonet recommends the use of approved UL caulk or UL rated

insulating tape to avoid false temperature readings. Figure 20 illustrates sections of

insulating tape on the backplate, covering the wall opening.

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Low Voltage Installation

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Figure 20: Backplate with UL-Rated Insulating Tape

Step 29 Continue to Step 40.

JBOX Using Horizontal Mud Ring Instructions

 Requires speed nut that accommodates a #6-32 1” screw.
 Requires two #6-32 1-inch screws
 Requires 1 hole be drilled into backplate (drilling performed onsite or by Telkonet Production prior to

shipping if requested in advance)

Step 30 Ensure the JBOX has been installed with a horizontal mud ring.
Step 31 Unless this was done prior to shipping, drill a hole in backplate as shown in Figure 21. The

horizontal distance between the hole and the inner right side of the plate should be 1.0”.

The vertical distance between the hole and the inner right side of the plate should be 1

¾”. The hole should accommodate a #6-32 1” screw.

(Preferred method for low voltage new construction)

Figure 21: Backplate with Speed Nut and Drilled Hole

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Step 32 Level the backplate using a pen level across the bottom of the backplate.
Step 33 Place the speed nut on the backplate in the position shown in Figure 21, with the prongs

pointing inward toward the mud ring.
Step 34 Place the screw in the speed nut hole.
Step 35 Drive the screw into the mud ring. Use your fingers to hold the speed nut in place, to

prevent it from turning as the screw is driven. (The curve of the speed nut allows the

head of the screw to be slightly recessed into the backplate.)
Step 36 Mount the other screw in the hole on the right side of the backplate.
Step 37 Starting at the bottom of the terminal block and working up, use a precision screwdriver

to secure each of the wires into the appropriate pins on the terminal block. For low

voltage, using 20-18 gauge wire, leave a minimum of 8” of wire exposed from the wall for

connection directly to the thermostat’s backplate WECO terminals.
Step 38 Low voltage only: ensure backplate has appropriate jumpers between R, SW1 and SW2. If

2

installing on a head pump, ensure there is a jumper between Y1 and W1

. See Figure 15:

Backplate with Appropriate Jumpers on page 16.
Step 39 Verify each wire is secure by gently tugging on it.
Step 40 Ensure no airflow from the JBOX or wall cavity is able to seep into the thermostat through

the wire harness. Telkonet recommends the use of UL caulk or UL rated insulating tape to

avoid false temperature readings. Figure 20: Backplate with UL-Rated Insulating Tape on

page 4 illustrates sections of insulating tape on the backplate, covering the wall opening.

Steps Common to all Installation Methods

Step 41 Hook the thermostat to the hinges on the right side of the backplate.
Step 42 Line up the hinges on the thermostat to the notches on the backplate. Press the right side

of the thermostat tightly against the back plate.

Caution: when replacing thermostats, the metal pins (as shown in Figure 22) can be bent if too
much force is used.

2

If the Voltage for controlling any of the HVAC elements will be different than the voltage which is powering the
thermostat, you must remove the Jumper from R to Switched Power 1. You must then connect the supply voltage
being used directly into Switched Power 1 and Switched Power 2 if they are different. For example, if a new 24VAC
Transformer is added just to power the thermostat because the existing one is too small, it would be connected to R
and the existing transformer used for the control signals would be connected to Switched Power 1 and 2.

EcoInsight I, O & M Guide

For Use with Firmware Version 2.x

Low Voltage Installation

Revision 4.2

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Figure 22: Metal Pins-Use Care

Step 43 Slowly bring the left side toward the wall as shown. Use care not to force the faceplate

closed. If you encounter resistance, make sure no wires are pinched between components
and that no pins are bent.

Step 44 Once the thermostat has been snapped onto the back plate, use a hex wrench to insert

the safety screw in the location shown in Figure 13: Thermostat Side View on page 15.
Step 45 Reinsert and tighten the safety screw on the EcoInsight.
Step 46 Remove all lockouts or tags from the circuit breaker.
Step 47 Return the electrical circuit to operation.
Step 48 Verify the EcoInsight thermostat display is active.
Step 49 Test all components to make sure that you can engage both the heat and air conditioning,

and all supported fan settings (high, low, etc.). Wiring is complete.

Wiring

The EcoInsight interconnects with the existing HVAC system via standard wiring conventions, using 12-2 77vac
voltage supplied by the HVAC system itself. The EcoInsight can accept three different power sources, which
assists in scenarios where different components (heat, fan) are powered by different voltages. This simplifies
installation on units such as fan coils.

The EcoInsight accepts standard thermostat wiring, typically 14-22 AWG. Wiring conventions follow industry
standards; however, it is important to note that the relay configuration is dynamic and can be modified at the
factory or in the field. It is important to always follow site-specific wire diagrams.

There are currently 4 builds of hardware available:

1. SS6000-VO has 0-10 variable output control (see Appendix A)

2. SS6000-HS has humidity sensor onboard

3. SS6000-HS VO has both humidity sensor and variable output

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4. SS6000-Wi has WiFi header for WiFi-enabled thermostats

Figure 23: Internal View of EcoInsight

Relay Configuration

The thermostat comes with a default relay configuration, which sets the functions of each pin. This de fault can
be changed to one of several alternate relay configurations, which are stored in the memory of the thermostat.
To change your thermostat relay configuration, see Table 6, specifically command #2.

Speed Configurations

The EcoInsight will ship with a default speed configuration that matches the default relay configuration. The
speed configuration controls the timing of shifts between both fan speeds and stages of HVAC for compressor
based systems. The speed configuration will have a 3 minute safety delay between compressor cycles and upon
power up. The EcoInsight also has several alternative embedded speed configurations. See Table 6:
Maintenance Menu Functions, specifically command #3.

J5 Connector

The functions of the J5 Connector will vary based on the device model.

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Table 3: J5 Connector Pinout

Pin Wire Color Label on Backplate Function

1 OR GND

Thermostat Signal Ground (not

an earth ground)
2 BR +10V 10 Volts DC Output
3 RD NTC Probe 1 Temperature Probe 1
4 RD NTC Probe 1 Temperature Probe 2

5 * WH 0-10v/4-20mA out 1

6 * BK 0-10v/4-20mA out 2

7 BR CT Input 1

8 YL CT Input 1

9 † BK CT input 2

10 † GR

11 † BL

CT input 2 Current Transformer Input for

CT input 3 Current Transformer Input for

Analog Output #1 (VO model

only)

Analog Output #2 (VO model

only)

Current Transformer Input for

Amperage

Current Transformer Input for

Amperage

Current Transformer Input for

Amperage

Amperage

Amperage
12 † OR

* SS6000-VO model only
† SS6000-CT model only

CT input 3 Current Transformer Input for

Amperage

NTC Probe

Temp probes can be used for multiple purposes:

1. HVAC Discharge Air temp

2. HVAC Return Air temp

3. Supply Water Temp

4. AquaStat Mode (switches thermostat’s Heat/Cool)
For temperature probe if not using Telkonet provided external temperature probe, a probe with a Beta R0 must match.

Alternatively, a probe can be provided to Telkonet for lab calibration. Required specifications:
US Sensor model USP10972 or equivalent, per the following:

 Resistance at 25 degrees C = 10 000 ohms +/- 1%

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 Resistance/Temperature curve = "J"
 Beta ( 0 to 50 degrees C ) = 3892 degrees K nominal

Other models may be compatible; provide model number and specifications.

Analog Outputs

(SS6000-VO model only)
The Analog outputs can be used to control multiple functions. The desired function must be specified at the time of

programming.

1. Fan Coils Variable Valve Control 0-10 or 4-20mA (Both Heat & Cool)

2. ECM Fan motor variable control between speeds. (0-10VDC)

CT Inputs

All Models have 1 input; SS6000-CT has an additional 2 CT inputs for a total of 3. The CT Inputs are commonly used
for monitoring/alerting on fan motors, compressors or other equipment with excessive load or for determining a failure.
The CT Inputs must be used with a compatible CT and sized appropriately for the load they will be connected to.

Current Transformer (CT) approved models from Sentran Corp.:
Rated loads are 100, 50, 30, 20 and 10 A respectively.

BCF-100A: 0.025A
LCF-50A: 0.025A
LCF-30A:0.025A
LCF-20A:0.025A
LCF-10A: 0.01A

Preferred operating range is between 10 and 80% of rated load.
Other models may be compatible: provide model number and specifications

If not sized correctly the CT may damage the thermostat.

J8 Connector

The J8 Connector provides access to 2 Dry Contact Inputs. The Dry Contact Inputs can be configured for a variety of
options. Determine the desired function prior to final programming.

Dry Contact Options:

1. Entry Door Occupancy Assist

2. Lanai Door HVAC disable
3 Housekeeping Status

4. DND Status

5. HVAC Alarm

6. AquaStat

7. Key Card

8. 3rd Party Occupancy Sensor

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The J8 connector also can be used to supply power and data to Telkonet end devices (EcoAir, EcoView and
EcoContact). It will support up to 2 devices per EcoInsight. It may be used with 2 conductors connecting to pins 1 & 2
to supply 3.3v to EcoViews or EcoAirs and utilize wireless for communication between the EcoInsight and
EcoView/EcoAirs. Or if 4 conductors are used between pins 1,2,3,4 then it can be hardwired for communications and
power and no wireless will be needed.

Figure 24: EcoInsight wired to two EcoContacts

Table 4: J8 Connector Pinout

Pin Wire Color Label on Backplate Function

1 OR GND

Thermostat signal ground (not

an earth ground)

2 RD +3.3V 3.3 Volts DC Output
3 WH RX DATA

4 BR TX DATA

Receives data from serial

cable

Transmit data from serial

cable

5 BK Dry Contact 1 Connection to Dry Contact 1
6 BL Dry Contact 2 Connection to Dry Contact 2

ZigBee Wireless

Telkonet’s suite of products—including the EcoInsight—relies on the ZigBee wireless c ommunications protocol.
Zigbee devices are low powered and can communicate via radio frequency over long distances by transmitting

data to intermediate devices to reach more distant ones. There is no main transmitter, but rather a series—or
“mesh”—of transmitters. This is referred to as the ZigBee Mesh Network.

Types of radio modules:

Internal high-power: default
External high-power: An optional external antenna is available for systems that will be enclosed inside metal

HVAC systems to improve network reliability. See Figure 25 and Figure 26.

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Figure 25: High-Power Radio Module with Antenna Attached

Functional Caveats

Figure 26: Radio Board Properly Seated

 Telkonet ships equipment to customers pre-programmed based on a pre-deployment analysis

and discussion with property management. Generally, command-level programming at the
field level will not be needed.

 When a command change is needed, Telkonet will provide a detailed synopsis of the proposed

changes.

 Arbitrarily changing command values without prior discussion with Telkonet Applications

Engineering can result in suboptimal thermostat performance and a loss of energy savings. All
of these can possibly impact the user interface. For this reason, such arbitrary c h anges do not
represent a Recommended Best Practice, and any corrective actions taken by Telkonet
(including consultation) are subject to Professional Services charges at prevailing rates.

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Association Examples

“Associating” the devices is part of the installation process. Associating devices can be done on the
physical devices themselves (see the EcoSmart Firmware 2.x Device Association Guide for
instructions), or via the EcoSmart Serial Utility (see the ESU Operation & Maintenance Guide for
instructions).

The EcoInsight can accept association with up to 8 total EcoView Occupancy Sensors or EcoContact Door
Sensors. The EcoView, EcoContact, EcoGuard and EcoSwitch may be associated to more than one EcoInsight.

Bind Types

There are 4 Bind Types. They are:

 00 = stand alone
 01 = master
 02 = slave
 03 = RTR Occ only (exclusive to EcoInsight.

Configurations

The EcoInsight is available in three possible configurations:

1. Standalone

2. Networked via Ethernet

3. Networked via ZigBee

These abilities allow unique configurations of thermostat/sensor pairing. The following are three EcoInsight
association examples.

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EcoInsight Association Example#1:
multiple sensors controlling one
thermostat; used in hotel suites,
apartments, etc.

EcoInsight Association Example #2:
One sensor controlling multiple
thermostats; used in small classroom
environments, etc.

EcoInsight Association Example #3:
Multiple sensors controlling multiple
thermostats; used in dormitory suites
(one common room and 2+ bedrooms),
larger classrooms, offices, or common­area applications, etc.

If the EcoInsight loses association to any
one of its sensors, either the on-board PIR
sensor or the external EcoView or
EcoContact, the thermostat will
immediately revert to Occupied mode. This
is done to ensure that sensor association
loss does not affect the comfort of the
room occupant. Any setpoint limits (e.g.
max/min allowed temperatures) that have
been assigned to the thermostat remain in
force.

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User Interface

Panel Controls

Front panel controls are shown below.

Figure 27: User Controls and Icons

The buttons on the EcoInsight are designed to be easy to use and understand.

Table 5: EcoInsight Buttons

Up/Down Arrows

On/Off Button

For occupants, the up and down arrows increment the setpoint temperature by
one degree.

The On/Off button typically toggles the power to the thermostat, but can be set
to cycle the Heat/Cool/Off modes as well.

The Fan button either increments the fan speed or turns the fan on and off. This

Fan Button

function will depend on whether the property has independent fans or more than
one fan speed.

Soft Buttons

The two soft buttons near the bottom of the thermostat can have numerous
functions, depending on the desire of the property. See Figure 28.

Figure 28: Soft Buttons

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The most common uses for the soft buttons are Fahrenheit/Celsius, Heat, Cool, Heat/Cool.

 Grey button: can be programmed for nearly any function the property chooses.

The Maintenance Menu

The Maintenance Menu is for approved staff to make adjustments to the operational settings of the EcoInsight.

Figure 29: The Maintenance Menu

Navigate the Maintenance Menu

Procedure: Display and Navigate the Maintenance Menu as shown in Figure 29.

Step 1 Press and hold the Fan button for 10 seconds.
Step 2 Press the On/Off button.
Step 3 Use the buttons on the face of the EcoInsight to navigate through the Maintenance Menu.

Their functions are shown in Table 6.

Step 4 The last menu item is “Advanced Programming”. When you press the up/down arrows to

scroll down to the bottom of the screen, the last menu item is Adv Prog, the screen will
display “Adv Prog” in the middle of the bottom of the screen. See Table 7. All menu
items are saved automatically when you set them.

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Table 6: Maintenance Menu Functions
Menu Item Function
Learn Used to associate the EcoInsight to other EcoSmart wireless devices in the room, such as an

EcoView, EcoContact, EcoGuard, or EcoSwitch. For step-by-step instructions on associating
devices, see EcoSmart Firmware 2.x Device Association Guide.

Erase Will tell the EcoInsight to forget all of the wireless devices it has been associated with, such as

an EcoView, EcoContact, EcoGuard or EcoSwitch. The large number shown in the Erase menu
indicates the number of devices currently associated with the EcoInsight. Press On/Off to erase
all associated devices.

Signal Advanced command, which should only be changed with the assistance of Telkonet.
Recovery Sets the value for the number of minutes for Recovery Time. The number displayed indicates

the current recovery time, and can be incremented using the up or down arrows. Setting a
value of zero (0) will disable the energy manage set back feature.

Setpoint
MAX

Setpoint
MIN

MAX
Setback

Indicates the current maximum temperature that a user can set. Can be incremented by using
the up and down arrows. This value must be lower than the MAX Setback.

Indicates the current minimum temperature that a user can set. Can be incremented by using
the up and down arrows. This value must be higher than the MIN Setback.

Indicates the maximum temperature a room can reach, either through guest setting or an
unoccupied drift.

MIN Setback Indicates the minimum temperature a room can reach, either through guest setting or an

unoccupied drift.

Calibration Allows authorized personnel to calibrate the ambient temperature to ensure accurate readings.
Mesh The Mesh submenu contains advanced commands for adjusting the ZigBee mesh network. These

options should only be changed with the assistance of Telkonet.

Stat ID This is an advanced command, which should only be changed with the assistance of Telkonet.
Time Allows authorized personnel to set the time on the thermostat.
Schedule If Schedules are in use, allows authorized personnel to select a schedule for the thermostat to

use.

Adv Prog This section contains multi ple advanced commands that can be run on the EcoInsight. For

details on what Advanced Commands are available, please contact your Telkonet Project
Manager or Technical Support for a command list.

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Table 7: Advanced Program Commands

Cmd # Function

01 Profile: Selects one of the three default configurations stored in the thermostat. Note that these default

configurations are separate from the profiles available through Advanced Command 13 or EcoCentral.

02 Sets the desired relay configuration from available defaults.

Relay Config

-AdvCmd 02
Option to change between embedded default Relay Configs.
Embedded options will vary per customer. Talk to your Telkonet support representative to find out what

relay options are available within your firmware. Alternatively EcoSmart Serial Utility can be used to
make a custom relay config or to load a relay config file that is sent from the Telkonet support team.

03 Sets the desired speed configuration from available defaults.

Speed Config

-Adv Cmd 03
Option to change between embedded default speed configs.
Embedded options will vary per customer. Talk to your Telkonet support representative to find out what

speed config options are available within your firmware. Alternatively EcoSmart Serial Utility can be
used to make a custom speed config or to load a speed config file that is sent from the Telkonet support
team.

04 Sets the changeover value for Heat Pump operation (c/o heat).
05 Sets the changeover value for Heat Pump operation (c/o cool)
06 Sets the minimum temperature for Deep Setback mode*.
07 Sets the maximum temperature for Deep Setback mode*.
08 Choosing (01) selects a heat only interface, selecting (00) removes the heat only interface. If cool only

is also selected, the system will default to auto only.

09 Choosing (01) selects a cool only interface, selecting (00) removes the cool only interface. If heat only is

also selected, the system will default to auto only.
10 Sets the auto mode overshoot required for opposing mode to be called.
11 Sets the Door Contact configuration to N/O (00) or N/C (01) (normally open or normally closed).
12 Displays the RH% in the bottom right corner of the screen if RH sensor is installed.
13 Permanent Profiles:

Each EcoInsight can hold 7 different collections of settings. Each collection of settings is defined as a
“profile”. Typically each EcoInsight will ship with at least 3 profiles pre-loaded into the thermostats
memory. Most common will include:

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Sold- This profile contains the settings for operating when a hotel room is in the Sold state from a PMS.

UnSold - This profile contains more aggressive setback temperature values because the room is not
rented.

VIP - This profile contains either no setback value or very restrictive setback for rooms that you do not
want to turn off the HVAC in.

Profiles are completely configurable by the facility and can be changed at any time with network
systems.

When using Advanced Command 13 to change the profile, the thermostat will continue
to operate in that profile until it is manually changed again, either through EcoCentral or the
front panel of the thermostat.

14 Temporary Profiles (not available at all locations)

Advanced Command 14 also changes the profile of the thermostat, but unlike
Advanced Command 13, it is a temporary change. The profile will only be in effect for
a set amount of time (for example, 24 hours) or until the room is unoccupied for
longer than a set amount of time (for example, no occupancy sensed for 8 consecutive
hours). After the required time has passed, the thermostat will revert to its previous

profile.
15 This changes the polarity of the relay for the Multi-speed pin, 0 means N/O, 1 means N/C.
16 This changes the polarity of the relay for the (O) changeover, 0 means N/O, 1 means N/C.
17 This changes the polarity of the relay for the (G) pin, 0 means N/O, 1 means N/C.
18 This changes the polarity of the relay for the (Y1) cooling pin, 0 means N/O, 1 means N/C.

19 This changes the polarity for the (W1) heating , 0 means N/O, 1 means N/C.
20 This changes the polarity of the relay for the AUX, 0 means N/O, 1 means N/C.

This allows further setback after 24 hours of no occupancy.

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Regular Maintenance

Procedure: Visual Inspection

Step 1 Verify that components have not been tampered with, destroyed or stolen.
Step 2 Verify that the components are securely mounted on their respective surfaces.

Sensors may be mounted on walls or ceilings; either location is permissible and will have been
determined during installation.

Step 3 If applicable, verify that the AC power is being supplied to the HVAC system.
Step 4 If units are hard-wired, verify that the power/data wiring between the EcoInsight and the

EcoView are intact and connected.

Step 5 Check for a Service icon on the EcoInsight display. This icon indicates loss of association

with one or more sensors.

Step 6 If the icon appears, first check the batteries. Replace batteries if necessary.
Step 7 If batteries are not the cause of the Service icon, re-associate all sensors per instructions

in the EcoSmart Firmware 2.x Device Association Guide.

Procedure: Functional Inspection

Step 1 Observe whether the HVAC system is operating (e.g. drive cycle) after entering the room.

In most cases, entering the room will have initiated an HVAC drive cycle after the Sensor detected
occupancy. Possible exceptions:

-If the temperature in the room is within hysteresis of the HVAC setpoint, a drive cycle may not
commence

-A delay may have been programmed into the EcoInsight thermostat, instructing the unit to wait for
a particular duration before triggering a drive. (Although uncommon, this feature is sometimes
requested by a property. In almost all cases, the delay is less than 3 minutes.)

Step 2 If a drive cycle does not initiate within 5 minutes of entry, force a drive cycle by

temporarily setting the thermostat to some arbitrary high or low temperature (ensure the
HVAC mode is set correctly).

EcoInsight thermostats default to Occupied status if communication with the Sensor(s) is lost for
any reason. This permits the units to continue allowing the occupant to control the room
temperature. However, in this state energy savings will be lost. If in doubt whether the sensors
are associated, re-associate all Sensors per the EcoSmart Firmware 2.x Device Association Guide.

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Troubleshooting

Problem Potential Cause Potential Solution

Main electrical failure to the unit.
Many units operate on 230 or
277VAC circuits, so although power
is available to the 110VAC plugs in
the room, the branch circuit
supplying HVAC power may be
interrupted.

GFI within the HVAC has tripped.
Some models of HVAC systems
(often PTAC/PTHP units) contain
integral GFI (Ground-Fault
Interrupt) systems. Occasionally,
often after a power outage, inrush
current when power returns can
cause GFIs to trip. Most times, this
does not indicate issues with the
unit.

HVAC unit does not operate.

Dispatch maintenance. Verify
mains continuity to the unit.

Check and reset units’ GFI systems.

Replace the EcoInsight with a
known-good unit as a comparison­check.

EcoInsight has failed.

Door contact is not connected.

Window or outside door is open.

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If the replacement unit functions
properly, contact Telkonet and
begin the RMA process.

If the replacement unit does not
function properly, consult a local
HVAC technician to inspect your
HVAC unit.

Ensure that all door contacts are
connected.

Ensure that no monitored windows
or patio doors are open.

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Problem Potential Cause Potential Solution

During an Unoccupied period, the
EcoSmart system allows the
temperature in the room to drift

Occupant returns to room and finds
it too hot or too cold.

away from the occupants’ setpoint.
Telkonet’s Recovery Time
technology is enabled to return the
room to the occupants’ setpoint
within a time defined in advance

Advise the occupant to wait 8 – 20
minutes. (This is the typical range
of defined Recovery Times
requested by customers in most

installations.)
by the Property Manager (this
varies by property, but it usually
between 8 and 20 minutes).

Dispatch Maintenance to the room.

Re-associate all sensors via

procedures.

Service sensor appears on
thermostat.

One or more sensors have lost
association to the thermostat.

Replace the batteries in all sensors

within the room.

Occupant reports HVAC shuts down
while they sleep.

Sensor is not accurately detecting
occupancy. This is typically seen in
deployments where the bed
placement within the room was
changed after installation, such
that the pillow area of the bed(s)
is further than 10-15 feet from the
sensor.

Evaluate the wiring between each

sensor and the thermostat.

Assess the room, sensor placement,

and bed location(s). Verify that the

sensor(s) are deployed in

accordance with the Recommended

Best Practices. Corrective

strategies may include:

a. Moving the sensor
b. Adding an additional sensor

to accommodate the new

room layout
c. Changing the room layout
d. Adjusting sensor settings

(contact Telkonet to discuss

options)
e. Adjusting night delay

(contact Telkonet support

for assistance)

Problem Potential Cause Potential Solution

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Occupant reports one mode
(heating/cooling) works but the
other does not.

Room does not achieve setpoint
within Recovery Time.

Heat pump jumper is reversed or
changeover signal is backwards, or
it may be that the heat/cool
jumpers are reversed.

The most common cause is that the
EcoSmart system is designed to
recover the temperature within a
Comfort Zone. The Comfort Zone is
programmable by Telkonet, and is
chosen by management before
installation.

The thermostat may be
programmed with settings not
appropriate to the specific
deployment scenario.

Often an HVAC unit is in need of
servicing. For example, a unit with
a failing compressor or under­charged refrigerant may not be
able to efficiently return the room
to the occupants’ desired setpoint.

Remove thermostat from
backplate, and identify jumper J3.
Insert jumper and replace
thermostat.

Contact Telkonet Customer
Support. Telkonet will research the
deployment history, and determine
whether a completed Settings
Sheet was provided to us prior to
thermostat shipment. Note that
Professional Services fees may
apply if a reported anomaly is later
determined to have been caused by
default settings when specific
preferences were not
communicated to Telkonet prior to
device shipment.

Ensure the PTAC unit is in good
working order.

Service and correct internal
thermostat anomalies per PTAC
manufacturer’s recommended best
practices.

Ensure the PTAC unit is in good
working order.

There may be a failed control
circuit within the HVAC system

Service and correct internal
thermostat anomalies per PTAC
manufacturer’s recommended best
practices.

Ensure the PTAC unit is in good
The setpoint cannot be achieved
within the current environmental
conditions. For example, on an
extremely hot or humid day, the
HVAC system may not be able to
achieve a setpoint of 60°.

working order.

Service and correct internal

thermostat anomalies per PTAC

manufacturer’s recommended best

practices.

Problem Potential Cause Potential Solution

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The thermostat wiring is coming in

Thermostat reboots repeatedly

from the J8 hole and is placed
directly over the J8 pins on its way
to the terminal block.

Re-route the wiring along the

bottom of the backplate until

reaching the screw terminals.

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Figure 1: Mounting Height ....................................................................................................... 4



Figure 2: Telkonet JBOX Adapter Plate........................................................................................ 5

Figure 3: Vertical Single Gang Mud Ring ....................................................................................... 8

Figure 4: Determine Top & Bottom of Plate .................................................................................. 8

Figure 5: JBOX, Mud Ring, Adapter Plate ..................................................................................... 9

Figure 6: Thermostat Side View ................................................................................................ 9

Figure 7: Wiring .................................................................................................................. 10

Figure 8: Back Plate on Adapter Plate ........................................................................................ 11

Figure 9: Backplate with UL-Rated Insulating Tape ........................................................................ 12

Figure 10: Line Up Hinges on Right ............................................................................................ 12

Figure 11: Metal Pins-Use Care ................................................................................................ 13

Figure 12: Speed Nut ............................................................................................................ 14

Figure 13: Thermostat Side View .............................................................................................. 15

Figure 14: Drywall Mount Wiring............................................................................................... 16

Figure 15: Backplate with Appropriate Jumpers ............................................................................ 16

Figure 16: Determine Top & Bottom of Plate ............................................................................... 17

Figure 17: JBox, Mud Ring & Adapter Plate .................................................................................. 17

Figure 18: Back Plate on Adapter Plate ...................................................................................... 18

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Figure 19: Wiring ................................................................................................................. 18

Figure 20: Backplate with UL-Rated Insulating Tape ....................................................................... 20

Figure 21: Backplate with Speed Nut and Drilled Hole .................................................................... 20

Figure 22: Metal Pins-Use Care ................................................................................................ 22

Figure 23: Internal View of EcoInsight ........................................................................................ 23

Figure 24: EcoInsight wired to two EcoContacts ............................................................................ 26

Figure 25: High-Power Radio Module with Antenna Attached ............................................................ 27

Figure 26: Radio Board Properly Seated ...................................................................................... 27

Figure 27: User Controls and Icons ............................................................................................ 30

Figure 28: Soft Buttons .......................................................................................................... 30

Figure 29: The Maintenance Menu ............................................................................................ 31

Figure 30-Before Connecting ................................................................................................... 42

Figure 31-After Connecting ..................................................................................................... 42

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EcoInsight I, O & M Guide

For Use with Firmware Version 2.x

Troubleshooting

Revision 4.2

Page 40 www.telkonet.com

20800 Swenson Drive, Suite 175

Telkonet, Inc.

Waukesha, WI 53186

[phone]

Table 1: Wiring ................................................................................................................... 11

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Table 2: Wiring ................................................................................................................... 19

Table 3: J5 Connector Pinout .................................................................................................. 24

Table 4: J8 Connector Pinout .................................................................................................. 26

Table 5: EcoInsight Buttons .................................................................................................... 30

Table 6: Maintenance Menu Functions ........................................................................................ 32

Table 7: Advanced Program Commands ...................................................................................... 33

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EcoInsight I, O & M Guide

For Use with Firmware Version 2.x

Troubleshooting

Revision 4.2

Page 41 www.telkonet.com

20800 Swenson Drive, Suite 175

Telkonet, Inc.

Waukesha, WI 53186

[phone]

Appendix A

Proportional Valve Control

Applies only to the SS6000-VO model of thermostat

Figure 30-Before Connecting

Figure 31-After Connecting

Connecting Pins

Controlling the Cooling Valve with a 0-10 Volt Signal

1. Using the J5 Molex connector, connect Pin 5 to the Valve 0-10v input line.

2. Connect pin 1 (GND) to the Common line on the valve.

Note: You must also jumper pin 1 to the 24v COMM if the valve is referencing 24v Common.

Controlling Heating Valve with a 0-10 Volt Signal

1. Using the J5 Molex connector, connect Pin 6 to the Valve 0-10v input line.

2. Connect pin 1 (GND) to the Common line on the valve.

Note: You must also jumper pin 1 to the 24v COMM if the valve is referencing 24v Common.

Controlling an ECM Fan Motor

(Firmware must be pre-setup to provide this output.)

 Using the J5 Molex connector, con nect Pi n 6 to the ECM Motor 0-10v input line.
 Connect pin 1 (GND) to the Common line on the ECM Motor control b o ard.

Note: You must also connect the 24v COMM if the valve is referencing 24v Common.

Adding Jumpers

Place 2 jumpers side-by side on connector J6. (J6 is located below the radio board. See Figure 30.)

 Place one jumper on pins 1 -> 2, as shown in Figure 31. Jumper 1->2 is for 0-10V; no jumper 4-20mA.
 Place the other jumper on pins 3 -> 4. Jumper 3->4 is for 0-10V; no Ju mper 4-20mA.

EcoInsight I, O & M Guide

For Use with Firmware Version 2.x

Appendix A

Revision 4.2

Page 42 www.telkonet.com

20800 Swenson Drive, Suite 175

Telkonet, Inc.

Waukesha, WI 53186

[phone]

Calibrate the Analog Output to 5.0V

Equipment Needed: Voltmeter

 Set voltmeter to DC Voltage.
 On J5, measure between Pin 1 (Orange) and Pin 5 (White).
 Change thermostat mode to OFF.
 Enter Advanced Command 35 01 and press ON/OFF.
 Enter Advanced Command 36 36 and press ON/OFF.
 This should cause your reading to go close to 5.0V.
 Change the value of 36 36 up or down a few values so it reads close to 5.0V. If you have to raise it

more than 36 70 or lower than 36 50, then there is an issue. Contact engineering

 Enter Advanced Command 35 00
 Verify that in the OFF mode, output is approx 0.0V.

EcoInsight I, O & M Guide

For Use with Firmware Version 2.x

Appendix A

Revision 4.2

Page 43 www.telkonet.com

20800 Swenson Drive, Suite 175

Telkonet, Inc.

Waukesha, WI 53186

[phone]