TeleWell TW-EA1000 User Manual

TeleWell TW-EA1000
Wireless ADSL Firewall Router
User’s Manual
CHAPTER 1..........................................................................1
INTRODUCTION ................................................................................................................................... 1
1.1 An Overview of the TW-EA1000.......................................................................................... 1
1.2 Package Contents................................................................................................................... 2
1.3 TW-EA1000 Features............................................................................................................ 2
1.4 TW-EA1000 Application.......................................................................................................4
CHAPTER 2..........................................................................5
USING TW-EA1000................................................................................................... 5
2.1 Cautions for using the TW-EA1000...................................................................................... 5
2.2 The front LEDs...................................................................................................................... 5
2.3 The Rear Ports........................................................................................................................ 6
2.4 Cabling................................................................................................................................... 6
CHAPTER 3..........................................................................7
CONFIGURATION................................................................................................................................. 7
3.1 Before Configuration............................................................................................................. 7
3.2 Factory Default Settings ...................................................................................................... 14
3.2.1 Username and Password............................................................................................. 15
3.2.2 LAN and WAN Port Addresses.................................................................................. 15
3.3 Information from the ISP..................................................................................................... 16
3.4 Configuring with the Web Browser..................................................................................... 16
3.4.1 STATUS..................................................................................................................... 17
3.4.2 Quick Start................................................................................................................. 17
3.4.3 Configuration.............................................................................................................. 18
3.4.3.1 LAN................................................................................................................... 19
3.4.3.2 WAN................................................................................................................. 22
3.4.3.3 System............................................................................................................. 24
3.4.3.4 Firewall............................................................................................................. 25
3.4.3.5 VPN.................................................................................................................. 26
3.4.3.6 Virtual Server .................................................................................................. 29
3.4.3.7 Advanced......................................................................................................... 30
CHAPTER 4........................................................................32
TROUBLESHOOTING ......................................................................................................................... 32
Problems Starting Up the TW-EA1000..................................................................................... 32
Problems with the WAN Interface............................................................................................. 32
Problems with the LAN Interface.............................................................................................. 32
APPENDIX A.....................................................................33
SPECIFICATION ................................................................................................................................. 33
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Chapter 1
Introduction
1.1 An Overview of the TW-EA1000
TW-EA1000 Wireless ADSL Firewall Router provides office and residential users the ideal solution for sharing a high-speed ADSL broadband Internet connection among an 11Mbps wireless network and a 10/100Mbps Fast Ethernet backbone. It can support downstream transmission rates of up to 8Mbps and upstream transmission rates of up to 1024Kbps. It also supports rate management that allows ADSL subscribers to select an Internet access speed suiting their needs and budgets. It is compliant with Multi-Mode standard (ANSI T1.413, Issue 2; G.dmt (G.992.1); G.lite (G992.2).
The product supports PPPoA (RFC 2364 - PPP over ATM Adaptation Layer 5), RFC 1483 encapsulation over ATM (bridged or routed), PPP over Ethernet (RFC 2516), and IPoA (RFC1577) to establish a connection with ISP. Besides, an embedded PPTP client and PPTP server are supported to establish a VPN tunnel with a remote PPTP device. The product also supports VC-based and LLC-based multiplexing.
It is the perfect solution to connect a small group of PCs to a high-speed broadband Internet connection. Multi-users can have high-speed Internet access simultaneously.
This product also serves as an Internet firewall, protecting your network from being accessed by outside users. Not only provides the natural firewall function (Network Address Translation, NAT), it also provides rich firewall features to secure a user’s network. All incoming data packets are monitored and filtered. Besides, it can also be configured to block internal users from accessing to the Internet.
The product provides three levels of security support. First, it masks LAN users’ IP addresses which are invisible to outside users on the Internet, making it much more difficult for a hacker to target a machine on your network. Secondly it can block and redirect certain ports to limit the services that outside users can access. For example, to ensure that games and other Internet applications will run properly, a user can open some specific ports for outside users to access internal services in the network. Finally it can also detect and block many Hacker Patterns and not allow hackers into your network.
Integrated DHCP services, client and server, allows up to 253 users to get their IP addresses automatically on boot up from the product. Simply set local machines as a DHCP client to accept a dynamically assigned IP address from DHCP server and reboot. Each time a local machine is powered up; the router will recognize it and assign an IP address to instantly connect it to the LAN.
For advanced users, Virtual Server function allows the product to provide limited visibility to local machines with specific services for outside users. An ISP provided IP address can be set to the product and then specific services can be rerouted to specific computers on the local network. For instance, a dedicated web server can be connected to the Internet via the product
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TW-EA1000 Wireless ADSL Firewall Router
and then incoming requests for HTML that are received by the product can be rerouted to the dedicated local web server, even though the server now has a different IP address. In this example, the product is on the Internet and vulnerable to attacks, but the server is protected.
Virtual Server can also be used to re-task services to multiple servers. For instance, the product can be set to allow separated FTP, Web, and Multi-player game servers to share the same Internet-visible IP address while still protecting the servers and LAN users from hackers.
1.2 Package Contents
1. TW-EA1000 Wireless ADSL Firewall Router
2. One CD-ROM containing the on-line manual
3. One RJ-11 ADSL/telephone cable
4. One straight-through CAT-5 Ethernet cable
5. One AC-DC power adapter (output: 12V DC, 1A)
6. This Quick Start Guide
1.3 TW-EA1000 Features
TW-EA1000 provides the following features: ADSL Multi-Mode Standard: Supports downstream transmission rates of up to 8Mbps and
upstream transmission rates of up to 1024Kbps. It also supports rate management that allows ADSL subscribers to select an Internet access speed suiting their needs and budgets. It is compliant with Multi-Mode standard (ANSI T1.413, Issue 2; G.dmt (G.992.1); G.lite (G992.2).
Wireless Ethernet 802.11b access point: Provides a wireless Ethernet 802.11b access point for extending the communication media to WLAN.
Fast Ethernet Switch: A 4-port 10/100Mbps fast Ethernet switch is supported in the LAN site and automatic switching between MDI and MDI-X for 10Base-T and 100Base-TX ports is supported. An Ethernet straight or crossover cable can be used directly, this fast Ethernet switch will detect it automatically.
Multi-Protocol to Establish A Connection: Supports PPPoA (RFC 2364 - PPP over ATM Adaptation Layer 5), RFC 1483 encapsulation over ATM (bridged or routed), PPP over Ethernet (RFC 2516), and IPoA (RFC1577) to establish a connection with the ISP. The product also supports VC-based and LLC-based multiplexing.
Quick Installation Wizard: Supports a WEB GUI page to install this device quickly. With this wizard, an end user can enter the information easily which they from the ISP, then surf the Internet immediately.
Universal Plug and Play (UPnP) and UPnP NAT Traversal: This protocol is used to enable simple and robust connectivity among stand-alone devices and PCs from many different vendors. It makes network simple and affordable for users. UPnP architecture leverages TCP/IP and the Web to enable seamless proximity networking in addition to control and data transfer among networked devices.
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Chapter 1 Introduction
Network Address Translation (NAT): Allows multi-users to access outside resource such as
Internet simultaneously with one IP address/one Internet access account. Besides, many application layer gateway (ALG) are supported such as web browser, ICQ, FTP, Telnet, E-mail, News, Net2phone, Ping, NetMeeting and others.
Firewall: Supports SOHO firewall with NAT technology. Automatically detects and blocks the Denial of Service (DoS) attack. The packet filtering and SPI are also supported. The hacker’s attack will be recorded associated with timestamp in the security logging area. More firewall features will be added continually, please visit our web site to download latest firmware.
Domain Name System (DNS) relay: provides an easy way to map the domain name (a friendly name for users such as www.yahoo.com) and IP address. When a local machine sets its DNS server with this router’s IP address, then every DNS conversion requests packet from the PC to this router will be forwarded to the real DNS in the outside network. After the router gets the reply, then forwards it back to the PC.
Dynamic Domain Name System (DDNS): The Dynamic DNS service allows you to alias a dynamic IP address to a static hostname. This dynamic IP address is the WAN IP address. For example, to use the service, you must first apply an account from this free Web server http://www.dyndns.org/. There are more than 5 DDNS servers supported.
Virtual Private Network (VPN): Allows a user to make a tunnel with a remote site directly to secure the data transmission among the connection. Users can use embedded PPTP client/server supported by this router to make a VPN tunnel or the user can run the PPTP client in PC and the router already provides IPSec and PPTP pass through function to establish a VPN connection if the user likes to run the PPTP client in his local computer.
PPP over Ethernet (PPPoE): Provide embedded PPPoE client function to establish a connection. Users can get greater access speed without changing the operation concept, sharing the same ISP account and paying for one access account. No PPPoE client software is required for the local computer. The Always ON, Dial On Demand and auto disconnection (Idle Timer) functions are provided too.
Virtual Server: Users can specify some services to be visible from outside users. The router can detect incoming service request and forward it to the specific local computer to handle it. For example, users can assign a PC in a LAN acting as a WEB server inside and expose it to the outside network. Outside users can browse an inside web server directly while it is protected by NAT. A DMZ host setting is also provided to a local computer exposed to the outside network, Internet.
Rich Packet Filtering: Not only filters the packet based on IP address, but also based on Port numbers. It will increase the performance in LAN and WAN, also provide a higher-level security control.
Dynamic Host Control Protocol (DHCP) client and server: In the WAN site, the DHCP client can get an IP address from the Internet Server Provider (ISP) automatically. In the LAN site, the DHCP server can allocate up to 253 client IP addresses and di stri bute them including IP address, subnet mask as well as DNS IP address to local computers. It provides an easy way to manage the local IP network.
Static and RIP1/2 Routing: Supports an easy static table or RIP1/2 routing protocol to support routing capability.
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TW-EA1000 Wireless ADSL Firewall Router
SNTP: An easy way to get the network real time information from an SNTP server. Web based GUI: supports web based GUI for configuration and management. It is user-friendly
with an on-line help, providing necessary information and assist user timing. It also supports remote management capability for remote users to configure and manage this product.
Firmware Upgradeable: the device can be upgraded to the latest firmware through the WEB based GUI.
Rich management interfaces: Supports flexible management interfaces with local console port, LAN port, and WAN port. Users can use terminal application through console port to configure and manage the device, or Telnet, WEB GUI, and SNMP through LAN or WAN ports to configure and manage a device.
1.4 TW-EA1000 Application
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2.1 Cautions for using the TW-EA1000
Do not place the TW-EA1000 under high humidity and high temperature. Do not use the same power source for TW-EA1000 with other equipment. Do not open or repair the case yourself. If the TW-EA1000 is too hot, turn off the
power immediately and have a qualified serviceman repair it.
Place the TW-EA1000 on a stable surface. Only use the power adapter that comes with the package.
Chapter 2
Using TW-EA1000
2.2 The front LEDs
LED Meaning
1 PWR Lit when power ON 2 SYS Lit when system is ready 3 LAN port 1 Lit when connected to Ethernet device
4 LAN port 2 Lit when connected to Ethernet device
5 LAN port 3 Lit when connected to Ethernet device
Green for 100Mbps; Orange for 10Mbps Blinking when data transmit/received
Green for 100Mbps; Orange for 10Mbps Blinking when data transmit/received
Green for 100Mbps; Orange for 10Mbps Blinking when data transmit/received
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TW-EA1000 Wireless ADSL Firewall Router
6 LAN port 4 Lit when connected to Ethernet device
Green for 100Mbps; Orange for 10Mbps Blinking when data transmit/received
7 WLAN
10 MAIL Lit when there is email in the email account
PPP Lit when there is a PPPoA/PPPoE connection
11
Lit green when the wireless connection is established. Flashes when sending/receiving data.
13 ADSL
2.3 The Rear Ports
Port Meaning
LINE Connect the supplied RJ-11 cable to this port when
1
Console Connect a PS2/RS-232 cable to this port when
2
Lit when successfully connected to an ADSL DSLAM
connecting to the ADSL/telephone network.
connecting to a PC’s RS-232 port (9-pin serial port).
LAN
3
1X — 4X (RJ-45 connector)
4 Reset Press to restore the factory default setting
PWR
5
Power
6
Switch
Connect an UTP Ethernet cable to one of the four LAN ports when connecting to a PC or an office/home network of 10Mbps or 100Mbps.
Connect the supplied power adapter to this jack. A Power ON/OFF switch
2.4 Cabling
The most common problem is bad cabling or ADSL line. Make sure that all connected devices are turned on. On the front of the product is a bank of LEDs. As a first check, verify that the LAN Link and ADSL line LEDs are lit. If they are not, verify that you are using the proper cables.
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Chapter 3
Configuration
The TW-EA1000 can be configured with your Web browser. The web browser is included as a standard application in the following operation systems, UNIX, Linux, Mac OS, Windows 95/98/NT/2000/Me, etc. The product provides a very easy and user-friendly interface for configuration.
3.1 Before Configuration
This section describes the configuration required by LAN-attached PCs that communicate with the TW-EA1000, either to configure the device, or for network access. These PCs must have an Ethernet interface installed properly, be connected to the TW-EA1000 either directly or through an external repeater hub, and have TCP/IP installed and configured to obtain an IP address through a DHCP server or a fixed IP address that must be in the same subnet of the TW­EA1000. The default IP address of the TW-EA1000 is 192.168.0.254 and subnet mask is
255.255.255.0. The best and easy way is to configure the PC to get an IP address from the TW­EA1000 Router. Also make sure you have UNINSTALLED any kind of software firewall that can cause problems accessing the 192.168.0.254 IP address of the router.
Please follow the steps below for PC’s network environment installation. First of all, please check your PC’s network components. The TCP/IP protocol stack and Ethernet network adapter must be installed. If not, please refer to MS Windows related manuals.
Any TCP/IP capable workstation can be used to communicate with or through the TW­EA1000GE. To configure other types of workstations, please consult the manufacturer’s documentation.
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Configuring PC in Windows 95/98/ME
1. Go to Start / Settings / Control
Panel. In the Control Panel, double- click on Network and choose the Configuration tab.
2. Select TCP / IP -> NE2000
Compatible, or the name of any
Network Interface Card (NIC) in your PC.
3. Click Properties.
Chapter 3 Configuration
4. Select the IP Address tab. In this
page, click the Obtain an IP address automatically radio button.
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