Teletronics Enterprise SIP Server User Manual

Warranty Policy

Limited Warranty

2 Choke Cherry Road, Rockville, MD 20850 Tel: [phone] Fax: [phone]

All Teletronics’ products warranted to the original purchaser to be free from defects in materials and
workmanship under normal installation, use, and service for a period of one (1) year from the date of
purchase. Under this warranty, Teletronics International, Inc. shall repair or replace (at its option), during the
warranty period, any part that proves to be defective in material of workmanship under normal installation,
use and service, provided the product is returned to Teletronics International, Inc., or to one of its distributors
with transportation charges prepaid. Returned products must include a copy of the purchase receipt. In the
absence of a purchase receipt, the warranty period shall be one (1) year from the date of manufacture.

This warranty shall be voided if the product is damaged as a result of defacement, misuse, abuse, neglect,
accident, destruction or alteration of the serial number, improper electrical voltages or currents, repair,
alteration or maintenance by any person or party other than a Teletronics International, Inc. employee or
authorized service facility, or any use in violation of instructions furnished by Teletronics International, Inc.

This warranty is also rendered invalid if this product is removed from the country in which it was purchased,
if it is used in a country in which it is not registered for use, or if it is used in a country for which it was not
designed. Due to variations in communications laws, this product may be illegal for use in some countries.
Teletronics International, Inc. assumes no responsibility for damages or penalties incurred resulting from the
use of this product in a manner or location other than that for which it is intended.

IN NO EVENT SHALL TELETRONICS INTERNATIONAL, INC. BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR BREACH OF THIS OR ANY OTHER WARRANTY, EXPRESSED OR IMPLIED,
WHATSOEVER.

Some states do not allow the exclusion or limitation of special, incidental or consequential damages, so
the above exclusion or limitation may not apply to you. This warranty gives you specific legal rights, and
you may also have other rights that vary from state to state.

All Rights Reserved. Copyright 2006 Teletronics International, Inc.

RMA Policy

Product Return Policy

It is important to us that all Teletronics’ products are bought with full confidence. If you are not 100%
satisfied with any product purchased from Teletronics you may receive a prompt replacement or refund,
subject to the terms and conditions outlined below.

IMPORTANT: Before returning any item for credit or under warranty repair, you must obtain a Return
Merchandise Authorization (RMA) number by filling out the RMA form. Products will not be accepted
without an RMA number. All products being shipped to Teletronics for repair/refund/exchange must be
freight prepaid (customer pays for shipping). For all under warranty repair/replacement, Teletronics
standard warranty applies.

30-Day full refund or credit policy:
I. Product was purchased from Teletronics no more than 30 day prior to the return request.
II. All shipping charges associated with returned items are non-refundable.
III. Products are returned in their original condition along with any associated packaging, accessories,
mounting hardware and manuals. Any discrepancy could result in a delay or partial forfeiture of your credit.

Unfortunately Teletronics cannot issue credits for:
I. Products not purchased from Teletronics directly. If you purchased from a reseller or distributor
you must contact them directly for return instructions.
II. Damaged items as a result of misuse, neglect, or improper environmental conditions.
III. Products purchased direct from Teletronics more than 30 days prior to a product return request.

To return any product under 1 year warranty for repair/replacement, follow the RMA procedure.

Quick Product Guide

Technical Specification

Offers easy administration through any web
browser. Remote administration is easy.

Able to make revisions even if there are

Features

Software
Specs

active sessions.

SIP-based: Provides wide range of intero­perability with SIP compliant clients, gateways,
and third-party's SIP servers

Works flexibly with Dial Plan, NAT traversal,
Authentication, and upper/thru registration
functions in various types of network environments.

EZLoop® Enterprise SIP Server will receive
REGISTER requests from either a client application
or UA, and update its database appropriately. Using
the registrar function, you will be able to answer calls
with any client through your unique SIP-URI.browser.
Remote administration is easy.

EZLoop® Enterprise SIP Server will route SIP
requests from clients or other servers to the most
appropriate SIP-URI address based on its register
database. When a user cannot be located in the
database, the Dial Plan rules can be used. If the
routing resolves successfully at the proxy server, a
caller can establish a call even when the final
SIP-URI address is unknown to the caller.

Near-End NAT Traversal
The clients behind the same NAT as EZLoop®
Enterprise SIP Server can talk with clients behind
the NAT utilizing EZLoop® Enterprise SIP Server's
Near-End NAT Traversal feature.

Far-End NAT Traversal
The clients behind other NATs can communicate
with the EZLoop® Enterprise SIP Server over the
Internet utilizing EZLoop® Enterprise SIP Server's
Far-End NAT Traversal feature.

Dial Plan
You can make flexible routing rules by defining
matching rules and filtering rules for headers and
IP addresses in the SIP packets using regular
expressions in this Dial Plan.

Session Management
You can check the status or terminate the
active calls.

Logging
Logs for previous sessions can be viewed
through a web browser.

Operating System
Linux Red Hat v9.0 with webmin
administration interface

Enterprise SIP SERVER

Item# 21-107

CPU
Speed

System
Memory

Chipset

BIOS

SSD

Board
Unique

Watch
dog
Timer

Ethernet
Interface

Battery

Size/
Weight

Temp.

Operation
Humidity

Ethernet

USB

800 MHz

1x168 pin DIMM max. up to
512MB 128MB SDRAM
onboard

VIA VT8601T + VT82C686B

Phoenix-Award BIOS with
2Mbit Flash

CompactFlash TM Type II
Socket (512 MB)

Dallas DS2401 controller

System rest and NMI; 64
Levels, 0.5 ~ 8 / 5 ~ 80 / 50
~ 800 / 100 ~ 1600 Seconds
Dallas DS2401 controller

4 ports 10/100 BaseT
Ethernet with Auto-Sense
mode

Lithium 3V/196 mAH

203mm x 146mm

0.32 kg

0 ~ 60deg C, operation

105 ~ 95% relative humidity,
non-condensing

4 x Realtek RTL8139C Fast
Ethernet controllers, one
Gigabite LAN option

2 x USB ports; USB 1.1a
compliant

Package List

1. EZLoop® Ent. SIP Server

2. AC Adapter

3. Ethernet Cable

4. Null Modem Cable

5. Quick Product Guide

Sample Application Diagram

Initial Set-Up Guide

1. Using the Ethernet

Using the Ethernet cable provided, connect the DSL or Cable modem to the LAN 1
port on the back of the Sip Server.

EZLoop® SIP SERVER

FXS GATEWAY

NEAR-END NAT

FXO GATEWAY

Hardware Features:

Onboard low power VIA EBGA CPU

Quad Fast Ethernet, one Gigabite LAN option

2 RS-232 COM Ports

2 USB Ports

Board Unique ID

CompactFlash for low cost SSD

Optional Mini PCI for more feature expansions

WAN/INTERNET

PSTN

NEAR-END NAT

2. Connect the Ethernet

Connect the Ethernet (LAN) port of your Router or your computer by using your own
Ethernet cable into the LAN 1 port on the back of the Sip Server.

3. Power on the Sip Server

Power on the Sip Server by using the AC Adapter provided.

4. Optional: Connect the Serial Cable

PC

Connect your computer to the serial port on the back of the SIP Server. Use the
Hyper Terminal to open a session to the Rescue Console Menu.

5. Optional Set-up:

Connect the Sip Server LAN 1 port to your Router instead of DSL or Cable modem.
Teletronics recommend places the Sip Server in front of Router to maximize the
voice quality.

6. Configuring from Web Browser:

Linux Sip Server LAN IP: http://192.168.10.241:10000
USER ID: sa Password: sa

SIP Module IP Address: http://192.168.10.241
User ID: sa
Password: sa

Protocols and Performance:

VoIP Protocol for signaling -SIP (RFC3261 Standard)

VoIP Protocols for delivery of voice-RTP, RTCP (When using NAT Traversal)

Routing Methods-Register database or Dial Plan

NAT Traversal-Proprietary method

Maximum Number of Concurrent Calls 30 -(Concurrent connections available when tested a
Pentium 800MHz with 128MB of RAM in 100M Ethernet network. Connection numbers may
vary depending on network condition. Not using a NAT Traversal, will increase the number of
possible connections.

Administration-Web-Based

Please Note:

Please download the Sip Server User Manual at
www.teletronics.com/User Manuals.html

PLEASE VISIT OUR WEBSITE AT WWW.TELETRONICS.COM FOR MORE INFORMATION