Teletics Feature Server RM Installation And User Manual

Teletics

Feature Server RM

Installation and User Guide

Rev 2.0 – July 18, 2017

Teletics Feature Server RM Installation and User Guide – Rev 2.0 – Jul 18, 2017 Page 1

Contents

Introduction .......................................................................................................................................... 3

Background ........................................................................................................................................... 3

Installing the Teletics Feature Server RM ............................................................................................. 4

w*intercom programming .................................................................................................................... 4

Powering Up .......................................................................................................................................... 5

Additional Dialing Features ................................................................................................................... 5

Dial Commands ..................................................................................................................................... 6

Dial Command Examples ...................................................................................................................... 6

Troubleshooting .................................................................................................................................... 8

Accessing the Feature Server RM web interface .................................................................................. 8

Teletics Feature Server RM Specifications ............................................................................................ 9

Warranty Statement: ............................................................................................................................ 9

Teletics Feature Server RM Installation and User Guide – Rev 2.0 – Jul 18, 2017 Page 2

Introduction

The Teletics Feature Server RM is a network appliance that provides the central PBX functionality such
as two digit (or, optionally, three digit) local calling, public address, group ring and conference call
capabilities to a Teletics w*intercom system. The Feature Server RM also provides 4 outside line in/out
routing.

The Teletics Feature Server RM is ready to be used “out of the box” with local 2 digit extension calling,
public address paging, outbound line in/out routing and local conferencing calling. Most customers
using this product will never need to do any programming. However, customers wishing to add
additional features or to integrate non Teletics devices into a w*intercom system are provided with a
web interface to allow customization of the Feature Server RM if desired. Additionally, Teletics has a
number of custom dial plans available upon request. These include a 3 digit dial plan, dial plans to make
multiple phones ring on dialing a single extension, emergency voice messaging, and others.

More information on custom programming is available through your Teletics support team. Additional
documentation on custom programming and feature development can be obtained from the Teletics
Feature Server Handbook.

This device is designed to fit into a standard 1RU rackmount cabinet.

Background

Teletics w*intercom units require one Feature Server or one Feature Server RM per system to operate.
The Feature Server RM enables any phone to call any other phone, and for up to 4 specific phones to
dial out through the 4 standard POTS phone lines on the front panel. These phone lines are typically
provided by either satellite, cellular or land line.

Many portable camp environments require a wireless paging infrastructure as well. The logic required
to send one page to all the units on a w*intercom system is another function provided by the Teletics
Feature Server RM.

In addition, many other communications features are also added. Examples such as conference calling,
individual paging, paging all but the source unit are available through the use of this unit.

The Teletics Feature Server RM also provides 4 FXO ports for use with standard phone lines, which can
be provided by a telco, or by a satellite service provider, or cell carrier. There is also a web enabled
interface that allows customers with the knowledge of SIP based VoIP systems to expand the
functionality of the Feature Server RM through custom programming and adjusting settings.

Teletics Feature Server RM Installation and User Guide – Rev 2.0 – Jul 18, 2017 Page 3