Teletec international Minicom 6000 Plus User Manual

This product may be purchased from Connevans Limited secure online store

at www.DeafEquipment.co.uk

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Solutions to improve the quality of life

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Connevans

USING YOUR

MINICOM 6000 PLUS

™

305-009754

Teletec International, Ltd. 01234 756026 (Voice) Cranfield Innovation Centre 01234 756027 (Text telephone) University Way 01234 756028 (Fax) Cranfield Technology Park Cranfield Bedfordshire MK43 OBT www.teletec.co.uk

Fourth edition

First printing May 2007

is a registered trademark of Teletec, Inc. Turbo Code is a registered trademark of Ultratec, Inc. Minicom 6000 Plus and Auto ID are trademarks of Ultratec, Inc.

Acknowledgement

In 1963, Dr. Robert H.Weitbrecht, an American physicist who was deaf, developed an acoustic coupler that could send and receive teletypewriter signals over the telephone lines. His invention, the Weitbrecht Modem, enabled people who are deaf to use the telephone for the first time.

While modern technology now makes it possible to build advanced microcomputer devices like your new Ultratec text telephone, the Weitbrecht modem remains the major technological break-through that began telecommunications for the deaf. Ultratec wishes to acknowledge the importance of Dr.Weitbrecht’s contribution to the welfare of people who are deaf the world over.

Dr. Robert H. Weitbrecht, 1920–1983, inventor of the first TTY modem.

CONTENTS

Contents 1 Safety Instructions 4

CHAPTER 1 Introduction 5

Special Features 5 Overview of the Minicom 6000 Plus 6 Function Keys 7

CHAPTER 2 Setup 11

Selecting a Location 11 Making Connections 12 Setting the Clock + /

OPTIONS 13

CHAPTER 3 Basic Calling 15

Making a Call in Direct Connect + /DIAL 15 About the Signal Light and Display 16 Dialling Tips 17 Answering a Call in Direct Connect 18 Acoustic Calling and Answering 19

CHAPTER 3 Advanced Calling 21

Auto ID

™

21 The Printer 22 The Built-In Help Feature + /HELP 23 Turbo Code

23 Conversation Memory 25 The Greeting Memo + /GREETING 27 The Voice Announcer + /ANNOUNCER 27 Wait for Response + + 28 Changing to Another Text Telephone + + 28 Three-Way Calling + + 28 Transferring a Call + /DIAL 29 Sticky Keys 30

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CONTENTS • 1

CHAPTER 5 VCO and HCO Calling 31

Direct Connect Setup for VCO or HCO 31 Using Different Codes for VCO/HCO 32 Using VCO in Direct Connect 32 Using HCO in Direct Connect 33

Using VCO or HCO in Acoustic Mode 33 CHAPTER 6 Using TextDirect 34 CHAPTER 7 Auto-Answer 37

How Auto-Answer Works 37

About Auto-Answer Memory 37

Setting Up Auto-Answer + /AUTO-ANSWER 38

Turning On Auto-Answer + /AUTO-ANSWER 39

Interrupting Auto-Answer 40

Turning Off Auto-Answer 40

Reading Auto-Answer Messages 40

Changing the Outgoing Auto-Answer Memo + /AUTO-ANSWER 42

Auto-Answer Options 42

Retrieving Messages Remotely 43 CHAPTER 8 Memos 45

Saving a Memo + /MEMO 45

Sending a Memo + /SEND MEMO 47

Editing Memos + /MEMO 48

Clearing Memos 48

Printing Memos + /MEMO 49 CHAPTER 9 Directory 51

Saving a Telephone Number + /DIRECTORY 51

Editing a Number + /DIRECTORY 53

Clearing Numbers in the Directory 53

Printing Directory Numbers + /DIRECTORY 54

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2 • CONTENTS

CHAPTER 10 Options 55

Setting the Print Case + /OPTIONS 55 Setting the Print Size + /OPTIONS 56 Setting the Display Mode + /OPTIONS 56 Setting Pulse Dialling + /OPTIONS 57 Setting the Auto-Answer Rings + /OPTIONS 57 Selecting an Auto-Answer Memo + /OPTIONS 58 Setting the Auto-Answer Password + /OPTIONS 58 Selecting a Greeting Memo + /OPTIONS 59 Turning Off Printing of the Date and Time + /OPTIONS 59 Setting the Date and Time + /OPTIONS 60 Changing the Relay Voice Announcer Number + /OPTIONS 60 Turning Off Turbo Code + /OPTIONS 61 Turning Off Auto ID + /OPTIONS 61 Turning Off Interrupt + /OPTIONS 61 Changing CCITT Seek Time + /OPTIONS 62 Turning Off the Auto-Answer Relay Voice Announcer + /OPTIONS 62

CHAPTER 11 Codes 63

Using EDT Code 63 Using CCITT Code 64 Using Baudot Code 67 Using the Danish Gateway 68

CHAPTER 12 Service 71

Replacing the Printer Paper 71 About the Batteries 72 Troubleshooting 74 Repair 76

CHAPTER 13 Specifications 77

European Union Declaration of Conformity 79

Index 81

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CONTENTS • 3

4 • SAFETY INSTRUCTIONS

SAFETY INSTRUCTIONS

SAVE THESE INSTRUCTIONS!

Important safety instructions

When using your Minicom 6000 Plus™, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons.

1. Read and understand all instructions.

2. Follow all warnings and instructions on the

Minicom 6000 Plus.

3. Unplug the Minicom 6000 Plus from the wall

socket before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

4. Do not use the Minicom 6000 Plus near water,

for example, near a bath, kitchen sink, laundry tub, in a wet basement, or near a swimming pool.

5. Do not place the Minicom 6000 Plus on an

unstable trolley, stand, or table. The minicom may fall, causing serious damage to the Minicom 6000 Plus.

6. The Minicom 6000 Plus should be operated

only from the type of power source indicated on the marking label. If you are not sure of the type of power supply to your home, consult your dealer.

7. Do not allow anything to rest on the power

cord. Do not locate the Minicom 6000 Plus where people can walk on the cord.

8. Do not overload wall sockets and extension

cords. This overloading can result in a fire or electric shock.

9. To reduce the risk of electric shock, do not take

apart the Minicom 6000 Plus. Send it to a qualified service person when service work is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect re-assembly can cause electric shock when the minicom is subsequently used.

10. Avoid using a telephone (other than a cordless

type) during an electrical storm. There is a remote risk of electric shock from lightning.

11. Unplug the Minicom 6000 Plus from the wall socket and refer servicing to qualified service personnel under the following conditions:

(a) When the power supply cord or plug is damaged or frayed.

(b) If liquid has been spilled into the minicom. (c) If the minicom has been exposed to rain or

water. (d) If the minicom does not operate normally.

Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the minicom to normal operation.

(e) If the minicom has been dropped or damaged.

(f) If the minicom works very differently from the way you expect it to.

12. Do not use the minicom to report a gas leak in the vicinity of the leak.

Battery safety

Caution: To reduce the risk of fire or injury to

persons, read and follow these instructions:

1. Use only the type and size battery specified in the battery instructions for your unit.

2. Do not dispose of the batteries in a fire. Cells may explode. Check with your local council for possible special disposal instructions.

3. Do not open or mutilate the batteries. Released electrolyte is corrosive and may cause damage to the eyes or skin. It may be toxic if swallowed.

4. Exercise care in handling batteries in order not to short them with conducting materials such as rings, bracelets, and keys. The battery or conductor may overheat and cause burns.

INTRODUCTION

CHAPTER

Special Features

Welcome to the Minicom 6000 Plus™minicom (text telephone) from Ultratec. Your new minicom has the following special features:

A Ring Indicator that tells you when someone is calling.

Turbo Code®communication protocol. This feature transmits signals to other

Turbo Code-equipped minicoms as fast as you can type. Turbo Code also lets you interrupt the other person’s typing.

Auto ID™alerting system. Auto ID automatically alerts the answering party that

you are calling by minicom.

A Relay Voice Announcer that sends a voice message to tell callers to use the Typetalk service.

Other features that make calling quick and easy are the following:

• Auto-Answer answers calls while you are gone and plays back messages when you return or when you call from another minicom.

• Call progress displays RING or ENGAGED to let you know what is happening on the telephone line.

• Keyboard dialling from the keyboard or memory.

• Call transfer and conference calling.

• 32k memory—enough to save hundreds of Memos, telephone numbers, and your conversations to review.

• Normal, bold or wide print sizes.

• Automatic printing of the date and time on conversations saved in memory.

• Sticky Keys, a feature that allows typing with only one finger if necessary.

INTRODUCTION • 5

6 • INTRODUCTION

Overview of the Minicom 6000 Plus

Function Keys

Use the function keys to tell the Minicom 6000 Plus to do something or to change a setting. For example, use the Greeting function key ( /

GREETING

) to send

the Greeting memo. Or, use the Options function key ( /

OPTIONS

) to set the

time and date.

Hold Down the Control Key to Use Function Keys

You must hold down the key and then press the function key to use a function. For example, to dial, hold down the key while you press the

DIAL

key.

NOTE: If you have difficulty pressing two keys at one time, see Sticky Keys on page 30.

Press the Escape Key to Quit a Function

When you use a function, you can use the key alone to quit whatever you are doing. Changes are saved.

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INTRODUCTION • 7

Diagram of Function Keys

This diagram shows the most important functions on the Minicom 6000 Plus.

8 • INTRODUCTION

ANNOUNCER

INTRODUCTION • 9

Complete List of Function Keys

Dial + /

DIAL

Dials a telephone number p. 15

Hangup + /

HANGUP

Hangs up the telephone line p. 18

Print + /

Turns the printer on and off p. 22

Greeting + /

GREETING

Sends the Greeting memo p. 27

Send Memo + /

SEND MEMO

Sends a Memo p. 47

Memo + /

MEMO

Saves, edits or clears a Memo p. 45

Save + /

SAVE CONV.

Saves a conversation as a Memo p. 26

Conversation

Clear + /

CLEAR

Clears all or part of memory p. 26

Options + /

OPTIONS

Changes settings p. 55

Code + /

CODE

Changes codes p. 63

Auto-Answer + /

AUTO-ANSWER

Turns on Auto-Answer p. 37

Directory + / Saves telephone numbers p. 51

DIRECTORY

Help + /

Help

Explains how to use functions p. 23

Relay Voice + /

RELAY VOICE

Turns on Relay Voice Announcer p. 35

Announcer + / Turns on the Voice Announcer p. 27

ANNOUNCER

Interrupt + Interrupts other person’s typing p. 24

Time + Displays/prints date and time p. 13

Wait for + + Flashes Ring Indicator when p. 28 Response on-hold ends

Three-way + + Uses three-way calling p. 28 calling telephone service

Change to + + Changes from Turbo Code to p. 29 Baudot Baudot code

Remain + /

REMAIN

Shows space in Memo/Directory memory

p. 46

Sensitivity + /

SENS.

Improves Baudot reception p. 74

Change to + + Puts call on hold to change to p. 28 another text another text telephone telephone

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10 • INTRODUCTION

SETUP

SETUP • 11

The Minicom 6000 Plus is simple to set up. You will need a mains power socket to plug in the AC adapter and either: (1) a connection to a standard telephone line or, (2) access to a telephone.

The best way to use the Minicom 6000 Plus is to plug it into a standard telephone line. This is called direct connect. See Selecting a Location below for more information on direct connect. If you cannot plug the Minicom 6000 Plus into a standard telephone line, you can also make and answer calls by placing a telephone handset in the Minicom 6000 Plus’s acoustic cups.

Selecting a Location

The Minicom 6000 Plus requires a standard (analogue) telephone line, the kind found in most homes. Some businesses use digital telephone systems. To use the Minicom 6000 Plus with a digital system, use only the acoustic cups. Do not connect the Minicom 6000 Plus directly to the telephone line of a digital telephone system. If you wish to use direct connect, some modifications can be made to the digital system. If you are not sure of the type of telephone line you are using, contact your telephone installer.

Select a location to set up the Minicom 6000 Plus where:

✔ There is a mains power socket nearby ✔ There is a phone jack nearby ✔ Cords will not cross walkways ✔ The Ring Indicator is easily visible ✔ The surface it is set on is stable ✔ The area is protected from excessive heat or humidity

CHAPTER

12 • SETUP

Making Connections

Pull the plastic tab out of the battery compartment on the bottom of the Minicom 6000 Plus before you plug in the AC adapter. The Ring Indicator will not work if the tab is not removed and the batteries are not fully charged.

The AC adapter supplies electricity to the Minicom 6000 Plus and charges the batteries. You should leave the adapter plugged in at all times. New batteries will be fully charged after 24 hours. Once fully charged, batteries will provide about 90 minutes of normal use without electrical connection. For more information on using battery power, see About the Batteries on page 72.

The illustration above shows how to set up for direct connect. This means the Minicom 6000 Plus is plugged directly into the telephone line. In direct connect, you can dial from the keyboard and use Auto-Answer.

If, for some reason, you cannot plug a telephone line into the Minicom 6000 Plus, you can connect by putting a telephone handset in the acoustic cups. See Acoustic Calling and Answering on page 19 for more information.

The Minicom 6000 Plus comes set up for tone dialling, which is used by most telephone lines. If your line uses pulse dialling, make sure the minicom is set up for that. For more information, see Setting Pulse Dialling on page 57.

Setting the Clock

/OPTIONS

The clock feature displays the date and time at the beginning of each conversation, at the beginning of each Auto-Answer message and whenever you press the Time key ( + ). You must set the clock after you plug in the Minicom 6000 Plus to display the correct date and time.

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SETUP • 13

1. Press the Options key (+/

OPTIONS

PRINT (UP/LOW) CASE is

displayed.

2. Press until you see

CHANGE CLOCK (NO).

Then, press the to change the setting to

(YES).

3. Press . The date and time are displayed with the day flashing.

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4. Press the or the key to set the

month. Then, press to move to the next setting.

Press when you finish to save changes and exit this menu.

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14 • SETUP

BASIC CALLING

BASIC CALLING • 15

CHAPTER

This chapter covers the basics of making and receiving minicom calls.

Making a Call in Direct Connect + /DIAL

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1. Turn on the Minicom 6000 Plus.

2. Hold down the key and press the /

DIAL

key.

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3. Type the telephone number you are calling. Then, press

to dial the number.

While typing, you can use the

key to correct

mistakes.

4. When you see an answer on the display, type a greeting.

Turn off the Minicom 6000 Plus when you are finished with your call.

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16 • BASIC CALLING

About the Signal Light and Display

The Signal light and the display show what is happening on the telephone line (the display shows call progress in direct connect only). The following chart explains what you see.

Signal Light Display Telephone Line

Stays on Dial tone before dialling

Stays on No connection after dialling

Flashes quickly

ENGAGED Engaged

after dialling

Slow flashing RING Ringing

Irregular blinking The other person is picking up

the handset, speaking or sending Voice Announcer message.

Dialling Tips

Special Dialling Characters

You may need to type a ‘9’ or other number to reach an outside line if you are using the Minicom 6000 Plus in an office. The exact method of dialling will depend on your local telephone system. Dialling a text telephone call should be the same as dialling a voice call.

Use a comma to put in a one-second pause.

For example: 9,01234 756026

Use an ‘!’ for a timed break recall. A timed break recall is used in a voice mail system or to transfer a call.

You cannot use ‘*’ and ‘#’ with pulse dialling.

Redialing the Last Number + /DIAL

Follow these steps to redial the last number you dialled:

1. Press the Dial key ( + /

DIAL

). TYPE NAME, NUM, OR CR is

displayed.

2. Press .

Dialling from the Directory + /DIAL

You can dial from the Directory if you have numbers saved. Follow these steps to dial from the directory:

1. Press the Dial key ( + /

DIAL

). TYPE NAME, NUM, OR CR is

displayed.

2. Type a name or press the to review the list of Directory names.

3. Press when you find the name you want.

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BASIC CALLING • 17

Using the Hangup Key + /HANGUP

Follow these steps to hang up and make another call without turning off the Minicom 6000 Plus:

1. Press the Hangup key ( + /

HANGUP

). HANG UP PHONE Y/N is

displayed.

2. Press to hang up. The telephone line is hung up, even though the Minicom 6000 Plus is still turned on.

Press if you decide not to hang up.

Answering a Call in Direct Connect

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18 • BASIC CALLING

1. The Ring Indicator flashes when the Minicom 6000 Plus receives a call.

2. Turn on the Minicom 6000 Plus.

RING is displayed.

3. Type a greeting and wait for an answer.

4. Turn off the Minicom 6000 Plus when you finish.

BASIC CALLING • 19

Acoustic Calling and Answering

1. Put the telephone handset in the acoustic cups on the Minicom 6000 Plus. Make sure that the telephone cord is on the left side.

2. Turn on the Minicom 6000 Plus. If you are making a call, go to Step 3. If you are answering a call, type a greeting to begin your conversation.

3. Dial the number on the telephone. Watch the signal light and display for call progress.

4. When you see an answer on the display, type a greeting.

Hang up the telephone and turn off the Minicom 6000 Plus when you finish your call.

20 • BASIC CALLING

ADVANCED CALLING

ADVANCED CALLING • 21

CHAPTER

This chapter describes Minicom 6000 Plus features that can make your calling easier and more enjoyable.

Auto ID

™

About Auto ID

The Auto ID feature alerts a hearing person that you are calling from a text telephone. It alerts the person by sending several audible tones over the telephone line every few seconds. Auto ID helps emergency services detect that you are calling by text telephone.

Auto ID comes on when you turn on your Minicom 6000 Plus and continues until you start a conversation. If you are on-line, you will see

SENDING AUTO ID on

the display every time the Minicom 6000 Plus sends out tones.

Auto ID will also begin sending tones whenever no one types for a few minutes during a conversation. It continues until someone starts typing.

Turning Off Auto ID + /OPTIONS

NOTE: When you turn off Auto ID, it stays off and will not send tones until you

turn it on again. This means that an emergency centre may not be able to quickly detect your call as being from a text telephone.

1. Press the Options key ( + /

OPTIONS

). PRINT (UP/LOW) CASE is

displayed.

2. Press until you see

AUTO ID (ON) on the display.

3. Press the to change the setting to

(OFF).

4. Press to save the new setting and exit the Options menu.

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The Printer

About the Printer + /PRINT

The printer is on when you turn on your Minicom 6000 Plus for the first time. Press the Print key ( + /

) to turn off the printer. The display says

PRINTER OFF. Press the Print key again to turn the printer back on. You can

turn the printer on or off at any time, including during a call.

When normal-sized print is used, the printer starts a new line after 24 characters are typed. If a word is too long to fit at the end of a line, the printer divides it with a dash. You can also start a new line yourself by pressing the key. Often the last line will not be printed at the end of a conversation unless you press the key before you turn off the minicom.

Setting the Print Case + /OPTIONS

The Minicom 6000 Plus prints everything you type in lowercase (small) letters and everything the other person types in uppercase (CAPITAL) letters. You can change this setting so that everything is printed in uppercase letters by following these steps:

1. Press the Options key ( + /

OPTIONS

). PRINT (UP/LOW) CASE is

displayed.

2. Press the to change the setting to

(UPPER).

3. Press to save the new setting and exit the Options menu.

Your choice will remain, even when you turn the unit off and on, until you change it again or reset the Minicom 6000 Plus.

Setting the Print Size + /OPTIONS

Your Minicom 6000 Plus is set to print 24 characters on each line (normal setting). You can change this setting and print 19 characters (bold setting) or 14 characters (wide setting) per line. Follow these steps to change the print size:

1. Press the Options key ( + /

OPTIONS

). PRINT (UP/LOW) CASE is

displayed.

2. Press until you see

PRINT SIZE (NORMAL) on the display.

3. Press the to change the setting to

(BOLD) or (WIDE).

4. Press to save the new setting and exit the Options menu.

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22 • ADVANCED CALLING

Your choice will remain, even when you turn the unit off and on, until you change it again or reset the Minicom 6000 Plus.

Turning Off Printing of the Date and Time + /

OPTIONS

You can stop the Minicom 6000 Plus from printing the date and time on conversations and messages by following these steps:

1. Press the Options key ( + /

OPTIONS

). PRINT (UP/LOW) CASE is

displayed.

2. Press until you see

PRINT DATE/TIME (ON) on the display.

3. Press the to change the setting to

(OFF).

4. Press to save the new setting and exit the Options menu.

The Built-In Help Feature + /HELP

Press the Help key ( + /

HELP

) for short descriptions of how to use

different functions.

There are two ways to use the help feature:

• Press the Help key ( + /

HELP

) first. Then, hold down the

key and press the function key you want help with.

For example:

Press + /

HELP

. Then, press + /

AUTO-ANSWER

to find out

how to turn on Auto-Answer.

• Press a function key first. Then press the Help key ( + /

HELP

In this case:

Press + /

AUTO-ANSWER

, to start turning on Auto-Answer. Then,

press + /

HELP

to get more information about the function.

Press when you finish reading the Help message.

Turbo Code

Turbo Code is an enhancement that is automatically activated when you are communicating with another minicom equipped with Turbo Code. It sends your letters as fast as you type them. It also lets you interrupt each other at any time during a conversation.

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ADVANCED CALLING • 23

When you are connected to another Turbo Code-equipped minicom, you will see a small dot in the lower left corner of the display.

Turning Off Turbo Code + +

You can switch to Baudot code at any time by pressing + + . The Minicom 6000 Plus will return to using the automatic code setting when you turn it off.

Using Turbo Code Interrupt +

You can interrupt the other person when he or she is typing by following these steps:

1. Verify that you can see the Turbo Code dot in the lower left corner of your display.

2. Press the Interrupt key ( + ) while the other person is typing. You will see

INTERRUPT REQUESTED on the display.

3. The other person will see

INTERRUPT on the display. He or she can choose

to stop typing and let you go ahead or ignore your interruption and continue.

If you see

INTERRUPT on your display while the Ring Indicator flashes, it means

that the other person wants to interrupt you and start typing. You can choose to stop and let the other person go ahead or continue typing yourself. You may also see

INTERRUPT on your display even when you are not connected in Turbo

Code if the other person taps the spacebar a few times.

Turning Off Turbo Code Interrupt + /OPTIONS

You can turn off interrupt so that the other person cannot send an interrupt to you. You can still send an interrupt to the other person.

Follow these steps to turn off interrupt:

1. Press the Options key ( + /

OPTIONS

). PRINT (UP/LOW) CASE is

displayed.

2. Press until you see

INTERRUPT (ON) on the display.

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24 • ADVANCED CALLING

+ 60 hidden pages

Teletec international Minicom 6000 Plus User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual