Te le s t re a m. Telestream, CaptionMaker, Episode, Flip4Mac, FlipFactory, Flip Player,
Lightspeed, ScreenFlow, Switch, Vantage, Wirecast, Gameshow, GraphicsFactory,
MetaFlip, and Split-and-Stitch are registered trademarks and MacCaption, eCaptioning, Pipeline, Post Producer, Tempo, TrafficManager, VidChecker, and VOD
Producer are trademarks of Telestream, LLC. All other trademarks are the property of
their respective owners.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS “AS
IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR
CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,
EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS;
OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY,
WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR
OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF
ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Microsoft. Microsoft, Windows NT|2000|XP|XP Professional|Server 2003|Server 2008
|Server 2012, Windows 7, Windows 8, Media Player, Media Encoder, .Net, Internet
Explorer, SQL Server 2005|2008|Server 2012, and Windows Media Technologies are
trademarks of Microsoft Corporation.
Copyrights and Trademark Notices
SharpSSH2. SharpSSH2 Copyright (c) 2008, Ryan Faircloth. All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are
permitted provided that the following conditions are met:
Redistributions of source code must retain the above copyright notice, this list of
conditions and the following disclaimer.
Redistributions in binary form must reproduce the above copyright notice, this list of
conditions and the following disclaimer in the documentation and/or other materials
provided with the distribution.
Neither the name of Diversified Sales and Service, Inc. nor the names of its contributors
may be used to endorse or promote products derived from this software without
specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS “AS
IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR
CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,
EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS;
OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY,
WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR
OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF
ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
3
Te le r i k. RadControls for ASP.NET AJAX copyright Telerik All rights reserved.
VoiceAge. This product is manufactured by Telestream under license from VoiceAge
Corporation.
x264 LLC. The product is manufactured by Telestream under license from x264 LLC.
ZLIB. Copyright (C) 1995-2013 Jean-loup Gailly and Mark Adler.
Other brands, product names, and company names are trademarks of their respective
holders, and are used for identification purposes only.
4
MPEG Disclaimers
MPEG Disclaimers
MPEGLA MPEG2 Patent
ANY USE OF THIS PRODUCT IN ANY MANNER OTHER THAN PERSONAL USE THAT
COMPLIES WITH THE MPEG-2 STANDARD FOR ENCODING VIDEO INFORMATION FOR
PACKAGED MEDIA IS EXPRESSLY PROHIBITED WITHOUT A LICENSE UNDER APPLICABLE
PATENTS IN THE MPEG-2 PATENT PORTFOLIO, WHICH LICENSE IS AVAILABLE FROM
MPEG LA, LLC, 4600 S. Ulster Street, Suite 400, Denver, Colorado 80237 U.S.A.
MPEGLA MPEG4 VISUAL
THIS PRODUCT IS LICENSED UNDER THE MPEG-4 VISUAL PATENT PORTFOLIO LICENSE
FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (i) ENCODING
VIDEO IN COMPLIANCE WITH THE MPEG-4 VISUAL STANDARD (“MPEG-4 VIDEO”) AND/
OR (ii) DECODING MPEG-4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A
PERSONAL AND NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO
PROVIDER LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE.
ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL, INTERNAL
AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA, LLC. SEE
HTTP://WWW.MPEGLA.COM.
MPEGLA AVC
THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE
PERSONAL USE OF A CONSUMER OR OTHER USES IN WHICH IT DOES NOT RECEIVE
REMUNERATION TO (i) ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD
(“AVC VIDEO”) AND/OR (ii) DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER
ENGAGED IN A PERSONAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER
LICENSED TO PROVIDE AVC VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR
ANY OTHER USE. ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA, L.L.C.
SEE HTTP://WWW.MPEGLA.COM.
MPEG4 SYSTEMS
THIS PRODUCT IS LICENSED UNDER THE MPEG-4 SYSTEMS PATENT PORTFOLIO LICENSE
FOR ENCODING IN COMPLIANCE WITH THE MPEG-4 SYSTEMS STANDARD, EXCEPT THAT
AN ADDITIONAL LICENSE AND PAYMENT OF ROYALTIES ARE NECESSARY FOR
ENCODING IN CONNECTION WITH (i) DATA STORED OR REPLICATED IN PHYSICAL MEDIA
WHICH IS PAID FOR ON A TITLE BY TITLE BASIS AND/OR (ii) DATA WHICH IS PAID FOR ON
A TITLE BY TITLE BASIS AND IS TRANSMITTED TO AN END USER FOR PERMANENT
STORAGE AND/OR USE. SUCH ADDITIONAL LICENSE MAY BE OBTAINED FROM MPEG LA,
LLC. SEE HTTP://WWW.MPEGLA.COM FOR ADDITIONAL DETAILS.
Limited Warranty and Disclaimers
Telestream, LLC (the Company) warrants to the original registered end user that the
product will perform as stated below for a period of one (1) year from the date of
shipment from factory:
Hardware and Media—The Product hardware components, if any, including equipment
supplied but not manufactured by the Company but NOT including any third party
equipment that has been substituted by the Distributor for such equipment (the
“Hardware”), will be free from defects in materials and workmanship under normal
operating conditions and use.
Warranty Remedies
Your sole remedies under this limited warranty are as follows:
Hardware and Media—The Company will either repair or replace (at its option) any
defective Hardware component or part, or Software Media, with new or like new
Hardware components or Software Media. Components may not be necessarily the
same, but will be of equivalent operation and quality.
5
Limited Warranty and Disclaimers
Software Updates
Except as may be provided in a separate agreement between Telestream and You, if
any, Telestream is under no obligation to maintain or support the Software and
Telestream has no obligation to furnish you with any further assistance, technical
support, documentation, software, update, upgrades, or information of any nature or
kind.
Restrictions and Conditions of Limited Warranty
This Limited Warranty will be void and of no force and effect if (i) Product Hardware or
Software Media, or any part thereof, is damaged due to abuse, misuse, alteration,
neglect, or shipping, or as a result of service or modification by a party other than the
Company, or (ii) Software is modified without the written consent of the Company.
Limitations of Warranties
THE EXPRESS WARRANTIES SET FORTH IN THIS AGREEMENT ARE IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. No oral
or written information or advice given by the Company, its distributors, dealers or
agents, shall increase the scope of this Limited Warranty or create any new warranties.
Geographical Limitation of Warranty—This limited warranty is valid only within the
country in which the Product is purchased/licensed.
6
Limited Warranty and Disclaimers
Damages
Limitations on Remedies—YOUR EXCLUSIVE REMEDIES, AND THE ENTIRE LIABILITY OF
TELESTREAM, LLC WITH RESPECT TO THE PRODUCT, SHALL BE AS STATED IN THIS
LIMITED WARRANTY. Your sole and exclusive remedy for any and all breaches of any
Limited Warranty by the Company shall be the recovery of reasonable damages which,
in the aggregate, shall not exceed the total amount of the combined license fee and
purchase price paid by you for the Product.
TELESTREAM, LLC SHALL NOT BE LIABLE TO YOU FOR ANY DAMAGES, INCLUDING ANY
LOST PROFITS, LOST SAVINGS, OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES
ARISING OUT OF YOUR USE OR INABILITY TO USE THE PRODUCT, OR THE BREACH OF
ANY EXPRESS OR IMPLIED WARRANTY, EVEN IF THE COMPANY HAS BEEN ADVISED OF
THE POSSIBILITY OF THOSE DAMAGES, OR ANY REMEDY PROVIDED FAILS OF ITS
ESSENTIAL PURPOSE.
Further information regarding this limited warranty may be obtained by writing:
Telestream
848 Gold Flat Road
Nevada City, CA 95959 USA
You can call Telestream via telephone at (530) 470-1300.
Part number: 240858
Date: February 2018
Contents
Lightspeed G-Series Server Guide 1
Copyrights and Trademark Notices2
MPEG Disclaimers4
Warranty Remedies 5
Software Updates 5
Restrictions and Conditions of Limited Warranty 5
Limitations of Warranties 5
Damages 6
7
Introduction 9
Overview10
System Power 11
Drives 11
Front Control Panel 11
Cooling System 11
GPU 11
Expansion Input Card Slots 12
Front Panel 13
Front Panel Features 13
Rear Panel 14
8
Contents
Server Installation and Maintenance 15
Installing the Server16
Unpacking 16
Rack Installation 17
Assembling the Rails 17
Installing Outer Rails into a Rack 18
Installing the Server in the Rack 19
Making Connections20
Data and Signal Connections 20
Power Requirements and Connections 21
Power and General Cautions and Warnings 22
Operating System 23
Microsoft Activation Key 23
Microsoft Updates 23
Windows User ID and Password 23
Maintaining the Server24
Performance Tuning a Lightspeed Server 25
Backing up the Lightspeed Server 26
Managing the Lightspeed Server 27
Installing New or Replacement Hard Drives 28
Rebuilding the Lightspeed RAID 29
Replacing Power Supplies 29
Replacing the Power Supply 29
Obtaining Support | Information | Assistance30
Return Material Authorization (RMA) Procedure31
Lightspeed G-Series Guide
Introduction
This chapter presents an overview of Telestream’s Lightspeed G-5 Server.
■ Overview
– System Power
– Drives
9
– Front Control Panel
– Cooling System
– GPU
– Expansion Input Card Slots
■ Front Panel
– LEDs (left to right)
– UID Button (left)
– Power On/Off Button (right)
– USB Ports
– Drives
■ Rear Panel
10
Introduction
Overview
Overview
The Lightspeed G5 Server is a high speed, high-end Windows server configured
specially for media processing using Telestream Vantage software.
The following table summarizes the Lightspeed G5 Server hardware details, followed
by more detailed descriptions of some components.
:
Lightspeed G5 Server Hardware Details:
ComponentsDescription
RAM64 GB
CPUDual Multi-Core CPUs
GPU1 GPU card
OS Drives1 SSD drive for Windows OS (top left-most slot)
1 optional second OS SSD drive (bottom left-most slot)
Storage Drives2 RAID 0 SSD hard drives, 1.92TB per drive
6 empty drive bays for additional optional SSD drives
Drive ControllerSupports a total of up to 8 SSD media drives (6 optional)
Available PCI
Option Slot
1 half height PCI x8 slot
1 full height PCI x16 slot
USB 3.0 2 front, 2 back
EthernetFour 10-GB
VGA Monitor1 VGA monitor port
AC Inputs2 redundant AC inputs: 100-240 Volts, 50-60 Hz.
Rated Input Current: 9.5-4.5 Amps
Operating
Environment
10 degrees C to 35 degrees C, 8-90 percent humidity (noncondensing)
Lightspeed G-Series Guide
Introduction
Overview
System Power
The chassis features redundant hot-swappable dual digital power supplies that
automatically sense the input voltage between 100v to 240v, and operate at that
voltage. Power cords plug directly into the power supply units at the back of the
chassis, and the Power On/Off (0/1) button on the front energizes the unit. A green light
indicates that the power supply is operating. When a power supply fails or is
disconnected, an amber light on the power supply illuminates and an alarm sounds.
Drives
The chassis supports up to eight SSD hot-swappable 2.5" media hard disk drives. The
eight drive bays on the right (viewed from the front) support SSD media drives, two of
which are included as standard. These eight storage drives can be configured for RAID
0, 1, 5 or 10 (RAID 0 set at the factory for the two standard drives). The top left bay is
reserved for the Windows OS drive, and the bay below it accepts an optional OS drive.
Additional optional drives may be ordered from Telestream.
Front Control Panel
11
The chassis front control panel provides system monitoring lights and control buttons
which are described later (see Front Panel).
Cooling System
The system cooling design features eight 4-cm counter-rotating fans located in the
middle section of the chassis. Fan speed is controlled by the IPMI system management
software to respond to fluctuations in system temperature.
Dual air shrouds direct air flow to the dual CPUs and components that require cooling.
The power supply module also includes a cooling fan.
GPU
The GPU in the Lightspeed G5 Server accelerates video processing, and H.264/H.265
media creation. Using the GPU in combination with Lightspeed's powerful multi-core
CPU processors enables rapid transcoding and processing in Vantage.
Lightspeed G-Series Guide
12
Introduction
Overview
Expansion Input Card Slots
The system supports one optional full-height X16 PCI card, and one low profile X8 PCI
card, installed by Telestream.
In order to ensure optimal product performance and warranty coverage, it is important
that Telestream products be used in accordance with the following product policy. It is
critical that our product policy be adhered to when using add-in cards:
• Add-in cards are to be installed by Telestream, or an authorized agent, at or before
commissioning.
• Only Telestream-qualified add-in cards can be used. For the most up-to-date list
refer to the Lightspeed G5 Server product sheet on the Te le st re am .n et web site.
Using untested and unknown add-in cards voids the product warranty.
Note: Except for externally removable power supplies and disk drives, the Lightspeed
Server has no user-serviceable parts. To maintain your warranty, any repair or
additional PCI card installation and any service inside the sealed top cover must be
performed by Telestream or an authorized Telestream service technician.
Lightspeed G-Series Guide
Front Panel
Lightspeed G5
LEDsOn/Off Button
2 USB 3.0
SSD OS Drive
6 Available SSD
Drive Bays
2 RAID 0 SSD
Standard Drives
UID Button
Optional SSD
OS Drive
The Lightspeed Server has a removable front bezel. By removing the bezel, you can
access the system interface buttons and LEDs, drives, and 2 front USB ports.
Front Panel Features
The removable front bezel provides visibility of the system monitoring LED indicators
and allows pinhole access to the recessed UID and power buttons.
Lightspeed Server Front Bezel:
Introduction
Overview
13
LEDs (left to right)
• System Overheat | FAN Fail | UID
• Network Activity (NIC1)
• Network Activity (NIC2)
• Hard Drive Activity
• Power
UID Button (left)
The UID button alternately turns on and off the blue front and rear panel UID LEDs used
to locate a particular unit among many units in a rack or server room.
Power On/Off Button (right)
Press the Power On/Off button to perform a normal power up/power down cycle or a
hardware reboot (hold the button down for 4 seconds). A reboot abnormally
terminates connected clients and systems and should be done only in the event of an
unrecoverable system error. Under normal conditions, you should properly close client
programs and shut down the domain and OS before cycling power.
USB Ports
Two USB 3.0 ports for general use are located below the LEDs and buttons.
Lightspeed G-Series Guide
14
AC Power Connectors
PCI expansion slots for
Telestream approved
cards only
4 Onboard 10GB
Ethernet LAN ports
IPMI port
(dedicated)
2 USBVGACOM
GPU Card
Introduction
Overview
Rear Panel
Drives
The top left-most drive bay houses the SSD Windows OS drive, and the drive beneath it
is an available SSD OS drive bay. These drives have their own controller, separate from
the storage drives.
To the right of the OS drive are 8 SSD media storage drive slots containing the 2
standard media drives and up to 6 optional media drives. These drives have their own
controller separate from the OS drive.
These are the rear panel ports and connectors:
• 2 redundant AC power connectors—connect to a 10-amp or greater AC source
• 4 10GbT Ethernet LAN ports—connect as required to Ethernet LAN
• 2 USB 3.0 ports—connect as required to keyboard, mouse, or other serial device
• 1 IPMI Ethernet dedicated port that should not used for any other purpose
• 1 VGA monitor port
• 1 MGMT comm port (not used)
Lightspeed G5 Server Rear Panel:
Additional PCI cards can be optionally installed by Telestream in the PCI expansion
slots.
Lightspeed G-Series Guide
Server Installation and
Maintenance
This chapter explains how to install the Lightspeed G5 Server into an equipment rack
and configure it for operation. Maintenance and support instructions are also provided.
This chapter covers the following topics:
■ Installing the Server
■ Making Connections
■ Operating System
15
■ Maintaining the Server
■ Obtaining Support | Information | Assistance
■ Return Material Authorization (RMA) Procedure
16
Server Installation and Maintenance
Installing the Server
Installing the Server
The following topics cover physical server installation:
■ Unpacking
■ Rack Installation
WAR NING : Only trained and qualified personnel should be allowed to install, replace, or
service this equipment.
CAUTION: Except for replaceable power supplies and hard drives which may be
accessed from the outside, the Lightspeed Server is a sealed device, with no userserviceable parts or user-accessible expansion slots. You should never open the top
cover or attempt to upgrade or alter the server. Doing so exposes you to electrical
hazard, may damage the unit, and may invalidate your warranty. If you have hardware
or software problems with your Lightspeed Server, follow the steps in Obtaining
Support | Information | Assistance later in this guide.
Note: Before proceeding, work with your network administrator to determine
computer and network setting requirements.
Unpacking
The Lightspeed Server arrives packed in a heavy duty cardboard box with foam
padding surrounding the device to protect it. During unpacking, inspect the container
and the contents for damage. If there is any damage, report it immediately to the
freight carrier and to TelestreamSupport.
The server is heavy. Unpack the server on a strong, well-balanced table that can
support the full weight of the server and shipping container without tipping.
Inside the box, you will find the server, optional components such as rack rails and
documentation on paper and flash drive (a DVD is available by request).
Lightspeed G-Series Guide
Rack Installation
The Lightspeed G5 Server is designed to fit into a standard 19-inch (483 mm)
equipment rack with support front and rear, using supplied rack rails and rear support
extensions.
Assembling the Rails
The inner rail extensions install on each side of the chassis as shown. Align the
extension’s holes with the hooks on the side rail and slide the extension forward to
engage the hooks until the quick release bracket snaps into place. For added stability,
you can secure the extension with a screw.
The outer rails assemble by sliding the front and rear sections together as shown.
Server Installation and Maintenance
Installing the Server
17
Lightspeed G-Series Guide
18
Server Installation and Maintenance
Installing the Server
Installing Outer Rails into a Rack
Next, install the outer rails into the rack as shown in the next figure. Align the square
pegs on the front of the rail with the square holes in the front of the rack (C).
Push the rail into the rack until the quick release bracket snaps into place, securing the
rail to the rack.
Extend the rear of the rail to align its square pegs with the square holes on the rear of
the rack (D). Push the rail into the rack until the quick release bracket snaps into place,
securing the rail to the rack.
CAUTION: To prevent the server chassis from falling and becoming damaged, be sure
the rails are solidly in position and ready to support the full weight of the chassis.
Lightspeed G-Series Guide
Server Installation and Maintenance
Installing the Server
Installing the Server in the Rack
When selecting a position in a rack to place the server, be sure to allow a minimum of
30 inches of clearance at the back of the server for sufficient cooling airflow and
servicing.
To install the server, follow this procedure:
Slide the inner rail extensions forward into the front of the outer rails.
Support the chassis and align the back of the chassis with the front of the rails.
Push the chassis backward, sliding it into the rack rails, until the chassis clicks into the
locked position.
CAUTION: To prevent the server from falling and becoming damaged, be sure it is
securely in the rack before you remove support.
19
If you need to remove the server from the rack, press the outer rail latch shown in the
figure to release the chassis.
Slide the chassis forward off the outer rails and out of the chassis.
Lightspeed G-Series Guide
20
AC Power Connectors
PCI expansion slots for
Telestream approved
cards only
4 Onboard 10Gb
Ethernet LAN ports
IPMI port
(dedicated)
2 USBVGACOM
GPU Card
Server Installation and Maintenance
Making Connections
Making Connections
This topic describes the server’s connectors and how to connect to them. Follow the
order of connections given here:
■ Data and Signal Connections
■ Power Requirements and Connections
Data and Signal Connections
Make the following data and signal connections at the back of the server unit:
• Make Ethernet LAN connections to provide network connectivity.
• Connect devices, such as a keyboard and mouse, to the USB connectors (optional).
• Connect a dedicated IPMI LAN to the IPMI port (optional).
• Connect a monitor to the VGA connector (optional).
Lightspeed G5 Server Rear Panel:
Lightspeed G-Series Guide
Power Requirements and Connections
After the server chassis has been physically installed and all other connections made,
connect the two redundant AC power cords to the back of the chassis and to an AC
power source. Be certain to observe the following AC power and connection
requirements and all applicable electrical codes.
The Lightspeed G5 Server is rated at 100-240 VAC, 50-60 Hz, 9.5-4.5 Amps.
These are the detailed specifications:
In Rush Current (On Boot/Idle/Full Load)
BootIdleFull Load
1.6 Amps1.1 Amps2.4 Amps
Watts (On Boot/Idle/Full Load)
BootIdleFull Load
Server Installation and Maintenance
Making Connections
21
192132288
BTU/hr (On Boot/Idle/Full Load)
BootIdleFull Load
655450983
Take the following precautions to ensure a safe power connection:
• Make certain that the power source circuit can supply voltage within the specified
range without becoming overloaded.
• This product relies on the building’s installation for short-circuit (overcurrent) pro-
tection. Ensure that the protective device is rated not greater than 250V, 20A.
• Counted together, the server and other devices connected to the same power
source must not exceed the total capacity of the power source circuit.
When power is connected, press the Power On/Off (0/1) button on the front of the
chassis to turn the server on. To turn power off, press the Power On/Off button again.
Lightspeed G-Series Guide
22
Server Installation and Maintenance
Making Connections
Power and General Cautions and Warnings
Observe the following precautions when connecting power and operating the server.
WARNING: This unit has two power supply connections. Both connections must be
removed to completely de-energize the unit.
WAR NING : Only trained and qualified personnel should be allowed to install, replace, or
service this equipment.
WAR NING : Hazardous voltage or energy is present on the backplane when the system is
operating. To prevent possible injury or death, use caution when servicing.
WAR NING : This product relies on the protective circuit breakers in your building’s
electrical system for short-circuit (overcurrent) protection. The circuit breaker protecting
the Lightspeed Server must not be rated greater than 250 Volts, 20 Amps.
WAR NING : Ensure a proper earth ground connection to the ground conductor in the AC
power plug. Failure to do so could present a severe electric shock hazard that could result
in injury or death.
CAUTION: Telestream recommends connecting computer equipment to AC power
through an uninterruptible power supply (UPS) with surge protection. Fluctuations in
commercial supply voltage can damage unprotected electronic equipment. A high
quality surge suppressor may be substituted if a UPS is not available, but a surge
suppressor may not provide adequate electrical spike protection.
WAR NING : When installing the product, use the provided or designated connection
power cables. Using any other cables could cause a malfunction or a fire.
WAR NING : The fans might still be turning when you remove the replaceable power
supply from the chassis. Keep fingers, screwdrivers, and other objects away from the
openings in the replaceable power supply’s housing.
WAR NING : Power supplies and other components can get very hot. Use caution when
touching possibly hot components during operation and directly after unplugging.
Lightspeed G-Series Guide
Operating System
Windows Server 2012 R2 (Standard 64-bit) is pre-installed on the Lightspeed Server on
an SSD drive. Windows 2016 is also available.
Server Installation and Maintenance
Operating System
23
See microsoft.com
updating, and login:
for OS specifications. The following topics explain OS activation,
■ Microsoft Activation Key
■ Microsoft Updates
■ Windows User ID and Password
Microsoft Activation Key
A sticker on the top surface of the Lightspeed Server lists license numbers. The number
listed as the Physical Key is the OEM license number for the Microsoft Windows
operating system. If you remove and reinstall the OS, you will need to use this key to
activate Windows again. The number typically contains five groups of five digits, as in
this example: YFG8H-TDD97-6BR4G-F88PF-XXXXX. Enter the Physical Key shown on
your sticker when activating Windows.
Microsoft Updates
The Lightspeed Server ships with the Windows operating system set to check for
updates, but it does not automatically download or install them. Downloading and
installation of critical operating system updates is the responsibility of each customer
(see your system administrator).
Windows User ID and Password
After the Lightspeed Server boots up, you can log into it with the following Windows
user account.
:.
Lightspeed Server Windows User Account
UserAdministrator
Passwordtelestream!1
Lightspeed G-Series Guide
24
Server Installation and Maintenance
Maintaining the Server
Maintaining the Server
This section describes common server maintenance tasks that you may need to
perform from time to time:
■ Performance Tuning a Lightspeed Server
■ Backing up the Lightspeed Server
■ Managing the Lightspeed Server
■ Installing New or Replacement Hard Drives
■ Rebuilding the Lightspeed RAID
■ Replacing Power Supplies
CAUTION: The Lightspeed Server chassis is a sealed device with no user-serviceable
parts inside. You should never open or alter the chassis. Doing so exposes you to
electrical hazard, may damage the unit, and may invalidate your warranty. Replace
only those parts that may be safely removed and reinserted from the outside, such as
slide-in power supplies and hard drives.
Lightspeed G-Series Guide
Performance Tuning a Lightspeed Server
The following settings are made at the factory to ensure best performance of your
Lightspeed Server. The settings are supplied here in the event they have been changed
and you need to restore them to factory original settings. (For details, consult your
System Administrator or a Telestream Field Sales Engineer).
1. In Performance Options, set Windows Performance options:
– Navigate to Start > Control Panel > System > Advanced system settings >
Settings > Advanced.
– Select Background services for Vantage transcoding nodes and SQL nodes.
– Select Programs for editorial systems and Vantage client applications that are not
running other Vantage services.
2. In Performance Options, Data Execution Prevention tab:
– Select Turn on (select) Data Execution Prevention (DEP) for essential Windows
programs and services only.
3. Set User Account Control (UAC) (in Start > Control Panel > User Accounts > Change
User Account Control Settings) as low as safely possible, considering your exposure
to Internet viruses and malware.
4. Set Power Options to High Performance with Sleep disabled:
– Navigate to Start > Control Panel > Power Options.
– Select the High Performance plan.
– Set Sleep mode to Never (never sleep).
– Select Change advanced power settings, and set all critical functions so that they are
always ON (this usually means setting them to Never turn OFF).
5. Disable (turn OFF) any real-time software applications and processes, such as the
following, that could adversely affect disk I/O performance or use excessive CPU:
– Real-time virus scanning of media files as they are being captured
– Automatic software updates that can preempt real-time services
– Real-time file indexing
6. Disable all unnecessary Windows services in the Start > Control Panel >
Administrative Tools > Services (consult your System Administrator).
7. Turn OFF all firewalls (including third party firewalls) and packet filtering:
– Set Start > Control Panel > Windows Firewall > Turn off Windows Firewall.
If you use firewalls, open them for applications installed on the Lightspeed Server.
8. You may increase network throughput by increasing buffer size within your
network adapter. Set your Network Adapter’s transmit and receive buffers to 1024:
– Start > Control Panel > Network and Sharing > Change Adapter Settings > Local
Area Connection > Properties
9. Disable any screen savers in Start > Control Panel > Display > Screen Savers.
10. Disable disk indexing in Start > Computer. Right-click each disk and uncheck Allow
files on this drive to have contents indexed in addition to file properties.
Server Installation and Maintenance
Maintaining the Server
25
Lightspeed G-Series Guide
26
Server Installation and Maintenance
Maintaining the Server
Backing up the Lightspeed Server
In order to protect your Lightspeed Server from data loss, Telestream highly
recommends that you create an image of the Operating System drive (C:\) drive
immediately upon taking delivery of your server and that you perform periodic backups of all critical data on the server.
Several disk image software solutions are available for creating a restoration image that
you can use to restore the Lightspeed Server's operating system drive (C:\) to its
original state. Using software solutions such as these, along with regular backups, you
can restore your server back to its original shipping state with all of your critical data:
• Acronis
• Clonezilla
Consult your IT/Systems administrator for details on creating restoration images and
performing a periodic backup of your Lightspeed's critical data.
Lightspeed G-Series Guide
Managing the Lightspeed Server
IPMI View management software provides remote network management of one or
more Lightspeed Servers using IPMI messages over Ethernet LAN or a dedicated IPMI
LAN. If your Lightspeed Ethernet connectors are used to connect to storage, you can
use the IPMI LAN connector to create an IPMI network among your Lightspeed servers.
You can download IPMI View from this location:
ftp://ftp.supermicro.com/utility/IPMIView/.
You’ll find the IPMI View User’s Guide at this location:
Among the tasks you can perform using IPMI View are these (see the IPMI View User’s
Guide for details):
• Discover Lightspeed Servers on the IPMI network (requires dedicated IPMI LAN)
• View system event logs
• Check current sensors and monitor history of fans, voltages, temperature, and
power supplies
Server Installation and Maintenance
Maintaining the Server
27
• View firmware revision levels
• Perform various kinds of shutdowns and resets
• Blink the UID LED to locate a particular unit in the rack or server room
• Set fan speed
• Manage LAN configuration, SNMP configuration, and RS232 modem
• Manage users, passwords, and privileges
• Set up paging of users in the event of malfunctions
• Establish Text Console Redirection or KVM Console Video Redirection for remote
system control via text display or full graphic display
• Access virtual media
• Set up server management groups
• Update firmware
For detailed instructions about using any of these system management features,
consult the IPMI View User’s Guide.
Lightspeed G-Series Guide
28
Server Installation and Maintenance
Maintaining the Server
Installing New or Replacement Hard Drives
Follow these steps to replace a failing hard drive or install a new one. Drives may be
removed or replaced with power on. See the Drives topic in the Introduction chapter for
new or replacement drive specifications.
1. Remove the front bezel from the chassis.
2. Press the release button on the right front of the drive carrier.
3. Use the drive carrier handle to pull the carrier out of the chassis.
4. Remove the drive or dummy drive from the carrier by removing the four M3 screws
from the underside of the carrier. Retain the screws.
5. Insert the new drive into the carrier with the PCB side down and the connector
facing the back of the carrier.
6. Secure the drive to the carrier with the four M3 screws retained from removal.
Gently tighten but do not over tighten the screws, which could cause damage.
7. Slide the drive carrier into its bay with the drive facing up until the drive seats firmly
in the rear connector.
8. Push the carrier handle closed flat against the front of the carrier to secure the
carrier and drive in place.
9. Replace the front bezel on the chassis, and go to the next topic to rebuild the RAID.
Lightspeed G-Series Guide
Rebuilding the Lightspeed RAID
If you receive a RAID error message from a Lightspeed server instructing you to rebuild
a RAID drive, a tool and instructions for rebuilding the RAID are included in the software
provided with the server. The path to the RAID UI and the docs is
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology enterprise.
• The UI software is IAStorUI.exe.
• The IAStorUI documentation is IAStorHelp.exe.
Replacing Power Supplies
The Lightspeed Server includes two redundant, hot-pluggable power supply modules.
They automatically sense the input voltage between 100V to 240V, and operate at that
voltage. Power cords plug directly into the power supply units at the back of the
chassis. A green light indicates that the power supply is operating. When a power
supply fails or loses power, an amber light on the power supply illuminates and an
alarm sounds.
Server Installation and Maintenance
Maintaining the Server
29
If either of the power supply modules fail, the other module will support the full load
and will allow the system to continue operation without interruption. The PWR Fail LED
will illuminate and remain on until the failed unit has been replaced. Replace with the
same model. Replacement units can be ordered from Telestream. See Obtaining
Support | Information | Assistance later in this chapter.
Replacing the Power Supply
1. Unplug the AC power cord from the failed power supply module.
2. Push in the locking tab at the back of the module to release it.
3. Pull the unit straight out of the chassis.
CAUTION: the power supply may be very hot when first unplugged and could cause
burns. Handle carefully by the edges and do not touch hot components.
4. Insert the new unit into the chassis, pushing it in until it clicks firmly in place.
5. Reconnect the power cord.
Lightspeed G-Series Guide
30
Server Installation and Maintenance
Obtaining Support | Information | Assistance
Obtaining Support | Information | Assistance
If you need assistance or customer support for your Lightspeed Server, please refer to
the contact information below.
Vantage Reseller SupportIf you purchased your Lightspeed Server from a reseller,
International Reseller
Support
Telestre am Technical
Writers
Website: www.telestream.net/telestream-support/
vantage/support.htm
Support Email. support@telestream.net
Sales and Marketing Email: info@telestream.net
Telestream
848 Gold Flat Road
Nevada City, CA USA 95959
please contact your reseller for support.
Website: www.telestream.net
See the Telestream website for your regional authorized
Telestream reseller.
Email: techwriter@telestream.net
If you have comments or suggestions about improving
this document, or other Telestream documents—or if
you've discovered an error or omission, please email us.
Lightspeed G-Series Guide
Server Installation and Maintenance
Return Material Authorization (RMA) Procedure
Return Material Authorization (RMA) Procedure
If your Lightspeed Server needs service of any kind, regardless of whether you
purchased the Lightspeed Server from Telestream or an authorized reseller, contact
Telestream directly for a return material authorization:
• Email: support@telestream.net
• In the US, telephone: 1-877-257-6245
• From international locations, telephone: 1-530-470-2036.
Provide your organization name, and contact information, the serial number of the
inoperative unit, and request a Return Material Authorization.
Before returning your Lightspeed Server, Telestream recommends that you back up the
entire contents of all server drives. See Backing up the Lightspeed Server for details.
31
Lightspeed G-Series Guide
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