TeleMatrix 3302TRM User Guide

 Copyright TeleMatrix Inc 2008

®

3302TRM

2 LINE TRIMLINE
TELEPHONE SET

USERS GUIDE

INTRODUCTION

be sure to read the contents in this

Congratulations on the purchase of your
TeleMatrix 2-line Trimline telephone.

This telephone is a precision electronic
device designed and manufactured with
the highest quality components and work­manship that requires minimum maintenance.
Please

user’s guide to become familiar with

its features and functionality.

1

CONTENTS

Table Of Contents

Introduction

Features

Controls

Definition Of Controls

Installation

Parts Checklist

Wall Mounting

134

567

10

Switch Setting 12

Operation

15

Care & Maintenance 16

Service 17

Warranty 19

2

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

FEATURES

Two Line Operation

Tone Dialing

Message Waiting Lamp

Convenient Data Port

Hold Key

Line Status Indicators

Handset Volume Control

Flash Function (100mS/300mS and 600mS)

Dial In Handset

Last Number Redia

l

Hi/Low Ringer Volume Control

Desk or Wall Mountable

Hearing Aid Compatible

Fully Modular

3

CONTROLS

4

DEFINITION OF CONTROLS

1. Dat

a Port

Used for plugging in a laptop, modem, fax, etc.

2. Redial key

Used to automatically redial the last number dial.

3.

Flash Key

Provide 100mS/300mS and 600mS time line break.

4.

Handset Volume Control

Amplifies the volume of the receiver

5.

Dial Pad

Large keys used for outbound dialing.

6.

Line Reset Key

Used to reset the line to place another call.

7.

Ringer Volume Control

Switch to adjust the loudness of the ringer.

8. Message Waiting Lamp

Visual indicator to tell you that a mes

sage is waiting

or that the line is ringing.

9.

Hold Key

Used to place a caller on hold.

10. Line Status Indicator

LED indicators to show that the line is ringing,

in-use or on hold

11. Line Selector Keys

Used to select Line 1 or Line 2 when plac

ing or

answering a call

5

INSTALLATION

Caution







Never install telephone wiring during a lightning











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Use caution when installing or modifying

telephone lines.

6

storm.



Never install telephone jacks in wet location
unless the jack is specifically designed for wet
locations.

Never touch none insulated telephone wires or
terminal unless the telephone line has been
disconnected at the network interface.

1. 15’/4.5mlinecordsoldseperately

2. RJ11C/WLineCord-3.5/.09m

3. HandsetCoilCord-10’/3.05m

INSTALLATION

line cord into the receptacle on t

Connecting The Line Cord

Plug one end of the 15-foot modular telephone

he bottom of
the base unit. Route the cord through the cord
channel provided. Plug the remaining end of
the line cord into a standard telephone outlet.

BASE UNIT

8

INSTALLATION

Connecting The Handset Cord

Plug one end of the modular coiled handset
cord into the receptacle located on the left
side of the base unit. Plug the remaining end
into the receptacle on the handset.

9

The TeleMatrix Trimline telephone can be wall
mounted to a standard telephone wall jack plate.
Using the 3.5-inch line cord, plug one end into
the receptacle on the bottom of the base unit. The
remaining end will plug into the wall jack. Carefully
align the slots on the bottom of the base unit with
the wall mount studs on the jack plate. Once aligned,
slide the base unit onto the studs and snap the base
unit into place.

3.5” CORD

INSTALLATION

telephone. Turn the “wall m

Handset Retaining Clip

The handset retaining clip must be activated to
hold the handset when wall mounting the

ount clip” 180 degrees.

Turn

11

SWITCH SETTINGS

Flash Switch

There is a 3-position slide switch located on
the handset under the plastic cover. Use a sharp pointer
to remove the switch plastic cover plate to expose the
switch.

The FLASH KEY can provide 100ms/300ms and

600ms time line break. After setting the switch, hang
up and then remove the handset from it’s cradle to
activate new switch position.

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SWITCH SETTINGS

Ringer Volume Control Switch

There are two (2) slide switches located on the left
side of the base unit that is used to adjust the loudness
of the ringing sound. A “low” and “high” setting
are provided . Select the desired loudness by sliding
the switch to the appropriate position.

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SWITCH SETTINGS

There are two (2) slide sw

signaling, and also to “low

nnects the MWL circuit

Message Waiting Switch

itches located on the

base unit under a plastic cover. Use a sharp pointer to remove

the switch plastic cover plate to expose the two switches.

These switches control how the message-waiting

lamp (MWL) works:
Position: Mode:

TYPE Responds to “high-voltage” (neon type) MWL

-voltage”

(LED type) MWL signaling

LR1 Reverse polarity MWL, polarity 1

LR2 Reverse polarity MWL, polarity 2
The second switch (On/Off) enables the MWL when

switched on, but completely disco
when switched off.
The default Message Waiting switch settings should be:

 Message Waiting ON/OFF switch needs to be set to “ON”.
 Message Waiting TYPE/LR1/LR2 switch needs to be set

to “TYPE”.

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OPERATION

green (in

C. Receiving A Call

A. Line Status Indicators

The 2-line TrimLine is equipped with LED
indicators to show the current status of the
telephone lines. They are :

 Ringing Line: LED is blinking red
 Line In-Use: LED is steady green
 Line On Hold: LED turns from green (in-use)

to red (hold) on telephone that places the
call on hold. All remote extensions show

-use)

B. Placing A Call

 Press either Line 1 or Line 2 selector key that

does not show a green in-use indication.

 Lift the handset.
 Dial out using the numeric dial pad.

 On an incoming call, the telephone will ring

and the line status indicators will show blinking
red.

 Select the line key for the line that ringing
 Lift the handset.

D. To Place A Call On Hold

 Press the Hold key. The call will automati-

cally be placed on hold. The line status indi­cator will turn from green to red.

 Hang up the handset.
 To return to the held call, select the appropri-

ate line key and lift the handset.

 Note: The telephone has an electronic hold

feature. The call on hold can be released from
a remote extension

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CARE & MAINTENANCE

cuits. Do not touch the unit if submerged in

perature environments. temperature extremes can

Keep the telephone dry. If it gets wet on the out­side, wipe it dry immediately. Liquids might con-

tain minerals that can corrode the electronic cir-

water.

Call for assistance.

Use and store the telephone only in normal tem-

shorten the life of electronic devices, damage bat-

teries, and distort or melt plastic parts. Avoid direct
sunlight.

Keep the telephone away from excessive dust and
dirt that can cause premature wear of parts.

Wipe the telephone with a damp cloth occasion­ally to keep it looking new. Do not use harsh
chemicals, cleaning solvents, or strong detergents
to clean the unit.

16

SERVICE INFORMATION

www.telematrixusa.com

www.telematrixeurope.com

Buck MK12 5TW, United Kingdom

When problems arise during installation or service that
cannot be resolved using this or related documents, contact
your regional TeleMatrix PriorityCare Department,Monday
through Friday,8:30a.m.-4:30p.m.

TeleMatrix USA: 1-800-462-9446 toll free N. America,

[phone] direct, [phone] fax
TeleMatrix Europe:
[phone] direct, [phone] fax
TeleMatrix Middle East:
[phone] direct, [phone] fax
Web Sites:

&

Many times a problem is either installation or user
related.Please contact TeleMatrix PRIOR to sending a
telephone to our service center for repair.In the unlikely
event that a factory repair is necessary:

1. Include a brief description of the problem that you are
experiencing.

2. Include a proof of purchase for a repair under warranty.

3. Send the telephone prepaid by UPS or Parcel Post, insured to:

 TeleMatrix, Inc., PriorityCare Center, 5025 Galley Road

Colorado Springs, Colorado 80915 USA

 TeleMatrix Europe LLC, PriorityCare Center, Unit 33,

Stratford Office Village, Walker Avenue, Milton Keynes,

 TeleMatrix Middle East, PriorityCare Center, Hamriyah Free

Zone, Sharjah, U.A.E.

TeleMatrix will pay return postage on the repaired telephone.

17

FCC REQUIREMENTS

connections. This equipment should not be used on party

pair has been made. If this is not done,

properly.

performed by our company or an authorized agent. It is the re

sponsibility of users requiring service to report the need for

Service can be facilitated through your regional TeleMatrix off

1. The Federal Communications Commission (FCC) has estab­lished Rules which permit this device to be directly connected to
the telephone network. Standardized jacks are used for these

lines or

coin lines.

2. If this device is malfunctioning, it may also be causing harm
to the telephone network: this device should be disconnected

until the source of the problem can be determined and until re-

the telephone company

may temporarily disconnect service.

3. The telephone company may make changes in its technical
operations and procedures: if such changes affect the compatibil-

ity or use of this device, the telephone company is required to
give adequate notice of the changes.

4. If the telephone company requests information on what
equipment is connected to their lines, inform them of:

(a) The telephone number that the unit is connected to.
(b) The ringer equivalence number.
(c) The USOC jack required, and
(d) The FCC Registration Number.

Items (b) and (d) are indicated on the label. The ringer equiva­lence number (REN) is used to determine how many devices
can be connected to your telephone line. In most areas, the sum
of the REN’s of all devices on any one line should not exceed
five (5.0). If too many devices are attached, they may not ring

Service Requirements

5. In the event of equipment malfunction, all repairs should be

-

service to our Company or to one of our authorized agents.

18

ice.

WARRANTY

STATEMENT OF LIMITED WARRANTY

are free from defects in materials and workmanship for five(5)years after the date of purchase,and Regency branded products manufactured by TELEMATRIX,INC.are free

repair or replace the defective product or parts, or deliver replacements for defective products or parts on an exchange basis at no additional charge to the customer except as

the property of TELEMATRIX, INC. Warranties on products repaired by TELEMATRIX, INC. expire at the termination of the original warranty period.

NiCd or NiMH, used in TELEMATRIX, INC. cordless products. If a product fails this warranty during the warranty period, TELEMATRIX, INC. will, at its option, either

TELEMATRIX,INC..warrants to its [original end customer] [purchaser] that Spectrum PLUS, Marquis and RETRO branded products manufactured by TELEMATRIX,INC.

from defects in materials and workmanship for three (3) years, other than the following products for which the warranty period shall be one (1) year: handset batteries, either

set forth below.Repair parts or replacement products may be either new or reconditioned. Products or parts returned to TELEMATRIX, INC.under this warranty will become

2. Any damage resulting from improper installation, maintenance or operation of the product;

This limited warranty does not cover

1. Products or parts which are damaged, abused or misused;

7. Costs incurred by the customer in removing and shipping the product to TELEMATRIX,INC.for repair or replacement,and costs of reinstallation of the product.

6. Any product or part unless proof of date of purchase is submitted with the product when returned for warranty repair; or

3. Damage resulting from unauthorized modification or repair of the product, or from improper connection of the product to other equipment;

4. Cords, connectors and replaceable batteries;

8. Products or parts which are not owned and used by the original end user customer.

5. Damage in transit to the TELEMATRIX, INC. repair facility;

The cost and risk of loss or damage for sending the product to TELEMATRIX, INC. will be borne by the customer.

TELEMATRIX, INC. BE LIABLE TO CUSTOMER OR ANY OTHER PARTY FOR ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES,

INC.THE POSSIBILITY OF SUCH DAMAGES. TELEMATRIX, INC. LIABILITY FOR DAMAGES SHALL NOT EXCEED THE PURCHASE PRICE OF THE

INCLUDING, WITHOUT LIMITATION, DAMAGES OF LOST PROFITS, LOST REVENUES, LOSS OF USE OF FACILITIES OR EQUIPMENT, OR COST OF

TELEMATRIX, INC. EXPRESSLY DISCLAIMS ALL WARRANTIES EXCEPT THE LIMITED WARRANTY SET FORTH HEREIN, WHICH IS THE SOLE AND

EXCLUSIVE WARRANTY OF THE PRODUCT, AND IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED,

SUBSTITUTE EQUIPMENT ARISING OUT OF THE USE OR INABILITY TO USE THIS PRODUCT, EVEN IF THE CUSTOMER HAS ADVISED TELEMATRIX,

OR STATUTORY. THERE ARE NO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE CUSTOMER'S

SOLE REMEDY UNDER THE TELEMATRIX, INC. WARRANTY SHALL BE REPAIR OR REPLACEMENT AS PROVIDED ABOVE. IN NO EVENT WILL

other rights which vary under local law. Some jurisdictions may not allow limitations on the term of an implied warranty or exclusions or limitations of incidental or

DEFECTIVE PRODUCT.

consequential damages.

This limited warranty is non-transferable without the prior written approval of TELEMATRIX, INC. It gives the customer specific legal rights. The customer may have

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