Telematrix 3100LBY, 3100MWB, 3100MW2, 3100MW5, 3100MW10 User Manual

3100 SERIES

USER GUIDE

3100LBY, 3100MWB, 3100MW2, 3100MW5, 3100MW10,
3100MWD5, 3100MWD, 3102MWD5, 3102MWD

Table of Contents

3100 Series Phone Map .................... 3

Parts Check List ......................... 4

Care and Maintenance .................... 4

Installation .............................. 4

Caution Information .................... 4

Connecting the Handset Cord ............ 4

Connecting the Line Cord ................ 4

Wall Mounting ........................... 4

Wall Mounting (Optional) ................ 4

Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Line Voltage Selector ................... 5

Message Waiting Selector ............... 5

Features ................................ 5

Operation ............................... 5

Volume ............................... 5

Handset and Speaker Volume

Control ............................ 5

Ringer Volume Control ............... 5

Indicators ............................. 6

Speaker and Mute Key Connecting

and Status Indicators ................ 6

Using the Mute Feature on

Speakerphones ..................... 6

Using the Conference Key on

Speakerphones (2-Line Models) ....... 6

Calling ............................... 6

Placing a Call Using the Handset ...... 6

Receiving a Call Using the Handset

or Speaker ......................... 6

Placing a Call Using the Speakerphone ... 6

Programming ............................ 7

To Program Store, Flash, and Pause ........7

Storing a Number into Memory

Keys—Store ........................... 7

Programming Flash Timing and

Pause Timing .......................... 7

Storing Pause/Redial into Memory—Pause ... 7

Flash Hook Function—Flash ............. 7

Programming Message-Waiting

OneTouch Key ......................... 8

OneTouch (Message Waiting) into

Memory—OneTouch ................. 8

User Guides ............................. 8

Service ................................. 8

Statement of Limited Warranty ............. 8

Important Safety Instructions .............. 9

FCC Interference Information .............. 10

FCC RF Radiation Exposure Statement ...... 11

Industry of Canada Requirements ..............11

Requirements of Part 15—FCC Rules ....... 11

Requirements of Part 68—FCC Rules ....... 12

2 www.telematrix.net 3100 SERIES USER GUIDE

3100 Series Phone Map

3100 Series Features:

• Line Powered Telephone. 1-Line (1-L) & 2-Line (2-L)

• SteelTrap™ Memory Technology (no batteries required).

• Handset wall mount clip engage slot # 2

• Wall Mounting clip

(turn 180º to attach handset) # 3

• Message Waiting selector - Auto-Detect

• Programmable Store key.

(submerged) # 4

(used to program location in speed dial keys)

• Flash key (submerged) # 5

• Full Length Faceplate Display area # 6

• Convenient Data Port # 7

• Guest Services Memory keys

(5, 10 or no keys) # 9

• Ringer Volume switch - HI/LOW settings lines 1 & 2 # 8

• Redial (Pause) key

(exposed) # 10

(used to program delay in speed dial keys or to redial last call)

• ADA Compliant Handset/Speaker Volume keys # 11a
(4-step control) (2-step on 3300LBY) & 11b

• Conference/Flash (Recall) Key (exposed) # 12
(CONF on 2 line only, Flash/Recall on single line)

• LED Indicators for Speaker, Mute, Lines 1 & 2, Hold # 13

• Speaker key withOn/Off LED indication # 14

• Microphone # 15

• TouchLite Message Waiting key with1-touch retrieval # 16

• Mute key with LED indication # 17

• Line 1 & Line 2 keys with LED indications # 18a/18b

• Hold key with LED indication (above Line 1) # 19

Telephones Features:

LBY MWB MW10 MWD 2MWD
MW5 MWD5 2MWD5
MWS 2MWS

1-L 1-L 1-L 1-L 2-L

▲ ▲ ▲

▲ ▲ ▲ ▲ ▲

▲ ▲ ▲ ▲ ▲

▲ ▲ ▲ ▲

▲ ▲ ▲

▲ ▲ ▲ ▲ ▲

▲ ▲ ▲ ▲ ▲

▲ ▲ ▲ ▲

▲ ▲ ▲

▲ ▲ ▲ ▲

▲ ▲ ▲ ▲

▲ ▲ ▲ ▲

▲ ▲ ▲ ▲

▲ ▲

▲ ▲

▲ ▲

▲ ▲ ▲

▲ ▲

▲

Base Underside Features & Controls

23. Non-Slip Rubber feet 25. Wall Mount bracket attachment slots

26. Wall Mount Bracket with Short Line Cord 27. Wall Line Cord & Phone Connection

Single and Two Line 3100 Series Telephones:

18a

18b

4

5

6

7

8

9

10

11a

11b

12

13
14

17

16

15

1

2

21b

22

23

3

2021a

19a

26

25

27

24

3100 SERIES USER GUIDE www.telematrix.net 3

BASE FEATURES AND CONTROLS

1. Handset

2. Wall Mount Clip Slot

3. Wall Mount Handset Clip

4. Store Key (submerged)

5. Flash Key

6. Faceplate Area (located on base
under handset)

7. Data Port

8. Ringer Volume Switches

9. Five, Ten, or No Memory Keys

10. Redial (Pause) Key

11. Volume Up/Down Keys

12. Flash (1-Line)/Conference Key
(2-Line)

13. Indicator Lights for (Speaker,
Mute, Lines 1 and 2, Hold)

14. Speaker On/Off Key

15. Microphone

16. Message Waiting Light

17. Mute Key

18. Line 1 and Line 2 Keys

19. Hold Key

20. Faceplate Area

21. Handset Coil Cord Receptacles

22. Speaker

23. Key Pad

24. Non-Slip Rubber Feet

25. Wall Mount Bracket Attachment
Slots

26. Wall Mount Bracket with Short
Line Cord

27. Wall Line Cord and Phone
Connection

Parts Check List

The following parts are included in this package:

• Use caution when installing or modifying
telephone and network lines.

• Line cord

• Handset coiled cord

• Base

• Handset

• Faceplate

• Plastic faceplate overlay

The following are optional items possibly included
(must be ordered separately):

• Wall mount adaptor bracket

• Short line cord for wall mounting

Care and Maintenance

• Keep the telephone dry. If it gets wet, wipe it
dry immediately. Liquids might contain minerals
that can corrode the electronic circuits.

• Use and store the telephone in a normal
temperature environment. Temperature
extremes can shorten the life of electronic
devices and distort or melt parts.

• Keep the telephone away from excessive dust
and dirt that can cause premature wear of parts.

• Wipe the telephone with a damp cloth
occasionally to keep it looking new. Do not use
harsh chemicals, cleaning solvents, or strong
detergents to clean the system.

Installation

CAUTION INFORMATION

• Never install telephone or network wiring
during a lightning storm.

• Never install telephone or Ethernet jacks in
wet locations unless the jack is specifically
designed for wet locations.

• Never touch uninstalled telephone wires or
terminals unless the telephone line has been
disconnected at the network interface.

CONNECTING THE HANDSET CORD

A 10-ft modular handset coil cord is provided. To
install, simply plug one end of the coil cord into
the jack at the base of the handset, and the other
end into the jack located on the left side of the
telephone base marked Handset.

CONNECTING THE LINE CORD

A 12-ft. modular line cord is provided. To install,
simply plug one end of the cord into the modular
jack on the underside of the base unit and the
other end into the wall jack.

Wall Mounting

WALL MOUNTING (OPTIONAL)

The 3100 Series telephones was designed to
conveniently wall mount.

Please follow these easy steps:

1. The handset retaining clip must be engaged
to secure the handset when hanging it up.
To engage the clip, unsnap the clip, rotate
the clip 180 degrees and then snap the clip
into place.

2. Plug one end of a short line cord into the
line jack on the underside of the base unit.
Plug the other end of the line cord into the
wall jack.

3. Attach the wall mount bracket on to the
back of the phone, placing mounting clips
into brackets slots—push in place until you
hear them snap into place.

4. Next, guide the phone with wall mount
wedge onto the studs of the wall jack. Press
down firmly until you feel it snap into place.
The unit is now wall mounted.

4 www.telematrix.net 3100 SERIES USER GUIDE

Settings

LINE VOLTAGE SELECTOR

3100 Series telephones are equipped to operate
behind a PBX telephone systems rated between
24 volts and 48 volts.

Line voltage selection is an auto-detect function,
no need to set switches.

MESSAGE WAITING SELECTOR

This telephone automatically responds to both
NEON high-voltage or low-voltage LED signals.
Message waiting selection is an auto-detect
function, no need to set switches.

Features

1. Speed-Dial Memory Keys: 3, 5, 10, or 0 user
programmable speed-dial keys with 32-digit
capacity. [Flash] and [Pause] are storable.
Speed-dial memory is non-volatile RAM, so
programming is retained without the need for
batteries or telephone line power.

2. FLASH Key: Generates a 600 ms (0.6
seconds) hook switch “tap” signal. Utilized
to access special features on PBX systems.
The Flash function is programmable at
100 ms to 1000Ms (default is 600 ms). This
button is located underneath the faceplate.

3. HOLD Key: Controls the “local hold”
function. Each time it is pressed, the [Hold]
key toggles the local hold mode on or off. An
LED indicator located above the [Hold] key
displays the on-hold status.

4. REDIAL Key: Redials the last-dialed
telephone number, up to 32 digits.

5. STORE Key: Utilized to program the speed-
dial memory keys and the voice mail
retrieval touch bar. This button is located
underneath the faceplate.

6. MUTE Key: Sets the microphone mute
function On and Off. The LED indicator
above the [Mute] key displays the On/Off
status of the mute function. When mute is
on, the handset and hands-free microphone
audio is turned off. You will be able to hear
the party at the other end of your call, but
they will not be able to hear you.

7. SPEAKER Key (for phones with a
speakerphone): Sets the hands-free
speakerphone function On or Off. The LED
indicator located above the [Speaker] key
displays the status of the speakerphone.

8. Data Port: Provides a convenient extension
of the telephone line in use for connecting a
device such as a modem, fax, or answering
machine.

Operation

VOLUME

HANDSET AND SPEAKER VOLUME CONTROL

The handset volume control increases the volume
of the handset.

When the handset is off hook or SPEAKER key
engaged on speakerphones, press the volume
control keys to increase or decrease the volume.
The handset volume control is a 3-step operation,
and 2-step operation for 3100LBY sets.

All models are HAC (hearing aid compatible).

RINGER VOLUME CONTROL

The ringer volume control switch is on the right
side of the phone.

Settings are either Low or HI (High), for both Lines
1 and 2.

3100 SERIES USER GUIDE www.telematrix.net 5

INDICATORS

SPEAKER AND MUTE KEY CONNECTING AND
STATUS INDICATORS

Speakerphones are equipped with LED indicators
to show the current feature key status.

• Press SPEAKER or MUTE feature keys to use
that service—LED will light green when that
key is in use.

USING THE MUTE FEATURE ON
SPEAKERPHONES

4. To end the call, simply hang up by placing
the handset back in its cradle (on-hook) or
by pressing the SPEAKER key.

5. If you wish to continue speaking with one of
the callers and wish to drop the other caller,
simply press the line key of the caller you
wish to continue speaking with. The other
caller will automatically drop-off.

(Does not apply to non-speakerphones or single-line
telephones.)

CALLING

A MUTE key is provided to allow privacy during
a background conversation. When the MUTE key
is activated, the microphones in the handset and
speakerphone are disabled. When the MUTE
feature is activated, the caller will not hear your
voice. The MUTE key will light to show that the
feature is activated. To de-activate, press the MUTE
key again. (Does not apply to non-speakerphones.)

USING THE CONFERENCE KEY ON
SPEAKERPHONES (2LINE MODELS)

The CONF key is used to establish a 3-way
conversation. The conference feature is activated
by a soft key that will automatically reset when
hung up.

A 3-way conference call can be established while
using either the handset or speakerphone. To use
the CONF feature:

1. Place the line that is currently in-use on
hold by pressing the HOLD key. The line
status indicator will turn from green to red.

2. The second call can be established by
selecting the idle line key and dialing the call.

3. When the second call is established,
activate the 3-way conference call by
pressing CONF key. Line 1 and Line 2 will
automatically bridge together and all three
parties can now converse.

PLACING A CALL USING THE HANDSET

• Lift the handset (off-hook position).

• Dial out by using the numeric dial pad or by
pressing a speed dial location.

RECEIVING A CALL USING THE HANDSET
OR SPEAKER

• On a single-line telephone, when the phone
rings, either lift the handset, or press the
SPEAKER key if you have a speakerphone to
begin the conversation.

• On a two-line telephone, when the phone rings,
the line LED indicator will blink to show which
line the call is coming in on. Select the blinking
line key, then lift the handset, or press the
SPEAKER key if you have a speakerphone, to
begin the conversation.

PLACING A CALL USING THE SPEAKERPHONE

The 3100 Series speakerphones are equipped
with a high quality speakerphone feature to allow
hands free operation. To use, simply press the
SPEAKER key when placing or answering a call.
The telephone line will activate automatically.
The SPEAKER key will light up indicating that the
speakerphone is in-use. To hang up, press the
SPEAKER key again.

(Does not apply to non-speakerphone telephones.)

6 www.telematrix.net 3100 SERIES USER GUIDE

Programming

The telephone set must be connected to the PBX
in order to program it.

TO PROGRAM STORE, FLASH, AND PAUSE

Some of these programming keys are located
under the faceplate and plastic overlay (PVC
sheet). Begin by lifting up the faceplate and plastic
overlay using either a paperclip or sharp pointer.

STORING A NUMBER INTO MEMORY
KEYSSTORE

Each location can store up to 32 digits in tone
mode.

5. Press FLASH.

6. Exit programming by hanging up the handset.

To program PAUSE follow the above sets—do the
following:

3. Programming PAUSE by pressing “1” for

1.0s, “2” for 2.0 s, and so on.

STORING PAUSE/REDIAL INTO
MEMORYPAUSE

If you are using your telephone anywhere that
requires an access code for outside calls, you may
need to add a PAUSE to the number to allow time
for the outside line to connect. You can enter an
many pauses as needed.

Note: A PAUSE or FLASH programmed into memory
counts as one digit when storing a number.

1. Lift the handset.

2. Press the STORE key.

3. Enter the number to be stored using the
numeric dial pad.

4. Press the desired memory location wherein
the number is to be stored.

5. If additional numbers are to be stored,
repeat steps 3 through 5.

6. Hang up the handset.

(Does not apply to non-memory key telephones.)

PROGRAMMING FLASH TIMING AND
PAUSE TIMING

FLASH timing options are 100 mS through
1000 mS, programmable in 100 mS increments.
The default FLASH timing is 600 mS.

PAUSE timing options are 1.0 s through 5.0 s. The
default PAUSE timing is 3.6 s.

1. Lift the handset.

2. Press the STORE key once.

3. Dial from the keypad “1” for 100 mS, “2” for
200 mS, and so on.

4. Press the STORE key once.

3100 SERIES USER GUIDE www.telematrix.net 7

Note: A PAUSE or FLASH programmed into memory
counts as one digit when storing a number.

1. Lift the handset.

2. Press the STORE key.

3. Enter the required access code (8 or 9)
using the dial pad.

4. Press the PAUSE key.

5. Enter the digits to be stored using the
numeric dial pad.

6. Press the desired memory location wherein
the number is to be stored.

7. If additional numbers are to be stored,
repeat steps 3 through 7.

8. Hang up the handset.

(Does not apply to non-memory key telephones.)

FLASH HOOK FUNCTIONFLASH

The FLASH function is used to access PBX features
or Telco line features such as Call Waiting. The
FLASH function is a 600 mS timed line break. If the
FLASH function will be used often, store the feature
into memory located for easy access as follows:

1. Lift the handset then press the STORE key.

2. Press the FLASH key.

3. Press the memory location wherein the
FLASH is to be stored.

4. Hang up the handset.

PROGRAMMING MESSAGEWAITING
ONETOUCH KEY

ONETOUCH (MESSAGE WAITING) INTO
MEMORYONETOUCH

OneTouch is an innovation that integrates the
visual message-waiting lamp and a speed dial
key into one. It allows easy access for guests to
retrieve messages.

When the message-waiting lamp is blinking or
flashing notify the guest that a message is waiting,
a simple press of the red OneTouch button connects
the guest to the message center or front desk.

OneTouch also adds an additional memory location
to this telephone.

1. Lift the handset.

2. Press the STORE key.

3. Enter the number to be stored using the
numeric dial pad.

4. Press the red OneTouch key to store.

5. Hang up the handset.

(Does not apply to 3100LBY or 3100MWB telephones.)

User Guides

If additional User Guides are needed, please go to
www.teledex.com to download the PDF.

Service

Cetis, Inc., is the manufacturer of Scitec, Teledex,
and TeleMatrix brand guest room telephones.

When problems arise that cannot be resolved
using this or related documents, please go to
www.telematrix.net/support for information about
customer support, technical support, warranty,
and product returns.

Statement of Limited Warranty

TELEMATRIX, INC. warrants to its [original
end customer] [purchaser] that Spectrum
PLUS, Marquis and RETRO branded products
manufactured by TELEMATRIX, INC. are free
from defects in materials and workmanship for
five (5) years after the date of purchase, products
manufactured by TELEMATRIX, INC. are free from
defects in materials and workmanship for three
(3) years, other than the following products for
which the warranty period shall be one (1) year:
handset batteries, either NiCd or NiMH, used in
TELEMATRIX, INC. cordless products. If a product
fails this warranty during the warranty period,
TELEMATRIX, INC. will, at its option, either repair
or replace the defective product or parts, or
deliver replacements for defective products or
parts on an exchange basis at no additional charge
to the customer except as set forth below. Repair
parts or replacement products may be either new
or reconditioned. Products or parts returned to
TELEMATRIX, INC. under this warranty will become
the property of TELEMATRIX, INC. Warranties on
products repaired by TELEMATRIX, INC. expire at
the termination of the original warranty period.

This limited warranty does not cover

1. Products or parts which are damaged,
abused or misused;

2. Any damage resulting from improper
installation, maintenance or operation of the
product;

3. Damage resulting from unauthorized
modification or repair of the product, or
from improper connection of the product to
other equipment;

4. Cords, connectors and replaceable batteries;

5. Damage in transit to the TELEMATRIX, INC.
repair facility;

8 www.telematrix.net 3100 SERIES USER GUIDE

6. Any product or part unless proof of date
of purchase is submitted with the product
when returned for warranty repair; or

7. Costs incurred by the customer in removing
and shipping the product to TELEMATRIX,
INC. for repair or replacement, and costs of
reinstallation of the product.

8. Products or parts which are not owned and
used by the original end user customer.

The cost and risk of loss or damage for sending
the product to TELEMATRIX, INC. will be borne by
the customer.

TELEMATRIX, INC. EXPRESSLY DISCLAIMS ALL
WARRANTIES EXCEPT THE LIMITED WARRANTY
SET FORTH HEREIN, WHICH IS THE SOLE AND
EXCLUSIVE WARRANTY OF THE PRODUCT,
AND IS IN LIEU OF ALL OTHER WARRANTIES,
WHETHER ORAL OR WRITTEN, EXPRESS OR
IMPLIED, OR STATUTORY. THERE ARE NO
IMPLIED WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE.
THE CUSTOMER’S SOLE REMEDY UNDER THE
TELEMATRIX, INC. WARRANTY SHALL BE REPAIR
OR REPLACEMENT AS PROVIDED ABOVE. IN
NO EVENT WILL TELEMATRIX, INC. BE LIABLE
TO CUSTOMER OR ANY OTHER PARTY FOR ANY
INDIRECT, INCIDENTAL OR CONSEQUENTIAL
DAMAGES, INCLUDING, WITHOUT LIMITATION,
DAMAGES OF LOST PROFITS, LOST REVENUES,
LOSS OF USE OF FACILITIES OR EQUIPMENT,
OR COST OF SUBSTITUTE EQUIPMENT ARISING
OUT OF THE USE OR INABILITY TO USE THIS
PRODUCT, EVEN IF THE CUSTOMER HAS ADVISED
TELEMATRIX, INC. OF THE POSSIBILITY OF SUCH
DAMAGES. TELEMATRIX, INC. LIABILITY FOR
DAMAGES SHALL NOT EXCEED THE PURCHASE
PRICE OF THE DEFECTIVE PRODUCT.

This limited warranty is non-transferable without
the prior written approval of TELEMATRIX, INC.
It gives the customer specific legal rights. The
customer may have other rights which vary
under local law. Some jurisdictions may not allow
limitations on the term of an implied warranty
or exclusions or limitations of incidental or
consequential damages.

Important Safety Instructions

When using your telephone equipment, basic
safety precautions should always be followed to
reduce the risk of fire, electric shock, and injury to
persons, including the following:

1. Read and understand all instructions.

2. Follow all warnings and instructions
marked on the product.

3. Unplug the product from the wall outlet
before cleaning. Do not use liquid cleaner
or aerosol cleaners. Use a damp cloth for
cleaning.

4. Do not use this product near water—for
example, near a bathtub, wash bowl,
kitchen sink or laundry tub, in a wet
basement, or near a swimming pool.

5. Do not place this product on an unstable
cart, stand, or table. The product may fall,
causing serious damage to the product.

6. Slots and openings in the cabinet and the
back or bottom are provided for ventilation,
to protect it from overheating. These
openings must not be blocked or covered.
The openings should never be blocked by
placing the product on the bed, sofa, rug,
or any other similar surface. This product
should never be place near or over a radiator
or heat register. This product should not be
placed in a built-in installation unless proper
ventilation is provided.

3100 SERIES USER GUIDE www.telematrix.net 9

7. Never push objects of any kind into this
product through cabinet slots as they may
touch dangerous voltage points or short out
parts that could result in a risk of fire or
electric shock. Never spill liquid of any kind
on the product.

8. To reduce the risk of electric shock do
not disassemble this product. Take it
to a qualified service facility if service
or repair work is required. Opening or
removing covers may expose you to
dangerous voltages or other risks. Incorrect
reassembly can cause electric shock when
the appliance is subsequently used.

9. Unplug this product from the wall outlet
and refer servicing to qualified service
personnel under the following conditions:

– When the power supply cord or plug is

damaged or frayed.
– If liquid has been spilled into the product.
– If the product has been exposed to rain or

water.
– If the product does not operate normally

by following the operating instructions.

Adjust only those controls that are

covered by the operating instructions, as

improper adjustment of other controls

may result in damage and may require

extensive work by a qualified technician to

restore the product to normal operation.
– If the product has been dropped or the

cabinet has been damaged.
– If the product exhibits a distinct change in

performance.

10. Avoid using a telephone (other than a

cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.

11. Do not use the telephone to report a gas

leak in the vicinity of the leak.

FCC Interference Information

This device complies with Part 15 of the FCC
Rules. Operation is subject to the following two
conditions:

1. This device may not cause harmful
interference.

2. This device must accept any interference
received, including interference that may
cause undesired operation.

This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection
against harmful interference in a residential
installation. This equipment generates, uses,
and can radiate radio frequency energy and, if
not installed and used in accordance with the
instructions, may cause harmful interference
to radio communications. However, there is no
guarantee that interference will not occur in a
particular installation.

If this equipment does cause harmful interference
to radio or television reception, which can be
determined by turning the equipment off and
on, the user is encouraged to try to correct the
interference by one or more of the following
measures:

– Reorient or relocate the receiving antenna

for the radio or television that is receiving the
interference).

– Reorient or relocate and increase the

separation between the telecommunications
equipment and receiving antenna.

– Connect the telecommunications equipment

into an outlet on a circuit different from that to
which the receiving antenna is connected.

PLEASE SAVE THESE INSTRUCTIONS.

10 www.telematrix.net 3100 SERIES USER GUIDE

FCC RF Radiation Exposure
Statement

The installation of the base unit should allow
at least 20 centimeters between the base and
persons to be in compliance with FCC RF exposure
guidelines. For body-worn operation, the portable
part (handset) has been tested and meets FCC RF
exposure guidelines.

This device must not be co-located or operating in
conjunction with any other antenna or transmitter.
The changes or modifications not expressly
approved by the party responsible for compliance
could void the user’s authority to operate the
equipment.

Industry of Canada Requirements

Note: This equipment meets the applicable

Industry Canada Terminal Equipment Technical
Specifications. This is confirmed by the registration
number. The abbreviation, IC, before the registration
number signifies that registration was performed
based on a Declaration of Conformity indicating
that Industry Canada technical specifications
were met. It does not imply that Industry Canada
approved the equipment.

Before installing this equipment, users should
ensure that it is permissible to be connected to
the facilities of the local telecommunications
company. The equipment must also be installed
using an acceptable method of connection. The
customer should be aware that compliance with
the above conditions may not prevent degradation
of service in some situations.

Repairs to certified equipment should be
coordinated by a representative designated by the
supplier. Any repairs or alterations made by a user
to this equipment, or equipment malfunctions,
may give the telephone communications company

cause to request the user to disconnect the
equipment.

Users should ensure for their own protection, that
the electrical ground connections of the power
utility, telephone lines, and internal metallic water
pipe system, if present, are connected together.
This precaution may be particularly important in
rural areas.

Caution: Users should not attempt to make such
connections themselves, but should contact
the appropriate electric inspection authority, or
electrician, as appropriate.

Notice: The Ringer Equivalence Number (REN)
assigned to each terminal device provides an
indication of the maximum number of terminals
allowed to be connected to a telephone interface.
The termination on an interface may consist of
any combination of devices subject only to the
requirement that the sum of the Ringer Equivalence
Numbers of all the devices does not exceed 5.

REN: Z

For warranty and service in Canada, please
contact:

Williams Telecommunications
5610 Kennedy Road
Mississauga, Ontario, L4Z2A9
Canada
Phone: [phone]
Fax: [phone]

Requirements of Part 15—
FCC Rules

Note: This equipment has been tested and found

to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable
protection against harmful interference in a

3100 SERIES USER GUIDE www.telematrix.net 11

residential installation. This equipment generates,
uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the
instructions, may cause harmful interference
to radio communications. However, there is no
guarantee that interference will not occur in a
particular installation. If this equipment does
cause harmful interference to radio or television
reception, which can be determined by turning the
equipment off and on, the user is encouraged to
try to correct the interference by one or more of
the following measures:

1. Move the telephone away from the receiver.

2. Consult the dealer or an experienced radio/
TV technician for help.

Any changes made by the user not approved by
the manufacturer can void the user’s authority to
operate the telephone.

Requirements of Part 68—
FCC Rules

This equipment complies with Part 68 of the FCC
Rules and the requirements adopted by ACTA. On
the bottom of this telephone is a label that contains,
among other information, a product identifier
in the format US:AAAEQ##TXXXX. If requested,
this number must be provided to the telephone
company. The USOC Jack for this equipment is
RJ11C.

A plug and jack used to connect this equipment
to the premises wiring and telephone network
must comply with the applicable FCC Part 68 rules
and requirements adopted by ACTA. A compliant
telephone cord and modular plug are provided with
this telephone. It is designed to be connected to a
compatible modular jack that is also compliant.
See installation instructions for details.

The Ringer Equivalence Number (REN) is used
to determine the number of devices that may be
connected to a telephone line. Excessive RENs on a
telephone line may result in the devices not ringing
in response to an incoming call. In most but not
all areas, the sum of RENs should not exceed five
(5.0). To be certain of the number of devices that
may be connected to a line, as determined by the
total RENs, contact the local telephone company.
For products approved after July 23, 2001, the REN
for this product is a part of the product identifier
that has the format US:AAAEQ##TXXXX. The digits
represented by ## are the REN without a decimal
point (e.g., 03 is a REN of 0.3). For earlier products,
the REN is separately shown on the label.

If this telephone causes harm to the telephone
network, the telephone company will notify you
in advance that temporary discontinuance of
service may be required. But if advance notice is
not practical, the telephone company will notify
the customer as soon as possible. Also, you will
be advised of your right to file a complaint with the
FCC if you believe it is necessary.

The telephone company may make changes in its
facilities, equipment, operations, or procedures
that could affect the operation of the equipment. If
this happens, the telephone company will provide
advance notice in order for you to make the
necessary modifications to maintain uninterrupted
service.

If trouble is experienced with this equipment, for
repair or warranty information, please contact
Teledex at [phone]. If the equipment is causing
harm to the telephone network, the telephone
company may request that you disconnect the
equipment until the problem is resolved.

There are no user-serviceable parts contained in
this equipment.

12 www.telematrix.net 3100 SERIES USER GUIDE

Connection to party line service is subject to
state tariffs. Contact the state public utility
commission, public service commission, or
corporation commission for information.

If your home has specially wired alarm equipment
connected to the telephone line, ensure the
installation of this product does not disable your
alarm equipment. If you have questions about
what will disable alarm equipment, consult your
telephone company or a qualified installer.

This telephone is hearing aid compatible.

These telephone devices are intended for
commercial use only, primarily in hotel guestrooms.
They must be used with a PBX (private branch
exchange), and are not intended to be connected
directly to a PSTN line (public switched telephone
network). There are no user-serviceable parts
inside the equipment.

3100 SERIES USER GUIDE www.telematrix.net 13

Toll Free: +1.800.462.9446
Tel: [phone]

Email: [e-mail]
www.telematrix.net

© 2017 Cetis, Inc. Product specifications and descriptions in this document subject to change without notice.
Cetis®, Teledex®, TeleMatrix®, and Scitec® are trademarks or registered trademarks of Cetis, Inc. TMX-3100-UG-122017