c Copyright TeleMatrix Inc.2004
2 LINE
TRIMLINE
TELEPHONE
USERS GUIDE
INTRODUCTION
Congratulations on the purchase of your
TeleMatrix 2-line Trimline telephone.
This telephone is a precision electronic
device designed and manufactured with
the highest quality components and work manship that requires minimum maintenance.
please be sure to read the contents in this
user’s guide to become familiar with
its features and functionality.
1
CONTENTS
Table Of Contents
Introduction 1
Features 3
Controls 4
Definition Of Controls 5
Installation 6
Parts Checklist 7
Wall Mounting 10
Permanent Mounting 12
Switch Setting 13
Operation 17
Care & Maintenance 18
Service 19
Warranty 21
2
FEATURES
• Two Line Operat io n
• Tone/Pulse Dialing (selectable)
• Message Waiting Lamp (90VDC Neon)
• Convenient Data Port
• Hold Key
• Line Status Indicators
• Handset Volume Control
• Flash Function (600mS)
• Dial In Handset
• Last Number Redial
• Hi/Low Ringer Volume Control
• Desk Or Wall Mountable
• Secured, Permanent Mounting Option
• Fully Modular
• 90VDC Neon or low Voltage LED Selectable
Selectable Message waiting
3
CONTROLS
4
DEFINITION OF CONTROLS
1. Tone/Pulse Switch
Used to select touch-tone or rotary pulse dialing.
2. Redial key
Used to automatically re-dial the last number dial.
3. Flash Key
Provide a 600mS time line break.
4. Message Waiting Lamp
Visual indicator to tell you that a message is waiting
or that the line is ringing.
5. Hold Key
Used to place a caller on hold.
6. Line Selector Keys
Used to select Line1 or Line2 when placing or
answer a call
7. Line Status Indicator
LED indicators to show that the line is ringing,
in-use or on hold
8. Ringer Volume Control
Switch to adjust the loudness or the ringer.
9. Data Port
Used for plugging in a laptop, modem, fax, etc.
10. Line Reset Key
Used to reset the line to place another call.
11. Handset Volume Control
Amplifies the volume of the receiver.
12. Dialpad
Large keys used for outbound dialing.
13. Message waiting selector switch
Select optional 90VDC Neon or low voltage LED
message waiting.
5
INSTALLATION
Caution
• Never install telephone wring during a lightning
storm.
• Never install telephone jacks in wet location
unless the jack is specifically designed for wet
locations.
• Never touch un-insulated telephone wires or
terminal unless the telephone line has been
disconnected at the network interface.
• Use caution when installing or modifying
telephone lines.
6
INSTALLATION
Parts Checklist
The following parts are packaged with your
TeleMatrix Trimline Telephone:
1. 15-foot Modular telephone line cord.
2. 5-inch Modular telephone line cord.
3. 10-foot Modular coiled handset cord.
7
INSTALLATION
Connecting The Line Cord
Plug one end of the 15-foot modular telephone
line cord into the receptacle on the bottom of
the base unit. Ro ute the cord through the cord
channel provided. Plug the remaining end of
the line cord into a standard telephone outlet.
8
INSTALLATION
Connecting The Handset Cord
Plug one end of the modular coiled handset
cord into the receptacle located on the left
side of the base unit. Plug the remaining end
into the receptacle on the handset.
9
INSTALLATION
Wall Mounting
The TeleMatrix Trimline telephone can be wall
mounted to a standard telephone wall jack plate.
Using the 5-inch line cord , plug one end into the
receptacle on the bottom of the base unit. The
remaining end will plug into the wall jack. Carefully
align the slots on the bottom of the base unit with
the wall mount studs on the jack plate. Once aligned,
slide the base unit onto the studs and snap the base
unit into place.
10
INSTALLATION
Handset Retaining Clip
The handset retaining clip must be activated
to hold the handset when wall mounting the
telephone. T o activate, remove the clip, rotate
it 180º and snap it back into place.
11
INSTALLATION
Security Mounting Option
The TeleMatrix Trimline base unit can be perma nently attached to the wall using screws. This
mounting option is ideal for areas requiring security.
Underneath the index card are two (2) mounting holes.
To locate, remove the clear plastic overlay and the
paper index. Attach the base unit to the wall using
appropriate screws for your application.
(screws not included)
12
SWITCH SETTINGS
Tone/Pulse Switch
The Tone/Pulse switch is located underneath a cover
plate located on the handset. Use a sharp pointer to
remove the switch cover plate to expose the switch.
Set the switch to the proper dialing mode that is com patible to your line service. If your lines are equipped
with “touch-tone” service, set the switch to the “Tone”
position. If you do not have “touch-tone” service, set
the switch to the “pulse” position. The “Pulse” setting
will electronically simulate rotary dialing.
13
SWITCH SETTINGS
Ringer Volume Control Switch
There are two (2) slide switches located on the left
side of the base unit that is used to adjust the loudness
of the ringing sound. A “low” and “high” setting
are provided . Select the desired loudness by
sliding the switch in the appropriate position.
14
SWITCH SETTINGS
24/48/Off Line Voltage Switches
There are two (2) 3-position slide switches located on
bottom of the telephone underneath a plastic cover.
Remove the cover using a sharp pointer, the line
voltage switches are factory set for 48-volts. If
you PABX system operates at 24-volts, slide the
switch to the ‘24V’ position. The line can be
switched ‘OFF’ if a telephone line is not connected
to that line appearance.
15
SWITCH SETTINGS
Message Waiting Switch
This telephone is standard equipped to support
eight high voltage (90VDC Neon) or low voltage
(LED) Message waiting systems, A selector
switch is provided underneath the faceplate for
security. The options are:
NEON = 90 VDC NEON
LED = LOW VOLTAGE
Note: The switch is factory set to the “Neon”
position.
16
OPERATION
A. Line Status Indicators
The 2-line TrimLine is equipped with LED
indicators to show the current status of the
telephone lines. They are :
• Ringing Line: LED is blinki ng red
• Line In-Use: LED is steady green
• Line On Hold: LED turns from gree n (in-use)
to red (hold) on telephone that places the
call on hold. All remote extensions show
green (in-use)
B. Placing A Call
• Press either Line 1 or Line 2 selector key that
does not show a green in-use indication.
• Lift the handset.
• Dial out using the numeric dial pad.
C. Receiving A Call
• On an incoming call, the telephone will ring
and the line status indicators will show blinking
red.
• Select the line key for the line that ringing
• Lift the handset.
D. To Place A Call On Hold
• Press the Hold key. The call will automati cally be placed on hold. The line status indi cator will turn from green to red.
• Hand up the handset.
• To return to the held call, select the appropri-
ate line key and lift the handset.
• Note: The telephone has an electronic hold
feature. The call on hold can be released from
a remote extension
17
CARE & MAINTENANCE
Keep the telephone dry. If it gets wet on the outside, wipe it dry immediately. Liquids might contain minerals that can corrode the electronic circuits. Do not touch the unit if submerged in water.
Call for assistance.
Use and store the telephone only in normal temperature environments. temperature extremes can
shorten the life of electronic devices, damage batteries, and distort or melt plastic parts. Avoid direct
sunlight.
Keep the telephone away from excessive dust and
dirt that can cause premature wear of parts.
Wipe the telephone with a damp cloth occasionally to keep it looking new. Do not use harsh
chemicals, cleaning solvents, or strong detergents
to clean the unit.
18
SERVICE INFORMATION
When problems arise during installation or service that
cannot be resolved using this or related documents, contact
the TeleMatrix Priority Care Department, Monday through
Friday, 8:30a.m. - 4:30p.m. MST:
Toll Free: 1-800-462-9446
Direct: 719-638-8821
Fax: 719-638-8815
www.telematrixusa.com
Many times a problem is either installation or user
related.Please contact TeleMatrix PRIOR to sending a
telephone to our service center for repair.In the unlikely
event that a factory repair is necessary:
1. Include a brief description of the problem that you are
experiencing.
2. Include a proof of purchase for a repair under warranty.
3. Send the telephone prepaid by UPS or Parcel Post,
insured to:
TeleMatrix, Inc.
Priority Care Center
5025 Galley Road
Colorado Springs, Colorado 80915
TeleMatrix will pay return postage on the repaired telephone.
Allow 2-3 weeks for delivery. When immediate replacement
is required, see our FastLane
internet site.
SM
replacement policy on our
19
FCC REQUIREMENTS
1. The Federal Communications Commission (FCC) has estab-
lished Rules which permit this device to be directly connected to
the telephone network. Standardized jacks are used for these
connections. This equipment should not be used on party lines or
coin lines.
2. If this device is malfunctioning, it may also be causing harm
to the telephone network: this device should be disconnected
until the source of the problem can be determined and until repair has been made. If this is not done, the telephone company
may temporarily disconnect service.
3. The telephone company may make changes in its technical
operations and procedures: if such changes affect the compatibility or use of this device, the telephone company is required to
give adequate not ice of the changes.
4. If the telephone company requests information on what
equipment is connected to th ei r lines, inform them of:
(a) The telephone number that the unit is connected to.
(b) The ringer equivalence number.
(c) The USOC jack required, and
(d) The FCC Registration Number.
Items (b) and (d) are indicated on the label. The rin ger eq uiva-
lence number (REN) is used to determine how many devices
can be connected to your t elephone line. In most areas, the sum
of the REN’s of all devices on any one line should not exceed
five (5.0). If too many devices are attached , th ey may not ring
properly.
Service Requirements
5. In the event of equipment malfunction, all repairs should be
performed by our company or an authorized agent. It is the responsibility of users requiring service to report the need for
service to our Company or to one of our authorized agents Service can be facilitated through our office at:
TeleMatrix, Inc.
5025 Galley Road
Colorado Springs, CO. 80915
800-462-9446
719-638-8821
20
WARRANTY
STATEMENT OF LIMITED WARRANTY
TeleMatrix, Inc. (TMX) warrants to its [original end customer] [purchaser] that Spectrum, Spectrum Plus and Marquis branded products manufactured by TMX are free
from defects in materials and workmanship for five (5) years after the date of purchase, and Regency branded products manufactured by TMX are free from defects in
materials and workmanship for three (3) years, other than the following products for which the warranty period shall be one (1) year: hand set batt erie s, e ither NiCd or
NiMH, us ed in TM X c or d les s p roduct s. I f a pr o du ct fails th is w ar r a nty during t he wa rr a nt y pe r io d, T MX will, at it s option, eit her repa ir or replace the defective product
or parts, or deliver replacements for defective products or parts on an exchange basis at no additional charge to the customer except as set forth below. Repair parts or
replacement products may be either new or reconditioned. Products or parts returned to TMX under this warranty will become the property of TMX. Warranties on
products repaired by TMX expire at the termination of the original warranty period. This lim ited warranty does not c over: 1. Products or parts which are damaged, abused or misused;
2. Any damage resulting from improper installation, maintenance or operation of the product;
3. Damage resulting from unauthorized modification or repair of the product, or from improper connection of the product to other equipment;
4. Cords, connectors and replaceable batteries;
5. Damage in transit to the TMX repair facility;
6. Any product or part unless proof of date of purchase is submitted with the product when returned for warranty repair; or
7. Costs incurred by the customer in removing and shipping the product to TMX for repair or replacement, and costs of reinstallation of the product.
8. Products or parts which are not owned and used by the original end user customer. The cost and risk of loss or damage for sending the product to TMX will be borne by the customer. TMX EXPRESSLY DISCLAIMS ALL WARRANTIES EXCE PT THE LIMITED WARRANTY SET FORTH HEREIN, WHICH IS T HE SOLE AND EXCLUSIVE
WARRANTY OF THE PRODUCT, AND IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED, OR STATU-
TORY. THERE ARE NO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE CUSTOMER’S SOLE
REMEDY UNDER THE TMX WARRANTY SHALL BE REPAIR OR REPL ACEMENT AS PROVIDED ABOVE. IN NO EVE NT WILL TMX BE LIABLE TO
CUSTOMER OR ANY OTHER PARTY FOR ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHO UT LIMITATION,
DAMAGES OF LOST PROFITS, LOST REVENUES, LOSS OF USE OF FACILITIES OR EQUIPMENT, OR COST OF SUBSTI TUTE EQUIPMENT ARISING
OUT OF THE USE OR INABILITY TO USE THIS PRODUCT, EVE N IF THE CUSTOMER HAS ADVISE D TMX OF THE POS SIBILIT Y OF SUCH D AMAGES.
TMX LIABILITY FOR DAMAGES SHALL NOT EXCEED THE PURCHASE PRI CE OF THE DE FECT I V E PRODUCT. This limited warranty is non-transferable without the prior written approval of TMX. It gives the customer specific legal rights. T he cus tomer ma y have ot her r ight s
which vary under local law. Some jurisdictions may not allow limitations on the term of an implied warranty or exclusions or limitations of incidental or consequential
damages.
21
Loading...