®
2802MWD
TWO LINE
DELUXE
FEATURE
TELEPHONE
10 MEMORY
INSTALLATION
AND USER GUIDE
TeleMatrix Copyright 2005 ©
COMPLIANCE AND SAFETY
As specified by FCC regulation, we are required to inform you of specific governmental and compliance
regulatory requirements, safety notices, safety instructions and other informative information. TeleMatrix, Inc. provides this information in a separate manual. We pack t he separate Compliance and Safety
Manual within each outer box or product box when shipped.
Prior to reading this operation manual and prior to setting up your telephone, please refer to the Compliance and Safety Manual.
If the Compliance and Safety Manua l is not immediately available. Plea se obtain a free copy by calling
our Priority Care Department (phone number 1-800-462-9446) or by downloading a copy on our Internet
(web site address www.telematri xusa. com).
CONTENTS
Features ...........................................………..……………………………………................................... 1
Controls ...........................................................................……………………………………………….. 2
Installation .....................................................................……………………………………………........ 4
Switch Settings .....................................….......................……………………………………………...... 6
Wall Mounting .....................................….......................……………………………………………........ 7
Programming Speed Dial Memory .................................……………………………………………....... 8
Programming The TouchLite™Feature .................. ........……………………………………………....... 10
Operation ........................................................................……………………………………………..... 11
Care and Maintenance ..................................................……………………………………………....... 14
Service …………………………………………………..……………………………………….………… 15
Warranty .......................................................................……………………………………………....... 16
FEATURES
• Two Line
• TouchLite™ Message Waiting—Combination Visual Message Waiting Indicator / Speed Dial Key
• No Battery Maintenance
• Convenient Data Port
• Hold Feature With Remote Release
• 10 Single Button Memory Locations With Secure Programming
• 2-Way Speakerphone
• Microphone Mute Function For Handset and Speakerphone
• Line Status Indicators For Line “IN USE”, On Hold Or Ring
• Storable Flash Function Programmable at 100mS to 1000mS (default is 600mS)
• Storable Pause Funct ion Programmable at 1.0 to 5.0 Seconds (default is 1.2 Seconds)
• HI/LOW Ringer Volume Control Switch Per Line
• Line Voltage Switches For 24/48 Volt Operation
• Handset volume Control
• 90VDC Neon Or Low Voltage LED Selectable Message Waiting
• Desk or Wall Mountable
• Fully Modular, Easy To Install
1
CONTROLS
2
DEFINITION OF CONTROLS
1. Handset Hanger ………….…………………..… Temporarily holds the handset when the unit is wall mounted.
2. Handset ..........…………..………….........…... Hearing aid compatible, low profile styling.
3. Ringer Controls ………………….……………. Adjusts the volume of the ringers to HI/LOW setting for line 1 or line 2.
4. Hold Key ...........………..................……...…... Used to place line 1 or line 2 on hold.
5. Line Keys …………………………...…………. Used to select line 1 or line 2.
6. Mute Key .............................……………...….. Disables the handset and speakerphone microphone
7. Speakerphone Key .....................……………. Used to activate the speakerphone. LED indicates speakerphone is active.
8. Dial Pad ………………………………….…….. Large keys used for dialing.
9. Handset Volume Control ……………….…….. Increase the loudness of the receiver volume when pressed.
10. Pause Key ……………………………………... (Submerged Key) Used to program a 1.2 second pause in memory.
11. Conference Key ……………………………… Used for conference calling.
12. Flash Key …………………………………….… (Submerged Key) Used to provide a 600mS line break to access PBX/ Centrex.
13. TouchLite Message Waiting …………………. Combination visual message waiting lamp / speed dial key used for message
retrieval.
14. Feature Access Keys …………………………. 10 Programmable memory locations for frequently dialed phone numbers and
access codes.
15. Data Port ……………………………………….. Used to connect a computer modem, fax machine, or answering device.
16. Message Waiting Selector Switch ………….. Select optional 90VDC or Low voltage LED Message Waiting.
17. Store Key ………………………………………. (Submerged Key) Used to program information for speed dialing.
3
INSTALLATION
Parts Check List
The following parts are included in this package:
1. 15’ modular telephone line cord.
2. Modular coiled handset cord.
3. Base unit
4. Handset
Caution
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
• Never touch uninstalled telephone wires or terminals unless the telephone line has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
Parts not included; wall mount wedge and short line cord. If needed, call customer service at 1-800-462-9446.
4
INSTALLATION
Connecting The Handset Cord
A 10’ modular coil handset cord is provided.
To install, simply plug one end of the handset
cord into the modular jack on the handset.
The remaining end of the handset cord plugs
into the jack labeled “Handset” located on the
left side of the base unit.
(figure 3)
Connecting The Line Cord
A 15’ modular line cord is provided.
To install, simply plug one end of the line
cord into the modular jack located on the
back of the base unit. The remaining end of
the line cord plugs into the wall jack.
(figure 4)
5
SWITCH SETTINGS
There are installer selectable switches located on the bottom of the base unit. These switches are hidden behind a plastic cover for
security. To locate, remove the plastic covers using a sharp pointer or paper clip as shown.
Message Waiting Selector
The 2802MWD can support 90VDC neon or low-voltage LED message waiting
systems. Simply slide the switch to the desired position that is compatible with
your PBX messaging system.
Note: the phone is factory preset to the “Neon” setting.
Line Voltage Selectors
The 2802MWD is designed to operate behind PBX telephone systems rated between 24 volts and 48 volts. There are line voltage selector switches that must be
set according to the PBX system rating that the 2802MWD will be installed. There
are two (2) switches, the first for Line 1 and the other for Line 2. Each switch has
three (3) setting options. They are: “24V/48V/OFF”. Set the switches by simply
sliding to the appropriate setting. The ”OFF” setting is used to turn off the line if a
line appearance is not wired to the telephone. (figure 6)
Note: the factory default is set to the “24V” setting.
6
WALL MOUNTING
Wall Mounting Your 2802MWD
The 2802MWD was designed to be conveniently wall mounted.
There is no additional hardware required. Follow these easy
steps:
1. The handset retaining clip must be engaged to secure the
handset when hanging up. To engage the clip, unsnap the
clip, rotate the clip 180º and then snap the clip into place.
(figure 7)
2. Plug one end of a short line cord (not included) into the line
jack on the back of the base unit. Plug the remaining end of
the short line cord into the wall jack.
3. Snap in the optional wall mount wedge (not included) onto the
base (figure 8). Once attached to the phone base, then guide
the phone onto the studs of the wall jack. Pull down firmly. The
unit is now wall mounted.
7
PROGRAMMING SPEED DIAL
A. The “STORE”, “FLASH”, and “PAUSE” function
keys are located underneath the clear plastic overlay
and paper faceplate. To access, lift off the overlay and
paper faceplate using a paperclip or sharp pointer.
(figure 9 and 10)
8
PROGRAMMING SPEED DIAL
B. Storing A Number Into Memory
Up to 10 phone numbers can be stored into
memory. Each location can store up to 32
digits in tone mode.
Note: a “PAUSE” or “FLASH” programmed
into memory counts as one digit when storing
a number.
1. Select Line 1.
2. Lift the handset.
3. Press the STORE key.
4. Enter the numbers to be stored using the
numeric dial pad.
5. Press the desired memory location
wherein the number is to be stored.
6. If additional numbers are to be stored,
repeat steps 2 thru 5.
7. Hang up the handset.
C. Storing “PAUSE” Into Me mory
If you are using your 2802MWD anywhere
that requires and access code for outside
calls, you may need to add a “PAUSE” to the
number to allow tine for the outside line to
connect. You can enter as many pauses as
needed.
Note: a “PAUSE” or “FLASH” programmed
into memory counts as one digit when storing
a number.
1. Select Line 1.
2. Lift the handset.
3. Press the STORE key.
4. Enter the required access code using the
numeric dial pad.
5. Press the “PAUSE” key.
6. Enter the digits to be stored using the
numeric dial pad.
7. Press the desired memory location
wherein the number is to be stored.
8. If additional numbers are to be stored,
repeat steps 2 thru 7.
9. Hang up the handset.
D. FLASH Hook Function
The Flash function is used to access PBX
features or Telco line features such as Call
Waiting. The FLASH function is a 600mS
timed line break. If the FLASH function will
be used often, store the feature into memory
location fro easy access as follows:
1. Lift the hand se t, pr ess the “STORE” key.
2. Press the “FLASH” key.
3. Press the memory location wherein the
“FLASH” is to be stored.
4. Hang up the handset.
9
PROGRAMMING THE
TouchLite™
FEATURE DESCRIPTION
TouchLite™is a new innovation that integrated
the visual message waiting lamp and a speed
dial key into one (handset and speaker can
work only at off hook status). It allows easy access for guests to retrieve messages.
When the message waiting lamp lights to notify
the guest that a message is waiting, a simple
press of the RED TouchLite™ connect the
guest to the message center or front desk.
TouchLite™ also adds an additional memory
location to this telephone. (6 to 11 total speed
dial memories depending on the model)
PROGRAMMING T ouc hLi t e ™
1. Select line 1
2. Lift the handset.
3. Press the “STORE” key.
4. Enter the numbers to be stored using the numeric dial pad.
5. Press the red TouchLite™ key to store.
6. Hang up the handset.
(figure 9 and 10)
10
OPERATION
LINE STATUS INDICATORS
The Marquis Telephone is equipped with LED
indicators to show the current status of the telephone lines. They are:
• Ringing Line—Ringing LED turns red on
incoming ringing signal.
• Line IN USE—Line status LED lights green when line is IN USE.
• HOLD—Line status LED turns from green to red when placing a call
on hold.
PLACING A CALL USING THE HANDSET
• Press the line 1 or line 2 key that does not show a line IN USE indication.
• Lift the handset.
• Dial out by using the numeric dial pad or by pressing a speed dial
location.
RECEIVING A CALL USING THE HANDSET
• When the phone rings, the ring indicator will light red to show which
line is ringing.
• Select the line key for the line that is ringing and lift the handset.
PLACING A CALL USING THE SPEAKERPHONE
• Select line 1 or line 2 key to active the speakerphone
• The LED will light to show the speakerphone is on. The
line status indicator will light red to show the line is IN
USE.
• Listen for dial tone. Adjust the volume control if
necessary and dial the number using the dial pad or a
speed dial key.
• To end a call, press the speaker key. The LED indicator
will go off and the line will hang up automatically.
RECEIVING A CALL USING THE SPEAKERPHONE
• When the phone rings, the ring indicator will light red to
show which line is ringing.
• Press the line key for the line that is ringing to active the
speakerphone. The LED will light to show the speakerphone is on.
• To end a call, press the speaker key. The LED indicator
will go off and the line will hang up automatically.
11
OPERATION
Using The Mute Feature
A “Mute” key is provided to allow for
privacy during a background conversation. When the “Mute” key is activated, the microphon e in th e ha ndse t
and the speakerphone becomes disabled. When the “Mute” feature is
activated, the caller will not hear your
voice. The “Mute” key will illuminate
to show that the feature is activated.
To de-activate, press the “Mute” key
again.
Using The Hold Feature
The “Hold” key is used to place a caller
on hold. To use, simply press the
“Hold” key. The key will illuminate
indicating that the line is on hold.
When placing a caller on hold, the
handset can be returned to its on-hook
position. The line will not be
disconnected. To return to the caller,
lift the handset or press the “Speaker”
key for hands-free operation.
Handset Volume Control
The handset volume control increases the
volume of the handset.
When the handset is off hook, press the
volume control key to increase the handset
volume. The volume control is a HI/LOW
operation and is hearing aid compatible.
12
OPERATION
Using the Conference Key
The “Conference” key is used to establish a 3- way conversation. The conference feat ure is activated by a “soft” ke y
that will automatically reset when hanging up.
A 3-way “Conference” call can be established while using either the handset or Speakerphone. To use the
“Conference” feature:
1. Place the line that is currently in-use on hold by pressing the “Hold” key. The line status indicator will turn from
Green to Red.
2. The second call can be established by selecting the idle line key and dialing the call.
3. When the second call is established, activate the 3-way conference call by pressing the “Conference” key. Line
1 and Line 2 will automatically “bridge” together and all the three parties can now converse.
4. To end the call, simply hang-up by placing the handset back in its cradle (on-hook ) or by pressing the “Speaker ”
key.
5. If you wish to continue speaking with one of the callers and wish to “drop” the other caller, simply press the line key
of the caller you wish to continue speaking with. The other caller will automatically drop-off.
13
CARE AND MAINTENANCE
Keep the telephone dry. If it gets wet, wipe it dry immediately. Liquids
might contain minerals that can corrode the electronic circuits.
Use and store the telephone only in normal temperature environments.
Temperature extremes can shorten the life of electronic devices, damage
batteries, and distort or melt plastic parts.
Keep the telephone away from excessive dust and dirt that can cause premature wear of parts.
Wipe the telephone with a damp cloth occasionally to keep it looking new.
Do not use harsh chemicals, cleaning solvents, or strong detergents to cl ean
the system.
14
SERVICE
When problems a rise during inst allation or servic e that can not be reso lved using this o r r elated
documents, contact the TeleMatrix Technical Service department 8:30a.m. - 4:30p.m. MST:
Toll Free: 1-800-462-9446
Direct: 719-638-8821
Fax: 719-638-8815
www.telematrixusa.com
Many times a problem is either installation or user related. Please contact TeleMatrix PRIOR to
sending a telephone to our service center for repair. In the unlikely event that a factory repair be
necessary:
1. Include a brief description of the trouble that you are experiencing.
2. Include a proof of purchase for a repair under warranty.
3. Send the telephone prepaid by UPS or Parcel Post insured to:
TeleMatrix, Inc.
Customer Care Center
5025 Galley Road
Colorado Springs, CO. 80915
TeleMatrix will pay to return the repaired telephone to you. Allow 2-3 weeks for delivery.
15
WARRANTY
STATEMENT OF LIMITED WARRANTY
TeleMatrix, Inc. (TMX) warrants to its [original end customer] [purchaser] that Spectrum, Sp ectrum Plus and Marq uis branded produ cts manufactured
by TMX are free from defects in materials and workmanship for five (5) years after the date of purchase, and Regency branded products manufactured
by TMX are free from defects in materials an d workmanship for three (3) years, other than the following products for which the warranty period shall be
one (1) year: handset batteries, either NiCd or NiMH, used in TMX cordless products. If a product fails this warranty during the warranty period, TMX
will, at its option, either repair or replace the defective product or parts, or d el i ver rep lacements for de fe ctive p roducts or parts on an exchange basis at
no additional charge to the customer except as set forth b elow. Repair parts or replacement products may be either ne w or reconditioned. Products or
parts returned to TMX under this warranty wil l become the prope rty of TMX. Warranties on products repaired by TMX expire at the termination of the
original warranty period .
This limited warranty do es not cover:
1. Products or parts which are damaged, abused or misused;
2. Any damage resulting from improper installation, maintenance or op erat ion of th e product;
3. Damage resulting from unauthorized modification or repair of the product, or from improper connection of the product to other equipment;
4. Cords, connectors and replaceable batteries;
5. Damage in transit to the TMX repair facility;
6. Any product or part unless proof of date of purchase is submitted with the product when returned for warranty repair; or
7. Costs incurred by the customer in removing and shipping the product to TMX for repair or replacement, and costs of reinstallation of the product.
8. Products or parts which are not owned and used by the original end user customer.
The cost and risk of loss or damage for sending the product to TM X will be borne by the customer.
TMX EXPRESSLY DISCLA IMS ALL W ARR ANTI ES EX CEPT TH E LIMITED WAR R ANTY SET F ORT H HER EIN , WH ICH I S THE S OLE AND EXCL USIVE W AR RAN TY OF THE PRODUCT, AND IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED, OR STATUTORY. THERE ARE NO IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE CUSTOMER’S SOLE REMEDY UNDER THE TMX WARRANTY SHALL BE REPAIR OR REPLACEMENT AS
PROVIDED ABOVE. IN NO EVENT WILL TMX BE LIABLE TO CUSTOMER OR ANY OTHER PARTY FOR ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES OF LOST PROFITS, LOST REVENUES, LOSS O F USE OF FACILI TI ES OR EQUIPMENT, OR COST OF SUBSTITUTE EQUIPMENT
ARISING OUT OF THE USE OR INABILITY TO USE THIS PRODUCT, EVEN IF THE CUSTOMER HAS ADVISED TMX OF THE POSSIBILITY OF SUCH DAMAGES. TMX LIABILITY FOR DAMAGES SHALL NOT EXCEED TH E P URC HA SE P RI CE OF T HE DEFEC TI V E PR OD UCT .
This limited warranty is non-transferable without the prior written approval of TMX. It gives the cu stome r specific legal rights. The customer may have
other rights which vary under local law. Some jurisdictions may not allow limitations on the term of an implied warranty or exclusions or limitations of
incidental or consequential damages.
16
252-0275-1 (2802MWD)
Revision June 1, 2005
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