Telegärtner DoorLine Pro EXCLUSIVE Series Operating And Assembly Instructions Manual
Operating and Assembly Instructions
Door Intercom System
DoorLine Pro EXCLUSIVE
1
Preface
1
Congratulations for purchasing the DoorLine Pro Exclusive from Telegärtner.
Read through these Operating Instructions carefully and attentively. They contain important information for your safety and valuable tips and additional application options of the device. The information on usage and care should
guarantee that you have many years of satisfaction with our product. Please
retain all documents, also for subsequent owners.
The content of these Operating Instructions has been prepared with great
care. In spite of all checks, however, there is still a possibility that technical inaccuracies and typographical errors have been overlooked. All errors that
come to our notice shall be eliminated in new editions. We highly appreciate
your feedback at any time if you find a mistake that we overlooked.
These Operating Instructions also use the term "device" or "door intercom system" to refer to the DoorLine Pro Exclusive.
The private branch exchange system is also referred to as "PBX System".
1.1
Copyright 2019 Telegärtner Elektronik GmbH
We reserve all rights to this documentation, particularly in the case of patent or
utility model applications. The documentation, or parts thereof, must not be
altered manually, or in any other manner, without the express written authorisation from us, nor translated into any other language or computer language of
any form and by any means. This applies to electronic, mechanical, optical,
chemical and all other media. Product designations and company names
used in this documentation are subject to the rights of the companies in question.
Preface
Copyright
Hofäckerstraße 18
74564 Crailsheim
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Table of contents
Table of contents
1 Preface...................................................................................................................2
1.1 Copyright ...................................................................................................2
2 Safety instructions .................................................................................................6
3 Product information and description ..................................................................7
3.1 Model variants........................................................................................... 8
3.2 Nameplate................................................................................................. 8
3.3 Specified use ............................................................................................. 9
3.3.1 Notes on the use of an electronic door opener ....................................9
3.4 Technical prerequisites........................................................................... 10
3.5 Technical data......................................................................................... 11
3.6 Configuration options .............................................................................12
3.7 Emergency PIN ........................................................................................ 13
3.8 Accessories.............................................................................................. 13
3.9 Things worth knowing about the DoorLine family ................................14
4 Assembly and connection.................................................................................15
4.1 For your safety ......................................................................................... 15
4.2 Scope of supply....................................................................................... 15
4.3 Prior to assembly .....................................................................................15
4.4 Place of installation................................................................................. 16
4.5 Installing device ......................................................................................16
4.5.1 Installing mounting plate on the wall .................................................... 16
4.5.2 Installing device on mounting plate...................................................... 17
4.6 Connecting device................................................................................. 18
4.6.1 Important notes........................................................................................ 18
4.6.2 Wiring......................................................................................................... 18
4.6.3 Terminal assignment ................................................................................20
4.6.4 Wiring diagram......................................................................................... 21
4.6.5 Connection example for a door opener and a door bell.................. 22
4.6.6 Checking connection .............................................................................23
4.7 Before initial configuration .....................................................................23
5 Configuration via the touch display..................................................................24
5.1 Navigation in the menus ........................................................................24
5.1.1 Configuration main menu....................................................................... 24
5.1.2 Submenus.................................................................................................. 25
5.1.3 Saving configuration and exiting main menu ...................................... 26
5.1.4 Use of the display keypad ...................................................................... 27
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Table of contents
5.2 Entry to the Configuration menu............................................................ 29
5.3 General settings ......................................................................................31
5.4 Bell pushbuttons ......................................................................................38
5.5 Frame lighting.......................................................................................... 43
5.6 Display brightness ...................................................................................44
5.7 Configuring relay contacts .................................................................... 45
5.8 Access control......................................................................................... 48
5.9 Acoustics.................................................................................................. 49
5.10 Acknowledgement tone ........................................................................50
5.11 Motion detectors .....................................................................................50
5.12 Date / time ............................................................................................... 51
5.13 PIN for configuration ...............................................................................52
5.14 Factory settings........................................................................................ 53
5.15 Info ............................................................................................................ 54
6 Configuration via the PC software.....................................................................55
6.1 Installing PC software.............................................................................. 55
6.2 Updating PC software ............................................................................. 58
6.3 Updating firmware................................................................................... 60
6.4 Configuring PC software......................................................................... 62
6.4.1 Reading out configuration ..................................................................... 62
6.4.2 Saving configuration ............................................................................... 65
6.4.3 Creating a backup copy........................................................................ 68
6.4.4 Information on the entry of call numbers.............................................. 69
6.4.5 Overview of the user interface............................................................... 69
6.4.6 "General" tab page ................................................................................. 71
6.4.7 "Call numbers" tab page......................................................................... 74
6.4.8 "Relay contacts" tab page .....................................................................75
6.4.9 "Appearance" tab page......................................................................... 78
6.4.10 "Bell pushbuttons" tab page ...................................................................80
6.4.11 "Access control" tab page...................................................................... 82
6.4.12 "Operating modes" tab page ................................................................ 83
6.4.13 "Door open button" tab page................................................................ 85
7 Configuration via a telephone ..........................................................................86
7.1 Acknowledgement tones....................................................................... 86
7.2 Saving and ending configuration.......................................................... 86
7.3 Information on the entry of call numbers .............................................86
7.4 Entry to configuration mode .................................................................. 86
7.5 Automatic adjustment to the PBX system............................................. 88
7.6 Restoring factory settings .......................................................................89
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Table of contents
7.7 Defining call numbers for bell pushbuttons .......................................... 89
7.8 Enabling door opener function.............................................................. 90
7.9 Defining door opener time .....................................................................91
7.10 Defining call duration.............................................................................. 92
7.11 Defining call duration to extension line ................................................93
8 Everyday use .......................................................................................................94
8.1 Receiving a door call .............................................................................94
8.2 Receiving a door call with call forwarding activated ......................... 94
8.3 Opening a door....................................................................................... 95
8.4 Using access control............................................................................... 96
8.5 Setting up call forwarding ......................................................................97
8.6 Setting up "Door open button" .............................................................100
8.7 Direct commands during voice communication ..............................103
9 Malfunctions and fault elimination..................................................................104
10 Maintenance, care and disposal....................................................................106
10.1 Cleaning................................................................................................. 106
10.2 Storage ................................................................................................... 106
10.3 Disassembly ........................................................................................... 106
10.4 Disposal .................................................................................................. 106
10.4.1 Disposing of packaging material......................................................... 106
10.4.2 Disposing of old device......................................................................... 107
11 Glossary of technical terms .............................................................................108
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Safety instructions
2
2
Before installing or using the product, it is essential to observe the instructions in
this manual.
If you fail to follow these instructions, the manufacturer Telegärtner Elektronik
GmbH will not accept any liability for any damage resulting from negligent or
deliberate disregard of the instructions in this operating manual!
▪ Keep small parts and packaging well away from children. There is a danger
▪ Connect the product only to equipment that supplies SELV (Safety Extra
▪ Only connect CE-certified end devices to the telephone system.
▪ Do not connect devices that have equipotential bonding including earth-
▪ Only use the original wall power supply of the product included in the deliv-
▪ Do not use damaged devices. Have a damaged device repaired immedi-
▪ The lines must not be installed or connected during storms. Nor is it permit-
▪ The housing must not be opened under any circumstances. Unauthorised
▪ Protect the product against dust, aggressive liquids and vapours.
▪ Do not use the product in damp rooms or in potentially explosive areas.
▪ Do not install your product near heat sources or other electrical devices.
▪ Do not permit liquid to penetrate the interior of the product. This may result
▪ Route connecting lines and cables such that there is no risk of accidents!
▪ It is essential to store the emergency PIN card separate from your door inter-
Safety instructions
of suffocation.
Low Voltage).
ing on the lines. Do not connect the a/b lines with an earthing conductor
because this can result in damage to the device.
ery.
ately.
ted to insert or unplug the connection plug during storms.
opening, incorrect repairs or modification can result in dangers to the user.
Warranty claims shall also be rendered void.
in electric shock or short-circuits.
com system.
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Product information and description
3
3
Fig.1:
Item. Description
Product information and description
1 Frame lighting
2 Motion detector (not visible)
Brightness sensor (not visible)
3 Touch display
4 Microphone
Loudspeaker (not visible)
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Product information and description
3
3.1
DoorLine Pro exclusive color
Surface Glass
Colour/Article number white 150500
DoorLine Pro exclusive steel
Surface High-grade steel
Product number 150530
3.2
Model variants
black 150510
anthracite 150520
Spot colours On request
Nameplate
The nameplate contains the serial number, product coding and additional information on the device type. The serial number is also shown on the emergency PIN card (see chapter Emergency PIN [}13]).
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Product information and description
3
3.3
DoorLine Slim is designed for connection to analogue telephone systems.
It can be used
▪ as an intercom
▪ as access control via PIN
▪ for remote-controlled opening of doors or gates
▪ for relaying door conversations to telephones
▪ for connection to other control systems
DoorLine has been developed for private as well as commercial use.
3.3.1
There is an increased risk of burglary if you connect a door opener if the relay
contacts are accessible following disassembly of the DoorLine.
It is safer to configure a door opener via a SwitchBox (accessories) because this
is located inside the house, which means that the relay contacts cannot be
manipulated from the outside.
An electric door opener does not substitute door closure by a locking bar, it is
an intelligent, additional safety feature.
It is primarily intended for daytime operation, whereas at night time or in case
of absence the relevant door is locked by the locking bar.
As far as insurance is concerned, a door that is held closed only by the use of
the door opener is not regarded as locked!
Specified use
Notes on the use of an electronic door opener
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Product information and description
3
3.4
▪ The device is designed for connection to an analogue telephone connec-
▪ The voltage is supplied via the wall power supply included in the delivery.
▪ Both relay switching outputs of the device connect potential-free. This
▪ The installation of your PBX system and its operation require the use of tele-
▪ Your PBX system and end devices (telephones) must support touch-tone di-
▪ System requirements for the PC configuration software:
Technical prerequisites
tion (a/b-Port) telephone system.
This requires a mains socket-outlet at the place of installation.
means that when a door opener or a similar device is activated, it may be
necessary to provide an additional bell transformer (see chapterConnecting device [}18]).
phone plugs (e.g. TAE or RJ11), cables and lines that are not included in the
scope of supply.
alling (DTMF).
– Pentium-compatible PC or higher
– Microsoft Windows® XP, 7, 8
– 64 MB RAM (128 MB recommended)
– 250 MB hard disc
– Minimum resolution 800x600, 256 colours
– Bluetooth interface
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Product information and description
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3.5
Telecommunication
technical data
Display TFT
Bell pushbuttons Number 1 - 4
Call numbers Number per button 2call numbers with
Relay switching
outputs
General data Power supply
Dimensions Mounting plate
Technical data
Supply voltage
Supply current
Ringing voltage
Resolution
Relay switching
output 1
Relay switching
output 2
Input voltage
Output voltage
Cable length of wall
power supply
Current consumption
Degree of protection
Operating
temperature
Weight
Device
24 – 64VDC
20 – 50mA
32 – 75V/23 – 28Hz
42 – 75V/50Hz
4.3" touchscreen
480 x 272 pixels
25positions
potential-free, 24VAC / DC1A
potential-free, 24VAC / DC1A
via wall power supply included
in delivery
230 V AC, 50 Hz
12VDC / 1Astabilised
150 cm
10 Watt
IP54 (in installed state)
-20°C to +60°C
432 g
165 x 79.5mm
240 x 130 x 25mm (in installed
state)
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Product information and description
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3.6
The device can be configured in three different ways.
▪ Configuration via the touch display
▪ Configuration via the PC software
▪ Configuration via a telephone
Configuration options for each configuration type
Number of bell pushbuttons X X X
Call number assignment X X X
Colour settings of bell pushbuttons X - X
Display colour/screens - - X
Display brightness X X
Screens/graphics/sounds - - X
Frame lighting X - X
Volume and microphone sensitivity X X -
Access control X - X
Time X - X
Configuration options
Touch display Telephone PC software
Recommended configuration for initial operation is the configuration via the
touch display.
As not all parameters are available in all configuration types, we recommend a
combination of the different configuration types. A background image for the
bell pushbuttons, for example, can only be loaded to the door intercom system
via the PC software.
The PC software can be downloaded in the Download area under www.telegaertner-elektronik.de.
Please note the information in the chapter Technical requirements [}10].
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Product information and description
3
3.7
An emergency PIN card is included in the scope of delivery. It includes a
device-specific emergency PIN.
If you have misplaced or forgotten your PIN for the configuration, you can reset
it at any time with the emergency PIN.
The serial number of the device is also shown on the emergency PIN card.
It is essential to store the emergency PIN card separate from your door intercom system.
3.8
To extend your door intercom system for a multi-party house or a domotics system, the following accessories are available
▪ SwitchBox SB-221
▪ SwitchBox SB-222
▪ SwitchBox SB-442
▪ I/O Box IO-332
Important: With the use of a SwitchBox SB221, no other extension boxes can be
connected to the door intercom system!
Emergency PIN
Accessories
– In-wall mounting
– 2 PBX systems, connectable
– 1 relay contact, configurable
– On-wall mounting or mounting on top hat rail
– 2 PBX systems, connectable
– 2 Relay contacts configurable
– On-wall mounting or mounting on top hat rail
– 4 PBX systems, connectable
– 3 Relay contacts configurable
– On-wall mounting or mounting on top hat rail
– 3 inputs, configurable
– 3 Relay contacts configurable
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Product information and description
3
3.9
Things worth knowing about the DoorLine family
Our DoorLine products offer optimum convenience and advantages - and the
right functions for every user. All models are developed and produced in our
headquarters in Crailsheim. Our production in Germany guarantees the very
best quality.
Commissioned by Deutsche Telekom, in 1993 the company Christoph Emmerich develops the first door intercom system which can be connected to a
telephone system. Under the brand name DoorLine, the telephone systems Eumex and T‑Concept are connected with the door intercom via a universal 2wire connection.
Four years later, Telegärtner Elektronik in Crailsheim takes over the production
of the DoorLine products. From 2003 onwards, apart from the CE2-wire version
Telegärtner also develops a new version of the DoorLine, which can be connected via the a/b‑Port and is thus compatible with all PBX systems of various
manufacturers.
Since 2003, the DoorLine is also available as a "letterbox module", i.e. without
housing and bell pushbuttons. The present-day DoorLine classic was newly developed in 2005. In 2010, a new letterbox module appears with four bell pushbuttons, door opening control and additional relay, for example, for a door
bell. The models DoorLine Pro (2014) and DoorLine Pro Exclusive (2015) are
completely new in the range.
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Assembly and connection
4
4
4.1
Assembly must only be carried out by specialists with corresponding skills and
experience. These persons must be able to detect dangers and to avoid possible risks.
The statutory specifications at the place of installation must be observed.
Take care not to jam the connecting cables during installation.
Also observe the safety instructions at the start of the Operating Instructions.
Caution: The front panel of the model DoorLine Pro exclusive color is made of
glass. It can be damaged and cause injury. Protect the glass surfaces against
damage.
4.2
The scope of supply of the device includes:
▪ the device
▪ wall power supply
▪ mounting plate
▪ bag with fastening material and Allen key
▪ brief instructions
▪ Emergency PIN card (see Emergency PIN [}13])
Assembly and connection
For your safety
Scope of supply
4.3
Check all parts for completeness and transport damage prior to assembly.
We recommend that you initially connect the DoorLine in the direct vicinity of
your PBX system, try it out and make the basic configuration.
In this manner, you can install the wiring and configure the bell pushbutton
quickly and easily.
After the DoorLine functions perfectly in this test setup with your PBX system and
telephones, you can install the DoorLine in its final place of usage.
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Prior to assembly
Assembly and connection
4
4.4
▪ The device is intended for installation outdoors in an area protected from
▪ A minimum distance from the microphone to the nearest corner wall sur-
▪ The ambient temperature must be between -20°C and +60°C.
▪ In the area of the installation location, no supply lines or similarmust be in-
4.5
The device is completely surface-mounted with the enclosed mounting plate
and fastening material.
4.5.1
Place of installation
splash water (moisture protection as per IP 54, splash water at an angle of
up to 60° to the verticals).
face of at least 10cm must be observed.
stalled.
Installing device
Installing mounting plate on the wall
Fig.2:
1. Position the mounting plate (1) on a standard in-wall socket(2) or a suitable
cavity in the masonry. The recess in the mounting plate must be fitted accurately on the in-wall socket.
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Assembly and connection
2. Ensure that no supply lines, cables or similar are installed in the area of the
drilling holes(3).
3. Fasten the mounting plate via the two boreholes(3) onto the wall with
screwsand dowels.
4
4.5.2
Fig.3:
1. Connect the terminals(1) (see chapter Connecting device [}18]).
2. Insert the terminals (1) back into the device.
3. Place the device diagonally from above onto the mounting plate until the
4. Secure the device with the hexagon socket-grub screw(3) on the mounting
Installing device on mounting plate
four metal lugs(2) engage in the four fastening holes of the device.
plate.
Caution: Only tighten the screw lightly because otherwise the thread can
be damaged.
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Assembly and connection
4
4.6
4.6.1
▪ Before connecting the device to the PBX system, switch off all required
▪ Only use the original wall power supply included in the delivery for current
▪ When installing the wiring, ensure that the polarity (12V DC voltage) of the
▪ Do not insert the wall power supply into the socket until all cables are firmly
▪ A bell transformer (e.g.12 V alternating voltage) must not be used as a
▪ Both integrated relay contacts connect potential-free, i.e.an additional
▪ Both switching relays can be loaded to a max. of 24VAC/DC1 A. Prior to
Connecting device
Important notes
components (PBX system, device, bell transformer).
supply to the device.
two wires in the terminals is correct.
connected and there is no risk of a short circuit of wire pairs.
power supply for the device. This can result in destruction of the device!
bell transformer is required to activate a door opener. Then connect the
bell transformer voltage via the respective relay switching output to the
door opener (see chapter Connection example for a door opener and a
door bell [}22]).
initial operation of the device, ensure that these values are not exceeded
by your door opener, door bell or other devices to be connected. Observe
the Operating Instructions of the respective products.
4.6.2
Use commercially available telecommunication cables for the installation wiring.
Please note that in order to meet general safety provisions and to avoid interference influences, the low-current telephone lines must be routed separately
from power lines.
Observe a minimum distance of 10 cm between both types of lines. If one of
the connected lines is routed out-of-doors, you will have to provide sufficient
lightning protection.
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Wiring
Assembly and connection
Lines types that can be used
▪ Telecommunication indoor cable
– J-Y(ST)-Y 2 x 2 x 0.6
– J-Y(ST)-Y 2 x 2 x 0.8
– J-Y(ST)-Y 4 x 2 x 0.6
– J-Y(ST)-Y 4 x 2 x 0.8
▪ Bell sheathed cable
– YR 4 x 0.8
▪ Telecommunications cable
– A-2Y(L)2Y 4 x 2 x 0.8
Maximum cable lengths for connection to the PBX system and to the door
opener
Wire diameter 0.8 mm 0.6 mm
Ranges for voice and signal operation 320 m 140 m
Ranges for door opener operation from an external bell transformer to door opener (maximum current consumption 1A alternating
voltage)
12 V
16 V
20 V
24 V
38 m
76 m
115 m
177 m
4
17 m
34 m
51 m
78 m
Connection types
At the analogue connection of the PBX system, three connection types are
usually used in Germany:
▪ Terminals
▪ RJ 11
▪ TAE plugs
On modern PBX systems such as the AVM Fritz!Box or Telekom Speedport, the
two inner wires of the RJ 11 connection should be used.
On older PBX systems (before 2005), the two outer wires are also used.
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Assembly and connection
4
4.6.3
The rear side of the device has two screw-in/terminal plug-in connectors. They
can be unplugged for convenient connection of the lines.
Labelling is on the rear side of the casing.
View from the rear View of terminals
Terminal assignment
1 Supply voltage +12V 7 Extension box data
2 Supply voltage GND 8 Extension box -
3 Relay contact 2
potential-free
4 Relay contact 2
potential-free
5 Relay contact 1
potential-free
6 Relay contact 1
potential-free
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9 Extension box +
10 Telephone line La
(independent of polarity)
11 Telephone line Lb
(independent of polarity)
Assembly and connection
4
4.6.4
Fig.4:
Item Description
Wiring diagram
A Door intercom system (rear side of device)
B Wall power supply
C Telephone system
D Extension box
E Relay contact 2
F Relay contact 1
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Assembly and connection
4
4.6.5
Connection example for a door opener and a door bell
Item Description
A Door intercom system (rear side of device)
B Wall power supply
G Door bell to relay contact 2
H Door opener to relay contact 1
I Bell transformer
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Assembly and connection
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4.6.6
How to check whether installation was successful:
1. Apply the voltage supply.
Fig.5:
2. If the device does not react, disconnect it immediately from the power-sup-
If installation was successful, start the configuration of the device as described
in the following chapters.
4.7
In delivery status, the PIN code for the configuration is "0000". For security reasons, this must be changed prior to the initial configuration at the touch display
(see PIN for configuration [}52]). Configuration via the PC software is not possible prior to this.
Checking connection
ð The door intercom system starts up. The following screen content ap-
pears:
ð The frame lighting is active.
ply system. Now check the connection of terminals 1 and 2 to the wall
power supply for a wiring fault (e.g. reverse polarity of line).
Before initial configuration
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Configuration via the touch display
5
5
5.1
5.1.1
Fig.6:
Item Description
1 Press the "Exit" button to leave the Configuration menu.
2 Press the "Save" button to save all previously made changes. If there
3 The "Next" button calls up the respective marked menu or scrolls for-
4 Scrollbars scroll upwards or down in the menu.
Configuration via the touch display
Navigation in the menus
Configuration main menu
are no settings for saving, this button is not active.
ward one page within the menu.
Alternatively, the black arrows at the upper and lower end of the
scrollbar can also be used for scrolling.
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Configuration via the touch display
5
5.1.2
Item Description
Submenus
1 The "Back" button scrolls back within a Configuration page. If there
are no further pages for scrolling back, the button takes you one
menu level upwards.
3 The "Next" button calls up the next Configuration page.
If there is no further page, the button remains inactive.
2 The "Menu" button leads one menu level upward.
If this button is deactivated, the "Back" button takes you one menu
level upwards.
4 If a slider control is displayed, adjust the desired value by pulling with
your finger.
Note: Changes that you have made are not saved until you exit the configuration on the topmost level of the Configuration menu (see Configuration main
menu [}24]).
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Configuration via the touch display
5
5.1.3
Changes that were made are always saved on the topmost level of the Configuration menu.
1. After you have adapted all settings of the door intercom system as desired,
Saving configuration and exiting main menu
save the configuration with the "Save" button.
ð The following message appears during the saving process:
ð If saving is successful, the main menu is displayed again.
or
1. Leave the main menu with the "Exit" button.
ð If unsaved changes are present, the door intercom system will issue a
warning message.
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Configuration via the touch display
2. Save the changes with "Yes" or discard all changes with "No".
ð The "Bell pushbuttons" default view appears again.
5
5.1.4
A screen keypad is displayed at the relevant positions for entering digits or letters.
Fig.7: or
Use of the display keypad
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Configuration via the touch display
5
Use these buttons as follows:
C deletes the existing call number completely
← only deletes the last digit of the call number
↲ confirms the setting and leads back to the previous menu
abc or ABC switches between upper and lower case
1 inserts a blank
11 inserts the number "1"
* inserts the special characters * # ( ) [ ]
To do this, keep pressing this button until the desired character appears.
0 inserts the special characters . , ? ! ` " 0 + -
To do this, keep pressing this button until the desired character appears.
With buttons with multiple assignment, keep pressing them until the desired
character appears. This also applies to umlauts.
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Configuration via the touch display
5
5.2
The bell pushbuttons are displayed in the basic state of the device.
1. To reach the Configuration menu, swipe your finger over the middle of the
Entry to the Configuration menu
display from the frame on the left to the right.
ð The input mask for the PIN code will then appear.
2. Enter the PIN code and press "↲" to confirm.
The PIN code ex works is "0000".
ð If no input is made, the system switches back to basic state after 30
seconds.
ð To exit PIN input immediately, swipe over the display in reverse direction.
ð If you have still not entered an individual PIN code, you will be prompted
to do so with the following message. Before doing this, you will not be
able to continue with the configuration (also refer to PIN for configuration [}52]).
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Configuration via the touch display
5
ð If the PIN has been entered correctly, you will now be in the main menu for
the configuration.
Note: If no input is made in the Configuration menu for longer than two
minutes, the menu is exited automatically and a switch is made to basic state.
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