Telefield IP 150 User Manual
IP Phone
IP150
Equipment Approval Information
Your telephone equipment is approved for connection to the Public Switched Telephone
Network and is in compliance with parts 15, FCC Rules and Regulations and the
Technical Requirements for Telephone Terminal Equipment published by ACTA.
Notication to the Local Telephone Company
On the bottom of this equipment is a label indicating, among other information, the
US number and Ringer Equivalence Number (REN) for the equipment. You must, upon
request, provide this information to your telephone company.
The REN is useful in determining the number of devices you may connect to your tele-
phone line and still have all of these devices ring when your telephone number is called.
In most (but not all) areas, the sum of the RENs of all devices connected to one line
should not exceed 5. To be certain of the number of devices you may connect to your
line as determined by the REN, you should contact your local telephone company.
A plug and jack used to connect this equipment to the premises wiring and telephone
network must comply with the applicable FCC Part 68 rules and requirements adopted
by the ACTA. A compliant telephone cord and modular plug is provided with this prod-
uct. It is designed to be connected to a compatible modular jack that is also compliant.
See installation instructions for details.
Notes
• This equipment may not be used on coin service provided by the telephone company.
• Party lines are subject to state taris, and therefore, you may not be able to use your
own telephone equipment if you are on a party line. Check with your local telephone
company.
• Notice must be given to the telephone company upon permanent disconnection of your
telephone from your line.
• If your home has specially wired alarm equipment connected to the telephone line, en-
sure the installation of this product does not disable your alarm equipment. If you have
questions about what will disable alarm equipment, consult your telephone company or
a qualied installer.
US Number is located on the cabinet bottom
REN number is located on the cabinet bottom
Rights of the Telephone Company
Should your equipment cause trouble on your line which may harm the telephone
network, the telephone company shall, where practicable, notify you that temporary
discontinuance of service may be required. Where prior notice is not practicable and the
circumstances warrant such action, the telephone company may temporarily discon-
tinue service immediately. In case of such temporary discontinuance, the telephone
company must: (1) promptly notify you of such temporary discontinuance; (2) aord
you the opportunity to correct the situation; and (3) inform you of your right to bring a
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com plaint to the Comm ission pursuant to procedures set forth in Sub part E of Part 6 8,
FCC Rules and R egulations.
The telep hone company may make c hanges in its communications fa cil ities, equipment,
operat ions or proce dures where s uch action is required in the operatio n of it s business
and not inconsistent with FCC R ules and Regulations. I f the se changes are expected to
affect the use or performance of your telephone equipment, th e tel eph one company
must give you adeq uate not ice, in wr iti ng, to allow you to maintain uninter rup ted
Servi ce.
Interference Information
Thi s dev ice c omp lies with Par t 15 of the FCC Ru les. Ope rat ion is subject to the following
two c ond itions: (1) This device may not cause har mful interference; and (2) This device
must accept any inter feren ce received, including interference that may cause undesired
operat ion.
If these measures do not elimi nate the i nte rference, p lease consult your dealer or an experi enced ra dio/television technician for addition al suggestions. Also, th e Federal Communications Co mmission has prepared a helpful book let, “How To Identify and Resolve Ra dio/T V
Inter ference Prob lems.” This booklet i s availa ble from t he U.S. Government Printing O ffice,
Washington, D.C. 204 02. P lease specify stock number 004- 000-00345-4 when ordering
Copies.
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FCC RF Radiation Exposure Statement
Thi s equ ipment complies with FCC RF radiation exposure limits set forth for a n
Uncont rol led e nvironment. This equ ipm ent should be installed and op erated with
a minimum distance of 20 centimeters between t he ra diator a nd yo ur body. This
tra nsmitter must not be co-l oca ted o r operated in conj unction with any other
antenn a or transmitter.”
Thi s Cla ss B digital apparatus complies with Canadia n ICES-003.
Cet appa reil num érique de la classe B est conforme à la n orme NMB-003 du
Can ada .
Thi s produ ct meet s the app licable Ind ustry Cana da tech nical speci fications . / Le prése nt
mat ériel e st conforme a ux spec ifications tec hniqu es appl icable s d’Ind ustri e Canad a.
Licensing
Licensed under US Patent 6,427,0 09.
Hearing Aid Compatibility
Thi s tel eph one system meets FCC st andard s for Hear ing Aid Co mpatibility.
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Table of Contents
Table of Contents 2
Welcome to the Phone of the Future! 6
Copyright Statement 7
About This Manual 8
Conventions 8
Unpacking your Phone 9
Understanding your Phone 10
Front 10
Back 11
Side 12
LCD Screen 12
The Glass Interface 13
Left-hand navigation bar 13
Top Information bar 14
Right-hand navigation bar 15
Main area 16
Bottom information bar 17
On-Screen Keyboard 18
Applications 18
Getting Started 19
Step 1: Unpack it 19
Step 2: Power it Up 19
Step 3: Connect it to your Network 19
Step 4: Conguring it for Phone Calls 19
Step 5: Make a call! 19
Glass and your Phone System 20
Connecting to a SIP Provider on
your Phone 20
Connecting to a SIP Provider on your
Computer 20
Setup Your Device 22
Basic Phone Features 23
Initiating a call 23
Using the Contacts 23
Using the on-screen keypad 23
Ending a call 23
Adjusting call volume 24
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Muting a call volume 24
Conference call 25
Transferring a call 25
Redialing 25
Putting a call on hold 25
Speakerphone 25
Headset 26
Accessing voicemail 26
Using Glass 27
Phone Status 27
Managing notications 29
Notications Window 29
Icon-Status Indicators 30
Making a Call 30
Direct Dial Number 31
Dialing from the Contacts Window 31
Dialing from the Call Log 32
Call Log 33
Working with the Call Log 33
Clearing Logs 33
Keypad 34
Search 35
Contacts 36
Filter contacts 37
Search contacts 38
Add a contact 39
Edit a contact 42
Delete a contact 44
Contact details 45
Making a call from a Contact 45
Sharing a Contact 46
Making a Contact a “Favorite” 46
Applications 47
Alarm clock 48
Browser 48
Calculator 49
Phone Status 50
Table of Contents
Settings 50
Software Update 51
Cloud TC App Market 52
Adding applications from the App
Market 56
Removing applications 56
Adding an Application Icon to your Home
Screen 57
Conguring Glass 60
The Home Screen 60
Shortcuts 60
Widgets 62
Folders 62
The Wallpaper 63
Phone Settings 63
Network Settings 64
DHCP 64
Manual 65
Sound & Display 66
Location & Security 67
Applications 68
Privacy 70
Search 71
Language and Keyboard 72
Date and Time 73
Automatic 74
Manual 74
Other Settings 75
Information About Glass 77
Browsing the Web on Glass 79
Entering a URL 79
Windows 80
Bookmarks 82
Search 83
Zooming 84
Download history 85
Settings 86
Updating Glass 89
Table of Illustrations 90
Index 93
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Copyright Statement
Android and the Android Operating System are copyright © Google and are used under the
terms of their agreement.
Any other references to brands, products, or services are copyright their respective owners.
About This Manual
This manual is your user’s guide to your IP150. It contains all the information you’ll
need to congure, maintain, and use your new Android-based phone. In order to
help you nd information quickly, we’ve organized the manual as follows:
1. First, we’ve provided information about the phone itself. Ports, jacks, plugs, and
a host of other information to help you connect your new IP150 and get up-andrunning.
2. Second, we’ve provided a basic “Getting Started” section so that you understand
how to get your phone unpacked, plugged in, and turned on.
3. Third, you’ll nd information about how to congure your IP150 with your ex-
isting VoIP or SIP provider. The IP150 is built to work with existing Internet-based
phone services so this will help you start making calls as quickly as possible.
4. Fourth, we’ve organized much of the manual around understanding how to nav-
igate through the phone’s menus, features, and settings. This part of the manual is
where you’ll nd specic information on how to use your phone.
5. Finally, we’ve provided you some additional resources to help in case you get
stuck.
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Parts Checklist
Make sure your package includes the following items:
1. IP150 desktop phone
2. Corded handset
3. Handset cord
4. Power adapter
5. Ethernet cable
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Important Installation Information
• Never install network wiring during a lightning storm.
• Never install network jacks in wet locations unless the jack is specically designed for
wet locations.
• Never touch non-insulated network wires or terminals, unless the telephone line is dis-
connected from the network.
• Use caution when installing or modifying network lines.
• Temporarily disconnect any equipment connected to the phone such as PCs, switches,
routers or other phones.
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• Screen—the primary portion of the phone’s front is comprised of the large,
touchscreen LCD screen.
• Buttons—the action buttons allow you to interact with the IP150 interface
without touching the screen. These buttons are:
• Phone
– this button brings up the dialing screen and will allow you to choose
which line you would like to dial from.
• Contacts
– this button will bring up your phone book of contacts.
• Messages
– this button will access your voicemail and call log.
• Apps
– this button will bring you to the Applications menu where you can
congure your apps or buy new ones at the Applications market
• Home
—this button will return you to the home screen.
• Back
—this button will take you back one screen.
• Menu
—this button will display a menu if one is available for the
application you are currently using.
• Speaker
– this button will activate your speakerphone before or during a call.
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Heads et
POWER
9V DC
RESETLAN PC
Hands et
Side
The side of the phone also provides access to several ports for connection
accessories:
1. Headset—this port supports a standard 2.5mm headset jack.
2. Handset this provides connection to the included phone handset.
LCD Screen
The IP150 is equipped with a touchscreen LCD that provides access to all of the
phone’s features. To access a feature, simply tap on it on the screen. There is no
need to push very hard against the screen.
Top Information
Bar
The top information bar provides basic status information about your phone:
•On the left, you will see the name and phone number associated with
this phone.
• In the center is the date and time, as well as the volume and headset
control panel.
• The space on the right is where notications will appear.
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Desktop
The desktop area displays phone features as they are initiated. For example, a variety of windows and content can appear in this area including (but not limited to):
• Browser • Phone keypad
• Call Log • Applications
Bottom
Information Bar
The bottom information bar is a “context-sensitive” menu area meaning that it
only appears when the menu button is pressed (right side, second from the bottom). The buttons shown on the menu bar will change dynamically depending on
what application or function you are currently using. For example, in the above
image, while on the desktop, if you press the menu button you have options to:
add an icon, change your wallpaper, perform a search, review your notications
and change your settings.
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On-Screen
Keyboard
Anytime you activate a feature that requires text (i.e., searching contacts) you will
be provided with an on-screen keyboard. This keyboard will be how you will enter
most text, numbers and symbols when interacting with your IP150.
Applications
Because the IP150 is based on Android, you can install a variety of applications
including web-browsers, oce productivity software, and helpful utilities. These
applications are often built by 3rd party developers, not RCA, so be sure you trust
the source of any software before you install it.
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Getting Started
Whether this is your rst IP phone or you are a seasoned IP professional, we’re
here to help! The steps below will make your set-up process as quick and painless
as possible. You’ll be making calls in no time.
Step 1: Unpack it
Remove the phone base and all of the other parts from the box. This would be a
good time to do an inventory to ensure you have all the required parts. You should
have one IP150 phone base, a telephone handset, a handset cord, a power adaptor
and a length of Ethernet cable.
Step 2: Power it Up
Attach the handset cord to the handset and to the base. Plug the power adaptor
into the back of the IP150. Choose a location for your phone that has close access
to a power outlet and a connection to your Local Area Network (LAN). Plug in the
power adaptor, and the IP150 will automatically power up.
Step 3: Connect it to your Network
The IP150 needs to be connected to a Local Area Network (LAN) in order to make
and receive calls. Plug the included Ethernet cable into the “LAN” port on the back
of the IP150, connecting the other end of that cable to your Local Area Network.
For most oces, this will mean simply plugging into the Ethernet plug on the wall
where you might plug in a PC for internet access.
Note: If there is a PC or other device already using this connection, don’t worry.
There is a pass-through port on the back of the IP150. Plug the computer’s Ethernet
cable into the port labeled “PC” on the back of the phone and plug the Ethernet
cable going to the network into the port labeled “LAN”
Step 4: Conguring it for Phone Calls
Once your IP150 is powered up and connected to the Local Area Network, it will
acquire an IP address. This process is automatic if your network has a DHCP server,
which most do. If you do not, please see the Network Settings Section of this
manual for instructions on how to set a static IP address.
Before you can use the IP150 to make a call, you need to set it up with your service
provider.
The IP150 supports SIP congurations:
• SIP—you can connect to a local SIP server. This is most often for
companies that have an existing SIP-based PBX that handles all VoIP
calling over the network.
The next step is called Provisioning your phone. That means taking information
from your service provider and entering it into your phone, which will give your
phone its identity and its ability to send and receive calls.
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Press the Apps button on the left-hand side of the dial pad. Tap the Settings icon
to enter the Settings Menu.
The very top option on the list is Phone Settings.
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Tapping that option will bring up a list of Lines.
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Select a line and you will be prompted to enter the following information: Server,
SIP Username, Auth Username, and Password.
This information will be given to you by your service provider. The Description,
Domain, Voicemail Number and SIP Registration Interval entries are optional. For
more information on those entries please see the The IP150 and Your Phone System section of this manual.
Tapping the white space on each line will bring up an on-screen keyboard to allow
you to enter the information on your phone. Once you have entered the information from your service provider into the correct places, tap “Apply Changes.”
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The phone will take you to the “Phone Status” window, showing you all the important details of your phone. It may take a moment for your phone to contact your
service provider’s server, but once it does, the lines you provisioned will read “OK”.
Congratulations, you are now ready to make a call!
Step 5: Make a call!
Once the phone has been congured for use with a SIP or VoIP service, making a call
is as simple as picking up the handset. If you want to make a call using the speakerphone, simply tap the Speaker Button on the right-hand side of the dial pad. Now,
just dial the number as you normally would. Happy calling!
Provisioning the phone for connecting to a service is carried out through the
Phone Settings window or on a computer on the same LAN through the Web
Portal.
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The IP150 and your Phone System
Your IP150 phone is intended to be connected to an existing internet-based phone
system such as an IP-PBX (a SIP-based phone system).
Provisioning the phone for connecting to a service is carried out through the
Phone Settings window or on a computer on the same LAN through the Web
Portal.
Connecting to a SIP Provider on your Phone
On the phone, the Phone Settings can be accessed by tapping on the Phone Status
icon on the main screen or in the Applications Menu and then the Phone Settings
Button. When you access the Phone Settings, you will see a list of available lines
on your phone. Each IP150 phone supports a maximum of 6 lines.
To congure a single line, tap on it. This will bring up the conguration screen for
that line.
For each line you can specify the following:
• Description—an optional description of the line. This will default to the
phone number that will be automatically provided by the SIP provider.
• Server—the fully-qualied domain name (i.e., pbx.yoursipprovider.com)
or an IP address. Please contact your network administrator or your SIP
service provider for this information.
• SIP Username—the username provided to you by your network
administrator or SIP service provider to access the SIP services.
• Auth Username—this defaults to your SIP username.
• Password—your password to access the SIP services.
• Domain—an optional domain. Contact your network administrator or
SIP service provider for this information.
• Voicemail Number—the number to dial for your voice mail. This will be
dialed automatically when you tap your voicemail box in the Messages
menu , accessed by pressing the Messages button.
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When you are nished, tap the Apply Changes button. This will commit the
changes and return you to the list of lines.
Connecting to a SIP Provider on your Computer
While on a computer connected to the same LAN as your IP150 phone, enter your
phone’s IP address (your phone’s IP address can be located in the Phone Status
screen). This will take you to the homepage for your RCA IP150 Web Portal.
Click on the Phone Settings button. You will be prompted to enter a username
and password to continue. The default username is “admin” and the default password is “admin” (both without the quotation marks). Press Login to proceed.
You should see two sections, General Settings and Line 1 Settings. General Settings is optional, but feel free to enter your name and a phone number here for
display in the top left corner of your IP150 phone. Line 1 Settings are the settings for you rst phone line. To add a new line, press the Add Line button at the
bottom of this page.
For each line you can specify the following:
• Line Description—an optional description of the line. This will default
to the phone number that will be automatically provided by the SIP
provider.
• SIP Username—the username provided to you by your network
administrator or SIP service provider to access the SIP services.
• Auth Username—this defaults to your SIP username.
• Password—your password to access the SIP services.
• SIP Server—the fully-qualied domain name (i.e., pbx.yoursipprovider.
com) or an IP address. Please contact your network administrator or your
SIP service provider for this information.
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• SIP Domain—an optional domain. Contact your network administrator
or SIP service provider for this information.
• Voicemail Number—the number to dial for your voice mail. This will be
dialed automatically when you tap your voicemail box in the Messages
menu , accessed by pressing the Messages button.
• SIP Registration Interval – Optional registration interval, in seconds.
When you are nished, click the Apply Changes button.
.
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Basic Phone Features
The IP150 has a variety of powerful features for you to use…all with just a tap of
your nger:
• Initiating a call
• Ending a call
• Adjusting call volume
• Muting a call
• Conference call
Initiating a call
There are two ways to initiate a call:
• Using the contacts (if you have contacts on your IP150 phone).
• Using the dial pad.
Using the Contacts
To initiate a call using the contacts:
• Tap the Contacts button on the left side of the dial pad.
• To make the call, simply tap the contact you would like to call to
display the Contact Details screen, then tap the phone number you
would like to call for that contact. The phone will immediately engage
the speakerphone. To take the call using the handset (and disengage the
speakerphone) simply pickup the handset.
• Transferring a call
• Redialing
• Putting a call on hold
• Speakerphone
• Headset
• Accessing voicemail
Using the dial pad
To initiate a call using the dial pad:
• Using the dial pad is no dierent than any other phone you’ve used
before. Simply begin dialing!
• To make the call, enter the number on the dial pad and tap the CalL
Button. The phone will immediately engage the speakerphone. To take
the call using the handset (and disengage the speakerphone) simply
pickup the handset.
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Ending a call
To end a call:
• Tap the End Call button on the on-screen keypad.
• Alternatively, if you are using the handset, simply hang up the handset.
Adjusting call volume
To adjust the volume using the volume icon:
• Tap the Volume Icon in the top navigation bar. This will open the
Volume Slider Bars.
Adjust
Volume
• There are ve volumes you can adjust:
-Speaker
-Ringer
-Handset
-Headset
-Media
• Depending upon with whom you are engaging via the phone (either
through speaker or handset), tap your nger on the appropriate button
either up or down to adjust the volume.
• If you wish to mute the call, press the Mute Button underneath the
appropriate column.
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Muting a call volume
To mute an active call:
• Tap the Mute Button in the right-hand navigation bar during an active
call. This will turn the button red to indicate that it is active.
• To unmute the call, simply tap the Mute Button again.
Conference call
To perform a conference call:
• Tap the Add Caller Button in the Active Call Menu. This will provide you
three options:
• Keypad
—tap this option to enter the number to which you wish to
transfer using the keypad;
• Contacts
—tap this option to select a contact (and a number) to which
to transfer the call; and
• Call log
—tap this option to search for a number in the call logs to
which to transfer the call.
When the other phone answers, they will be added to the Active Call Menu.
To remove a person from a conference call, tap the X Button of the
number you wish to remove.
Transferring a call
To transfer a call:
• Tap the Transfer Button in the Active Call Menu. This will provide you
three options:
• Keypad
—tap this option to enter the number to which you wish to
transfer using the keypad.
• Contacts
—tap this option to select a contact (and a number) to which to
transfer the call.
• Call log
—tap this option to search for a number in the call logs to
which to transfer the call.
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Redialing
To redial a number that you previously dialed:
• Tap on the Messages button on the left-hand side of the dial pad. This
will open the Call Logs Window.
• You can re-dial any number in your call logs (missed, answered, or
dialed) by tapping on the Call Button of the number you wish to dial.
Putting a call on hold
To put a call on hold:
• Tap the Hold Button in the Active Call Menu. Once a call is on hold,
you can press the Hold Button again to retrieve the call, or press the End
Call Button to disconnect it. If you take the call o of Hold while the
handset is still in the cradle, the call defaults to speakerphone.
Speakerphone
To engage the speakerphone:
• Tap the Speaker Icon in the right-hand side of the dial pad.
Note: if you are already on a call using the handset or headset, the call will immediately be transferred to the speakerphone. If you press the Speaker Icon prior
to placing a call, the On-screen Keypad will appear and a dialtone will be active
through the speaker.
Headset
To engage the headset:
• Tap the Headset Icon in the top navigation bar.
Note: if you are already on a call using the handset or speakerphone, the call will
immediately be transferred to the attached headset. If you press the Headset Icon
prior to placing a call, the On-screen Keypad will appear and a dial-tone will be active through the headset.
Note: prior to using the Headset feature you will need to connect either a 2.5mm
headset or a standard telephone-jack headset to the appropriate headset port on
the side of the phone.
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Accessing voicemail
To access voicemail:
• Tap the Messages button on the left-hand side of the dial pad, and
then tap the Voicemail tab. This will give you a summary of your
voicemail boxes. Tapping on will immediately engage a call (using
the speaker-phone if you do not pick up the handset rst) to the
congured voice mail number. For more information about conguring
voicemail settings, see the appropriate section in this manual.
Note: navigating through your voicemail and accessing messages is handled
through your voicemail system. If you have questions about how to navigate your
voicemail system, you should speak to your SIP or VoIP provider.
Using the IP150
The IP150, the next generation in business telephony, is a powerful desktop phone
to rival any that you’ve had before. But in order to get the most from your new
Android-based device, you need to understand how to use it.
Listed below are the core groups of features. Mastering these will help you get the
most out of your IP150 business phone.
• Phone Status
• Managing notications
• Making a Call
• Call Log
• Keypad
• Search
• Contacts
Phone Status
This menu allows you to determine the status of your phone and aid in diagnosing any problems you might have. Sometimes it’s a user error and sometimes it
a problem with a service provider or the Internet. The IP150 includes a built-in
status tool to help you quickly troubleshoot (and forward information to RCA
when required).
To access the phone status tool:
• Press the Apps button on the left hand side of the dial pad. This will
open the Applications Window.
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