Telefield IP 120 User Manual
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Equipment Approval Information
Your telephone equipment is approved for connection to the Network and is in
compliance with parts 15 FCC Rule.
Notes
*This equipment may not be used on coin service provided by the telephone company.
*Party lines are subject to state tariffs, and therefor, you may not be able to use your
own telephone equipment if you are on a party line. Check with your local telephone
company.
*Notice must be given to the telephone company upon permanent disconnection of
your telephone from your line.
*If your home has specially wired alarm equipment connected to the telephone line, en
sure the installation of this product does not disable your alarm equipment. If you
have questions about what will disable alarm equipment, consult your telephone
company or a qualified installer.
US Number is located on the cabinet bottom
Rights of the Telephone Company
Should your equipment cause trouble on your line which may harm the telephone
network, the telephone company shall, where practicable, notify you that temporary
discontinuance of service may be required. Where prior notice is not practicable and the
circumstances warrant such action, the telephone company may temporarily discon-
tinue service immediately. In case of such temporary discontinuance, the telephone
company must:(1)promptly notify you of such temporary discontinuance;(2)afford
you the opportunity to correct the situation; and (3) inform you of your right to bring a
complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68,
FCC Rules and Regulations.
The telephone company may make changes in its communications facilities, equipment,
operations or procedures where such action is required in the operation of its business
and not inconsistent with FCC Rules and Regulations. If these changes are expected to
affect the use or performance of your telephone equipment, the telephone company
must give you adequate notice, in writing, to allow you to maintain uninterrupted
service.
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Interference Information
This d evice com p lies wit h Part 15 o f the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference; and (2) This device
must accept any interference received, including interference that may cause
undesired
operation. Privacy of communications may not be ensured when using this
phone.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reason able protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not
occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged
to ery to correct the interference by one or more of the following measures:
*Reorient or relocate the receiving antenna (that is, the antenna for radio or television
that is “receiving” the interference).
*Reorient or relocate and increase the separation between the telecommunications
equipment and Receiver.
*Connect the telecommunications equipment into an outlet on a circuit different from
that to which the receiving antenna is connected.
If these measures do not eliminate the interference, please consult your dealer or an
experienced radio/television technician for additional suggestions. Also, the Federal
Communications Commission has prepared a helpful booklet, “How To Identify and
Resolve Radio/TV Interference Problems.'This booklet is available from the
U.S.Government Printing Office, Washington, D.C. 20402. Please specify stock number
004-000-00345-4 when ordering copies.
Warning: The changes or modifications not expressly approved by the party
responsible for compliance could void the user
’
s authority to operate the equipment.
The RCA IP120 phone is dedicated to business environment use. It is a full-featured
and a flexible SIP solution. It is compatible with most IP PBX and VoIP providers.
Please read through the administrator’s guide before installing your phone.
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This is a class B device, in a domestic environment; this product may cause radio
interference, in which case the user may be required to take adequate measures.
To avoid the potential effects on the environment and human health as a result of the
presence of hazardous substances in electrical and electronic equipment, end users of
electrical and electronic equipment should understand the meaning of the crossed-out
wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to
collect such WEEE separately.
Licensing
Licensed under US Patent 6,427,009.
Hearing Aid Compatibility
This telephone system meets FCC standards for Hearing Aid Compatibility.
Table of Contents
Getting Started..................................................... 7
Packing List ............................................................................................. 8
4
Assembling IP120..................................................................................... 8
Configuration and Registration.................................................................... 9
Basic Configuration via Web Page .........................................................10
Basic Configuration using phone keypad ................................................13
Overview ........................................................- 15 -
Keypad ............................................................................................. - 15 -
LEDs................................................................................................. - 16 -
Icons ................................................................................................ - 16 -
User Interface.................................................................................... - 17 -
Customizing Your Phone.................................- 20 -
General Settings................................................................................. - 20 -
Phone Status................................................................................ - 20 -
Language..................................................................................... - 21 -
Time and Date.............................................................................. - 22 -
Audio Settings.................................................................................... - 23 -
Volume........................................................................................ - 23 -
Ring Tones ................................................................................... - 23 -
Codec Selection ............................................................................ - 24 -
Contact Management .......................................................................... - 25 -
Edit/Add/Delete Contacts ............................................................... - 25 -
Basic Call Functions........................................- 28 -
Outgoing calls .................................................................................... - 28 -
Call Devices ................................................................................. - 28 -
Call Methods ................................................................................ - 28 -
Send Key configuration .................................................................. - 29 -
Hot Line....................................................................................... - 30 -
Anonymous call ............................................................................ - 30 -
Dial Plan ...................................................................................... - 32 -
Incoming calls.................................................................................... - 33 -
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Answering an incoming call............................................................. - 33 -
Rejecting an incoming call .............................................................. - 33 -
DND............................................................................................ - 33 -
Call Forward................................................................................. - 34 -
Auto Answer................................................................................. - 35 -
Call log ............................................................................................. - 36 -
Accessing Call log.......................................................................... - 36 -
Accessing Missed Calls list .............................................................. - 36 -
Accessing Dial Calls list .................................................................. - 36 -
Call list items management ............................................................ - 37 -
During an Active Call........................................................................... - 37 -
Mute ........................................................................................... - 37 -
Call Hold...................................................................................... - 37 -
Call Waiting.................................................................................. - 37 -
Handlingawaitingcall...................................................................................................... ‐37‐
CallWaitingConfiguration................................................................................................ ‐38‐
Call Transfer ............................................ Error! Bookmark not defined.
3-way Conference ......................................................................... - 38 -
Voicemail ..................................................................................... - 38 -
Voicemailsettings............................................................................................................. ‐39‐
RetrievingyourVoicemailmessages................................................................................. ‐39‐
Advanced Functions........................................- 40 -
Account Setting.................................................................................. - 40 -
Network Settings................................................................................ - 41 -
Advanced Network Settings ............................................................ - 41 -
VLAN ................................................................................................................................. ‐41‐
HTTPS................................................................................................................................ ‐41‐
802.1X............................................................................................................................... ‐42‐
Maintenance Tasks.............................................................................. - 42 -
User levels ................................................................................... - 42 -
Administrator Mode ....................................................................... - 42 -
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Reboot ........................................................................................ - 43 -
Reset to Factory............................................................................ - 43 -
Firmware Update and Autoprovisioning............................................. - 44 -
Decryption ................................................................................... - 45 -
Keys configuration .............................................................................. - 45 -
Send Key configuration .................................................................. - 45 -
Programmable keys....................................................................... - 46 -
Line keys Configuration.................................................................. - 46 -
Line ................................................................................................................................... ‐47‐
SpeedDial ......................................................................................................................... ‐47‐
Conference........................................................................................................................ ‐47‐
Forward............................................................................................................................. ‐48‐
Transfer............................................................................................................................. ‐48‐
Hold .................................................................................................................................. ‐48‐
DND................................................................................................................................... ‐48‐
CallReturn ........................................................................................................................ ‐49‐
PickUp .............................................................................................................................. ‐49‐
CallPark ............................................................................................................................ ‐49‐
VoiceMail ......................................................................................................................... ‐49‐
Prefix................................................................................................................................. ‐50‐
Redial ................................................................................................................................ ‐50‐
Trouble shooting ............................................- 50 -
Appendix A. ................... Error! Bookmark not defined.
Line Key configuration menu ........................... Error! Bookmark not defined.
Memory Key configuration menu...................... Error! Bookmark not defined.
Getting Started
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Packing List
The following components are included in your package:
IP120
Handset & Handset Cord
AC Adaptor
Ethernet Cable
Quick Start Guide
Assembling IP120
This section introduces how to assemble the phone with the components in the packing
list：
Connect Handset;
Connect Network and Power.
Connect Handset and Headset, as shown below:
Note: headset is not provided.
Connect Network and Power
You can either connect the phone to the AC Power directly using a power adapter (not
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supplied) or to a PoE compliant switch or hub. Your system administrator will advise you
on which one to use.
Note:
If inline power is provided, do not install AC adapter (not provided). Make sure the
Ethernet cable and switch/hub are PoE compliant.
The Internet Port can also be connected to Hub/Switch/IP PBX or other internet
devices.
The phone can also share the network connection with other network devices such as
PCs. Connect the phone’s PC port and computer’s network port together using an
Ethernet cable.
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Configuration and Registration
Some simple configurations are needed to get your phone ready for making calls:
network and account information must be correct.
If you are not an administrator, please contact your internet administrator or service
provider for more details.
Basic Configuration via Web Page
IP120 features an embedded web server to help administrators and users configure,
manage and use their phone in an intuitive and simple manner. The phone’s web server
can be accessed with any web browser.
Press OK button of the phone to enter the status page and find out your IP120 IP
address. Enter it (for example http://10.0.4.6
browser. The default administrator’s login name and password are admin/admin.
Note:
Please locate your PC in the same network segment of your IP120 (10.0.4.x) to be able
to access the web configuration page. Please consult your system administrator for
help.
Network Settings
Choose Network -> Internet Port (WAN) Settings.
DHCP: By default the phone attempts to contact a DHCP Server in your network in
order to obtain its valid network settings, e.g. IP address, subnet mask, gateway, DNS
server, etc.
Static IP Address: If your phone cannot contact a DHCP Server for any reason, you
need to enter the network settings manually via Static IP Address. Please contact your
6) into the address bar of your web
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Note: Using the wrong network parameters may result in inaccessibility of your phone
and may also have an impact on your network performance. Please contact your
network administrator.
Account Settings
The phone attempts to register to the SIP server using the account data provided by
automatic or manual initialization.
Choose Account -> Account Settings. Select Account to Account 1. You will find the
following parameters:
Field Description
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Account Active You can choose to Enable/Disable the account respectively.
Label The name shows on LCD
Display Name The local phone name showing on the other phone when calling.
Register Name Register name, provided by ISP.
User Name User name, provided by ISP.
User Password User password provided by ISP.
SIP Server SIP server address provided by ISP
SIP Server Port
SIP server port provided by ISP. Default is 5060.
Fill the fields and press the “Save” button.
The phone will try to register to the SIP server.
If all accounts registering fail, the phone will display "No Service" by default.
Note:
Should the IP PBX (SIP Server) require an authentication, a correct password is
needed. Make sure you are using the appropriate input method or enter the password
via the web user interface.
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Basic Configuration using phone keypad
You will need admin privilege to perform this and other configurations. By default the
ph one will b e in u ser mode, so you wi ll ne ed to perf orm a simp le procedure t o switch t o
admin mode.
Change phone to admin mode: Press MENUÆ7.User type. Press right navigation key
until you see “admin” on the screen. Then press the down key to be prompted for the
password. It is “admin” by default. Type and press OK.
Network Settings: Press MENU->3.Settings->2.Advanced->OK. Enter the admin
password, and choose Network->WAN Port or VLAN or Web Type or 802.1x
Settings to enter the internet relating configuration page.
Account Settings: Press MENU->3.Settings->2.Advanced->OK. Enter the admin
password, and choose Accounts->OK to configure the account settings.
You find the following fields:
Field Description
Activation Enable/disable the account
Label The name showing on LCD of the phone
Display Name The local phone name showing on the other phone
when calling
Register Name Register name provided by ISP
User Name User name provided by ISP
Password Account password provided by ISP
SIP Server SIP server address provided by ISP
Press up and down buttons to scroll through the parameter list and fill in proper
information. Press OK button to confirm.
Note:
The active User Type is shown with an * on the left of display when you enter MenuÆ 7.
User Type menu, like this:
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Once you finish all admin related tasks you should change back to user mode with the
same procedure.
- 14 -
Overview
Keypad
- 15 -
LEDs
Tab le 1 L i n e Key s
LED Status Description
Steady blue The account is active
Blinking blue There is an incoming call to the account, or there is a call on hold
Off The phone is in idle status whatever registered /unregistered
Table 2 Power Indication LED
LED Status Description
Steady orange when new messages or new missed calls
Blinking orange When there is an incoming call or when a call is muted
Slow blinking
orange
Off in idle mode
When network is not available or sip server failure
Icons
IP120 displays different kinds of icons on its LCD, you can refer to the following table for
their meanings:
Icon Description
Account registering
Account registration succeeded
Account registration failed
In handset mode
Handsfree mode activated
In headset mode
- 16 -
Call muted
Missed calls
Call in
Call out
Call forward
Do not disturb function activated
Auto answer activated
Voicemail
Call on hold
Flashes when internet is disconnected
User Interface
There are two ways to customize specific options on your phone:
Using keypad and display of the phone.
Using Web user interface in an Internet browser from your PC; please refer to
“Configuration and Registration” to get into the Web interface.
In many instances, it is possible to use either the phone user interface or the web
interface to operate the phone and change settings. Some operations, however, are
only possible via phone or web user interface. Please refer to the following table for
differences:
Phone Options Phone UI Web UI
Status
--IP
--MAC
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--Firmware
--Network
--Phone
--Accounts
Call Features
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√
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- 17 -
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--Forward
--Call Waiting
--Function Keys
--Send Key
--Hot Line
--Anonym Call
--DND
--Logs Setting
Basic Phone Functions
--Language
--Time & Date
--Ring Tone
--Phone Volume
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Advanced Phone Functions
--Accounts
--Network
--Reset Factory
--Set Password
--Set AES Key
--Auto Provision
Other Features
--Messages
--History
--Directory
--User Mode
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