Telefield 1000A, 1100A User Manual

UNISON BASE STATION

U1000/U1100

This product meets the applicable Innovation, Science and Economic Development Canada technical
specifications.
Ce produit répond à la innovation, des sciences et de Développement économique Canada spécifications
techniques applicables.

Interference Information

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference; and (2) This device must accept any interference received,
including interference that may cause undesired operation. This equipment has been tested and found to
comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate ra
accordance with the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “recei
interference).

• Reorient or relocate and increase the separation between the telecommunications equipment and receiving
antenna.

• Connect the telecommunications equipment into an outlet o
receiving antenna is connected.

• Consult the dealer or an experienced radio/TV technician for help.

If these measures do not eliminate the interference, please consult your dealer or an experienced
radio/television technician for additional suggestions. Also, the Federal Communications Commission has
prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is
available from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock number
004-000-00345-4 when ordering copies.

Notice:The changes or modifications to this equipment not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.

dio frequency energy and, if not installed and used in

ving” the

n a circuit different from that to which the

FCC RF Radiation Exposure Statement

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with a minimum distance of 20 centimeters between the
radiator and your body. This transmitter must not be co-located or operated in conjunction with any other
antenna or transmitter.”

Licensing

Licensed under US Patent 6,427,009.

Hearing Aid Compatibility

This telephone system meets FCC
standards for Hearing Aid Compatibility.

3

Table of Contents

Equipment Approval Information 2

Introduction 5

Features 5

Connections and Setup 6

Base Layout 7

Installing the Phone 8

Connecting your System 9

Updating your Extension List 10

Programming the phone 10

Language 10

Call Volume 10

Ringer Volume 10

Ring Tone 10

Tone/Pulse Dialing (U1000 only) 11

Priority Line 11

Delay Ring 11

Phone ID 11

Intercom Auto Answer 12

Flash Time 12

Call Alert Tone 12

Key Tone 12

No Unknown/Blocked 12

Display 13

Local Area Code 13

Manually Setting Time/Date (U1000 only) 13

Reset Phone Settings 14

Restoring the Default Settings 14

Basic Operation 14

Making Calls 14

Pre-dialing 14

Answering Calls 15

Switching Between the Speakerphone,
Handset, and Headset

15

Mute 15

Do Not Disturb 15

Line Privacy 15

Hold 16

Transferring and Conferencing 16

Intercom Calls 16

Caller ID 17

Phonebook 18

Answering System 19

Playing/Deleting/Forwarding 19

Recording a Greeting 19

Playback of a Greeting 20

Call Screening 20

Memo Recording 20

Two-Way recording 19

Accessing the Answering System 20

from Another Location

Setting up Remote Access

Accessing your messages remotely 21

Answer Delay 21

Message Length 21

Message Interrupt 21

Digital Receptionist (U1000 only) 21

Greetings 22

Office Hours 22

Weekend Greetings 23

Music on Hold 23

Recording Custom Music 24

Troubleshooting 24

General Product Care 25

Service 26

Warranty 26

Product Registration 27

20

20

4

Introduction

Caution: When installing and using telephone equipment, there are basic safety instructions that
should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this
product and save them for future reference.

Your Unison 4-Line Phone is a full-featured phone ideally suited for home or office use. It is designed to
receive calls on up to four incoming telephone lines and serve up to 9 extensions. It also features a Digital
Receptionist which will answer and redirect incoming calls to other extensions in the system. It is possible to
expand your system with the additional
Unison Cordless Handset.

purchase of the U1100 Unison Wireless Deskphone or the U1200

Features

•Call Waiting and Caller ID

•10 Programmable Feature Keys

•99 Phonebook Memory

•Hold and Call Transfer

•Conference Call and Intercom

•Full-Duplex Speakerphone

This telephone has been designed to be simple to use, however, you can reach its potential more quickly by
taking a few minutes to read this instruction book. This telephone is a multifunction product for use with Call
Waiting and Caller ID services available from your local telephone company.

Your Caller ID Call Waiting phone allows you to:

• View the name and telephone number of a caller while you are on the phone (Call Waiting Caller ID).

• Identify callers before you answer the phone.

• View the time and date of each incoming call.

• Record up to 99 Caller ID messages sequentially in each handset.

• Know who called while you are on the line or when you were away.

• Screen unwanted calls, eliminate harassment
a call.

IMPORTANT: In order to use all the features of this telephone, you must subscribe to two separate services
available from your local telephone company: the standard Name/Number Caller ID Service to know who is
calling when the phone rings and Caller ID with Call Waiting Service to know who is calling while you are on
the phone.

Caution: To maintain the compliance with the Industry Canada's RF exposure guideline, place the
base unit at least 20 cm from nearby persons.

from annoying calls, or to get prepared before answering

5

Connections and Setup

Parts Checklist

Make sure your package includes the following items:

• Phone base

• Handset

• Handset cord

• Power adaptor

• 4x 2-line phone cords (U1000 only)

• Stand

Digital Security System

Your cordless phone uses a digital security system to protect against false ringing, unauthorized access,
and charges to your phone line.

Telephone Jack Requirements
To use this phone system, you will need an RJ11C (for a single line) or an RJ14C (for two lines) type
modular phone jack. If you do not have either modular jack available in your home or office, call your local
phone company to find out how to get one installed.

Important Installation Information

• Never install telephone wiring during a lightning storm

• Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.

• Never touch uninsulated telephone wires or terminals unless the telephone line is disconnected from the

network.

• Use caution when installing or modifying telephone lines.

• Temporarily disconnect any other equipment connected to the telephone.

Important Installation Guidelines

• Install telephone near both a telephone jack and an electrical power outlet.

• Avoid sources of noise, such as a window or a busy street, and electrical noise, such as motors,

microwave ovens and fluorescent lighting.

• Avoid heat sources, such as heating air ducts, heating appliances, radiators and direct sunlight.

• Avoid areas of excessive moisture or extremely low temperature.

• Avoid dusty locations

• Avoid other cordless telephones or personal computers.

CAUTION: Always disconnect all phone cords from the base unit before battery installation or replacement.
INSTALLATION NOTE: Certain other communications devices may also use the DECT 6.0 frequency for
communication, and, if not properly set, these devices may interfere with each other and/or your ne
telephone. If you are concerned with interference, please refer to the owner’s manual for these devices on
how to properly set channels to avoid interference.

w

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Base Layout

Extension Status Indicators

3 Soft Keys

Digital Answering System

Calls Ph.Book Menu

Navigation Button

Do Not Disturb

Mute

Volume UP

Volume Down

4 Line Status
Indicators

Speakerphone

7

Installing the Phone

The U1000 may be connected to either two 2-line (RJ14C) wall jacks or four single line (RJ11C) wall jacks to
accommodate all four lines. The U1100 does not require connection to telephone lines.

Choose an area near an electrical outlet and telephone wall jack. Your phone should be placed on a level
surface, such as a table top or desk.

Install 5 AAA-size alkaline batteries (not included) for backup power in the event of a power failure. To open
the battery door, find the tab on the top of the battery compartment. Push down on the tab and pull away
from the phone. A flat bladed screw driver may be needed.

Insert the batteries only as shown on the diagram

inside the battery compartment.

NOTE: If the low battery appears in the display, you will need to replace the batteries to ensure unit

operation during a power failure.

IMPORTANT: If you are no

t goin

g to use the telephone for more than 30 days, remove the batteries to avoid

battery leakage and damage to the unit.

Plug the AC power supply cord into the power jack on the back of the base and the other end into an
electrical outlet.

For pluggable equipment, the socket-outlet (power adaptor) shall be installed near the equipment
and shall be easily accessible. Pour les appareils raccordés, la prise de courant (adaptateur
secteur) doit être installée près de l'équipement et doit être facilement accessible.

CAUTION: To reduce risk of personal injury, fire, or damage use only the T-T017(7.5V, 800mA)
power adaptor listed in the user's guide. This power adaptor is intended to be correctly orientated
in a vertical or floor mount position. Unison system is a Class (Classe) 2 Power Source

1. Connect the telephone line cords:

If you have two 2-line wall jacks installed in your home or office, plug
one end of the straight telephone linecord tagged as “Line 1+2” into
the jack marked “LINE 1+2” on the back of the U1000 base. Plug the
otherend of the line cord into the wall jack. Plug the other line cord into
the jack marked “LINE 3+4” on the back ofthe phone, with the other end

Calls Ph.Book Menu

plugged into the wall jack as well.

If you have four single-line wall jacks installed in your home or office,
simply plug each single line cord intothe corresponding port on the back
of the U1000 base phone.

2. Connect the handset cord:

Connect one end of the coiled handset cord to the jack on the side
of the base and the other end into thejack in the handset, then place
the handset in the cradle.

8

Calls Ph.Book Menu

Connecting your System

Once the U1000 phone is set up and has dial tone, it is ready to be wirelessly connected to the other U1100
phones and U1200 handsets that will make up your system. Once you have unboxed and plugged in your
U1100 phone or U1200 handset, they will be ready to register to the base.

To Register a U1100 Wireless Deskphone to the System

1. On your U1000 base, press the “Menu” softkey.

2. Using the directional pad, move the indicator to “Add/Remove Phones .” Press the “Select” softkey.

3.

Select the “Registration Phone” option and press the “Select” softkey. This will put the U1000

base in Registration Mode as it searches for a

On your U1100 wireless deskphone, press the “Reg” softkey. It will also enter Registration Mode and

4.

search for the base.

5. If registration is successful, both phones will beep and display “Registration Complete!” If registration is

not successful, move the phones closer together and try again.

To Register a U1200 Cordless Handset to the System

1. On your U1000 base, press the “ Menu ”

2. Using the directional pad, move the indicator to “ Add/Remove Phones .” Press the “ Select ” softkey.

Select the “ Register Phone ” option and press the “ Select ” softkey. This will put the U1000 base in

3.

Registration Mode as it searches for another phone to register.

4. On your U1200 cordless handset, press the “ Reg ” softkey. It will also enter Registration Mode and search

for the base.

5. If registration is successful, both phones will beep and display “ Registration Complete! ” If registration is

not successful, move the phones closer together and try again.

NOTE: If your U1100 or U1200 does not display the “Press “REG” To Initiate Registration” message on
the display when you plug it in, the “Register Phone”o
menu.

To remove a U1100 or U1200 from the system you must deregister it from the U1000 base phone.

1. On your U1000 base, press the “ Menu ” softkey.

2. Using the directional pad, move the indicator to “ Add/Remove Phones .” Press the “ Select ” softkey.

3. Select the “ Deregister Phone ” option and press the “ Select

Select from the list the extension you wish to remove and press the “ Select ” softkey. Confirm by pressing

4.

the “ Yes ” softkey.

Note: Removing an extension from the system will leave it unable to make or receive calls until it is
re-registered to a U1000 base.

sof

nother p

tkey.

hone to register.

s available in the “Add/Remove Phones”

ption i

” softkey.

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