TeleEye RX806, RX812, RX800 Series, RX816 User Manual Lite

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RX800 Series

Ultra-high Resolution

Video Recording Server

RX806 / RX812 / RX816

User Guide

Table of Contents

Section 1: Introduction...................................................................................................................................7

1.1.Functional Features.........................................................................................................................8

1.2.Package Contents.............................................................................................................................9

1.3.Hardware Feature..........................................................................................................................11

1.Notification LEDs.............................................................................................................................11

2.Main control buttons.........................................................................................................................11

3.Menu control / local playback control buttons.................................................................................12

4.Front USB port.................................................................................................................................12

1.4.Convention Used in This Manual..................................................................................................13

Section 2: Hard Disk Installation, Formatting and Scanning.......................................................................14

2.1.Hard Disk Installation....................................................................................................................14

2.2.Format Hard Disk..........................................................................................................................17

2.3.Hard Scan Hark Disks...................................................................................................................18

Section 3: Setup for Local and Remote Monitoring....................................................................................19

3.1.Setup for Local Monitor................................................................................................................19

3.2.Setup for LAN Connection............................................................................................................20

3.3.Setup for Broadband Internet Connection.....................................................................................24

Section 4: Local Operation..........................................................................................................................27

4.1.Icons Description...........................................................................................................................27

4.2.OSD Menu.....................................................................................................................................28

4.2.1.OSD Menu Operation.................................................................................................................28

4.2.2.OSD Menu Structure..................................................................................................................30

4.3.Basic Operation.............................................................................................................................76

4.3.1.View Live Video.........................................................................................................................76

4.3.2.Recording...................................................................................................................................77

4.3.3.Playback.....................................................................................................................................81

4.3.4.PTZ.............................................................................................................................................82

4.4.Advanced Operation......................................................................................................................85

4.4.1.Install Alarm Sensors and Relay Control Port............................................................................85

4.4.2.Install Tamper Circuit and External Resistors............................................................................86

4.4.3.Event Handling...........................................................................................................................89

4.4.3.1.Arm/Disarm ............................................................................................................................89

4.4.3.2.Security Switch .......................................................................................................................94

4.4.3.3.Alarm ......................................................................................................................................96

4.4.3.4.Motion ..................................................................................................................................103

4.4.3.5.Video Loss ............................................................................................................................106

4.4.3.6.System Tamper .....................................................................................................................107

4.4.3.7.Power Failure ........................................................................................................................108

4.4.3.8.Disk Usage ............................................................................................................................109

4.4.3.9.HDD Fault ............................................................................................................................109

4.4.4.Event Action.............................................................................................................................110

4.4.4.1.Recording...............................................................................................................................110

4.4.4.2.Switch....................................................................................................................................112

4.4.4.3.Dialback.................................................................................................................................113

4.4.4.4.E-mail....................................................................................................................................114

4.4.4.5.SMS.......................................................................................................................................115

4.4.4.6.Buzzer....................................................................................................................................116

4.4.4.7.Event LED.............................................................................................................................117

4.4.4.8.Live Camera..........................................................................................................................117

4.4.4.9.PTZ........................................................................................................................................117

4.4.5.Footage Extraction....................................................................................................................119

4.4.6.Throughput Control..................................................................................................................120

4.4.7.Switch Control..........................................................................................................................121

4.4.8.Time Synchronisation...............................................................................................................122

4.4.9.Import and Export.....................................................................................................................124

4.4.10.User Account..........................................................................................................................125

4.4.11.SMS .......................................................................................................................................129

Section 5: Remote Operation.....................................................................................................................131

5.1.Network Setup.............................................................................................................................131

5.1.1.Port Mapping Setup..................................................................................................................131

5.1.2.sureLINK Setup........................................................................................................................131

5.2.Icons Description.........................................................................................................................132

5.3.Basic Operation...........................................................................................................................134

5.3.1.View Live Video.......................................................................................................................134

5.3.2.Recording.................................................................................................................................136

5.3.3.Playback...................................................................................................................................137

5.4.Advanced Operation....................................................................................................................138

5.4.1.Hard Disk Formatting...............................................................................................................138

5.4.2.Hard Disk Scanning..................................................................................................................138

5.4.3.Hard Disk Turn On/OFF...........................................................................................................138

5.4.4.Event Handling.........................................................................................................................139

5.4.4.1.Arm/Disarm...........................................................................................................................139

5.4.4.2.Security Switch......................................................................................................................140

5.4.4.3.Alarm.....................................................................................................................................141

5.4.4.4.Motion...................................................................................................................................142

5.4.4.5.Video Loss.............................................................................................................................142

5.4.4.6.System Tamper......................................................................................................................142

5.4.4.7.Power Failure.........................................................................................................................142

5.4.4.8.Disk Usage.............................................................................................................................143

5.4.4.9.HDD Fault.............................................................................................................................144

5.4.4.10.System restart......................................................................................................................145

5.4.5.Event Action.............................................................................................................................146

5.4.5.1.Recording..............................................................................................................................146

5.4.5.2.Switch....................................................................................................................................146

5.4.5.3.Dialback.................................................................................................................................146

5.4.5.4.E-mail....................................................................................................................................147

5.4.5.5.SMS.......................................................................................................................................147

5.4.5.6.Buzzer....................................................................................................................................147

5.4.5.7.Event LED.............................................................................................................................147

5.4.5.8.Live Camera..........................................................................................................................148

5.4.5.9.PTZ........................................................................................................................................148

5.4.6.Pan Tilt Zoom (PTZ) ...............................................................................................................148

5.4.7.Footage Extraction....................................................................................................................150

5.4.8.Throughput Control..................................................................................................................151

5.4.9.Time Synchronisation...............................................................................................................151

5.4.10.Import and Export...................................................................................................................151

5.4.11.User Account..........................................................................................................................153

5.4.12.Maintenance Log Backup.......................................................................................................153

Appendix A : Safety Instruction.................................................................................................................154

Appendix B : Limited Warranty.................................................................................................................155

Appendix C : sureLINK Technology.........................................................................................................156

Appendix D : Firmware Upgrade..............................................................................................................162

Appendix E : Security Mode......................................................................................................................163

Appendix F : General Terms Discussion...................................................................................................166

Appendix G : Audit Trail Log Description................................................................................................167

Appendix H : Specifications......................................................................................................................171

Notice:

Signal Communications Limited reserves the right to make improvements to the product described in this manual at

any time and without notice.

This manual is copyrighted. All rights are reserved. This manual should not be copied, reproduced or translated in

whole or part without prior consent from Signal Communications Limited.

TeleEye is a trademark of Signal Communications Limited and is registered in China, European Communities, Hong

Kong, US and other countries.

All other trademarks are the property of their respective owners.

Version 1.00

Limits of Liability and Disclaimer of Warranty

Signal Communications Limited has taken care in preparation of this manual, but makes no expressed or implied

warranty of any kind and assume no responsibility for errors or omissions. No liability is assumed for incidental or

consequential damages in connection with or arising out of the use of the information or accessories contained

herein.

Features and specifications are subject to change without prior notice.

Section 1: Introduction

TeleEye RX800 Series is a range of 6-, 12- and 16-channel ultra high resolution video recording servers

designed for professional video surveillance and event management applications. With its state-of-art

video compression engine supporting dual compression

algorithms, TeleEye RX800 series delivers both video streaming and recording performance with a truly

“no compromise” approach.

With the high resolution footages recorded, it is equally important to ensure the security of the

information. TeleEye Hacker Resistant technology is able to prevent any unauthorised access into the

video surveillance systems.

1. Max. resolution: 960x576 (PAL) and 960x480 (NTSC) (33% higher than D1)

2. Real-time recording up to 400fps (PAL) and 480fps (NTSC)

3. Dual compressions: SMAC-M and H.264

4. 4 video streams with independent recording stream

5. Hacker Resistant

6. Excellent video streaming performance via LAN, broadband & mobile network

7. Main (HD/VGA) + Spot (BNC) video outputs

8. Video loop-through

9. Support 4 internal SATA Hard Drives

10. USB Port for fast video extraction

11. Up to 16-channel audio input

12. British Standard BS8418 compliant

RX800 Model Description

RX806 6-Video, 16-Alarm, Max. Recording: 150 / 180fps, 4 Internal SATA, BS 8418

Compliant, Ultra Hi-Res Video Recording Server

RX812 12-Video, 16-Alarm, Max. Recording: 300 / 360fps, 4 Internal SATA, BS 8418

Compliant, Ultra Hi-Res Video Recording Server

RX816 16-Video, 16-Alarm, Max. Recording: 400 / 480fps, 4 Internal SATA, BS 8418

Compliant, Ultra Hi-Res Video Recording Server

Accessories

Model Description

RX-KB03 TeleEye RX & DM Keyboard with Joystick RX-ALM TeleEye Alarm Break-Out box LTV-8A / LTV-8B

TeleEye Video Loop through cable

AIC-16 TeleEye Audio input cable

1.1. Functional Features

1. Dual codec operation for recording and streaming

2. Real-time video recording

3. Configurable recording frame rate

4. Supporting up to 4 SATA hard drives

5. USB video extraction

6. Flexible connections: LAN, broadband & mobile network

7. Support both static & dynamic IP

8. IP filtering

9. Mobile video monitoring

10. Triplex operation: simultaneous video monitoring, recording & playback

11. HD video output

12. Multiple login accounts

13. Compliance with BS 8418

14. Sophisticated event management

15. Multi-language OSD

16. Mouse control

1.2. Package Contents

Make sure the following items are included within the package

TeleEye RX800 HD Video Recording Server

Item Description Item Description

Quick start guide Power adaptor

Registration code sheet HDD screws

HDD recommendation

sheet

Straight-through

Ethernet cable

Warranty card Alarm port connector

& alarm port cover

Software CD Resistors

(for tamper detection)

Mouse

1.3. Hardware Feature

Front View

1. Notification LEDs

LED Description

Light up when power on

Light up when performing recording

Blink when an event is triggered

2. Main control buttons

Button Description

Select camera /

Enter password

Quick button for recording

Display next camera /

Start sequential mode

Change to next screen mode

(e.g. Full  2x2)

Open main OSD menu /

Back to previous menu

3. Menu control / local playback control buttons

Button Description

Menu mode Playback mode

Up Pause

Down Stop

Left Rewind

Right Fast forward

Enter Play

4. Front USB port

Back View

1. Power input (16V DC)

2. Power switch

3. RS-485 in/out port

4. USB ports

5. Ethernet jack (10/100 Base-T)

6. VGA output

7. HDTV output

8. SPOT video output

9. Audio in/out port, PA

10. External Audio input (require optional cable)

11. Video input ports (BNC)

12. Video loop-through outputs (require optional cable)

13. Alarm/switch port

1.4. Convention Used in This Manual

[ ] Menu or buttons in On Screen Display (OSD) menu or software

“ “

Option in On Screen Display (OSD) menu or software

Remarks

1 3 4

Section 2: Hard Disk Installation, Formatting

and Scanning

2.1. Hard Disk Installation

1. Make sure that the video recording server is turned off.

2. Loosen the screws that hold the cover.

3. Pull the cover off.

4. Loosen the screws of the hard disk holder and take them out.

5. Insert HDD into one of the available holders. Maximum 4 HDD can be installed.

6. Mount the HDD to holder with attached screws.

7. Remount the hard disk holder to TeleEye RX.

8. Connect the SATA cable to the HDD.

2.2. Format Hard Disk

Formatting is required when the format of an installed hard disk cannot be recognised by

the video recording server, most likely a hard disk that has not been used by the video

server. Another purpose of disk formatting is to clean up recording space and redeem the

file allocation.

An unrecognised hard disk will be formatted automatically after TeleEye RX starts up.

Formatting will erase all data inside the disk. Hence make sure that important data has

been backed up before performing this function. Once it is reconstructed, it would be

readable and writable by the video recording server.

User can also perform disk formatting manually. The function can be found in the OSD

menu: [Main Menu]  [HDD/Recording]  [Disk Management]

Format: Format the selected hard disk Format All: Format all installed hard disks

2.3. Hard Scan Hark Disks

Hard disk scanning is a maintenance function similar to the Scan Disk function provided by the

operating system of a personal computer. This function is provided in an attempt to rescue the

hard disk in case errors are found, and to enhance its performance and reliability.

The function can be found in the OSD menu: [Main Menu] à [HDD/Recording] à [Disk

Management]. Clicking on the [Scan All] button will start scanning all installed hard disk.

Section 3: Setup for Local and Remote

Monitoring

3.1. Setup for Local Monitor

Equipment:

- TeleEye RX HD video recording server and its power adaptor

- Cameras and their power adaptors

- Coaxial cable

- VGA / TV monitor

- VGA / HDTV cable

Setup Procedures:

1. Install a hard disk to the TeleEye RX

If there is no hard disk installed, Recording and Playback are not functional

2. Connect cameras to the video ports of TeleEye RX

3. Connect a monitor to the TV output of TeleEye RX

4. Plug in the power adaptors to TeleEye RX, cameras and monitors.

5. Switch on the power of TeleEye RX. A startup screen will appear on the connected monitor.

6. If all installed hard disks are not in TeleEye RX recognised format, they will be formatted

automatically when startup is completed.

7. TeleEye RX is ready for operation. Live video should appear on the monitor. By default,

manual recording will be started automatically.

3.2. Setup for LAN Connection

Equipment:

- TeleEye RX HD video recording server and its power adaptor

- Cameras and their power adaptors

- Coaxial cable

- Network switch or router

- PC

PC Requirements:

- CPU: Intel ® Core i3 Processor

- RAM: 2 GB

- HDD: 10 GB free space

- Display: Direct 3D, Nvidia GeForce GT 220 / ATI Radeon HD 5450 or above

- OS: Windows XP, Windows Vista or Windows 7

Other Requirements:

- Java: Sun Microsystems Java 2 runtime Version 1.5.0 or above

- IE: Windows Internet Explorer Version 6 or above

Setup Procedures on RX Side:

1. Install a hard disk to the TeleEye RX

If there is no hard disk installed, Recording and Playback are not functional

2. Connect cameras to the video ports of TeleEye RX

3. Plug in the power adaptors to TeleEye RX and cameras.

4. Connect TeleEye RX to the network switch.

5. Switch on the power switch of TeleEye RX.

6. If all installed hard disks are not in TeleEye RX recognised format, they would be formatted

automatically when startup completes.

Setup Procedures on PC Side:

1. Install TeleEye IP Setup Utility. .NET framework is also needed for the operations. Both can be

found in the included software CD.

2. Run IP Setup Utility.

3. Find the TeleEye RX according to the serial number provided by the provider.

4. By default, TeleEye RX obtains the IP address, netmask and gateway automatically through

DHCP. To assign a static value, deselect the “Obtain an IP address automatically” checkbox and

enter the corresponding information. The gateway should be the IP address of the router.

The DNS setting is used for sureLINK, time synchronisation and e-mail notification.

5. To access the TeleEye RX, double click the row representing the video recording server. A web

browser should be opened automatically.

The first 3 fields of IP address of the PC should be the same as that of TeleEye RX.

6. Besides accessing through IP Setup Utility, user can also open a web browser and type the IP

address plus port number in the format http://IPAddress:PortNumber (e.g.

http://192.168.0.12:1024) or sureLINK address in address bar directly.

Enter user name and password and press [Connect]. (Default user name and password can be

found in the registration code sheet)

7. Live video is shown after successful connection.

3.3. Setup for Broadband Internet Connection

Equipment:

- TeleEye HD RX video recording server and its power adaptor

- Cameras and their power adaptors

- Coaxial cable

- Network switch or router

- PC

PC Requirements:

- CPU: Intel ® Core i3 Processor

- RAM: 2 GB

- HDD: 10 GB free space

- Display: Direct 3D, Nvidia GeForce GT 220 / ATI Radeon HD 5450 or above

- OS: Windows XP, Windows Vista, Windows 7 or Windows 8

Other Requirements:

- Java: Sun Microsystems Java 2 runtime Version 1.6.0 or above

- IE: Windows Internet Explorer Version 8 or above

Setup Procedures on RX Side:

1. Install a hard disk to the TeleEye RX

If there is no hard disk installed, Recording and Playback are

not functional

2. Connect cameras to the video ports of TeleEye RX

3. Plug in the power adaptors to TeleEye RX and cameras.

4. Connect TeleEye RX to the network switch.

5. Switch on the power of TeleEye RX.

6. If all installed hard disks are not in TeleEye RX recognised format, they would be formatted

automatically when startup completes.

Setup Procedures on PC Side:

1. Configure the network settings of TeleEye RX through PC with LAN connection.

2. Install TeleEye IP Setup Utility. .NET framework is also needed for the operations. Both can be

found in the included software CD.

3. Run IP Setup Utility.

4. Find the TeleEye RX according to the serial number provided by the provider.

5. By default, TeleEye RX obtains the IP address, netmask and gateway automatically through

DHCP. To assign a static value, deselect the “Obtain an IP address automatically” checkbox and

enter the corresponding information. The gateway should be the IP address of the router.

The DNS setting is used for sureLINK, time synchronisation and

e-mail notification.

6. Reconnect the video recording server to the Internet network.

7. Configure other network settings for TeleEye RX and the PC if necessary, such as router port

mapping, firewall, etc. Please refer to the manual of the router.

8. Open a web browser and type the IP address plus port number in the format

http://IPAddress:PortNumber (e.g. http://192.168.0.12:1024) or sureLINK address in address bar

directly.

9. Enter user name and password and press [Connect]. (Default user name and password can be

found in the registration code sheet)

10. Live video is shown after successful connection.

Section 4: Local Operation

4.1. Icons Description

When observing video from local monitor, icons may be shown on the screen. Each of the icons

has its special meaning. A summary of their meanings can be found in the following table :

Icon Representation Icon Representation

Tamper event

Arm/disarm control

Alarm event

Security switch control

Motion event Recording

Video loss event Playback

Power failure event Pause in playback

Disk usage alert event Fast Forward in playback

HDD fault event Backward in playback

Audio enabled Digital /Analogue PTZ

control

PTZ tilt up PTZ tilt down

PTZ pan left PTZ pan right

PTZ function (only for

analogue PTZ)

PTZ command subtract (only

for analogue PTZ)

PTZ command add (only

for analogue PTZ)

PTZ command up (only for

analogue PTZ)

PTZ command down (only

for analogue PTZ)

OSD object selection

PTZ command box

(only for analogue PTZ)

Disk scanning

Disk formatting Recovering recording

4.2. OSD Menu

Most local operations are controlled through the on screen display (OSD) menu. A detail

explanation on its operation and structure will be given in this section.

4.2.1. OSD Menu Operation

User can connect a mouse to the USB port or use the control buttons on the front panel to

perform different operations.

A. By Front Panel Buttons

Press button 1 to 9 to select Camera 1 to 9. Press button 0 first, then press button 0 to 6 to select Camera 10 to 16. Quick button to change recording to on, off or schedule.

Display next page of cameras (e.g. Cam 2  Cam 3). Hold down the button for a few seconds to start sequential mode. Switch to next screen mode (e.g. Full  2x2).

Menu button: used to open and close main OSD menu, or navigate backward to previous menu.

Select a menu item.

Selected item will be highlighted.

Select a value for the menu option.

Enter a sub-menu. Confirm the selection.

B. By Mouse

(Left click)

Enter a sub-menu. Select a value for menu option.

Double click on a recording log to select playback cameras.

Double click on a system log to perform searching.

Double click on an IP filtering entry to edit.

(Right click)

Used to open and close the OSD menu, or navigate backward to previous menu.

When getting through the OSD, user will see different types of item. Their properties are listed one

by one below:

Item Name Description

Yes/No box: 2 options only

Click on it to toggle the option

Spin box: 3 or more options available

Click on the arrows to choose another option

Drop down box: Multiple options available

Click on it to show all available options

Click on an option to select it

Edit box: Require user to enter a value

Click on it to prompt a virtual keypad for inputting

Link: Click on it to enter a sub-menu

Tick box Click on it to toggle the option

4.2.2.OSD Menu Structure

Local operations are performed through the OSD Menu. The menu architecture and brief

description on each option will be given in this section.

[Screen Selection]

This menu is for mouse operations and can only be opened by right clicking the mouse.

Camera Selection Panel Show currently displaying cameras

Click to display selected camera in full screen

All Display all cameras on screen Mode Change display mode Next Change next page of videos in same display mode Sequential Start sequential mode Switch 1 – Switch 4 Toggle the status of the switch Playback Display recording log Recording Change recording to on, off or schedule OSD Menu Open main OSD menu

[Screen Selection]  [Recording]

Recording Quick menu for selecting recording mode

- Off: Disable recording

- On: Enable recording of all cameras

- Schedule: Enable schedule recording

[Main Menu]

HDD/Recording Change recording and hard disk settings System Log Display event, connection, operation and setting log System View server information

Change system settings (e.g. IP, date time, language)

Event Status Display event status

Clear event status

Playback Display recording log

Start video playback

Switch Control the switches

Change switch settings

Event Handler Change event settings Footage Extraction Extract recorded video to USB flash device User Change security mode

Change user settings

[Main Menu]  [HDD/Recording]

Disk Management View hard disk information

Format, scan or turn on/off disk

Recording Mode Select recording mode

- Off: Disable recording

- On: Enable recording of all cameras

- Schedule: Enable schedule recording

Image Size Set recording resolution

- Ultra High : 960 x 576

- QUAD: 320 x 240

Video Quality Set video quality Frame Rate Set recording frame rate, applied to all cameras

- Auto: Record at highest achievable frame rate

- X fps: Record at X frames per second

- Custom: Enable custom frame rate for individual camera

Custom Frame Rate Set recording frame rate of individual cameras Disk Mode Set disk mode

- Cyclic: Remove oldest data when hard disk full

- Fixed: Stop recording when hard disk full

Schedule Recording View or change recording schedules Recording Retention Set recording retention settings Recover Recording Recover damaged recorded video

[Main Menu]  [HDD/Recording]  [Disk Management]

Format Format the selected hard disk * Enable/ Disable Enable hard disk for recording purpose * Scan All Scan all installed hard disks * Format All Format all installed hard disks *

local password of current user required

)

[Main Menu]  [HDD/Recording]  [Schedule Recording]

Add Add a new recording schedule Edit Edit the selected schedule Delete Delete selected schedule Delete Day Delete all schedules on the same day as the selected schedule

[Main Menu]  [HDD/Recording]  [Schedule Recording]  [Add]

Weekdays Select the weekdays to apply the schedule Start Time Set the start time of the schedule End Time Set the end time of the schedule

Frame Rate Set recording frame rate of the schedule

(not applicable for Custom frame rate)

Recording Type Type of recording schedule

- Normal: Record when within schedule

- Motion: Record when motion detected and within

schedule

- Custom: Record based on individual camera setting

Camera Select the cameras to apply the schedule ADD Confirm add the schedule setting Motion Setting Set motion detection settings

[Main Menu]  [HDD/Recording]  [Schedule Recording]  [EDIT]

Most settings are the same as [Add] menu.

EDIT Confirm EDIT the schedule setting

[Main Menu]  [HDD/Recording]  [Recording Retention]

Enable Enable / disable recording retention Retention Period Remove recorded video after selected days Schedule Time for Retention Remove recorded video at selected time

[Main Menu]  [HDD/Recording]  [Recover Recording]

Press “MENU” button can hide or display progress bar during recovering.

OK Start recover (local password of current user is required ) CANCEL Back to previous page

[Main Menu]  [System Log]

Event Log Display event log Connection Log Display remote connection log Setting Log Display setting log Operation Log Display operation log

[Main Menu]  [System Log]  [Event Log]

Date/Time Show event date and time Ch Show event channel number Status Show event status

- Trigger: Event triggered

- Reset: Event reset

- Tamper: Event tampered

- Arm: System armed

- Disarm: System disarmed

- Secu Switch On: Security switch turned on

- Secu Switch Off: Security switch turned off

- Entry: Event trigger within entry

delay

- Exit: Event trigger within exit delay

Action Show event associated actions

Show previous / next page of log

Show different types of event log

[Main Menu]  [System Log]  [Connection Log]

Date/Time Show connection date and time Access Show IP of the remote host Status Show connection status Remark Show type of connection

- Dial in: Triggered by user

- Dial back: Triggered by dialback action

User Show the user connected to video server through remote

software Show previous / next page of log

[Main Menu]  [System Log]  [Setting Log]

Date/Time Show date and time of the change Setting Show setting that is changed Ch Show channel number of setting if available Remark Show new value of the setting Access Show IP of the remote host or “Local” for local host User Show the user performed the change

Show previous / next page of log

[Main Menu]  [System Log]  [Operation Log]

Date/Time Show date and time of the operation Operation Show operation that is done Access Show IP of the remote host or “Local” for local host User Show the user performed the operation

Show previous / next page of log

[Main Menu]  [System Log]  Any Log  [Search Log]

Press enter or double click on any log entry to enter [Search Log] menu.

Date Set the search date Time Set the search time Search Search for log closest to the date and time

[Main Menu]  [System Log]  [Event Log]  [Log Option]

If an event log entry is associated with the recording action, pressing enter or double clicking will

enter [Log Option] menu.

Enter [Search Log] menu

Enter [Recording Log] menu with date and time of event log

[Main Menu]  [System]

Information Display general information of the video recording server Registration Checking Enable / disable remote registration check Built In Web Server Enable / disable built in web server Language Set display language Camera Setting Change camera settings Date Time Change date and time settings Network Change connection, throughput and 3G modem settings External Keyboard Set external keyboard settings PTZ Set PTZ arguments Display Change local monitoring and audio settings Audio Setting Set audio input and output Lock Keys Change key lock settings System Upgrade Upgrade firmware from USB device Import Export Import or export setting files Restore Factory Restore default settings

[Main Menu]  [System]  [Information]

Server Name Display name of the video recording server Model Name Display model of the video recording server Serial Number Display serial number of the video recording server Firmware Version Display firmware version of the video recording server CPLD Version Display CPLD version IP Display IP address of the video recording server Port Display port number of the video recording server Subnet Display subnet mask of the video recording server Gateway Display gateway of the video recording server Primary DNS Display primary DNS of the video recording server Secondary DNS Display secondary DNS of the video recording server

[Main Menu]  [System]  [Date/Time]

Time Synchronisation Enable Enable / disable time synchronisation Time Zone Set the time zone Country Select a country Date Set system date (Time sync disabled only) Time Set system time (Time sync disabled only) CHANGE TIME Save the time settings (Time sync disabled only) Primary Time Server Set the primary time server (Time sync enabled only) Secondary Time Server Set the secondary time server (Time sync enabled only) Synchronise Time Perform time synchronisation (Time sync enabled only)

[Main Menu]  [System]  [Network]

Auto IP Enable / disable auto IP from DHCP IP Address Set IP address of the video recording server Port Set port number of the video recording server Subnet Set subnet mask of the video recording server Gateway Enable Enable / disable the gateway Gateway Set gateway of the video recording server Auto DNS Enable / disable auto DNS Primary DNS Set primary DNS of the video recording server Secondary DNS Set secondary DNS of the video recording server LAN Stream Throughput Set the data rate of LAN connection Broadband Stream Throughput Set the data rate of broadband connection Narrowband Stream Throughput Set the data rate of narrowband connection Mobile Stream Throughput Set the data rate of mobile connection sureLINK Setting Change sureLINK settings IP Filtering Change IP filtering settings 3G USB Modem Change 3G modem settings

[Main Menu]  [System]  [Network]  [sureLINK Setting]

Enable Enable / disable sureLINK function sureLINK Address Set the sureLINK address of video recording server Refresh Period Set the sureLINK refresh rate

[Main Menu]  [System]  [Network]  [IP Filtering]

Mode Set the IP filtering mode

- Disable: Disable IP filtering

- Allow: Only allow selected IP address to connect

- Deny: Disallow selected IP address to connect

Filtered IP Address Set the IP range to be filtered

[Main Menu]  [System]  [Network]  [IP Filtering]  [Filtered IP Address]

No. Show the IP filtering entry number Start IP Address Show starting IP of the filtered IP range End IP Address Show ending IP of the filtered IP range Add Add an IP filtering entry Delete Delete the selected IP filtering entry Delete All Delete all IP filtering entries

Show previous / next page of filtered IP address

[Main Menu]  [System]  [Network]  [IP Filtering]  [Filtered IP Address]



[Add]

Start IP Address Set starting IP to be filtered End IP Address Set ending IP to be filtered Add Add the filter entry

[Main Menu]  [System]  [Network Setting]  [IP Filtering]  [Filtered IP Address]



[Edit IP Filter]

Press enter or double click on an existing entry to enter [Edit IP Filter] menu.

Start IP Address Change starting IP of the filtering range End IP Address Change ending IP of the filtered range Edit Edit the filter entry

[Main Menu]  [System]  [Network]  [3G USB Modem]

Manufacturer Manufacturer name Model Model Revision Firmware version Operator 3G network operator Signal Strength 3G network signal strength from 0 to 100 IP Address 3G network IP Driver Version Modem driver version Enable Enable/ disable 3G modem Dialup By Set dialup mode

- SMS EVENT: Dialup triggered by sms message

- STARTUP: Dialup after GX startup Active Profile Set profile for 3G dialup Profile Setting Change profiles settings Dialup Test Start dialup test UPGRADE DRIVER Upgrade 3G modem driver from USB device

[Main Menu]  [System]  [Network]  [3G USB Modem]  [Profile Setting]

Access Point Name Dialup Access Point Name Dial Number Dialup Number User Name 3G network login user name Password 3G network login password

[Main Menu]  [System]  [External Keyboard]

Support External Keyboard Display support of external keyboard Server ID Set DVR id for PTZ control Mode Select to set PTZ or server mode

[Main Menu]  [System]  [Camera Setting]

Camera Select a camera Installed Enable / disable the video channel Name Change the name of camera Brightness Set video brightness Contrast Set video contrast Saturation Set video saturation Sharpness Set the sharpness to make video more sharp Undo Undo current change

[[Main Menu]  [System]  [PTZ]

Camera Selected video channel Pan Speed Set pan speed Tit Speed Set tilt speed Patrol Speed Set patrol speed Dwell Time Set dwell time for patrol

[Main Menu]  [System]  [Display]

Server Name Set name of video server Date Time Position Set the position for displaying system time Camera Name Enable Display / hide camera name Sequential Time Set the switch time between cameras in sequential mode Sequential Camera Choose cameras displayed in full screen sequential mode Default Display Mode Set the default display mode OSD Font Color Set the font color of OSD items Fit Screen Set to fit screen or keep aspect ratio Video Out Resolution Set the output display resolution Change Resolution Confirm the change in output resolution Display Refresh Refresh the display in case something goes wrong

[Main Menu]  [System]  [Audio Setting]

Hardware Support Display audio feature is supported by video server Channel Set input audio channel Channel Installed Enable /disable audio selected input channel PA Channel Set PA channel PA Installed Enable /disable PA channel Live Output Enable /disable audio live output channel

[Main Menu]  [System]  [System Upgrade]

Progress Bar Display the upgrade progress Upgrade Upgrade the firmware from USB flash device

[Main Menu]  [System]  [Import Export]

Import Import settings from USB flash device Export Export settings to USB flash device

[Main Menu]  [System]  [Import Export]  [Export]

Video Export camera settings if selected Recording Export recording settings if selected Switch Export switch settings if selected Date/Time Export date/time settings if selected Connection Export network settings if selected Event Handler Export event settings if selected E-mail/SMS/Dialback Export e-mail, SMS and dialback settings if selected Server Export server settings if selected OSD Export OSD settings if selected Select/Deselect All Select / deselect all settings Export Export the selected settings to USB flash device

[Main Menu]  [Event Status]

Alarm Trigger Show alarm trigger status Alarm Tamper Show alarm tamper status Motion Show motion status Video Loss Show video loss status Arm/Disarm Tamper Show arm/disarm tamper status Security Switch Tamper Show security switch tamper status System Tamper Show system tamper status Power Failure Show power failure input status Disk Full Show hard disk usage status HDD Fault Show hard disk available status System Restart Show system restart status Clear Event Clear event that has already reset

[Main Menu]  [Playback]

Date Show date of recording log Time Show time of recording log 1, 2, ... 16 Show cameras that performed recording in red bars Event Select Display detail of the selected event

Show previous / next page of recording log

Display recording log in smaller time scale

Display recording log in bigger time scale

Search recording log by date and time

Extract video from selected time slot

Set Spot Search View

[Main Menu]  [Playback]  [Playback Search]

Date Set the search date Time Set the search time Today Set date and time to current time OK Search for log closest to the date and time

[Main Menu]  [Switch]

Switch 1 – Switch 4 Toggle the status of the switch Switch Setting Change switch settings

[Main Menu]  [Switch]  [Switch Setting]

ID Select switch X to edit Switch X Name Change the name of switch X Switch X Type Change the type of switch X

- Latching: Turn on for a period of time

- Push button: Turn off 1 second after it is turned on Switch X Normal State Change the normal state of switch X

- N.O.: Normal open

- N.C.: Normal close Action Delay Action setting - set the time between turning off and on Latch Duration Action setting - set the time for turning on the switch

[Main Menu]  [Event Handler]

Arm/Disarm Change arm/disarm settings Security Switch Change security switch settings

(Arm/Disarm enabled with Hardware Arm mode only)

Alarm Change individual alarm settings Motion Change motion detection settings Video Loss Change video loss event settings System Tamper Change system tamper event settings Power Failure Change power failure event settings Disk Usage Change disk usage warning event settings HDD Fault Change HDD fault event settings System Restart Change system restart event settings

[Main Menu]  [Event Handler]  [Arm/Disarm]

Enable Enable / disable the arm/disarm control Mode Select the arm/disarm mode Arm State Select circuit open/close as system armed (Hardware Arm only) Tamper Type Set the tamper detection type (Hardware Arm only) Tamper Action Set actions taken when arm input tampered (Hardware Arm only) Associate Switch Associate switch 1 to arm/disarm control status Schedule Arm/Disarm Enable / disable schedule arm/disarm (Schedule Arm only) Normal Arm Schedule Set weekly arm/disarm schedule (Schedule Arm only) Holiday Arm Schedule Set holiday arm/disarm schedule (Schedule Arm only)

[Main Menu]  [Event Handler]  [Arm/Disarm]  [Normal Arm Schedule]

No. Show the schedule number Start Time Show the start time of system armed End Time Show the end time of system armed Weekdays Show the weekdays the schedule applied to Add Add a normal arm schedule Delete Delete the selected normal arm schedule

Show previous / next page of schedules

[Main Menu]  [Event Handler]  [Arm/Disarm]  [Normal Arm Schedule]  [Add]

Weekdays Set the weekdays the new schedule applied to Start Time Set the start time of new schedule End Time Set the end time of new schedule Add Add the new normal arm schedule

[Main Menu]  [Event Handler]  [Arm/Disarm]  [Holiday Arm Schedule]

No. Show the schedule number Start Date Show the start date of schedule End Date Show the end date of schedule Start Time Show the start time of system armed End Time Show the end time of system armed Add Add a holiday arm schedule Delete Delete the selected holiday arm schedule

Show previous / next page of schedules

[Main Menu]  [Event Handler]  [Arm/Disarm]  [Holiday Arm Schedule]  [Add]

Start Date Set the start date of new schedule End Date Set the end date of new schedule Start Time Set the start time of new schedule End Time Set the end time of new schedule Add Add the new holiday arm schedule

[Main Menu]  [Event Handler]  [Security Switch]

Enable Enable / disable the security switch On State Select circuit open/close as security switch on Tamper Type Set the tamper detection type Associate Switch Associate switch 2 to security switch status Tamper Action Set actions taken when security switch is tampered

[Main Menu]  [Event Handler]  [Alarm]

Alarm Select an alarm Enable Enable / disable selected alarm Name Change the name of alarm Source Type Select source of alarm

- BUILT IN: use video server on board alarm

- CAMERA: use external camera alarm

Sensor Type Select circuit open/close as normal alarm state Tamper Type Set the tamper detection type Zone Type Set the zone type: Entry Delay Set the entry delay time (Entry/Exit Zone only) Exit Delay Set the exit delay time (Entry/Exit Zone only) Action Set actions taken when alarm is triggered or tampered ENABLE/DISABLE ALL Enable / disable all alarm

[Main Menu]  [Event Handler]  [Motion]

Camera Select a camera Enable Enable / disable motion event Motion Detection Setting Set motion detection settings Zone Set the zone type: Entry Delay Set the entry delay time (Entry/Exit Zone only) Exit Delay Set the exit delay time (Entry/Exit Zone only) Action Set actions taken when motion is detected ENABLE/DISABLE ALL Enable / disable all motion

[Main Menu]  [Event Handler]  [Motion]  [Motion Detection Setting]

Select Select motion blocks Deselect Deselect motion blocks Select All Select all motion blocks Deselect All Deselect all motion blocks Sensitivity Set the sensitivity level Area Set the area sensitivity (Custom sensitivity only) Level Set the light sensitivity (Custom sensitivity only) OK Save the motion detection settings

[Main Menu]  [Event Handler]  [Video Loss]

Camera Select a camera Enable Enable / disable video loss event Action Set actions taken when video loss is detected

[Main Menu]  [Event Handler]  [System Tamper]

Enable Enable / disable system tamper event Sensor Type Select circuit open/close as normal state Action Set actions taken when system tamper is triggered

[Main Menu]  [Event Handler]  [Power Failure]

Enable Enable / disable power failure event Sensor Type Select circuit open/close as normal state Action Set actions taken when power failure is detected

[Main Menu]  [Event Handler]  [Disk Usage]

Enable Enable / disable disk full event Warning Level Set the warning level Action Set actions taken when disk usage exceeds warning level

[Main Menu]  [Event Handler]  [HDD Fault]

Enable Enable / disable the HDD Fault event Action Set actions taken when disk failure or lost

[Main Menu]  [Event Handler]  [System Restart]

Enable Enable / disable the system restart available event Action Set actions taken when system restart abnormally

[Main Menu]  [Event Handler]  Any Event  [Action]

Recording Change event recording settings Switch Change event switch settings Dial Back Change dialback settings E-mail Change e-mail settings

SMS Change SMS settings Buzzer Change buzzer settings Event LED Change event LED settings Live Camera Change event associated live camera settings PTZ Change event associated PTZ camera settings

[Main Menu]  [Event Handler]  Any Event  [Action]  [Recording]

Enable Enable / disable event recording of that event Recording Mode Set event recording frame rate

- Auto: Record at highest achievable frame rate. The

storage size is large.

- 1 fps: Record at 1 frame per second. Storage size is

comparably small

Duration After Event Clear Set the post-event recording time Recording Camera Select cameras performing event recording

[Main Menu]  [Event Handler]  Any Event  [Action]  [Switch]

Enable Enable / disable switch action of that event Switch Select switches turning on when event triggers General Switch Setting Set the latch duration and action delay

[Main Menu]  [Event Handler]  Any Event  [Action]  [Dialback]

Enable Enable / disable dialback action of that event Retry Duration (Sec) Set the time between each dialback retrial Retry Count Set the number of retrial if dialback fails Entry X Change the settings of dialback entry X Dial Back Test Start the dial back test

[Main Menu]  [Event Handler]  Any Event  [Action]  [Dialback]



[Dialback Entry]

Enable Enable / disable the dialback entry IP Address Set the dialback IP address when event triggers Port Set the dialback port when event triggers

[Main Menu]  [Event Handler]  Any Event  [Action]  [E-mail]

Enable Enable / disable e-mail action of that event Image Attachment Associate Camera

Change event associated camera for image attachment

SMTP Server Change SMTP settings E-mail X Set the e-mail address of recipient X Sender E-mail Set the e-mail address of sender Action Delay Set the minimum time between 2 e-mails of the same event Max Number of E-mail Set the maximum e-mails of an event until event clear E-mail Test Start the e-mail test

[Main Menu]  [Event Handler]  Any Event  [Action]  [E-mail]  [SMTP Server]

Server Address Set the SMTP server address Port Set the SMTP server port Authentication Is authentication required for the SMTP server User Name Set user name used in authentication Password Set password used in authentication Network Setting Change the network settings Time Out Set the allowed time of sending an e-mail in each trial (in

minute)

Retry Set the number of retrial if fails to send the mail

[Main Menu]  [Event Handler]  Any Event  [Action]  [SMS]

Enable Enable / disable SMS action of that event

Phone Number Set recipient phone number Action Delay Set the minimum time between 2 SMS of the same event Max SMS Set the maximum SMS of an event until event clear Voice Call Dial to the phone number while sending SMS notification SMS Test Start the SMS test

[Main Menu]  [Event Handler]  Any Event  [Action]  [Buzzer]

Enable Enable / disable buzzer action of that event Action Delay Set the time between turning off and next turning on Duration Set the time for turning on the buzzer

[Main Menu]  [Event Handler]  Any Event  [Action]  [Event LED]

Enable Enable / disable LED action of that event

[Main Menu]  [Event Handler]  Any Event  [Action]  [Live Camera]

Enable Enable / disable live camera action of that event Associate Camera Select cameras to be displayed when event triggers

[Main Menu]  [Event Handler]  Any Event  [Action]  [PTZ]

Enable Enable / disable live camera action of that event Associate Camera Select PTZ cameras to be displayed when event triggers Preset Number Select preset position of PTZ camera when event triggers

[Main Menu]  [Footage Extraction]

USB Storage Device Select device for saving the footage FORMAT Format the selected USB device Mode Set extraction mode

- Normal: Extract at the same recording frame rate, with

audio

- Quick: Extract selected cameras at low frame rate, no

audio

Channel Choose video channels to extract (Select or Quick mode only) Start Date Set start date of the footage Start Time Set start time of the footage Duration Set video length of the footage Protection Enable / disable password protection Password Set extraction password (Password protection enabled only) EXTRACT Start backup using above settings

[Main Menu]  [User]

Current User Display current log in user Add Account Add new account Edit/Delete Account Edit or remove an account Power On Default Right Access right when not logged in Log out User log out Log In As Other User User log in

[Main Menu]  [User]  [Add Account]

User Name User name of new account (4 – 16 characters) Local Password Password for local log in (4 – 10 characters) Retype Local Password Confirming the password Local Time Out Set the auto log out time when no local operation Account Setting Enable Access right setting System Setting Enable Access right setting Recording Setting Enable Access right setting Video Backup Enable Access right setting Event Control Enable Access right setting Camera Control Enable Access right setting Playback Enable Access right setting Audio Enable Access right setting Video Monitoring Enable Access right setting Switch Enable Access right setting CONFIRM Create the account

[Main Menu]  [User]  [Edit/Delete Account]

Most settings are the same as [Add Account] menu.

Local Log in Enable Enable / disable local log in (with remote log in right only) SAVE Save the account settings DELETE Delete the account

Show settings of previous / next account

[Main Menu]  [User]  [Power On Default Right]

Most settings are the same as [Add Account] menu.

SAVE Save the access rights when server startup or local user log out

4.3. Basic Operation

4.3.1. View Live Video

Depends on the model of the TeleEye RX HD video recording server, user can view up to 16

live videos at the same time. User can also choose to supervise the video channel one by one

using the sequential mode function.

A. By Front Panel Buttons

Press button 1 to 9 to select Camera 1 to 9. Press button 0 first, then press button 0 to 6 to select Camera 10 to 16. Hold down button 0 for a few seconds to change the display resolution.

Display next page of cameras (e.g. Cam 2  Cam 3). Hold down the button for a few seconds to start sequential mode. Switch to next screen mode (e.g. Full  2x2).

Hold down both buttons for a few seconds to refresh the local display.

When OSD menu is opened, the control buttons won’t take effect

B. By Mouse

(Right click)

Open the [Screen Selection] menu

(Left click)

[1] to [16] to display that camera in full screen. [Mode] to toggle display in 2x2, 3x3 and 4x4 mode respectively

[Next] to show next set of cameras

[Sequential] to start sequential mode.

4.3.2. Recording

To suit different situations, TeleEye RX supports 3 recording modes: manual recording, schedule

recording and event recording. When a camera is recording, the icon will be shown next to its name

and the LED will light up in red color.

- Manual Recording: The start/stop operation is controlled manually by operator. Recording will be performed on all cameras once started. When manual recording is on, schedule recording will be disabled.

- Schedule Recording: Recording will be started and stopped according to user defined schedules. Schedules are set on a weekly basis. When schedule recording is enabled, manual recording will be disabled.

- Event Recording: Event recording will be activated if an event is triggered with its recording action enabled. It can be performed with manual recording or schedule recording simultaneously. Detail description and setup procedure will be given later in the Advanced Operation section.

To change recording mode quickly, either press on the front panel, or right click mouse to open

[Screen Selection] and click [Recording]

Recording Quick menu for selecting recording mode

- Off: Disable recording

- On: Enable recording of all cameras

- Schedule: Enable schedule recording

To change other recording settings or edit recording schedules, go to the following menus:

[Main Menu]  [HDD/Recording]

Disk Management View hard disk information

Format and scan disk

Recording Select the recording mode Image Size Set recording resolution

- Ultra-high: 960 x 576

- QUAD: 360 x 288

Video Quality Set video quality Frame Rate Set recording frame rate, applied to all cameras

- Auto: Record at highest achievable frame rate

- X fps: Record at X frames per second

- Custom: Enable custom frame rate for individual camera

Custom Frame Rate Set recording frame rate of individual cameras Disk Mode Set disk mode

- Cyclic: Remove oldest data when hard disk full

- Fixed: Stop recording when hard disk full

Schedule Recording View or change recording schedules Recording Retention Set recording retention settings Recover Retention Recover damaged recorded video

[Main Menu]  [HDD/Recording]  [Schedule Recording]

Add Add a new recording schedule Edit Edit the selected schedule Delete Delete selected schedule Delete Day Delete all schedules on the same day as the selected schedule

[Main Menu]  [HDD/Recording]  [Schedule Recording]  [Add]

Recording Type Type of recording schedule

- Normal: Record when within schedule

- Motion: Record when motion detected and within

schedule

- Custom: Record based on individual camera setting

Weekdays Select the weekdays to apply the schedule Start Time Set the start time of the schedule End Time Set the end time of the schedule Camera Select the cameras to apply the schedule Frame Rate Set recording frame rate of the schedule

(not applicable for Custom frame rate)

ADD Confirm add the schedule setting Motion Setting Set motion detection settings

[Main Menu]  [HDD/Recording]  [Schedule Recording]  [EDIT]

Most settings are the same as [Add] menu.

EDIT Confirm EDIT the schedule setting

4.3.3. Playback

TeleEye RX supports user to view recorded video while not affecting the recording process. A maximum

of 4 video channels can be played at the same time.

[Main Menu]  [Playback]

Date Show date of recording log Time Show time of recording log 1, 2, ... 16 Show cameras that performed recording in red bars Event Select Display detail of the selected event

Show previous / next page of recording log

Display recording log in smaller time scale

Display recording log in bigger time scale

Search recording log by date and time

Extract selected time slot on the log

[Main Menu]  [Playback]  [Search By Date]

Date Set the search date Time Set the search time Today Set date and time to current time OK Search for log closest to the date and time

4.3.4. PTZ

When observing video from local monitor, user can select individual video channel by using panel keys

, , , or (mouse left click). Selected video channel will be pointed by icon. User can

press or (mouse left click) to take PTZ control, then the selected channel will be highlighted by

icon (Only digital PTZ control can be taken, or If the video channel not support analogue PTZ

control). For analogue PTZ supported channel, User can click or for taking PTZ command after

the command box pop-up on video monitoring screen. User can deselect the PTZ control channel by

using or , then the video channel will be pointed by icon.

OSD object selection Digital /Analogue PTZ

control

PTZ tilt up

PTZ tilt down

PTZ pan left

PTZ pan right

PTZ function (only for

analogue PTZ)

PTZ command subtract (only

for analogue PTZ)

PTZ command add

(only for analogue PTZ)

PTZ command box

(only for analogue PTZ)

PTZ command down

(only for analogue PTZ)

PTZ command up

(only for analogue PTZ)

For analogue PTZ control, user can select different PTZ command by buttons, and control

the value by buttons.

ZOOM Control zoom in or out RECALL PRESET:X Recall saved preset position PROGRAM PRESET:X Edit preset position AUTO PAN Start auto pan FOCUS Control focus near or far IRIS Control iris on or off RECALL PATROL:X Recall saved patrol STOP PATROL Stop patrol CLEAR PATROL Clear patrol 1 START TOUR REC Start tour recording STOP TORU REC Stop tour recording SET LIFT LIMIT Set life limit position for auto pan SET RIGHT LIMIT Set right limit position for auto pan

[Main Menu]  [System]  [General PTZ Setting]

Camera Selected video channel Pan Speed Set pan speed Tit Speed Set tilt speed Patrol Speed Set patrol speed Dwell Time Set dwell time for patrol

[Main Menu]  [System]  [External Keyboard]

Support External Keyboard Display support of external keyboard Server ID Set DVR id for PTZ control RS-485 Baud Rate Set RS-485 input baud rate

4.4. Advanced Operation

4.4.1. Install Alarm Sensors and Relay Control Port

TeleEye RX supports up to 16 alarm ports with tamper detection for connecting with alarm sensors, 4

additional input sensors and 4 relay ports for control. The definitions of alarm and relay control ports are

shown in the following diagram.

Pin assignment for TeleEye RX

Pin 1 Alarm 1 Pin 20 GND Pin 2 Alarm 2 Pin 21 GND Pin 3 Alarm 3 Pin 22 GND Pin 4 Alarm 4 Pin 23 GND Pin 5 Alarm 5 Pin 24 GND Pin 6 Alarm 6 Pin 25 GND Pin 7 Alarm 7 Pin 26 GND Pin 8 Alarm 8 Pin 27 GND

Pin 9 Alarm 9 Pin 28 Arm/Disarm Pin 10 Alarm 10 Pin 29 Security Switch Pin 11 Alarm 11 Pin 30 Power Failure Pin 12 Alarm 12 Pin 31 System Tamper Pin 13 Alarm 13 Pin 32 Alarm 14 Pin 14 Alarm 15 Pin 33 Alarm 16 Pin 15 Relay 0a Pin 34 Relay 0b Pin 16 Relay 1a Pin 35 Relay 1b Pin 17 Relay 2a Pin 36 Relay 2b Pin 18 Relay 3a Pin 37 Relay 3b Pin 19 N/A

4.4.2. Install Tamper Circuit and External Resistors

TeleEye RX supports tamper detection on all alarm inputs including arm/disarm input, security switch

input, system tamper and power failure input.

DEOL : Dual End of Line termination with NC and NO connection

SEOL : Single End of Line termination with NC and NO connection

NC/NO : Alarm and other input ports without tamper detection circuit connection

For example: By connecting the tamper circuit with DEOL, the circuit is in the normal close condition if

the resistance between point A and B detects 1.2kΩ (shown as below), whereas the circuit is in normal

open condition if the resistance between point A and B detects 7.2kΩ. The resistance transition from

1.2kΩ to 7.2kΩ is generated by an alarm tamper event for normal close circuit. The setup configuration of

those alarms and input ports are shown in the following diagrams. The circuit debouncing time between

each sensor is 20 milliseconds.

Dual End of Line Configuration

Normal Close (NC)

Normal Open (NO)

Term Status Description

S/C Tamper Wire short (point A and B) LoZ Normal Sensor drive output close

(point B and C)

HiZ Alarm Sensor drive output open

(point B and C)

O/C Tamper Wire open (point A and B)

Term Status Description

S/C Tamper Wire short (point A and B) LoZ Normal Sensor drive output close

(point B and C)

HiZ Alarm Sensor drive output open

(point B and C)

O/C Tamper Wire open (point A and B)

Single End of Line Configuration

Normal Close (NC)

Normal Open (NO)

Without Tamper Detection Circuit Configuration

Normal Close (NC)

Normal Open (NO)

Legend

NO Normally open alarm NC Normally close alarm O/C Open circuit S/C Close circuit LoZ Low impedance HiZ High impedance

Term Status Description

S/C Tamper Wire short (point A and B) LoZ Normal Sensor drive output close

(point B and C)

O/C Alarm Sensor drive output open

(point B and C)

Term Status Description

S/C Alarm Sensor drive output close

(point A and B)

LoZ Normal Sensor drive output open

(point A and B)

O/C Tamper Wire open (point A and B)

Term Status Description

S/C Normal Sensor drive output close

(point A and B)

O/C Alarm Sensor drive output open

(point A and B)

Term Status Description

S/C Alarm Sensor drive output close

(point A and B)

O/C Normal Sensor drive output open

(point A and B)

The table below shows the summary between the resistance network and the condition result.

This table is provided as a reference. There may be a 10% tolerance for the resistance value.

Condition Resistance (Ω)

0 - 400 401 - 2780 2781 – 29.5k 29.5k - infinity

DEOL (Normal Close)

Tamper Short Normal (Close) Alarm (Open) Tamper Open

DEOL (Normal Open)

Tamper Short Alarm (Close) Normal (Open) Tamper Open

SEOL (Normal Close)

Tamper Short Normal (Close) Alarm (N/A) Alarm (Open)

SEOL (Normal Open)

Alarm (Close) Normal (Open) Alarm (N/A) Tamper Open

NC without tamper

Normal (Close) Alarm (N/A) Alarm (N/A) Alarm (Open)

NO without tamper

Alarm (Close) Alarm (N/A) Alarm (N/A) Normal (Open)

Alarm (N/A): Alarm is not applicable

4.4.3. Event Handling

4.4.3.1.

Arm/Disarm

Arm/Disarm input is used for enhancing security level of the surveillance area. This input introduces the

concept of 3 zone types of alarm and motion: fire zone, normal and entry/exit zone.

Armed

If the system is armed, alarm sensor and motion that is set as normal zone can be triggered immediately if

someone triggers the sensor or motion detected. It is usually used when there is no operator at

surveillance area.

Disarmed

If the system is disarmed, alarm and motion events detected from sensors will not result in an alarm and

motion except the fire zone type alarm, motion and arm/disarm tamper. If there are operators at

surveillance area, it is usually disarmed.

Arm/Disarm Mode

TeleEye RX supports 3 different modes of arm/disarm operation:

- Hardware: Use Arm input to arm/disarm, suitable for local operation

- Software: Use software to arm/disarm, suitable for remote operation

- Schedule: Follow preset schedule to arm/disarm, suitable for unmanned location

Under software and schedule mode, the security switch is not applicable.

There are 2 types of arm schedules:

- Normal Schedule: User can set the arm period in terms of weekday. The system would arm according to this weekly schedule.

- Holiday Schedule: User can set the arm date and period for specially handled holiday. If the date is set to holiday schedule, it will follow holiday schedule instead of normal schedule.

Arm/Disarm Tamper Type

Arm/Disarm tamper event triggers if someone cuts the wire between the arm/disarm input and the video

recording server. This event can be triggered once the wire is being cut. Arm/Disarm tamper type has

choice of none, SEOL and DEOL.

Arm State

If arm state is set to close, it indicates arm of TeleEye RX when the state of the circuit is close and disarm

of TeleEye RX when the circuit is open. Oppositely, if arm state is set to open, it indicates arm and disarm

of TeleEye RX when the state of the circuit is open and close respectively.

Physical Configuration for Arm/Disarm

The arm/disarm input and ground of TeleEye RX video recording server needs to connect to a control unit

which is commonly a switch or password panel for arm/disarm input.

[Main Menu]  [Event Handler]  [Arm/Disarm]

Enable Enable / disable the arm/disarm control

Mode Select the arm/disarm mode

Arm State Select circuit open/close as system armed (Hardware Arm only)

Tamper Type Set the tamper detection type (Hardware Arm only)

Tamper Action Set actions taken when arm input tampered (Hardware Arm only)

Associate Switch Associate switch 1 to arm/disarm control status

Schedule Arm/Disarm Enable / disable schedule arm/disarm (Schedule Arm only)

Normal Arm Schedule Set weekly arm/disarm schedule (Schedule Arm only)

Holiday Arm Schedule Set holiday arm/disarm schedule (Schedule Arm only)

[Main Menu]  [Event Handler]  [Arm/Disarm]  [Normal Arm Schedule]

Show previous / next page of schedules

[Main Menu]  [Event Handler]  [Arm/Disarm]  [Normal Arm Schedule]  [Add]

Weekdays Set the weekdays the new schedule applied to Start Time Set the start time of new schedule End Time Set the end time of new schedule Add Add the new normal arm schedule

[Main Menu]  [Event Handler]  [Arm/Disarm]  [Holiday Arm Schedule]

Show previous / next page of schedules

[Main Menu]  [Event Handler]  [Arm/Disarm]  [Holiday Arm Schedule]  [Add]

Start Date Set the start date of new schedule End Date Set the end date of new schedule

Start Time Set the start time of new schedule End Time Set the end time of new schedule Add Add the new holiday arm schedule

4.4.3.2.

Security Switch

It is an input to the video recording server for wiring a security switch. The purpose of the security switch

is to terminate the exit delay for exit zone alarm. If the security switch is on and the system is armed, all

exit delay will be terminated. If the security switch is off and an entry alarm is triggered, entry delay will

start.

Security Switch Tamper Type

Security switch tamper event triggers if someone cuts the wire between the security switch input and the

video recording server. This event can be triggered once the wire is being cut. Security switch tamper type

has choice of none, SEOL and DEOL.

On State

If security switch on state is set to close, it indicates security switch on and off of TeleEye RX when the

state of the circuit is closed and open respectively. Oppositely, if security switch on state is set to open, it

indicates security switch on and off of TeleEye RX when the state of the circuit is open and closed

respectively.

Physical Configuration for Security Switch

The security switch input and ground of TeleEye RX video recording server needs to connect to a control

circuit which is commonly the lock of the surveillance area for security switch input.

[Main Menu]  [Event Handler]  [Security Switch]

4.4.3.3.

Alarm

It is an input to the video recording server from external alarm sensors. Alarm can be used to detect many

events occur at the surveillance area, such as fire and illegal entering by someone. The alarm event

supports BS 8418:2003 which has arm/disarm and security switch functions.

Sensor Tamper Type

Alarm tamper event will be triggered if someone cuts the wire between the alarm input and the video

recording server. This event behaves as fire zone type that can be triggered once the wire is being cut.

Alarm tamper type has choice of none, SEOL and DEOL.

Sensor Type

If the alarm sensor input circuit type is normal close (NC), when the state of the circuit is opened, it

indicates alarm trigger of TeleEye GX, while nothing happens when the state of the circuit is closed. If the

alarm sensor input circuit type is normal open (NO), when the state of the circuit is closed, it indicates

alarm trigger of TeleEye GX, while nothing happens when the state of the circuit is open.

Zone Type

All alarm sensors can be associated with zone types if Arm/Disarm input is installed.

- Normal Zone: This zone allows alarms to be triggered after system armed.

- Fire Zone: This zone allows alarms to be triggered no matter which arm state of the system is, i.e. armed or disarmed. It is suitable for installation of fire detectors

- Entry/Exit Zone: This zone allows user to set the delay time for entering or leaving the surveillance area without triggering any alarm event. If alarm recording action is enabled, recording starts at entry or exit time throughout the delay.

Example of Entry/Exit Zone WITH Security Switch Usage

For Entry Zone:

The entry delay is the period of time between entering the surveillance zone and reaching the video

recording server. In order to disarm the system for maintenance or repair, user / installer needs to turn off

the security switch and enter the surveillance zone. The delay timer starts from the 1st trigger by the 1st

alarm sensor (i.e. Alarm 4). Note that if user enables recording action, recording action is automatically

activated during entry delay.

The detail description is shown as follows:

1. User turns off security switch

2. The alarm is set at entry delay

3. The 1st trigger is made by Alarm 4 (i.e. user enters the surveillance zone and the entry delay time

begins)

4. 2nd, 3rd and 4th trigger are made and each entry delay starts respectively

5. User disarms the system for maintenance

For example: If the time for going from security switch to video recording server is about 8 minutes,

Delay 4 should be around 8 minutes, while Delay 3 should be longer than the time for going from security

switch to Alarm 3, and so on.

For Exit Zone:

The exit delay is the period of time for leaving a surveillance zone without making false alarm (i.e. Alarm

1 to Alarm 4). The purpose is to let the user / installer have enough time to leave the surveillance zone

after the video recording server is armed. User / installer can set the delay time for each alarm. Note that

if user enables recording action, recording will be activated when an alarm is triggered during exit delay.

The detail description is shown as follows:

1. User arms the system

2. The alarm is set at exit delay and timer of all alarms begin

3. The 1st trigger is made by Alarm 1 (i.e. user leaves the surveillance zone)

4. 2nd, 3rd and 4th triggers are made respectively

5. User turns on the security switch or waits for all alarm exit delays to expire

For example, if the time for leaving the surveillance zone is about 8 minutes, user should adjust the delay

time so that Delay 1 = leaving time between video recording server and Alarm 1, Delay 2 = leaving time

between video recording server and Alarm 2, Delay 3 = leaving time between video recording server and

Alarm 3 and Delay 4 should be 8 minutes. The alarm will be activated after the exit delay expired.

Example of Entry/Exit Zone WITHOUT Security Switch Usage

For Entry Zone:

The entry delay is the period of time between entering the surveillance zone and reaching the video

recording server. In order to disarm the system for maintenance or repair, user / installer enters the

surveillance zone. The delay timer starts from the 1st trigger by the 1st alarm sensor (i.e. Alarm 4). Note

that if user enables recording action, recording action is automatically activated during entry delay.

The detail description is shown as follows:

1. The alarm is set at entry delay

2. The 1st trigger is made by Alarm 4 (i.e. user enters the surveillance zone and the entry delay time

begins)

3. 2nd, 3rd and 4th trigger are made and each entry delay starts respectively

4. User disarms the system for maintenance

For example: If the time for going from security switch to video recording server is about 8 minutes,

Delay 4 should be around 8 minutes, while Delay 3 should be longer than the time for going from security

switch to Alarm 3, and so on.

For Exit Zone:

The exit delay is the period of time for leaving a surveillance zone without making false alarm (i.e. Alarm

1 to Alarm 4). The purpose is to let the user / installer have enough time to leave the surveillance zone

after the video recording server is armed. User / installer can set the delay time for each alarm. Note that

if user enables recording action, recording will be activated when an alarm is triggered during exit delay.

The detail description is shown as follows:

1. User arms the system

2. The alarm is set at exit delay and timer of all alarms begin

3. The 1st trigger is made by Alarm 1 (i.e. user leaves the surveillance zone)

4. 2nd, 3rd and 4th triggers are made respectively

5. User waits for all alarm exit delays to expire

For example, if the time for leaving the surveillance zone is about 8 minutes, user should adjust the delay

time so that Delay 1 = leaving time between video recording server and Alarm 1, Delay 2 = leaving time

between video recording server and Alarm 2, Delay 3 = leaving time between video recording server and

Alarm 3 and Delay 4 should be 8 minutes. The alarm will be activated after the exit delay expired.

Different Combination of Cases of Arm/Disarm, Security Switch and Alarm for the 3 Zone Type

Initial State Step 1 Step 2 Step 3 Result

Alarm Arm Security

Switch

Fire Zone

No trigger Arm On Trigger alarm \ \ Alarm trigger

Arm Off Trigger alarm \ \ Alarm trigger Arm Uninstall Trigger alarm \ \ Alarm trigger Disarm \ Trigger alarm \ \ Alarm trigger Uninstall \ Trigger alarm \ \ Alarm trigger Uninstall Uninstall Trigger alarm \ \ Alarm trigger

Normal Zone

No trigger Arm On Trigger alarm \ \ Alarm trigger

Arm Off Trigger alarm \ \ Alarm trigger Arm Uninstall Trigger alarm \ \ Alarm trigger Disarm \ Trigger alarm \ \ No alarm trigger Uninstall \ Trigger alarm \ \ Alarm trigger Uninstall Uninstall Trigger alarm \ \ Alarm trigger

Entry/Exit Zone

No trigger Arm On Trigger alarm \ \ Alarm trigger

Disarm Off Arm.

Exit delay starts

Trigger alarm.

Recording starts

if action enabled

Security switch on.

Exit delay ends.

Recording stops

Alarm can be triggered any time after that

Exit delay ends after preset exit time.

Recording stops

Alarm can be triggered any time after that

Arm On Security switch

off

Trigger alarm.

Entry delay starts.

Recording starts

if action enabled

Disarm No alarm trigger.

Recording stops

Entry delay ends after preset entry time

Alarm trigger.

Recording don’t

stop unless

disarm

Disarm Uninstall\ Arm.

Exit delay starts

Trigger alarm.

Recording starts

if action enabled

Exit delay ends after preset exit time.

Recording stops

System enter entry delay automatically after next alarm trigger

Arm Uninstall Trigger alarm.

Entry delay starts.

Recording starts

if action enabled

Disarm \ No alarm trigger.

Recording stops

Entry delay ends after preset entry time

\ Alarm trigger.

Recording don’t

stop unless

disarm

Disarm Trigger alarm \ \ No alarm trigger Uninstall Trigger alarm \ \ Alarm trigger Uninstall Uninstall Trigger alarm \ \ Alarm trigger

TeleEye RX806, RX812, RX800 Series, RX816 User Manual Lite

Specifications and Main Features

Frequently Asked Questions

User Manual