Page 1
TeleEye RX538 User Guide Page 1
RX Series
Mobile Digital Video Recorder
RX 538
User Guide
TeleEye RX538 User Guide
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TeleEye RX538 User Guide Page 2
Notice:
Signal Communications Limited reserves the right to make improvements to the product
described in this manual at any time and without notice.
This manual is copyrighted. All rights are reserved. This manual should not be copied,
reproduced or translated in whole or part without prior consent from Signal
Communications Limited.
TeleEye is a trademark of Signal Communications Limited and is registered in China,
European Communities, Hong Kong, US and other countries.
All other trademarks are the property of their respective owners.
Copyright (c) 2014 Signal Communications Limited (A member of TeleEye Group).
All rights reserved.
Version 1.00
Limits of Liability and Disclaimer of Warranty
Signal Communications Limited has taken care in preparation of this manual, but makes
no expressed or implied warranty of any kind and assumes no responsibility for errors or
omissions. No liability is assumed for incidental or consequential damages in connection
with or arising out of the use of the information or accessories contained herein.
Features and specifications are subject to change without prior notice.
TeleEye RX538 User Guide
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TeleEye RX538 User Guide Page 3
Content
1. Introduction
1.1 Introduction ....................................................................................................................... 4
1.2 Packages contents ............................................................................................................ 5
1.3 Features ............................................................................................................................ 6
1.4 Front Panel Description .................................................................................................... 6
1.5 Rear panel Description ..................................................................................................... 7
2. Hardware Installation
2.1 Hard Disk Installation ........................................................................................................ 8
2.2 Hard Disk Removal ........................................................................................................... 9
2.3 Mobile Data Modem Installation ..................................................................................... 10
2.4 Wireless LAN Adaptor Installation .................................................................................. 10
2.5 Vehicle Mounting ............................................................................................................. 11
2.6 Video Installation ............................................................................................................. 13
2.7 Alarm installation ............................................................................................................. 14
2.8 Power Connection ........................................................................................................... 15
3. Set-up Procedures
3.1 Before Set-up ................................................................................................................... 16
3.1.1 TeleEye sureSIGHT Lite Installation ..................................................................... 16
3.1.2 TeleEye IP Setup Utility Installation ...................................................................... 20
3.1.3 Set-up Preparation ................................................................................................ 22
3.2 Hard Disk Formatting ...................................................................................................... 25
3.3 Hard Disk Available Event ............................................................................................... 26
3.4 Network Setting ............................................................................................................... 27
4. Operation
4.1 Live Operation Through Mobile Data Modem ................................................................. 29
4.2 Live Operation Through LAN/Wireless LAN ................................................................... 32
4.3 Recording ........................................................................................................................ 32
4.4 Footage Extraction .......................................................................................................... 37
5. Appendix
5.1 Limited Warranty ............................................................................................................. 39
5.2 SureLink Technology ....................................................................................................... 40
5.3 Firmware Upgrade .......................................................................................................... 43
5.4 Security Mode ................................................................................................................. 45
5.5 Specification .................................................................................................................... 47
TeleEye RX538 User Guide
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TeleEye RX538 User Guide Page 4
1. Introduction
1.1 Introduction
TeleEye RX538 is a robust digtal video recorder designed for fleet security applications.
By using the award-winning SMAC-M multi-streaming video compression technology,
TeleEye RX538 delivers no compromise performance on simultaneous recording and
transmission via mobile network.
TeleEye RX538 can continuously record videos of every single detail during the vehicle in
service. By connecting TeleEye RX538 to a mobile data modem, the driver can push a
button to trigger the TeleEye RX538 to send an alarm and seamless video back to the
central monitoring station via mobile networks such as HSDPA, UMTS, EDGE or GPRS
in an emergency situation. In conjunction to a Wi-Fi gateway, the recorded data can be
reviewed and extracted to the central storage server via a Wi-Fi network after the vehicle
returning back to the depot.
Live monitoring using mobile network
Mobile Data Modem
TeleEye
RX538
Mobile
Network
Video extraction and playback via WiFi
TeleEye SF360
TeleEye
TeleEye
RX538
RX538
Internet
TeleEye CMS
TeleEye sureSIGHT
TeleEye RX538 User Guide
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TeleEye RX538 User Guide Page 5
1.2 Packages Contents
1.TeleEye RX 538
4.Bracket
6.HDD Mount
2.Warranty Card
3.Registration Code Sheet
5.DB 15 Video Cable
8.HDD Mounting Screws
7.Mounting Screws (Bracket)
TeleEye RX538 User Guide
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TeleEye RX538 User Guide Page 6
1.3 Features
Automated digital recording initiated by vehicle's ignition
Remote video surveillance on 3G & 4G Network
Max. resolution per channel:
960x576 @25fps (P)
960x480 @30fps (N)
Real time crystal clear video recording
Hacker resistant technology
Dual compressions: H.264 for recording and enhanced SMAC-M for video streaming
Support up to 2 x2.5” SATA HDDs
Triplex operations: simultaneous monitoring, recording & playback
Multiple login accounts
sureLink for reliable connection through dynamic IP
BS 8418 compliant for sophisticated event management with sureGUARD
Video management software with sureSIGHT
iView HD for remote monitoring on mobile phones
Fast detachment & shock protection design
1.4 Front panel description
Power LED
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TeleEye RX538 User Guide Page 7
Item Name Function
1 Alarm IN/ Relay OUT External alarm input and relay output
2 DC12-24V Connecting 12-24 V DC input
3 Power Jack Connecting to 16V DC power adapter
4 RS-485 For telemetry use
5 USB port Connecting 3G USB modem
6 Ethernet RJ45 socket for network connection
7 Fuse Protect the machine
8 VGA port Connecting with VGA port
9 TV OUT Digital video output
10 Audio PA output/ PB output
11 Audio input Audio input
12 Video-in Video input
1.5 Rear panel description
1 2 3 4 5 6 7 8 9 10 11 12
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TeleEye RX538 User Guide Page 8
2. Hardware Installation
2.1 Hard Disk Installation
Step 1
Remove screws on left cover.
Step 2
Open the left cover.
Step 3
Insert the Hard Disk into the SATA port.
Step 4
Mount the Hard Disk with given screws and rings.
Step 5
put the left cover back and fix it with the screws.
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TeleEye RX538 User Guide Page 9
2.2 Hard Disk Removal
Step 1
Remove screws on the left cover.
Step 2
Open the left cover.
Step 3
Remove screws which mount the Hard Disk.
Step 4
Slide the Hard disk out.
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TeleEye RX538 User Guide Page 10
2.3 Mobile data modem installation
Mobile Data Modem
Connect Mobile Date Modem to the USB port.
2.4 Wireless LAN adaptor installation
CAT5 Ethernet
Cable
Connect CAT5 Ethernet Cable to the Wireless LAN adaptor.
Wireless LAN adaptor
TeleEye RX538 User Guide
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TeleEye RX538 User Guide Page 11
2.5 Vehicle Mounting
Horizontal mounting
Step 1
Measure four positions for mounting screws to the vehicle and then drill holes on the
surface.
Step 2
Mount it with given screws and rings.
Left Mounting Plate
Vertical mounting
Step 1
Remove four screws on RX538 .
Left Mounting Plate
Right Mounting Plate
Right Mounting Plate
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TeleEye RX538 User Guide Page 12
Step 2
Swap the left mounting plate with the right mounting plate.
Right Mounting Plate
Step 3
Mount the plates to the RX538 with screws and rings.
Step 4
Measure four positions for mounting screws to the vehicle and then drill holes on the
surface.
Step 5
Mount it with given screws and rings.
Left Mounting Plate
Right Mounting Plate
TeleEye RX538 User Guide
Left Mounting Plate
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TeleEye RX538 User Guide Page 13
2.6 Video installation
Fix Camera
Connect the fix camera to the VIDEO IN with DB15 Video Cable(item 5 on P.5).
PTZ Camera
Step 1
Connect the PTZ camera to the VIDEO IN with DB15 Video Cable.
Step 2
Connect RS-485 bus to the RS-485 port.
RS-485 Bus
DB 15 Video
Cable
PTZ Camera
Fix Camera
DB 15 Video
Cable
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TeleEye RX538 User Guide Page 14
Pin 1 ALARM 1 Pin 20 GND
Pin 2 ALARM 2 Pin 21 GND
Pin 3 ALARM 3 Pin 22 GND
Pin 4 ALARM 4 Pin 23 GND
Pin 5 ALARM 5 Pin 24 GND
Pin 6 ALARM 6 Pin 25 GND
Pin 7 ALARM 7 Pin 26 GND
Pin 8 ALARM 8 Pin 27 GND
Pin 9 ALARM 9 Pin 28 ARM/DISARM
Pin 10 ALARM 10 Pin 29 SECURITY SWITCH
Pin 11 ALARM 11 Pin 30 POWER FAILURE
Pin 12 ALARM 12 Pin 31 SYSTEM TAMPER
Pin 13 ALARM 13 Pin 32 ALARM 14
Pin 14 ALARM 15 Pin 33 ALARM 16
Pin 15 RELAY 0a Pin 34 RELAY 0b
Pin 16 RELAY 1a Pin 35 RELAY 1b
Pin 17 RELAY 2a Pin 36 RELAY 2b
Pin 18 RELAY 3a Pin 37 RELAY 3b
Pin 19 N/A
2.7Alarm installation
TeleEye RX supports up to 16 alarm ports in that order with tamper detection for
connecting with alarm sensors, 4 additional input sensors and 4 relay ports for control.
The definitions of alarm and relay control ports are shown in the following diagram.
Pin assignment for TeleEye RX
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TeleEye RX538 User Guide Page 15
2.8 Power connection
Step 1
Connect 16V power supply with adaptor cable according to the following instruction:
V+ (16V) : White, Red
GND : Yellow / Blue, Green, Black
Step 2
Connect Power DC-16V input to the power supply with power adaptor cable.
Power Adaptor Cable
Step 3
Power on RX538.
Power Supply
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TeleEye RX538 User Guide Page 16
3. Set-up Procedures
3.1 Before Set-up
3.1.1 TeleEye sureSIGHT Lite Installation
sureSIGHT is an integrated video management platform for IP cameras and Video
Recording Servers. Its modular design allows customers to scale up easily and add
functional modules to suit specific requirements.
For the sureSIGHT Lite installation, please refer to the following steps:
Step 1
Put the installation CD into the CD-ROM or DVD-ROM. The installer will pop up
automatically.
If not, go to “My Computer” to browse the CD. Execute “Installer .exe” to run the
installer.
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TeleEye RX538 User Guide Page 17
Step 2
Click [Install] next to the JAVA Runtime. If JAVA Runtime is installed, jump to Step 3.
Note: JAVA Runtime has to be installed before installing sureSIGHT Lite.
Click [Install >] at the right hand bottom. Click [Close].
Step 3
If JAVA Runtime is successfully installed, the installer menu will be shown as below. Click
[Install] next to the sureSIGHT Lite in the installer menu.
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TeleEye RX538 User Guide Page 18
Step 4
After reading the terms of License Agreement, click [Yes] to accept and install Microsoft
Visual C++ 2005 Redistributable. After that, click [Next >] in the Welcome Window.
Step 5
After reading the License Agreement, select “I Agree” to confirm and the click [Next >].
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TeleEye RX538 User Guide Page 19
Step 6
If needed, click [Browse…] to change the installation path of sureSIGHT and click
[Disk Cost…] to check the available space for the installation.
Click [Next >]. Then, click [Next >] to start the installation.
Step 7
Wait until there is the Installation Complete Window shown. Then, click [Close].
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TeleEye RX538 User Guide Page 20
Step 8
When the sureSIGHT Lite is installed successfully, the installer menu will be shown as
below.
3.1.2 TeleEye IP Setup Utility Installation
Step1
Install “TeleEye IP Setup Utility” from the installation CD.
(Note: “TeleEye IP Setup Utility” requires .NET framework to operate properly, please
install the .NET framework which is in the installation CD if needed.)
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TeleEye RX538 User Guide Page 21
Step 2
Click [Next >] to begin the installation. Click [Browse…] to change the installation path
of IP Setup Utility and click [Disk Cost…] to check the available space for the
installation. Then, click [Next >].
Step 3
Click [Next >] to confirm the installation.
Step 4
Wait until there is the installation Complete Window shown.
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TeleEye RX538 User Guide Page 22
Click [Close] to finish the installation.
3.1.3 Set-up Preparation
Step 1
Power on RX538 and connect it to the network with Ethernet Cable.
Step 2
Run TeleEye IP Setup Utility software.
Step 3
Find the RX538 mobile digital video recorder according to the serial number (which is
shown on the Registration Code Sheet), the IP address of the RX538 can be obtained by
the IP Setup Utility software.
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TeleEye RX538 User Guide Page 23
Step 4
Click [Edit].
Step 5
Assign an IP address to RX538.
There are two methods in assigning an IP address to it.
Method 1 – Automatically
Check “Obtain an IP address automatically” to assign the IP address by DHCP
server. Users only need to input the port number.
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TeleEye RX538 User Guide Page 24
Method 2 – Manually
Uncheck “Obtain an IP address automatically”. Then enter another IP address,
port, network mask and gateway.
Step 6
If user want to use sureLINKservice, check the “sureLINK enable” box. Then, input the
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TeleEye RX538 User Guide Page 25
registered sureLINK address and select the desired refresh rate.
Please refer to “5.2 sureLINK Technology” (P. 40) for details on sureLINK service.
Step 7
Click [Apply] to save the changes. Enter the password to proceed.
Note: Default password is “0” + “digits of serial number”. For example, if the serial number is
RXS10538, the default password is “010538”.
Step 8
Run TeleEye sureSIGHT Lite application.
Step 9
Click [Add site manually] to add a site.
Step 10
Enter the site name and IP/sureLINK address, select the connection type, enter
username and password. Click [OK].
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TeleEye RX538 User Guide Page 26
Note: Default user name is “admin” and password is “0” + digits of serial number.
3.2 Hard Disk Formatting
New Hard Disk need to be formatted before use.
Step 1
Click [Remote site] at the left hand top [Site settings...].
Step 2
Click [Disk Management].
Step 3
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TeleEye RX538 User Guide Page 27
Click [Format All disk] to format the Hard Disk and enter the password(“0”+digits of
serial number.).
Note: It may take several minutes.
Step 4
RX538 will be restarted automatically after finishing Hard Disk formatting.
3.3 Hard Disk Available Event
Hard Disk Available Event will be triggered when there is failed Hard Disk or Hard Disk
with unusual performance. It is highly recommeded to enable this event after formatting
Hard Disk. It can be associated with dial-back, Email or buzzer action etc.
Step 1
After formatting Hard Disk, click [Event matrix] [Event] [Disk fault].
Step 2
Check “Enabled” under Disk fault event setting.
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TeleEye RX538 User Guide Page 28
3.4 Network Setting
Step 1
Click [Connection].
Step 2
Select 100Mbps to “LAN steam”.
Note: Throughput setting is used to limit RX538 output data rate at individual video
stream. There are some suggestions to initial throughput below.
HSDPA / UMTS : 512 kbps
EDGE : 64 kbps
GPRS : 19.2 kbps
As mobile data rate varies with different environment, if video delayed, please select
lower throughput.
Step 4
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TeleEye RX538 User Guide Page 29
Click [Network].
Step 5
Enter the assigned IP address , Subnet mask and Gateway under the Network setting.
Also, you can enable “Auto IP(DHCP)”.
Step 6
Click [Apply] to save all the settings.
4. Operation
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TeleEye RX538 User Guide Page 30
4.1 Live Operation Through Mobile Data Modem
Step 1
Make sure the mobile service provider support streaming at Internet connection.
Step 2
Click [Remote site] at the left hand top [Site settings...].
Step 3
Click [Connection] [3G USB Modem].
Step 4
Select “Enabled”.
Step 5
Select Start up mode or SMS event mode to “Dialup by”. As RX538 support two profiles,
select desired profile which is according to the SIM card.
Notes:There are two different modes : Start up mode and SMS/ Event mode to operate
with mobile data modem.
Start up mode
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TeleEye RX538 User Guide Page 31
It will dial up to Internet when RX538 power up. This mode is suitable for
user who obtain a real IP address for mobile network connection.
SMS/ Event mode
RX538 dial up to Internet when event triggered a dial-back action or receives
a valid dial-back SMS message. It is recommended to user who do not obtain a
real IP address for mobile network connection.
Start up mode
Step 6
Enter Access point name(APN) and dial number of the SIM card.
Notes: please refer to telecommunication service provider's settings.
Step 7
Enter username and password if mobile service provider require username and
password authentication.
Step 8
Click [Test] to test the configuration.
Step 9
Click [Apply] to save all the settings.
SMS/ Event mode
Step 6
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TeleEye RX538 User Guide Page 32
Enter Access point name(APN) and dial number of the SIM card.
Notes: please refer to telecommunication service provider's settings.
Step 7
Enter user-name and password if mobile service provider require user-name and
password authentication.
Step 8
Click [Test] to test the configuration.
Step 9
Click [Apply] to save all the settings.
Step 10
Back to the main page, click [System [administrator]] [Dialback standby].
Step 11
Enter 2048 to “Stand by port”.
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TeleEye RX538 User Guide Page 33
Step 12
Click .
Step 13
Send SMS to number of SIM Card.
Notes: please send:
teip<space><dialback ip><space><port><space>endip
e.g teip 202.73.90.90 2048 endip
RX538 dial-back to the given IP when it receive the SMS.
4.2 Live Operation Through LAN / Wireless LAN
Please refer to “3.1.3 Set-up Preparation” (P.22) started from Step 8.
4.3 Recording
There are two methods to record the videos:
1. General Setting
2. Schedule Setting
General Setting
Step 1
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TeleEye RX538 User Guide Page 34
Click [Remote site] at the left top on main page [Site settings...] [Recording].
Step 2
Edit the recording setting. You may change frame rate, disk mode, quality and image
size.
Step 3
If needed, check “Recording retention” to automatically discarded outdated videos. Enter
the number of days of latest videos needed. You can set a time for RX538 to remove
unneeded video.
Step 4
Click [Start] to rebuild the recording log when undiagnosable problems occur.
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TeleEye RX538 User Guide Page 35
Schedule Setting
Step 1
Select “Scheduled recording” from the left panel. Then click [Add].
Step 2
Set the schedule and frame rate, and choose the camera's recording type. Then click
[OK].
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TeleEye RX538 User Guide Page 36
Note: 1.To set fully day schedule, please set both start time and end time as 00:00.
2. Motion recording means recording only when motion occurs during scheduled
period.
Step 3
If needed, select a schedule and click [Edit] to change the settings.
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TeleEye RX538 User Guide Page 37
Step 4
To delete, select a schedule and click [Remove].
After Selection
Step 5
Choose a scope to delete and then click [OK].
Step 6
If needed, select a schedule and click [Copy] to duplicate the schedule.
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TeleEye RX538 User Guide Page 38
Step 7
Choose the scope and weekdays to copy. Then click [OK].
Step 8
After setting, click [Apply] to save all settings.
4.4 Footage Extraction
Footage Extraction can backup the stored data in the transmitter into local Hard Disk.
User need to set the start time and video length or size for extraction.
Step 1
Click [Remote site] at the left top on main page [Extract video...].
Step 2
Select the path of extraction saved, and cameras for footage extraction.
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TeleEye RX538 User Guide Page 39
Step 3
Select mode for footage extraction.
(Note: Lower frame rate for quick mode.)
Step 4
Select the desired Start date, Start time, Period Length, and End time for extraction.
(Note: [Current hour] is to select start time of the recording log while [Rec. start time] is
to select current hour of the transmitter.)
Step 5
Click [Start extraction] at the right hand bottom to start extraction of video.
Note: Video extraction is not successful when
1. Two sites carrying out back-up process in the remote site at the same time, or
2. Recording retention process carrying out at the same time
TeleEye RX538 User Guide
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TeleEye RX538 User Guide Page 40
5. Appendix
5.1 Limited Warranty
Conditions, Limitations and Liabilities of This Warranty:
1. Signal Communications Ltd. (hereinafter called TeleEye) provides free repairing labour
and free repairing parts for the first 12 months. Please present the Warranty Card and
the original invoice when you are asking for service support.
2. In case of applicable, TeleEye staff shall request a remote access inspection or trouble
shooting through internet, PSTN, ISDN, or mobile media.
3. When service is required, the Customer is responsible for all the transportation costs.
4. Outdoor services are not included. Subject to TeleEye, outdoor services will be
provided at extra charges.
5. This warranty does not extend to cover any damages or malfunction resulting from
disaster, environmental factor, abnormal humidity/temperature, improper voltage,
electrostatic discharge, misuse, negligence, ignorance, accident, mold, or
repairs/modifications made by any person(s) other than the authorized personnel of
TeleEye.
6. TeleEye reserves the right to charge Customer an inspection fee, on-site service fee or
cost of parts if (i) no fault in the equipment can be found during inspection or (ii) the
defect is caused at conditions those mentioned in point 5 above or (iii) Customer fail in
providing access methods to the site or the equipment, e.g specified access permit or
key. Such determination is up to the sole discretion of TeleEye.
7. The warranty is void if any of the cabinet seal has been removed or opened if there is
any such sign not being made by any authorized personnel of TeleEye.
8. Under no circumstance shall TeleEye be liable for any damages to any parties so
caused by the usage of the above specified equipment or so caused during service
provision.
9. The conditions, limitations and liabilities of this warranty card may be extended to
further terms and conditions or superseded by other terms and conditions when
otherwise specified on any of the products.
10.Customer shall be responsible for backing up the data contained in the disk products.
11. TeleEye shall have no responsibility arising out of any damage to, or loss of the data
contained in the disk products.
12.All the above determinations are up to the sole discretion of TeleEye.
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TeleEye RX538 User Guide Page 41
5.2 sureLINK Technology
sureLINK technology is available in TeleEye RX, which enables you to connect to the
transmitter with broadband dynamic IP Internet connection. If you can only use
broadband dial-up account to connect to the Internet through your computer, sureLINK
provides a solution for sharing the Internet connection between your computer and the
transmitter.
sureLINK is a group of additional functions, services and software provided for the
transmitter so as to make it to connect to the Internet in any connection methods. Such
function can only be used if you have applied for this service. After you have done so,
you also need to configure the transmitter to make sureLINK available. This section will
help you to configure and use it.
By using of sureLINK technology, the powerful TeleEye RX can work on broadband
Internet economically, a cost effective and convenient remote live video monitoring
anytime and anywhere.
sureLINK Address
You can apply for a sureLINK address (domain name), such as
www.hkpublic.teleeye.teleeye.net , for your transmitter. You can use this name to login or
browse the built-in web server **. One of the advantages is that you are not required to
memorize the IP address (e.g. 210.177.50.156) of the transmitter. Since the sureLINK
address is fixed while the IP address may change periodically (in case when dynamic IP
is used), you do not need to worry about the expiration of the IP address. The sureLINK
address can also be used in transmitter web browsing to see live video on standard web
browser (e.g. IE, Netscape).
Refreshing Rate
When sureLINK address feature is enabled, the transmitter will periodically update its
current IP address to our database to ensure that the sureLINK address is always
forwarded to a valid IP. You can set this update period through OSD menu.
DNS Services:
Assigned when the TeleEye RX can directly access the Internet without the help of
TeleEye Proxy Server.
** : This function will be supported in TeleEye RX transmitter version 2.00.00 or later
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TeleEye RX538 User Guide Page 42
How to Apply for sureLINK Address
You can apply for sureLINK by visiting our web site at http://www.TeleEye.com
Step 1
Click [Customer Login].
Step 2
Sign up to create your user account.
Step 3
Login the page using your registered name and password.
Step 4
Click ''sureLINK Address Registration'' button.
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TeleEye RX538 User Guide Page 43
Step 5
Sign up with the user account.
Step 6
Enter a sureLINK address (Domain Name), your Transmitter Serial No. and Registration
Code in the fields provided respectively. Then click the APPLY button. The process is
then completed.
After we received your domain name registration for your transmitter, your application will
be processed. Normally, it requires about 1 working day to activate sureLINK for your
transmitter. You will receive a notification mail when your sureLINK service is ready.
Transmitter Modification
Since the sureLINK (Domain name) address corresponds to a single transmitter, if you
change from one transmitter to another one, you have to inform us to update our
database record. To do this, you can visit our TeleEye Product Support again and follow
the steps as below:
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TeleEye RX538 User Guide Page 44
Step 1
Click [Transmitter Modification] [Select] a sureLINK address (Domain Name) you
want to modify.
Step 2
Enter the Old Registration Code, New Transmitter Serial Number and New Registration
Code at each field provided. Click [Modify] button to submit the form.
If the above procedure is completed successfully, the sureLINK will be effective
immediately.
5.3 Firmware Upgrade
Step 1
Click [Remote site] [Site settings].
Step 2
Click [Server] at the top [Upgrade firmware].
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TeleEye RX538 User Guide Page 45
Step 3
Click [Browse...] to find the firmware upgrade file.
Step 4
Choose the .rxp file, click [Open].
Step 5
Click [Start] to start firmware updating, and then wait until the progress completed
(Note: Do not close the panel until upgrading finished.)
Step 6
Click [Apply] to save the change.
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TeleEye RX538 User Guide Page 46
5.4 Security Mode
RX538 support advanced security mode only.
Advanced security mode
20 definable user accounts**
Different access right between each user account (User account can only be
applied to local OSD and remote software)
Password encryption in network transmission.
6 concurrent users in advanced security mode.
Advanced security mode (User account)
18 normal user accounts and 2 special defined user accounts (‘ADMINISTRATOR’
and ‘DEFAULT LOCAL USER’) in RX.
Account structure
Type Description Remark
General setting
User name Log-in user name from remote software 4-16 characters
Account type LOCAL / REMOTE/ BOTH Allow user to log-in from local
Access right Access right of the user account (Access right)
Remote account type setting
Remote password Log-in password from remote software 4-10 characters
Local account type account type setting
Local password Log-in password from local OSD menu 4-10 characters (ONLY numeric
Local time out Automatic log-out time period when
keypad ideal
Case non-sensitive
Unique between each account
OSD / remote software / both
Case non-sensitive
character available)
Unique between each account
Except in playback state
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TeleEye RX538 User Guide Page 47
Special defined accounts
ADMINISTRATOR
User name ADMIN FIXED
Account type BOTH FIXED
Access right ALL FIXED
Remote password 0+ Serial Number Available to change
Local password 111111 Available to change
Local time out No time out Available to change
** This is a local default user account. Local OSD will be log-in as this account automatically at RX startup, or when user log-out in local
OSD.
Advanced security mode -- Access right
VIDEO MONITORING
AUDIO MONITORING and PA Audio monitoring**
PLAYBACK Video playback**
CAMERA CONTROL PTZ**
EVENT CTRL Clear event
SWITCH CONTROL Switch control
{All video monitoring}, {audio monitoring} & {playback} access right group will be enabled
VIDEO BACKUP Video extraction and backup
RECORDING Start/stop recording
SYSTEM SETTING Video format, camera installation, throughput
All access right group will be enabled
USER ACCOUNT User account setting
#
Basic video monitoring with fixed cameras
browsing the event status**
P.A. with microphone, P.A. with pre-recorded voice
clips
Browsing event logs , connection log, setting log
and operation log
Start/stop schedule recording
control setting
Change live video quality, brightness, contrast
Network and modem setting
Data/time setting
Hard-disk formatting
Recording setting
Switch setting
Event setting
Firmware upgrade
Shutdown/restart
Setting import / export
Switch transmitter security mode
Restore factory setting
# At least one camera must be selected
** Video monitoring dependence. For example, if a user does not has access right on camera 2 monitoring, he/she will not be able to browse
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TeleEye RX538 User Guide Page 48
event status, control PTZ and playback on this camera.
5.5 Specification
RX 538
Video Input
Video input format PAL: 625 TVL, 25fps / NTSC: 525 TVL, 30fps / Composite
Video input connector DB25, bundle with DB25 to BNC connector
Input Resolution 960h, D1
No. of Input channels 8
Video Output
VGA output (SD / HD) 1 channel
HDMI output 1 channel, 1080p
Audio
No. of Audio input channel 4
Format RCA, line level, 30k ohm, 200-3.5kHz
PA output 1 channel, RCA, line level, 600 ohm, 200-3.5kHz
Audio output 1 channel, RCA, line level, 600 ohm, 200-3.5kHz
Remote monitoring
No. of concurrent users 6
Connection streams LAN / Boardband / Narrowband
Supportted Resolution PAL: 720x576, 360x288; NTSC 720x480, 360x240
Max. Framerate 25/30 fps D1, 100/120 fps CIF
Encoding SMAC-M
Built-in web server Java
Mobile stream support yes
Throughput control yes
3G connection require USB 3G modem
Others sureLINK, uPNP
Storage
Hard drive interface SATA II, 3.0Gbps
internal Hard drives 2 (2.5 inch HDD)
Recording
Encoding H.264, baseline / main / high profile, level 4.2
Frame rate 200 / 240 fps
Resolution PAL: 720x576, 360x288; NTSC 720x480, 360x240
Recording mode Manual, event-driven, schedule
Video, 1Vpp, 75ohm
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TeleEye RX538 User Guide Page 49
Retention 1-999 days retention period
Playback
Local playback frame rate 200 / 240 fps
Remote playback frame rate 25/30 fps D1, 100/120 fps CIF
Recording Log calendar viewing recording log
Extraction
USB flash drive USB 2.0, flash drive or hard disk
remote extraction yes
Extraction modes All cameras / Selected cameras / Quick mode
Connectivity
Ethernet 10/100/1000M base-TX, RJ45
3G supported USB 3G modem
Event handler
Alarm inputs 16x, NC/NO (with tamper detection)
motion detection 8
video loss detection 8
System Tamper yes
Power failure yes
Hard disk available yes
Hard disk usage warning yes
ARM tamper yes
Security switch tamper yes
ARM/ Disarm mode Hardware / Software/ Schedule
Zone type Fire zone / Entry / Exit
Action recording, dialback, email notification, SMS notification, PTZ
Dialback entries 4
E-mail notification 4 recipients
max. JPG in one e-mail 10
SMS notification
Built-in buzzer 1
event suspension with sureGUARD
Alarm Images 3 image per event trigger, dialback with sureGuard
Relay Switches
RS-485 2-way terminal block / RJ10, asynchronous, 8 data bits, 1 stop
built-in PTZ protocol TeleEye DM2, TeleEye DM4, Lilin System, Pelco-D, Pelco-P,
DM-KB03 support RS422/RS485, 1 channel input
External interface
preset, SPOT alarm, live associate, buzzer
bit, no parity, 1.2-19.2kbps
Panasonic , VCL orbiter, user-upload
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TeleEye RX538 User Guide Page 50
USB 2 @ rear panel; USB 2.0 High speed 480Mbps
Power
Input Voltage 9V - 24V, DC (norminal 12V DC)
power consumption 25W
Operating Environment
Ambient Temperature -25 °C – 50 °C
Relative Humidity < 85% (no condensation)
Dimension
Dimension 295mm x 227mm x 88mm (include bracket)
Weight 2.5 kg
Shock Protection yes
TeleEye RX538 User Guide
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