Teledex LD4110S, LD4205S, LD4210S, LD4105S User Manual

SIP LD4100/4200 Series User Guide
SIP LD4105S, SIP LD4110S SIP LD4205S, SIP LD4210S
IMPORTANT SAFETY INSTRUCTIONS
For Models
WHEN USING YOUR TELEPHONE EQUIPMENT, BASIC SAFETY PRECAUTIONS SHOULD ALWAYS BE FOLLOWED TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK AND INJURY TO PERSONS, INCLUDING THE FOLLOWING:
1. READ AND UNDERSTAND ALL INSTRUCTIONS.
2. FOLLOW ALL WARNINGS AND INSTRUCTIONS MARKED ON THE PRODUCT.
4. DO NOT USE THIS PRODUCT NEAR WATER; FOR EXAMPLE NEAR A BATHTUB, WASH BOWL, KITCHEN SINK OR LAUNDRY TUB, IN A WET BASEMENT, OR NEAR A SWIMMING POOL.
5. DO NOT PLACE THIS PRODUCT ON AN UNSTABLE CART, STAND OR TABLE. THE PRODUCT MAY FALL, CAUSING SERIOUS DAMAGE TO THE PRODUCT.
6. SLOTS AND OPENINGS IN THE CABINET AND THE BOTTOM ARE PROVIDED FOR VENTILATION, TO PROTECT IT FROM OVERHEATING. THESE OPENINGS MUST NOT BE BLOCKED OR COVERED. THE OPENINGS SHOULD NEVER BE BLOCKED BY PLACING THE PRODUCT ON A BED, SOFA, RUG OR ANY OTHER SIMILAR SURFACE. THIS PRODUCT SHOULD NEVER BE PLACED NEAR OR OVER A RADIATOR OR HEAT REGISTER. THIS PRODUCT SHOULD NOT BE PLACED IN A BUILT-IN INSTALLATION UNLESS PROPER VENTILATION IS PROVIDED.
7. NEVER PUSH OBJECTS OF ANY KIND INTO THIS PRODUCT THROUGH CABINET SLOTS AS THEY MAY TOUCH DANGEROUS VOLTAGE POINTS OR SHORT OUT PARTS THAT COULD RESULT IN A RISK OF FIRE OR ELECTRIC SHOCK. NEVER SPILL LIQUID OF ANY KIND ON THE PRODUCT.
8. TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT DISASSEMBLE THIS PRODUCT, BUT TAKE IT TO QUALIFIED SERVICE PERSONNEL WHEN SOME SERVICE OR REPAIR WORK IS REQUIRED. OPENING OR REMOVING COVERS MAY EXPOSE YOU TO DANGEROUS VOLTAGES OR OTHER RISKS. INCORRECT REASSEMBLY CAN CAUSE ELECTRIC SHOCK WHEN THE APPLIANCE IS SUBSEQUENTLY USED.
9. UNPLUG THIS PRODUCT FROM THE WALL OUTLET AND REFER SERVICING TO QUALIFIED SERVICE PERSONNEL UNDER THE FOLLOWING CONDITIONS:
– WHEN THE POWER SUPPLY CORD OR PLUG IS DAMAGED OR FRAYED.
– IF LIQUID HAS BEEN SPILLED INTO THE PRODUCT.
– IF THE PRODUCT HAS BEEN EXPOSED TO RAIN OR WATER.
– IF THE PRODUCT DOES NOT OPERATE NORMALLY BY FOLLOWING THE OPERATING INSTRUCTIONS. ADJUST ONLY THOSE CONTROLS THAT ARE COVERED BY THE OPERATING INSTRUCTIONS, AS IMPROPER ADJUSTMENT OF OTHER CONTROLS MAY RESULT IN DAMAGE AND WILL OFTEN REQUIRE EXTENSIVE WORK BY A QUALIFIED TECHNICIAN TO RESTORE THE PRODUCT TO NORMAL OPERATION.
– IF THE PRODUCT HAS BEEN DROPPED OR THE CABINET HAS BEEN DAMAGED.
– IF THE PRODUCT EXHIBITS A DISTINCT CHANGE IN PERFORMANCE.
10. AVOID USING A TELEPHONE (OTHER THAN A CORDLESS TYPE) DURING AN ELECTRICAL STORM. THERE MAY BE A RISK OF ELECTRIC SHOCK FROM LIGHTNING.
NOTICES
REQUIREMENTS OF PART 15 - FCC RULES
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: a) move the telephone away from the receiver; b) consult the dealer or an experienced radio/TV technician for help. Any changes made by the user not approved by the manufacturer can void the user’s authority to operate the telephone.
TABLE OF CONTENTS
1. Introduction to the Teledex iPhone SIP LD Series IP Phone 3
1.1 Definitions, acronyms and abbreviations 3
1.2 The SIP LD Series works like a telephone 3
1.3 Two lines 3
1.4 The network 3
1.5 The IP-PBX 3
1.6 The network system administrator 3
2. Installing the SIP LD Series IP phone 3
2.1 A Matter of Safety 3
2.2 Versions of the SIP LD Series 3
2.3 Unpacking the SIP LD Series 3
2.4 Connecting the handset 4
2.5 Connecting the SIP LD Series to the network 4
2.5.1 Version 1 (local power): Connect network with the inline power adapter 4
2.5.2 Version 2 (PoE) 4
2.5.3 Version 3 (Dual power) 4
2.6 Connecting a PC to the SIP LD Series 4
2.7 Arranging the SIP LD Series on the desk 4
2.8 Mounting the SIP LD Series on a wall 4
3. Configuring the SIP LD Series 4
3.1 Starting up 4
3.2 Online configuration 4
3.2.1 Visit the configuration portal (Fig.2) 4
3.2.2 Change network configurations (Fig.3) 5
3.2.3 Set Line 1 & Line 2 information (Fig. 4) 5
3.2.4 Configure the auto dial keys (Fig. 5) 5
3.2.5 Configure the call features (Fig. 6) 6
3.2.6 Enable or disable multiple line appearances (Fig.7) 6
3.2.7 Upgrade the phones firmware (Fig.8) 6
3.2.8 Reset the iPhone (Fig.9) 6
3.2.9 Restore to factory configuration 7
4. Using the SIP LD Series IP Phone 7
4.1 Using the handset and speakerphone 7
4.1.1 Using the Handset 7
4.1.2 Using the speakerphone 7
4.1.3 Switching between handset and speakerphone 7
4.1.4 Adjust the ringer volume 7
4.1.5 Adjust the speaker volume 7
4.1.6 Adjust the handset volume 7
4.2 Placing a phone call 7
4.3 Receiving a phone call 7
4.4 Using Mute 7
4.5 Using Hold 7
4.6 Using the second line 7
4.7 Transferring a call 8
4.8 Redialing the last number 8
4.9 Pre-dialing a phone number 8
4.10 DTMF Signaling 8
5. Advanced Features of the SIP LD Series 8
5.1 Using call forwarding 8
5.2 Using call waiting 8
5.3 Speed dialing 8
5.3.1 Programming the Memory Dialing Keys through “concealed” STORE key 8
5.3.2 Configure the timed pause for the speed dial 8
5.3.3 Using the Speed Dialing Keys 8
5.4 Three-Way Conference Calls 9
5.4.1 Three-way conference with one line 9
5.4.2 Three-way conference with 2 lines 9
5.5 Using voice mail 9
5.5.1 Message waiting 9
5.5.2 Retrieving messages 9
6. Care and Troubleshooting 9
6.1 Cleaning the SIP LD Series 9
6.2 In case of trouble 9
6.2.1 Disconnect from the network 9
6.2.2 Disconnect the PC 9
6.2.3 Check the cords and cables 9
7. Appendix A – European Requirements 9
8. Appendix B – SIP LD Series Product Specifications 9
9. Appendix C – Product Support 10
1. Introduction to the Teledex iPhone SIP LD Series IP Phone
The Teledex iPhone SIP LD series IP phone is a SIP-compliant network terminal. Instead of using standard analog or digital telephone lines, it connects to the network in the same manner as computers and printers do. The voice and control signals to and from the SIP LD series phones are entirely digital data that is transmitted over the data network, rather than phone lines.
1.1 Definitions, Acronyms and Abbreviations
PoE: Power over Ethernet
VoIP: Voice over IP
IP-PBX: IP-based Private Branch Exchange
PSTN: Public Switched Telephone Network
SIP: Session Initiation Protocol
TFTP: Trivial File Transfer Protocol
DTMF: Dual Tone Multiple Frequency
1.2 The SIP LD Series Woks Like a Telephone
The SIP LD series phone functions in a manner very similar to analog or digital telephone instruments that are connected to a PABX (private automatic branch exchange.)
1.3 Two Lines
The SIP LD series can handle one or two calls
simultaneously, much like a standard “two-line” analog or digital telephone. However, there is only one line (or cable) connecting the SIP LD series to the network.
1.4 The Network
Instead of telephone lines, the SIP LD series connects to other IP telephones via an Ethernet network.
1.5 The IP-PBX
An IP-PBX is a telephone switching system inside that switches calls between Voice over IP (VoIP) users on local lines, and lets all users share a certain number of external telephone lines. The typical IP-PBX can also switch calls between a VoIP user and a traditional telephone user, or between two traditional telephone users much like a conventional PBX does.
The IP-PBX controls all of the SIP LD series terminals on the network, as well as other types of VoIP terminals that are connected to the network. The SIP LD series works with various IP-PBX products. For a list of IP-PBX servers with which the SIP LD series is compliant, please visit www.teledex.com.
1.6 The Network System Administrator
The SIP LD series requires configuration in order to work properly on the network. This task is performed by a technical specialist referred to as a network or system administrator. The network administrator will perform the configuration steps from a control station at the IP-PBX.
2. Installing the SIP LD Series IP Phone
Installing the SIP LD series in a guest room or at a workstation is as simple as installing a conventional office telephone.
2.1 A Matter of Safety
WARNINGS mean danger to persons and possibly, damage to equipment. Whenever you see this symbol, be careful to study the steps that you will perform, and be sure that you under­stand the nature of the hazards before beginning the task.
CAUTION mean risk of damage to equipment. Whenever you see this symbol, be aware of the steps that you will perform and be sure that you avoid the conditions that may damage the equipment.
NOTES point out exceptions or additions to the information presented in a particular section. You may want to highlight some information that you will need to remember periodically in the operation or installation of this device.
2.2 Versions of the SIP LD Series
NOTE: There are has three versions of this phone, depending
on how power is supplied to the telephone.
Version 1: Local power version. This version requires an approved inline power adapter to provide power.
Version 2: PoE (Power over Ethernet) version. This version is designed for customers with a PoE compatible network interface available (e.g. PoE switch, or PoE injectors). The power for the phone is supplied over the Ethernet network.
Version 3: Dual-power version. The version can work in either local power or PoE mode, depending on jumper settings made to the phone. When the phone is working in the local power mode, an inline power adapter is needed (as for Version 1). When the phone is working in PoE mode, the power will be provided through the PoE Ethernet port.
CAUTION: For Version 3, there is risk of damaging the equipment if the power jumper is not set properly according to the specification from Teledex.
2.3 Unpacking the SIP LD series
The SIP LD series IP phone package contains several components:
• The main base unit, or keyset (see figure 1, page 10)
• A handset for use during conversations
• Two or three network cables for connecting the phone to the network, or a PC. The SIP LD series has a built-in Ethernet switch, and two Ethernet ports.
A handset coil cord, to connect the handset to the phone, or base.
The package may also contain an optional power adapter (if necessary).
For Version2 (PoE version), no power adapter will be provided. For the Version 1 (local power version) and Version 3 (dual-power version), an inline power adapter may be provided along with the package, depending on the intended country of use. The inline power adapter provides two network ports. One is used to connect with the user’s network interface; another is for connecting with the SIP LD series.
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