Telecor eClock Quick Start Manual

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Intended for use with eCLK-2.5-PoE and eCLK-4-PoE November 2013 Rev 0.1

Telecor Inc.

1114 Westport Crescent

Mississauga, Ontario

Canada, L5T 1G1

A. Introduction

eClock Quick

Start Guide

Tel: (905) 564-0801

Fax: (905) 564-0806

www.mytelecor.com

This document provides instructions for the quick installation and operation of the Telecor eClock. The eClock uses Powerover-Ethernet technology to draw both power and data from a local area network (LAN). This allows for an eClock network to be easily and quickly installed in a facility. The eClock receives its clock data from a computer on the same network that is running the Telecor Ethernet Time Server Software. If an eClock loses its connection to this computer or the LAN, it will independently keep the time. The eClock

will resynchronize with the Time Server once the connection is re-established. eClocks are available in 2" and 4" models

This document is organized into the following topics:

A. Introduction B. Software Installation C. eClock Installation

Appendix 1 – Backbox Dimensions

D. E.

Appendix 2 – CAT5 Wiring Appendix 3 - Troubleshooting

Introduction 1

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B. Software Installation

The Telecor Ethernet Time Server Software must be installed on a computer connected to the same LAN as the eClocks.

Note: The Telecor Ethernet Time Server

Software is only supported on Microsoft Windows 7 64-bit Professional, Enterprise, and Ultimate editions.

Follow the instructions below to install the Telecor Ethernet Time Server Software:

1. Use your Internet browser to go to the MyTelecor website at http://www.mytelecor.com.

2. At the main menu, click the Web Store option.

3. From the left column, click on the eClocks option.

4. From the list of displayed products, click on the SW-ETS item.

8. Using Windows Explorer, navigate to the folder where the file was downloaded to. Double-click the file to open the ZIP file. Copy the contents of the ZIP file to a temporary folder.

9. Using Windows Explorer, navigate to the folder where the contents of the ZIP file were copied to. Double click on Setup.exe to run the installation program.

10. You may see a User Account Control message asking to allow a program published by Telecor Inc. to make changes to your computer. Click Yes.

5. At the Time Server Software page, scroll down to the related documents section and click on the Telecor Ethernet Time Server Software link.

6. The Telecor Ethernet Time Server Software will have a suffix indicating its version. E.g., Telecor Ethernet Time Server Software V1.0 GR1.

7. When prompted by your Internet browser, save the file to a temporary folder. E.g., C:\TEMP\

Telecor tests the installation of its software products on the

U.S. English version of Microsoft operating systems. Other regional or languages versions of Microsoft operating systems may not fully support Telecor software.

Note: If the User Account Control message

states that the program publisher is unknown, you need to update your computer's certificate store. Go to https://www.startcom.org using Microsoft Internet Explorer.

Be sure to note the https in the URL. Certificates are

automatically updated when the website is visited.

Microsoft Internet Explorer must be used to view the website. Any other web browser cannot be used to update the certificate store.

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11. A window will appear explaining that the installation procedure may generate antivirus warnings. Telecor confirms that that it is safe to proceed with the installation despite these antivirus warnings. Click Proceed.

12. A welcome screen will appear. Click Next.

13. Read the terms of the License

Agreement and then click Yes.

14. When prompted to select the

installation type, choose Standalone Installation, and then click Next.

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15. A summary of software components to be installed will appear. Click Next.

16. When prompted to enter registration information for the Telecor Ethernet Time Server Software, enter the registration information you received with your Telecor Ethernet Time Server Software package. Then click Next.

17. Wait for the software to finish installing.

18. When the installation is finished, click Reboot to reboot your computer. If you need to complete other tasks on the computer, click Exit. Reboot your computer once you are ready to do so.

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Now that the Telecor Ethernet Time Server Software has been successfully installed, you are ready to install the eClocks.

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C. eClock Installation

Materials required:

Flush backbox (2421-BBF for 2.5", 2431-BBF for 4") (purchased separately) or Surface backbox (2421-BBS for 2.5", 2431-BBS for 4") (purchased separately) Four backbox mounting screws (and anchors for surface mount backbox) appropriate for wall surface (not provided)

Four #8 x 1" screws (provided)

One #4 x 5/8" self-tap locking screw (provided, used with 2431-BBF or 2431-BBS)

1. Install a flush or surface mount backbox to the wall where the eClock will be installed.1

a. Install Flush Backbox (2421-BBF or

2431-BBF) i. Ensure the recessed portion of

the wall is the appropriate size for the flush backbox. Refer to

Appendix 1 – Backbox Dimensions.

ii. Punch out the appropriate

knockout on the backbox for desired cable entry.

iii. Secure the backbox within the

wall using four screws.

CAT5 Ethernet cables have a maximum effective length of

328 ft (100m). Ensure that the eClock will not be located at a distance from the PoE network switch that requires a cable length greater than 328 ft.

b. Install Surface Backbox (2421-BBS

or 2431-BBS) i. Ensure there is ample space on

the wall surface for the surface backbox. Refer to

Appendix 1 –

Backbox Dimensions.

ii. Punch out the appropriate

knockout on the backbox for desired cable entry.

iii. Place the backbox onto the wall

surface and mark the four mounting screw locations.

iv. Install anchors at the four mark

locations

v. Secure the backbox to the

anchors/wall using four screws.

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2. Pull a CAT5 Ethernet cable through the knockout of the backbox.

3. Terminate the end of the CAT5 Ethernet cable pulled through the backbox. The cable must be

terminated according to T568B wiring specifications. Refer to

Appendix 2 – CAT5 Wiring.1

4. Remove the red plastic lens from the eClock chassis by inserting a flathead screwdriver into the tabs on the side of the lines. Carefully twist the screwdriver to snap each tab out of the clock chassis. 4" eClocks have a #4 x 5/8" self-tap locking screw on the top or bottom edge of the lens that must be removed before removing the releasing the tabs.

5. Plug the CAT5 Ethernet cable to the eClock Ethernet port.

7. Replace the plastic lens over the eClock chassis and snap it into place. Ensure that the paper framing insert is inside the lens. For 4" eClocks, secure the lens to the clock chassis using the #4 x 5/8" self-tap locking screw.

8. Terminate the other end of the CAT5 Ethernet cable. The cable must be

terminated according to T568B wiring specifications. Refer to

Appendix 2 – CAT5 Wiring. Plug the cable to the PoE network switch. The eClock will power up, perform a display testing sequence, and then display the time.2

9. Repeat steps 1 through 8 for each eClock in the facility.

6. Carefully mount the eClock onto the installed backbox using the four #8 x 1" screws.

After terminating the CAT5 Ethernet cable, ensure that it is wired properly by using a RJ45 cable tester before connecting the cable to the eClock and PoE network switch.

If desired, the CAT5 Ethernet cable can be terminated using a toolless keystone jack inside the backbox for easier wiring.

Refer to Appendix 2 – CAT5 Wiring.

If the CAT5 Ethernet cable running outside the backbox is exposed, steps should be taken to protect the cable using

cable raceways or conduits. Refer to Appendix 2 – CAT5 Wiring.

The PoE network switch must be able to support maximum

power for each eClock connected to it. Each port on the switch must support IEEE 802.3af with a maximum power of

15.4W (12.95W at the eClock).

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D. Appendix 1 – Backbox Dimensions

The dimensions of the backboxes available for eClock flush or surface mounting are as follows:

Model eClock Display Size Mounting Type Dimensions (inches)

2421-BBF 2.5" Flush 10.75W x 4.5H x 3.75D

2421-BBS 2.5" Surface 10.75W x 4.5H x 3.75D

2431-BBF 4" Flush 14.25W x 7.25H x 3.75D

2431-BBS 4" Surface 14.25W x 7.25H x 3.75D

E. Appendix 2 – CAT5 Wiring

E.1 T568B Wiring Specifications

The Ethernet cables used to wire the eClocks must be wired according to the T568B wiring specification. The T568B

wiring specification is as follows:

1.White/orange stripe

2. Solid orange

3. White/green stripe

4. Solid blue

5. White/blue stripe

6. Solid green

7. White/brown stripe

8. Solid brown

Note: The following diagram shows the T568B

wiring specification in a common RJ45 plug. Manufacturers of toolless RJ45 plugs and (toolless and non-toolless) RJ45 keystone jacks may include specific instructions on how to wire their products according to T568B specification.

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E.2 Terminating CAT5 Ethernet Cable

The Ethernet cable used to wire the eClocks must be terminated using RJ45 boot covers (to prevent cable pinching and snagging) and RJ45 plugs to ensure connection compatibility and quality.

Telecor recommends the use of toolless

As the directions for the installation of RJ45 boot covers and RJ45 plugs vary by manufacturer, refer to the installation instructions provided by your RJ45 boot cover and RJ45 plug manufacturer.

RJ45 plugs for ease of installation without the use of a crimping tool.

E.3 Terminating CAT5 Ethernet Cable with Toolless RJ45 Keystone

Jack

Alternatively, you can terminate the Ethernet cable originating from the PoE network switch using a toolless RJ45 keystone jack for ease of installation without the use of a punch down tool.

The final connection between the eClock Ethernet port and the toolless RJ45 keystone jack can then be made with a short (6") store bought, pre-terminated CAT5 Ethernet cable.

As the directions for the installation of toolless RJ45 keystone jacks vary by manufacturer, refer to the installation instructions provided by your toolless RJ45 keystone jack manufacturer.

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E.4 Protecting CAT5 Ethernet Cables

Steps should be taken to organize and protect any portions of the CAT5 Ethernet cables beyond the eClock backbox that are exposed, e.g., lengths of cable connected to the eClock that hang loosely.

Telecor recommends that cable raceways or conduits are used to protect any lengthy portions of exposed cabling.

As the directions for the installation of cable raceways or conduits vary by manufacturer, refer to the installation instructions provided by your cable raceway or conduit manufacturer.

F. Appendix 3 - Troubleshooting

Symptom Possible Cause Recommended Solutions

eClock displays incorrect time.

The colon ( : ) on the eClock display is blinking at a rapid rate of ⅓ second on-⅔ second off.

The Server PC running the Telecor Ethernet Time Server Software and connected to the eClock network is set to an incorrect time.

The Server PC running the Telecor Ethernet Time Server Software has been shut down or the Telecor Ethernet Time Server Software is not running.

The network the eClock and the Server PC running the Telecor Ethernet Time Server Software is not a single local area network (LAN).

There is a connection issue with the LAN.

The Server PC running the Telecor Ethernet Time Server Software must have the correct time in order for the eClocks to display the correct time. Ensure that the Server PC has the correct time and is updated correctly for Daylight Savings Time.

If the Server PC has been turned off, turn the PC back on.

If the Telecor Ethernet Time Server Software is not running, the icon in the system tray will not display a green checkmark. To turn on the Telecor Ethernet Time Server

Software, right-click the system tray icon (

Turn On from the list.

The Server PC running the Telecor Ethernet Time Server Software must be on the same local area network (LAN) as the eClock. A single, continuous LAN-based connection is required between the Server PC and the eClock. The eClock cannot communicate with the Server PC through a wide area network (WAN) or Internet-based network. Contact your network administrator for support.

Ensure that all CAT5 Ethernet cable connections between the eClock and the Server PC running the Telecor Ethernet Time Server Software are connected and working properly. If the problem persists, contact your network administrator for support.

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© Copyright 2013 by Telecor Inc. All rights reserved. No part of this publication may be reproduced in any form or by any means without the prior written permission of Telecor Inc. Telecor Inc. makes no representation of warranties with respect to this manual. Furthermore, Telecor reserves the right to make changes in the specifications of the product described in this manual anytime without notice and without obligation of Telecor to notify any person of such revisions or changes.

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