Telecom R303 User Manual

3-0 TEL0331 PACKAGING UM Cover R303cs5.pdf 1 29/08/13 12:09 PM

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TELECOM R303

3G MOBILE PHONE
USER GUIDE

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CONTENTS

1 DEVICE OVERVIEW .............................................................. 3

2 GET TO KNOW YOUR PHONE ................................ ............. 9

3 STEP BY STEP GUIDE ........................................................ 17

4 WARNINGS AND SAFETY NOTICES .................................. 47

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1 DEVICE OVERVIEW

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1.1 INSERT THE SIM CARD

Remove the battery cover by pressing down on the back cover and
sliding the cover down. Insert the SIM card with the metal contacts
facing down and the notch on the bottom left corner as shown:

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1.2 INSERT THE BATTERY

1. Insert the battery carefully with the contacts located against the
gold springs - the battery will only fit one way.

2. Replace the battery cover. Make sure that the cover closes

completely.

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1.3 CHARGING THE BATTERY

The phone can be charged in the On or Off state. Make sure that
the battery is inserted before charging.

The charger lead will only fit one
way. Insert the lead carefully
observing the correct alignment of

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1.4 BATTERY LEVEL INDICATOR

Charging

Charged

The phone will give an audible alert when battery is low and display
a low battery message on screen. Please recharge the battery
promptly to maintain service.

1.5 SWITCH YOUR PHONE ON

Press and hold the red key for 2 seconds to switch the
phone on.
Warning: If you enter the wrong code three times your SIM card

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will be locked. The phone will request you to enter the PUK code.
Contact your service provider to obtain the PUK code if required.

If your handset displays:

PIN

Enter the PIN supplied with your SIM card.

Limited Service

Check the SIM card is inserted correctly.

Enter PUK code

Contact your Service Provider.

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2 GET TO KNOW YOUR PHONE

2.1 MAIN DISPLAY

DISPLAY ICONS

Keypad lock key

Information Bar
Network Provider
Time & Day
Date

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Battery level

Keypad locked

Network signal level

Headset inserted

New SMS message

Alarm enabled

SMS memory is full

Silent Mode enabled

Missed call

Roaming

Call Forwarding
active

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Key Functions

Description

Call key
(Green Key)

 Press to make a call. Press to answer a

call.

 From the idle screen, press to access call

history.

 Press to confirm the function you choose.

End key
(Red Key)

 Long press to power on or off.
 Press to go back to previous menu.
 Clear text and numbers

Up key

 From the idle screen press to access the

Phone Book.

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Key Functions

Description

 Press to move cursor up.

Down key

 From the idle screen, press to enter menu.
 Press to move cursor down.

Menu Key

 Access the menu, jump to the top of the

menu

Easy Call keys

 Programmable keys to call dedicated

numbers.

 Press the special keys to activate.

Numeric keys

 Enter numbers 0-9 and characters A-Z.

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Key Functions

Description

# key

 Press to input „#‟.
 Switch SMS text input mode – (Predictive)
 Hold down to switch Silent mode On or Off


* key

 From the idle screen press to enter „*‟, „+‟,

„W‟, or „P‟

 Use + for the international dialling prefix.
 „W‟ will wait until the next number is entered

into the dialling sequence.

 „P‟ inserts a 3 second pause into the dialling

sequence.

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Key Functions

Description

 Press to insert common symbols in SMS

messages

Programmable
Switch

 Activate your Switch Call and SMS

(see Programmable Switch Setting).

Volume keys

 Adjust the volume up and down.

Torch switch

 Turn the torch on or off.

FM radio switch

 Turn the FM radio on or off.

Keylock switch

 Lock and unlock keypad.

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2.2 MENU MAP

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3 STEP BY STEP GUIDE

3.1 PROGRAMMABLE SWITCH SETTING

The Programmable Switch on the back of the handset can be
programmed to make a call and/or send an SMS to friends or
relatives simultaneously.

 Press Down > Down > Down > Down > OK to enter the

Settings Menu

 From Settings select 5.Switch Setup > 3.Switch Number to

program your phone numbers:

1. The first location will define the voice call number.

2. Location 2-5 defines the SMS numbers.

 Go to Settings > 5.Switch Setup > 4.Switch SMS. To send an

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automated text message you must enter a message in this field.

 When enabled and programmed, pushing the Switch Key will

send an SMS message to numbers 2-5 and initiate a call to the
first defined number.

 The Alert tone (Settings > 5.Switch Setup > 2.Volume) will

continue after the call until the Switch Key is pushed back to the
down position.

 When the call is connected the handset automatically enables

Handsfree (speaker-phone) mode.

 The alert tone volume can be adjusted to Off, Low, Medium or

Loud

 In any state, push the Switch key down to return the phone to

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standby mode. Switch Dialling is still activated when the keypad
is locked.

3.2 MAKE A CALL

 Enter the phone number using the number keys and press the

Green key to dial. Use the Red Key to delete any mistakes.

 Long press the Red key to clear and return to the idle screen.
 Press the * key twice to enter „+‟ for international dialling.
 Press the * key three times for the Wait symbol „W‟ which will

hold dialling until the next key is pressed.

 Press the * key four times for the Pause symbol „P‟ which adds a

3 second delay into the dialled number.

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 If you have set speed dial numbers long press the numeric keys

to dial the corresponding contact.

 Press the Volume keys to adjust volume during the call.
 Press and hold the 0 key during a call to enable Loud Speaker

mode. See Audio Settings for more information.

 Press the Red key to hang-up (End) the call.

3.3 DTMF TONES DURING A CALL

When you are on a call if you press the number keys the DTMF
tones are sent to the network but you do not hear them in the
earpiece. This is to prevent interruption of the audio signal.

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3.4 RECEIVE A CALL

When you get an incoming call the handset will Ring, Light up and
Vibrate depending on your chosen audio profile setting.

 Press the Green key to answer an incoming call,
 Press the Volume keys to adjust volume during the call.
 Press and hold the 0 key during a call to enable Loud Speaker

mode. See Audio Settings for more information.

 Press Option > HF on to enable speaker mode (Handsfree).
 Press the Red key to end or reject the call.

3.5 ADD A CONTACT TO YOUR PHONE BOOK

Menu > Phone Book > Add New Contact > To Phone, To SIM >
Name > Edit

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 Type the name using the keypad letter keys, (eg press the key

once for the first letter, twice for the second letter etc.), press
Done when finished.
Press the # key to change text input modes (eZiEng, abc, ABC,

123) if required. (See section 3.6 for notes on eZiEng predictive
text)

 Press the down arrow key then Edit to enter the number using

the number keys, press Done when finished.

 Press Done and then Yes to Save when prompted.

3.6 MAKE A CALL FROM THE PHONE BOOK

 Press the Up Arrow Key to open the Phone Book Search view
 Press the letter keys shown on the keypad to search for the

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name of your Phone Book contact.

 Eg. Press 5 to search for John. Press 5 twice to search for

Karen.

 Use the up and down arrows to scan your Phone Book contacts
 When you have selected the required contact press Option >

Dial to make a call to that contact. Select the correct number
where multiple numbers are stored.

3.7 MESSAGES

 The envelope icon indicates a new message.
 Press the Green key to view the message.
 Press the Red key to exit.
 The phone will read out the SMS message. To switch this feature

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off go to Menu > Settings > 8.Voice Broadcast > Auto SMS
Broadcast > Broadcast Status - Off

 From the idle screen press Down > Down to access Messages >

Write message to start a new message.

 Add the Contact in the To: field, either manually or press Search.
 Press the # key to change text input methods (eZiEng, abc, Abc,

ABC, or 123). eZiEng is a predictive text feature, see below for
more info.

 Press the Green key for the option to save and send the SMS.

(Choose Save only to save a draft message)

 The Inbox shows all your received messages. Press OK to view

the message. Press Options to Reply, Delete, Forward, Delete
All, Use Number, Move to (U)SIM, Copy to (U)SIM.

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 The Outbox shows messages that failed to send. Sent shows

sent messages.

 Drafts shows all your saved messages which have not been

sent.

 Select Message Settings for Valid Time, SMS Centre Number,

Delivery Report and Cell ID Display options.

 The double envelope icon indicates the mail box is full.

Please delete some SMS messages.

3.8 TEXT INPUT METHODS

 When editing text press the # key to change between eZiEng,

abc, Abc, ABC, or 123.

 Enter Letters: In abc modes press the letter keys until the correct

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letter appears.

 Enter Words: In eZiEng mode, input each letter with a single key

press. The word updates as you enter more letters. Predictive
text is based on a built-in dictionary. If the word is correct press
the Space key (0) to move on or press the down arrow to select
alternate words, then the Green key to Select. If the word is not
found then enter using abc modes (multi-tap).

 Enter Numbers: In 123 mode, press the key to enter a digit. In all

other text modes hold the key until the number appears.

 Press the * key to open the symbols list. Press the Up/Down

keys to select a symbol. In eZiEng mode press the 1 key for

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common symbols and use the Up/Down keys to highlight the
required character.

 Press the 0 key to input space, (not available in 123 mode).
 Press the Red key to clear a character. Hold the Red key to

delete all characters.

 Press the Up/Down keys to move the cursor to left or right.

3.9 PHONE BOOK

You can save names and numbers to the phone memory and the
SIM card. Press the Menu key or the Down arrow key then OK to
select Phone Book.

 Select Phone Book > Quick Search to view the phone book.

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Input the first letters of the name, the phone will list the
corresponding records.

 Select Phone Book > Add New Contact to add a new contact to

the SIM or phone. Press Edit then enter the details in each field:

 Select Phone Book > Delete All to delete all contacts from the

phone or SIM.

 To delete one by one go to the phone book list then select

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Option > 4.Delete

 Select Phone Book > 4.Copy All or 5.Move All to copy or move

all from SIM to phone or phone to SIM.

 Select Phone Book > 7.Memory Status to view SIM card or

phone memory status.

 Select Phone Book > 6.My Number to enter or view your own

number.

3.10 PROGRAM YOUR EASY CALL KEYS

The Easy Call keys let you quickly call your favourite contacts with
one button touch. The first step is to assign the Contact to the Easy
Call key.

 Press the Easy Call key to add a contact.

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 Select Yes > Search Contacts to add a contact from your Phone

Book

 Select Yes > Add New Contact to create a new Phone Book

record.

 Once you have selected or added the number then press the

Green key to confirm and add the number.

 Press the Easy Call key to call the favourite contact that you

have assigned.

 To Delete the Easy Call contact go to Settings > 4.Easy Call

Setup > Easy Call Buttons > Delete

3.11 PROGRAM SPEED DIAL KEYS

 Speed dial keys are similar to the Easy Call keys using keys 2-9

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on the keypad. (1 is reserved for Voicemail, 3 is preset but can
be changed)

 Select Settings > 4.Easy Call Setup > Speed Dial. Choose a

speed dial key from the available list, then press Assign >
Search Contacts or Add New Contact.

 Once saved, long press the key to activate Speed Dial to the

preset number.

3.12 CALL HISTORY

 From the idle screen press the Green key to check your call

history or go to Menu > Call History to view the full breakdown of
calls.

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3.13 AUDIO SETTINGS

Select Settings > Audio Profiles > Personalise to set the
following:

a) Tone Setup

1. Incoming Call

5. Message Tone

2. Alarms / Reminder

6. Keypad Tone

3. Power On

7. Alert Tone

4. Power Off

 The Power On / Off tones are played when the phone is

switched on or off.

 The volume level for the Power On and Off tone is linked to the

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Ring Tone volume.

From Settings > Audio Profiles > Personalise

b) Volume

1. Ring Tone

3. Earphone

2. Key Tone

4. In Call Volume

c) Alert Type

Ring Only

Vibrate Then Ring

Vibrate Only

Light only

Vibrate and Ring
(Default)

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3.14 PHONE SETTINGS

Select Settings > Phone Setup >

1. Set Time to set time (24hrs only) and date. Network Time is
enabled by default and will automatically update the time from
the network. Switch off Network Time to set the time and date
manually or to use Home City to change time zones.

2. Set Home City for use when changing time zones (Network Time
must be Off).

3. Schedule Power On/Off to set automatic power on/off times.

4. Language. Select English or Chinese.

5. LCD Backlight to set the backlight timeout.

6. Brightness.

7. T-mode – Switch On to enable T-coil support for hearing aids.

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8. Master Reset – Restore factory settings. The default phone lock
code is 0000.

3.15 CALL SETTINGS

Select Settings > Call Setup >

1. Call Forwarding. Enables your calls to be diverted to another
number when your phone is busy, after no reply, or unreachable.
The default number is your Voicemail service.

2. Call Waiting. If you are on a call you will be notified of another
incoming call. Press Options - Swap to switch between the two
calls.

3. Call Barring to bar your handset from making outgoing calls in
various circumstances. This feature requires the Barring

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password which is available from your service provider.

4. Send My Number. By default your number is displayed to the
other party. You can disable this if preferred.

5. Call Time Reminder > Periodic (set your required time from
1-3000 seconds) You hear a beep during an active call to remind
you of the current call duration.

6. Handsfree. When switched on, all calls are automatically
presented in Handsfree (speaker-phone) mode.

3.16 SETTINGS > NETWORK SETTINGS

There is no need to change any of these settings. The handset will
automatically choose the best available network.

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3.17 SETTINGS > SECURITY CODE

Select Settings > Security Code to Activate or Change PIN codes.
The Handset Code is shown on power up and protects the
handset from wrong use. The default handset code is 0000.
The PIN code is stored on the SIM card and protects the SIM
(account) from misuse. The PIN code is supplied with your SIM.

3.18 SETTINGS > VOICE BROADCAST

Voice Broadcast will read out the names and numbers of incoming
calls and SMS messages and content. Select Settings > Voice
Broadcast to configure this feature:

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 New Call will read out the incoming caller details.
 New SMS will read out the incoming SMS sender details.
 Auto SMS Broadcast will read the message contents when

viewed.

3.19 ORGANISER > ALARMS / REMINDERS

Select Menu > Organiser > Alarms/Reminders

Alarm Name

Required Fields

Alarm

Birthdays

Set the Name, Time and Date

Annual

Important Dates

Set the Name, Time and Date

Annual

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Medication

Set the Name, Time

Daily

Getting Up

Set the Name, Time

Daily

Entertainment

Set the Name, Time

Daily

Count Down

Set the Name, Countdown time

Once

Others

Set the Name, Time, date, repeat

User

 Select Add > Edit to enter a name (optional).
 Press the down arrow > Change to set the alarm time (hh:mm)
 Press the down arrow then press Change to enter the date.
 Press Done to save the alarm when finished.
 If the phone is switched off the alarm will power on the phone.

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3.20 ORGANISER > CALENDAR

 Go to Organiser > Calendar to view the calendar.

3.21 ORGANISER > CALCULATOR

 Go to Organiser > Select Calculator. Press Up/Down keys to

highlight the required functions +, -, *, /, = and press the Green
key for Equals.

 Press the Red key to clear digits and to exit the calculator.

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3.22 TORCH

Switch the torch on or off using the side switch. The torch works
whether the handset is on or off, or in the locked or unlocked state
so be careful not to activate the torch while the handset is in your
pocket.

3.23 KEYLOCK SWITCH

Slide the Keylock switch down to lock the keypad. If you get an
incoming call you can press the Green key to answer or the Red
key to reject the call. You can also dial emergency numbers when
the keypad is locked.

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3.24 FM RADIO SWITCH

 Slide the FM key switch up to turn the radio on.
 Press the Up / Down arrow keys to search for available

channels.

 Use the side volume keys to adjust the volume.
 Select Option > Channel List > Option > Edit to enter a new

channel directly. Enter the required frequency, use the # key to
enter the decimal point.

 Select Option > Channel List > Option > Play to play the

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selected channel.

 Select Option > Manual Input to manually input a channel.

 Select Option > 4.Preset Auto Search to preset the playlist with

available channels.

 Reception is improved by adding a charger lead or earphone

lead.

 When an earphone is inserted you can select Option > Loud

Speaker to enable speaker mode.

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3.25 TECHNICAL SPECIFICATIONS

Network

UMTS 850,2100 MHz. GSM 900,1800 MHz

Dimensions
L×W×H, Weight

Approx 112.8mm x 50.6mm x 13.9mm,
Approx 88g (including standard battery)

Features

SMS, FM Radio, 3.5mm headset jack, LED
torch, T-Coil, Programmable Switch Call
function, Spoken keys, Text to Voice

Battery

1100mA hours, Lithium ion (Li-ion)

Screen

128 x 160 pixels, 1.8” colour LCD

Continuous idle
time*

Up to 300 hours (+/- 20%)

Continuous talk
time*

Up to 4 hours talk time (+/- 20%)

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Charge time

Approximately 2-3 hours

Battery Life

Approximately 400 charge cycles

3.26 SERVICE INFORMATION

 For Warranty Service directions please see http://www.zte.co.nz
 All calls for PIN number enquiries, Network problems, XT

Services, account information, Web Access, Account and Billing
Information, (U)SIM card registration and general enquiries
should be directed to Telecom.

3.27 WARRANTY INFORMATION

The warranty does not apply to defects or errors in the
product caused by:

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(a) Reasonable abrasion.
(b) Misuse including mishandling, physical damage, improper

installation, unauthorized disassembly of the product.
(c) Water, exposure to solvents or any other liquid damage.
(d) Any unauthorized repair or modification.
(e) Power surges, lightning damage, fire, flood or other events

outside ZTE‟s reasonable control.
(f) Use of the product with any unauthorized third party products

such as generic chargers.
(g) Any other cause beyond the range of normal usage for

products.
The End User shall have no right to reject, return, or receive a
refund for any product from ZTE under the above-mentioned
situations. Your statutory rights are not affected.

Note: Consult the warranty card for full information

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4 WARNINGS AND SAFETY NOTICES

4.1 GENERAL PRECAUTIONS

 The antenna is located in the top portion of the handset, behind

the display. When you are using the handset try to avoid

shielding the antenna area with your hand. Hold the handset

between your thumb and fingers towards the base of the

handset. This will leave the antenna area clear to transmit and

receive signals. Touching the antenna area affects call quality

and may cause the phone to operate at a higher power level

than needed.

 Keep the phone out of the reach of small children. The phone

may cause injury or be damaged.

 Protect the handset from liquids. Only use a soft dry cloth to

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clean the handset.

 The handset will be damaged by liquid ingress. The handset

contains a liquid detection sticker which changes colour when

exposed to liquids. Liquid ingress is not covered by warranty

under any circumstances.

 Do not expose the handset to solvents, chemicals or abrasive

cleaning products.

 Do not expose the handset or battery to prolonged direct

sunlight or temperatures exceeding 50˚ C. This may damage

the battery and high temperatures can shorten the life of

electronic devices.

 Please use original accessories only. Damage caused by

non-genuine accessories may not be covered by your warranty

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terms and conditions.

 As your mobile phone can produce electromagnetic field, do not

place it near magnetic items such as computer disks or bank

cards. Do not expose to metal filings which can stick to the

speaker area.

 Using the phone near electrical appliances such as TV,

telephone, radio and personal computer may cause

interference.

 Do not drop or throw your handset. Rough handling can cause

physical damage.

 Do not attempt to disassemble the handset or battery.

4.2 PRECAUTIONS WHILE DRIVING

 Obey all local regulations and do not use your phone while

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driving.

 Do not place your phone on an airbag or in the airbag

deployment area. If a phone is in the airbag deployment area it

may be propelled with great force and cause injury to

occupants of the vehicle.

 Please turn off your mobile phone at service stations as

recommended.

4.3 AIRCRAFT SAFETY

 Please turn off your mobile phone before boarding as instructed

by the airline personnel.

 Disable your alarms to make sure that the phone does not turn

on during the flight.

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4.4 PRECAUTIONS FOR MEDICAL DEVICES

 If you use a pacemaker please keep the phone at least twenty

centimetres from the pacemaker when the phone is switched

on. Do not carry the phone in your breast pocket. Use the ear

opposite the pacemaker to minimize the potential for

interference. Switch off the phone immediately if necessary.

 Some phones may interfere with hearing aids. In the event of

such interference consult your hearing aid manufacturer to

discuss alternatives.

 If you use any other personal medical device, please consult

the manufacturer of your device to determine if it is adequately

shielded from RF energy.

 Obey the restrictions on the use of mobile phones at prescribed

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places such as hospitals, airports, service stations, refineries,

chemical works etc. Switch off your phone as required.

4.5 PRECAUTIONS FOR EXPLOSIVE ATMOSPHERES

 Switch off your phone prior to entering any area with potentially

explosive atmospheres, such as fuel or chemical transfer or

storage facilities.

 Do not remove, install, or charge batteries in such areas. Spark

in a potentially explosive atmosphere can cause explosion or fire.

 To avoid possible interference with blasting operations switch

off your phone when you are near electrical blasting caps, in a

blasting area, or in areas posted “Turn off electronic devices.”

Obey all signs and instructions.

 Do not store the phone with flammable or explosive articles.

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4.6 BATTERY SAFETY

 Do not short-circuit the battery terminals. Do not carry the

battery in your pocket in case of accidental short circuits.

 Do not store battery in hot areas or dispose of the battery in a

fire.

 Do not disassemble, pierce or modify the battery in any way.
 Please store the battery in a cool dry place if you are not using

it.

 The battery is rechargeable but eventually it will wear out.

When the operating time is reduced you should replace your

battery.

 Please stop using the charger and battery if they are damaged.
 Return the worn-out battery to your service provider or dispose

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of it in accordance with environmental regulations. Do not

dispose of it in household rubbish.

 If the battery is damaged do not recharge it. In the unlikely

event of battery leakage avoid contact with your skin and wash

the affected area thoroughly in water.

4.7 LIMITATION OF LIABILITY

ZTE shall not be liable for any loss of profits or indirect, special,
incidental or consequential damages resulting from or arising out of
or in connection with using this product, whether or not ZTE had
been advised, knew or should have known the possibility of such
damages. The user should refer to the enclosed warranty card for
full warranty and service conditions.

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4.8 RF SAFETY (SAR)

SAR tests have been completed as per the Radiocommunications
Standard 2003 (Human Exposure). The limit defined by this
standard is 2.0W/Kg. The highest value SAR recorded for the
device is 1.54 W/Kg.

Copyright © ZTE CORPORATION. Version 1.0 Aug 2013

The pictures and icons shown in the manual are for reference only. The

manufacturer reserves the right to update the product at any time.

No part of this publication may be excerpted, reproduced, translated or utilized in
any form or by any means, electronic or mechanical, including photocopying and
microfilm, without the prior written permission of ZTE Corporation.
The manual is published by ZTE Corporation. We reserve the right to make
modifications on print errors or update specifications without prior notice.

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4.9 DISPOSAL OF YOUR OLD DEVICE

Telecom has partnered with the Starship Foundation to help turn
old mobile phones into essential equipment and services for
Starship kids.

Telecom supports Starship, the National Children‟s hospital, by

diverting all mobile phones returned to us for recycling to Starship.
Mobile phones of any make and model, regardless of condition can
be recycled, and the profits made from refurbishing and reselling
these phones will go to Starship.
Phones can be left in recycle bins located in Telecom stores and
offices nationwide.
More information on the Starship Mobile Phone Appeal can be
found here: www.starship.org.nz/phone

3-0 TEL0331 PACKAGING UM Cover R303cs5.pdf 2 29/08/13 12:09 PM