Telecom MF180 User Manual

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Telecom MF180 USB Modem User Guide
INDEX
Connection Manager Software Guide ......................................2
Using your USB Modem .............................................................4
Internet connection records ......................................................5
Task bar information ..................................................................6
Using the SMS Interface.............................................................7
Using the Phonebook.................................................................9
Settings..................................................................................... 11
Insert a MicroSD
TM
Troubleshooting Guide ........................................................... 15
System requirements .............................................................. 19
SIM card insertion.................................................................... 20
Step by Step Installation......................................................... 22
Software Removal ................................................................... 25
Radiation from Electronic Devices – SAR............................... 25
Precautions and Safety Information...................................... 26
Technical Specifications .......................................................... 28
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Connection Manager Software Guide
After installation the Telecom Connection Manager will launch automatically. The modem takes a few minutes to initialise. You’ll be ready to go as soon as the Connect button is available.
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LED indicator Modem Status
Red Offline. Not registered on any networks Green solid Registered on 2G or 3G networks Green blinking
Active data connection on 2G or 3G networks
Installation Notes
The installation will create a new icon on your desktop and a
new program listing under Start-Programs
If you have problems with the installation please contact your
supplier or see our website, www.zte.co.nz
for more assistance
and FAQ’s
If you can’t connect to the internet check your SIM card is
inserted correctly.
Advanced users should check device manager to see if the
drivers are fully installed. See our website for details
www.zte.co.nz
See the Troubleshooting section in this User Guide for further
assistance.
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Using your USB Modem
Press Connect to start a data connection using your USB
modem
Launch your intended application, eg web browser, email etc.
When you have finished your internet or email connection
remember to return to the software interface and press Disconnect to end your session
When the software is minimized double click the icon on the
task bar to re-open the Connection Manager.
You can set the modem to automatically Connect to the internet.
Click the Settings icon, select System and select ‘Auto connect’.
Auto start is enabled by default. Click the Settings icon, select
System and uncheck ‘Auto start’ to disable this feature if required.
TIP
After the computer wakes from hibernation or standby mode you may need to remove and re-insert the modem.
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Internet connection records
To view your connection records click on Data records:
The graph shows the upload and download speeds updated in
real time.
Click on the Data record tab to view upload and download
history.
Data usage is approximate. Please contact your service provider
for actual usage.
Press the ‘X’ button to close the window and return to the main screen when finished.
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Task bar information When you minimise the software the window will minimise to an icon on the system tray. The program is active in the background but disappears to free your normal Windows space. Double click the task bar icon to restore the Telecom Connection Manager.
Right Click the task bar icon to access the following menu:
Log Displays the system log file (for support purposes)
Diagnostics Open Diagnostics (serial no., software version etc)
Help Open the help file
Exit Close the software and switch off the modem
Safe Removal of Hardware
To remove your USB modem from the computer first close the Connection Manager then use the safe removal of hardware process for Windows or Eject for MAC OS.
Safely remove the modem, eg. Windows Systems:
Left click the icon on the Windows taskbar Click on Safely Remove Hardware Remove the USB modem
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Using the SMS Interface Click the SMS button to use the SMS Interface:
The message content is displayed here…
Read Incoming Messages
The inbox is displayed by default. Select a message from the Inbox. The message content and details are displayed in the window below the inbox summary list. Click on the column headers to sort by Name/Number, Content or Time
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Create a new message
Select New and enter the recipient’s number Use ‘;’ to separate multiple recipients if required Press To for the Phonebook interface Click into the text field to enter text Click Send when finished or Save to store in Drafts
Enter the recipients
number here
After the message is sent it is saved in the Outbox. If the message fails to send the icon is marked with a red cross
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Using the Phonebook
Click the Phonebook button to select the phonebook interface. Select from PC or USIM:
To create a new contact click New New Contact, enter the details and select OK to finish.
You can choose the Save location as the PC or the USIM card. The default location is on the PC.
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Phonebook Notes:
If your storage location is PC then you can also save to a Group
Use the Search box to find contacts by name or number
Select the following functions using the buttons at the bottom of the screen:
View View the selected contact’s information New Create a new contact Delete Delete contacts or groups Move Move the contact between the SIM and the PC Edit Edit the contact information
Tip
To avoid corrupting the phonebook file wait for the connection manager to close before removing the modem.
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Settings
Click the Settings button to select the settings interface.
Connection Settings:
The setting TelecomData is pre-configured for your network.
If you have a private VPN you may need to create a new connection configuration. This feature is designed for IT Administrators in a corporate environment and is generally not required to be changed by end users.
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Settings > Network Selection (Default = Automatic)
These settings are pre-configured for your network. There is no need to change any of these settings. Manual mode will perform a scan of available networks.
Settings > Network Preferences (Default = Automatic)
These settings are pre-configured for your network. There is no n
eed to change any of these settings. Selecting UMTS/HSPA will lock the modem to 3G services only. Selecting GSM/EDGE will lock the modem to 2G services only.
Settings > SMS Settings
These settings are pre-configured for your network. There is no ne
ed to change any of these settings. If you go overseas or use a foreign SIM card you may need to change the local SMS Centre number. Consult your service provider for more details.
Settings > Sounds
The default system sounds can be personalised if required. Browse to your chosen sound to change the alert tones
specified.
Settings > Security
You can enable a PIN number that is requested when the Con
nection Manager is launched. This can protect you against
unwanted use. The PIN number is stored on the SIM card.
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Settings > System
Set the Start up and Auto connect Modes
Startup Set the Connection Manager to start
automatically when the modem is inserted.
Auto connect Set the modem to establish a connection
automatically.
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Insert a MicroSD
TM
card for USB Mass Storage
You can insert a MicroSD
TM
memory card up to 32GB to use the
modem as a mass storage device.
Safely remove your modem from your computer Open the modem back cover to access the MicroSD
TM
slot
There is a diagram showing the correct orientation of the
MicroSD
TM
card printed on the top of the MicroSDTM slot
Check the correct orientation and carefully insert the MicroSD
card
Replace the modem cover and insert your device into your
computer
The MicroSD
TM
card will appear as an external drive on your
computer system
Always handle memory cards with care and avoid static discharge
MicroSD
TM
cards supported to 2GB are FAT 16 format.
MicroSD
TM
HC cards supported to 32GB are FAT 32 format.
If you want to remove the modem please use the Safe Removal of Hardware to stop the removable disk first. For more details see the Safe Removal of Hardware process.
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Troubleshooting Guide
If you have any problems with your modem please check this section. If the problem still exists test on an alternate PC and contact your service provider. Check for more details and FAQ’s at
www.zte.co.nz
Problem Possible Causes Suggested Solution
The user interface doesn’t start or stays ‘Initialising’ after the modem is plugged in.
PC configuration is not correct. (No Autorun)
Start the program manually by going Start > Program Files or use the shortcut on the desktop. Check the drivers, try Safe
Mode. The antenna is at the wrong angle or position.
Use the extension
cable and adjust the
angle and position of
the USB modem.
The modem has no signal.
You have no network coverage.
Try moving location
until you get good
reception. Try the
extension cable.
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Problem Possible Causes Suggested Solution
Is your SIM card active and inserted correctly.
Check your SIM
insertion, account and
PIN number if applied.
Message sent failed.
The SMS centre number isn’t correct.
Contact your Service
Provider. Enter the
correct number in the
Message settings. You have no network coverage.
Try moving location
until you get good
reception. Try the
extender cable The APN configuration is wrong
Check with your
service provider and
set the APN in the
configuration settings. The manual network selection is wrong.
Select the correct
network for your
service provider.
Restore Automatic
mode.
Data connection failed.
You are using the wrong APN.
Consult your service
provider.
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Problem Possible Causes Suggested Solution
The modem cannot connect to the internet abroad (Roaming)
You don’t have roaming enabled on your plan.
Contact your service
provider to enable
roaming.
No warning tone.
The PC soundcard is disabled or on low volume.
Check the audio card
and adjust the
volume.
The MicroSDTM card cannot be read or is not found.
Re-insert the MicroSD
TM
card. The maximum capacity is 32GB. The card is not formatted correctly.
Try another MicroSD
TM
card and make sure the capacity and format is correct. 2GB is FAT16 format 32GB is FAT32 format
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Troubleshooting Tips
1. Install and test the modem in another computer
2. Check your SIM is working in another device – eg mobile phone
3. Insert a known working SIM card into your modem
4. Confirm your account is active – contact your service provider
5. Uninstall the modem and re-install using ‘Safe Mode’. Consult a PC technician if required. Check the drivers in
Device Manager
6. If the software installation does not start or has failed try downloading the current version from our website www.zte.co.nz
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System requirements
1. USB port x 1 (USB 1.0 or 2.0*)
2. System Requirements: a. PC – Windows 7, Vista, XP b. Mac - OSX 10.4.11 and above
CPU 1GHz Pentium or above Hard Disk 20GB or above RAM 512M or above Display 800 x 600 minimum
3. You need to have Administrator rights to install and run
the software
4. We suggest you switch off your anti-virus software before
installing the USB modem. In some cases protection software can prevent automatic installation. It is possible to start the installation process manually by clicking the Autorun icon when it appears.
Tips
*USB 2.0 ports are preferred because they are much faster Identify the type of port on your PC and use version 2 ports Use the USB extender cable to obtain optimum reception
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SIM card insertion
1. Open the modem back cover to access the SIM and MicroSD
TM
slot
2. Insert the SIM card as shown with the gold contacts facing down and the bevelled corner on the outside edge of the modem.
3. Push the SIM card in as far as it will go and replace the modem cover.
Tip: There is a diagram showing the correct orientation of SIM card printed on top of the SIM slot.
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Installation Guide The installation and management software is pre-loaded onto your USB modem. Wait for your system to be fully loaded then insert the modem into your computer and follow the instructions on-screen. You’ll be up and connected in about 5 minutes.
There are three main steps to the installation process:
1. Device insertion; USB drivers are installed by your system
2. Install shield launches and installs the Connection Manager
3. Connection Manager launches and continues to install the
modem drivers and then initialize the modem
If nothing happens your system configuration may prevent Autorun.
Manual installation process if Autorun is blocked
Windows users: Browse to the device and select Install.exe to
start the installation. (Start > My Computer > TelecomModem > Install.exe)
MAC users: Go to Computer, open the CD-ROM named
Telecom Modem, and double click the icon.
If the installation process does not launch you can also
download the install files from our website at www.zte.co.nz
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Step by Step Installation
The installation method shown below is for Windows XP. Other operating systems will follow a similar but not necessarily identical installation process:
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Press Next to accept the default folder location, or press Change to define your own path.
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Please wait a few seconds for the installation to proceed…
Click Finish to complete the installation.
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Software Removal
If you wish to uninstall the application please follow the procedure below:
Windows Start Programs Telecom Connection Manager Uninstall
Follow the prompts and press Yes to conti
nue.
MAC OS X Go to Applications, select Uninstall Telecom Connection Manager.
Follow the prompts to remove the software.
Radiation from Electronic Devices – SAR
The USB Wireless modem is a transmitting device with similar output power to a mobile phone. It uses an internal antenna to connect to the mobile network. To get the best performance from your device do not cover or shield the device in any way as this will lead to increased output power. Always leave a clear space around the device to allow the transmit and receive signals to propagate. SAR tests have been completed and comply with the Australia and New Zealand regulatory requirements.
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Precautions and Safety Information
Some electronic devices are susceptible to electromagnetic
interference. The modem is a transmitting device and may cause interference to sensitive electronic equipment such as audio systems, vehicle systems and medical equipment. Please consult the manufacturer of the other device before using the modem.
Operating of laptop or desktop PCs with the modem may
interfere with medical devices like hearing aids and pacemakers. Please keep the modem more than 20 centimetres away from such medical devices. Turn the modem off if necessary. Consult a physician or the manufacturer of the medical device before using the modem near such devices.
Be aware of the regulations when using the modem at places
such as oil refineries or chemical factories, where there are explosive gases or explosive products being processed. Turn off your modem as instructed.
Don’t touch the antenna area unnecessarily whilst connected.
This can affect your modem performance and reduce the signal quality.
Store the modem out of the reach of children. The modem may
cause injury or get damaged.
The modem contains sensitive electronic circuitry. Do not expose
the modem to any liquids, high temperatures or shock.
Only use original accessories or accessories that are authorized
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by the manufacturer. Using unauthorized accessories may affect your modem’s performance, damage your modem and violate related national regulations.
Avoid using the modem in areas that emit electromagnetic
waves or in enclosed metallic structures eg lifts.
The modem is not waterproof. Please keep it dry and store it in a
cool, dry place.
Don’t use the modem immediately after a sudden temperature
change eg from an air conditioned environment to high temperature and humidity outside. In such cases there could be condensing moisture inside the modem which can cause internal damage. Unplug the modem and leave it for 30 minutes before use.
Always handle the modem with care. Be careful not to drop or
bend the modem.
There are no user serviceable parts inside the modem.
Unauthorised dismantling or repair will void the warranty.
Declaration of Conformity
We declare under our sole responsibility that the product(s) detailed in this manual, and in combination with our accessories, conform with the essential requirements of The Radio Communications Standard (Electro-magnetic Radiation Human Exposure) 2003.
Z1196
Page 28
Technical Specifications
HSDPA/UMTS 850, 2100 MHz
Network and Band compatibility
GSM/EDGE 850, 900, 1800, 1900 MHz
Size and Weight 75 x 26 x 10mm. Approx 28g
HSDPA Mode up to 3.6 Mbps* UMTS Mode up to 384 Kbps*
Data Rate
EDGE Mode up to 236.8 Kbps*
Power requirements 5V with current 100mA – 450mA max
Max Emitted Power
In 3G WCDMA Mode: 250mW In 2G GSM/GPRS Mode: 2W
Interface USB 2.0
Operating systems
Windows 7, Vista & XP SP2 & SP3 Apple Mac OS X 10.4.11 and above
Functions
High speed wireless data, internet, MicroSDHC
TM
card, SMS Memory card 2GB MicroSDTM up to 32GB MicroSDHCTM Temperature range -5ºC to +45ºC
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