Telecom GSM-Route BRI Installation And User Manual

GSM
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GSM
-
Installation and User Guide
Package Contents
The unit will be supplied with:
GSM-Route BRI
Power Supply Adapter and cable
2 x GSM Antenna for GSM-Route BRI 2
Unit Fixings
Fixing Template
This Installation Guide
Safety Earth cable, (SEG Safety Earth
Ground)
1 x 2 meter RJ45 connection cable
1 x RJ45 type serial cable for programming
Notices
Emergency Calling
This GSM Gateway must be used with Customer Equipment that routes an emergency call to triple zero (000) via other Network interfaces.
Guarantee
The GSM-Route BRI is supplied with a 1-year return to base warranty which covers any defect in manufacturing and design. No other warranties whatsoever are given. If a faulty unit is required to be returned within the terms of the warranty contact your local dealer. TelecomFM or its agents shall accept no liability for any error or damages of any kind resulting from the use of this document or equipment it relates to. No responsibility is assumed by TFM or its agents for the use or reliability of the GSM-Route BRI when used in a situation or with other equipment not supplied or specified by TFM. The wording in this document may change from time to time. Please refer to the web site www.telstrom.net for the latest release.
Intended Use
The GSM-Route BRI is intended to be connected to the customer’s ETSI standard basic rate ISDN terminal equipment (PBX) and optionally to an ETSI standard basic rate ISDN network (NTU).
The GSM-Route BRI will auto detect if an ISDN circuit is present. If GSM-Route BRI detects that an ISDN circuit is not available, the unit will be configured for this setting.
The GSM-Route BRI will Auto detect Point to Point or Point to Multi-Point on connection of an ISDN circuit.
The GSM-Route BRI will direct outgoing calls either over the Mobile Network or the ISDN network according to its configuration. The configuration it is shipped with is to direct all mobile prefixes to the GSM network. In order to change this, refer to the programming section.
Incoming calls from the GSM network will be directed to the customer’s terminal equipment.
Power Failure
In the event of loss of power to the unit, the ISDN lines connected through the GSM-Route BRI, will connect the customer’s terminal equipment by means of a “Metallic” by-pass mechanism.
Mobile Signal Failure
In the event of the loss of the GSM network the unit may be configured to reroute the calls over ISDN.
ISDN Signal Failure
In the event of disconnection from the ISDN network, calls which were routed across the mobile network will continue to do so.
Power Supply
The GSM-Route BRI operates from a nominal 100-240v. AC supply, 47-63 Hz.. The Power Supply Unit (PSU) supplied with the GSM­Route BRI is fully compliant with: UL1950, TUV EN60950, BS7002, CSA22.2. Ensure that you use the power supply reference part no. KWM24F-OX01, as supplied.
Warning: Do not attempt to work on the GSM-Route BRI with the mains connected.
Safety Instructions
Failure to follow all instructions may result in improper operation of the GSM-Route BRI and/or the risk of electrical shock. All installation personnel should consult the information contained in this manual before attempting to install this product. All installation engineers should adhere to the following instructions:
1. The GSM-Route BRI should only be installed
or maintained by qualified PBX personnel.
2. The GSM-Route BRI should only be installed
according to the instructions in this manual.
3. Do not attempt to connect the GSM-Route
BRI whilst the associated PBX is in use.
4. Do not attempt to install the GSM-Route BRI
during an electrical storm.
5. Use caution when installing or modifying
ISDN lines when connecting to the GSM­Route BRI
6. Connect the power supply lead to the GSM-
Route BRI before switching on the power. (see figure 2)
7. Ensure that the GSM-Route BRI is bonded to
Safety Earth Ground using the earth cable provided. (see figure 2)
Positioning
Select a suitable location to install the GSM
Route BRI in order
strength
on, or near an exterior wall,
close to a window
on the top floor of the building.
• at
least 1 metre away from other sensitive
electronic equipment.
mount antennas vertically with a minimum
distance of 330mm away from each antenna.
(see figure 1)
The signal strength will be degraded if you
install the GSM
on walls that contain a large amount of
wiring, steel, or metal construction material.
on walls with unusually thick masonry.
in metal buildings or in rooms with large
areas of metal.
mount the antennae horizontally
You must NOT
install your GSM
expose the GSM
moisture, i.e.
expose the GSM
of heat or cold e.g. air conditioning, heaters or
direct sunlight
cover or place obstructions on or around the
unit’s anten
Q
1.
Connect the antennas and insert SIM
cards.
2.
Connect supplied Safety Earth ground
cable.
3.
Power up and wait for unit to initialise.
4.
Connect RJ45 straight through cable from
TE of the unit to the PBX.
refer to other scenarios.
5.
You will hear the unit click and detect its
setup.
6.
LEDs
when PBX is connected.
7.
During initialisation LEDs 18 & 19 will
flash once every 6 seconds while looking
for a GSM base station. After a short
while they will flash according to signal
strength.
8.
Go off hook and access the t
unit. Dial a GSM number (the unit has
been pre programmed with all GSM
prefixes to route via GSM) and you
should hear a tone Diddley Doo!
9.
For incoming GSM calls you will need to
setup MSN.
the GSM-Route BRI
-
to optimise the signal
.
,
(see figure 1)
-Route BRI antennae:
-Route BRI outdoors.
-Route BRI to water or
basements or outbuildings.
-Route BRI to direct sources
na(e).
UICK SETUP GUIDE
(Scenario A)
22&23 will flash (75ms/3s on/off)
runk of the
GSM
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GSM
-
Route BRI
Installation and User Guide
Mounting the GSM-Route BRI
1. Neatly locate and mount the GSM-Route BRI
using the supplied fixing template.
2. Open the cover by pushing the two clips in at
the bottom of the case.
3. Connect the Safety Earth Ground.
4. Connect Antennae(s) (see figure 1)
5. Insert SIM cards into the SIM holders (see
figure 2)
6. Power up the unit. When the power is
connected the amber LED 3 will be lit and the unit will initialise.
• When the GSM Module(s) are connecting
to a network its status LEDs 24 & 25 will produce long flashes (600ms/600 ms On/Off).
• If the GSM module has no SIM card
inserted its status LEDs 24 or 25 will flash ‘SOS’ on its associated LED.
• When a GSM module has logged onto a
network its status LEDs 24 & 25 will produce short flashes (75ms/3s On/Off). (refer to figure 3)
• The signal strength on Module 1 is
displayed as LED 18 and Module 2 is LED
19. (refer to figure 3)
• If the Basic Rate ISDN interface is
activated the status LEDs 20 & 21 will produce short flashes (75ms/3s On/Off).
• When the Terminal Equipment Interface is
activated the status LEDs 22 & 23 will produce short flashes (75ms/3s On/Off).
Testing the GSM-Route BRI
Go off hook and access one of the trunks connected to the BRI Route GSM and:
1. Make an outgoing test call over module 1.
Once Connected the Red Status LED corresponding to the channel being used will come on. The Green Status LED for module 1 will come on showing that the call has been routed correctly. A confidence tone will be heard at this stage.
2. Make an outgoing test call over module 2,
once connected the Red Status LED corresponding to the channel being used will come on. The Green Status LED for module 2 will come on showing that the call has been routed correctly. A confidence tone will be heard at this stage.
3. Make an incoming call to each GSM module.
Installation Scenarios
There are four scenarios for installing the BRI Route GSM depending on your specific scenario
A.
Installed from the TE port to the PBX. The PBX handles the least cost routing of calls. (refer figure A.). LEDs 22 & 23 should blink red (refer figure 2.)
B.
Installed as scenario A, but only the ISDN clock/sync is received from the ISDN network to the NT port. In this setup voice calls are NOT carried from the ISDN network to the unit and usually the NTU on the wall has two mirrored TE ports, one going to the PBX and one going (Providing clock) to the NT port on the BRI Route GSM. (refer figure B.) Note: requires setting to Track Mode, refer to setting ISDN Synchronisation. LEDs 22, 23 should blink red (refer figure 2.) Note: When the GSM Route BRI is functioning normally, and it detects that there is no ISDN connection on the NT port, it then uses an accurate internally generated clock. This accurate clock cannot be synchronised with any ISDN connections if it is not connected to them. When the GSM Route BRI is forced into Track mode, you can plug an ISDN “NT” or S0 trunk connection into the NT port of the GSM Route BRI. This will then use the clock synchronisation from the ISDN NT Network connection (ignoring the B and D channel information).
330mm
1 meter radius
Figure 1.
19
18
GSM Signal
1 flash = poor
2-4 flashes = average
5-8 flashes = good
LED
Figure 3
serial port (for programming)
unused
SIM Holder 1
SIM Holder 2
Mains power
Safety
earth
NT Port
to ISDN network
TE Ports (mirrored)
to PBX
Status LEDs
Power
NT TE GSM
25
Main board - figure 2
2423222120
1918
3
GSM
Signal
Figure A
LEGEND
GSM
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GSM
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Route BRI
Installation and User Guide
C.
Installed in series between the ISDN networks (NTU) and the PBX. The BRI Route GSM handles the routing of calls. (refer figure C.) LEDs 20,21 and 22,23 should blink red (refer figure 2.)
Using a straight through RJ45 cable connect as per scenario A,B or C depending on your situation. The unit will self reset after 15 seconds then automatically configure itself to the ISDN circuit. Scenario B requires setting it into Track. (refer to Setting ISDN Synchronisation)
D.
Ticking Sound is heard and there is no ISDN BRI network to receive Sync/Clock from. This setup requires a separate Sync/Clock BRI cable from the PBX. The first port should be setup as a SO bus (no voice calls will be handled on this port) and the second port setup as a normal P2P or P2MP. First take a cable from the SO bus port and connect into the NT port of the BRI Route GSM. Once you see LEDs 20&21 flash then change the unit to Track mode, refer to setting ISDN Synchronisation and LEDs 20&21 will go out. Next take a cable from the second port on the PBX (to carry voice) and connect to either one of the TE ports on the BRI Route GSM. LEDs 22&23 should now be flashing and there should be no ticking sound! If connecting more than one BRI Route GSM, you can pass the clock on the spare TE port to the next BRI Route GSM NT port and the second unit must also be in track mode.
Configuring the unit via the PBX handset
The unit has been pre-programmed so no configuration (via the supplied serial cable) is necessary in most instances.
Digit Stripping:
This is used in some cases when the PBX has inserted routing information before the number dialled. The GSM-Route BRI can be configured to recognise this prefix and strip it.
To turn this off:
Setting the MSN (incoming GSM)
For incoming mobile calls you can direct them to a destination in the PBX. You can set both SIMs to go to the same destination in the PBX or separate. Replace nnnn with the MSN number(s).
To turn this off:
Setting Point to Point or Multi Point
The GSM BRI Route automatically detects it’s environment for self setup. However you can manually override this.
Auto:
P2P:
P2MP:
Setting Volume and Microphone Levels
The GSM BRI Route is automatically set at the optimum levels; however you can manually override this. Enter the value 1 to 5 (1 is lowest and 5 being highest)
Outbound:
Inbound:
Setting ISDN Synchronisation
The GSM BRI Route automatically detects its environment but in some situations requires to be manually set. Scenario B & D requires Track Mode to be set.
Tip to remember: The ISDN Network always provides Clock/Sync, a PBX set with a “SO Bus” always provides Clock/Sync, TE ports on the BRI Route GSM always provide Clock/Sync.
Having more than one clock source will produce a ticking sound!
Auto mode:
Normal mode:
Track mode:
Figure B
LEGEND
Figure C
LEGEND
GSM
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GSM
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Route BRI
Installation and User Guide
Configuring the unit via the supplied serial cable.
If you need to programme the GSM-BRI Route (in most cases it is automatic and just requires calling it to configure e.g. MSNs) use the supplied serial cable and download the configuration tool from: http://telstrom.net/bri-
route-config.zip
Training Material
If you would like to view the training videos for this product please visit:
www.telstrom.net\training
For support please contact your local dealer,
www.telstrom.net or support@telstrom.net
Frequently Asked Questions
Q The unit will not power up.
A Ensure the power adapter and cable
have been connected correctly.
Q The unit will not route to the GSM
network. i.e. You do not hear the confidence tone. “Didlley Doo”
A Ensure the LEDs 18&19 are
flashing with a good signal strength.
A Check the SIMs are active and
inserted correctly. Try them in a mobile phone.
A Are you calling a mobile number? A Check with the help desk.
Q I want to route numbers other than the
standard GSM prefixes.
A Use the manual programming tool.
Q A slight ticking sound is heard during
conversations.
A Setup the unit to Scenario B
Q GSM Noise is heard during calls
A Ensure the unit AND antenna(s) are
mounted correctly.
Q GSM signal quality is poor.
A Ensure the antenna(s) have been
mounted vertically and close to a window if possible.
A An optional Yagi (external) antenna
can be purchased.
Q Green LEDs 24&25 Flash SOS
A Check SIM(s) cards A Check SIM(s) are seated correctly A Check programming
Q RED LEDs 20&21 not lit
A Check ISDN circuit is live and
connected
Q RED LED 26 flashing on/off
A Check ISDN circuit is live and
connected
Q RED LEDs 22&23 not lit
A Check terminal equipment is
connected (PBX)
Document version 4, OCT/2009 Bruce Jackson Originally amended from Version .02 2003
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