TeleCheck Eclipse Reference Manual

Eclipse Payment Terminal
FDC RETAIL CREDIT REFERENCE MANUAL
Application Version NGFD Document Part Number NG0104
Table of Contents
2.0 Application Files and Parameters.............................................................................................................. 3
3.1 REAL TIME CLOCK............................................................................................................................... 5
3.2 DOWNLOADING.................................................................................................................................... 6
3.3 DISPLAY FIRMWARE/SOFTWARE VERSIONS.................................................................................8
4.1 Account Range Table.............................................................................................................................. 11
5.0 Credit Sale Authorization........................................................................................................................ 12
5.2 Credit Refund Authorization................................................................................................................... 14
5.3 Credit TKT ONLY..................................................................................................................................16
5.4 Debit Sale Authorization......................................................................................................................... 18
5.5 Debit Refund Authorization....................................................................................................................21
5.6 Credit Auth Only..................................................................................................................................... 23
6.0 Manual and Quick Closes........................................................................................................................25
6.1 Auto-Close.............................................................................................................................................. 26
7.0 Delete Batch............................................................................................................................................27
8.0 DISPLAY TOTALS................................................................................................................................28
8.1 Display Totals - NET Trans Totals.........................................................................................................28
8.2 Display Totals - Totals by Credit Card Type.......................................................................................... 29
8.3 Display Totals - Credit Financial Data Detail......................................................................................... 30
8.4 Credit Void and Corrections...................................................................................................................31
9.0 Reprint.....................................................................................................................................................32
10.0 - Credit Card Sale Receipt.......................................................................................................................33
10.1 - Debit Card Sale Receipt........................................................................................................................ 34
10.3 - Credit/Debit Card Refund Receipt........................................................................................................ 35
11.0 - Print Terminal Reports..........................................................................................................................36
11.1 - Print Report - Net Totals....................................................................................................................... 36
11.1A - Terminal Net Totals........................................................................................................................... 37
11.2 - Print Totals - Totals by Credit Card Type.............................................................................................38
11.2a - Terminal Totals by Credit Card Type................................................................................................. 39
11.3 - Print Totals - Credit Financial Data Detail ...........................................................................................40
11.3a- Print Terminal Report - Credit Detail...................................................................................................41
12.0 Cancel AutoClose Sequence ................................................................................................................... 42
13.0 Eclipse Parameter File Description .....................................................................................................43
1999 TeleCheck International, Inc. CONFIDENTIAL
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1.0 Introduction
This specification only describes the user interface and parameter setup. For a description of the communication formats and message structure, please refer to the FDC ETC PLUS Specification Document.
The Eclipse payment terminal will provide data capture capability at the point-of-sale. It will interact with the FDR authorization computer (from now on called the host), to capture transaction detail for approved transactions and provide report capabilities. A separate Demo Application is available. The demo application operates in the same manner as the standard application except that it emulates communications in a positive flow.
Features of the terminal include:
- Credit/Debit Sale authorization
- Credit/Debit Refund authorization
- Credit T KT ONLY (offline --F orce)
- Credit Auth Only
- Credit Voids and Corrections
- Refund and Void Password Protection
- Net Total of daily credit/debit sales and refunds
- Manual and Automatic report generation
- Auto-close
- Quick-close or Manual close
- Address Verification Service (AVS)
- Purchase Cards
- Amex Split Dial for Auths
Transaction storage capacity is 300 transactions. The default for "BATCH ALMOST FULL" is set at 250, and the "BATCH FULL” parameter is defaulted to 300. The transactions may be viewed in one of three forms:
- credit/debit card transaction net totals
- credit/debit card transaction net totals by card type
- credit/debit card transaction detail listing
The reports can be viewed on the terminal display or they can be printed.
"PROCESSING..." is used to inform the user that the terminal is performing some operation (i.e. retrieving batch records for reports).
If any errors occurred before closing, corrections can be made using the Force, Correction, or Void functions.
A receipt will be printed for each transaction approved by the host. Receipts will be generated for Force transactions if the appropriate parameter is activated. Receipts must be printed for all Debit Transactions.
2.0 Application Files and Parameters
TeleCheck will maintain the check parameters and the application code files.
The Eclipse terminal is to be loaded before deployment with files from either ZONTALK or from modem downloads
through TeleCheck host. Merchant specific par ameters are loaded through two partial downloads. One each from TeleCheck and the Credit Card Processor. Each partial download should take no more than 90 seconds.
Credit Processor to maintain the credit parameters. Check parameters continue to upload to TeleCheck host if any parameter is manually changed. The new parameter upload packet may reach a maximum of 2500 bytes.
1999 TeleCheck International, Inc. CONFIDENTIAL
3
3.0 Keypad Layout and Default IDLE Screen
Terminal will toggle approx. every 3-4 seconds between these two screens at idle.
Q Z ,
GHI
4
PRS
7
HELP
ABC
1
2
JKL
5
TUV
8
*#.
3
MNO
6
WXY
9
EDIT
CLEARDEF
BACK
SPACE
ALPHA
ENTER
0
1999 TeleCheck International, Inc. CONFIDENTIAL
4
3.1 REAL TIME CLOCK
This function is used to manually reset the Date and Time.
1.0 Press the Other Button on the touch-screen to get to next screen
1.1 Press System Button on touch-screen.
2.0 Press the Date/Time Button.
3.0 Date = 04/30/1999 Press the YES button on touch-screen to change date
CHANGE DATE? Skip to 5.0 if NO selected
4.0 ENTER MONTH Enter value of 1 to 12.
4.1 ENTER DATE Enter value of 1 to 31.
4.2 ENTER YEAR Enter value of 1999 to 2049. If entry is invalid, display error message and go to 4.0.
If year okay, continue
5.0 Time = 16:20:00
CHANGE TIME? Press yes on touch-screen to change time
5.0 ENTER HOUR Enter value of 1 - 12.
5.1 AM PM Select am or PM
5.2 ENTER MINUTES Enter value of 00 - 59.
6.0 Date = 08-03-1999 Exit if Yes or Clear hit. Start over if No Selected
Time = 16:04:00 Date/Time Okay?
1999 TeleCheck International, Inc. CONFIDENTIAL
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3.2 DOWNLOADING
The Control Region provides the vehicle with which to download applications and parameters. The terminal will be downloaded with ZONTALK
1.0 Press the Other Button on the touch-screen to get to next screen
1.1 Press System Button on touch-screen.
2.0 Press the LOAD Button.
3.0 Select Download source host.
CREDIT
4.0 Select download type. Modem or RS-232.
MODEM
4.1 For Check Downloads, Select FULL or PARTIAL (CREDIT is always partial (parameters only)
FULL PARTIAL
5.0 Download Number Enter the phone number required to
CHECK
SERIAL
dial Zontalk, or just press [ENTER] and the terminal will utilize the current value in the parameter file.
1999 TeleCheck International, Inc. CONFIDENTIAL
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7.0 Credit Merch ID (credit, 6-13 digits max)
TCK MERCHANT ID (check, 8-12 digits)
Enter the Merchant # or just press
[ENTER] and the terminal will utilize the current values in the parameter file.
8.0 Application ID Enter the Application ID or just
press [ENTER] and the terminal will utilize the current value in the parameter file. (Displayed for full check only) Partial check default = NGCK, partial credit default=NGCR
9.0 <communications> Terminal will proceed to dial out
for a Full or Partial Download from ZONTALK.
10.0 DOWNLOAD C The terminal download is finished.
The unit will reset and startup with new applications for a full download.
Batches are cleared on full downloads!
1999 TeleCheck International, Inc. CONFIDENTIAL
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3.3 DISPLAY FIRMWARE/SOFTWARE VERSIONS
1.0 Press the Other Button on the touch-screen to get to next screen
1.1 Press System Button on touch-screen.
2.0 Press the Vers Button.
3.0 The terminal will list the first 8 software versions found.
ECA = XX-XX-XXXX
FDR = XX-XX-XXXX
ROM = VNXXXXXX T ID = 12 XXXXXX SN = XXXXXXXX IMG = FULL XXX MDM = XX.XX
1999 TeleCheck International, Inc. CONFIDENTIAL
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3.4 Edit Credit Parameters
This function is used to setup the application's parameters; card types, phone numbers, etc.
1.0 Press the Credit button on the touch-screen display to get to Credit menu.
1.1 Press the MORE Button to get to more credit functions.
1.2 Press the MORE button.
1.3 Press the SETUP button.
2.0 Press the Edit Params Button
3.1 ENTER PASSWORD User: Enter the User Password [766130]
******
Term: If an invalid password is entered, beep and
return to step 3.1.
4.0 PARAMETER SETUP User: Touch General on Screen or hit enter to edit general params.
GENERAL PARAMS
User: Hit the Left or Right Arrow Key to select other areas to setup.
The terminal will scroll through the vario us parameter areas: <GENERAL PARAMS> <PHONE PARAMS> <DEBIT PARAMS><CARD RANGES> <PRINTER PARAMS>
1999 TeleCheck International, Inc. CONFIDENTIAL
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4.0 Terminal Operation
This section describes terminal prompts, user action, user response format, and terminal action.
Receipts are printed for Sales, Auths, Refunds, Debit, and optionally parameter driven for TKT Only transactions. They are not printed for Void or Correction transactions.
When the prompt "CARD NOT ALLOWED" appears after a card swipe, it means that card type is not enabled.
When the message "CLOSE IN PROGRES" appears, an AutoClose transaction was previously started. The close transaction should normally be completed before any sales and refunds are processed via their designated keys. To unlock the sale and refund keys without first completing a successful close transaction, perform the Cancel Close Function.
If the AMEX merchant ID and AMEX phone number, and AMEX SD = YES parameters are setup, the terminal will dial AMEX for Auths on all AMEX transactions. Se ttlement will still occur through the FDR Host.
If AVS is enabled, the merchant will be prompted to enter AVS data for all manually keyed transactions. If card is present, only Zip Code will be prompted. If card not present, both zip and address will be prompted.
From the idle state, a transaction may be initiated by the user in one of three ways:
1. Card Swiped, which initiates Credit Sale Key.
2. Check Inserted, which initiates TeleCheck application.
3. The Pressing of a Transaction Key, which determines whether the Credit /Debit application or
TeleCheck application is accessed.
1999 TeleCheck International, Inc. CONFIDENTIAL
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4.1 Account Range Table
Length and account number range will be used to determine card type.
The tests for account number range and MOD10 are performed separately and produce different results when the test fails. The range test should be performed first. If the range test fails, the proper display is "CARD TYPE NOT SUPPORTED". Once the range test passes, the MOD10 test is performed. If it fails, the proper display is " BAD ACC’T NUMBER".
For Debit Transactions, only TRACK 2 Data is used. The MOD 10 test is not performed on the Account Number. Manual Entry of the Account Number is not allowed for Debit Sale and Refund Transactions.
Purchase Card ranges should come before the default range type for each card type.
Thirty account ranges are allocated for use with up to thirty ‘ranged’ card types. Each account range entry must be in the following format:
For AMEX Spilt dial, AMEX spilt dial map must be set to proper Card Type.
Figure 4.1-1 Account Range Entry
Data Name Length Notes
Low number 6 First 6 digits of low account range number. High number 6 First 6 digits of high account range number. Card Type 2 Describes which accumulator set will be used for this particular card range.
(1...,10) Card Desc 3 Description of reporting card type (may be alphanumeric). Retail Terms 1 Flag indicating whether to prompt for Retail Terms; a 0 to 4 numeric value.
1 = prompt, 0 = disabled. Descriptor Code 1 Flag indicating whether to prompt for descriptor code and the length of the
descriptor codes. (0=no descriptor codes, 2=length 2, 4=length 4) AVS 1 Flag indicating whether to prompt for AVS address and AVS zip code. Customer Code 1 Flag indicating whether to prompt for the customer code. Tax Prompt 1 Flag indicating whether to prompt for Tax amount for this account range.
Prior to displaying the prompt, the Tax Calculation Application option is
checked and if on the tax is computed automatically and the Tax prompt is not
displayed. This option can be overridden at the terminal level with the Tax
Override Application option. Print TID/ACI 1 Flag indicating whether to print the Transaction Identifier (TID) and Auth
Characteristic Indicator (ACI) for this account range. This applies to Auth
Only, Sale, Void Sale non-ATM transactions along with Ticket Only and
Void Ticket Only transactions. Purchase ID 1 Flag indicating whether to prompt for Purchase ID for this account range.
0=Off, 1=On.
1999 TeleCheck International, Inc. CONFIDENTIAL
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5.0 Credit Sale Authorization
A Credit Sale Authorization transaction is for a merchant who wants to authorize and capture monetary information with a single transaction. The host will determine authorization and if approved, the transaction data will be captured by the terminal and a receipt printed
1.0 Press the Credit Key to start a Credit Sale or just swipe the Card. Go to 3.5 if Card Swiped
2.0 Press the SALE button for a credit sale.
3.0 ENTER ACCT # User: Key the account number 13-19 digits.
Term: Save the account data.
3.1 EXPIRE DATE MMYY User: Enter the expiration date and press [ENTER]
Term: Validate the expiration date against the system date.
Then goto step 4.0.
3.5 LAST 4 DIGITS? User: Key last 4 digits or account # from card face.
Term: Only prompt if Fraud Enabled and card swiped.
If data matches, goto 3.6
3.6 ACCOUNT NUM? User: Hit yes if account number on screen matches that on card face.
XXXXXXXXXXXXX Term: Only prompt if enabled in fraud parameter.
4.0 SALE AMOUNT? User: Enter the amount in dollar and cents. Then press the
$0.00 [ENTER] key.
Format: 8 characters maximum.
Term: Save the transaction amount.
4.1 TAX AMOUNT? User: Enter Tax Amount for commercial cards. Only prompted if
$0.00 enabled by bin range or global tax enable. If tax entered, go to
4.3.
Term: Skip if prompt for Tax disabled.
4.2 TAX EXEMPT? User: Select Yes if tax exempt or not a purchase card.
4.3 ENTER CLERK ID User: Key in 2 digit clerk ID or hit enter to BYPASS.
1999 TeleCheck International, Inc. CONFIDENTIAL
Term: Skip if CLERK ID parameter = NO.
12
4.3A RETAIL TERMS User: Key retail terms. 0-4 numeric only. Just hit ENTER to bypass
Term: Only prompt if retail terms flag set in Card Ranges for Card
Type. This is for private label cards.
4.4A RECURRING ORDER? User: Select Yes if it is a recurring order.
Term: Only prompt if Recurring is enabled. Go to 4.5 if YES is
selected. Else go to 4.4B
4.4B P HONE ORDER? User: Select YES for phone Orders.
Term: Only prompt if Phone Order is enabled. Go to 4.5 if YES
selected
4.4C CARD PRESENT? User: Select YES if Card Present.
4.5 ENTER DESC CODE User: Key Descriptor Code or just hit enter to BYPASS.
Term: Only prompt if enabled in card Range Table.
4.6 INVOICE NUMBER User: Key invoice number or hit enter to bypass.
Term: Skip Invoice Number Parameter = NO.
4.7 ENTER ORDER NUMBER User: Key order number or hit enter to bypass.
Term: Only Prompt for Direct marketing/ Phone Order.
4.8 CUSTOMER CODE User: Key customer code or just enter to bypass.
Term: Only prompt if enabled in card ranges.
4.9 PURCHASE ID User: Key purchase ID or just ENTER to bypass.
Term: Only prompt if enabled in card ranges.
5.0 ENTER ADDRESS User: Key customer's home address or just enter to bypass
Term: Only Prompt if AVS enabled, Manual Transaction, and
Phone Order.
5.1 ENTER ZIP CODE User: Key AVS zip code or ENTER to BYPASS.
Term: Only prompt if AVS is enabled in card range table or if
global AVS parameter = YES.
6.0 <see section 6.1 User: No action required.
for displays> Term: Create the request packet using the entered data, dial the host,
send the request, then wait for the host response.
6.1 <host response> User: No action required.
Term: If the response is an approval, capture the
transaction data. Beep and display the host response go to 7.0
7.0 <print merchant receipt> User: No Action
Term: Print Merchant Receipt if print receipts enabled.
8.0 PRINT User: Tear off merchant receipt and select yes to print customer copy
CUSTOMER RECEIPT Term: Print customer receipts and store trans in batch.
1999 TeleCheck International, Inc. CONFIDENTIAL
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5.2 Credit Refund Authorization
A Credit Refund Authorization transaction processes a refund of a previous purchase. The terminal does not dial the host for credit refunds
1.0 Press the Credit Button to start a Credit Refund
1.1 Select Refund.
1.2 ENTER PASSWORD This step will only occur if password protection for
refunds is turned ON.
User: Enter the terminal password. Then press [ENTER]
Term: If an invalid password is entered, beep and return to
step 1.2.
Format: 766130 (Default User Password).
2.0 ENTER ACCT # User: Swipe a card or key in the card number.
Format: 19 maximum.
Term: Save the account data. For a swiped card, skip
Step 3.5
3.0 EXPIRE DATE MMYY User: Enter the expiration date.
Format: MMYY
Term: Validate the expiration date
against the system date.
3.5 LAST 4 DIGITS? User: Key last 4 digits or account # from card face.
Term: Only prompt if Fraud Enabled and card swiped.
If data matches, go to 3.6
3.6 ACCOUNT NUM? User: Hit yes if account number on screen matches that on card face.
XXXXXXXXXXXXX Term: Only prompt if enabled in fraud parameter.
4.0 REFUND AMOUNT? User: Enter the amount.
$0.00
Format: 8 maximum.
4.1 TAX AMOUNT? User: Enter the amount. 1999 TeleCheck International, Inc. CONFIDENTIAL
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$0.00
Format: 8 maximum.
4.2 ENTER CLERK ID User: Key in 2 digit clerk ID or hit enter to BYPASS.
Term: Skip if CLERK ID parameter = NO.
4.3 RETAIL TERMS User: Key retail terms. 0-4 numeric only. Just hit ENTER to bypass
Term: Only prompt if retail terms flag set in Card Ranges for Card
Type. This is for private label cards.
4.4 ENTER DESC CODE User: Key Descriptor Code or just hit enter to BYPASS.
Term: Only prompt if enabled in card Range Table.
4.5 INVOICE NUMBER User: Key invoice number or hit enter to bypass.
Term: Skip Invoice Number Parameter = NO.
Term: Go to Step 5.0
5.0 REFUND OK User: No Action PRINTING RECEIPT
Term: Save Transaction Data and print Receipt.
6.0 PRINT User: Select YES to print customer receipt. CUSTOMER RECEIPT
1999 TeleCheck International, Inc. CONFIDENTIAL
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5.3 Credit TKT ONLY
The TKT Only function includes transactions in the settlement totals that were approved outside the terminal. The printing of TKT Only Receipts is optional based on a parameter. TKT Only Transactions do not dial the host!
1.0 Press the Credit Button to start a Force transaction.
1.1 Press the TKT Only Button
2.0 ENTER ACCT # User: Swipe a card or key in the card number.
Term: Save the account data. For a swiped credit card, skip
to Step 3.5.
3.0 EXPIRE DATE MMYY User: Enter the expiration date
Format: MMYY
Term: Validate the expiration date
against the system date and go to 5.0
3.5 LAST 4 DIGITS? User: Key last 4 digits or account # from card face.
Term: Only prompt if Fraud Enabled and card swiped.
If data matches, go to 3.6
3.6 ACCOUNT NUM? User: Hit yes if account number on screen matches that on card face.
XXXXXXXXXXXXX Term: Only prompt if enabled in fraud parameter.
4.0 TKT Only AMT User: Enter the amount
$0.00
Term: Save the transaction amount.
4.1 TAX AMOUNT? User: Enter Tax Amount or hit enter to skip. $0.00
Term: Skip if PromptForTax disabled. If tax entered, skip 4.2
4.2 TAX EXEMPT? User: Select Yes if tax exempt or not a purchase card.
4.3 ENTER AUTH CODE User: Enter the approval code. 1999 TeleCheck International, Inc. CONFIDENTIAL
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Format: 2-6 digits.
Term: Display Current Month/Day/Year as Default.
4.4 ENTER CLERK ID User: Key in 2 digit clerk ID or hit enter to BYPASS.
Term: Skip if CLERK ID parameter = NO.
4.5 RETAIL TERMS User: Key retail terms. 0-4 numeric only. Just hit ENTER to bypass
Term: Only prompt if retail terms flag set in Card Ranges for Card
Type. This is for private label cards.
4.6 ENTER DESC CODE User: Key Descriptor Code or just hit enter to BYPASS.
Term: Only prompt if enabled in card Range Table.
4.7 INVOICE NUMBER User: Key invoice number or hit enter to bypass.
Term: Skip Invoice Number Parameter = NO.
4.9 CUSTOMER CODE User: Key customer code or just enter to bypass.
Term: Only prompt if enabled in card ranges and not a phone
order/direct marketing transaction.
5.0 PURCHASE ID User: Key purchase ID or just ENTER to bypass.
5.1 TKT Only OK User: No Action PRINTING RECEIPT Term: Print receipt if enabled and save transaction data.
6.0 PRINT User: Select YES to print customer receipt. CUSTOMER RECEIPT
1999 TeleCheck International, Inc. CONFIDENTIAL
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5.4 Debit Sale Authorization
The Debit Sale transaction will call the Host to determine authorization. A receipt must always be printed with a Debit Transaction. Manual entry of card data is not allowed. Pin Pad should be connected to Serial 3. P1000 or P2000 supported using master session. Master Key placed on key 8 .
1.0 Press the Other Button to get to Debit Transaction.
1.1 Press the Debit Button. If Debit is enabled go to step 1.3. Else error Beep. and display Debit not Enabled.
1.2 Press the DEBIT SALE button.
Term: Check to see if pin pad is functional.
If pin pad OK, go to step 1.3 If pin pad not connected or does not return proper status, go to step 1.3
1.3 PIN PAD NOT User: Hit the clear key to return to idle. Check pin pad
RESPONDING cable ,connection, etc.
Term: Beep and display error message. Keep checking for
pin pad. Beep every 1.5 seconds until user hits clear key.
Then return to idle prompt.
1.4 User: No action.
Term: Verify that master key 8 is loaded. If master
key is okay, proceed to step 1.6. If master key not found, proceed to step 1.6
1.5 MASTER KEY User: Hit the clear key. Call CES.
NOT LOADED Term: Beep and display error message. Wait for user to hit
the clear key and then return to IDLE.
1.6 User: No action.
Term: Verify that working key is loaded. If working
key is okay, proceed to step 2.0. If working key not found, proceed to step 1.7
1.7 WORKING KEY User: Hit the clear key. Load working key.
NOT FOUND
2.0 DEBIT SALE User: If P1000 used, clerk should swipe card on NG 1999 TeleCheck International, Inc. CONFIDENTIAL
Term: Beep and display error message. Wait for user to hit
the clear key and return to the idle prompt.
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SWIPE DEBIT CARD If P2000 used, clerk should swipe card on NG
or customer may swipe card on the P2000.
Term: Arm the appropriate MSR’s. if P2000 is used, display
swipe card message on the pin pad. If MSR read fails, go to step 2.1. If read is OK, go to step 2.3.
2.1 DEBIT SALE User: Reswipe the Debit card. Manual Entry is not allowed
RESWIPE CARD
Term: Beep and display error message. If read fails, repeat
step 2.1. If card was swiped on P201, P201 will display PLEASE TRY AGAIN and NG prompt will remain at step 2.0. If read is okay, proceed to step 2.3.
2.3 User: No action.
Term: Determine if cash back is allowed. If yes, go to step
2.5. If no, go to step 2.4.
2.4 DEBIT SALE AMT? User: Enter purchase amount on the terminal.
$0.00 Max enter = $999999.99
Term: Get entry and go to step 3.2.
2.5 PURCHASE AMOUNT? User: Enter purchase amount on the Terminal.
$0.00 Max entry = $999999.99 Min = $0.00
Term: Get entry and go to step 2.6.
2.6 CASHBACK AMOUNT User: Enter the amount of cash to be received back.
$999999.99 Term: Check to make sure amount is within min/max cash
back allowed. If > max, go to step 2.7. If < min, go to step 2.8 If OK, go to step 3.0 Cash back plus purchase amount = total amount and total must not exceed $999999.99. If total is greater than
999999.99, go to step 2.9.
2.7 INVALID AMOUNT User: No action. Cash back above max.
EXCEEDS MAX Term: Beep and return to step 2.6
2.8 INVALID AMOUNT User: No action. Cash Back below min.
BELOW MIN Term: Beep and return to step 2.6
2.9 INVALID AMOUNT User: No action. Purchase+CashBack > $999999.99
EXCEED MAX TOTAL Term: Beep and return to step 2.5
3.0 User: No action.
Term: See if verification prompt is ON. If on go to step 3.1.
IF off, go to step 3.2.
3.1 IS $999999.99 OK User: Hit the YES key if the total amount is correct. Hit
YES NO the NO key if there is an error.
Term: Go to 3.2 if the YES key is pressed. Go to step 2.3 if
the NO key is pressed.
1999 TeleCheck International, Inc. CONFIDENTIAL
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3.2 WAITING FOR User: Enter PIN on pin pad.
PIN ENTRY
Term: Send Total Amount and ENTER PIN to pin pad
display. Capture pin and generate pin block. Return
pin pad to idle prompt. Go to step 3.3
3.3 ENTER CLERK ID User: Key in 2 digit clerk ID or hit enter to BYPASS.
Term: Skip if CLERK ID parameter = NO.
3.4 INVOICE NUMBER User: Key invoice number or hit enter to bypass.
Term: Skip Invoice Number Parameter = NO.
4.0 COMMUNICATION PROMPTS User: No action
Term: Dial host. If primary number does not connect,
dial secondary number. OFF-LINE APPROVALS are NOT ALLOWED for debit. If the Host does answer but there are errors and the transaction does not complete, the terminal then must perform a Debit reversal. Or else go to step 5.0.
5.0 HOST RESPONSE User: No Action.
Term: Display host response message. If transaction is
approved, print receipt and store trans data. Leave response displayed but return control to main idle loop.
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5.5 Debit Refund Authorization
The host determines the authorization for Debit Transactions. If approved, the transaction data will be captured by the terminal.
1.0 Press the Other Button to get to Debit Transaction.
1.1 Press the Debit Button. If Debit is enabled go to step 1.2. or else error Beep and display Debit not Enabled.
1.2 Hit the REFUND button.
1.5 ENTER PASSWORD This step will only occur if password protection for
refunds is turned ON.
User: Enter the terminal password. Then press [ENTER] Term: If an invalid password is entered, beep and return to
step 1.5.
Format: 766130 (UserPassword).
2.0 User: No action.
Term: Check to see if pin pad is functional.
If pin pad OK, go to step 2.2 If pin pad not connected or does not return proper status, go to step 2.1
2.1 PIN PAD NOT User: Hit the clear key to return to idle. Check pinpad
RESPONDING cable, connection, etc.
Term: Beep and display error message. Keep checking for
pin pad. Beep every 1.5 seconds until user hits clear key. Then return to idle prompt.
2.2 IDLE PROMPT User: No action.
Term: Verify that master key 8 is loaded. If master
key is okay, proceed to step 2.4. If master key not found, proceed to step 2.3.
2.3 MASTER KEY User: Hit the clear key. Call CES
NOT LOADED
1999 TeleCheck International, Inc. CONFIDENTIAL
Term: Beep and display error message. Wait for user to hit
the clear key and then return to IDLE.
21
2.4 User: No action.
Term: Verify that working key is loaded. If working key is okay,
proceed to step 3.0. If working key not found, go to step 2.5.
2.5 WORKING KEY User: Hit the clear key. Load working key.
NOT FOUND
Term: Beep and display error message. Wait for user to hit
the clear key and return to the idle prompt.
3.0 DEBIT REFUND User: If P1000 used, clerk should swipe card on NG. SWIPE DEBIT CARD If P2000 used, clerk should swipe card on NG
or customer may swipe card on the P2000.
Term: Arm the appropriate MSR. If P2000 is used, display
swipe card message on the pin pad. If MSR read fails, go to step 3.1. If read is OK, go to step 3.2.
3.1 DEBIT REFUND User: Reswipe the Debit card.
RESWIPE CARD
Term: Beep and display error message. If read fails, repeat
tep 3.1. If the read is okay, proceed to step 3.2.
3.2 DEBIT REFUND AMT User: Enter return amount on the terminal.
$0.00 Max enter = $999999.99
Term: Get entry and go to step 3.3.
3.3 WAITING FOR User: Enter PIN on Pin Pad.
PIN ENTRY
Term: Send ENTER PIN NUMBER to pin pad display.
Capture pin and generate pin block. Return Pin Pad to idle prompt. Go to step 3.3
3.3 ENTER CLERK ID User: Key in 2 digit clerk ID or hit enter to BYPASS.
Term: Skip if CLERK ID parameter = NO.
3.4 INVOICE NUMBER User: Key invoice number or hit enter to bypass.
Term: Skip Invoice Number Parameter = NO.
4.0 COMMUNICATION PROMPTS User: No action
Term: Dial host. If primary number does not connect,
dial secondary number. NG Must perform a Debit Reversal if an errors occurs after the Host Answers and the transaction does not complete. Else go to step 5.0.
5.0 HOST RESPONSE User: No Action.
1999 TeleCheck International, Inc. CONFIDENTIAL
Term: Display host response message. If transaction is
approved print receipt and store transaction data. Leave response displayed but return control to main idle loop.
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5.6 Credit Auth Only
A Credit Auth Only transaction is for a merchant who wants to perform an auth only. The host will determine authorization and if approved, a receipt will be printed but the transaction will not be stored in the batch.
1.0 Press the Credit Key to start an Auth
1.2 Press the MORE button for a credit sale.
2.0 Press the AUTH button.
3.0 ENTER ACCT # User: Key the account number 13-19 digits.
Term: Save the account data. Go to 3.5 if card swiped.
3.1 EXPIRE DATE MMYY User: Enter the expiration date and press [ENTER]
Format MMYY. Go to 4.0
Term: Validate the expiration date against the system date.
3.5 LAST 4 DIGITS? User: Key last 4 digits or account # from card face.
Term: Only prompt if Fraud Enabled and card swiped.
If data matches, go to 3.6
3.6 ACCOUNT NUM? User: Hit yes if account number on screen matches that on card face.
XXXXXXXXXXXXX Term: Only prompt if enabled in fraud parameter.
4.0 AUTH AMOUNT? User: Enter the amount in dollar and cents. Then press the
$0.00 [ENTER] key.
Format: 8 characters maximum.
4.1 TAX AMOUNT? User: Enter Tax Amount or hit enter to skip. $0.00
Term: Skip if prompt for Tax disabled. If tax entered, skip 4.1
4.2 RECURRING ORDER? User: Select YES if it is a recurring order. 1999 TeleCheck International, Inc. CONFIDENTIAL
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Term: Only prompt if Recurring is enabled. Go to 4.5 if YES is
select ed. Else go to 4.3 ACI='R' and MOTO = '2' if YES selected.
4.3 PHONE ORDER? User: Select YES for phone Orders.
Term: Only prompt if Phone Order is enabled. Go to 4.5 if YES
selected
4.4 CARD PRESENT? User: Select YES if Card Present.
4.5 ENTER ORDER NUMBER User: Key order number or hit enter to bypass.
Term: Only Prompt for Direct marketing/ Phone Order.
4.6 CUSTOMER CODE User: Key customer code or just enter to bypass.
Term: Only prompt if enabled in card ranges.
4.7 PURCHASE ID User: Key purchase ID or just ENTER to bypass.
Term: Only prompt if enabled in card ranges.
4.8 ENTER ADDRESS User: Key customer's home address or just enter to bypass
Term: Only Prompt if AVS enabled, Manual Transaction, and
card not present (Phone Order etc).
4.9 ENTER ZIP CODE User: Key AVS zip code or ENTER to BYPASS.
Term: Only prompt if AVS is enabled in card range table or if
global AVS parameter = YES.
5.0 <see section 6.1 User: No action required.
for displays>
Term: Create the request packet using the entered data,
dial the host, send the request, then wait for the host response.
6.0 <host response> User: No action required.
Term: If the response is an approval, capture the transaction data.
Beep and display the host response and go to 9.0
7.0 <print merchant receipt> User: No Action.
Term: Print Merchant Receipt if print receipts enabled.
8.0 PRINT User: Tear off merchant receipt and select yes to print customer copy.
CUSTOMER RECEIPT Term: Print customer receipts and store trans in batch.
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6.0 Manual and Quick Closes
The Close transaction is an end-of-the-day close out of the terminal to settle with the host. To perform a Manual­Close, the user has to select the CLOSE key, confirms that he wants to close, enters the amount, and presses the ENTER key. To perform a Quick Close, the user selects the CLOSE key and confirms that he wants to close (entering of amount is not required). The Sale, Refund and Force keys become inoperable until the Close procedure has completed.
1.0 Press the CREDIT Button to start a Close transaction.
1.1 Press the MORE Button.
1.1 Press the CLOSE button.
2.0 CONFIRM CLOSE User: Press the YES key to continue the CLOSE
YES NO routine. Press the NO key to return to idle.
Term: If the YES key was pressed, then
skip to step 6 if quick close is on. Or else continue at next step. If NO or any other ke y was
pressed, return to IDLE prompt.
3.0 BATCH TOTAL AMT User: Enter the net credit card total amount for day and
$0.00 press the [ENTER] key.
Note - If the total of all valid sales is a negative amount,
enter '-' before entering the dollar amount.
Term: Compare the entered value to the stored totals. If
they equal then proceed to next step.
Create the closing request packet.
Skip if Auto Insert Parameter = YES.
6.0 <see section 6.1 User: No action required.
for displays>
Term: Dial the Host, send the request, then wait for the
Host response.
7.0 CLOSE OK User: No action required.
CLOSE 999999 Term: Display host Response. If OK, print reports, clear XXXXXXXXXX batch, and clear close flag.
NOTE - XXXXXXXX = BATCH ID returned from host
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6.1 Auto-Close
The Close transaction is an end-of-the-day close out of the terminal to settle with the host. An Auto-Close is invoked automatically by the terminal at a pre-set time stored in the terminal (no user interaction is required). The terminal will not dial the host if the Batch is empty. It will print and display a message indicating that the autoclose did not occur because the batch was empty.
1.0 Idle Prompt Term: It's time to perform an Auto-Close.
(or) This means that the Auto-Close time Last message and the terminal's system time equal.
Term: Lock the keyboard from user interaction.
Proceed to next step to perform Auto-Close.
2.0 Term: Create the credit/debit closing request packet.
3.0 <see section 6.1 Term: Dial the Host, send the request,
for displays> then wait for the Host response.
Close okay, go to step 5.0, else go to step 6.0.
5.0 CLOSE 999999 Term: Print all reports flagged to be auto-printed. XXXXXXXXXXXX Clear out the batch.
6.0 CLOSE ATTEMPT #X Term: 'X' equals the Auto-Close attempt
number waiting to be performed. Terminal will display this prompt any time a transaction is attempted. After 10 minutes, the terminal will proceed to initiate another Close transaction by skipping back to step 1.0.
After 4 failed close attempts, go to step 7.0
7.0 PRINTING... Term: Print the following message.
"AUTOCLOSE FAILED/CLOSE MANUALLY" "<DAY, DATE, TIME>"
8.0 AUTOCLOSE FAILED Term: Press the CLEAR key to return
CLOSE MANUALLY to IDLE prompt.
NOTE 1 - All allowed Auto-Close attempts have failed. The
terminal’s batch has not been closed. The SALE and REFUND keys are inoperable. The terminal’s batch
must be closed manually.
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7.0 Delete Batch
If the terminal's credit card batc h cannot be brought int o balance and cent ral personnel cannot rectify the situation, the batch can be deleted. Do this only as directed by CES personnel.
1.0 Press the Credit Button to start Delete Credit Batch transaction.
1.1 Press the MORE Button to get to more trans types.
1.2 Press the MORE Button.
1.3 Press the SETUP Button.
1.4 Press the DELETE BATCH Button.
2.0 ENTER PASSWORD User: Key special user password. (Terminal Date Ex: 05201999)
4.2 DELETE BATCH User: Hit YES to clear Batch.
YES NO
4.3 BATCH DELETED Term Clear out all transactions stored in the terminal’s
batch.
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8.0 DISPLAY TOTALS
This function is for viewing the transaction net totals, transaction totals by card type, or detail transaction records stored in the terminal. The detail report allows the user to void or correct an incorrect transaction.
8.1 Display Totals - NET Trans Totals
This routine provides viewing of the transaction net totals in the terminal. The net totals include both Credit and Debit transactions. This display may be printed by hitting the function key.
1.0 Press the CREDIT Button to start credit totals.
1.1 Press the MORE Button to get to more transaction types.
1.2 Press the REPORT Button.
2.0 Press the VIEW TOTALS Button to view net totals.
3.0 CREDIT TOTALS
SALE 999 $9.99 Total number of sales and amount.
REFND 999 $9.99 Total number of refunds and amount.
TOTAL 9 99 $9.99 Total of all trans and net total amount.
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8.2 Display Totals - Totals by Credit Card Type
This function lets the operator view totals by transaction card type. The net dollar amount and number of transactions will be displayed for each enabled card type. Refunds are subtracted, and voids will be voided. Voids are not included in the transaction count.
1.0 Press the CREDIT Button to start credit card totals.
1.1 Press the MORE Button to get to more transaction types.
1.2 Press the REPORT Button.
2.0 Press the VIEW CARDS Button.
3.0 CARD TOTALS
VISA 999 $9.99 Card Names taken from parameter file. MSTR 999 $9.99 Order determined by card range tables. AMEX 999 $9.99 Only first seven can be displayed. DINER 999 $9.99 NOVUS 999 $9.99 FDR 999 $9.99 DEBIT 999 $9.99
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8.3 Display Totals - Credit Financial Data Detail
This function displays the financial data for each captured transaction in the terminal. The transactions viewed can be qualified by specifying a starting transaction number. If no criteria is given, every first transaction will be presented for review.
1.0 Press the CREDIT Button to start credit details.
1.1 Press the MORE Button to get to more transaction types.
1.2 Press the REPORT Button
2.0 Press the VIEW DETAIL Button.
3.0 ENTER TRANS # User: Enter the starting transaction number and then press
the [ENTER] key or just press the [ENTER] key to start with the first transaction.
Term: Save the transaction number entered or 001 if the
[ENTER] key was pressed.
4.0 VISA SALE 999 Card type, Trans Type, Trans #. Total Amt $9.99 Tr ans Amount Auth Code XXXXXX Host generated Auth Code 9999999999999999999 Card Number
To VOID or CORRECT this transaction press the [ EDIT] key or press EDIT button on screen. (See 8.4)
Press [CLEAR] to return to idle. Press [ENTER] to view additional data.
1999 TeleCheck International, Inc. CONFIDENTIAL
Press the Arrow buttons to scroll to next transaction.
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8.4 Credit Void and Corrections
Start this transaction by pressing the [ EDIT] key while displaying Terminal Transaction Details (8.3). Also express edit by hitting the EDIT button on the keypad at the idle prompt. This will take you to the last transaction stored in the batch.
The Void function cancels, or corrects, previous transactions in error. Only transactions in the current terminal batch can be voided. Only the transaction amount can be changed. Debit Transactions can not be voided or corrected.
----------------------------------------------------------------­Step Display Action
-----------------------------------------------------------------
1.0 EDIT TRANS User: Select Change amount to edit trans amount .go to 3.0
ChgAmt Void Select void to void trans go to 4.0.
2.0 ENTER NEW AMOUNT User: Enter the new amount and press the [ENTER] key if
$0.00 performing a Correction or just press the [ENTER]
key to do a Void.
Format: 8 maximum.
Term: Save the transaction amount. If the [ENTER] key
was pressed without the amount being entered, skip to Step 4.0.
3.0 CORRECTION OK User: No Action Required
Term: Beep and Display response and return to details.
4.0 ENTER PASSWORD User: Enter the system password. This step will only take
place if void password protection parameter = 1.
5.0 VOID OK User: No action required.
Term: Beep and display response and return to details
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9.0 Reprint
The Reprint transaction routine lets the merchant reprint a receipt for any transaction stored in the batch.
1.0 Press the CREDIT Button.
1.1 Press the MORE button to get to more transaction types.
1.2 Press the MORE Button
3.0 Press the REPRNT Button.
4.0 ENTER TRANS # User: Hit transaction number to print or just hit ENTER to reprint
the last transaction.
5.0 REP RINTING
PRINTING RECEIPT
6.0 PRINT
CUSTOMER RECEIPT User: Hit YES if a receipt is need for the customer.
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10.0 - Credit Card Sale Receipt
REPRINT (On reprints only) DATE 99999999999 TIME (Merchant ID.) 99/99/9999 999999 99:99:99 (Terminal ID.)
AAAAAAAAAAAAAAAAAAAAAAAAAA ( Custom header information, optional from AAAAAAAAAAAAAAAAAAAAAAAAAA from parameters. Data is self-centered) AAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAA
CREDIT SALE (transaction type)
TRAN # 999
AUTH # XXXXXX
PHONE ORDER or RECURRING (Only print Fields if present) AVS RESPONSE Y CLERK ID 99 DESC CODE 9999999 INVOICE # 9999999 ORDER # XXXXXX ACI X TRANSID 999999999999999 CUSTOMER CODE 9999999999999999999999 PURCHASE # 9999999999999999999999
CardType ACCOUNT # EXP DATE (card type- VISA, MSTR, DEBIT, etc)
9999999999999999999 9999
SALE AMOUNT $999999.99 TAX AMOUNT $999999.99
----------------
TOTAL AMOUNT $999999.99
X_________________________ Signature block only on merchant copy. Signature CUSTOMER NAME (From Track 1)
AAAAAAAAAAAAAAAAAAAAAAAAAA (Custom phrase, optional.) AAAAAAAAAAAAAAAAAAAAAAAAAA (Custom phrase, optional.) AAAAAAAAAAAAAAAAAAAAAAAAAA (Custom phrase, optional.) AAAAAAAAAAAAAAAAAAAAAAAAAA (Custom phrase, optional.)
AAAAAAAAAAAAAAAAAAAAAAAAAA (Custom phrase, optional.)
AAAAAAAAAAAAAAAAAAAAAAAAAA (Custom phrase, optional.)
MERCHANT COPY
or
COPY CUSTOMER
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10.1 - Debit Card Sale Receipt
REPRINT (On reprints only) DATE 99999999999 TIME (Merchant ID.) 99/99/99 999999 99:99 (Terminal ID.)
AAAAAAAAAAAAAAAAAAAAAAAAAA ( Custom heade r information, optio n al AAAAAAAAAAAAAAAAAAAAAAAAAA from parameters. Data is self-centered) AAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAA
DEBIT SALE (transaction type)
TRAN # 999
AUTH XXXXXX CLERK ID 99 INVOICE # 88888888 ACI X TRANSID 999999999999999
ACCOUNT TYPE: CHECKING
DEBIT ACCOUNT # EXP DATE 9999 9999
PURCHASE AMOUNT $999999.99 (For CashBack Only)
CASH BACK AMOUNT $999999.99 (For CashBack Only)
---------------
TOTAL SALE AMOUNT $999999.99
AAAAAAAAAAAAAAAAAAAAAAAAAA (Custom phrase, o ptional. ) AAAAAAAAAAAAAAAAAAAAAAAAAA (Custom phrase, o ptional. )
AAAAAAAAAAAAAAAAAAAAAAAAAA (Custom phrase, optional.)
AAAAAAAAAAAAAAAAAAAAAAAAAA (Custom phrase, o ptional)
AAAAAAAAAAAAAAAAAAAAAAAAAA (Custom phrase, optional.)
AAAAAAAAAAAAAAAAAAAAAAAAAA (Custom phrase, o ptional. )
MERCHANT COPY
or
CUSTOMER COPY
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10.3 - Credit/Debit Card Refund Receipt
REPRINT (On reprints only) DATE 99999999999 TIME (Merchant ID.) 99/99/99 999999 99:99 (Terminal ID.)
AAAAAAAAAAAAAAAAAAAAAAAAAA ( Custom heade r information, optio n al AAAAAAAAAAAAAAAAAAAAAAAAAA from parameters. Data is self-centered.) AAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAA
CREDIT REFUND (transaction type)
TRAN # 9999 AUTH XXXXXX CLERK ID 99 DESC CODE 123456 INVOICE # 88888888
ACCOUNT TYPE:CHECKING (for debit only)
CardType ACCOUNT # EXP. DATE (card type- VISA, MSTR, DEBIT, etc)
9999999999999999999 9999 (print the last 4 digits of acct # for Debit)
TOTAL REFUND AMOUNT $999999.99
X_________________________ (Not Present for Debit) SIGNATURE
AAAAAAAAAAAAAAAAAAAAAAAAAA (Custom phrase, o ptional. ) AAAAAAAAAAAAAAAAAAAAAAAAAA (Custom phrase, o ptional. ) AAAAAAAAAAAAAAAAAAAAAAAAAA (Custom phrase, o ptional. ) AAAAAAAAAAAAAAAAAAAAAAAAAA (Custom phrase, o ptional. )
AAAAAAAAAAAAAAAAAAAAAAAAAA (Custom phrase, optional.) AAAAAAAAAAAAAAAAAAAAAAAAAA (Custom phrase, optional.)
MERCHANT COPY or CUSTOMER COPY
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11.0 Print Terminal Reports
The Terminal Report function allows the user to print out the batch totals in various formats.
11.1 Print Report - Net Total s
This function prints the transaction net totals.
1.0 Press the CREDIT button to start credit totals.
1.1 Press the MORE Button to get to more transaction types.
1.2 Press the REPORT Button.
2.0 Press the PRINT TOTALS Button to view net totals.
3.0 PRINTING NET TOTALS
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11.1A - Terminal Net Totals
DATE 999999999999 TIME (Merchant ID) 99/99/99 999999 99:99 (Terminal ID)
AAAAAAAAAAAAAAAAAAAAAAAAAA ( Custom heade r information, optio n al.) AAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAA
TERMINAL TOTALS
SALES 999 $999999.99 (transaction type, transaction REFUNDS 999 $999999.99 count, transaction amount).
----------------­ NET TOTALS 999 $999999.99
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11.2 Print Totals - Totals by Credit Card Type
1.0 Press the CREDIT Button to start credit card totals.
1.1 Press the MORE Button to get to more transaction types.
1.2 Press the REPORT Button.
2.0 Press the PRIN T CARDS Button.
3.0 PRINTING User: No action required. CARD TYPE TOTALS
Term: Print the Terminal Totals by
Card Type Report.
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11.2a - Terminal Totals by Credit Card Type
DATE 999999999999 TIME (Merchant ID) 99/99/99 999999 99:99 (Terminal ID)
AAAAAAAAAAAAAAAAAAAAAAAAAA ( Custom heade r information is optional.) AAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAA
CARD TYPE TOTALS
VISA 999 $999999.99 (Card type, card count, card amount.) MSTR 999 $999999.99
AMEX 999 $999999.99
DINER 999 $999999.99 NOVUS 999 $999999.99 FDR 999 $999999.99
DEBIT 999 $999999.99
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11.3 Print Totals - Credit Financial Data Detail
This function prints a transaction detail listing according to the criteria specified by the operator.
1.0 Press the CREDIT button to start credit details.
1.1 Press the MORE Button to get to more transaction types.
1.2 Press the REPORT Button.
2.0 Press the PRINT DETAIL Button.
3.0 ENTER TRANS # User: Enter the desired starting transaction number, and press the [ENTER] ke y or just press the [ENTER] key to start at the beginning.
Term: Save the transaction number entered or 001 if just
the [ENTER] key was pressed.
4.0 PRINTING User: No action required.
TRANS DETAIL
Term: Print the Terminal Detail.
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11.3a- Print Terminal Report - Credit Detail
Roll Printer format
DATE 999999999999 TIME (Merchant ID) 99/99/99 999999 99:99 (Terminal ID)
AAAAAAAAAAAAAAAAAAAAAAAAAA ( Custom heade r information is optional.) AAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAA
TRANSACTION DETAILS
TRN TT CT ACCOUNT NUMBER TOTAL AMOUNT AUTH CODE ============================== 999 xx ttttt 9999999999999999999
999999.99 cccccc
999 xx ttttt 9999999999999999999
999999.99 cccccc
==============================
Where 999 = transaction number xx = transaction type ttttt = card type 9999999999999999999 = account number
999999.99 = transaction amount cccccc = approval code
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12.0 Cancel Auto Close Sequence
If the terminal is not able to settle a batch due to communication errors, the terminal will wait 10 minutes then try again. It will attempt to close the batch 4 times before printing the Auto-Close Fail message. During the Auto-Close sequence, the SALE and REFUND keys are locked. The merchant can cancel the Auto-Close and resume normal operation by using this function.
1.0 Press the CREDIT Button.
1.1 Press the MORE Button to get to more transaction types.
1.2 Press the MORE Button.
2.0 Press the CANCEL CLOSE Button.
4.0 CREDIT
CLOSE CANCELED Term: Display message for 2 seconds,
then return to previous screen.
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13.0 Eclipse Parameter File Description
Host Access Parameters
-----------------------------------------------------------------------------------
Record # Description Default
-----------------------------------------------------------------------------------
9000 Primary Host Phone Number [ ] 16 characters max 9001 Secondary Host Phone Number [ ] 16 characters max 9002 Settlement Phone Number 1 [ ] 9003 Settlement Phone Number 2 [ ] 9004 Phone Access [ ] 6 characters max 9005 Download Phone Number [ ] FDR ZONTALK # 9006 Amex Primary Number [ ] For Split Dailing 9007 Amex Secondary Number [ ] 9008 Dial Type [ 1 ] 1 = Tone 2=Pulse 9009 Host ENQ Wait [ 30 ] Wait for Host ENQ in Seconds 9010 Host Resp Wait [ 30 ] Wait for Host Response 9011 Host Answer Wait [ 30 ] Wait for Host Answer 9012 Host EOT Wait [ 5 ] Wait for Host EOT
Debit Parameters
-----------------------------------------------------------------------------------
Record # Description Default
-----------------------------------------------------------------------------------
9400 Pin Pad Type [ 1 ] 1 = P1000 2 = P201 9401 Cash Back Option [ 2 ] 1 = YES 2= NO 9402 Minimum cash back amount [ 1.00 ] can include decimal and $ sign 9403 Maximum cash back amount [ 200.00 ] can include decimal and $ sign 9404 Verify Total Amount [ 1 ] 1 = YES 2 = NO 9405 Debit Refund Allowed [ 1 ] 1 = YES 2 = NO 9406 Working Key [ ] Last Character = master key location. 9407 Surchage Amount [ 0.00 ]
General Parameters
-----------------------------------------------------------------------------------
Record # Description Default
-----------------------------------------------------------------------------------
9100 Manager Passowrd [ 766130 ] 9101 Merchant ID [ ] 12-19 characters 9103 Device ID [ 0001 ] 4 characters 9104 AMEX Split Dial [ 2 ] 1= yes 2 = no 9105 Amex Merchant ID [ ] 12 characters 9106 AMEX Location [ 3 ] Where Amex Card type in card range table 9107 Application type [ 6 ] 6 for basic Retail Application 9108 Application Name [NGCR ] 12 characters max for downloads 9109 INSERT Auto Close [ 2 ] 1 = YES 2 = NO 9110 Auto Close Flag [ 2 ] 1 = YES 2 = NO 9111 Auto Close Time [ 1130P ] HHMMX where X = A or P 9112 Batch Almost Full Value [ 250 ] 300 max 9113 Batch Full Value [ 300 ] 300 max 9114 Password for Voids [ 2 ] 1 = YES 2 = NO 9115 Password for Returns [ 2 ] 1 = YES 2 = NO 9116 Fraud Control [ 0 ] 0,1,2,3 3= all, 0=none 9117 CLERK ID [ 2 ] Prompt for Clerk ID 1=yes 2=no
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9118 Prompt Invoice Number [ 2 ] 1=yes 2 =no 9119 Prompt Phone Order [ 2 ] 1=yes 2=no 9120 AVS OverRide [ 2 ] 9121 TAX OverRide [ 2 ] 9122 Imprint Message [ 2 ] 9123 Prompt Card Present [ 2 ] 9124 Prompt Recurring Trans [ 2 ]
Card Range Ta ble
-----------------------------------------------------------------------------------
Record # Description Default
-----------------------------------------------------------------------------------
9200 RANGE 1 "405501.405502.01VPC0001111" 9201 RANGE 2 "415928.415928.01VPC0001111" 9202 RANGE 3 "424604.424605.01VPC0001111" 9203 RANGE 4 "427533.427533.01VPC0001111" 9204 RANGE 5 "428800.428892.01VPC0001111" 9205 RANGE 6 "443085.443085.01VPC0001111" 9206 RANGE 7 "471500.471699.01VPC0001111" 9207 RANGE 8 "400000.499999.01VIS0000110" 9208 RANGE 9 "540500.540599.02MPC0001111" 9209 RANGE 10 "500000.599999.02MC 0000010" 9210 RANGE 11 "340000.349999.03AMX0000010" 9211 RANGE 12 "370000.379999.03AMX0000010" 9212 RANGE 13 "300000.389999.04DC 0000010" 9213 RANGE 14 "601100.601199.05DIS0000010" 9214 RANGE 15 "000000.099999.06FDR0000110" 9215 RANGE16 "000000.000000.07DEB0000000" For Debit
9235 CARD LABELS "VISA/MSTR/AMEX/DINER/NOVUS/FDR/DEBIT
Printer Setup
-----------------------------------------------------------------------------------
Record # Description Default
-----------------------------------------------------------------------------------
9300 Print Receipts [ 1 ] 1 = YES 2 = NO 9301 Print Force Receipts [ 2 ] 1 = YES 2 = NO 9302 Print Net Totals After Close [ 1 ] 1 = YES 2 = NO 9303 Print Card Type Totals [ 1 ] 1 = YES 2 = NO 9304 Trans Detail Report After close [ 1 ] 1 = YES 2 = NO
9305 Merchant Header Line 1 [ ] 40 Chars Max 9306 Merchant Header Line 2 [ ] 9307 Merchant Header Line 3 [ ] 9308 Merchant Header Line 4 [ ] 9309 Merchant Header Line 5 [ ] 9310 Merchant Header Line 6 [ ]
9311 Merchant Bottom Receipt 1 [ ] 40 Chars Max 9312 Merchant Bottom Receipt 2 [ ] 9313 Merchant Bottom Receipt 3 [ ] 9314 Merchant Bottom Receipt 4 [ ] 9315 MESSAGE LINE 1 [ ] 9316 MESSAGE LINE 2 [ ] 9317 Truncate Merchant ID on Receipt [ 2 ]
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