4.1 Account Range Table.............................................................................................................................. 11
5.0 Credit Sale Authorization........................................................................................................................ 12
5.4 Debit Sale Authorization......................................................................................................................... 18
This specification only describes the user interface and parameter setup.
For a description of the communication formats and message structure, please refer to the FDC ETC PLUS
Specification Document.
The Eclipse payment terminal will provide data capture capability at the point-of-sale. It will interact with the FDR
authorization computer (from now on called the host), to capture transaction detail for approved transactions and
provide report capabilities. A separate Demo Application is available. The demo application operates in the same
manner as the standard application except that it emulates communications in a positive flow.
Features of the terminal include:
- Credit/Debit Sale authorization
- Credit/Debit Refund authorization
- Credit T KT ONLY (offline --F orce)
- Credit Auth Only
- Credit Voids and Corrections
- Refund and Void Password Protection
- Net Total of daily credit/debit sales and refunds
- Manual and Automatic report generation
- Auto-close
- Quick-close or Manual close
- Address Verification Service (AVS)
- Purchase Cards
- Amex Split Dial for Auths
Transaction storage capacity is 300 transactions. The default for "BATCH ALMOST FULL" is set at 250, and the
"BATCH FULL” parameter is defaulted to 300. The transactions may be viewed in one of three forms:
- credit/debit card transaction net totals
- credit/debit card transaction net totals by card type
- credit/debit card transaction detail listing
The reports can be viewed on the terminal display or they can be printed.
"PROCESSING..." is used to inform the user that the terminal is performing some operation (i.e. retrieving batch
records for reports).
If any errors occurred before closing, corrections can be made using the Force, Correction, or Void functions.
A receipt will be printed for each transaction approved by the host. Receipts will be generated for Force transactions
if the appropriate parameter is activated. Receipts must be printed for all Debit Transactions.
2.0 Application Files and Parameters
TeleCheck will maintain the check parameters and the application code files.
The Eclipse terminal is to be loaded before deployment with files from either ZONTALK or from modem downloads
through TeleCheck host. Merchant specific par ameters are loaded through two partial downloads. One each from
TeleCheck and the Credit Card Processor. Each partial download should take no more than 90 seconds.
Credit Processor to maintain the credit parameters. Check parameters continue to upload to TeleCheck host if any
parameter is manually changed. The new parameter upload packet may reach a maximum of 2500 bytes.
1999 TeleCheck International, Inc. CONFIDENTIAL
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3.0 Keypad Layout and Default IDLE Screen
Terminal will toggle approx. every 3-4 seconds between these two screens at idle.
Q Z ,
GHI
4
PRS
7
HELP
ABC
1
2
JKL
5
TUV
8
*#.
3
MNO
6
WXY
9
EDIT
CLEARDEF
BACK
SPACE
ALPHA
ENTER
0
1999 TeleCheck International, Inc. CONFIDENTIAL
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3.1 REAL TIME CLOCK
This function is used to manually reset the Date and Time.
1.0Press the Other Button on the touch-screen to get to next screen
1.1Press System Button on touch-screen.
2.0Press the Date/Time Button.
3.0Date = 04/30/1999Press the YES button on touch-screen to change date
CHANGE DATE?Skip to 5.0 if NO selected
4.0ENTER MONTHEnter value of 1 to 12.
4.1ENTER DATE Enter value of 1 to 31.
4.2ENTER YEAR Enter value of 1999 to 2049.
If entry is invalid, display error message and go to 4.0.
If year okay, continue
5.0Time = 16:20:00
CHANGE TIME?Press yes on touch-screen to change time
5.0ENTER HOUR Enter value of 1 - 12.
5.1AM PMSelect am or PM
5.2 ENTER MINUTES Enter value of 00 - 59.
6.0Date = 08-03-1999Exit if Yes or Clear hit. Start over if No Selected
Time = 16:04:00
Date/Time Okay?
1999 TeleCheck International, Inc. CONFIDENTIAL
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3.2 DOWNLOADING
The Control Region provides the vehicle with which to download applications and parameters. The terminal will be
downloaded with ZONTALK
1.0Press the Other Button on the touch-screen to get to next screen
1.1Press System Button on touch-screen.
2.0Press the LOAD Button.
3.0Select Download source host.
CREDIT
4.0Select download type. Modem or RS-232.
MODEM
4.1 For Check Downloads, Select FULL or PARTIAL (CREDIT is always partial (parameters only)
FULLPARTIAL
5.0 Download NumberEnter the phone number required to
CHECK
SERIAL
dial Zontalk, or just press
[ENTER] and the terminal will
utilize the current value in the
parameter file.
1999 TeleCheck International, Inc. CONFIDENTIAL
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7.0 Credit Merch ID (credit, 6-13 digits max)
TCK MERCHANT ID (check, 8-12 digits)
Enter the Merchant # or just press
[ENTER] and the terminal will
utilize the current values in the
parameter file.
8.0 Application ID Enter the Application ID or just
press [ENTER] and the terminal will
utilize the current value in the
parameter file. (Displayed for full check only)
Partial check default = NGCK, partial credit default=NGCR
9.0<communications> Terminal will proceed to dial out
for a Full or Partial Download from
ZONTALK.
10.0 DOWNLOAD C The terminal download is finished.
The unit will reset and startup with
new applications for a full download.
Batches are cleared on full downloads!
1999 TeleCheck International, Inc. CONFIDENTIAL
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3.3 DISPLAY FIRMWARE/SOFTWARE VERSIONS
1.0Press the Other Button on the touch-screen to get to next screen
1.1Press System Button on touch-screen.
2.0Press the Vers Button.
3.0The terminal will list the first 8 software versions found.
ECA = XX-XX-XXXX
FDR = XX-XX-XXXX
ROM = VNXXXXXX
T ID = 12 XXXXXX
SN = XXXXXXXX
IMG= FULL XXX
MDM = XX.XX
1999 TeleCheck International, Inc. CONFIDENTIAL
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3.4 Edit Credit Parameters
This function is used to setup the application's parameters; card types, phone numbers, etc.
1.0Press the Credit button on the touch-screen display to get to Credit menu.
1.1Press the MORE Button to get to more credit functions.
1.2Press the MORE button.
1.3Press the SETUP button.
2.0Press the Edit Params Button
3.1ENTER PASSWORDUser: Enter the User Password [766130]
******
Term:If an invalid password is entered, beep and
return to step 3.1.
4.0PARAMETER SETUPUser: Touch General on Screen or hit enter to edit general params.
GENERAL PARAMS
User: Hit the Left or Right Arrow Key to select other areas to setup.
The terminal will scroll through the vario us parameter areas:
<GENERAL PARAMS> <PHONE PARAMS>
<DEBIT PARAMS><CARD RANGES>
<PRINTER PARAMS>
1999 TeleCheck International, Inc. CONFIDENTIAL
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4.0 Terminal Operation
This section describes terminal prompts, user action, user response format, and terminal action.
Receipts are printed for Sales, Auths, Refunds, Debit, and optionally parameter driven for TKT Only transactions.
They are not printed for Void or Correction transactions.
When the prompt "CARD NOT ALLOWED" appears after a card swipe, it means that card type is not enabled.
When the message "CLOSE IN PROGRES" appears, an AutoClose transaction was previously started. The close
transaction should normally be completed before any sales and refunds are processed via their designated keys. To
unlock the sale and refund keys without first completing a successful close transaction, perform the Cancel Close
Function.
If the AMEX merchant ID and AMEX phone number, and AMEX SD = YES parameters are setup, the terminal will
dial AMEX for Auths on all AMEX transactions. Se ttlement will still occur through the FDR Host.
If AVS is enabled, the merchant will be prompted to enter AVS data for all manually keyed transactions. If card is
present, only Zip Code will be prompted. If card not present, both zip and address will be prompted.
From the idle state, a transaction may be initiated by the user in one of three ways:
1. Card Swiped, which initiates Credit Sale Key.
2. Check Inserted, which initiates TeleCheck application.
3. The Pressing of a Transaction Key, which determines whether the Credit /Debit application or
TeleCheck application is accessed.
1999 TeleCheck International, Inc. CONFIDENTIAL
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4.1 Account Range Table
Length and account number range will be used to determine card type.
The tests for account number range and MOD10 are performed separately and produce different results when the test
fails. The range test should be performed first. If the range test fails, the proper display is "CARD TYPE NOT
SUPPORTED". Once the range test passes, the MOD10 test is performed. If it fails, the proper display is " BAD
ACC’T NUMBER".
For Debit Transactions, only TRACK 2 Data is used. The MOD 10 test is not performed on the Account Number.
Manual Entry of the Account Number is not allowed for Debit Sale and Refund Transactions.
Purchase Card ranges should come before the default range type for each card type.
Thirty account ranges are allocated for use with up to thirty ‘ranged’ card types. Each account range entry must be
in the following format:
For AMEX Spilt dial, AMEX spilt dial map must be set to proper Card Type.
Figure 4.1-1 Account Range Entry
Data NameLengthNotes
Low number6First 6 digits of low account range number.
High number6First 6 digits of high account range number.
Card Type2Describes which accumulator set will be used for this particular card range.
(1...,10)
Card Desc3Description of reporting card type (may be alphanumeric).
Retail Terms1Flag indicating whether to prompt for Retail Terms; a 0 to 4 numeric value.
1 = prompt, 0 = disabled.
Descriptor Code1Flag indicating whether to prompt for descriptor code and the length of the
descriptor codes. (0=no descriptor codes, 2=length 2, 4=length 4)
AVS1Flag indicating whether to prompt for AVS address and AVS zip code.
Customer Code1Flag indicating whether to prompt for the customer code.
Tax Prompt1Flag indicating whether to prompt for Tax amount for this account range.
Prior to displaying the prompt, the Tax Calculation Application option is
checked and if on the tax is computed automatically and the Tax prompt is not
displayed. This option can be overridden at the terminal level with the Tax
Override Application option.
Print TID/ACI1Flag indicating whether to print the Transaction Identifier (TID) and Auth
Characteristic Indicator (ACI) for this account range. This applies to Auth
Only, Sale, Void Sale non-ATM transactions along with Ticket Only and
Void Ticket Only transactions.
Purchase ID1Flag indicating whether to prompt for Purchase ID for this account range.
0=Off, 1=On.
1999 TeleCheck International, Inc. CONFIDENTIAL
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5.0 Credit Sale Authorization
A Credit Sale Authorization transaction is for a merchant who wants to authorize and capture monetary information
with a single transaction. The host will determine authorization and if approved, the transaction data will be captured
by the terminal and a receipt printed
1.0Press the Credit Key to start a Credit Sale or just swipe the Card. Go to 3.5 if Card Swiped
2.0 Press the SALE button for a credit sale.
3.0ENTER ACCT #User: Key the account number 13-19 digits.
Term: Save the account data.
3.1 EXPIRE DATE MMYY User: Enter the expiration date and press [ENTER]
Term: Validate the expiration date against the system date.
Then goto step 4.0.
3.5LAST 4 DIGITS?User:Key last 4 digits or account # from card face.
Term:Only prompt if Fraud Enabled and card swiped.
If data matches, goto 3.6
3.6ACCOUNT NUM? User:Hit yes if account number on screen matches that on card face.
XXXXXXXXXXXXXTerm:Only prompt if enabled in fraud parameter.
4.0 SALE AMOUNT? User: Enter the amount in dollar and cents. Then press the
$0.00[ENTER] key.
Format: 8 characters maximum.
Term: Save the transaction amount.
4.1TAX AMOUNT?User:Enter Tax Amount for commercial cards. Only prompted if
$0.00enabled by bin range or global tax enable. If tax entered, go to
4.3.
Term:Skip if prompt for Tax disabled.
4.2TAX EXEMPT? User:Select Yes if tax exempt or not a purchase card.
4.3ENTER CLERK IDUser:Key in 2 digit clerk ID or hit enter to BYPASS.
1999 TeleCheck International, Inc. CONFIDENTIAL
Term:Skip if CLERK ID parameter = NO.
12
4.3ARETAIL TERMSUser:Key retail terms. 0-4 numeric only. Just hit ENTER to bypass
Term:Only prompt if retail terms flag set in Card Ranges for Card
Type. This is for private label cards.
4.4ARECURRING ORDER?User: Select Yes if it is a recurring order.
Term:Only prompt if Recurring is enabled. Go to 4.5 if YES is
selected. Else go to 4.4B
4.4BP HONE ORDER?User:Select YES for phone Orders.
Term: Only prompt if Phone Order is enabled. Go to 4.5 if YES
selected
4.4CCARD PRESENT?User:Select YES if Card Present.
4.5ENTER DESC CODEUser:Key Descriptor Code or just hit enter to BYPASS.
Term:Only prompt if enabled in card Range Table.
4.6INVOICE NUMBERUser:Key invoice number or hit enter to bypass.
Term:Skip Invoice Number Parameter = NO.
4.7ENTER ORDER NUMBERUser:Key order number or hit enter to bypass.
Term:Only Prompt for Direct marketing/ Phone Order.
4.8CUSTOMER CODEUser:Key customer code or just enter to bypass.
Term:Only prompt if enabled in card ranges.
4.9PURCHASE IDUser:Key purchase ID or just ENTER to bypass.
Term:Only prompt if enabled in card ranges.
5.0ENTER ADDRESSUser:Key customer's home address or just enter to bypass
Term:Only Prompt if AVS enabled, Manual Transaction, and
Phone Order.
5.1ENTER ZIP CODEUser:Key AVS zip code or ENTER to BYPASS.
Term:Only prompt if AVS is enabled in card range table or if
global AVS parameter = YES.
6.0 <see section 6.1 User: No action required.
for displays>Term: Create the request packet using the entered data, dial the host,
send the request, then wait for the host response.
6.1 <host response> User: No action required.
Term: If the response is an approval, capture the
transaction data. Beep and display the host response go to 7.0
7.0<print merchant receipt>User:No Action
Term:Print Merchant Receipt if print receipts enabled.
8.0 PRINTUser:Tear off merchant receipt and select yes to print customer copy
CUSTOMER RECEIPTTerm:Print customer receipts and store trans in batch.
1999 TeleCheck International, Inc. CONFIDENTIAL
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5.2 Credit Refund Authorization
A Credit Refund Authorization transaction processes a refund of a previous purchase. The terminal does not dial the
host for credit refunds
1.0 Press the Credit Button to start a Credit Refund
1.1Select Refund.
1.2 ENTER PASSWORD This step will only occur if password protection for
refunds is turned ON.
User: Enter the terminal password. Then press [ENTER]
Term: If an invalid password is entered, beep and return to
step 1.2.
Format: 766130 (Default User Password).
2.0 ENTER ACCT # User: Swipe a card or key in the card number.
Format: 19 maximum.
Term: Save the account data. For a swiped card, skip
Step 3.5
3.0 EXPIRE DATE MMYY User: Enter the expiration date.
Format: MMYY
Term: Validate the expiration date
against the system date.
3.5LAST 4 DIGITS?User:Key last 4 digits or account # from card face.
Term:Only prompt if Fraud Enabled and card swiped.
If data matches, go to 3.6
3.6ACCOUNT NUM? User:Hit yes if account number on screen matches that on card face.
XXXXXXXXXXXXXTerm:Only prompt if enabled in fraud parameter.
4.0 REFUND AMOUNT? User: Enter the amount.
$0.00
Format: 8 maximum.
4.1 TAX AMOUNT? User: Enter the amount.
1999 TeleCheck International, Inc. CONFIDENTIAL
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$0.00
Format: 8 maximum.
4.2ENTER CLERK IDUser:Key in 2 digit clerk ID or hit enter to BYPASS.
Term:Skip if CLERK ID parameter = NO.
4.3RETAIL TERMSUser:Key retail terms. 0-4 numeric only. Just hit ENTER to bypass
Term:Only prompt if retail terms flag set in Card Ranges for Card
Type. This is for private label cards.
4.4ENTER DESC CODEUser:Key Descriptor Code or just hit enter to BYPASS.
Term:Only prompt if enabled in card Range Table.
4.5INVOICE NUMBERUser:Key invoice number or hit enter to bypass.
Term:Skip Invoice Number Parameter = NO.
Term: Go to Step 5.0
5.0REFUND OKUser:No Action
PRINTING RECEIPT
Term:Save Transaction Data and print Receipt.
6.0 PRINT User:Select YES to print customer receipt.
CUSTOMER RECEIPT
1999 TeleCheck International, Inc. CONFIDENTIAL
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5.3 Credit TKT ONLY
The TKT Only function includes transactions in the settlement totals that were approved outside the terminal. The
printing of TKT Only Receipts is optional based on a parameter. TKT Only Transactions do not dial the host!
1.0 Press the Credit Button to start a Force transaction.
1.1Press the TKT Only Button
2.0 ENTER ACCT # User: Swipe a card or key in the card number.
Term: Save the account data. For a swiped credit card, skip
to Step 3.5.
3.0 EXPIRE DATE MMYY User: Enter the expiration date
Format: MMYY
Term: Validate the expiration date
against the system date and go to 5.0
3.5LAST 4 DIGITS?User:Key last 4 digits or account # from card face.
Term:Only prompt if Fraud Enabled and card swiped.
If data matches, go to 3.6
3.6ACCOUNT NUM? User:Hit yes if account number on screen matches that on card face.
XXXXXXXXXXXXXTerm:Only prompt if enabled in fraud parameter.
4.0 TKT Only AMT User: Enter the amount
$0.00
Term: Save the transaction amount.
4.1TAX AMOUNT?User:Enter Tax Amount or hit enter to skip.
$0.00
Term:Skip if PromptForTax disabled. If tax entered, skip 4.2
4.2TAX EXEMPT? User:Select Yes if tax exempt or not a purchase card.
4.3 ENTER AUTH CODE User: Enter the approval code.
1999 TeleCheck International, Inc. CONFIDENTIAL
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Format: 2-6 digits.
Term:Display Current Month/Day/Year as Default.
4.4ENTER CLERK IDUser:Key in 2 digit clerk ID or hit enter to BYPASS.
Term:Skip if CLERK ID parameter = NO.
4.5RETAIL TERMSUser:Key retail terms. 0-4 numeric only. Just hit ENTER to bypass
Term:Only prompt if retail terms flag set in Card Ranges for Card
Type. This is for private label cards.
4.6ENTER DESC CODEUser:Key Descriptor Code or just hit enter to BYPASS.
Term:Only prompt if enabled in card Range Table.
4.7INVOICE NUMBERUser:Key invoice number or hit enter to bypass.
Term:Skip Invoice Number Parameter = NO.
4.9CUSTOMER CODEUser:Key customer code or just enter to bypass.
Term:Only prompt if enabled in card ranges and not a phone
order/direct marketing transaction.
5.0PURCHASE IDUser:Key purchase ID or just ENTER to bypass.
5.1TKT Only OKUser:No Action
PRINTING RECEIPTTerm:Print receipt if enabled and save transaction data.
6.0 PRINT User:Select YES to print customer receipt.
CUSTOMER RECEIPT
1999 TeleCheck International, Inc. CONFIDENTIAL
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5.4 Debit Sale Authorization
The Debit Sale transaction will call the Host to determine authorization. A receipt must always be printed
with a Debit Transaction. Manual entry of card data is not allowed. Pin Pad should be connected to Serial 3.
P1000 or P2000 supported using master session. Master Key placed on key 8 .
1.0Press the Other Button to get to Debit Transaction.
1.1Press the Debit Button. If Debit is enabled go to step 1.3. Else error Beep. and display Debit not Enabled.
1.2Press the DEBIT SALE button.
Term:Check to see if pin pad is functional.
If pin pad OK, go to step 1.3 If pin pad
not connected or does not return proper
status, go to step 1.3
1.3PIN PAD NOTUser:Hit the clear key to return to idle. Check pin pad
RESPONDINGcable ,connection, etc.
Term:Beep and display error message. Keep checking for
pin pad. Beep every 1.5 seconds until user hits clear key.
Then return to idle prompt.
1.4User:No action.
Term:Verify that master key 8 is loaded. If master
key is okay, proceed to step 1.6. If master key
not found, proceed to step 1.6
1.5MASTER KEY User:Hit the clear key. Call CES.
NOT LOADEDTerm:Beep and display error message. Wait for user to hit
the clear key and then return to IDLE.
1.6User:No action.
Term:Verify that working key is loaded. If working
key is okay, proceed to step 2.0. If working key
not found, proceed to step 1.7
1.7WORKING KEYUser:Hit the clear key. Load working key.
NOT FOUND
2.0 DEBIT SALEUser:If P1000 used, clerk should swipe card on NG
1999 TeleCheck International, Inc. CONFIDENTIAL
Term:Beep and display error message. Wait for user to hit
the clear key and return to the idle prompt.
18
SWIPE DEBIT CARDIf P2000 used, clerk should swipe card on NG
or customer may swipe card on the P2000.
Term:Arm the appropriate MSR’s. if P2000 is used, display
swipe card message on the pin pad. If MSR read
fails, go to step 2.1. If read is OK, go to step 2.3.
2.1 DEBIT SALEUser:Reswipe the Debit card. Manual Entry is not allowed
RESWIPE CARD
Term:Beep and display error message. If read fails, repeat
step 2.1. If card was swiped on P201, P201 will
display PLEASE TRY AGAIN and NG
prompt will remain at step 2.0. If read is okay,
proceed to step 2.3.
2.3User:No action.
Term:Determine if cash back is allowed. If yes, go to step
2.5. If no, go to step 2.4.
2.4DEBIT SALE AMT?User:Enter purchase amount on the terminal.
$0.00Max enter = $999999.99
Term:Get entry and go to step 3.2.
2.5PURCHASE AMOUNT?User:Enter purchase amount on the Terminal.
$0.00Max entry = $999999.99 Min = $0.00
Term:Get entry and go to step 2.6.
2.6CASHBACK AMOUNTUser:Enter the amount of cash to be received back.
$999999.99Term:Check to make sure amount is within min/max cash
back allowed. If > max, go to step 2.7. If < min, go
to step 2.8 If OK, go to step 3.0 Cash back plus
purchase amount = total amount and total must not
exceed $999999.99. If total is greater than
999999.99, go to step 2.9.
2.7INVALID AMOUNTUser:No action. Cash back above max.
EXCEEDS MAXTerm:Beep and return to step 2.6
2.8INVALID AMOUNTUser:No action. Cash Back below min.
Term:See if verification prompt is ON. If on go to step 3.1.
IF off, go to step 3.2.
3.1IS $999999.99 OKUser:Hit the YES key if the total amount is correct. Hit
YES NOthe NO key if there is an error.
Term:Go to 3.2 if the YES key is pressed. Go to step 2.3 if
the NO key is pressed.
1999 TeleCheck International, Inc. CONFIDENTIAL
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3.2WAITING FOR User:Enter PIN on pin pad.
PIN ENTRY
Term:Send Total Amount and ENTER PIN to pin pad
display. Capture pin and generate pin block. Return
pin pad to idle prompt. Go to step 3.3
3.3ENTER CLERK IDUser:Key in 2 digit clerk ID or hit enter to BYPASS.
Term:Skip if CLERK ID parameter = NO.
3.4INVOICE NUMBERUser:Key invoice number or hit enter to bypass.
Term:Skip Invoice Number Parameter = NO.
4.0 COMMUNICATION PROMPTSUser:No action
Term:Dial host. If primary number does not connect,
dial secondary number. OFF-LINE APPROVALS
are NOT ALLOWED for debit. If the Host does
answer but there are errors and the transaction does
not complete, the terminal then must perform a
Debit reversal. Or else go to step 5.0.
5.0 HOST RESPONSEUser:No Action.
Term:Display host response message. If transaction is
approved, print receipt and store trans data.
Leave response displayed but return control to main
idle loop.
1999 TeleCheck International, Inc. CONFIDENTIAL
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5.5 Debit Refund Authorization
The host determines the authorization for Debit Transactions. If approved, the transaction data will be captured by
the terminal.
1.0Press the Other Button to get to Debit Transaction.
1.1Press the Debit Button. If Debit is enabled go to step 1.2. or else error Beep and display Debit not Enabled.
1.2Hit the REFUND button.
1.5 ENTER PASSWORD This step will only occur if password protection for
refunds is turned ON.
User: Enter the terminal password. Then press [ENTER]
Term: If an invalid password is entered, beep and return to
step 1.5.
Format: 766130 (UserPassword).
2.0User:No action.
Term:Check to see if pin pad is functional.
If pin pad OK, go to step 2.2 If pin pad not
connected or does not return proper status, go to
step 2.1
2.1PIN PAD NOTUser:Hit the clear key to return to idle. Check pinpad
RESPONDINGcable, connection, etc.
Term:Beep and display error message. Keep checking for
pin pad. Beep every 1.5 seconds until user hits clear
key. Then return to idle prompt.
2.2IDLE PROMPTUser:No action.
Term:Verify that master key 8 is loaded. If master
key is okay, proceed to step 2.4. If master key
not found, proceed to step 2.3.
2.3MASTER KEY User:Hit the clear key. Call CES
NOT LOADED
1999 TeleCheck International, Inc. CONFIDENTIAL
Term:Beep and display error message. Wait for user to hit
the clear key and then return to IDLE.
21
2.4User:No action.
Term:Verify that working key is loaded. If working key is okay,
proceed to step 3.0. If working key not found, go to step 2.5.
2.5WORKING KEYUser:Hit the clear key. Load working key.
NOT FOUND
Term:Beep and display error message. Wait for user to hit
the clear key and return to the idle prompt.
3.0 DEBIT REFUNDUser:If P1000 used, clerk should swipe card on NG.
SWIPE DEBIT CARDIf P2000 used, clerk should swipe card on NG
or customer may swipe card on the P2000.
Term:Arm the appropriate MSR. If P2000 is used, display
swipe card message on the pin pad. If MSR read
fails, go to step 3.1. If read is OK, go to step 3.2.
3.1 DEBIT REFUNDUser:Reswipe the Debit card.
RESWIPE CARD
Term:Beep and display error message. If read fails, repeat
tep 3.1. If the read is okay, proceed to step 3.2.
3.2DEBIT REFUND AMTUser:Enter return amount on the terminal.
$0.00Max enter = $999999.99
Term:Get entry and go to step 3.3.
3.3WAITING FOR User:Enter PIN on Pin Pad.
PIN ENTRY
Term:Send ENTER PIN NUMBER to pin pad display.
Capture pin and generate pin block. Return Pin Pad
to idle prompt. Go to step 3.3
3.3ENTER CLERK IDUser:Key in 2 digit clerk ID or hit enter to BYPASS.
Term:Skip if CLERK ID parameter = NO.
3.4INVOICE NUMBERUser:Key invoice number or hit enter to bypass.
Term:Skip Invoice Number Parameter = NO.
4.0 COMMUNICATION PROMPTSUser:No action
Term:Dial host. If primary number does not connect,
dial secondary number. NG Must perform a Debit
Reversal if an errors occurs after the Host Answers
and the transaction does not complete. Else go to step 5.0.
5.0 HOST RESPONSEUser:No Action.
1999 TeleCheck International, Inc. CONFIDENTIAL
Term:Display host response message. If transaction is
approved print receipt and store transaction
data. Leave response displayed but return control to
main idle loop.
22
5.6 Credit Auth Only
A Credit Auth Only transaction is for a merchant who wants to perform an auth only. The host will determine
authorization and if approved, a receipt will be printed but the transaction will not be stored in the batch.
1.0 Press the Credit Key to start an Auth
1.2 Press the MORE button for a credit sale.
2.0Press the AUTH button.
3.0ENTER ACCT #User: Key the account number 13-19 digits.
Term: Save the account data. Go to 3.5 if card swiped.
3.1 EXPIRE DATE MMYY User: Enter the expiration date and press [ENTER]
Format MMYY. Go to 4.0
Term: Validate the expiration date against the system date.
3.5LAST 4 DIGITS?User:Key last 4 digits or account # from card face.
Term:Only prompt if Fraud Enabled and card swiped.
If data matches, go to 3.6
3.6ACCOUNT NUM? User:Hit yes if account number on screen matches that on card face.
XXXXXXXXXXXXXTerm:Only prompt if enabled in fraud parameter.
4.0 AUTH AMOUNT? User: Enter the amount in dollar and cents. Then press the
$0.00[ENTER] key.
Format: 8 characters maximum.
4.1TAX AMOUNT?User:Enter Tax Amount or hit enter to skip.
$0.00
Term:Skip if prompt for Tax disabled. If tax entered, skip 4.1
4.2RECURRING ORDER?User: Select YES if it is a recurring order.
1999 TeleCheck International, Inc. CONFIDENTIAL
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Term:Only prompt if Recurring is enabled. Go to 4.5 if YES is
select ed. Else go to 4.3 ACI='R' and MOTO = '2' if YES
selected.
4.3PHONE ORDER?User:Select YES for phone Orders.
Term: Only prompt if Phone Order is enabled. Go to 4.5 if YES
selected
4.4CARD PRESENT?User:Select YES if Card Present.
4.5ENTER ORDER NUMBERUser:Key order number or hit enter to bypass.
Term:Only Prompt for Direct marketing/ Phone Order.
4.6CUSTOMER CODEUser:Key customer code or just enter to bypass.
Term:Only prompt if enabled in card ranges.
4.7PURCHASE IDUser:Key purchase ID or just ENTER to bypass.
Term:Only prompt if enabled in card ranges.
4.8ENTER ADDRESSUser:Key customer's home address or just enter to bypass
Term:Only Prompt if AVS enabled, Manual Transaction, and
card not present (Phone Order etc).
4.9ENTER ZIP CODEUser:Key AVS zip code or ENTER to BYPASS.
Term:Only prompt if AVS is enabled in card range table or if
global AVS parameter = YES.
5.0 <see section 6.1 User: No action required.
for displays>
Term: Create the request packet using the entered data,
dial the host, send the request, then wait for the
host response.
6.0 <host response> User: No action required.
Term: If the response is an approval, capture the transaction data.
Beep and display the host response and go to 9.0
7.0<print merchant receipt>User:No Action.
Term:Print Merchant Receipt if print receipts enabled.
8.0 PRINTUser:Tear off merchant receipt and select yes to print customer copy.
CUSTOMER RECEIPTTerm:Print customer receipts and store trans in batch.
1999 TeleCheck International, Inc. CONFIDENTIAL
24
6.0 Manual and Quick Closes
The Close transaction is an end-of-the-day close out of the terminal to settle with the host. To perform a ManualClose, the user has to select the CLOSE key, confirms that he wants to close, enters the amount, and
presses the ENTER key. To perform a Quick Close, the user selects the CLOSE key and confirms that he wants to
close (entering of amount is not required). The Sale, Refund and Force keys become inoperable until the Close
procedure has completed.
1.0 Press the CREDIT Button to start a Close transaction.
1.1Press the MORE Button.
1.1Press the CLOSE button.
2.0 CONFIRM CLOSE User: Press the YES key to continue the CLOSE
YES NO routine. Press the NO key to return to idle.
Term: If the YES key was pressed, then
skip to step 6 if quick close is on. Or elsecontinue at next step. If NO or any other ke y was
pressed, return to IDLE prompt.
3.0 BATCH TOTAL AMT User: Enter the net credit card total amount for day and
$0.00 press the [ENTER] key.
Note - If the total of all valid sales is a negative amount,
enter '-' before entering the dollar amount.
Term: Compare the entered value to the stored totals. If
they equal then proceed to next step.
Create the closing request packet.
Skip if Auto Insert Parameter = YES.
6.0 <see section 6.1 User: No action required.
for displays>
Term: Dial the Host, send the request, then wait for the
Host response.
7.0 CLOSE OKUser: No action required.
CLOSE 999999Term: Display host Response. If OK, print reports, clear
XXXXXXXXXXbatch, and clear close flag.
NOTE - XXXXXXXX = BATCH ID returned from host
1999 TeleCheck International, Inc. CONFIDENTIAL
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6.1 Auto-Close
The Close transaction is an end-of-the-day close out of the terminal to settle with the host. An Auto-Close is invoked
automatically by the terminal at a pre-set time stored in the terminal (no user interaction is required). The terminal
will not dial the host if the Batch is empty. It will print and display a message indicating that the autoclose did not
occur because the batch was empty.
1.0 Idle Prompt Term: It's time to perform an Auto-Close.
(or) This means that the Auto-Close time
Last message and the terminal's system time equal.
Term: Lock the keyboard from user interaction.
Proceed to next step to perform Auto-Close.
2.0 Term: Create the credit/debit closing request packet.
3.0 <see section 6.1 Term: Dial the Host, send the request,
for displays> then wait for the Host response.
Close okay, go to step 5.0, else go to step 6.0.
5.0 CLOSE 999999 Term: Print all reports flagged to be auto-printed.
XXXXXXXXXXXXClear out the batch.
6.0 CLOSE ATTEMPT #X Term: 'X' equals the Auto-Close attempt
number waiting to be performed. Terminal will
display this prompt any time a transaction is
attempted. After 10 minutes, the terminal
will proceed to initiate another Close transaction by
skipping back to step 1.0.
After 4 failed close attempts, go to step 7.0
7.0 PRINTING... Term: Print the following message.
8.0 AUTOCLOSE FAILED Term: Press the CLEAR key to return
CLOSE MANUALLY to IDLE prompt.
NOTE 1 - All allowed Auto-Close attempts have failed. The
terminal’s batch has not been closed. The SALE and
REFUND keys are inoperable. The terminal’s batch
must be closed manually.
1999 TeleCheck International, Inc. CONFIDENTIAL
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7.0 Delete Batch
If the terminal's credit card batc h cannot be brought int o balance and cent ral personnel cannot rectify the situation,
the batch can be deleted. Do this only as directed by CES personnel.
1.0 Press the Credit Button to start Delete Credit Batch transaction.
1.1Press the MORE Button to get to more trans types.
1.2Press the MORE Button.
1.3Press the SETUP Button.
1.4Press the DELETE BATCH Button.
2.0ENTER PASSWORDUser: Key special user password. (Terminal Date Ex: 05201999)
4.2 DELETE BATCHUser: Hit YES to clear Batch.
YESNO
4.3BATCH DELETEDTermClear out all transactions stored in the terminal’s
batch.
1999 TeleCheck International, Inc. CONFIDENTIAL
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8.0 DISPLAY TOTALS
This function is for viewing the transaction net totals, transaction totals by card type, or detail transaction records
stored in the terminal. The detail report allows the user to void or correct an incorrect transaction.
8.1 Display Totals - NET Trans Totals
This routine provides viewing of the transaction net totals in the terminal. The net totals include both Credit and
Debit transactions. This display may be printed by hitting the function key.
1.0Press the CREDIT Button to start credit totals.
1.1Press the MORE Button to get to more transaction types.
1.2Press the REPORT Button.
2.0Press the VIEW TOTALS Button to view net totals.
3.0CREDIT TOTALS
SALE 999$9.99Total number of sales and amount.
REFND999$9.99Total number of refunds and amount.
TOTAL9 99$9.99Total of all trans and net total amount.
1999 TeleCheck International, Inc. CONFIDENTIAL
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8.2 Display Totals - Totals by Credit Card Type
This function lets the operator view totals by transaction card type. The net dollar amount and number of transactions
will be displayed for each enabled card type. Refunds are subtracted, and voids will be voided.
Voids are not included in the transaction count.
1.0Press the CREDIT Button to start credit card totals.
1.1Press the MORE Button to get to more transaction types.
1.2Press the REPORT Button.
2.0Press the VIEW CARDS Button.
3.0CARD TOTALS
VISA999$9.99Card Names taken from parameter file.
MSTR999$9.99Order determined by card range tables.
AMEX999$9.99Only first seven can be displayed.
DINER999$9.99
NOVUS999$9.99
FDR999$9.99
DEBIT999$9.99
1999 TeleCheck International, Inc. CONFIDENTIAL
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8.3 Display Totals - Credit Financial Data Detail
This function displays the financial data for each captured transaction in the terminal. The transactions viewed can be
qualified by specifying a starting transaction number. If no criteria is given, every first transaction will be presented
for review.
1.0Press the CREDIT Button to start credit details.
1.1Press the MORE Button to get to more transaction types.
1.2Press the REPORT Button
2.0Press the VIEW DETAIL Button.
3.0 ENTER TRANS # User: Enter the starting transaction number and then press
the [ENTER] key or just press the [ENTER] key to
start with the first transaction.
Term: Save the transaction number entered or 001 if the
[ENTER] key was pressed.
4.0 VISA SALE 999Card type, Trans Type, Trans #.
Total Amt$9.99Tr ans Amount
Auth Code XXXXXXHost generated Auth Code
9999999999999999999Card Number
To VOID or CORRECT this transaction
press the [ EDIT] key or press EDIT button on screen. (See 8.4)
Press [CLEAR] to return to idle.
Press [ENTER] to view additional data.
1999 TeleCheck International, Inc. CONFIDENTIAL
Press the Arrow buttons to scroll to next transaction.
30
8.4 Credit Void and Corrections
Start this transaction by pressing the [ EDIT] key while displaying Terminal Transaction Details (8.3).
Also express edit by hitting the EDIT button on the keypad at the idle prompt. This will take you to the last
transaction stored in the batch.
The Void function cancels, or corrects, previous transactions in error. Only transactions in the current terminal batch
can be voided. Only the transaction amount can be changed. Debit Transactions can not be voided or corrected.
1.0 EDIT TRANSUser:Select Change amount to edit trans amount .go to 3.0
ChgAmt VoidSelect void to void trans go to 4.0.
2.0 ENTER NEW AMOUNT User: Enter the new amount and press the [ENTER] key if
$0.00performing a Correction or just press the [ENTER]
key to do a Void.
Format: 8 maximum.
Term: Save the transaction amount. If the [ENTER] key
was pressed without the amount being entered,
skip to Step 4.0.
3.0CORRECTION OKUser:No Action Required
Term:Beep and Display response and return to details.
4.0 ENTER PASSWORD User: Enter the system password. This step will only take
place if void password protection parameter = 1.
5.0 VOID OKUser: No action required.
Term: Beep and display response and return to details
1999 TeleCheck International, Inc. CONFIDENTIAL
31
9.0 Reprint
The Reprint transaction routine lets the merchant reprint a receipt for any transaction stored in the batch.
1.0Press the CREDIT Button.
1.1Press the MORE button to get to more transaction types.
1.2Press the MORE Button
3.0Press the REPRNT Button.
4.0 ENTER TRANS #User:Hit transaction number to print or just hit ENTER to reprint
the last transaction.
5.0 REP RINTING
PRINTING RECEIPT
6.0 PRINT
CUSTOMER RECEIPTUser:Hit YES if a receipt is need for the customer.
1999 TeleCheck International, Inc. CONFIDENTIAL
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10.0 - Credit Card Sale Receipt
REPRINT (On reprints only)
DATE 99999999999 TIME (Merchant ID.)
99/99/9999 999999 99:99:99 (Terminal ID.)
AAAAAAAAAAAAAAAAAAAAAAAAAA ( Custom header information, optional from
AAAAAAAAAAAAAAAAAAAAAAAAAA from parameters. Data is self-centered)
AAAAAAAAAAAAAAAAAAAAAAAAAA
AAAAAAAAAAAAAAAAAAAAAAAAAA
AAAAAAAAAAAAAAAAAAAAAAAAAA
AAAAAAAAAAAAAAAAAAAAAAAAAA
CREDIT SALE (transaction type)
TRAN # 999
AUTH # XXXXXX
PHONE ORDER or RECURRING(Only print Fields if present)
AVS RESPONSEY
CLERK ID99
DESC CODE9999999
INVOICE #9999999
ORDER #XXXXXX
ACIX
TRANSID999999999999999
CUSTOMER CODE9999999999999999999999
PURCHASE #9999999999999999999999
REPRINT (On reprints only)
DATE 99999999999 TIME (Merchant ID.)
99/99/99 999999 99:99 (Terminal ID.)
AAAAAAAAAAAAAAAAAAAAAAAAAA ( Custom heade r information, optio n al
AAAAAAAAAAAAAAAAAAAAAAAAAA from parameters. Data is self-centered)
AAAAAAAAAAAAAAAAAAAAAAAAAA
AAAAAAAAAAAAAAAAAAAAAAAAAA
AAAAAAAAAAAAAAAAAAAAAAAAAA
AAAAAAAAAAAAAAAAAAAAAAAAAA
AAAAAAAAAAAAAAAAAAAAAAAAAA (Custom phrase, o ptional. )
MERCHANT COPY
or
CUSTOMER COPY
1999 TeleCheck International, Inc. CONFIDENTIAL
34
10.3 - Credit/Debit Card Refund Receipt
REPRINT (On reprints only)
DATE 99999999999 TIME (Merchant ID.)
99/99/99 999999 99:99 (Terminal ID.)
AAAAAAAAAAAAAAAAAAAAAAAAAA ( Custom heade r information, optio n al
AAAAAAAAAAAAAAAAAAAAAAAAAA from parameters. Data is self-centered.)
AAAAAAAAAAAAAAAAAAAAAAAAAA
AAAAAAAAAAAAAAAAAAAAAAAAAA
AAAAAAAAAAAAAAAAAAAAAAAAAA
AAAAAAAAAAAAAAAAAAAAAAAAAA
DINER999$999999.99
NOVUS 999 $999999.99
FDR 999 $999999.99
DEBIT999$999999.99
1999 TeleCheck International, Inc. CONFIDENTIAL
39
11.3 Print Totals - Credit Financial Data Detail
This function prints a transaction detail listing according to the criteria
specified by the operator.
1.0Press the CREDIT button to start credit details.
1.1Press the MORE Button to get to more transaction types.
1.2Press the REPORT Button.
2.0Press the PRINT DETAIL Button.
3.0 ENTER TRANS # User: Enter the desired starting transaction number, and
press the [ENTER] ke y or just press the [ENTER]
key to start at the beginning.
Term: Save the transaction number entered or 001 if just
the [ENTER] key was pressed.
4.0 PRINTING User: No action required.
TRANS DETAIL
Term: Print the Terminal Detail.
1999 TeleCheck International, Inc. CONFIDENTIAL
40
11.3a- Print Terminal Report - Credit Detail
Roll Printer format
DATE 999999999999 TIME (Merchant ID)
99/99/99 999999 99:99 (Terminal ID)
AAAAAAAAAAAAAAAAAAAAAAAAAA ( Custom heade r information is optional.)
AAAAAAAAAAAAAAAAAAAAAAAAAA
AAAAAAAAAAAAAAAAAAAAAAAAAA
AAAAAAAAAAAAAAAAAAAAAAAAAA
TRANSACTION DETAILS
TRN TT CT ACCOUNT NUMBER
TOTAL AMOUNT AUTH CODE
==============================
999 xx ttttt 9999999999999999999
999999.99 cccccc
999 xx ttttt 9999999999999999999
999999.99 cccccc
==============================
Where 999= transaction number
xx = transaction type
ttttt= card type
9999999999999999999= account number
If the terminal is not able to settle a batch due to communication errors, the terminal will wait 10 minutes then try
again. It will attempt to close the batch 4 times before printing the Auto-Close Fail message. During the Auto-Close
sequence, the SALE and REFUND keys are locked. The merchant can cancel the Auto-Close and resume normal
operation by using this function.
1.0Press the CREDIT Button.
1.1Press the MORE Button to get to more transaction types.
1.2Press the MORE Button.
2.0Press the CANCEL CLOSE Button.
4.0 CREDIT
CLOSE CANCELEDTerm: Display message for 2 seconds,
9100Manager Passowrd[ 766130 ]
9101Merchant ID[ ]12-19 characters
9103Device ID[ 0001 ]4 characters
9104AMEX Split Dial[ 2 ]1= yes 2 = no
9105 Amex Merchant ID[ ]12 characters
9106AMEX Location[ 3 ]Where Amex Card type in card range table
9107Application type[ 6 ]6 for basic Retail Application
9108Application Name[NGCR ]12 characters max for downloads
9109INSERT Auto Close [ 2 ]1 = YES 2 = NO
9110Auto Close Flag [ 2 ]1 = YES 2 = NO
9111Auto Close Time [ 1130P ]HHMMX where X = A or P
9112Batch Almost Full Value [ 250 ]300 max
9113Batch Full Value [ 300 ]300 max
9114Password for Voids[ 2 ]1 = YES2 = NO
9115Password for Returns[ 2 ]1 = YES2 = NO
9116Fraud Control[ 0 ]0,1,2,3 3= all, 0=none
9117CLERK ID[ 2 ]Prompt for Clerk ID 1=yes 2=no
9200 RANGE 1"405501.405502.01VPC0001111"
9201 RANGE 2"415928.415928.01VPC0001111"
9202 RANGE 3"424604.424605.01VPC0001111"
9203 RANGE 4"427533.427533.01VPC0001111"
9204 RANGE 5"428800.428892.01VPC0001111"
9205 RANGE 6"443085.443085.01VPC0001111"
9206 RANGE 7"471500.471699.01VPC0001111"
9207 RANGE 8"400000.499999.01VIS0000110"
9208 RANGE 9"540500.540599.02MPC0001111"
9209 RANGE 10"500000.599999.02MC 0000010"
9210 RANGE 11"340000.349999.03AMX0000010"
9211 RANGE 12"370000.379999.03AMX0000010"
9212 RANGE 13"300000.389999.04DC 0000010"
9213 RANGE 14"601100.601199.05DIS0000010"
9214 RANGE 15"000000.099999.06FDR0000110"
9215 RANGE16"000000.000000.07DEB0000000" For Debit
9300Print Receipts[ 1 ]1 = YES 2 = NO
9301Print Force Receipts[ 2 ]1 = YES 2 = NO
9302Print Net Totals After Close[ 1 ]1 = YES2 = NO
9303Print Card Type Totals[ 1 ]1 = YES 2 = NO
9304Trans Detail Report After close[ 1 ]1 = YES2 = NO
9305Merchant Header Line 1[ ]40 Chars Max
9306Merchant Header Line 2[ ]
9307Merchant Header Line 3[ ]
9308Merchant Header Line 4[ ]
9309Merchant Header Line 5[ ]
9310Merchant Header Line 6[ ]
9311Merchant Bottom Receipt 1[ ]40 Chars Max
9312Merchant Bottom Receipt 2[ ]
9313Merchant Bottom Receipt 3 [ ]
9314 Merchant Bottom Receipt 4[ ]
9315MESSAGE LINE 1[ ]
9316MESSAGE LINE 2[ ]
9317Truncate Merchant ID on Receipt [ 2 ]
1999 TeleCheck International, Inc. CONFIDENTIAL
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