Telebyte 458-LM-E1-36-TP100 Reference Manual

Model 458-LM-E1-36-TP100
Rev.-
“Results You Can Count On”
Customer Support
Thank you for your purchase of the Telebyte Model 458-LM-E1-36-TP100 Multi-Standard Local Loop Simulator. This one-channel product simulates TP100 as specified in ETSI TS 101 270-1 and G.992.5 Annex M.
Contact Information: Telephone E-mail/Internet
General: 631-423-3232 support@telebytebroadband.com Technical support: 800-835-3298 sales@telebytebroadband.com Fax: 631-385-8184 www.telebytebroadband.com
Mail
Telebyte, Inc. 355 Marcus Blvd Hauppauge, NY 11788
Customer Care
Warranty
One-year Warranty
Telebyte will furnish parts and labor for the repair or replacement of products found by Telebyte to be defective in material or workmanship during the warranty period.
1
Extended Customer Care
Refer to the Customer Care section of the Telebyte web site for the most current information on extended warranty and calibration contracts
2,3,4:
http://www.telebytebroadband.com/customercare.html
Disclaimer of Warranties and Other Terms and Conditions
1
TELEBYTE, INC. warrants its broadband simulation equipment to be free from defects in material and workmanship, under normal and proper use
and in its unmodified condition, for 12-months, starting on the date it is delivered for use. TELEBYTE’S sole obligation under this warranty shall be to furnish parts and labor for the repair or replacement of products found by TELEBYTE to be defective in material or workmanship during the warranty period. Warranty repairs will be performed at the point of manufacture. Equipment approved for return for warranty service shall be returned F.O.B. TELEBYTE factory and will be redelivered by TELEBYTE freight prepaid, except for non-continental U.S.A. locations. These deliveries will be sent COD freight and import/export charges.
2
The customer is responsible for freight and customs charges when shipping products to and from Telebyte for calibration services.
3
You must purchase the extended warranty at the time of purchase or during the initial warranty period.
4
You must purchase the calibration contract at the time of purchase or during the initial warranty period. The above warranty is in lieu of all other warranties, expressed or implied, statutory or otherwise, including any implied warranty of merchantability or fitness for a particular purpose. TELEBYTE shall not be liable for any damages sustained by reseller or any other party arising from or relating to any equipment failure, including but not limited to consequential damages, nor shall TELEBYTE have any liability for delays in replacement or repair of equipment.
Equipment Returns
Out of warranty equipment may be returned, prepaid, to the Hauppauge, N.Y. customer service facility. Return shipping charges will be billed to the customer. The repaired unit will have a 90-day warranty. In those cases where "no trouble" is found, a reduced charge will be billed to cover handling, testing, and packaging. Whether in or out of warranty, a Return Material Authorization number (RMA) is required and may be obtained by going to www.telebytebroadband.com and opening a technical support case.
Please be sure to reference the RMA number on the outside container.
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