TeleAlarm TA72 User Manual

TA72 User Manual

TA72_UM_EN_V1.3_2018.03

en User Manual

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Table of contents

1 Safety ............................................................................... 6

1.1 Intended use ................................................................................... 6

1.2 Improper use .................................................................................. 6

1.3 User qualification ............................................................................ 6

1.4 Used warnings and symbols .......................................................... 7

1.5 Safety instructions .......................................................................... 7

2 Features ........................................................................... 9

3 Scope of delivery .......................................................... 10

4 Product description ...................................................... 11

4.1 Unit description ............................................................................. 11

4.2 Emergency call button .................................................................. 11

4.3 Cancel / Action button (S button) ................................................. 12

4.3.1 Cancel emergency call ................................................................................... 12

4.3.2 Take the first incoming call ............................................................................. 12

4.3.3 Action button: service call ............................................................................... 12

4.3.4 Action button: unit status ................................................................................ 13

4.4 Device indications ........................................................................ 13

4.4.1 Light signals .................................................................................................... 13

4.4.2 Local voice announcements from the unit ...................................................... 14

4.4.3 Error messages .............................................................................................. 15

5 Installation ..................................................................... 16

5.1 Installation recommendations ....................................................... 16

5.2 Placing the TA72 .......................................................................... 17

5.3 Connecting the TA72 .................................................................... 18

5.3.1 PSTN connection ............................................................................................ 18

5.3.2 External telephone connection (option) .......................................................... 19

5.3.3 Ethernet (LAN) connection ............................................................................. 20

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5.3.4 Power connection ........................................................................................... 21

5.3.5 Perform a test ................................................................................................. 21

5.4 Switch off ...................................................................................... 22

6 Programming ................................................................. 23

6.1 Programming methods ................................................................. 23

6.2 Special key functions .................................................................... 24

6.2.1 Maintenance button ........................................................................................ 24

6.2.2 Reset the TA72 .............................................................................................. 24

6.2.3 Restore the TA72 to default settings .............................................................. 24

6.2.4 Enter Service mode ........................................................................................ 25

6.2.5 Exit Service mode ........................................................................................... 25

6.3 Wireless transmitters 1 and 2 registration .................................... 26

6.4 DHCP setting and IP address announcement .............................. 26

6.5 Wireless transmitter range test ..................................................... 27

7 Additional devices ........................................................28

7.1 Wireless transmitters .................................................................... 28

7.2 Necklace installation ..................................................................... 29

7.3 Shortening the necklace’s cord .................................................... 30

7.4 Wireless detectors ........................................................................ 30

8 Operation ....................................................................... 31

8.1 Emergency call to an alarm receiving centre ................................ 31

8.2 Emergency call to a landline telephone ........................................ 31

8.3 Key functions on a landline telephone .......................................... 32

8.4 Taking phone calls ........................................................................ 33

8.5 Test instructions ........................................................................... 34

9 Maintenance ..................................................................35

9.1 Cleaning ....................................................................................... 35

9.2 Device disposal ............................................................................ 35

9.3 Replacing the backup battery ....................................................... 36

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9.4 Replacing the wireless transmitter battery ................................... 39

10 Appendix ....................................................................... 40

10.1 TA72 technical specifications ....................................................... 40

10.2 Licences ....................................................................................... 41

10.3 Conformity .................................................................................... 42

10.4 Wall mounting ............................................................................... 42

6 en | Safety TA72 User Manual

1 Safety

This user manual contains important information for a safe installation and operation of the TA72 devices. A proper installation and configuration of the TA72 is the basis for a reliable communication between persons requiring assistance at home and an alarm receiving centre or telephone.

A prerequisite for the error-free functioning of the unit is that you have read and understood these instructions before using it. If you require additional information about the TA72, please contact TeleAlarm or visit the website at www.telealarm.com

1.1 Intended use

Intended use means that the TA72 may only be operated within the limits of its technical specifications and in conformity with the information given in these instructions. Any other use will be regarded as misuse and can result in malfunctions and damage. The TA72 is used: – as part of a social alarm system to send emergency calls to an alarm receiving centre, – or as a standalone unit to send emergency calls to a private phone, – for voice connections between the person who requires assistance and the call

receiver,

The operator (operating company) is responsible that the TA72 is used as intended. The operator has to ensure that the operating staff fulfil all the required conditions for the installation and utilisation of the unit.

1.2 Improper use

Improper use of the TA72 is any unauthorised and therefore non-permitted usage or modification of the hardware. For any damage resulting from this, the operator of the tool is solely responsible. The TA72 must not be used as audio baby-monitor.

1.3 User qualification

For the configuration and parametrisation of the TA72, specific tool and device knowledge is required. These tasks may only be carried out by trained and authorised personnel. The TA72 and the wireless transmitter should be serviced and repaired by an authorized service partner only.

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1.4 Used warnings and symbols

Depending on the hazard level, the warnings and notes used in this manual have the following meaning:

1.5 Safety instructions

Adhere to the following safety instructions to avoid personal injury, equipment damage and malfunctions:

– Do not install the unit near a heating appliance. – Do not expose the unit to direct sunlight. – Do not install in a wet or humid environment. – Never touch the power adapter with wet hands. – Do not attempt to open the unit or the power adapter. – When unplugging the unit from the power outlet, never pull on the power cord but

always grip the power adapter.

– Connect the TA72 only to a professionally installed 230V AC /50 Hz power outlet with

an up to 16 A fuse near the TA72.

– Do not install the TA72 in the proximity of DECT/GSM telephones, TV sets, large metal

objects, microwave appliances or radio telephones. This will impair the reception of signals from the wireless transmitter.

– Use only original equipment for cables and power supply. Any other power adapter

could damage the unit. For replacement, use the same type of power supply as the one

delivered with the product. – Use the unit only in the intended country where it has been delivered. – Electrolytes or gases may be emitted from the battery should it leak under exceptional

circumstances. If this happens, deactivate the unit by isolating it from the network and

power supply. Battery replacement must be carried out by trained service personnel

only.

WARNING!

means that death or serious injury can occur if the mentioned precautions are not taken.

NOTICE

means that damage to the equipment or an undesired condition may occur if the mentioned precautions are not taken.

INFO

General notes and additional information.

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– Comply with your national regulations, guidelines and requirements for the disposal of

end-of-life electrical equipment and batteries.

– Repairs should only be performed by an authorized service partner. – Be sure to allow the required space around the device. The TA72 must be easily

accessible.

– The wireless transmitter provided with the TA72 contains a button cell battery. If the

button cell battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death. Keep new and used batteries away from children. If the battery compartment does not close securely, stop using the product and keep it away from children. If you think batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention.

Electrostatic discharge

WARNING!

The TA72 contains highly sensitive electronic components. It should be opened only in an ESD protected environment. Discharge yourself from electrostatic loads by touching a grounded conductive surface before opening the unit.

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2 Features

The TA72 has been designed to ensure maximum security for persons living in their own homes or in locations where assistance could be needed. It can be used to send emergency calls to an alarm receiving centre or a private phone. The person requiring assistance activates a call by pressing a button on the TA72 or by using a wireless transmitter. This action establishes a voice connection between the person requiring assistance and the call receiver.

The device has two basic operating modes:

1. The TA72 is part of a social alarm system that consists of an alarm receiving centre

that can be reached at any time and the device itself. Calls are sent to this alarm

receiving centre.

2. The TA72 is operated as a standalone unit, in which case emergency calls will be sent

to private phones.

The TA72 can be used with up to 10 wireless transmitters.

The TA72 is able to store up to 10 different destination numbers (telephone number or IP address). When an emergency call is sent and if the call to the first number is not successful, the TA72 will try the next numbers. If the final number has been dialled unsuccessfully, the unit starts with the first number again and continues until it sends an emergency call successfully. A single programmed number will be tried 12 times. The maximum number of dial attempts is set to 15 attempts.

NOTICE

This unit shall be tested weekly. See section 8.5 Test instructions.

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3 Scope of delivery

1. TA72 including pre-installed rechargeable backup battery

2. Quick user guide

3. Power supply unit

4. Phone cable with country-specific telephone plug and optional network cable

5. Necklace or bracelet

6. Wireless transmitter (battery included)

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Additional accessories can be supplied on request.

WARNING!

To reduce risk of fire and electric shock, replace only with identical components and parts.

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4 Product description

4.1 Unit description

1. Cancel / Action button

2. Emergency call button

3. Maintenance button

4.2 Emergency call button

If you require help, press the emergency call button to initiate a call.

The call will be answered either by a person at the alarm receiving centre or a relative or other individual, according to the programmed destination.

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4.3 Cancel / Action button (S button)

4.3.1 Cancel emergency call

If you have pressed the emergency call button by mistake, you can cancel the call with the action button during the pre-alarm time. Press the action button until the unit announces 'stop'. Calls cannot be cancelled after the pre-alarm time.

4.3.2 Take the first incoming call

If your TA72 is delivered to you unprogrammed, this special function allows you to accept the first incoming call (PSTN connection only). ► Press the action button 3 times within 3 seconds. If the first incoming call is from your alarm receiving centre that supports this functionality, the operator can start a remote programming session. Refer to the Reference Manual.

4.3.3 Action button: service call

The action button can also be used as a service button. If you press the button and hold it for at least 2 seconds, the unit dials a call number that has been programmed for the service call and you hear the announcement 'service call'.

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4.3.4 Action button: unit status

If there is a malfunction the Action button flashes. Press the Action button to announce the detected problem.

4.4 Device indications

4.4.1 Light signals

The TA72 has two indicator lamps that display the status of the unit. The symbols have the following meanings:

Lamp shines bright

Lamp shines dull

Lamp blinks (0.5 s)

Lamp flashes (0.1 s)

Status Description or action Blue Red

Initialization After power on.

Device not programmed The device will continuously beep 5

times every 10 seconds and the LED will alternatively blink.

Error Error message is announced once.

Press action button to repeat. See Section 4.4.3

Standby normal mode

Unit is in standby.

Standby battery operated

Standby mode with the action button set as service button.

Pre-alarm Can be cancelled with action button.

Connection Established connection.

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4.4.2 Local voice announcements from the unit

Speak Speak (indication for the hearing

impaired).

Listen Listen (indication for the hearing

impaired).

Repeated call When a call is repeated.

Call activated If the call is not acknowledged, a new call

will be sent.

Callback waiting time Pressing action button acknowledges the

alarm.

Status Description or action Blue Red

Voice announcement Meaning

"Emergency call" When the emergency call button is pressed.

"Call activated" Connection failed - unit is calling again.

"Stop" The call is cancelled by pressing the action button during

the pre-alarm time.

"Service call" When the action button is pressed, if it is programmed as

a service button.

"Emergency call cleared" When a repeated call is acknowledged on the unit.

"Call ended" When a callback is acknowledged on the unit.

"Radio button [x]" When a wireless transmitter button is pressed, x being

the number of the transmitter, from 1 to 10.

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TeleAlarm TA72 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual