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INTRODUCTION
Thank you very much for purchasing the new intelligent (DSP) Digital Answering Machine with
Caller ID phone of our company. Backed up by the most advanced high quality IC and standard
transmitting and receiving circuit, it assures the authenticity and low noise. It is really the best
choice for you in its useful functions and novel design. In order to use the advanced functions
freely, please read the following specifications before using.
SAFETY INSTRUCTION
When using your telephone with answering system equipment, the following basic safety
precautions should always be followed to reduce the risk of fire, electric shock and injury to
persons:
1. Read and understand all instructions
2. Follow all warnings and instructions.
3. Unplug the product from the wall outlet before cleaning. Do not uses liquid cleaners or
aerosol cleaner. Use damp clothes for cleaning.
4. Do not place this product on an unstable cart, stand or table. The product may fall, causing
serious damage to the product.
5. This product should only operate on the type of power source indicated on the marking label.
If you are not sure of the type of power supply to your home, consult your dealer or local
power company (only a modular telephone jack is required on power source).
6. Do not allow anything to rest on the power cord. Do not place this product where persons
walking on it will abuse the cord.
7. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric
shock.
8. Never push objects of any kind into this product through cabinet slots as they may touch
dangerous voltage points or short out parts that could result in a risk of fire or electric shock.
Never spill liquid of any kind on the product.
9. Avoid using this unit during an electrical storm, move or disconnect the unit, there may be a
remote risk of electronic shock from lightning and thunder.
FEATURES
FSK/DTMF compatible with auto-detection
15-digit and 15-character LCD display
Menu interface and voice prompt in German, French and English for selection
Maximum 99 incoming and 50 outgoing call memories
120 groups phonebook with number and name
High and low recording voice quality for selection, corresponding to 21 minutes and 42
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minutes of voice storage time
Recorded messages up to 59 groups
Three default outgoing message (OGM)
The length of Memo and ICM records can be selected
3-digit user’s access password for remote control
Remote control to play and record OGM
Remote control to play and delete Memo, ICM, 2-WAY records
Ringing times setting for Auto-Answer
Redial function
Mute function
Hold on music
32-digit pre-dial and backspace function
LCD contrast 5 levels for selection
Ringing volume HI/LO adjustment
Speaker and message playback volume 4-level adjustment
Answer ON/OFF selection, indicator and announcement
New voice message LED indicator
LCD backlight function
DC power supply available
GETTING STARTED
1. Put the phone in a dry and safe place.
2. Link the telephone handset and the unit using the coiled line, and link the phone set to local
network using the modular jack line.
3. Plug the DC adapter into a standard 220V wall outlet. Insert the small plug on end of the DC
adapter into the DC9V/300mA connection jack on the top of the base unit. When you finished the
operation, the answering system begins to self-test and the RECORD LED light-up, a long beep
tone and the announcement of “Answering machine is On, announcement one (or two)” indicate
its self-testing is passed and the answering system is set to on.
4. Apply for the Caller ID service from your local telecom, then it can display caller number
when call comes.
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LOCATION DESCRIPTION
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CID FUNCTIONS OPERATION
MENU SETTING
In on-hook or off-hook state, press SET key to enter the setting menu, LCD will display
OPTIONS MENU ▲▼. Press UP or DOWN key to choose the setting item and press ENTER
key to enter this setting. Press UP or DOWN key to adjust the entire item chosen. After finished,
press ENTER key to confirm and return to superior menu.
Under setting mode, pressing FLASH key can give up the current setting and return to superior
menu. Pressing key can quit setting mode directly.
Language setting
In on-hook or off-hook state, press SET key to enter the setting menu, then press UP key once,
LCD will display SET LANGUAGE. Press ENTER key, LCD displays DEUTSCH, use UP or
DOWN key to select you desired language among German, French , and English; press ENTER
to confirm.
Local area code setting
In on-hook or off-hook state, press SET key to enter the setting menu, then press UP key twice,
LCD will display LOCAL AREA CODE. Press ENTER key to enter, LCD displays AREA CODE
with ----- (or the previous code) and the first digit flashes, input your local area code using UP or
DOWN and press ENTER to confirm. Follow same way to set the rest four digits.
NOTE: If the first digits of incoming number are same as the local area code, it will filter the first
digits and only display the later digits when receives, reviews and calls back the incoming
number.
Time/Date setting
In on-hook or off-hook state, press SET key to enter the setting menu, then press UP key three
times, LCD will display SET TIME/DATE. Press ENTER key, LCD displays YEAR/DATE/TIME
and the last two digits of year value flashes, using UP or DOWN to select year, press ENTER to
confirm and move to the month. Follow same way to adjust month, day, hour and minute. Press
ENTER to confirm.
Flash time setting
In on-hook or off-hook state, press SET key to enter the setting menu, then press UP key four
times, LCD will display SET FLASH TIME. Press ENTER key, LCD displays FLASH 100MS,
using UP or DOWN to select flash time for 100ms, 300ms, 600ms or 1000ms, press ENTER to
confirm.
LCD contrast setting
In on-hook or off-hook state, press SET key to enter the setting menu, then press UP key five
times, LCD will display LCD CONTRAST. Press ENTER key, LCD displays CONTRAST 3, using
UP or DOWN to select the best view effect, press ENTER to confirm. Total 5 levels for
adjustment.
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Message length setting
In on-hook or off-hook state press SET key to enter the setting menu, then press UP key six
times, LCD will display MESSAGE LENGTH. Press ENTER key, LCD displays MESSAGE
LENGTH 1, using UP or DOWN to select the message length at 1 - 2 minutes, press ENTER to
confirm.
Ring times to Auto-Answer setting
In on-hook or off-hook state, press SET key to enter the setting menu, then press UP key seven
times, LCD will display RINGS TO ANSWER. Press ENTER key, LCD displays TOLL SAVE,
using UP or DOWN to select the ring times among 2～9 and TOLL SAVE, press ENTER to
confirm.
NOTE: When a call is coming, the machine will answer the call automatically after ringing (2～9)
times depending on above setting. Or if you select TOLL SAVE, then the ring times to
Auto-Answer is 2 when there are new messages, and the ring times is 4 when there are no new
messages.
Remote access code setting
In on-hook or off-hook state, press SET key to enter the setting menu, then press UP key eight
times, LCD will display REMOTE ACCESS. Press ENTER key, LCD displays REMOTE
ACCESS 321 and the 3 flashes, use UP or DOWN to edit the first access code and press
ENTER to confirm. Edit the rest access code by same way.
Incoming call number announcement setting
In on-hook or off-hook state, press SET key to enter the setting menu, then press UP key nine
times, LCD will display VOICE CALL. Press ENTER key, 0 flashes, use UP or DOWN to select
the announcement times from 0~3 and press ENTER to confirm.
NOTE: If select 0, which means announcement function is Off, the answering machine will not
announce the caller’s number when a call comes.
If select 1~3, the answering machine will announce the caller’s number for 1~3 times.
Set recording voice of ICM muted or not
In on-hook or off-hook state, press SET key to enter the setting menu, then press UP key ten
times, LCD will display SCREEN ON. Press ENTER key, and then use UP or DOWN to select
SCREEN ON or OFF and press ENTER to confirm.
NOTE: The function is used for whether we (Host of the answering machine) can hear the
recording voice when the caller is leaving an ICM message to the phone.
When select OFF, caller’s voice will be muted, then we can’t hear the ICM voice which is being
left by the caller, only the message will be stored in the memory to check.
But when select ON, the answering machine will not mute caller’s voice, then we can hear the
ICM voice which is being left by the caller, so that we can decide whether answer the call at once
by recognizing his or her voice.
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Voice quality setting
In on-hook or off-hook state, press SET key to enter the setting menu, then press UP key eleven
times, LCD will display TAM HD: ON. Press ENTER key, ON flashes, use UP or DOWN to select
ON or OFF and press ENTER to confirm.
NOTE: ON means high voice quality and the total voice storage time is only 21 minutes; OFF
means low voice quality and the total voice storage time can up to 42 minutes.
Exit the menu setting
After finishing above any setting item and LCD returns to setting options displaying, use UP or
DOWN key to select till EXIT OPTIONS displayed on the LCD, press ENTER key to exit the
menu setting.
BASIC USAGE
When a FSK call is coming, it will update the date and time. And the relevant prompt will be given
the number. E.g., if it is a new call it will display NEW, and UNAVAILABLE for out of area number.
For DTMF it will keep the current time setting.
When missed call, the NEW LED will flash.
When incoming memory is full, the last incoming number is always replacing the oldest number.
NOTE: For the phone to display incoming number and other information, you must have an
active Caller ID subscription with your local telephone exchange company.
Receiving a call
From handset
When a call comes, pick up the handset and talk to the other end. After finished, return the
handset to the base.
From Speakerphone
Press key and talk to the caller. For the other party to hear your voice clearly, speak into the
speaker from a distance of 32cm or less. After finished, press key again.
NOTE: Generally telecom transmits the incoming message between the first ring and the second
ring. So please answer the phone after the second ring.
Making a call
From handset
Pick up the handset, when hearing the dialing tone, dial the desired number. After finished, return
the handset to the base.
From Speakerphone
Press key, when hearing the dialing tone, dial the desired number. After finished, press
key again.
Pre-dialing function
In on-hook state, pre-dial the desired number (maximum 32 digits), and then press key or
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pick up the handset, the number is dialed out after 2 seconds.
Redial
Press key or pick up the handset, then press REDIAL/P key, the last dialed number is dialed
out again.
INCOMING MEMORIES OPERATION
Reviewing
In on-hook or off-hook state, press UP or DOWN key to review the incoming number information.
Deleting
In on-hook or off-hook state, review the desired number, press DEL key once, LCD displays
DELETE CALL?, press DEL key again to delete it.
Or press DEL key for 3 seconds, LCD displays DEL ALL CALLS?, press DEL key again to
delete all of the incoming numbers.
Calling back
In on-hook or off-hook state, review the desired number, press ENTER key, the number will be
dialed out directly.
OUTGOING MEMORIES OPERATION
Reviewing
In on-hook state, press OUT key to enter outgoing number reviewing mode, and then press UP
or DOWN key to review one by one.
Calling back
In on-hook or off-hook state, review the desired number, press ENTER key, the number will be
dialed out.
Deleting
In on-hook or off-hook state, review the desired number, press DEL key once, LCD displays
DELETE CALL?, press DEL key again to delete it.
Or press DEL key for 3 seconds, LCD displays DELETE ALL?, press DEL key again to delete all
of the outgoing numbers.
PHONE BOOK OPERATION
In on-hook or off-hook state, press BOOK key, LCD displays "SEARCH ADD" and "SEARCH"
flashes. Press UP or DOWN key to select desired item, then press BOOK key to enter.
Add items into phonebook
Press UP or DOWN key to select "ADD" and press BOOK key to enter. A cursor flashes on LCD,
input the number using number keys directly and press BOOK key to confirm. Then input name
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using number keys directly. For example, input “C” letter, just continuously press 2 key three
times. Press BOOK key to confirm the name. When input the phone number and name, pressing
UP or DOWN key can move the cursor.
Or review an incoming or outgoing number, press BOOK key. A cursor flashes at the first digit,
press BOOK key to confirm the number. Input or modify the name if have and press BOOK key
to confirm. Modifying name and number refers to “Modify an item”.
Search items from phonebook
Press UP or DOWN key to select "SEARCH" and press BOOK key to enter. LCD displays the
phonebook alphabetically. Press UP or DOWN key to review one by one, or input the first letter of
the name, LCD will display the relevant name and number, then press UP or DOWN key to
review next.
Modify an item
Search a desired number as per “Search items from phonebook”, press BOOK key. The
cursor flashes at the first digit of the number, press DEL key to cancel the number and then input
new one, press BOOK key to confirm. Then the cursor flashes at the first letter of name, press
UP or DOWN to move the cursor and input the new letter one by one, or press DEL key to cancel
and then input the new name again, press BOOK key to confirm.
Make a call from phonebook
Search a desired number as per “Search items from phonebook”, and then press ENTER key,
the number is dialed out.
NOTE1: The alphabet on the key button arrangement as follow:
1 2ABC 3DEF
4GHI 5JKL 6MNO
7PQRS 8TUV 9WXYZ
*
* *
* 0
0 0
0
####
You can go by above arrangement to input the name for phonebook by English.
NOTE2: When a call is incoming and the number is same as one item of phonebook, the unit will
display the name in phonebook whether the incoming number has name or not.
RINGING VOLUME ADJUSTMENT
Slide the switch RING to HI or LO to select the high or low ringing volume.
HOLD ON MUSIC
When talking over handset, press HOLD key to enter the hold mode and the hold
music is sent out. In hold mode,
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1. Press HOLD key to release hold mode and continue to talk over handset, or
2. Hang up handset, it enters hands-free hold mode.
When talking at hands-free mode, press HOLD key to enter the hold mode and the
hold music is sent out. In hold mode,
1. Pick up handset to talk over handset, or
2. Press or HOLD key to quit hold mode and talk at hands-free mode.
MUTE FUNCTION
When making a phone call, if you need a temporal talk with someone else and you don’t want the
phone receiver hear your speaking, press MUTE key to mute your voice sending.
Press MUTE key again to return to conversation mode.
LCD BACKLIGHT FUNCTION
The backlight is turned on when receiving an incoming call, dialing, pressing any key, at hold
mode, or recording & playing, etc. It will fade off if the telephone is left idle for 10 seconds.
NOTE: If DC adaptor isn’t connected, there will be no LCD backlight function.
PAUSE FUNCTION
When dialing, press REDIAL/P key to insert about 3.6s pause time between the numbers.
FLASH FUNCTION
When you dial a number and the line is busy, press FLASH key and then press REDIAL/P key to
dial it out again.
HANDSFREE VOLUME ADJUSTMENT
In handsfree conversation mode, press V+ and V- keys to adjust handsfree speaker volume.
There are 4 levels adjustable.
DIGITAL ANSWERING SYSTEM OPERATION
KEY OPERATION DESCRIPTION
ON/OFF/STOP (ANS ON/OFF SWITCH)
In on-hook state press ON/OFF/STOP key for 3 seconds to change the machine for auto-answer
switch ON or OFF.
When you want your system to auto-answer calls, you can turn the answer switch to on, you can
hear the announcement “Answering machine is on” and the RECORD LED will light or flash
indicating having ICM or/and memos recorded. Otherwise, you can turn the answer switch to off,
you can hear the announcement “Answering machine is off” and the RECORD LED will light
off.
ON/OFF/STOP (STOP FUNCTION)
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Press ON/OFF/STOP to stop message recording or playback.
Press ON/OFF/STOP to stop remote control operation.
Press ON/OFF/STOP to change the Answering mode to “ANSWER A1” or “ANSWER A2”
OGM
Press and hold OGM key for 2 seconds to start recording the answer-record OGM
Press once OGM key to play recorded OGM or the default OGM.
Press OGM key to repeat to play the current message during playback.
MEMO/SKIP
Press MEMO/SKIP key to skip message and play next one during message playback.
Press and hold MEMO/SKIP key for 2 seconds to start Memo recording in on-hook state.
Press and hold MEMO/SKIP for 2 seconds to start Two-way recording during the call
conversation.
DEL
Press DEL twice to erase individual messages during message playback.
In on-hook state press and hold DEL to erase all saved messages. LCD displays “DELETE
ALL?”, press DEL key to confirm. If there are new messages no being played, the operation is
not available.
PLAY/PAUSE
Press PLAY/PAUSE once to play new message(s) or all message(s) if any.
When playing, press PLAY/PAUSE to pause playing, press PLAY/PAUSE again to continue.
OPERATION PROCEDURE
Memory Initialization
After DC adapter of power on, the machine will run memory check and initial setup, the machine
will generate a long beep and ready for user setup.
Selecting OGM announcement mode
In on-hook state press ON/OFF/STOP key once to change the Answering mode to “ANSWER
A1” or “ANSWER A2”.
When auto-answer switch was set at ON and after the machine auto-answered an incoming call,
there will be two situations:
1. If select “ANSWER A1”, the answering machine will announce the default OGM1 “Please
leave your message after the beep” or the recorded OGM by the owner at this mode, and allow
the caller to leave an ICM and then enter remote control mode.
2. If select “ANSWER A2”, the answering machine will announce the OGM2 “Please call later” or
the recorded OGM by the owner at this mode to the caller, and then it will enter remote control
mode. The caller can not leave an ICM in this mode.
OGM Record & Playback
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Auto-answer OGM is a conventional message to tell the caller some information of the owner.
There are two groups OGM can be recorded, one for “ANSWER A1” mode and another for
“ANSWER A2” mode.
Record OGM for “ANSWER A1” mode as follows:
In on-hook state press ON/OFF/STOP key to select “ANSWER A1”, press OGM key for about 2
seconds and release; record OGM after hearing a long beep. Be sure to speak clearly into the
microphone from 6-8 inches (15-20cm) away. You have one minute to record your message.
Recording will stop automatically after 60 seconds, or press ON/OFF/STOP key to stop
recording. Then the machine will play the OGM for your review immediately. Press
ON/OFF/STOP key will stop playback.
In on-hook state press OGM key, your recorded OGM will be played back. Press V+ and V- keys
to adjust the volume. Press ON/OFF/STOP key will stop playback.
Record OGM for “ANSWER A2” mode: In on-hook state press ON/OFF/STOP key to select
“ANSWER A2”, other steps follow above operations.
OGM3
Announce-only OGM (OGM3) is an answer-only message; user cannot change OGM3. It is
pre-stored in the DSP. When memory is full or the total numbers of saved messages exceed 59,
OGM3 will be announced to remind the caller that memory is full. After OGM3 is announced,
caller can not do record operation and only can perform the remote operation.
NOTE: OGM3: “Memory full, please call again later, thank you.”
ICM (Incoming Message) Recording
When a call is received under auto-answer being ON and “ANSWER A1” mode, the machine will
allow the caller to record an ICM.
Record ICM as follows:
The telephone answers the call and then plays OGM to the caller.
Start to record a message to the machine after a long beep sound.
The ICM recording stops if any of the following events occurs, i.e., 8 seconds of silence or
continuous same frequency signal or 5 seconds busy tone are detected or record time up to the
set length (1 or 2 minutes), or parallel phone is picked up, or ON/OFF/STOP key is pressed. If
pick-up signal of parallel phone is detected, the ongoing message record will be saved as a new
message. If ON/OFF/STOP key is pressed, the ongoing message record will not be saved.
A long beep tone will be transmitted to indicate that ICM recording is finished.
If ICM has been recorded, RECORD LED will flash to indicate the presence of new message.
NOTE: If memory full occurs during ICM recording, pre-recorded OGM3 “Memory full, please call
again later, thank you.” will be announced before the machine releases line.
Memo (family message) recording
Memo is a message left for family or others via the answering machine. The person who is
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retrieving messages locally or remotely will hear it.
Record Memo as follows:
Press and hold the MEMO/SKIP key for about 2 seconds and release the key, after a long beep
Memo recording will start.
Stop recording by pressing ON/OFF/STOP key once, or stop automatically after up to the set
length (1 or 2 minutes).
If Memo has been recorded, RECORD LED will flash to indicate the presence of new message.
Two-way Conversation Recording
When you are at the conversation sate, press and hold the MEMO/SKIP key for about 2 seconds
and release the key, after a long beep two-way recording will start. Continue your conversation
and your conversation is being recorded.
Recording will stop if ON/OFF/STOP key is pressed, or if silence, busy tone or continuous tone is
detected.
The RECORD LED will flash to indicate the presence of newly recorded conversation.
NOTE: There is no time limitation for two-way recording except memory is full. Two-way
conversations are treated exactly like incoming messages and can be played back along with
other incoming messages retrieved locally or remotely.
Playing new ICM records, Memos and two-way records
When you return home, the RECORD LED is flashing if have ICM, Memo or/and two-way
records.
Play new messages as follows:
Press PLAY/PAUSE key, the new messages will be sequentially played. Press V+ and V- keys to
adjust the volume
The RECORD LED will stop flashing but will be turned on after all new messages have been
played to indicate the absence of new messages.
NOTE: In on-hook sate when reviewed an incoming number with message, LCD will display
MSG icon to indicate. Press PLAY/PAUSE key to play the relevant message.
Playing all ICM records, Memos and two-way records
When there are no new messages or all new messages are played, play all messages as
follows:
Press the PLAY/PAUSE key once; the messages will be sequentially played in the order first in
and first out. When playing, press PLAY/PAUSE key to pause, press it again to continue. Press
V+ and V- keys to adjust the volume.
a) Skip message
Press MEMO/SKIP key to skip message play, and play the next message.
b) Repeat message
Press OGM key to
skip message play, and repeat to play the current message.
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c) Erase single message
Press DEL key twice to erase the current played message.
d) Stop message play
Press ON/OFF/STOP key to stop the message play.
Answer-Only Mode
When the total numbers of saved messages exceed 59 or the memory is full during recording,
the answering machine will be changed to answer-only mode automatically.
Remote Operation
a) To access remote control
You can operate your system remotely from any touch phone to:
1) Turn the system auto-answer on or off.
2) Playback and delete the incoming message (ICM), memo message and 2-way
conversation record.
3) Record a new outgoing message (OGM) and play back, etc.
b) Accessing remote control to your answering system using the remote security code.
When you calls the answering machine from a remote touch phone to retrieve message or
use other remote control features. You must first enter the security code, made up of 3 digits.
The factory presets the security code at 321.
Access remote mode as follow:
1. Call the machine from remote touch phone, now there are two situations:
1) If the Auto-answer switch was set at ON, after the machine rings 2~9 times, it will go
to hansfree mode automatically and then play OGM, you can press **** key to skip the
OGM if you want.
2) If the Auto-answer switch was set at OFF, after the machine rings 10 times, it will go
to hansfree mode automatically.
2. After a long beep tone, input your security code.
3. The machine will announce the operation options for your pre-listening. Press the
relevant keys for the desired function from the table below within 5 seconds.
Pressing ON/OFF/STOP key can stop the remote operation.
NOTE: Remote control - key function and description
Key(s) Function Voice prompt
1 RW Press 1 to repeat message
2
Play ICM, Memo and 2-WAY
messages
Press 2 to play messages
3 FF Press 3 to skip message
4 OGM playback Press 4 to play announcement
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5 OGM recording
Press 5 to record announcement (Note: To
end recording, please press 6 key)
6 Stop (Record/Play) Press 6 to stop
7 Delete current message Press 7 to erase message
8 Answering off Press 8 to set Answer off
9 Answering on; Announcement 1
Press 9 to set Answer on (press 9 again to
choose announcement 2)
0 Delete all old messages
Press 0 to erase all messages (Note: Please
press 0 twice to erase )
* Skip OGM play
# Exit the remote control
In the remote control mode, when the ICM, OGM or 2-WAY records is playing, if you use the
touch phone key to operate the machine but not active, you may press the key for 4 or 6 seconds
then wait the machine active
SIMPLIFIED TROUBLESHOOTING
Trouble Reasons Possible solution
Low message
playback
1. Volume is low
2. Recording is too low
1. Press V+ key to increase the
volume
2. Record message again close to
microphone
Unit doesn’t answer
call
1. Not set the Auto-answer on
2.Modular line cord is
connected incorrectly.
3. Telephone line problem.
4. System memory is full.
5. No power.
1. Set the Auto-answer on
2. Re-check that modular line cord is
firmly and properly connected.
3. Call local telecom for service.
4. Delete unimportant messages.
5. Check the DC adapter.
Machine takes more
rings to Auto-answer
Extension phone on your phone
line weaken the signal to
machine.
Reduce the quantity of extension
phone on your phone line.
No remote control
operation.
Incorrect remote code enter Enter the correct security code.
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The machine cuts off
the incoming
message
The incoming message is too
long.
Maximum recording time for
incoming message (ICM) is 1 or 2
minutes
No sound
Improper cable connection
between the microphones and
the cord wire
Make sure the cable is properly
connected or replace it
Noise
1)The connected cable
becomes loosen or fallen
2) The cable connection box is
effected by rust or by moisture.
1) Replace the cable line;
2) Replace the impacted cable
connection box with a new one.
The bell rings for
once only and dialing
is available.
1) Check whether the cable connection box is effected by moisture;
2) Check whether the extension phones are broken
3) Make sure the master machine is proper.
Low contrast of the
LCD
Check the setting of the
contrast level
Adjust the contrast at a proper level.
Malfunction Insufficient power supply.
Disconnect DC adapter and external
line, then reconnect them after 10
minutes.
No Caller ID
1) No caller ID service or didn’t
apply for it.
2) Caller number is a private
one
1) apply for the Caller ID service
2) Normal
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