Tektronix Phaser 750DX, Phaser 750P, Phaser 750N, Z750/N - Phaser Color Laser Printer, Z750/P - Phaser Color Laser Printer User Manual
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P H A S E R® 7 5 0
COLOR PRINTER
User Guide
www.tek.com/Color_Printers/
®
Phaser
®
750 Color Printer
User Guide
071-0632-00 December 1999
Copyright © Tektronix, Inc. Unpublished rights reserved under the copyright laws of the
United States. Contents of this publication may not be reproduced in any form without
permission of Tektronix, Inc.
Tektronix®, Phaser®, PhaserShare®, ColorStix®, the TekColor® icon, and Made For Each
Other® are registered trademarks of Tektronix, Inc. PhaserLink™, PhaserPort™,
PhaserPrint™, PhaserSym™, PhaserTools™, TekSMART™, and the TekColor™ name
are trademarks of Tektronix, Inc. TekColor CareSM and RealSUPPORTSM are service
marks of Tektronix, Inc.
Adobe®, Acrobat®, Acrobat® Reader, Illustrator®, PageMaker®, Photoshop®, and
PostScript®, ATM®, Adobe Garamond®, Birch®, Carta®, Mythos®, Quake®, and Tekton®
are registered trademarks and Adobe Jenson™, Adobe Brilliant Screens™ technology,
and IntelliSelect™ are trademarks of Adobe Systems Incorporated or its subsidiaries
which may be registered in certain jurisdictions.
Apple®, LaserWriter®, LocalTalk®, Macintosh®, Mac® OS, AppleTalk®, TrueType2®,
Apple Chancery®, Chicago®, Geneva®, Monaco®, and New York® are registered
trademarks, and QuickDraw™ is a trademark of Apple Computer Incorporated.
Marigold™ and Oxford™ are trademarks of AlphaOmega Typography.
Avery™ is a trademark of Avery Dennison Corporation.
FTP® Software is a registered trademark of FTP Software, Incorporated.
PCL® and HP-GL
®
are registered trademarks of Hewlett-Packard Corporation.
Hoefler Text was designed by the Hoefler Type Foundry.
ITC Avant Guard Gothic
®
, ITC Bookman
®
, ITC Lubalin Graph
®
, ITC Mona Lisa
®
, ITC
Symbol
®
, ITC Zapf Chancery
®
, and ITC Zapf Dingbats
®
are registered trademarks of
International Typeface Corporation.
Bernhard Modern™, Clarendon™, Coronet™, Helvetica™, New Century Schoolbook™,
Optima™, Palatino™, Stempel Garamond™, Times™, and Univers™ are trademarks of
Linotype-Hell AG and/or its subsidiaries.
MS-DOS
®
and Windows
®
are registered trademarks of Microsoft Corporation.
Wingdings™ in TrueType
®
format is a product of Microsoft Corporation. WingDings is a
trademark of Microsoft Corporation and TrueType is a registered trademark of Apple
Computer, Inc.
Albertus™, Arial™, Gill Sans™, Joanna™, and Times New Roman™ are trademarks of
Monotype Corporation.
Antique Olive
®
is a registered trademark of M. Olive.
Eurostile™ is a trademark of Nebiolo.
Novell
®
and NetWare
®
are registered trademarks of Novell, Incorporated.
Sun
®
, Sun Microsystems
®
, and Sun Microsystems Computer Corporation
®
are registered
trademarks of Sun Microsystems, Incorporated. SPARC
®
is a registered trademark of
SPARC International, Incorporated. SPARCstation™ is a trademark of SPARC
International, Incorporated, licensed exclusively to Sun Microsystems, Incorporated.
Ethernet
®
is a registered trademark of Xerox Corporation.
UNIX
®
is a registered trademark in the US and other countries, licensed exclusively
through X/Open Company Limited.
Other marks are trademarks or registered trademarks of the companies with which they
are associated.
PANTONE
®
Colors generated by the Phaser 750 Color Printer are four- and/or
three-color process simulations and may not match PANTONE-identified solid color
standards. Use current PANTONE Color Reference Manuals for accurate colors.
PANTONE Color simulations are only obtainable on this product when driven by
qualified Pantone-licensed software packages. Contact Pantone, Inc. for a current list of
qualified licensees.
All trademarks noted herein are either the property of Tektronix, Inc., Pantone, Inc., or
their respective companies.
© Pantone, Inc., 1988.
Warranty
Printer Warranty
Tektronix warrants that the Phaser 750 Printer will be free from defects in materials and
workmanship for a period of one (1) year from the date of shipment. If the product
proves defective during the warranty period, Tektronix, at its option, will:
(1) repair the product by means of telephone support or on-site service at no charge for
parts or labor,
(2) replace the product with a comparable product, or
(3) refund the amount paid for the product, less a reasonable allowance for usage, upon
its return.
Under this product warranty, Customer must notify Tektronix or its authorized service
representative of the defect before the expiration of the warranty period. To obtain
service under this warranty, the Customer must first contact Tektronix Telephone
Support personnel or that of its authorized service representative. Telephone Support
personnel will work to resolve issues professionally and quickly, however the Customer
must reasonably assist Tektronix or its authorized representative.
If telephone support is unsuccessful, Tektronix or its authorized service representative
will provide warranty repair at Customer's site without charge as provided below.
■
Service is available anywhere within the United States for products purchased in
the United States
■
Inside the European Economic Area, service is available within the customary
on-site service area for products purchased in the EEA
■
Outside the US & EEA, service is available within the customary on-site service
area in the country of purchase
A description of the customary on-site service area may be obtained from the local
Tektronix subsidiary or authorized Tektronix distributor. On-site service is at Tektronix
or its authorized service representative’s sole discretion and is considered an option of
last resort.
If the Customer’s product contains features that enable Tektronix or its authorized
service representative to diagnose and repair problems with the product remotely,
Tektronix may request that Customer allow such remote access to the product.
In the maintenance of the product, Tektronix may use new or equivalent to new parts or
assemblies for equal or improved quality. All defective parts and assemblies become the
property of Tektronix. Tektronix, at its option, may request the return of these parts.
Consumables Warranty
Tektronix warrants that the Customer Replaceable Consumables (CRCs) will be free from
defects in materials and workmanship for a period of ninety (90) days (six (6) months
where longer periods are required by law) from the date of installation, but not more
than one (1) year from date of shipment. Under this warranty, the Customer must notify
Tektronix or its authorized service representative of the defect before the expiration of
the warranty period. TEKTRONIX MAY REQUIRE THAT THE DEFECTIVE CRC BE
RETURNED TO A DESIGNATED TEKTRONIX DEPOT OR THE TEKTRONIX
REPRESENTATIVE FROM WHICH THE CRC WAS ORIGINALLY PURCHASED. Claims
will be handled according to the current Tektronix procedure.
These warranties shall not apply to any defect, failure or damage caused by improper
use or improper or inadequate maintenance and care. Tektronix shall not be obligated
under these warranties:
a) to repair damage resulting from attempts by personnel other than Tektronix
representatives to install, repair or service the product unless directed by a Tektronix
representative;
b) to repair damage, malfunction, or degradation of performance resulting from
improper use or connection to incompatible equipment or memory;
c) to repair damage, malfunction, or degradation of performance caused by the use of
non-Tektronix printer supplies or consumables or the use of Tektronix supplies not
specified for use with this printer;
d) to repair a product or CRC that has been modified or integrated with other products
when the effect of such modification or integration increases the time or difficulty of
servicing the product or CRC;
e) to perform user maintenance or cleaning or to repair damage, malfunction, or
degradation of performance resulting from failure to perform user maintenance and
cleaning as prescribed by Tektronix in its published materials;
f) to repair damage, malfunction, or degradation of performance resulting from use of the
product in an environment not meeting the operating specifications set forth in the user
manual;
g) to repair this product after the limit of its duty cycle has been reached; all service
thereafter shall be billed on a time and material basis;
h) to replace CRCs that have been refilled, are used up, abused, misused, or tampered
with in any way.
THE ABOVE WARRANTIES ARE GIVEN BY TEKTRONIX WITH RESPECT TO THIS
PRODUCT AND ITS CUSTOMER REPLACEABLE CONSUMABLES IN LIEU OF ANY
OTHER WARRANTIES, EXPRESS OR IMPLIED. TEKTRONIX AND ITS VENDORS
DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE OR ANY SIMILAR STANDARD IMPOSED BY APPLICABLE
LEGISLATION. TEKTRONIX' RESPONSIBILITY TO REPAIR, REPLACE, OR OFFER A
REFUND FOR DEFECTIVE PRODUCTS AND CUSTOMER REPLACEABLE
CONSUMABLES IS THE SOLE AND EXCLUSIVE REMEDY PROVIDED TO THE
CUSTOMER FOR BREACH OF THESE WARRANTIES. TEKTRONIX AND ITS
VENDORS WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF PROFITS) IRRESPECTIVE OF
WHETHER TEKTRONIX OR THE VENDOR HAS ADVANCE NOTICE OF THE
POSSIBILITY OF SUCH DAMAGES.
For the software warranty please see the end user license agreement included with the
software.
If you are an Australian consumer, you should be aware that the Trade Practices Act
1974 and equivalent State and Territory legislation (collectively "the Acts") contain
special provisions designed to protect Australian consumers. Nothing in any Tektronix
warranty material excludes or limits the application of any provision of any of the Acts,
where to do so would contravene the Acts or cause any part of this warranty to be void.
In this warranty material, an implied condition or warranty, the exclusion of which from
a contract with a "Consumer" (as defined in the Acts) would contravene any provision of
the Acts or cause any part or all of this warranty to be void, is called a "Non-excludable
Condition". To the full extent permitted by law, Tektronix’s sole and total liability to the
customer for a breach of any Non-excludable Condition (including for any consequential
loss suffered by the customer) is limited, except as otherwise stated herein, to (at
Tektronix’ option) replacing or repairing the goods, or resupplying, or paying the cost of
the resupply of, the services, in respect of which the breach occurred. Subject to the
above, all conditions and warranties which would or might otherwise be implied in a
Consumer contract, whether by operation of statute, inference from circumstances,
industry practice or otherwise, are excluded.
User safety summary
Terms in manual:
Caution: Conditions that can result in damage to the product.
Warning: Conditions that can result in personal injury or loss of life.
Use proper power source: Do not operate this product from a power source that applies
more than the voltage specified. To avoid fire hazard, use only the power cord specified
for this product. In hospital applications, grounding reliability can only be achieved by
the use of a hospital grade power cord, and the equipment is connected to an equivalent
receptacle marked “hospital only” or “hospital grade.”
Operation of product: There are no user-serviceable parts inside the product. Avoid
electric shock by contacting a qualified service technician to repair the product. Do not
operate without the covers and panels properly installed. Do not operate in an
atmosphere of explosive gases or flammable mixtures.
Safety instructions: Read all installation instructions carefully before you plug the
product into a power source.
Terms on product:
CAUTION: A personal injury hazard exists that may not be apparent. For example, a
panel may cover the hazardous area. Also applies to a hazard to property including the
product itself.
DANGER: A personal injury hazard exists in the area where you see the sign.
Care of product: Disconnect the power plug by pulling the plug, not the cord.
Disconnect the power plug if the power cord or plug is frayed or otherwise damaged, if
you spill anything into the case, if product is exposed to any excess moisture, if product
is dropped or damaged, if you suspect that the product needs servicing or repair, and
whenever you clean the product.
Ground the product: Plug the three-wire power cord (with grounding prong) into
grounded AC outlets only. For protection against electric shock, this product is
classified Class I, and Type B where applicable.
Location of product: Place the printer in a well ventilated area.
Symbols as marked on product:
DANGER high voltage:
Protective ground (earth) terminal:
Hot surface on or in the printer. Use caution to avoid personal injury:
Use caution. Refer to the manual(s) for information:
Warning
If the product loses the ground connection, usage of knobs and controls (and
other conductive parts) can cause an electrical shock. Electrical product
may be hazardous if misused.
Warning
For your protection, do not defeat any interlocks.
User Guide
ix
Contents
Tektronix Supplies and Accessories 1
Print Quality Modes 8
TekColor™ Color Corrections 9
Paper Tips 10
Paper and Transparency Trays 13
Multi-Purpose Tray 17
Loading Special Media 23
Automatic 2-Sided Printing 31
Manual 2-Sided Printing From the Multi-Purpose Tray 35
Troubleshooting Print Quality 38
Media Jams 47
Getting Help 58
Controlling Color Density 61
x
Phaser 750 Color Printer
User Guide
1
Tektronix Supplies and Accessories
Note
Inside the printer, all handles, knobs, and other features that
the user interacts with are blue.
When the front panel prompts you that a supply is low or needs to be
replaced, make sure that you have replacements on hand. To order
supplies and accessories, contact your local dealer or visit the
Tektronix web site:
www.tek.com/Color_Printers/supplies/
0632-61
Toner
Cartridges
Toner
Door
Fuser
& Fuser
Roll
Front Panel
Display
Imaging Unit
& Main Charge
Grid
Front
Door
Supplies
2
Phaser 750 Color Printer
High Capacity Toner Cartridges
Item Part Number
Cyan
Magenta
Yellow
Black
016-1800-00
016-1801-00
016-1802-00
016-1803-01
Standard Toner Cartridges
Item Part Number
Cyan
Magenta
Yellow
Black
016-1804-00
016-1805-00
016-1806-00
016-1807-01
Main Change Grid
Item Part Number
Main Charge Grid 016-1665-00
33100-33
0236-44
Supplies
User Guide
3
Fuser
Item Part Number
110 volt
220 volt
016-1839-00
016-1840-00
Fuser Roll and Cleaning Pad
Item Part Number
Fuser Roll (with Cleaning Pad) 016-1843-00
Fuser Cleaning Pad 116-0329-00
33100-35
33100-36
4
Phaser 750 Color Printer
Imaging Unit
Item Part Number
Imaging Unit (Color Imaging Kit) 016-1841-00
Transfer Kit
Item Part Number
Transfer Kit 016-1842-00
0236-41
0236-43
User Guide
5
Tektronix Professional Printing Paper
Item Size Description Part Number
Premium Color Printing
Paper
A/Letter (U. S.)
8.5 x 11 in.
500 sheets 016-1368-00
Premium Color Printing
Paper
A4 (Metric Letter)
210 x 297 mm
500 sheets 016-1369-00
Glossy Coated Paper A/Letter (U. S.)
8.5 x 11 in.
100 sheets 016-1704-00
Glossy Coated Paper A4 (Metric Letter)
210 x 297 mm
100 sheets 016-1705-00
Premium Cover Paper A/Letter (U. S.)
8.5 x 11 in.
100 sheets 016-1823-00
Premium Cover Paper A4 (Metric Letter)
210 x 297 mm
100 sheets 016-1824-00
Tektronix Transparency Film
Item Size Description Part Number
Premium A/Letter (U. S.)
8.5 x 11 in.
50 sheets 016-1427-00
Premium A4 (Metric Letter)
210 x 297 mm
50 sheets 016-1428-00
Standard A/Letter (U. S.)
8.5 x 11 in.
50 sheets 016-1431-00
Standard A4 (Metric Letter)
210 x 297 mm
50 sheets 016-1432-00
Tektronix Color Laser Labels
Size Description Part Number
A/Letter (U. S.)
8.5 x 11 in.
100 sheets / 30 labels per sheet
1.0 x 2.625 in. labels
016-1695-00
A/Letter (U. S.)
8.5 x 11 in.
100 sheets / 6 labels per sheet
3.33 x 4.0 in. labels
016-1696-00
6
Phaser 750 Color Printer
A4 (Metric Letter)
210 x 297 mm
100 sheets / 14 labels per sheet
38.1 x 99.1 mm labels
016-1688-00
A4 (Metric Letter)
210 x 297 mm
100 sheets / 8 labels per sheet
67.7 x 99.1 mm labels
016-1689-00
Paper Trays
Item Paper Capacity Part Number
A/Letter (U. S.) 250 sheets 436-0282-02
A4 (Metric Letter) 250 sheets 436-0283-02
U. S. Legal 250 sheets 436-0314-02
Transparency Trays
Item Part Number
A/Letter (U. S.) 436-0284-02
A4 (Metric Letter) 436-0285-02
Printer Station
Features Part Number
■
Ergonomic surface height
■
Provides storage for supplies
ZCARTA
Internal Hard Drive
Feature Part Numbers
■ Adds collation
■ User documentation on disk
■ Enhanced Job Accounting
■ Enhanced PhaserLink features
Z750HD
Tektronix Color Laser Labels
Size Description Part Number
User Guide 7
Automatic Duplex/Lower Tray Assembly
Features Part Number
■ Automatic duplex with the Duplex Unit
■ Lower Tray Assembly with:
■ 1 Paper Tray
■ 1 Transparency Tray
■ Increased paper-printing capacity
■ Increased printing versatility and convenience.
U.S./Standard:
ZDPLX Option 00
Metric: ZDPLX
Option 01
PhaserShare® Token Ring Network Card
Features Part Number
■ Easy to install
■ Token Ring connectivity
ZNBTR
Additional memory
Feature Part Numbers
Improved performance
■ 64 Mbytes
■ 128 Mbytes
ZMC64
ZMC128
8 Phaser 750 Color Printer
Print Quality Modes
You can select the Print Quality mode in the follow ways:
1. From the software driver. (This always overrides the front panel
setting.)
2. From the printer’s front panel. Press Menu, scroll to Print Quality,
press Menu, and select a Print Quality Mode.
Black and White Converts all colors to black, white, and shades of
gray. Prints at 1200 x 600 dpi.
Fast Color Fastest color print mode. Prints at 600 x 600 dpi
using only the cyan, magenta, and yellow toners;
black is a composite color. Not recommended for
black text.
Standard General-purpose mode for color printing. Prints at
600 x 600 dpi using all four color toners.
Transparencies are always printed in Standard mode
even if another mode is selected.
Enhanced Produces superior text resolution and smooth colors.
Prints at 1200 x 600 dpi.
Premium Produces the highest-quality color prints at 1200 x
1200 dpi. Available only on 750P, 750DP, and the
750DX configurations.
User Guide 9
TekColor™ Color Corrections
You can select the TekColor™ Color Correction mode in the following
ways:
1. From the software driver. (This always overrides the front panel
setting.)
2. From the printer’s front panel. Press Menu, scroll to Print Quality,
press Menu, and select a TekColor™ Color Correction.
Automatic Optimizes colors for each element (text and graphics) on the
page. Best all-purpose selection.
None No color correction applied. Use with printer specific (i.e.,
using the printer’s PANTONE® Color chart) PANTONE®
Colors or when no correction is desired.
Vivid Color Produces the brightest possible colors. Makes blue colors
appear less purple. Use when printing transparencies.
sRGB Display Closest match to computer screen colors.
SWOP Press Specification for Web Offset Publications. Use to match U. S.
press standards.
Euroscale
Press
Use to match equivalent Imation Matchprint® proofs.
Commercial
Press
Use to match commercial Imation Matchprint® proofs. Best
choice for comps.
DIC Use to match Dai Nippon printing inks on coated paper.
Toyo Use to match commercial Toyo printing inks on coated
paper.
Use Printer
Setting
Uses the selection made at the printer's front panel.
To set a printer default TekColor correction:
■ At the READY menu, press Menu.
■ Scroll to Print Quality, press Menu.
■ Scroll to TekColor Correction, press Menu.
■ Scroll to the correction, press OK.
Features
10 Phaser 750 Color Printer
Paper Tips
Caution
Do not use any media designed for inkjet printers, especially
inkjet coated paper and inkjet transparencies. Inkjet media is
coated with a substance that will damage the fuser. Tektronix
does not furnish warranty service for damage or malfunction
caused by the use of non-Tektronix supplies or consumables.
Always use Tektronix media that has been specially designed
for use with Tektronix Laser Printers.
■ To prevent Jam-Wrong Media errors, load only paper in the PAPER
tray and Tektronix transparencies in the TRANSPARENCY tray or
Multi-Purpose tray.
■ If you have the Automatic Duplex/Lower Tray Assembly:
■ Insert the Duplex Unit only in the upper (
a
) slot.
■ Insert the TRANSPARENCY tray only into the middle (
b
) tray
slot.
■ Insert the PAPER tray into the middle (
b
) or lower (c) slot.
■ Always use the Multi-Purpose Tray (
d
) for specialty media.
■ When loading the Multi-Purpose Tray, the front panel
automatically prompts you to select the media type and media
size.
a
b
c
d
Legal
Paper
A/Letter
Paper
Duplex
0236-06
Paper Tips
User Guide 11
■ When you select a media tray by location (Upper, Middle, Lower,
Multi-Purpose Tray), the printer picks from that tray, regardless
of the tray’s media type or size.
■ Always keep media in a sealed package to avoid the effects of
humidity, which can affect print quality.
Letterhead
■ For printing letterhead:
■ In the PAPER tray put this material face-down.
■ In the Multi-Purpose Tray put this material face-up.
12 Phaser 750 Color Printer
Supported page sizes and image area
The printer supports five media sizes, which you select in the Print
screen (using a supported printer driver).
Margins
Media Page size Print area Top /
Bottom
Sides
1 Letter
8.5 x 11 in. 8.21 x 10.56 in. .22 in. .14 in.
2A4
210 x 297 mm 200 x 287 mm 5 mm 4.8 mm
3 Legal
8.5 x 14 in. 8.2 x 13.5 in. .23 in. .14 in.
4 Executive
7.25 x 10.5 in. 6.93 x 10.31 in. .22 in. .15 in.
5 #10
Envelope
4.13 x 9.5 in.
(104.8 x
241.3 mm)
3.8 x 9.2 in.
(96.5 x 233.7 mm)
.16 in.
(4.1 mm)
.14 in.
(3.6 mm)
23451
0632-57
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