Tektronix Phaser 240, Z240 - Phaser 240 Color Thermal Transfer Printer User Manual

User Manual

Phaserª 240 Color Printer

First printing February 1995 070-9238-00

1995 by Tektronix, Inc., Wilsonville, Oregon. Printed in the United States of America. All rights reserved. Contents of this publication may not be reproduced in any form without permission of Tektronix, Inc.

This instrument, in whole or in part, may be protected by one or more U.S. or foreign patents or patent applications. Information provided upon request from Tektronix, Inc., P.O. Box 1000, Wilsonville, Oregon 97070-1000.

If acquired subject to FAR or DFARS, the following shall apply:

■

Unpublished Ñ rights reserved under the copyright laws of the United States.

■

Restricted Rights Legend Ñ Use, duplication, or disclosures by the U.S. government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS

252.227-7013, or in subparagraph (c) (2) of the Commercial Computer Software Ð Restricted Rights clause at FAR 52.227-19, as applicable. Tektronix, Inc., P.O. Box 1000, Wilsonville, Oregon 97070-1000.

Tektronix

is a registered trademark of Tektronix, Inc. TekColorª and ColorCoatª are trademarks of

Tektronix, Inc. Phaserª is a trademark of Tektronix, Inc. for color printers and related products.

Adobeª and PostScriptª, and IntelliSellectª are trademarks of Adobe Systems, Incorporated which may be registered in certain jurisdictions.

Timesª, Helveticaª and Palatinoª are trademarks of Linotype-Hell AG and/or its subsidiaries.

UNIX is a trademark of AT&T Bell Laboratories.

Windows is a trademark of Microsoft Corporation.

Novell¨NetWare¨ is a registered trademark of Novell, Inc.

PCL¨ is a registered trademark of Hewlett-Packard Corporation.

PANTONE

Colors generated by the Phaser 240 Color Printer are four-color process simulations and may not match PANTONE-identiÞed solid color standards. Use current PANTONE Color Reference Manuals for accurate colors.

PANTONE Color simulations are only obtainable on these products when driven by qualiÞed Pantone-licensed software packages. Contact Pantone, Inc. for a current list of qualiÞed licensees.

Pantone, Inc.Õs check-standard trademark for color reproduction and color reproduction materials.

Other marks are trademarks or registered trademarks of the companies with which they are associated.

Phaserª 240 Warranty

Tektronix warrants that the Phaser 240 will be free from defects in materials and workmanship for a period of one (1) year from the date of shipment. If the Phaser 240 proves defective during the respective warranty period, Tektronix, at its option, will either repair the defective product without charge for parts and labor, or provide a replacement in exchange for the defective product.

This warranty applies only to products returned to the designated Tektronix depot or the Tektronix authorized representative from which the product was originally purchased. For products returned to other locations, Customer will be assessed the applicable service charge. The above limitation shall not apply within the European Economic Area, where products may be returned for warranty service to the nearest designated service depot regardless of the place of purchase.

In order to obtain service under this warranty, Customer must provide the applicable ofÞce of Tektronix or its authorized representative with notice of the defect before the expiration of the warranty period and make suitable arrangements for the performance of service. Customer shall be responsible for packaging and shipping the defective product to the service center designated by Tektronix or its representative, with shipping charges prepaid. Tektronix or its representative shall pay for the return of the product to Customer. Customer shall be responsible for paying any associated taxes or duties.

This warranty shall not apply to any defect, failure or damage caused by improper use or improper or inadequate maintenance and care. Tektronix shall not be obligated to furnish service under this warranty:

a. to repair damage resulting from attempts by personnel other than Tektronix representatives to

install, repair or service the product;

b. to repair damage resulting from improper use or connection to incompatible equipment;

c. to repair any damage or malfunction caused by the use of non-Tektronix supplies or consumables;

d. to repair a product that has been modiÞed or integrated with other products when the effect of such

modiÞcation or integration increases the time or difÞculty of servicing the product; or

e. to repair damage or malfunction resulting from failure to perform user maintenance and cleaning at

the frequency and as prescribed in the user manual;

THE ABOVE WARRANTIES ARE GIVEN BY TEKTRONIX WITH RESPECT TO THIS PRODUCT IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED. TEKTRONIX AND ITS VENDORS DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TEKTRONIX' RESPONSIBILITY TO REPAIR OR REPLACE DEFECTIVE PRODUCTS IS THE SOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR BREACH OF THIS WARRANTY. TEKTRONIX AND ITS VENDORS WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES IRRESPECTIVE OF WHETHER TEKTRONIX OR THE VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.

Users safety summary

Terms in manual:

CAUTION Conditions that can result in damage to the product. WARNING Conditions that can result in personal injury or loss of life.

Power source:

Do not apply more than 250 volts RMS between the supply conductors or between either supply conductor and ground. Use only the speciÞed power cord and connector. Refer to a qualiÞed service technician for changes to the cord or connector.

Operation of product:

Avoid electric shock by contacting a qualiÞed service technician to replace fuses inside the product. Do not operate without the covers and panels properly installed. Do not operate in an atmosphere of explosive gases.

Safety instructions:

Read all installation instructions carefully before you plug the product into a power source.

Terms on product:

CAUTION A personal injury hazard exists that may not be apparent. For example, a

panel may cover the hazardous area. Also applies to a hazard to property including the product itself.

DANGER A personal injury hazard exists in the area where you see the sign.

Care of product:

Disconnect the power plug by pulling the plug, not the cord. Disconnect the power plug if the power cord or plug is frayed or otherwise damaged, if you spill anything into the case, if product is exposed to any excess moisture, if product is dropped or damaged, if you suspect that the product needs servicing or repair, and whenever you clean the product.

Ground the product:

Plug the three-wire power cord (with grounding prong) into grounded AC outlets only. If

necessary, contact a licensed electrician to install a properly grounded outlet.

Symbols as marked on product:

DANGER high voltage:

Protective ground (earth) terminal:

Use caution. Refer to the manual(s) for information:

WARNING:

If the product loses the ground connection, usage of knobs and controls (and other conductive parts)

can cause an electrical shock. Electrical product may be hazardous if misused.

User Manual

Contents

1 Introduction

2 Getting Set Up

At a glance 2-1 Setting up the printer 2-2

What you get with your printer 2-2 Printer options 2-4 Installing the optional Lower Tray Assembly 2-5 Removing the packing material from inside the printer 2-7 Install the transfer roll 2-8

Adding paper or transparencies 2-9 Installing options 2-13 Connecting the printer 2-14

Printer ports 2-14

LocalTalk connection 2-15

Parallel connection 2-17

Ethernet connection 2-18

Connecting the power and turning on the printer 2-19 Installing a driver on your computer 2-23

Phaser 240 drivers and utilities diskettes 2-23

PC users 2-24

Macintosh users 2-28

Workstation users 2-33 Setting up PC ports (DOS) 2-34 Turning on and off the startup page 2-35 What next? 2-35

Phaser 240 Color Printer

3 Printing

Which computer? 3-1 Printing from a PC (Windows) 3-2 Printing from a PC (DOS) 3-3 Printing from a Macintosh 3-4

Using the Phaser 240 driver 3-4 Using the Phaser 240 GX driver 3-5

Printing from a Unix or VMS workstation 3-6

Printing from specific applications 3-8

Margins and print area 3-9

Perforated paper and transparencies 3-9

Non-perforated plain paper 3-10 Using two paper trays 3-11 Selecting driver features 3-12 Print modes 3-12 Color corrections 3-13 Fonts 3-14

Resident typefaces (PostScript) 3-14

Resident typefaces (PCL5) 3-15

Downloading fonts 3-15

Installing Macintosh screen fonts 3-16 Printer languages: PostScript, HP-GL, PCL5 3-17

Enabling and disabling automatic language switching 3-17 Printing hints 3-18

Getting the largest printed picture 3-18

Why should I use perforated paper? 3-18

How long does it take to make a print? 3-18

User Manual

vii

4 Caring for Your Printer

Overview 4-1

Importance of cleaning 4-1 When to clean 4-2 Cleaning kit 4-3

Cleaning the printer (with every transfer roll change) 4-4

Cleaning the thermal head and transfer roll guide 4-4 Cleaning the paper-feed rollers 4-5 Cleaning the paper-pick rollers 4-6

Cleaning the printer (every 5,000 prints) 4-10

Cleaning the transfer roll sensor pad 4-10 Cleaning the drum 4-12 Cleaning the exit rollers 4-13

5 Supplies

Always use Tektronix supplies 5-1 Ordering information 5-1 Supplies kits 5-1 Using plain paper 5-2

ColorCoatª transfer roll 5-2 Use the correct paper tray for plain-paper printing 5-3 Plain-paper startup kit 5-3 Recommended paper types 5-4 Handling supplies 5-6

Removing a used transfer roll 5-7

viii

Phaser 240 Color Printer

6 Troubleshooting

Clearing transfer roll jams 6-1 Clearing paper jams 6-2 Problems and solutions 6-5

If you can't make a print 6-5

Media problems 6-8

Problems with image size and position 6-9

Print quality problems 6-10

Startup page prints even though it is disabled 6-12 Printing the configuration page 6-13 Whom to call for help 6-14

7 Front and Rear Panels

Front panel 7-1 Rear panel 7-3

Static Precautions 7-3

DIP switches inside rear panel door 7-4

A Technical Notes

Printer ports A-1

Parallel port A-1 Specifications A-3

B Expanding Your Printing System

Customizing your printer B-1 Upgrade kits B-2 Advantages of adding memory B-3 Phaser Print B-4 PhaserSym B-4

User Manual

C Moving Your Printer

Changing the line voltage C-1 Repacking your printer C-2

D Regulatory Information

Index

Phaser 240 Color Printer

User Manual

1-1

Chapter

Introduction

The Tektronix Phaser 240 is a thermal-wax color printer that provides superior quality A/Letter-size and A4-size color prints. The printer provides color printing at speeds up to two pages per minute with PANTONE Color-approved and TekColor imaging enhancements.

The Phaser 240 delivers 300 x 300 dots-per-inch (dpi) color resolution in its default conÞguration. With a minimum of 8 Mbytes of additional memory installed, a 600 x 300 dpi resolution printing mode gives you sharper, clearer thermal-wax prints.

An optional Lower Tray Assembly is available for the printer; the optional Lower Tray Assembly provides dual-tray printing capability. Printing from two trays allows you to have paper and transparencies ready for printing at all times without switching trays. You can also load the same media in both trays.

The Phaser 240 printer provides vivid color on common laser paper, coated thermal-transfer paper, and transparencies. A specially formulated transfer roll gives prints on standard laser paper the brilliant color quality previously available only with coated thermal-transfer papers.

By using Tektronix

perforated paper and transparencies, you can print full

A/Letter-size or A4-size images with ISO (International Standards Organization) margins (5 mm; 0.2 in.).

Introduction

1-2

Phaser 240 Color Printer

The Phaser 240 printer works with Macintosh computers, IBM Personal Computers and compatibles, and various workstations. You can print from several computers at the same time because the printer supports simultaneous input through parallel and LocalTalk ports. An optional Ethernet interface provides Ethernet connectivity with EtherTalk and Novell NetWare protocols. The TCP/IP protocol is also available by purchasing an additional option.

The printer lets you make color prints from a variety of software applications since it incorporates Adobe's PostScript Level 2 software. The printer also accepts HP-GL (Hewlett-Packard Graphics Language) Þles and monochrome PCL5 (Printer Command Language) Þles. The Phaser 240 printer interfaces automatically switch between all of the three supported languages: PostScript, HP-GL, and PCL5.

The Phaser 240 has 17 resident PostScript fonts, upgradable to 39 fonts. The printer accepts the following types of fonts:

■

Adobe Type 1

■

Adobe Type 3

■

TrueType

■

A variety of user-deÞned fonts

To order supplies such as paper, transparencies, or transfer rolls, refer to the supplies information sheet that is shipped with the printer and contact your local dealer or, in the U.S.A., call Tektronix at

1-800-835-6100 .

User Manual

2-1

Chapter

Getting Set Up

At a glance

To install your printer, perform the steps listed here. The following pages provide detailed installation instructions. If you used the pictorial installation instructions, you have already performed Steps 1 and 2. Begin with Step 3; turn to ÒInstalling a driver on your computerÓ on page 2-23.

Setting up the printer

Putting all the pieces together: unpacking the printer and accessories, checking the inventory, removing the packing material, installing the optional Lower Tray Assembly, loading the transfer roll, loading the paper tray(s), setting the media switch for paper or transparencies, and installing memory, font or Ethernet options.

Connecting the printer

Connecting all necessary cables and turning on the printer.

Installing a driver on your computer

Using the Phaser 240 diskettes to install a driver on your computer (Macintosh or Windows).

Setting up computer ports

Getting Set Up

2-2

Phaser 240 Color Printer

Setting up the printer

What you get with your printer

Paper tray(s)

Sample transfer roll

Power cord

TekColor Care envelope (includes the registration card)

Cleaning kit

Phaser 240 Color Printer User Manual

Supplies information sheet

Transparencies

Thermal-transfer paper

10.

Phaser 240 Drivers and Utilities Printing Reference

11.

Tektronix Phaser 240 drivers and utilities diskettes

Getting Set Up

User Manual

2-3

User

Manual

Transfer

Roll

Cleaning

Kit

Reference

Manual

Transparency

Sample

Paper

Sample

TekColor Care

9238-01

Supplies



Getting Set Up

2-4

Phaser 240 Color Printer

Printer options

Lower Tray Assembly

Ethernet SIMM

Font SIMM (adds 22 fonts for a total of 39 fonts)

Memory (add a single 4-, 8-, or 16-Mbyte SIMM)

Network Utilities for Phaser Color Printers manual and diskettes

9238-02

Network

Manual

Getting Set Up

User Manual

2-5

Installing the optional Lower Tray Assembly

An optional Lower Tray Assembly is available for the Phaser 240 printer (Tektronix order number 4681FTA). With the optional Lower Tray Assembly installed, you can conÞgure the printer to be dual-media capable. For example, you might want to load paper in one tray and transparency in the other.

Note

The printer weighs about 18 kg (40 lbs.). Observe standard precautions for lifting heavy objects.

Warning

The printer is not permanently attached to the Lower Tray Assembly. Take care to move the printer and Lower Tray Assembly together by using the slots on the sides of the Lower Tray Assembly. Moving the printer incorrectly may damage it and may cause personal injury.

Getting Set Up

2-6

Phaser 240 Color Printer

If you have a Lower Tray Assembly, install it by performing these steps:

Place the printer on top of the Lower Tray Assembly.

Make sure that the left and right alignment pins Þt in the holes in the base of the printer.

Plug the Lower Tray Assembly cable into the printer.

To move the printer, use the slots on either side of the Lower Tray Assembly. Observe standard precautions for lifting heavy objects. To move the printer more than a few feet, it is easier to disconnect the Lower Tray Assembly and move it separately from the printer.

Note

When using the printer with the optional Lower Tray Assembly installed, make sure that the door covering the upper slot is closed. You cannot print from the lower tray with the door open.

9238-03

...

SECOND FEEDER

TEST

SWITCH

Getting Set Up

User Manual

2-7

Removing the packing material from inside the printer

Remove the packing tape from the top and front covers.

Press the button; open the top cover.

Remove the shipping material from the sides of the drum. (Keep all shipping material for storing or shipping the printer).

9238-04

Getting Set Up

2-8

Phaser 240 Color Printer

Install the transfer roll

Note

ColorCoatª transfer rolls are used with common laser paper and perforated premium laser paper; Black and 3-Color transfer rolls are used with Tektronix transparencies and thermal-transfer paper.

With the top cover still open, install the transfer roll:

Remove the transfer roll from the box. Remove the shipping foam from the transfer roll. Remove the foam clip from the full end of the roll.

Hold the transfer roll so that the black band on the roll is on your left.

With the black band on the roll to your left, place the empty end of the roll in the slots at the front of the printer.

Place the full end of the roll in the slots at the back of the printer.

Turn the full end of the roll to remove slack.

Close the cover.

9238-05

Getting Set Up

User Manual

2-9

Adding paper or transparencies

Unpack the paper tray. Be sure to remove all adhesive tape.

Note

The printer uses a different paper tray for each paper size (Letter, Letter-perforated, A4, A4-perforated). The trays are not adjustable.

If you are using a tray for perforated paper or transparencies, set the selection switch on the tray (

1) for paper or transparencies.

Trays for non-perforated plain paper do not have this switch.

Make sure that the metal plate is all the way down. If necessary, push the metal plate down until it clicks into place. Do not attempt to change the position of the vertical tab (3) at the back of the paper tray.

TRANSPARENCY

PAPER

9238-06

9238-07

Getting Set Up

2-10

Phaser 240 Color Printer

Fan the paper or transparencies.

Load perforated paper or transparencies with the perforations toward the front of the tray.

Place paper or transparencies in the tray under the hooks. Load transparencies with the Þlm side up. Load thermal-transfer paper with the shiny side up (not applicable for laser paper).

9238-08

9238-09

Getting Set Up

User Manual

2-11

If your printer has a single paper tray, push the paper tray into the slot.

9238-10

Getting Set Up

2-12

Phaser 240 Color Printer

If your printer has a Lower Tray Assembly:

Install a tray in the lower slot.

Open the door to install a tray in the upper slot.

9238-11

9238-12

Getting Set Up

User Manual

2-13

Installing options

When you order font, memory, or Ethernet options for the Phaser 240, they are shipped in separate boxes. These options must be installed in the printer before you make communication connections and power up the printer. Follow the instructions included with each option to complete the installation.

If you ordered the optional 22 fonts for your printer and you are using a Macintosh computer, youÕll need to also install the screen fonts on the computer. Refer to the Phaser 240 Drivers and Utilities Printing Reference for more information.

Getting Set Up

2-14

Phaser 240 Color Printer

Connecting the printer

Printer ports

The Phaser 240 printer is shipped standard with the following data ports:

■ LocalTalk

■ Parallel

The Phaser 240 also has an Ethernet connector located on the rear panel. An optional Ethernet interface SIMM must be installed to activate the connector. The optional Ethernet interface provides Ethernet connectivity with EtherTalk, Novell NetWare, and TCP/IP protocols.

All ports and network protocols are simultaneously active. The printer accepts print jobs on a Þrst-come, Þrst-served basis.

Note

Always make connection to the printerÕs interface ports before you turn on the printer.

Getting Set Up

User Manual

2-15

LocalTalk connection

You can make LocalTalk connections between the printer and a single computer or on a LocalTalk network using a daisy-chain setup. If your LocalTalk installation is complex, or if you need assistance, contact your network system administrator.

LocalTalk connectors and cables are available through your dealer. This illustration shows two commonly used types of LocalTalk connectors:

Self-terminating connector

Connector that requires an external terminator, depending on your network conÞguration

Note

Depending on the type of LocalTalk cables you use and your network conÞguration, you might need to use terminators at certain points in the installation. Refer to the documentation for your LocalTalk connectors and cables for details.

Note

LocalTalk is sometimes referred to as AppleTalk. LocalTalk refers to the physical connection; AppleTalk is the protocol.

12 9238-13

Getting Set Up

2-16

Phaser 240 Color Printer

Connecting the printer to a single computer using LocalTalk

You can use LocalTalk connectors and cables to connect the printer directly to your computer, without connecting it to any other network. Make sure that the printer is turned off before making any LocalTalk connections.

Connect the short cable of a LocalTalk connector to the printer's LocalTalk port.

Connect the short cable of another LocalTalk connector to your computer's LocalTalk port.

Connect a LocalTalk cable from the LocalTalk connector that you have just attached to your computer to the printer's LocalTalk connector.

For details on how to select the printer in the Chooser, change the printerÕs name, or set the printerÕs zone, refer to the manual Phaser 240 Drivers and Utilities Printing Reference. If you have no other connections to make, turn immediately to ÒConnecting the power and turning on the printerÓ on page 2-19.

LocalTalk¨

9238-14

Getting Set Up

User Manual

2-17

Parallel connection

Connect a parallel interface cable to your computer and to the printer's parallel port.

If you have no other connections to make, turn immediately to ÒConnecting the power and turning on the printerÓ on page 2-19. After you turn on the printer and install a driver on your computer, you may disable timeouts on your computer's parallel port (see ÒSetting up PC ports (DOS)Ó on page 2-34).

9238-15

Getting Set Up

2-18

Phaser 240 Color Printer

Ethernet connection

Ethernet is a communication standard that supports very high speed data transmission. Ethernet capability is provided by an optional Ethernet SIMM that you must install before powering up the printer. For information on installing the Ethernet SIMM, refer to the documentation that accompanies the Ethernet option.

Connect an Ethernet interface cable to the printer's Ethernet port.

Note

For complete information on installing the Phaser 240 printer on Ethernet networks, refer to the Network Utilities for Phaser Color Printers manual.

9238-16

Getting Set Up

User Manual

2-19

Connecting the power and turning on the printer

After you have connected all the interface cables, you are ready to connect the power cord and turn on the printer.

Caution

To avoid damaging the printer, make sure that the voltage select switch is set to match the AC line voltage for your location and that the power switch is in the off position before connecting the power cord.

If you move the printer to a location that uses a line voltage other than the printerÕs current setting, refer to ÒChanging the line voltageÓ on page C-1 for information on changing the line voltage selection switch.

Plug the power cord into the printer and into a grounded outlet.

Turn on the printer.

9238-17

POWER

OFF ON

Getting Set Up

2-20

Phaser 240 Color Printer

When you turn on the printer, it executes a series of self-tests to determine if there are any problems. After running self-tests, the printer prints a startup page, if the startup page is enabled (factory default). After running self-tests and printing the startup page, the printer is ready for operation. The entire power-up sequence can last from 1 to 3 minutes, depending on the type of transfer roll installed and whether the startup page is enabled. The next few topics describe the printer's power-up sequence in detail.

Front panel at power-up

All indicators light brießy and immediately go out, except POWER and READY, which remain on for about 10 seconds. Then the READY indicator

blinks while the POWER indicator remains on and the self-tests are run. When both POWER and READY are on steady (not blinking), the self-tests are complete.

When a standard transfer roll is more than 75 percent used up, the front-panel RIBBON indicator lights, reminding you that it is time to order a new transfer roll.

When you install the sample transfer roll supplied with the printer, the RIBBON indicator may light as soon as you install it, or after you make a few prints. This is because the sample transfer roll contains a limited number of prints.

For complete information on the front-panel indicator lights, refer to ÒFront panelÓ on page 7-1.

ERROR JAM RIBBON COVER

READY

POWER

9238-18

MEDIA

Getting Set Up

User Manual

2-21

Rear panel at power-up

During the Þrst 40 - 60 seconds of the power-up sequence, the rear-panel status indicator (

A) goes on and off periodically. After about 40 - 60 seconds,

the status indicator blinks continuously, indicating that the printer is ready for normal operation.

9238-19

Getting Set Up

2-22

Phaser 240 Color Printer

Startup page

The startup page contains information on printer conÞguration and error messages. The printer produces a startup page when you turn on the printer and self-tests run successfully, if the startup page is enabled (default setting).

The printer takes from 60 to 90 seconds to print the startup page, depending on the type of transfer roll installed. The READY indicator blinks while the startup page is printing.

The startup page can be enabled and disabled by sending a utility Þle to the printer from the printerÕs utilities diskettes. For information, refer to the Phaser 240 Drivers and Utilities Printing Reference.

Note

After the startup page prints, a registration page prints if the printer has made between six and eight prints since it was built. If you have not already registered your printer, please do so by Þlling out this page and sending it in.

When the printer is ready for operation

When the power-up sequence is complete, both the POWER and READY indicators remain on, indicating that the printer is ready for operation.

Getting Set Up

User Manual

2-23

Installing a driver on your computer

Phaser 240 drivers and utilities diskettes

Packaged with your printer are the Phaser 240 drivers and utilities diskettes for PC and Macintosh. The drivers and utilities let you select between printer media trays, print quality modes, color correction modes and other features.

For complete details on the contents of the Phaser 240 drivers and utilities diskettes and how to use them, refer to the manual Phaser 240 Drivers and Utilities Printing Reference, which is shipped with the diskettes.

Getting Set Up

2-24

Phaser 240 Color Printer

PC users

Microsoft Windows

The Phaser 240 diskettes include a Tektronix driver for Windows 3.1 for this printer. If you want to use Microsoft Windows applications with this printer, install the driver onto your PC.

The Phaser 240 Drivers and Utilities Printing Reference provides a more detailed driver installation procedure as well as complete information on using the Tektronix driver with the printer.

To install the Tektronix Windows 3.1 driver:

Start Windows on your PC.

Insert the Tektronix Windows 3.1 Driver and Printer Utilities diskette into your computerÕs disk drive.

In the main window, double-click on the Control Panel.

Double-click the Printers icon; the Printers dialog box appears.

Click the Add button.

In the List of Printers, select Install Unlisted or Updated Printer.

Click the Install button.

Type in the name of the disk drive that the PC diskette is in (for example, drive B) and click

OK.

To install your printer, do the following:

Print a startup page to determine the printerÕs conÞguration. If there are 17 resident fonts, you have the standard font conÞguration. If you have 39 fonts, your printer has the font upgrade. Refer to ÒStartup pageÓ on page 2-22 for instructions on printing a startup page.

Getting Set Up

User Manual

2-25

If you have the standard 17 fonts, select Tek Phaser 240 (TekColor) 17.

If you have the optional font upgrade (Tektronix order number 4681F1F) with 22 additional fonts (a total of 39 fonts), select Tek Phaser 240 (TekColor) 39.

Note

If the printer has the font upgrade, you must install the Tek Phaser 240 (TekColor) 39 driver for Windows to recognize and use all of the printerÕs fonts.

If you select Tek Phaser 240 (TekColor) 39 and you only have the standard 17 printer fonts, any of the additional fonts selected within an application are printed in the Courier font.

Click OK. The driver software you need is automatically installed.

Note

The printerÕs conÞguration page contains the information you need to set up the printer port. For information on printing a conÞguration page, see ÒPrinting the conÞguration pageÓ on page 6-13.

Assign the printer to a port:

Select the printer from the list of Installed Printers.

Click Set As Default Printer if you want this printer to be the default.

Click Connect to display the Connect dialog box.

In the Connect dialog box, set the Transmission Retry value to

850. Refer to your Windows documentation for details.

Getting Set Up

2-26

Phaser 240 Color Printer

In the Connect dialog box, select a port:

Interface

Select

Parallel LPT1 or LPT2 Network Network button

If you selected a parallel port, go on to Step f.

If you clicked on the Network button, the Printers Ð Network Connections dialog box appears. Fill in each item according to the printerÕs conÞguration page. Refer to your Windows documentation for details or ask your network administrator for help.

Click OK in the Connect dialog box and close the Printers dialog box.

Getting Set Up

User Manual

2-27

DOS

Check the list of supported printers in your DOS application for support of the Phaser 240 printer. If the list does not include this printer, check to see if other Tektronix Phaser series printers are listed and choose one of those. Otherwise, use a generic color PostScript driver. Refer to the Phaser 240 Drivers and Utilities Printing Reference for more information.

Note

Generic PostScript printer drivers do not have information about this particular printer, for example, its page sizes or its image area size. Using a standard Letter- or A4-size media selection should produce acceptable results.

Getting Set Up

2-28

Phaser 240 Color Printer

Macintosh users

Install the Phaser 240 driver onto your Macintosh to make the best use of the printer. Phaser 240 driver allows you to select Tektronix Phaser page sizes, upper and lower paper trays, and TekColor color corrections for a Phaser 240 printer.

■ Use the Phaser 240 driver if you are using System Software 6.0.7,

or 7.0 and later. The Phaser 240 driver is a Tektronix-modiÞed version of AppleÕs LaserWriter 7.1.2 printer driver. If you are using System Software 7.5 with QuickDraw GX, you must disable QuickDraw GX before using this driver; the Phaser 240 driver does not work with QuickDraw GX.

■ Use the Phaser 240 GX driver if you are using QuickDraw GX and

System Software 7.5. The Phaser 240 GX driver works with QuickDraw GX applications and with non-QuickDraw GX applications.

The Phaser 240 Drivers and Utilities Printing Reference provides detailed driver installation procedures and complete information on using the Tektronix drivers with your printer.

In addition to installing a driver, you may also need to install PPDs (PostScript printer description Þles) for applications such as Aldus PageMaker and QuarkXPress. For details on printing from an application, refer to the Phaser 240 Drivers and Utilities Printing Reference.

Getting Set Up

User Manual

2-29

Installing the Phaser 240 driver

Make sure that your Macintosh is turned on with System Software version 6.0.7, 7.0 or later installed.

Insert the Macintosh Driver and Printer Utilities diskette into the disk drive. When the diskette appears on the desktop, it should be open, showing the icons inside.

Drag the Phaser 240 driver icon from the diskette to the closed System Folder icon on your Macintosh hard disk.

■ System 7.0 and later users: at the alert message, click OK to

automatically install the driver in the Extensions folder.

■ System 6.0.7 users: the driver is installed in the System Folder.

System 6.0.7 users: LaserWriter 7.1.2 software is required to use

the Tektronix driver with system 6.0.7. If you need this software, do the following steps:

Open the Old System Items folder on the Macintosh Driver and Printer Utilities diskette.

Drag the Backgrounder V1.3 and PrintMonitor V7.0 from the diskette to the closed System Folder icon on your Macintosh hard disk. At the alert message, click OK to automatically install these items in their proper places.

Restart your Macintosh to activate the software.

Select Chooser from the Apple menu.

Getting Set Up

2-30

Phaser 240 Color Printer

Click the Phaser 240 printer driver icon on the left side of the Chooser. A list appears with the printers you have connected to

your Macintosh or printers that are available on a network. (If the printer driver icon does not appear, Restart your Macintosh, and repeat the printer driver installation procedure; also check the cable connections on your computer and printer.)

Click on your Phaser 240 printer in the list of printers on the right side of the Chooser.

Close the Chooser by clicking its close box.

Store the printer diskette in a safe place.

Getting Set Up

User Manual

2-31

Installing the Phaser 240 GX driver

Make sure that your Macintosh is turned on with QuickDraw GX and System Software version 7.5 installed.

Insert the Macintosh Driver and Printer Utilities diskette into the disk drive.

When the diskette appears on the desktop, it should be open, showing the icons inside.

Drag the Phaser 240 GX driver icon from the diskette to the closed System Folder icon on your Macintosh hard disk. At the alert message, click OK to automatically install the driver in the Extensions folder.

Select Chooser from the Apple menu.

Click the Phaser 240 GX printer driver icon on the left side of the Chooser. A list appears with the printers you have connected to

In the Connect via ÞeldÕs pop-up menu, select your printerÕs communication method:

■ The AppleTalk option is the standard network connection.

■ The Servers option is used to select a shared desktop printer. See

the Phaser 240 Drivers and Utilities Printing Reference for details.

Getting Set Up

2-32

Phaser 240 Color Printer

Click on your Phaser 240 in the list of printers on the right side of the Chooser.

Click the Create button to create a desktop printer. An icon of the printer appears on the desktop with the same name as the printer selected in the Chooser.

10.

Close the Chooser by clicking its close box.

11.

Store the printer diskette in a safe place.

Getting Set Up

User Manual

2-33

Workstation users

The printer-control PostScript Þles that are on the Windows 3.1 Driver and Printer Utilities diskette (PC format) can be used with Unix and VMS workstations. These Þles let you set up your spooling system to select between media trays, print quality modes, color correction modes and other features. Unix workstation users can access utility Þles in the following ways:

■ Mount the PC diskette on your workstation.

■ Download utility Þles from the Tektronix Bulletin Board

Service (BBS).

■ Request utility Þles from the Tektronix Color Printer Information

Server over the Internet.

Most workstations with 3.5-inch disk drives provide a device driver that allows you to mount a PC ßoppy diskette. Refer to the Phaser 240 Drivers and Utilities Printing Reference for information about mounting PC diskettes.

Refer to Chapter 6, ÒTroubleshooting,Ó for information about accessing TektronixÕ Bulletin Board Service or Color Printer Information Server.

Getting Set Up

2-34

Phaser 240 Color Printer

Setting up PC ports (DOS)

Parallel port setup

If you are using the printer's parallel port, you should disable timeouts on your computer's parallel port. Disabling timeouts ensures that large Þles will print, even if data transmission is slow.

The DOS MODE command is used to disable timeouts on your computer's parallel port. Type this command at the DOS prompt (if LPT1 is not available, use LPT2):

MODE LPT1:,,P

See your DOS documentation for details on the MODE command.

You may want to add the MODE command to your AUTOEXEC.BAT Þle, so that it takes effect every time you turn on your computer.

Getting Set Up

User Manual

2-35

Turning on and off the startup page

You can enable and disable the startup page by sending utility Þles from the printerÕs utilities diskette to the printer. For details on controlling the startup page, refer to the Phaser 240 Drivers and Utilities Printing Reference.

Even when the startup page is enabled, you can still keep it from printing by removing the paper tray(s) at power-up. Put the paper tray(s) back in after the READY light stops blinking.

What next?

■ Once you have set up all the hardware and connectors, installed

any options, installed the software on your computer, and turned on the power, you are ready to print. Chapter 3, ÒPrinting,Ó contains useful information on printing features such as color corrections, fonts, and printing hints. For detailed information on printing options, refer to Phaser 240 Drivers and Utilities Printing

Reference.

Getting Set Up

2-36

Phaser 240 Color Printer

User Manual

3-1

Chapter

Printing

Which computer?

You can print to your printer from any of the following computers, providing the printer has the appropriate interface port. Refer to ÒPrinter portsÓ on page 2-14 for more information.

■ PC Ñ in Windows and in DOS

■ Macintosh

■ Unix and VMS Workstations

To print from a PC running Windows or from a Macintosh, you should have Þrst installed a Tektronix driver for your computer. Tektronix printer drivers contain page size information and selections speciÞcally for the type of media or tray being used with your printer. For information on installing the drivers, see ÒInstalling a driver on your computerÓ on page 2-23. For detailed information on the drivers, refer to the Phaser 240 Drivers and Utilities Printing Reference. If you are printing from a PC running DOS, you must Þrst set up the driver in your application software.

Use the following instructions to set up printing from your computer.

Printing

3-2

Phaser 240 Color Printer

Printing from a PC (Windows)

Make sure that the Tektronix driver for Windows has been installed.

From the File menu, select the Print Setup command or the similar command in your application. Select the Tek Phaser 240 (TekColor) driver (the 17-font or 39-font version according to the installation you performed under ÒMicrosoft WindowsÓ on page 2-24) and select Setup. If you have previously set the printer as the default printer, it will already be selected on the list.

Use the Setup dialog box to select the paper size, paper source (Upper tray, Lower tray, or Auto Select), and other printing options.

Click on the Options button to display the Options dialog box.

Click on the Printer Features button to display the Tektronix Printer Features dialog box.

Use the Tektronix Printer Features dialog box to select TekColor color corrections and print quality.

If the Printer Features button does not appear in the Options dialog box, the Tektronix Windows driver probably is not installed or the printer has not been selected.

For details on the Tektronix driver, refer to the Phaser 240 Drivers and Utilities

Printing Reference.

Printing

User Manual

3-3

Printing from a PC (DOS)

In your application software, set up the printing options for a color printer driver. For more information on making these selections, refer to your application softwareÕs user manual.

Make sure that the PC communication ports have been set up correctly. Refer to ÒSetting up PC ports (DOS)Ó on page 2-34 for instructions.

Select the printer driver for the Phaser 240, a Tektronix Phaser printer, or a generic color PostScript driver.

Note

Generic PostScript printer drivers do not have information about your Phaser 240 printer, for example, its page sizes and its image area size. Using a standard Letter- or A4-size media selection should produce acceptable results.

Select the appropriate port (an LPT port for parallel or one of the network connections).

Set the page margins in your application software as needed. For details on the printer's paper and margin sizes, refer to ÒMargins and print areaÓ on page 3-9.

Execute the application software's print command. Refer to the application software's user manual for details.

Printing

3-4

Phaser 240 Color Printer

Printing from a Macintosh

The Macintosh Driver and Printer Utilities diskette includes two Macintosh printer drivers that allow you to select printer features.

Using the Phaser 240 driver

Install the Tektronix printer driver for the Macintosh if needed. Refer to ÒMacintosh usersÓ on page 2-28 for instructions.

Select the driver in the Chooser.

To print a Þle, use the Page Setup and Print commands from the File menu within your application:

In the Page Setup dialog box, select the desired paper size from the pop-up menu so that the application uses the correct margins for the printer. To see the choices, use the pop-up menu to the right of the standard Paper sizes.

In the Print dialog box, click the TekColor button to open the TekColor Options dialog box, in which you can select the

TekColor color corrections, print quality, and paper trays. For more details on the driver, refer to the Phaser 240 Drivers and Utilities Printing Reference.

Printing

User Manual

3-5

Using the Phaser 240 GX driver

Install the Tektronix printer driver for the Macintosh if needed. Refer to ÒMacintosh usersÓ on page 2-28 for instructions.

Select a desktop printer.

Print from the driver using one of the following methods:

■

For QuickDraw GX applications

Select the desktop printer you want to use, then use the Print dialog box (select Print from the File menu).

■

For non-QuickDraw GX applications

You can print to the default desktop printer from the Print dialog box (select Print from the File menu). To change the default desktop printer, select (highlight) the desktop printer you want to use, then select Set Default Printer from the Printing menu.

Refer to the Phaser 240 Drivers and Utilities Printing Reference for more information on using the Phaser 240 GX printer driver.

Printing

3-6

Phaser 240 Color Printer

Printing from a Unix or VMS workstation

You can print from a workstation through Ethernet or parallel interfaces. Workstation users can print from any application that generates color PostScript.

For Unix and VMS environments, Tektronix offers Phaser Print. Phaser Print provides fast raster Þle and screen copy printing to Tektronix color printers. Phaser Print also provides a graphical user interface for push-button control of Tektronix printer features.

Phaser Print software is available for these workstations:

Note

Tektronix offers a similar solution for DEC OpenVMS VAX and DEC OpenVMS AXP.

Phaser Print works with the workstationÕs native spooling system to print PostScript Þles and raster Þles in these formats: Sun Raster Format (SRF), xwd, and SGI RGB.

If you ordered the TCP/IP Ethernet option for your printer, you received a demonstration copy of Phaser Print on a compact disk (CD). If you did not receive a demonstration CD but would like one, or if you would like to purchase a licensed version of Phaser Print, contact your dealer, local Tektronix ofÞce, or in the United States, call 1-800-835-6100.

Workstation Operating System

Sun Sun OS 4.1.X, Solaris 2.X

SGI IRIX 4.0.5 and 5.2

HP 9000 700/800 HPUX 9.X

IBM RS/6000 AIX 3.2

DECstation Ultrix 4.X

DEC Alpha OSF/1 1.3

Printing

User Manual

3-7

For VMS environments, Tektronix also offers PhaserSym, a VMS print symbiont. Refer to Appendix B for ordering information.

For information on printing from workstations and setting up spooling systems, you can contact HAL, the Tektronix automated fax system by calling direct (503) 682-7450 or, in the United States or Canada, by calling toll-free 1-800-835-6100. Refer to ÒUsing the automated fax systemsÓ on page 6-16 for details on using the HAL system.

For workstation users who prefer not to use Phaser Print, the printer-control PostScript Þles that are on the Windows 3.1 Driver and Printer Utilities diskette (PC format) can be used for Unix workstations. These Þles let you set up your spooling system to select between media trays, print quality modes, color correction modes and other features. Most workstations with

3.5-inch disk drives provide a device driver that allows you to mount a PC ßoppy diskette.

If you donÕt have the means of transferring utility Þles to control printer features from the PC diskette, you can download utilities and Þles from the Tektronix Bulletin Board Service (BBS) or request Þles from the Tektronix Color Printer Information Server, an automatic Þle serving program on the Internet. Refer to ÒWhom to call for helpÓ on page 6-14 for information about accessing TektronixÕ Bulletin Board Service or Color Printer Information Server.

Printing

3-8

Phaser 240 Color Printer

Printing from speciÞc applications

Refer to the Phaser 240 Drivers and Utilities Printing Reference for information on PostScript printer description Þles required by some applications.

In addition, you can get tips on printing from certain applications (such as QuarkXPress and PageMaker) by contacting HAL or EuroHAL, the Tektronix automated information systems. HAL and EuroHAL fax you information immediately on applications and other topics. To receive a HAL FAX catalog, call toll-free in the U.S. 1-800-835-6100 or dial direct, (503) 682-7450. For a EuroHAL catalog, use the telephone numbers provided in ÒWhom to call for helpÓ on page 6-14. For more information on HAL and EuroHAL, see ÒUsing the automated fax systemsÓ on page 6-16.

Printing

User Manual

3-9

Margins and print area

When the printer places an image on paper, the image is a bit smaller than the paper size. You may need to adjust the page margins in your application software to match the print area.

Perforated paper and transparencies

Use Tektronix perforated paper or transparencies and the Tektronix Phaser 240 driver to get the largest image areas. With Tektronix perforated paper or transparencies, you can print the largest area and tear off the excess at the perforation. This gives full A or A-4 Letter-size images within ISO margins.

This illustration shows the largest image areas for perforated paper and transparencies. All margins are 5 mm (0.2 in.). The bottom margin is 5 mm (0.2 in.) after the perforated area is removed.

American A-size (LETTER PERF)

Metric A4-size (A4 PERF)

9238-20

210 x 313 mm

8.5 x 12.3 in.

200 mm

287 mm

8.1 in.

10.6 in.

Printing

3-10

Phaser 240 Color Printer

Non-perforated plain paper

This illustration shows the largest image areas for non-perforated plain paper. All margins are 5 mm (0.2 in.), except the bottom margin (21 mm for A4-size, 0.83 in. for A-size).

Note

The standard trays supplied with the printer are for Tektronix perforated paper and transparencies; they are not adjustable for plain paper. Trays for plain paper must be ordered separately.

American A-size (LETTER)

Metric A4-size (A4)

210 x 297 mm

8.5 x 11 in.

9238-21

200 mm

271 mm

10 in.

8.1 in.

Printing

User Manual

3-11

Using two paper trays

Note

When using a printer with a Lower Tray Assembly, make sure that the door covering the upper slot is closed before you try to make a print from the lower tray. You cannot print from the lower tray with the door open.

You can select the Upper or Lower tray by using a Tektronix Phaser 240 driver or utility files provided on the printerÕs utility diskettes. If you select the upper or lower tray by one of these methods, the printer will pick paper from the selected tray until the tray is empty. When the tray is empty, printing stops until the selected tray is Þlled.

You can also select Auto Select by using a Tektronix Phaser 240 driver or a utility file provided on the printerÕs utility diskettes. If you select Auto Select by one of these methods, the printer will pick paper from the tray that contains the selected paper size. When that tray is empty, the printer will automatically pick from the other tray if it also contains the selected media size.

Note

Paper tray selections made in the driver take priority over selections made by sending utility files to the printer.

In all cases, you can change the printer's tray-switching behavior by sending the appropriate utility file to the printer. For more information, see the Phaser 240 Drivers and Utilities Printing Reference.

Recommended paper tray selections

Use If

Upper or Lower tray

You use different media in each tray or different sizes in each tray. Some examples:

■ Paper in one tray and transparency in the other.

■ Standard paper in one tray and special letterhead in the other.

■ Perforated paper in one tray and non-perforated in the other.

Auto Select You use the same media in both trays.

Printing

3-12

Phaser 240 Color Printer

Selecting driver features

You can use the Phaser 240 drivers to select Phaser 240 features:

■ Page sizes

■ Paper trays

■ Color corrections

■ Print quality modes

For complete instructions on installing and using the Phaser 240 drivers, see the Phaser 240 Drivers and Utilities Printing Reference.

Print modes

You can select between the printerÕs print quality modes using a Phaser 240 printer driver or utility Þles provided on the Phaser 240 drivers and utilities diskettes. Refer to the Phaser 240 Drivers and Utilities Printing Reference for complete details.

■ Standard mode is the default. It provides high-quality

300 x 300 dpi prints with the fastest print time.

■ Enhanced mode provides improved 300 x 300 dpi prints; print

time is increased by 10 seconds over Standard mode.

■ High Resolution mode provides exceptionally high-quality

600 x 300 dpi prints. In High Resolution mode, image processing time is about 30% longer than with Standard mode. Also, the printerÕs paper-marking speed can be up to twice as long as Standard mode. (The paper-marking speed is the time it takes the printer to put the colored wax on the paper after it has processed the image).

Note

High Resolution print mode is only available when an 8- or 16- Mbyte memory option is installed.

Printing

User Manual

3-13

Color corrections

The default color correction for the Phaser 240 is Vivid Color. You can select between the printerÕs other TekColor color correction modes using a Phaser 240 printer driver or utility Þles provided on the Phaser 240 drivers and utilities diskettes. For complete information on color correction, refer to the Phaser 240 Drivers and Utilities Printing Reference.

If you are using TekColor Dynamic Correction in the Phaser 240 drivers, the settings you choose in the drivers override any color correction set by DIP Switches inside the printerÕs rear panel door. Refer to Chapter 7, ÒFront and Rear Panels,Ó for more information on DIP Switches.

Note

The print driver help window provides a short description of each color correction mode. To access information, click on the Help button (for a Macintosh, in the TekColor Options dialog box; for Windows, in the Tektronix Printer Features dialog box).

Printing

3-14

Phaser 240 Color Printer

Fonts

Resident typefaces (PostScript)

The Phaser 240 supports 17 fonts in its standard conÞguration. An additional 22 fonts can be added by installing font upgrade kit 4681F1F.

PrinterÕs resident typefaces.

Additional 22 resident typefaces available with a font SIMM provided in upgrade kit 4681F1F.

9238-22

1 2

Printing

User Manual

3-15

Resident typefaces (PCL5)

For monochrome PCL5 (Printer Command Language) printing (HP LaserJet III emulation), the printer supports Courier, Times, and Univers typefaces in the following styles and stroke weights: medium, bold, italic medium, and bold italic.

Downloading fonts

The fonts resident in the printer are stored in the printer as outlines and are always available for printing. The PostScript interpreter in the printer can also accept and store additional fonts known as downloadable fonts. If you want to print PostScript outline fonts that are not built into the printer, you can transfer or download outline fonts from your computer to the printer. Downloading fonts saves print time if you plan to print several documents or a large document using those fonts.

When you download a font, it is stored in the printerÕs memory. You can download as many outline fonts as the printerÕs memory allows. Adding more memory expands the number of fonts that can be downloaded to the printer.

The printer accepts Type 1 and Type 3 downloadable fonts including those from Adobe, AGFA, Bitstream, Microsoft, Apple, and many others.

The printer also accepts TrueType downloadable fonts which can be scaled to any point size. TrueType fonts look the same on the screen as they do when printed.

You download a font from a PC or Macintosh the same way you download fonts to any PostScript printer. Follow the documentation that was shipped with your fonts.

Printing

3-16

Phaser 240 Color Printer

Installing Macintosh screen fonts

The Phaser 240 Macintosh diskette includes screen fonts corresponding to the printerÕs fonts. If these screen fonts are not already installed on your system, you must install them if you want to see the printerÕs resident typefaces on the Macintosh screen. For information on how to install these screen fonts, see the Phaser 240 Drivers and Utilities Printing Reference.

Printing

User Manual

3-17

Printer languages: PostScript, HP-GL, PCL5

With Adobe IntelliSellectª technology, Phaser 240 printers automatically sense the language of the print job and process it accordingly. This is called automatic language selection. You can also set up any printer port to receive one language only. If you set up a port to receive a particular language only, the port will only accept jobs of that type. The printer reports an error if another language is sent to that port. For more information, see the Phaser 240 Drivers and Utilities Printing Reference.

The default language setting for all ports is PostScript.

Enabling and disabling automatic language switching

To enable or disable automatic language selection on a port, send the appropriate utility file to the printer. For more information, see the Phaser 240 Drivers and Utilities Printing Reference.

Printing

3-18

Phaser 240 Color Printer

Printing hints

Getting the largest printed picture

Use the Tektronix Phaser 240 driver and perforated paper or transparencies to get the largest print areas. You may also have to adjust the margins in your application software.

Why should I use perforated paper?

By using Tektronix perforated paper (and transparencies), you can print full A-size or A4-size images with standard ISO margins (5 mm; 0.2 in.).

How long does it take to make a print?

The total print time depends on the image complexity, the type of port used, and the printer's paper-marking speed. The paper-marking speed is the time it takes the printer to put the colored wax on the paper, once it has received the processed image.

Of these three elements, only the printer's paper-marking speed is predictable; the others can vary greatly depending on your system conÞguration and the type of image you are printing. However, the Phaser 240 PostScript interpreter combines very fast image processing and communication with sophisticated memory management to keep the total print time to a minimum. For details on the printer's paper-marking speed, see ÒSpeciÞcationsÓ on page A-3.

User Manual

4-1

Chapter

Caring for Your Printer

Overview

To ensure the best print quality and the most reliable printer operation, follow these two simple guidelines:

■ Use only Tektronix transparencies and transfer rolls. When

printing with a 3-Color or Black transfer roll, use only Tektronix thermal-transfer paper. When printing with a ColorCoatª transfer roll on common laser paper, use paper that conforms to the guidelines given in ÒRecommended paper typesÓ on page 5-4.

■ Perform the regular cleaning described in this chapter.

Importance of cleaning

By performing regular cleaning, you can ensure that your printer produces the highest quality prints. Regular cleaning also helps prevent paper jams, smudged prints, skewed images, and misregistration. If you clean the printer at intervals listed under the next topic, ÒWhen to clean,Ó you will experience fewer paper problems, improved print quality, and less downtime.

Cleaning the printer is easy. Follow the cleaning procedures given in the next few pages, or use the

Cleaning Instructions that come with each

cleaning kit.

Caring for Your Printer

4-2

Phaser 240 Color Printer

When to clean

Every time you replace the transfer roll, clean these printer parts:

■ Thermal head and transfer roll guide

■ Paper-feed rollers

■ Paper-pick rollers

Clean these printer parts every 5,000 prints, or as needed to prevent smudging on prints:

■ Transfer roll sensor pad

■ Drum

■ Exit rollers

A preventive check by a Tektronix Þeld service representative is recommended every 10,000 prints or every year. The startup page and the conÞguration page report the number of prints made since the printer was shipped from Tektronix.

Caring for Your Printer

User Manual

4-3

Cleaning kit

A cleaning kit comes with the printer. The cleaning kit contains these items:

■ Lint-free cleaning wipes

■ A plastic bottle for isopropyl alcohol

■ A cleaning tray for cleaning paper-pick rollers

■ Cleaning instructions (you may use those instructions, or follow

the instructions in the next few pages)

For the cleaning kit that is shipped with the printer, you must supply isopropyl alcohol (available at pharmacies); shipping regulations prohibit supplying alcohol or presoaked cleaning materials with the printer.

In general, you should use the purest isopropyl alcohol available to you. 99% pure is best, and 90% also works well.

Caution

Do not use rubbing alcohol because it can contain water and oils that leave undesirable residue on the printer parts.

Note

To order a new cleaning kit, call your dealer or Tektronix (order number 016-1233-00). You can also order a cleaning kit containing presoaked alcohol cleaning wipes (order number 016-1276-00).

Caring for Your Printer

4-4

Phaser 240 Color Printer

Cleaning the printer (with every transfer roll change)

Perform the next three cleaning procedures every time you replace the transfer roll.

Note

Turn off the printer before cleaning the thermal head and the paper-feed rollers. The printer must be turned on to clean the paper-pick rollers.

Cleaning the thermal head and transfer roll guide

Press the button to open the top cover. Dampen a lint-free cleaning wipe with isopropyl alcohol.

Wipe the full width of the thermal head several times. Remove any dust, dirt, and wax.

Wipe the full width of the transfer roll guide several times. Close the top cover when you are Þnished.

9238-23

Caring for Your Printer

User Manual

4-5

Cleaning the paper-feed rollers

Caution

Be careful not to scratch the curved plastic parts inside the front cover. Scratches in this area could cause paper jams.

Slide out the front cover and remove it. Dampen a lint-free cleaning wipe with isopropyl alcohol.

Wipe the paper-feed rollers. Be sure to clean all three rollers. It is not necessary to move the rollers as you clean them; clean only the exposed surface of the rollers.

Slide the front cover back into place.

9238-24

Caring for Your Printer

4-6

Phaser 240 Color Printer

Cleaning the paper-pick rollers

Make sure that the transfer roll is installed before you begin this cleaning procedure.

To clean the paper-pick rollers, you must use the cleaning tray from the cleaning kit.

Turn the printer off, then on again.

Remove the paper tray(s), and remove the paper or transparencies from one of the trays.

When removing paper or transparencies, do not push the paper tray's metal plate down. (If the metal plate is down, put the paper tray into the slot and pull it out; this returns the metal plate to the up position.)

If you are using an A4-size (metric) paper tray, break off the tabs on the sides of the cleaning tray. The allows the cleaning tray to Þt into the metric paper tray. Do not break off the tabs if you are

using an A-size (U.S.) paper tray.

9238-25

Caring for Your Printer

User Manual

4-7

Open the cleaning tray.

Dampen the pad on the cleaning tray with isopropyl alcohol. Dampen the entire surface of the pad.

Slide the cleaning tray into the paper tray. As you slide the cleaning tray into position, press down the paper tray's metal plate slightly. When the cleaning tray is properly installed, the paper tray's metal plate presses up against the cleaning tray, holding it in place.

Make sure that the ßanges on the front of the cleaning tray overlap the front of the metal plate.

9238-26

Caring for Your Printer

4-8

Phaser 240 Color Printer

Slide the paper tray (containing the cleaning tray) into the slot. If your printer has a Lower Tray Assembly, slide the tray into the lower slot.

Press the TEST button on the back of the printer for 3 seconds. The printer attempts to load paper, bringing the paper-pick rollers in contact with the alcohol-dampened pad in the cleaning tray.

10.

The JAM indicator blinks, indicating that the rollers have been cleaned.

If your printer has a single paper tray, the procedure is complete. Slide out the paper tray, remove the cleaning tray, and replace the paper or transparencies. Slide the paper tray back into the slot. If paper-picking problems occur, repeat this cleaning procedure.

If your printer has a Lower Tray Assembly, pull out the paper tray a few inches and then push it back in to clear the JAM indicator. Then perform the steps on the next page to complete the procedure.

ERROR JAM MEDIA

9238-27

...

SECOND FEEDER

TEST

SWITCH

Caring for Your Printer

User Manual

4-9

To complete the paper-pick roller cleaning for printers with a Lower Tray Assembly:

Remove the paper tray (containing the cleaning tray) from the lower slot. Dampen the pad on the cleaning tray again.

Insert the paper tray (containing the cleaning tray) into the upper slot. (Leave the lower slot empty for now.)

Press the TEST button on the back of the printer for 3 seconds. Again, the printer attempts to load paper, bringing the paper-pick rollers in contact with the alcohol-dampened pad in the cleaning tray.

The JAM indicator blinks, indicating that the rollers have been cleaned.

Pull out the paper tray. Remove the cleaning tray from the paper tray, and replace the paper or transparencies. Put both paper trays back into their slots.

ERROR JAM MEDIA

9238-28

...

SECOND FEEDER

TEST

SWITCH

Caring for Your Printer

4-10

Phaser 240 Color Printer

Cleaning the printer (every 5,000 prints)

Perform the next three procedures every 5,000 prints.

Note

Turn off the printer before performing the next three cleaning procedures.

Cleaning the transfer roll sensor pad

Press the button to open the top cover.

Remove the transfer roll.

9238-29

Caring for Your Printer

User Manual

4-11

Dampen a lint-free cleaning wipe with isopropyl alcohol. Wipe the transfer roll sensor.

Leave the transfer roll out and the top cover open. Go on to the next procedure.

9238-30

Caring for Your Printer

4-12

Phaser 240 Color Printer

Cleaning the drum

To clean the drum, you must have the top cover open and the transfer roll removed.

Dampen a lint-free cleaning wipe with isopropyl alcohol. Wipe the drum. Move the drum toward the front of the printer to access the entire surface of the drum as you clean.

When the alcohol on the drum is dry, put the transfer roll back into the printer and close the top cover.

9238-31

Caring for Your Printer

User Manual

4-13

Cleaning the exit rollers

Slide out the front cover and remove it.

Dampen a lint-free cleaning wipe with isopropyl alcohol. Wipe the exit-feed rollers. Be sure to clean all three rollers. It is not necessary to move the rollers as you clean; clean only the exposed surface of the rollers.

Replace the front cover.

9238-32

Caring for Your Printer

4-14

Phaser 240 Color Printer

User Manual

5-1

Chapter

Supplies

Always use Tektronix supplies

Tektronix supplies for the Phaser 240 printer are developed and tested as a total system: printer, transfer rolls, and media. These components work together to produce consistent, high-quality color images.

Use only Tektronix transparencies and transfer rolls. When printing with a 3-Color or Black transfer roll, use only Tektronix thermal-transfer paper. When printing with a ColorCoatª transfer roll on common laser paper, use paper that conforms to the guidelines given in ÒRecommended paper typesÓ on page 5-4.

Ordering information

To order supplies or upgrade kits, refer to the supplies information sheet that came with the printer and contact your local dealer or, in the U.S.A., call Tektronix at 1-800-835-6100.

Supplies kits

4681FSS Plain-paper startup kit including ColorCoat transfer

roll, paper tray for non-perforated plain paper, and

perforated premium laser paper. Order Option 01 to get a

metric paper tray and metric paper.

4681FTA Lower Tray Assembly (including paper tray for perforated

paper). Order Option 01 for a metric paper tray.

Supplies

5-2

Phaser 240 Color Printer

Using plain paper

Note

When printing on plain paper, the sound of the printer is louder than for thermal-transfer paper. This is normal.

The Phaser 240 printer produce prints on standard laser paper with the brilliant color quality previously available only with coated thermal-transfer papers. The excellent plain-paper printing capability of the Phaser 240 printer is possible through Tektronix' proprietary ColorCoat technology. This topic provides details on the Phaser 240 plain-paper printing capabilities.

ColorCoatª transfer roll

Plain-paper printing requires a special ColorCoat transfer roll. The ColorCoat transfer roll uses a fourth panel to put a specially formulated precoat on the paper, allowing it to accept the thermal-wax inks and retain their vivid colors. The printer's image processing software determines where the precoat is needed and avoids placing the precoat where there is no color (for example, white areas).

The ColorCoat transfer roll also prints well on coated thermal-transfer paper and on transparencies. (When the selection switch on the paper tray is set to TRANSPARENCY, the precoat is not applied.) The standard thermal-wax transfer roll does not print well on plain paper.

Supplies

User Manual

5-3

Use the correct paper tray for plain-paper printing

If you use common laser paper for plain-paper printing, you must use a LETTER- or A4-size paper tray. The standard trays supplied with the printer are for Tektronix perforated paper and transparencies (they are labeled LETTER PERF and A4 PERF). LETTER and A4 trays for plain paper must be ordered separately. If you use Letter- or A4-size plain paper in a LETTER PERF or A4 PERF paper tray, the printer reports an error condition.

Plain-paper startup kit

For Þrst-time startup using plain-paper printing capability, order the plain-paper startup kit (4681FSS), which contains everything you need for plain-paper printing.

Paper trays and media types

Tray Media

LETTER A4

Common laser paper

LETTER PERF A-4 PERF

Tektronix premium laser paper (perforated) Tektronix thermal-transfer paper (perforated) Tektronix transparencies (perforated)

Supplies

5-4

Phaser 240 Color Printer

Tektronix Phaser 240, Z240 - Phaser 240 Color Thermal Transfer Printer User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual