xx
TLA6400 Series
ZZZ
Logic Analyzers
Installation Manual
Revison A
www.tektronix.com
P077063201*
*
077-0632-01
Copyright © Tektronix. All rights reserved. Licensed software products are owned by Tektronix or its subsidiaries
or suppliers, and are protected by national copyright laws and international treaty provisions.
Tektronix products are c overed by U.S. and foreign patents, issued and pending. Information in this publication
supersedes that in all previously published material. Specifications and price change privileges reserved.
TEKTRONIX and TEK are registered trademarks of Tektronix, Inc.
MagniVu and TekLink are trademarks of Tektronix, Inc.
Contacting Tektronix
Tektronix, Inc.
14150 SW Karl Braun Drive
P.O . Bo x 500
Beaverton, OR 97077
USA
For product information, sales, service, and technical support:
In North America, call 1-800-833-9200.
Worl d wide , vi sit www.tektronix.com to find contacts in your area.
Warranty
Tektronix warrants that this product will be free from defects in materials and workmanship for a period of one (1)
year from the date of shipment. If any such product proves defective during this warranty period, Tektronix, at its
option, either will repair the defective product without charge for parts and labor, or will provide a replacement
in exchange for the defective product. Parts, modules and replacement products used by Tektronix for warranty
work may be n
the property of Tektronix.
ew or reconditioned to like new performance. All replaced parts, modules and products become
In order to o
the warranty period and make suitable arrangements for the performance of service. Customer shall be responsible
for packaging and shipping the defective product to the service center designated by Tektronix, with shipping
charges prepaid. Tektronix shall pay for the return of the product to Customer if the shipment is to a location within
the country in which the Tektronix service center is located. Customer shall be responsible for paying all shipping
charges, duties, taxes, and any other charges for products returned to any other locations.
This warranty shall not apply to any defect, failure or damage caused by improper use or improper or inadequate
maintenance and care. Tektronix shall not be obligated to furnish service under this warranty a) to repair damage
result
b) to repair damage resulting from improper use or connection to incompatible equipment; c) to repair any damage
or malfunction caused by the use of non-Tektronix supplies; or d) to service a product that has been modified or
integrated with other products when the effect of such modification or integration increases the time or difficulty
of servicing the product.
THIS WARRANTY IS GIVEN BY TEKTRONIX WITH RESPECT TO THE PRODUCT IN LIEU OF ANY
OTHER WARRANTIES, EXPRESS OR IMPLIED. TEKTRONIX AND ITS VENDORS DISCLAIM ANY
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
TRONIX' RESPONSIBILITY TO REPAIR OR REPLACE DEFECTIVE PRODUCTS IS THE SOLE
TEK
AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR BREACH OF THIS WARRANTY.
TEKTRONIX AND ITS VENDORS WILL N OT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL,
OR CONSEQUENTIAL DAMAGES IRRESPECTIVE OF WHETHER TEKTRONIX OR THE VENDOR HAS
ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.
[W2 – 15AUG04]
btain service under this warranty, Customer must notify Tektronix of the defect before the expiration of
ing from attempts by personnel other than Tektronix representatives to install, repair or service the product;
Warranty
Tektronix warrants that the media on which this software product is furnished and the encoding of the programs on
the media will be free from defects in materials and workmanship for a period of three (3) months from the date of
shipment. If any such medium or encoding proves defective during the warranty period, Tektronix will provide
a replacement in exchange for the defective medium. Except as to the media on which this software product is
furnished,
Tektronix does not warrant that the functions contained in this software product will meet Customer's requirements
or that the operation o f the programs will be uninterrupted or error-free.
In order to obtain service under this warranty, Customer must notify Tektronix of the defect before the expiration
of the warranty period. If Tektronix is unable to provide a replacement that is free from defects in materials and
workmanship within a reasonable time thereafter, Customer may terminate the license for this software product
and return this software p roduct and any associated materials for credit or refund.
THIS WARRANTY IS GIVEN BY TEKTRONIX WITH RESPECT TO THE PRODUCT IN LIEU OF ANY
OTHER WARRANTIES, EXPRESS OR IMPLIED. TEKTRONIX AND ITS VENDORS DISCLAIM ANY
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
TEKTRO
PAYMENT IS THE SOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR BREACH
OF THIS WARRANTY. TEKTRONIX AND ITS VENDORS WILL NOT BE LIABLE FOR ANY INDIRECT,
SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES IRRESPECTIVE OF WHETHER TEKTRONIX
OR THE VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SU CH DAMAGES.
[W9b – 15AUG04]
this software product is provided “as is” without warranty of any kind, either express or implied.
NIX' RESPONSIBILITY TO REPLACE DEFECTIVE MEDIA OR REFUND CUSTOMER'S
Table of Contents
Important safety information....... .................................. ................................ ............ iv
General safety summary ..................................................................................... iv
Service safety summary ...................... ................................ ................................ vi
Terms in this manual ............. ................................ .................................. ......... vii
Symbols and terms on the product......................................................................... vii
Preface............................................................................................................. viii
Product description ....................... ................................ .................................. . viii
Related documentation................. ................................ ................................ ...... ix
Basic installation............................. ................................ ................................ ....... 1
Check the Shipping list............................. .................................. ......................... 1
Site considerations................................ .................................. ........................... 1
Connect the chassis ground ................................................................................... 2
Connect the accessories....................................................................................... 3
Connect the probes to the instrument. .................................. ................................ ..... 4
First time operation....................... .................................. ................................ ... 5
Power on the instrument .. .................................. ................................ ............. 5
Power off the instrument................................................................................. 5
Create operating system restore discs .......... ................................ ............................. 6
Perform the incoming inspection............................................................................. 6
Verify the probes (Optional) ...................... ................................ ....................... 7
Back up the user files... .................................. ................................ ..................... 7
Remove the replaceable disk drive ....................... .................................. ................. 7
Connect the probes to the target system..................................................................... 8
Product overview ...................... ................................ .................................. ........... 9
Front panel controls ........ .................................. ................................ ................. 9
Side panel connectors ........................................................................................ 10
Rear panel connectors ........................................................................................ 11
Restoring and reinstalling software . ... ... ... . ... ... ... .. .. . ... ... ... . ... ... ... . . .. . ... ... ... . ... ... ... ... . ... ... 13
Restore the operating system ................................................................................ 13
Reinstall the TLA Application Software............. ................................ ...................... 14
Remote operation ............................. ................................ ................................ 14
Calibrate the touchscreen .... ................................ .................................. .............. 15
Other software installation information .................................................................... 16
Upgrade or restore the firmware ............ ................................ ................................ 16
Appendix A: User service procedures........................................................................... 19
Service offerings ............ ................................ ................................ .................. 19
Warranty repair service.................................... ................................ .............. 19
Calibration and repair service ...... ................................ .................................. .. 19
General care ....................... ................................ ................................ ............ 19
TLA6400 Series Logic Analyzers Installation Manual i
Table of Contents
Preventive mai
Clean the flat panel display ............................................................................. 20
Clean the exterior surfaces .............................................................................. 20
Troubleshooting................................... ................................ ............................ 21
Common problems....................................................................................... 21
Diagnostics ............... .................................. ................................ .............. 22
Software pr
Hardware problems ...................................................................................... 22
Network connection problems.......................................................................... 22
Repacking for shipment ............................ ................................ .......................... 23
Appendix B: Accessories and options........................................................................... 25
Accessories .... .................................. ................................ .............................. 25
Options
Appendix C: Network installation site survey.......................... ................................ ........ 27
Index
......................................................................................................... 25
ntenance.................... ................................ .................................. 20
oblems............... .................................. ................................ ...... 22
List of Figures
Figure i: TLA6400 series logic analyzer........................................................................ ix
Figure 1: Accessories connections .......... ................................ ................................ ..... 3
Figure 2: Connecting and disconnecting probes ....................... ................................ ......... 4
ure 3: On/Standby switch location......................... ................................ ................... 5
Fig
Figure 4: Removing the replaceable disk drive ................................................................. 8
Figure 5: Logic analyzer front panel ............................................................................. 9
Figure 6: Side panel connectors ... .................................. ................................ ............ 10
Figure 7: Rear panel connectors ................................................................................. 11
ii TLA6400 Series Logic Analyzers Installation Manual
List of Tables
Table 1: Environmental considerations .......................................................................... 1
Table 2: Ins
Table 3: Additional accessory connection information......................................................... 3
Table 4: Failure symptoms and possible causes.................................. .............................. 21
Table 5: Standard accessories.................................................................................... 25
Table 6: Recommended accessories............................. ................................ ................ 25
Table 7: Power cords.............................................................................................. 26
trument power considerations .......... .................................. ........................... 2
Table of Contents
TLA6400 Series Logic Analyzers Installation Manual iii
Important safety information
Important saf
ety information
This manual c
for safe operation and to keep the product in a safe condition.
To safely perform service on this product, additional information is provided at
the end of this section. (See page vi, Servicesafetysummary.)
General safety summary
Use the product only as specified. Review the following safety precautions to
avoid injury and prevent damage to this product or any products connected to it.
Carefully read all instructions. Retain these instructions for future reference.
Comply with local and national safety codes.
For correct and safe operation of the product, it is essential that you follow
generally accepted safety procedures in addition to the safety precautions specified
in this manual.
The product is designed to be used by trained personnel only.
Only qualified personnel who are aware of the hazards involved should remove
the cover for repair, maintenance, or adjustment.
ontains information and warnings that must be followed by the user
To avoid fire or personal
injury
Before use, always check the product with a known source to be sure it is
operating correctly.
This product is not intended for detection of hazardous voltages.
While using this product, you may need to access other parts of a larger system.
Read the safety sections of the other component manuals for warnings and
cautions related to operating the system.
When incorporating this equipment into a system, the safety of that system is the
responsibility of the assembler of the system.
Use proper power cord. Use only the power cord s pecified for this product and
certified for the country of use.
Do not use the provided power cord for other products.
Ground the product. This product is grounded through the grounding conductor
of the power cord. To avoid electric shock, the grounding conductor must be
connected to earth ground. Before making connections to the input or output
terminals of the product, make sure that the product is properly grounded.
Power disconnect. The power cord disconnects the product from the power
source. See instructions for the location. Do not position the equipment so that
iv TLA6400 Series Logic Analyzers Installation Manual
Important safety information
it is difficult t
all times to allow for quick disconnection if needed.
Observe all terminal ratings. To a v oid fire or shock hazard, observe all ratings
and markings on the product. Consult the product manual for further ratings
information before making connections to the product.
Do not apply a potential to any terminal, including the c ommon terminal, that
exceeds the maximum rating of that terminal.
The measuring terminals on this product are not rated for connection to mains or
Category II, III, or IV circuits.
Do not operate without covers. Do not operate this product with covers or panels
removed, or with the case open. Hazardous voltage exposure is possible.
Avoid exposed circuitry. Do not touch exposed connections and components
when power is present.
Do not operate with suspected failures. If you suspect that there is damage to this
product, have it inspected by qualified service personnel.
Disable the product if it is damaged. Do not use the product if it is damaged
or operate
disconnect the power cord. Clearly mark the product to prevent its further
operation.
o operate the power c ord; it must remain accessible to the user at
s incorrectly. If in doubt about safety of the product, turn it off and
Examine the exterior of the product before you use it. Look for cracks or missing
pieces.
Use only specified replacement parts.
Do not operate in wet/damp conditions. Be aware that condensation may occur if
a unit is moved from a cold to a warm environment.
Do not operate in an explosive atmosphere.
Keep product surfaces clean and dry. Remove the input signals before you clean
the p roduct.
Provide proper ventilation. Refer to the installatio
details on installing the product so it has proper ventilation.
Slots and openings are provided for ventilation and should never be covered or
otherwise obstructed. Do not push objects into any o f the openings.
Provide a safe working environment. Always place the product in a location
convenient for viewing the display and indicators.
Avoid improper or prolonged use of keyboards, pointers, and button pads.
Improper or prolonged keyboard or pointer use may result in serious injury.
n instructions in the manual for
TLA6400 Series Logic Analyzers Installation Manual v
Important safety information
Be sure your wor
ergonomics professional to avoid stress injuries.
Use care when l
handles for lifting and carrying.
WARNING. The product is heavy. To reduce the risk of personal injury or damage
to the device get help when lifting or carrying the product.
Use only the Tektronix rackmount hardware specified for this product.
Servicesafetysummary
The Service safety summary section contains additional information required to
safely perform service on the product. Only qualified personnel should perform
service procedures. Read this Service safety summary and the General safety
summary before performing any service procedures.
To avoid electric shock. Do not touch exposed connections.
Do not service alone. Do not perform internal service or adjustments of this
product unless another person capable of rendering first aid and resuscitation is
present.
k area meets applicable ergonomic standards. Consult with an
ifting and carrying the product. This product is provided with
Disconnect power. To avoid electric shock, switch off the product power and
disconnect the power cord from the mains power before removing any covers or
panels, or opening the case for servicing.
Use care when servicing with power on. Dangerous voltages or currents may exist
this product. Disconnect p ower, remove battery (if applicable), and disconnect
in
test leads before removing protective panels, soldering, or replacing components.
Verify safety after repair. Always recheck ground continuity and mains dielectric
strength after performing a repair.
vi TLA6400 Series Logic Analyzers Installation Manual
Terms in this manual
These terms may appear in this manual:
WAR N ING. Warning statements identify conditions or practices that could result
in injury or loss of life.
CAUTION. Caution statements identify conditions or practices that could result in
damage to this product or other property.
Symbols and terms on the product
Important safety information
These ter
The following symbol(s) may appear on the product:
ms may appear on the product:
DANGER indicates an injury hazard immediately accessible as you read
the mark
WARNING indicates an injury hazard not immediately accessible as you
read th
CAUTION indicates a hazard to property including the product.
ing.
emarking.
When this symbol is marked on the product, be sure to consult the manual
to find out the nature of the potential hazards and any actions which have to
be taken to avoid them. (This symbol may also be used to refer the user to
ratings in the manual.)
TLA6400 Series Logic Analyzers Installation Manual vii
Preface
Preface
Product description
This manual c
and related accessories.
To prevent p
starting service:
The proced
personnel.
Read the Ge
the beginning of this manual.
Be sure t
The TLA
standard instruments come with 40 ps MagniVu timing, 333 MHz state clock, and
2 Mb record length. The following instruments make up the TLA6400 series
family:
TLA6401, a 34 channel logic analyzer
TLA6402, a 68 channel logic analyzer
ontains information needed to install your Tektronix logic analyzer
ersonal injury or damage, consider the following requirements before
ures in this manual should be performed only by qualified service
neral Safety Summary and Service Safety Summary found at
o follow all warnings, cautions, and notes in this manual.
6400 Series Logic Analyzers are stand-alone logic analyzers; the
403, a 102 channel logic analyzer
TLA6
TLA6404 a 136 channel logic analyzer
The logic analyzers are built on the Microsoft Windows operating system, which
allows you to install PC-compatible, third-party hardware and software on the
strument.
in
viii TLA6400 Series Logic Analyzers Installation Manual
Preface
The user interf
ace operates under the Microsoft Windows operating system.
Microsoft recommends the following to make sure your instrument is protected:
Use an interne
t firewall.
Install operating system updates regularly.
Use up-to-date antivirus software.
Relat
ed documentation
Figure i: TLA6400 series logic analyzer
The following table lists related documentation, available as printed documents
or as PDF documents on the TLA Documentation CD and on the Tektronix Web
e (www.tektronix.com). Other documentation, such as online help, is available
sit
on the instrument.
Related documentation
Item Purpose
gh-level operational overview
TLA Quick Start User manuals
Online Help
Installation Reference sheets High-level i nstallation information
nstallation manuals
I
XYZs of Logic Analyzers
Hi
-depth operation and UI help
In
Detailed first-time installation information
Logic analyzer basics
TLA6400 Series Logic Analyzers Installation Manual ix
Preface
Related documentation (cont.)
Item Purpose
Declassification and Securities instructions Data security concerns specific to sanitizing
or removing memory devices from Tektronix
products
Application notes
Product Specifications & Performance
Verification procedures
Field upgrade kits
Optional service manuals Self-service documentation for modules and
Collection of logic analyzer application
specific notes
TLA P roduct specifications and performance
verification procedures
Upgrade information for your logic analyzer
mainframes
x TLA6400 Series Logic Analyzers Installation Manual
Basic installation
Check the Shipping list
Site considerations
This chapter describes the steps needed to install your Tektronix logic analyzer
and related accessories.
Verify that you have received all of the parts of your logic analyzer using the
shipping list and the accessories list. (See page 25, Accessories.) Also check
for the following:
Power cords are correct for your geographical area
Correct probes
Standard accessories
All optional accessories that you ordered
Read this section before installing the logic analyzer. This section describes
operating considerations and power requirements for your logic analyzer. The
environmental considerations apply to all TLA6400 series products.
Table 1: Environmental considerations
Feature Description
Temperature
Humidity
Altitude
Operating
perating
Nono
rating
Ope
Nonoperating
erating
Op
Nonoperating
+5 °C to +40 °C
Cto+60°C
–20 °
to 80% relative humidity, non-condensing
20%
o 80% relative humidity, non-condensing
8% t
3000 m (9842.5 ft.)
To
12,000 m (39,370 ft.)
To
CAUTION. Allow a 15.3 cm (6-in) clearance at the back and sides of the instrument
to allow proper cooling. Avoid blocking any exhaust or intake fans or vents when
usingtheinstrumentonacartorinaninstrumentrack. Avoidplacingloose
paper or other material near the bottom intake vents that could suck against the
instrument and block air flow. Inadequate clearances can damage the instrument.
TLA6400 Series Logic Analyzers Installation Manual 1
Basic installation
Use the logic an
position (on the bottom feet). The front feet extend to give a better view of the
instrument display.
Table 2: Instrument power considerations
Feature Description
Voltage range and
frequency
Power consumption 400 W maximum
Connect the chassis ground
Use the chassis ground connections to connect the grounds of the target system
(system-under-test) to the logic analyzer to verify a common ground connection
between instruments. (See Figure 1.)
CAUTION.
To reduce the risk of ground-loop noise, ground all of the instruments in the
system to the logic analyzer using the ground connections shown.
alyzer on a bench, in an instrument rack, or on a cart in the normal
100-240 VAC ±10%, 50-60 Hz ±5%
2 TLA6400 Series Logic Analyzers Installation Manual
Basic installation
Connect the ac
cessories
After installing the logic analyzer in the desired location, connect the accessories
such as an external monitor, keyboard, and printer. (See Figure 1.)
Figure 1: Accessories connections
Connect additional accessories as needed. (See Table 3.)
Table 3: Additional accessory connection information
Item Description
tor
Moni
N
LA
Printer
There are two display ports on the logic analyzer: VGA, and DVI. Simulscan mode displays the same
information o n the internal display and the external monitor connected to either Primary or Secondary.
ange the display settings, right-click the mouse on the desktop, and select Properties > Settings >
To c h
Advanced > Intel Graphics. Note that some of the display settings may not function until you connect an
external monitor.
onnect a VGA monitor to the DVI connector, use a VGA-to-DVI adapter. If you use a nonstandard
To c
monitor, you may need to change the Windows display settings to obtain the proper resolution.
Connect the logic analyzer to your network through the Gbit LAN connectors. Remotely control the logic
analyzer through a LAN switch using a PC (loaded with the TLA application software).
The instruments s end printer information to the USB ports. Use any of the four USB ports for your printer.
TLA6400 Series Logic Analyzers Installation Manual 3
Basic installation
Connect the pr
obes to the instrume nt
After you have connected all the accessories, connect the probes to the logic
analyzer.
NOTE. Attac
Refer to the respective probe instruction manual for the probe labeling procedures.
The probe instruction manuals are on the TLA Documentation CD or can be
downloaded from the Tektronix Web site (www.tektronix.com/manuals).
1. Match the label of the logic analyzer-end of the probe to the probe connector
label on the side of instrument.
Insert the probe into the respective probe connector and lock it in place.
2. To remove the probe from the instrument, press the button on the probe
connector and pull the connector from the instrument.
For additional information on the individual probes, refer to the instructions that
accompanied your probes. (See Figure 2.)
h the labels to the probes before connecting the probes to instrument.
Figure 2: Connecting and disconnecting probes
4 TLA6400 Series Logic Analyzers Installation Manual
First time operation
Basic installation
Use the information in this section to turn on the logic analyzer for the first time.
Power on the in strument
Follow these
1. Connect the power cord to the logic analyzer.
2. If you have an external monitor, connect the power cord and turn on the
monitor.
3. Press the On/Standby switch to turn o n the logic analyzer. (See Figure 3.)
4. Wait for the logic analyzer to complete the power-on self tests.
steps to power on the logic analyzer:
Power off the instrument
re 3: On/Standby switch location
Figu
To power off the logic analyzer, press the On/Standby switch. The logic analyzer
a built-in soft power-off function that safely powers off the logic analyzer
has
when you press the On/Standby switch.
WAR N ING. To avoid the chance of electrical shock when opening the instrument
or accessing any location that may have a voltage applied, always unplug the
instrument to disconnect it from the mains power. Do not unplug the instrument
when it is powered on otherwise you can damage the instrument.
TLA6400 Series Logic Analyzers Installation Manual 5
Basic installation
Create o perat
ing system restore discs
The instrument does not ship with an operating system restore disc. Use the
following procedure to create a set of discs that enable you to restore the operating
system if the
NOTE. This procedure creates a set of restore discs for the Microsoft Windows
operating system. After restoring the operating system, use the TLA Application
disc to reinstall the TLA application software. (See page 13, Restore the operating
system.)
Complete the following steps to create a set of restore discs. You will need blank
discs (one for each backup file).
1. Insert a blank disc in the instrument DVD drive.
2. Open the Windows Explorer and navigate to C:\backup.
The backup folder contains the operating system restore files. You will need
to create one disc per file in the folder.
3. Right-click the first file and select Burn image to disc.
4. Repea
need arises.
t the previous step for each file in the folder.
Perform the incoming inspection
oming inspection consists of verifying the basic operation of the logic analyzer.
Inc
The power-on diagnostics check the basic functionality. The diagnostics run
every time you turn on the logic analyzer.
You can also verify more detailed functionality by running the extended
diagnostics.
To run the extended diagnostics, perform the following:
isconnect any probes attached to the instrument.
1.D
2. Select the System menu and click Calibration and Diagnostics.
3. Run the extended diagnostics by selecting the Extended Diagnostics tab. The
results of the tests display in the property page.
4. Verify that all tests pass.
6 TLA6400 Series Logic Analyzers Installation Manual
Basic installation
Verify the probes (Optional)
Connect the log
threshold levels for the probes to acquire the signals. Use the threshold and activity
indicators in the LA Setup window to verify signal activity at the probe tips.
To check the mainframe diagnostics not covered by the TLA Application
software, run the TLA Mainframe Diagnostics located under the Windows Start
menu using the following path: Start > All Programs > Tektronix Logic Analyzer
> TLA Mainframe Diagnostics. Exit the TLA Application before running the
external diagnostics.
Back up the u ser files
Back up your user files on a regular basis. Use the Windows backup tools or copy
the files t
on a regular basis.
o another media. Always keep a backup copy of files that you access
Remove the replaceable disk drive
CAUTION. To avoid permanently damaging the replaceable disk drive, do not
remove it while the instrument is powered on. Always power off the instrument
e removing the disk drive.
befor
ic analyzer probes to a signal source and (if necessary) adjust the
1. Verify that the instrument is powered off.
2. Loosen the thumb screws on the hard disk drive carrier.
3. Pull on the replaceable hard disk drive cartridge to remove it from the chassis.
TLA6400 Series Logic Analyzers Installation Manual 7
Basic installation
Figure 4: Removing the replaceable disk drive
Connect the probes to the target system
The logic analyzer connects to the target system through the probes. The logic
analyzer probes allow you to connect to the target system in several different
ways. For probe-specific connection details, refer to the appropriate probe
instruction manual or browse the Tektronix Web site.
8 TLA6400 Series Logic Analyzers Installation Manual
Product overview
This chapter describes the product controls and connectors of the logic analyzers.
Refer to the TLA Quick Start User Manual for operating information on the logic
analyzer.
Front panel
controls
Use the front-panel controls to operate most of the logic analyzer. (See Figure 5.)
Figure 5: Logic analyzer front panel
TLA6400 Series Logic Analyzers Installation Manual 9
Product overview
Side panel con
nectors
The following connections are available on the side panel of the instrument. (See
Figure 6 .)
Probe connectors. The number of connectors depend on your instrument type.
Analog output connectors. Connect a BNC cable to one of these connectors
to provide an analog output signal to another instrument. (Refer to the TLA
online help for information on using the iCapture Analog Feeds.)
Figure 6: Side panel connectors
10 TLA6400 Series Logic Analyzers Installation Manual
Rear panel connectors
Product overview
The following external connections are available on the rear panel of the
instrument. (See Figure 7 on page 11.)
System Trigger In and System Trigger Out, used to receive or send a trigger
from/to an external source
External Signal In and External Signal Out, used to receive or send a signal
from/to an external source
Accessory connections, such as USB, LAN, and audio/video outputs
Figure 7: Rear panel connectors
TLA6400 Series Logic Analyzers Installation Manual 11
Product overview
12 TLA6400 Series Logic Analyzers Installation Manual
Restoring and reinstalling software
Most of the software is installed when your instrument is shipped from
the factory. Refer to this section if you need to reinstall your software.
These instru
and operating system. To upgrade to a newer TLA application software
version, download the latest software version from the Tektronix Web site at
www.tektronix.com/software/downloads. This section also provides
information on installing related logic analyzer software on a PC for remote
operation or for offline applications.
ctions refer only to reinstalling the TLA application s oftware
NOTE. If y
software version matches that of the main application on the logic analyzer.
Restore the operating system
If the need arises, the instrument contains an operating system restore file on a
separate partition of the hard drive or you can restore the operating system from
discsthatyoumayhavecreated. (Seepage6,Create operating system restore
.)
discs
CAUTION. Restoring the operating system reformats the hard disk drive. All
saved will be lost. Save important files to external media before restoring the
operating system.
1. Restart the instrument. During the startup process, you will see the following
message at the top of the screen:
Starting Acronis Loader press F5 for Acronis Startup
Recovery Manager
NOTE. To successfully complete the system restore process you must use the
Windows version of the Acronis software. Using a generic MAC keyboard starts
the DOS version of the Acronis software. Do not use a MAC keyboard.
ou install or reinstall software on a remote PC, make sure that the
2. Repeatedly press the F5 key until the Acronis True Image Tool opens. There
is a short delay from the time the message appears until the instrument
proceeds with the normal instrument startup. If the instrument does not
open the Acronis application, power off the instrument, and then power on
the instrument and try again.
TLA6400 Series Logic Analyzers Installation Manual 13
Restoring and reinstalling software
3. Click Recover.
4. In the Confirmation dialog box, click Yes to restore the instrument
operating system, or No to exit the restore process. The restore process
takes approximately 30 minutes; the actual time depends on the instrument
configuration.
Reinstall the TLA Application Software
Complete the following steps to reinstall the latest version of the TLA application
software. Use these steps as a first resort to recovering from application software
problems. If you still experience problems you may have to restore the hard disk
image. (See page 13, Restore the operating system.)
While using this procedure you will be asked to log on a s Administrator. The
logic analyzer is initially set up to automatically log on as Administrator (with no
password) so you may not see the login prompt. If the network setups have been
changed on your instrument, make sure that you log on as Administrator or as a
user who has administrator privileges. Failure to do so can prevent the software
upgrade from completing successfully.
Remote operation
1. Log on to the instrument as Administrator and quit any applications.
2. Install t he TLA Application Software CD in the CD drive of the logic analyzer.
3. If the installation software does not start automatically, click Run in
the Windows Start menu to display the Run dialog box. Enter D:\TLA
Application SW\Setup.exe in the Run dialog box (if your CD drive is not the
D-drive, enter the appropriate letter for your drive).
4. Click OK to perform the installation.
If you have an older version of the software on the hard disk, the installation
program will detect it and ask to remove it. Follow the on-screen instructions
to remove the software, answering "Yes" to any prompts.
5. After the software is successfully installed, restart the instrument.
Install the TLA application software on a PC for the following purposes:
Run the TLA application software in the Offline mode.
Control a logic analyzer with the same TLA Application Software over a
network.
NOTE. Be sure to abide by the license agreements for any third-party software
installed on your PC or on the instrument.
14 TLA6400 Series Logic Analyzers Installation Manual
Restoring and reinstalling software
Install the TLA Application
Software on a PC
Browse to the TL
program. Follow the on-screen instructions to install the TLA application
software.
If you have an older version of the software on the hard disk, the installation
program will detect it and ask to remove it. Follow the on-screen instructions to
remove the software, answering "Yes" to any prompts. Restart the instrument
when prompted and run the Setup.exe program again.
Start the software by double-clicking on the TLA Application icon. The TLA
Startup dialog box displays.
1. Select an instrument in the TLA Connection dialog box, and then click the
Connect button. If your instrument is connected to a network, you can connect
to any instrument on your local network that has a TLA server running,
enabled
2. Click Offline to start an offline version of the TLA application software.
The TLA
connecting to a real instrument. You can analyze previously acquired data
from a logic analyzer, create or modify reference memories, or perform
system tests without being connected to a real instrument.
A Application software folder on the CD and run the Setup.exe
, and is not being used by another user.
Offline software allows you to run the TLA application without
Calibrate the touchscreen
Perform the following steps to calibrate the touchscreen:
1. Go to the Windows desktop and the double-click the Touchscreen Configurator
2. Follow the on-screen instructions to perform the alignment routine. Use a
You can also customize some of the functions of your touchscreen in the Touch
Screen Properties window. Right-click the selection text to view a description of
the function.
(the pointing Device icon or small mouse graphic).
stylus for the best accuracy.
TLA6400 Series Logic Analyzers Installation Manual 15
Restoring and reinstalling software
Other softwar
e installation information
If you purchased any microprocessor support packages, you need to reinstall
them after you reinstall the operating system and TLA application. If you do not
have a copy of
Account Manager to order a replacement copy. If you cannot contact the account
manager, contact the Tektronix Support Center (refer to Contacting Tektronix at
the beginning of this document).
Upgrade or restore the firmware
You may have to upgrade the firmware on the logic analyzer if the firmware
version is not compatible with the TLA application software version. This will
be indicated by one or more messages when you start the logic analyzer. The
most current firmware for the TLA application software resides in a file on the
hard disk of the logic analyzer.
Use the following procedure to upgrade the firmware:
1. Exit the logic analyzer application.
2. Click Start > All Programs > Tektronix Logic Analyzer > TLA Firmware
Loader.
the microprocessor support software, contra ct your Tektronix
3. If the Connection dialog box appears, select the i nstrument that you want to
upgrade (typically the Local instrument) and click Connect.
4. The Firmware Loader dialog box appears. You have the choice of loading
either Mainframe Firmware or Instrument Module Firmware. Click the Load
button corresponding to Mainframe Firmware (top part of the dialog box).
5. A list of all the currently installed Mainframe firmware displays. The list
shows the version currently running a nd the version available for installation.
Select the items that you want to load. If all firmware versions are up-to-date,
clickCloseandgotostep14.
6. Click the Update Firmware button. A dialog box displays a list o f available
firmware images.
7. Select the appropriate file. C lick Open to open the selected firmware image.
You must do this for each firmware image selected.
8. The Firmware Load Progress dialog displays. Click the Start Flash Operation
button to start the flash operation for the selected flash images. Once the flash
operation is started it cannot be canceled.
9. As the flash operation runs, it identifies what steps are being performed. When
complete, it will inform you to restart the instrument.
10. Turn off and restart the instrument after the flash operation is complete.
11. Exit the logic analyzer application.
16 TLA6400 Series Logic Analyzers Installation Manual
Restoring and reinstalling software
12. Click Start > A l
Loader.
13. If the Connect
upgrade (typically the Local instrument) and click Connect.
14. Click the Lo
part of the dialog box).
15. If the firmwa
Firmware from the Execute menu.
16. Select the
17. Click OK. You will be prompted to confirm your action; click Yes.
18. When the process has completed, exit the firmware loader program and power
off the logic analyzer. You must power off the logic analyzer to allow the
TLA appl
19. Locate the big label on the instrument.
20. Record the firmware version that is printed on the label. You will need this
information to see that the firmware version matches the label.
21. Power on the logic analyzer.
l Programs > Tektronix Logic Analyzer > TLA Firmware
ion dialog box appears, select the instrument that you want to
ad button in the Instrument Module Firmware section (bottom
re version is less than the FW Required version, then select Load
proper firmware file (TLA640X.lod).
ication to start up properly.
22. After the logic analyzer completes the power-on diagnostics, select System
Properties from the System menu.
23. Click the LA1 tab.
24. Verify that the firmware version matches the version on the label that you
recorded in step 20.
25. If the firmware versions do not match, power off the instrument, and update
the label.
TLA6400 Series Logic Analyzers Installation Manual 17
Restoring and reinstalling software
18 TLA6400 Series Logic Analyzers Installation Manual
Appendix A: User service procedures
This appendix describes high-level service information and procedures for the
Tektronix logic analyzers.
Service offerings
Tektronix provides service to cover repair under warranty and other services that
are designed to meet your specific service needs.
Whether providing warranty repair service or any of the other services listed
below, Tektronix service technicians are well equipped to service the logic
analyzers. Services are provided at Tektronix Service Centers and on-site at your
facility
, depending on your location.
Warranty repair service
Calibration and repair
General care
servi
Tektronix warrants this product as described in the warranty statements at the
front of this manual. Tektronix technicians provide warranty service at most
nix service locations worldwide. The Tektronix product catalog lists all
Tektro
service locations worldwide.
In addition to warranty repair, Tektronix Service offers calibration and other
ces that provide cost-effective solutions to your service needs and quality-
servi
ce
standards compliance requirements. Our instruments are supported worldwide
by the leading-edge design, manufacturing, and service resources of Tektronix to
provide the best possible service.
Protect the instrument from adverse weather conditions. The instrument is not
waterproof. Do not store or leave the instrument where the LCD display will be
exposed to direct sunlight for long periods of time.
AUTION. To avoid damage to the instrument, do not expose it to sprays, liquids,
C
or solvents.
TLA6400 Series Logic Analyzers Installation Manual 19
Appendix A: User service procedures
Preventive maintenance
Once a year the electrical performance should be checked and the instrument
accuracy should be certified (calibrated). This service must be performed by
a qualified service technician using the procedures outlined in the appropriate
service manual for the Tektronix Logic Analyzer product.
Preventive maintenance mainly consists of periodic cleaning. Periodic cleaning
reduces instrument breakdown and increases reliability. Clean the instrument as
needed, ba
frequent cleaning than computer room conditions.
sed on the operating environment. Dirty conditions may require more
Clean the flat panel display
Refer to y
for the probes and probe connectors.
The LCD flat panel is a soft plastic display and must be treated with care during
cleanin
CAUTION. Improper cleaning agents or methods can damage the flat panel
display.
Do not use abrasive cleaners or commercial glass cleaners to clean the display
surface.
Do not spray liquids directly on the display surface.
Do n
Avoid getting moisture inside the instrument while cleaning the display; use only
eno
Clean the flat panel display surface by gently rubbing the display with a
eanroom wipe (such as Wypall Medium Duty Wipes, #05701, available from
cl
Kimberly-Clark Corporation).
our logic analyzer probe instructions for specific cleaning procedures
g.
ot scrub the display with excess ive force.
ughsolutiontodampenthewipe.
f the display is very dirty, m oisten the wipe with distilled water or a 75%
I
isopropyl alcohol solution and gently rub the display surface. Avoid using excess
force or you may damage the plastic display surface.
Clean the exterior surfaces
20 TLA6400 Series Logic Analyzers Installation Manual
Clean the exterior surfaces with a dry, lint-free cloth or a soft-bristle brush. If dirt
remains, use a cloth or swab dampened with a 75% isopropyl alcohol solution. A
swab is useful for cleaning in narrow spaces around the controls and connectors.
Do not use abrasive compounds on any part of the instrument.
To avoid damaging the instrument follow these precautions:
Appendix A: User service procedures
Avoid getting m
oisture inside the instrument during external cleaning and use
only enough solution to dampen the cloth or swab.
Do not wash the front-panel On/Standby switch. Cover the switch while washing
the instrument.
Use only deionized water when cleaning. Use a 75% isopropyl alcohol solution as
a cleanser and rinse with deionized water.
Do not use chemical cleaning agents; they may damage the instrument. Avoid
chemicals that contain benzene, toluene, xylene, acetone, or similar solvents.
Troubleshooting
Review the following sections if you encounter any problems with your
instrument. For additional help, contact your local Tektronix Service
Representative.
Common problems
Table 4: Failure symptoms and possible causes
Symptom Possible causes and recommended action
Instrument does not turn on
External monitor does not turn on
Monitor display is blank
Instrument turns on but does not
complete the power-on sequence
Power-on diagnostics fail Instrument failure: contact your local Tektronix service center.
Instrument does not recognize
accessories such as monitor,
printer, or keyboard
Use the following table to isolate problems. This list is not exhaustive, but it may
help you eliminate problems that are easy to fix, such as an open fuse.
Verify that the power cord is connected to the instrument and to the power source.
Check that the instrument receives power when you press the On/Standby switch. Check that
fans start and that front-panel indicators light.
Check that power is available at the power source. Instrument failure: contact your local
Tektronix service center.
Check the monitor power cord connection.
Check for failed fuse, if one exists.
Check external display connection.
Monitor failure: contact the vendor of your monitor for corrective action.
Check that the monitor is connected to the mainframe; replace the cable if necessary.
If instrument display is blank, try connecting an external monitor; if both displays are blank,
contact your local Tektronix service center.
External monitor controls turned down; adjust monitor c ontrols for brightness and contrast.
Check the controller BIOS s etups for the monitor.
Faulty monitor: contact the vendor of your monitor for corrective action.
Make sure that the instrument boots from the hard disk drive. Remove any discs from the
disk drive.
Possible software failure or corrupted hard disk drive. (See page 22, Software problems.)
Check that accessories are properly connected or installed. Try connecting other standard
PC accessories or contact your local Tektronix service center.
TLA6400 Series Logic Analyzers Installation Manual 21
Appendix A: User service procedures
Table 4: Failure symptoms and possible causes (cont.)
Symptom Possible causes and recommended action
Windows comes up but the TLA
application does not
Windows comes up in Safe mode Exit the Safe mode and restart the instrument.
Instrument not set up to start the TLA application at power-on. Start application from the
desktop, by double-clicking the TLA icon located on your desktop.
Faulty or corrupt software. Reinstall the application software.
Incompatible hardware and hardware driver software. Either install the hardware driver or
remove the incompatible hardware.
Diagnostics
Software problems
Hardware problems
The logic analyzer runs power-on diagnostics every time you start the TLA
application if the box is checked in the Configuration dialog box. View the
results of the diagnostics b y selecting Calibration and Diagnostics from the
System menu. If desired, run more detailed diagnostics by selecting Extended
diagnostics. Here you can run all tests, loop on one or more tests, or loop on a test
until a
failure occurs.
Before running the extended diagnostics, disconnect any attached probes.
The TLA mainframe diagnostics program is a stand-alone application. These
diagnostics check the operation of the mainframe beyond the basic PC circuitry.
e diagnostics also check the front-panel knobs of the portable mainframe.
Thes
Your logic analyzer comes with most software installed. Before running any of
the diagnostics, check the online release notes to verify that the logic analyzer
ftware is compatible with the module firmware.
so
Many software problems are due to corrupted or missing software files. In most
ases the easiest way to solve software problems is to reinstall the software
c
and follow the on-screen instructions. (See page 13, Restoring and reinstalling
software.)
If you are certain that you have installed the logic analyzer correctly, run the
extended diagnostics (located under the System menu) to identify any problems.
You can also run the external TLA mainframe diagnostics to identify problems
not covered by other diagnostics. The TLA mainframe diagnostics a re located
under the Start menu under the Tektronix Logic Analyzer programs.
Network connection
problems
Version 5.6 or higher of the TLA application software allows you to connect the
logic analyzer to a network where you can control the instrument from a PC.
Verify that the PC and the logic analyzer are connected to the network. The TLA
application software must be installe d on the PC and the logic analyzer. The TLA
server must be running on the logic analyzer.
22 TLA6400 Series Logic Analyzers Installation Manual
Appendix A: User service procedures
Repacking for shipment
Complete the fo
1. On the logic analyzer, click Start > Programs > Tektronix Logic Analyzer >
TLA Server. An
2. Right-click the TLA Server icon and select Start TLA Server. The red circle
disappears
Check with your system administrator to address other network problems.
If the logic analyzer is to be shipped to a Tektronix service center for repair, attach
a tag to th
serial number, and a description of the problem(s) encountered and/or service
required. Always include the probes so that the entire unit can be tested.
When packing an instrument for shipment, use the original packaging. If it is
unavailable or not fit for use, contact your Tektronix representative to obtain
new packaging.
llowing steps to start the TLA server:
icon with a red circle appears in the toolbar.
indicating the server is running.
e mainframe or module showing the owner's name and address, the
TLA6400 Series Logic Analyzers Installation Manual 23
Appendix A: User service procedures
24 TLA6400 Series Logic Analyzers Installation Manual
Appendix B: Accessories and options
Accessories
Table 5: Standard accessories
Quantity Accessory Part number
1 ea Power cord clip 343-1213-00
1 ea Mini keyboa
1ea
1 ea Front panel cover 200-4939-00
USB optical
Product CD, TLA application software V6.1
Microsoft Windows 7 (64–bit) Certificate of Authenticity
(COA) for
Certific
Table 6: Recommended accessories
Quantity Accessory Part number
Logic analyzer cart
2-shelf cart LACART
3-shelf cart
1 ea Wheeled transit case 016-2066-xx
1 ea Rackmount kit 020-2664-xx
1ea
Additional removable hard drive assembly; no software
rd
wheeled mouse
New PCs
ate of Traceable Calibration
119-7275-0
119-7054-00
K4000
650-4815-xx
0
Options
Option Description
18 Add touchscreen
1C Add iView External Oscilloscope Cable kit
2C Add USB-iView External Oscilloscope Cable kit
dd accessory pouch
PO
1S
2S
3S
4S
5S
1T Increase to 667 MHz state clock
AM
TLA6400 Series Logic Analyzers Installation Manual 25
A
Increase to 4 Mb record length
Increase to 8 Mb record length
Increase to 16 Mb record length
Increase to 32 Mb record length
Increase to 64 Mb record length
Enables Analog Mux and adds four iCapture, BNC-to-BNC, low-loss, 10x cables
Appendix B: Accessories and options
Option Description
Manuals
L0
L5
L10
L99 No manuals
Service offerings
C3 Calibration services extended to cover three years
C5 Calibration services extended to cover five years
D1
D3
D5
R3 Repair warranty extended to cover three years
R5
R3DW
R5DW
Add English ma
Documentation CD)
Add Japanese manuals (TLA Product Safety & Compliance Instructions and
TLA Documentation CD)
Add Russian manuals (TLA Product Safety & Compliance Instructions and TLA
Documentat
Calibration data report
Test Data for calibration services in Opt. C3
Test Data for calibration services in Opt. C5
Repair warranty extended to cover five years
Repair service coverage three years (includes product warranty period); three
year period starts at time of customer instrument purchase
Repair service coverage five years (includes product warranty period); five year
iod starts at time of customer instrument purchase
per
nuals (TLA Product Safety & Compliance Instructions and TLA
ion CD)
Table 7: P ower cords
Option Description
A0
A1
A2
A3
A4
A5
A6
A10
A11
A12
A99 No power cord
North America, IEC320 C13
Universal European, IEC320 C13
United Kingdom, IEC320 C13
Australia, IEC320 C13
240 V North American, IEC320 C13
Switzerland, IEC320 C13
Japan, IEC320 C13
China, IEC320 C13
India/South Africa, IEC320 C13
Brazil, IEC320 C13
26 TLA6400 Series Logic Analyzers Installation Manual
Appendix C: Network installation site survey
Photocopy this sheet and use it for your system installation.
Customer:
Installer:
Date:
Networking information (Share with customer IT department)
Item Description Value
1
2
3
4 Admin password
5
6
7
IP address default DHCP
Operating System/Service Pack
Computer name
Firewall
Virus Scanner
Network Port Information
Microsoft, enabled
None
TLA A pplication – port 111
TPI.NET – port 9000
Network installation information (Provided by IT department)
Item Description Value
1User
2
3 Domain name
4
5
6
7
8
9
10
Other notes:
Name
ult password
Defa
DNS suffix
IP address (Fixed or DHCP)
Security requirements
Computer naming convention
DNS address
Proxy Server address
RJ45 outlet location/activation
TLA6400 Series Logic Analyzers Installation Manual 27
Appendix C: Network installation site survey
28 TLA6400 Series Logic Analyzers Installation Manual
Index
A
accessories, 25
connecting,
optional, 25
standard, 25
activity indicators, 7
3
C
calibration
service, 19
touchscr
chassis ground location, 2
cleaning, 20
LCD display, 20
connecting
accessories, 3
probe
connectors
rear panel, 11
side panel, 10
een, 15
s, 4, 8
D
diagnostics, 22
mainframe, 22
kdrive
dis
removal, 7
E
extended diagnostics, 22
external connectors, 11
F
firmware
upgrading, 16
front panel controls, 9
G
general maintenance, 19
ground
chassis, 2
H
hardware problems, 22
I
incoming in
installing
software: TLA application
spection, 6
software, 14
L
logic analyzer
chassis ground connections, 2
connect
installing software, 13
reinstalling software, 13
shipping list, 1
site considerations, 1
TLA6400 Series
ing probes, 4
iption, ix
descr
M
mainframe
diagnostics, 22
N
network problems, 22
O
on/standby switch, 5
operating system
estoring, 13
r
operating system restore discs, 6
optional accessories, 25
os restore discs, 6
P
power cords, 26
power-on diagnostics, 22
power-on procedure, 5
preventive maintenance, 20
cleaning, 20
LCD display, 20
probes
connecting
problems
hardware, 22
network connection, 22
software, 22
probes, 4, 8
R
reinstalling software
TLA appl
related documentation, ix
removing the disk drive, 7
repacking for shipment, 23
repair service, 19
replaceable disk drive, 7
ring the operating system, 13
resto
ication software, 14
S
service
calibration and repair
service, 19
mainframe diagnostics, 22
offerings, 19
eventive maintenance, 20
pr
warranty repair service, 19
shipping, 23
shipping list
checking, 1
side panel connectors, 10
site considerations, 1
software
firewall, ix
installing, 13
installing support
packages, 16
mainframe diagnostics, 22
problems, 22
TLA application software, 14
standard accessories, 25
TLA6400 Series Logic Analyzers Installation Manual 29
Index
support packag
installing, 16
es
T
threshold indicators, 7
TLA application software
installing, 14
TLA6400 Series
descripti
on, ix
touchscreen
calibrating, 15
troubleshooting, 22
common problems, 21
U
upgrading firmware, 16
user files
backups, 7
user service
general maintenance, 19
preventive maintenance, 20
W
warranty repair service, 19
30 TLA6400 Series Logic Analyzers Installation Manual
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