xx
TLA6400 Series
ZZZ
Logic Analyzers
Installation Manual
Revision A
www.tektronix.com
P077063200*
*
077-0632-00
Copyright © Tektronix. All rights reserved. Licensed software products are owned by Tektronix or its subsidiaries
or suppliers, and are protected by national copyright laws and international treaty provisions.
Tektronix products are c overed by U.S. and foreign patents, issued and pending. Information in this publication
supersedes that in all previously published material. Specifications and price change privileges reserved.
TEKTRONIX and TEK are registered trademarks of Tektronix, Inc.
MagniVu and TekLink are trademarks of Tektronix, Inc.
Contacting Tektronix
Tektronix, Inc.
14150 SW Karl Braun Drive
P.O . Bo x 500
Beaverton, OR 97077
USA
For product information, sales, service, and technical support:
In North America, call 1-800-833-9200.
Worl d wide , vi s it www.tektronix.com to find contacts in your area.
Warranty
Tektronix warrants that this product will be free from defects in materials and workmanship for a period of one (1)
year from the date of shipment. If any such product proves defective during this warranty period, Tektronix, at its
option, either will repair the defective product without charge for parts and labor, or will provide a replacement
in exchange for the defective product. Parts, modules and replacement products used by Tektronix for warranty
work may be n
the property of Tektronix.
ew or reconditioned to like new performance. All replaced parts, modules and products become
In order to o
the warranty period and make suitable arrangements for the performance of service. Customer shall be responsible
for packaging and shipping the defective product to the service center designated by Tektronix, with shipping
charges prepaid. Tektronix shall pay for the return of the product to Customer if the shipment is to a location within
the country in which the Tektronix service center is located. Customer shall be responsible for paying all shipping
charges, duties, taxes, and any other charges for products returned to any other locations.
This warranty shall not apply to any defect, failure or damage caused by improper use or improper or inadequate
maintenance and care. Tektronix shall not be obligated to furnish service under this warranty a) to repair damage
result
b) to repair damage resulting from improper use or connection to incompatible equipment; c) to repair any damage
or malfunction caused by the use of non-Tektronix supplies; or d) to service a product that has been modified or
integrated with other products when the effect of such modification or integration increases the time or difficulty
of servicing the product.
THIS WARRANTY IS GIVEN BY TEKTRONIX WITH RESPECT TO THE PRODUCT IN LIEU OF ANY
OTHER WARRANTIES, EXPRESS OR IMPLIED. TEKTRONIX AND ITS VENDORS DISCLAIM ANY
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
TRONIX' RESPONSIBILITY TO REPAIR OR REPLACE DEFECTIVE PRODUCTS IS THE SOLE
TEK
AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR BREACH OF THIS WARRANTY.
TEKTRONIX AND ITS VENDORS WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL,
OR CONSEQUENTIAL DAMAGES IRRESPECTIVE OF WHETHER TEKTRONIX OR THE VENDOR HAS
ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.
[W2 – 15AUG04]
btain service under this warranty, Customer must notify Tektronix of the defect before the expiration of
ing from attempts by personnel other than Tektronix representatives to install, repair or service the product;
Warranty
Tektronix warrants that the media on which this software product is furnished and the encoding of the programs on
the media will be free from defects in materials and workmanship for a period of three (3) months from the date of
shipment. If any such medium or encoding proves defective during the warranty period, Tektronix will provide
a replacement in exchange for the defective medium. Except as to the media on which this software product is
furnished,
Tektronix does not warrant that the functions contained in this software product will meet Customer's requirements
or that the operation of the programs will be uninterrupted or error-free.
In order to obtain service under this warranty, Customer must notify Tektronix of the defect before the expiration
of the warranty period. If Tektronix is unable to provide a replacement that is free from defects in materials and
workmanship within a reasonable time thereafter, Customer may terminate the license for this software product
and return this software product and any associated materials for credit or refund.
THIS WARRANTY IS GIVEN BY TEKTRONIX WITH RESPECT TO THE PRODUCT IN LIEU OF ANY
OTHER WARRANTIES, EXPRESS OR IMPLIED. TEKTRONIX AND ITS VENDORS DISCLAIM ANY
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
TEKTRO
PAYMENT IS THE SOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR BREACH
OF THIS WARRANTY. TEKTRONIX AND ITS VENDORS WILL NOT BE LIABLE FOR ANY INDIRECT,
SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES IRRESPECTIVE OF WHETHER TEKTRONIX
OR THE VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SU CH DAMAGES.
[W9b – 15AUG04]
this software product is provided “as is” without warranty of any kind, either express or implied.
NIX' RESPONSIBILITY TO REPLACE DEFECTIVE MEDIA OR REFUND CUSTOMER'S
Table of Contents
General safety summary ............ ................................ .................................. ............ iii
Service safety summary............................................................................................ v
Preface .............................................................................................................. vi
Product description ............. .................................. ................................ ............ vi
Related documentation ................. .................................. ................................ ... vii
Basic installation..................................... ................................ ............................... 1
Check the Shipping list....................................... ................................ ................. 1
Site considerations .................................. ................................ ........................... 1
Connect the chassis ground ................................................................................... 2
Connect the accessories....................................................................................... 3
Connect the probes to the instrument................................... ................................ ..... 4
First time operation ..................... ................................ ................................ ....... 5
Power on the instrument .... ................................ ................................ ............. 5
Power off the instrument ................................................................................. 5
Perform the incoming inspection............................................................................. 6
Verify the probes (Optional).. ................................ ................................ ........... 6
Back up the user files..... ................................ .................................. ................... 6
Remove the replaceable disk drive ....... ................................ .................................. . 6
Connect the probes to the target system..................................................................... 7
Product overview .............................. ................................ ................................ ..... 9
Front panel controls .......... ................................ .................................. ............... 9
Side panel connectors ........................................................................................ 10
Rear panel connectors ........................................................................................ 11
Restoring and reinstalling software . ... ... ... .. .. . ... ... ... ... . .. . ... ... ... .. .. . ... ... ... ... . .. . ... ... ... . . .. . ... 13
Restore the operating system ................................................................................ 13
Reinstall the TLA Application Software................. ................................ .................. 14
Remote operation ............................. ................................ ................................ 14
Calibrate the touchscreen ............................ .................................. ...................... 15
Other software installation information .................................................................... 16
Upgrade or restore the firmware .............. .................................. ............................ 16
Appendix A: User service procedures........................................................................... 19
Service offerings ............ ................................ .................................. ................ 19
Warranty repair service...... ................................ ................................ ............ 19
Calibration and repair service ...... .................................. ................................ .. 19
General care ........................... ................................ ................................ ........ 19
Preventive maintenance ............ ................................ ................................ .......... 20
Clean the flat panel display ............................................................................. 20
Clean the exterior surfaces.............................................................................. 20
Troubleshooting... ................................ ................................ ............................ 21
TLA6400 Series Logic Analyzers Installation Manual i
Table of Contents
Common problem
Diagnostics ............... ................................ ................................ ................ 22
Software problems......... ................................ ................................ .............. 22
Hardware problems...................................................................................... 22
Network connection problems.......................................................................... 22
Repacking for shipment...................... .................................. .............................. 23
Appendix B: Accessories and options........................................................................... 25
Accessories .................................. ................................ ................................ .. 25
Options......................................................................................................... 25
Appendix C: Network installation site survey.............................. .................................. .. 27
Index
List of Figures
Figure i: TLA6400 series logic analyzer....................................................................... vii
Figure 1: Accessories connections ...... .................................. ................................ ....... 3
Figure 2: Connecting and disconnecting probes ....................... ................................ ......... 4
Figure 3: On/Standby switch location............................. ................................ ............... 5
Figure 4: Removing the replaceable disk drive ................................................................. 7
Figure 5: Logic analyzer front panel ............................................................................. 9
Figure 6: Side panel connectors ... .................................. ................................ ............ 10
Figure 7: Rear panel connectors ................................................................................. 11
s................................... ................................ .................... 21
List of Tables
Table 1: E
Table 2: Instrument power considerations .............. ................................ ......................... 2
Table 3: Additional accessory connection information.. ... ... .. .. . ... ... ... ... . .. . ... ... ... . . .. . ... ... ... . . .. . 3
Table 4: Failure symptoms and possible causes.................................... ............................ 21
Table 5: Standard accessories ........................ ................................ ............................ 25
Table 6: Optional accessories .................................................................................... 25
Table 7: Power cords.............................................................................................. 26
ii TLA6400 Series Logic Analyzers Installation Manual
nvironmental considerations .......................................................................... 1
General safety summary
General safet
To avoid fire or personal
injury
y summary
Review the fo
this product or any products connected to it.
To avoid pot
Only qualified personnel should perform service procedures.
While using this product, you may need to access other parts of a larger system.
Read the safety sections of the other component manuals for warnings and
cautions r
Use proper power cord. Use only the power cord specified for this product and
certified for the country of use.
Connect and disconnect properly. Do not connect or disconnect probes or test
leads while they are connected to a voltage source.
Ground the product. This product is grounded through the grounding conductor
of the power cord. To avoid electric shock, the grounding conductor must be
connected to earth ground. Before making connections to the input or output
terminals of the product, ensure that the p roduct is properly grounded.
llowing safety precautions to avoid injury and prevent damage to
ential hazards, use this product only as specified.
elated to operating the system.
Observe all terminal ratings. To avoid fire or shock hazard, observe all ratings
and markings on the product. Consult the product manual for further ratings
information before making connections to the product.
The inputs are not rated for connection to mains or Category II, III, or IV circuits.
Connect the p robe reference lead to earth ground only.
Power disconnect. The power cord disconnects the product from the power source.
Do not block the power cord; it must remain accessible to the user at all times.
Do not operate without covers. Do not operate this product with covers or panels
removed.
Do not operate with suspected failures. If you suspect that there is damage to this
product, have it inspected by qualified service personnel.
Avoid exposed circuitry. Do not touch exposed connections and components when
power is present.
Use proper fuse. Use only the fuse type and rating specified for this product.
TLA6400 Series Logic Analyzers Installation Manual iii
General safety summary
Termsinthismanual
Symbols and terms on the
product
Do not operate i
Do not operate in an explosive atmosphere.
Keep product surfaces clean and dry.
Provide prop
on installing the product s o it has proper ventilation.
These terms may appear in this manual:
WARNING.
in injury or loss of life.
CAUTION
damage to this product or other property.
These t
erms may appear on the product:
DANGER indicates an injury hazard immediately accessible as you read
the ma
n wet/damp conditions.
er ventilation. Refer to the manual's installation instructions for details
Warning statements identify conditions or practices that could result
. Caution statements identify conditions or practices that could result in
rking.
WARNING indicates an injury hazard not immediately accessible as you
the marking.
read
CAUTION indicates a hazard to property including the product.
The following symbol(s) may appear on the product:
iv TLA6400 Series Logic Analyzers Installation Manual
Service safety summary
Service safet
ysummary
Only qualifie
safety summary and the General safety summary before performing any service
procedures.
Do not service alone. Do not perform internal service or adjustments of this
product unless another person capable of rendering first aid and resuscitation is
present.
Disconnect power. To avoid electric shock, switch off the instrument power, then
disconnect the power cord from the mains power.
Use care when servicing with power on. Dangerous voltages or currents may exist
in this p
test leads before removing protective panels, soldering, or replacing components.
To avoi
d personnel should perform service procedures. Read this Service
roduct. Disconnect power, remove battery (if applicable), and disconnect
d electric s hock, do not touch exposed connections.
TLA6400 Series Logic Analyzers Installation Manual v
Preface
Preface
Product description
This manual c
and related accessories.
To prevent p
starting service:
The proced
personnel.
Read the Ge
the beginning of this manual.
Be sure t
The TLA
standard instruments come with 40 ps MagniVu timing, 267 MHz state clock, and
2 Mb record length. The following instruments make up the TLA6400 series
family:
TLA6401, a 34 channel logic analyzer
TLA6402, a 68 channel logic analyzer
ontains information needed to install your Tektronix logic analyzer
ersonal injury or damage, consider the following requirements before
ures in this manual should be performed only by qualified service
neral Safety Summary and Service Safety Summary found at
o follow all warnings, cautions, and notes in this manual.
6400 Series Logic Analyzers are stand-alone logic analyzers; the
403, a 102 channel logic analyzer
TLA6
TLA6404 a 136 channel logic analyzer
The logic analyzers are built on the Microsoft Windows operating system, which
allows you to install PC-compatible, third-party hardware and s oftware on the
strument.
in
vi TLA6400 Series Logic Analyzers Installation Manual
Preface
The user interf
ace operates under the Microsoft Windows operating system.
Microsoft recommends the following to make sure your instrument is protected:
Use an interne
t firewall.
Install operating system updates regularly.
Use up-to-date antivirus software.
Relat
ed documentation
Figure i: TLA6400 series logic analyzer
The following table lists related documentation, available a s printed documents
or as PDF documents on the TLA Documentation CD and on the Tektronix Web
e (www.tektronix.com). Other documentation, such as online help, is available
sit
on the instrument.
Related documentation
Item Purpose
gh-level operational overview
TLA Quick Start User manuals
Online Help
Installation Reference sheets High-level i nstallation information
nstallation manuals
I
XYZs of Logic Analyzers
Hi
-depth operation and UI help
In
Detailed first-tim e installation information
Logic analyzer basics
TLA6400 Series Logic Analyzers Installation Manual vii
Preface
Related documentation (cont.)
Item Purpose
Declassification and Securities instructions Data security concerns specific to sanitizing
or removing memory devices from Tektronix
products
Application notes
Product Specifications & Performance
Verification procedures
Field upgrade kits
Optional service manuals Self-service documentation for modules and
Collection of logic analyzer application
specific notes
TLA Product specifications and performance
verification procedures
Upgrade information for your logic analyzer
mainframes
viii TLA6400 Series Logic Analyzers Installation Manual
Basic installation
Check the Shipping list
Site considerations
This chapter describes the steps needed to install your Tektronix logic analyzer
and related accessories.
Verify that you have received all of the parts of your logic analyzer using the
shipping list and the accessories list. (See page 25, Accessories.) Also check
for the following:
Power cords are correct for your geographical area
Correct probes
Standard accessories
All optional accessories that you ordered
Read this section before installing the logic analyzer. This section describes
operating considerations and power requirements for your logic analyzer. The
environmental considerations apply to all TLA6400 series products.
Table 1: Environmental considerations
Feature Description
Temperature
Humidity
Altitude
Operating
perating
Nono
rating
Ope
Nonoperating
erating
Op
Nonoperating
+5 °C to +40 °C
Cto+60°C
–20 °
to 80% relative humidity, non-condensing
20%
o 80% relative humidity, non-condensing
8% t
3000 m (9842.5 ft.)
To
12,000 m (39,370 ft.)
To
CAUTION. Allow a 15.3 cm (6-in) clearance at the back and sides of the instrument
to allow proper cooling. Avoid blocking any exhaust or intake fans or vents when
usingtheinstrumentonacartorinaninstrumentrack. Avoidplacingloose
paper or other material near the bottom intake vents that could suck against the
instrument and block air flow. Inadequate clearances can damage the instrument.
TLA6400 Series Logic Analyzers Installation Manual 1
Basic installation
Use the logic an
position (on the bottom feet). The front feet extend to give a better view of the
instrument display.
Table 2: Instrument power considerations
Feature Description
Voltage range and
frequency
Power consumption 400 W maximum
Connect the chassis ground
Use the chassis ground connections to connect the grounds of the target system
(system-under-test) to the logic analyzer to verify a common ground connection
between instruments. (See Figure 1.)
CAUTION.
To reduce the risk of ground-loop noise, ground all of the instruments in the
system to the logic analyzer using the ground connections shown.
alyzer on a bench, in an instrument rack, or on a cart in the normal
100-240 VAC ±10%, 50-60 Hz ±5%
2 TLA6400 Series Logic Analyzers Installation Manual
Basic installation
Connect the ac
cessories
After installing the logic analyzer in t he desired location, connect the accessories
such as an external monitor, keyboard, and printer. (See Figure 1.)
Figure 1: Accessories connections
Connect additional accessories as needed. (See Table 3.)
Table 3: Additional accessory connection information
Item Description
tor
Moni
N
LA
Printer
There are two display ports on the logic analyzer: VGA, and DVI-I (digital/analog out). Simulscan
mode displays the same information on the internal display and the external monitor connected to
er Primary or Secondary.
eith
To change the display settings, right-click the mouse on the desktop, and select Properties > Settings >
Advanced > Intel Graphics. Note that some of the display settings may not function until you connect an
ernal monitor.
ext
To connect a VGA monitor to the DVI-I connector, use a VGA-to-DVI adapter. Part numbers for
accessories and options are listed at the end of this manual. (See page 25, Accessories and options.)
you use a nonstandard monitor, you may need to change the Windows display settings to obtain
If
the proper resolution.
Connect the logic analyzer to your network through the Gbit LAN connectors. Remotely control the logic
analyzer through a LAN switch using a PC (loaded with the TLA application software).
The instruments send printer information to the USB ports. Use any of the four USB ports for your printer.
TLA6400 Series Logic Analyzers Installation Manual 3
Basic installation
Connect the pr
obes to the instrume nt
After you have connected all the accessories, connect the probes to the logic
analyzer.
NOTE. Attac
Refer to the respective probe instruction manual for the probe labeling procedures.
The probe instruction manuals are on the TLA Documentation CD or can be
downloaded from the Tektronix Web site (www.tektronix.com/manuals).
1. Match the label of the logic analyzer-end of the probe to the probe connector
label on the side of instrument.
Insert the probe into the respective probe connector and lock it in place.
2. To remove the probe from the instrument, press the button on the probe
connector and pull the connector from the instrument.
For additional information on the individual probes, refer to the instructions that
accompanied your probes. (See Figure 2.)
h the labels to the probes before connecting the probes to instrument.
Figure 2: Connecting and disconnecting probes
4 TLA6400 Series Logic Analyzers Installation Manual
First time operation
Basic installation
Use the information in this section to turn on the logic analyzer for the first time.
Power on the instrument
Follow these
1. Connect the power cord to the logic analyzer.
2. If you have an external monitor, connect the power cord and turn on the
monitor.
3. Press the On/Standby switch to turn on the logic analyzer. (See Figure 3.)
4. Wait for the logic analyzer to complete the power-on self tests.
steps to power on the logic analyzer:
Power off the instrument
re 3: On/Standby switch location
Figu
To power off the logic analyzer, press the On/Standby switch. The logic analyzer
a built-in soft power-off function that safely powers off the logic analyzer
has
when you press the On/Standby switch.
WAR N I NG. To avoid the chance of electrical shock when opening the instrument
or accessing any location that may have a voltage applied, always unplug the
instrument to disconnect it from the mains power. Do not unplug the instrument
when it is powered on otherwise you can damage the instrument.
TLA6400 Series Logic Analyzers Installation Manual 5
Basic installation
Perform the in
coming inspection
Verify the probes (Optional)
Incoming inspection consists of verifying the basic operation of the logic analyzer.
The power-on diagnostics check the b asic functionality. The diagnostics run
every time yo
You can also verify more detailed functionality by running the extended
diagnostic
To run the extended diagnostics, perform the following:
1. Disconnect any probes attached to the instrument.
2. Select the System menu and click Calibration and Diagnostics.
3. Run the extended diagnostics by selecting the Extended Diagnostics tab. The
results of the tests display in the property page.
4. Verify that all tests pass.
Connect the logic analyzer probes to a signal source and (if necessary) adjust the
threshold levels for the probes to acquire the signals. Use the threshold and activity
indicators in the LA Setup window to verify signal activity at the probe tips.
To check the mainframe diagnostics not covered by the TLA Application
software, run the TLA Mainframe Diagnostics located under the Windows Start
menu using the following path: Start > All Programs > Tektronix Logic Analyzer
> TLA Mainframe Diagnostics. Exit the TLA Application before running the
rnal diagnostics.
exte
uturnonthelogicanalyzer.
s.
Back up the user files
ck up your user files on a regular basis. Use the Windows backup tools or copy
Ba
the files to another media. Always keep a backup copy of files that you access
on a regular basis.
Remove the replaceable disk drive
CAUTION. To avoid permanently damaging the replaceable disk drive, do not
remove it while the instrument is powered on. Always power off the instrume nt
before removing the disk drive.
1. Verify that the instrument is powered off.
2. Pull on the replaceable hard disk drive cartridge to remove it from the chassis.
6 TLA6400 Series Logic Analyzers Installation Manual
Basic installation
Figure 4: Removing the replaceable disk drive
Connect the probes to the target system
The logic analyzer connects to the target system through the probes. The logic
analyzer probes allow you to connect to the target system in several different
ways. For probe-specific connection details, refer to the appropriate probe
instruction manual or browse the Tektronix Web site.
TLA6400 Series Logic Analyzers Installation Manual 7
Basic installation
8 TLA6400 Series Logic Analyzers Installation Manual
Product overview
This chapter describes the product controls and connectors of the logic analyzers.
Refer to the TLA Quick Start User Manual for operating information on the logic
analyzer.
Front panel
controls
Use the front-panel controls to operate most of the logic analyzer. (See Figure 5.)
Figure 5: Logic analyzer front panel
TLA6400 Series Logic Analyzers Installation Manual 9
Product overview
Side panel con
nectors
The following connections are available on the side panel of the instrument. (See
Figure 6.)
Probe connectors. The number of connectors depend on your instrument type.
Analog output connectors. Connect a BNC cable to one of these connectors
to provide an analog output signal to another instrument. (Refer to the TLA
online help for information on using the iCapture Analog Feeds.)
Figure 6: Side panel connectors
10 TLA6400 Series Logic Analyzers Installation Manual
Rear panel connectors
Product overview
The following external connections are available on the rear panel of the
instrument. (See Figure 7 on page 11.)
System Trigger In and System Trigger Out, used to receive or send a trigger
from/to an external source
External Signal In and E xternal Signal Out, used to receive or send a signal
from/to an external source
Accessory connections, such as USB, LAN, and audio/video outputs
Figure 7: Rear panel connectors
TLA6400 Series Logic Analyzers Installation Manual 11
Product overview
12 TLA6400 Series Logic Analyzers Installation Manual
Restoring and reinstalling software
Most of the software is installed when your instrument is shipped from
the factory. Refer to this section if you need to reinstall your software.
These instru
and operating system. To upgrade to a newer TLA application software
version, download the latest software version from the Tektronix Web site at
www.tektronix.com/software/downloads. This section also provides
information on installing related logic analyzer software on a PC for remote
operation or for offline applications.
ctions refer only to reinstalling the TLA application software
NOTE. If y
software version matches that of the main application on the logic analyzer.
Restore the operating system
If the need arises, the instrument contains an operating system restore file on
a separate partition of the hard drive.
CAUTION. Restoring the operating system reformats the hard disk d rive. All
will be lost. Save important files to external media before restoring the
saved
operating system.
1. Rest
message at the top of the screen:
Sta
Recovery Manager
NOTE. To successfully complete the system restore process you must use the
Windows version of the Acronis software. Using a generic MAC keyboard starts
the DOS version of the Acronis software. Do not use a MAC keyboard.
ou install or reinstall software on a remote PC, make sure that the
art the instrument. During the startup process, you will see the following
rting Acronis Loader press F5 for Acronis Startup
2. Repeatedly press the F5 key until the Acronis True Image Tool opens. There
is a short delay from the time the message appears until the instrument
proceeds with the normal instrument startup. If the instrument does not
open the Acronis application, power off the instrument, and then power on
the instrument and try again.
3. Click Recover.
4. In the Confirmation dialog box, click Yes to restore the instrument
operating system, or No to exit the restore process. The restore process
TLA6400 Series Logic Analyzers Installation Manual 13
Restoring and reinstalling software
takes approxim
configuration.
ately 30 minutes; the actual time depends on the instrument
Reinstall the TLA Application Software
Complete the following steps to reinstall the latest version of the TLA application
software. Use these steps as a first resort to recovering from application software
problems. If you still experience problems you may have to restore the hard disk
image. (See page 13, Restore the operating system.)
While using this procedure you will be asked to log on as Administrator. The
logic analyzer is initially set up to automatically log on as Administrator (with no
password) so you may not see the login prompt. If the network setups have been
changed o
user who has administrator p rivileges. Failure to do so can prevent the software
upgrade from completing successfully.
1. Log on to the instrument as Administrator and quit any applications.
2. Instal
3. If the installation software does not start automatically, click Run in
n your instrument, make sure that you log on as Administrator or as a
l the TLA Application Software CD in the CD drive of the logic analyzer.
the Wi
Application SW\Setup.exe in the Run dialog box (if your CD drive is not the
D-drive, enter the appropriate letter for your drive).
ndows Start menu to display the Run dialog box. Enter D:\TLA
Remote operation
4. Click OK to perform the installation.
ou have an older version of the software on the hard disk, the installation
If y
program will detect it and ask to remove it. Follow the on-screen instructions
to remove the software, answering "Yes" to any prompts.
5. After the software is successfully installed, restart the instrument.
Install the TLA application software on a PC for the following purposes:
un the TLA application software in the Offline m ode.
R
Control a logic analyzer with the same TLA Application Software over a
network.
NOTE. Be sure to abide by the license agreements for any third-party software
installed on your PC or on the instrument.
14 TLA6400 Series Logic Analyzers Installation Manual
Restoring and reinstalling software
Install the TLA Application
Software on a PC
Browse to the TL
program. Follow the on-screen instructions to install the TLA application
software.
If you have an older version of the software on the hard disk, the installation
program will detect it and ask to remove it. Follow the on-screen instructions to
remove the software, answering "Yes" to any prompts. Restart the instrument
when prompted and run the Setup.exe program again.
Start the software by double-clicking on the TLA Application icon. The TLA
Startup dialog box displays.
1. Select an instrument in the TLA Connection dialog box, and then click the
Connect button. If your instrument is connected to a network, you can connect
to any instrument on your local network that has a TLA server running,
enabled
2. Click Offline to start an offline version of the TLA application software.
The TLA
connecting to a real instrument. You can analyze previously acquired data
from a logic analyzer, create or modify reference memories, or perform
system tests without being connected to a real instrument.
A Application software folder on the CD and run the Setup.exe
, and is not being used by another user.
Offline software allows you to run the TLA application without
Calibrate the touchscreen
Perform the following steps t o calibrate the touchscreen:
1. Go to the Windows desktop and the double-click the Touchscreen Configurator
2. Follow the on-screen instructions to perform the alignment routine. Use a
You can also customize some of the functions of your touchscreen in the Touch
Screen Properties window. Right-click the selection text to view a description of
the function.
(the pointing Device icon or small mouse graphic).
stylus for the best accuracy.
TLA6400 Series Logic Analyzers Installation Manual 15
Restoring and reinstalling software
Other softwar
e installation information
If you purchased any microprocessor support packages, you need to reinstall
them after you reinstall the operating system and TLA application. If you do not
have a copy of
Account Manager to order a replacement copy. If you cannot contact the account
manager, contact the Tektronix Support Center (refer to Contacting Tektronix at
the beginning of this document).
Upgrade or restore the firmware
You may have to upgrade the firmware on the logic analyzer if the firmware
version is not compatible with the TLA application software version. This will
be indicated by one or more messages when you start the logic analyzer. The
most current firmware for the TLA application software resides in a file on the
hard disk of the logic analyzer.
Use the following procedure to upgrade the firmware:
1. Exit the logic analyzer application.
2. Click Start > All Programs > Tektronix Logic Analyzer > TLA Firmware
Loader.
the microprocessor support software, contract your Tektronix
3. If the Connection dialog box appears, select the instrument that you want to
upgrade (typically the Local instrument) and click Connect.
4. The Firmware Loader dialog box appears. You have the choice of loading
either Mainframe Firmware or Instrument Module Firmware. Click the Load
button corresponding to Mainframe Firmware (top part of the dialog box).
5. A list of all the currently installed Mainframe firmware displays. The list
shows the version currently running a nd the version available for installation.
Select the items that you want to load. If all firmware versions are up-to-date,
clickCloseandgotostep14.
6. Click the Update Firmware button. A dialog box displays a list of available
firmware images.
7. Select the appropriate file. Click Open to open the selected firmware image.
You must do this for each firmware image selected.
8. The Firmware Load Progress dialog displays. Click the Start Flash Operation
button to start the flash operation for the selected flash images. Once the flash
operation is started it cannot be canceled.
9. As the flash operation runs, it identifies what steps are being performed. When
complete, it will inform you to restart the instrument.
10. Turn off and restart the instrument after the flash operation is complete.
11. Exit the logic analyzer application.
16 TLA6400 Series Logic Analyzers Installation Manual
Restoring and reinstalling software
12. Click Start > Al
Loader.
13. If the Connect
upgrade (typically the Local instrument) and click Connect.
14. Click the Lo
part of the dialog box).
15. If the firmwa
Firmware from the Execute menu.
16. Select the
17. Click OK. You will be prompted to confirm your action; click Yes.
18. When the process has completed, exit the firmware loader program and power
off the logic analyzer. You must power off the logic analyzer to allow the
TLA appl
19. Locate the big label on the instrument.
20. Record the firmware version that is printed on the label. You will need this
information to see that the firmware version matches the label.
21. Power on the logic analyzer.
l Programs > Tektronix Logic Analyzer > TLA Firmware
ion dialog box appears, select the instrument that you want to
ad button in the Instrument Module Firmware section (bottom
re version is less than the FW Required version, then select Load
proper firmware file (TLA640X.lod).
ication to start up properly.
22. After the logic analyzer completes the power-on diagnostics, select System
Properties from the System menu.
23. Click the LA1 tab.
24. Verify that the firmware version matches the version on the label that you
recorded in step 20.
25. If the firmware versions do not match, power off the instrument, and update
the label.
TLA6400 Series Logic Analyzers Installation Manual 17
Restoring and reinstalling software
18 TLA6400 Series Logic Analyzers Installation Manual
Appendix A: User service procedures
This appendix describes high-level service information and procedures for the
Tektronix logic analyzers.
Service offerings
Tektronix provides service to cover repair under warranty and other services that
are designed to meet your specific service needs.
Whether providing warranty repair service or any of the other services listed
below, Tektronix service technicians are well equipped to service the logic
analyzers. Services are provided at Tektronix Service Centers and on-site at your
facility
, depending on your location.
Warranty repair service
Calibration and repair
General care
servi
Tektronix warrants this product as described in the warranty statements at the
front of this manual. Tektronix technicians provide warranty service at most
nix service locations worldwide. The Tektronix product catalog lists all
Tektro
service locations worldwide.
In addition to warranty repair, Tektronix Service offers calibration and other
ces that provide cost-effective solutions to your service needs and quality-
servi
ce
standards compliance requirements. Our instruments are supported worldwide
by the leading-edge design, manufacturing, and service resources of Tektronix to
provide the best possible service.
Protect the instrument from adverse weather conditions. The instrument is not
waterproof. Do not store or leave the instrument where the LCD display will be
exposed to direct sunlight for long periods of time.
AUTION. To avoid damage to the instrument, do not expose it to sprays, liquids,
C
or solvents.
TLA6400 Series Logic Analyzers Installation Manual 19
Appendix A: User service procedures
Preventive maintenance
Once a year the electrical performance should be checked and the instrument
accuracy should be certified (calibrated). This service must be performed by
a qualified service technician using the procedures outlined in the appropriate
service manual for the Tektronix Logic Analyzer product.
Preventive maintenance mainly consists of periodic cleaning. Periodic cleaning
reduces instrument breakdown and increases reliability. Clean the instrument as
needed, ba
frequent cleaning than computer room conditions.
sed on the operating environment. Dirty conditions may require more
Clean the flat panel display
Refer to y
for the probes and probe connectors.
The LCD flat panel is a soft plastic display and must be treated with care during
cleanin
CAUTION. Improper cleaning agents or methods can damage the flat panel
display.
Do not use abrasive cleaners or commercial glass cleaners to clean the display
surface.
Do not spray liquids directly on the display surface.
Do n
Avoid getting moisture inside the instrument while cleaning the display; use only
eno
Clean the flat panel display surface by gently rubbing the display with a
eanroom wipe (such as Wypall Medium Duty Wipes, #05701, available from
cl
Kimberly-Clark Corporation).
our logic analyzer probe instructions for specific cleaning procedures
g.
ot scrub the display with excessive force.
ughsolutiontodampenthewipe.
f the display is very d irty, m oisten the wipe with distilled water or a 75%
I
isopropyl alcohol solution and gently rub the display surface. Avoid using excess
force or you may damage the plastic display surface.
Clean the exterior surfaces
20 TLA6400 Series Logic Analyzers Installation Manual
Clean the exterior surfaces with a dry, lint-free cloth or a soft-bristle brush. If dirt
remains, use a cloth or swab dampened with a 75% isopropyl alcohol solution. A
swab is useful for cleaning in narrow spaces around the controls and connectors.
Do not use abrasive compounds on any part of the instrument.
To avoid damaging the instrument follow these precautions:
Appendix A: User service procedures
Avoid getting m
oisture inside the instrument during external cleaning and use
only enough solution to dampen the cloth or swab.
Do not wash the front-panel On/Standby switch. Cover the switch while washing
the instrument.
Use only deionized water when cleaning. Use a 75% isopropyl alcohol solution as
a cleanser and rinse with deionized water.
Do not use chemical cleaning agents; they may damage the instrument. Avoid
chemicals that contain benzene, toluene, xylene, acetone, or similar solvents.
Troubleshooting
Review the following sections if you encounter any problems with your
instrument. For additional help, contact your local Tektronix Service
Representative.
Common problems
Table 4: Failure symptoms and possible causes
Symptom Possible causes and recommended action
Instrument does not turn on
External monitor does not turn on
Monitor display is blank
Instrument turns on but does not
complete the power-on sequence
Power-on diagnostics fail Instrument failure: contact your local Tektronix service center.
Instrument does not recognize
accessories such as monitor,
printer, or keyboard
Use the following table to isolate problems. This list is not exhaustive, but it may
help you eliminate problems that are easy to fix, such as an open fuse.
Verify that the power cord is connected to the instrument and to the power source.
Check that the instrument receives power when you press the On/Standby switch. Check that
fans start and that front-panel indicators light.
Check that power is available at the power source. Instrument failure: contact your local
Tektronix service center.
Check the monitor power cord connection.
Check for failed fuse, if one exists.
Check external display connection.
Monitor failure: contact the vendor of your monitor for corrective action.
Check that the monitor is connected to the mainframe; replace the cable if necessary.
If instrument display is blank, try connecting an external monitor; if both displays are blank,
contact your local Tektronix service center.
External monitor controls turned down; adjust monitor controls for brightness and contrast.
Check the controller BIOS setups for the monitor.
Faulty monitor: contact the vendor of your monitor for corrective action.
Make sure that the instrument boots from the hard disk drive. Remove any discs from the
disk drive.
Possible software failure or corrupted hard disk drive. (See page 22, Software problems.)
Check that accessories are properly connected or installed. Try connecting other standard
PC accessories or contact your local Tektronix service center.
TLA6400 Series Logic Analyzers Installation Manual 21
Appendix A: User service procedures
Table 4: Failure symptoms and possible causes (cont.)
Symptom Possible causes and recommended action
Windows comes up but the TLA
application does not
Windows comes up in Safe mode Exit the Safe mode and restart the instrument.
Instrument not set up to start the TLA application at power-on. Start application from the
desktop, by double-clicking the TLA icon located on your desktop.
Faulty or corrupt software. Reinstall the application software.
Incompatible hardware and hardware driver software. Either install the hardware driver or
remove the incompatible hardware.
Diagnostics
Software problems
Hardware problems
The logic analyzer runs power-on diagnostics every time you start the TLA
application if the box is checked in the Configuration dialog box. View the
results of the diagnostics by selecting Calibration and Diagnostics from the
System menu. If desired, run more detailed diagnostics by selecting Extended
diagnostics. Here you can run all tests, loop on one or more tests, or loop on a test
until a
failure occurs.
Before running the extended diagnostics, disconnect any attached probes.
The TLA mainframe diagnostics program is a stand-alone application. These
diagnostics check the operation of the mainframe beyond the basic PC circuitry.
e diagnostics also check the front-panel knobs of the portable mainframe.
Thes
Your logic analyzer comes with most software installed. Before running any of
the diagnostics, check the online release notes to verify that the logic analyzer
ftware is compatible with the module firmware.
so
Many software problems are due to corrupted or missing software files. In most
ases the easiest way to solve software problems is to reinstall the software
c
and follow the on-screen instructions. (See page 13, Restoring and reinstalling
software.)
If you are certain that you have installed the logic analyzer correctly, run the
extended diagnostics (located under the System menu) to identify any problems.
You can also run the external TLA mainframe diagnostics to identify problems
not covered by other diagnostics. The TLA mainframe diagnostics a re located
under the Start menu under the Tektronix Logic Analyzer programs.
Network connection
problems
Version 5 .6 or higher of the TLA application software allows you to connect the
logic analyzer to a network where you can control the instrument from a PC.
Verify that the PC and the logic analyzer are connected to the network. The TLA
application software must be installe d on the PC and the logic analyzer. The TLA
server must be running on the logic analyzer.
22 TLA6400 Series Logic Analyzers Installation Manual
Appendix A: User service procedures
Repacking for shipment
Complete the fo
1. On the logic analyzer, click Start > Programs > Tektronix Logic Analyzer >
TLA Server. An
2. Right-click the TLA Server icon and select Start TLA Server. The red circle
disappears
Check with your system administrator to address other network problems.
If the logic analyzer is to be shipped to a Tektronix service center for re pair, attach
a tag to th
serial number, and a description of the problem(s) encountered and/or service
required. Always include the probes so that the entire unit can be tested.
When packing an instrument for shipment, use the original packaging. If it is
unavailable or not fit for use, contact your Tektronix representative to obtain
new packaging.
llowing steps to start the TLA server:
icon with a red circle appears in the toolbar.
indicating the server is running.
e mainframe or module showing the owner's name and address, the
TLA6400 Series Logic Analyzers Installation Manual 23
Appendix A: User service procedures
24 TLA6400 Series Logic Analyzers Installation Manual
Appendix B: Accessories and options
Accessories
Table 5: Standard accessories
Quantity Accessory Part num ber
1 ea Power cord clip 343-1213-00
1 ea Mini keyboa
1ea
1 ea Front panel cover 200-4939-00
USB optical
Product CD, TLA application software V6.0
Microsoft Windows 7 (64–bit) Certificate of Authenticity
(COA) for
Certific
Literature package
Table 6: Optional accessories
Quantity Accessory Part num ber
1 ea Wheeled transit case 016-1522-00
1 ea Rackmount kit 020-2664-01
rd
wheeled mouse
New PCs
ate of Traceable Calibration
119-7275-0
119-7054-00
0
Options
Option Description
18 Add touchscreen
1C Add iView External Oscilloscope Cable kit
2C Add USB-iView External Oscilloscope Cable kit
1K
PO
1S
2S
3S
4S
5S
1T
AM
Add LACART Instrument Cart
d accessory pouch
Ad
ncrease to 4 Mb record length
I
ncrease to 8 Mb record length
I
Increase to 16 Mb record length
Increase to 32 Mb record length
Increase to 64 Mb record length
Increase 677 MHz State clock
Add four iCapture, BNC-to-BNC, low-loss, 10x cables
TLA6400 Series Logic Analyzers Installation Manual 25
Appendix B: Accessories and options
Option Description
Manuals
L0
L5
L10
L99 No manuals
Service offerings
C3 Calibration services extended to cover three years
C5 Calibration services extended to cover five years
D1
D3
D5
R3 Repair warranty extended to cover three years
R5
R3DW
R5DW
Add English ma
Documentation CD)
Add Japanese manuals (TLA Product Safety & Compliance Instructions and
TLA Documentation CD)
Add Russian manuals (TLA Product Safety & Compliance Instructions and TLA
Documentat
Calibration data report
Test D a ta for calibration services in Opt. C 3
Test D a ta for calibration services in Opt. C 5
Repair warranty extended to cover five years
Repair service coverage three years (includes product warranty period); three
year period starts at time of customer instrument purchase
Repair service coverage five years (includes product warranty period); five year
iod starts at time of customer instrument purchase
per
nuals (TLA Product Safety & Compliance Instructions and TLA
ion CD)
Table 7: P ower cords
Option Description
A0
A1
A2
A3
A4
A5
A6
A10
A11
A12
A99 No power cord
North America, IEC320 C13
Universal European, IEC320 C13
United Kingdom, IEC320 C13
Australia, IEC320 C13
240 V North American, IEC320 C13
Switzerland, IEC320 C13
Japan, IEC320 C13
China, IEC320 C13
India/South Africa, IEC320 C13
Brazil, IEC320 C13
26 TLA6400 Series Logic Analyzers Installation Manual
Appendix C: Network installation site survey
Photocopy this sheet and use it for your system installation.
Customer:
Installer:
Date:
Networking information (Share with customer IT department)
Item Description Value
1
2
3
4 Admin password
5
6
7
IP address default DHCP
Operating System/Service Pack
Computer name
Firewall
Virus Scanner
Network Port Information
Microsoft, enabled
None
TLA A pplication – port 111
TPI.NET – port 9000
Network installation information (Provided by IT department)
Item Description Value
1User
2
3 Domain name
4
5
6
7
8
9
10
Other notes:
Name
ult password
Defa
DNS suffix
IP address (Fixed or DHCP)
Security requirements
Computer naming convention
DNS address
Proxy Server address
RJ45 outlet location/activation
TLA6400 Series Logic Analyzers Installation Manual 27
Appendix C: Network installation site survey
28 TLA6400 Series Logic Analyzers Installation Manual
Index
A
accessories, 25
connecting,
optional, 25
standard, 25
activity indicators, 6
3
C
calibration
service, 19
touchscr
chassis ground location, 2
cleaning, 20
LCD display, 20
connecting
accessories, 3
probe
connectors
rear panel, 11
side panel, 10
een, 15
s, 4, 7
D
diagnostics, 22
mainframe, 22
kdrive
dis
removal, 6
E
extended diagnostics, 22
external connectors, 11
F
firmware
upgrading, 16
front panel controls, 9
G
general maintenance, 19
ground
chassis, 2
H
hardware problems, 22
I
incoming in
installing
software: TLA application
spection, 6
software, 14
L
logic analyzer
chassis ground connections, 2
connect
installing software, 13
reinstalling software, 13
shipping list, 1
site considerations, 1
TLA6400 Series
ing probes, 4
iption, vii
descr
M
mainframe
diagnostics, 22
N
network problems, 22
O
on/standby switch, 5
operating system
estoring, 13
r
optional accessories, 25
P
power cords, 26
power-on diagnostics, 22
power-on procedure, 5
preventive maintenance, 20
cleaning, 20
LCD display, 20
probes
connecting probes, 4, 7
problems
hardware, 22
network con
software, 22
nection, 22
R
reinstalling software
TLA application software, 14
related documentation, vii
removing the disk drive, 6
repacki
repair service, 19
replaceable disk drive, 6
restoring the operating system, 13
ng for shipment, 23
S
Safety Summary, iii
service
bration and repair
cali
service, 19
mainframe diagnostics, 22
offerings, 19
preventive maintenance, 20
warranty repair service, 19
ipping, 23
sh
shipping list
checking, 1
side panel connectors, 10
site considerations, 1
software
firewall, vii
installing, 13
installing support
packages, 16
mainframe diagnostics, 22
problems, 22
TLA application software, 14
standard accessorie s, 25
support packages
installing, 16
TLA6400 Series Logic Analyzers Installation Manual 29
Index
T
threshold indicators, 6
TLA application software
installing, 14
TLA6400 Seri
description, vii
touchscreen
calibrating, 15
es
troubleshooti
common problems, 21
ng, 22
U
upgrading firmware, 16
user files
backups, 6
user service
general maintenance, 19
preventive maintenance, 20
W
warranty repair service, 19
30 TLA6400 Series Logic Analyzers Installation Manual
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