Tektronix TBS2000 Declassification and Security Instructions

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TBS2000 Series Oscilloscope
Declassification
*P077115100*
077-1151-00
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TBS2000 Series Oscilloscope
Declassification
Warning
The servicing instructions are for use by qualified personnel only. To avoid personal injury, do not perform any servicing unless you are qualified to do so. Refer to all safety summaries prior to performing service.
Supports Product Firmware V1.0 and above
www.tek.com
077-1151-00
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Copyright © Tektronix. All rights reserved. Licensed software products are owned by Tektronix or its subsidiaries or suppliers, and are protected by national copyright laws and international treaty provisions. Tektronix products are covered by U.S. and foreign patents, issued and pending. Information in this publication supersedes that in all previously published material. Specifications and price change privileges reserved.
TEKTRONIX and TEK are registered trademarks of Tektronix, Inc.
Contacting Tektronix
Tektronix, Inc.
14150 SW Karl Braun Drive P.O. Box 500 Beaverton, OR 97077 USA
For product information, sales, service, and technical support:
In North America, call 1-800-833-9200.
Worldwide, visit www.tek.com to find contacts in your area.
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Table of Contents

Preface ................................................................................................................................................................ iii
Clear and sanitize procedures
Main board ..................................................................................................................................................... 1
USB flash drive .............................................................................................................................................. 1
Charges .......................................................................................................................................................... 1
TekSecure ...................................................................................................................................................... 1
Memory devices ............................................................................................................................................. 2
Terminology ................................................................................................................................................... 2
Clear NAND Flash data using TekSecure ...................................................................................................... 3
Media and data export devices ...................................................................................................................... 4
Change log
TBS2000 Series Declassification and Security Instructions i
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Table of Contents
ii TBS2000 Series Declassification and Security Instructions
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Preface

This document helps customers with data security concerns to sanitize or remove memory devices from their instrument.
This series of instruments contains an open architecture PC with removable mass storage. You can order additional removable mass storage devices to swap in and out of the instrument as needed for security reasons.
These products have data storage (memory) devices and data export interfaces (USB ports, Ethernet, and eSATA). These instructions describe how to clear or sanitize the memory devices and disable the data output interfaces. The instructions also describe how to declassify an instrument that is not functioning.
Products
The following Tektronix products are covered by this document:
TBS2072
TBS2102
TBS2074
TBS2104
Terms
The following terms may be used in this document:
This eradicates data on media/memory before reusing it in a secured area. All reusable memory is cleared to deny
Clear.
access to previously stored information by standard means of access.
Erase.
This is equivalent to clear.
Media. Storage/data export device. A device that is used to store or export data from the instrument, such as a USB port/ USB flash drive.
Sanitize. This removes the data from media/memory so that the data cannot be recovered using any known technology. This is typically used when the device will be moved (temporarily or permanently) from a secured area to a nonsecured area.
Scrub. This is equivalent to sanitize.
Remove. This is a physical means to clear the data by removing the memory device from the instrument. Instructions are
available in the product service manual.
User Accessible. User is able to directly retrieve the memory device contents.
User-Modifiable. The memory device can be written to by the user during normal instrument operation, using the
instrument user interface or remote control.
Volatile memory. Data is lost when the instrument is powered off.
Nonvolatile memory. Data is retained when the instrument is powered off.
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Preface
Power off. Some instruments have a “Standby” mode, in which power is still supplied to the instrument. For the purpose of clearing data, putting the instrument in Standby mode does not qualify as powering off. For these products, you must either press a rear-panel OFF switch or remove the power source from the instrument.
Instrument Declassification. A term that refers to procedures that must be undertaken before an instrument can be removed from a secure environment. Declassification procedures include memory sanitization and memory removal, and sometimes both.
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Clear and sanitize procedures

If your instrument is not functioning and you need to clear or sanitize it, proceed as follows:

Main board

Remove the Main board and return the product to Tektronix. A new main board will be installed, and the instrument will be repaired and adjusted as necessary.
For removal instructions, refer to the TBS2000 Series Digital Storage Oscilloscope Service Manual , part number 077-1150-XX, available on the Tektronix Web site at www.tek.com/manuals.
After removal of the main board, refer to your company's internal policies regarding storage or disposal of the board.

USB flash drive

Remove the USB flash drive and return the instrument to Tektronix for repair.
After removal of the USB flash drive, refer to your organization's internal policies regarding handling or disposal of the flash drive.

Charges

Replacement of any missing hardware will be charged according to the rate at the time of replacement.

TekSecure

TekSecure™ capability is present in TBS2000 oscilloscopes. Pressing TekSecure erases and overwrites all of the waveform and setup memories. The waveform memories, stored in nonvolatile memory, are overwritten with an "empty," all zeros pattern. The setup memories, stored in nonvolatile memory, are overwritten with the factory default front-panel setup. The current front-panel setup is also overwritten with the default factory setup.
Using TekSecure will not affect calibration of the instrument because the calibration constants are stored in another nonvolatile memory completely separate from any acquisition data. This allows complete erasure/removal of any secure data without affecting the oscilloscope calibration. It also allows the oscilloscope to be calibrated in a non-secure site and then used in a secure area without the need for recalibration.
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Clear and sanitize procedures

Memory devices

The following tables list the volatile and nonvolatile memory devices in the instrument.

Terminology

The following terms are used in the tables in this section:
User data – Describes the type of information stored in the device. Refers to waveforms or other measurement data representing signals connected to the instrument by users.
User settings – Describes the type of information stored in the device. Refers to instrument settings that can be changed by the user.
Both – Describes the type of information stored in the device. It means that both user data and user settings are stored in the device.
None – Describes the type of information stored in the device. It means that neither user data or user settings are stored in the device.
Directly – Describes how data is modified. It means that the user can modify the data.
Indirectly – Describes how data is modified. It means that the instrument system resources modify the data and that the user cannot modify the data.
Table 1: Volatile memory devices
Type and minimum size
SDRAM 768 MB (std)
SDRAM 256 MB (std)
SDRAM 256 MB (std)
Function Type of
user info stored
Holds active acquisition data
Holds active acquisition data
Microproces sor system memory
User data No Indirectly Firmware
User data No Indirectly Firmware
User data, user settings
Backed-up by battery
No Directly Written by
Method of modification
Data input method
operations
operations
processor system
Location User
accessible
4ch Main board
2ch Main board
Main board Yes Remove
Yes Remove
Yes Remove
To clear To sanitize
power from the instrument for at least 20 seconds
power from the instrument for at least 20 seconds
power from the instrument for at least 20 seconds
Remove power from the instrument for at least 20 seconds
Remove power from the instrument for at least 20 seconds
Remove power from the instrument for at least 20 seconds
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Clear and sanitize procedures
Table 2: Nonvolatile memory devices
Type and minimum size
NAND Flash 4 Gbytes
Serial Flash 2 Mbytes
Function Type of user
info stored
Holds instrument operating system and application software. Holds all user­storable data such as waveforms, measurement results, and instrument settings.
Holds instrument calibration data, serial number, and Option key
User data and user settings
None Indirect Firmware
Method of modification
Indirectly Firmware
Data input method
operations, user input
operations
Location User
accessible
Main board Yes Use
Main board No Not
To clear To sanitize
TekSecure to clear reference waveforms and instrument setups.
applicable, does not contain user data or setting. Clearing would disable instrument functionality.
Use TekSecure to clear reference waveforms and instrument setups.
Not applicable, does not contain user data or settings. Sanitizing would disable instrument functionality

Clear NAND Flash data using TekSecure

Procedure:
1. 1. Before doing TekSecure, save your user data into a USB thumb drive. See the following steps:
Press Save/Recall on the front panel
Select Save Setup (bezel 1) , select Save to USB file (bezel 2), press Save (bezel 5), to save setup to USB.
Select Save Waveform (bezel 1), select Save to USB file (bezel 2), press Save (bezel 5), to save waveform to USB.
2. Enter into Utility>Config> Teksecure Erase Memory, press it.
3. There will be a pop up menu of warning showing: "This procedure will erase all nonvolatile RAM, All reference waveforms
and save setups will be erased. Calibration constants will be retained. This will take approximately 3 minutes. Are you sure you want to erase?"
4. Press Yes. It will begin TekSecure, and after it finishes, it will reboot the instrument.
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Clear and sanitize procedures

Media and data export devices

The following table lists the data export devices in the instrument.
Table 3: Media and Data export devices
Type and minimum size
USB host port (supports removable USB flash drive)
USB device port Supports remote
LAN Ethernet connector
Function Method of
User storage of reference waveforms, screen images, and instrument setups. Wireless connection through USB WiFi dongles.
control and data transfer to a PC.
Supports remote control and data transfer to a PC.
Data input
modification
Directly User writeable USB host ports on
Directly Remote control via
Directly NA Rear panel Yes N/A
method
USBTMC
Location User accessible To disable
Yes The USB host port front of instrument: Just for USB disk Files can be deleted or over­written on the oscilloscope or a PC, or USB flash drive can be removed and destroyed. USB host ports on rear of instrument: Just for USB WiFi dongles.
USB device port on rear of instrument
Yes The USB device
cannot be disabled.
port cannot be disabled.
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Change log

Document part number Revision date Change description
TBS2000 Series Declassification and Security Instructions 5
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Change log
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