xx
SPG8000A
Master Sync / Clock Reference Generator
ZZZ
SPG800AUP Field Upgrade
Instructions
www.tek.com
P075109200*
*
075-1092-00
Copyright © Tektronix. All rights reserved. Licensed software products are owned by Tektronix or its subsidiaries
or suppliers, and are protected by national copyright laws and international treaty provisions.
Tektronix products are covered by U.S. and foreign patents, issued and pending. Information in this publication
supersedes that in all previously published material. Specifications and price change privileges reserved.
TEKTRONIX and TEK are registered trademarks of Tektronix, Inc.
Contacting Tektronix
Tektronix, Inc.
14150 SW Karl Braun Drive
P.O. Box 500
Beaverto
USA
For product information, sales, service, and technical support:
n, OR 97077
In North America, call 1-800-833-9200.
Worldwide, visit www.tek.com to find contacts in your area.
Table of Contents
Important safety information ............... ................................ ................................ ....... 1
General safety summary ...................................................................................... 1
Service safety summary........................ ................................ ............................... 3
Terms in thi
Symbols and terms on the product ........................................................................... 4
Introduction ......................................................................................................... 5
Standard accessories............................................ ................................ ............... 6
Product documentation................. ................................ ................................ ....... 7
How to install and configure Option DPW ...................................................................... 8
Require
How to prevent component damage .. ................................ ................................ ....... 8
Install the backup Power Supply module ...... ................................ ............................. 9
Configure the preferred (active) supply ........................ .................................. .......... 11
How to install an SFP module (Options LX and SX only).......................... .......................... 13
Install the SFP module ....................................................................................... 13
SFP m
SFP module transportation............................. .................................. .................... 14
How to install Option PTP............................................ .................................. .......... 15
Enter the new option key..................................................................................... 15
How to upgrade the instrument firmware....................................................................... 17
Determine if a firmware upgrade is needed................................................................ 17
ckup user files to a USB drive...... ................................ ................................ ...... 19
Ba
Firmware upgrade overview................................................................................. 20
USB firmware upgrade ......................... .................................. ............................ 21
Network firmware upgrade .................................................................................. 23
Verify the firmware upgrade................................................................................. 26
Restore user files from a USB drive .................... ................................ .................... 27
Troubleshoot the firmware upgrade............... ................................ .......................... 28
s manual . ................................ ................................ ......................... 4
d equipment ...................... ................................ ................................ ..... 8
odule removal ..... .................................. ................................ .................. 14
SPG800AUP Field Upgrade Instructions i
Table of Contents
ii SPG800AUP Field Upgrade Instructions
Important safety information
This manual contains information and warnings that must be followed by the user
for safe operation and to keep the product in a safe condition.
To safely perform service on this product, additional information is p rovided at
the end of this section. (See page 3, Service safety summary.)
General safety summary
Use the product only as specified. Review the following safety precautions to
avoid inj
Carefully read all instructions. Retain these instructions for future reference.
ury and prevent damage to this product or any products connected to it.
Comply wi
For correct and safe operation of the product, it is essential that you follow
general
in this manual.
The pro
Only qualified personnel who are aware of the hazards involved should remove
the co
Before use, always check the product with a known source to be sure it is
oper
This product is not intended for detection of hazardous voltages.
While using this product, you may need to access other parts of a larger system.
Read the safety sections of the other component manuals for warnings and
utions related to operating the system.
ca
When incorporating this equipment into a system, the safety of that system is the
esponsibility of the a ssembler of the system.
r
th local and national safety codes.
ly accepted safety procedures in addition to the safety precautions specified
duct is designed to be used by trained personnel only.
ver for repair, maintenance, or adjustment.
ating correctly.
SPG800AUP Field Upgrade Instructions 1
Important safety information
To avoid fire or
personal
injury
Use proper powe
certified for the country of use.
Ground the product. This product is grounded through the grounding conductor
of the power cord. To avoid electric shock, the grounding conductor m ust be
connected to earth ground. Before making connections to the input or output
terminals of the product, make sure that the product is properly g rounded.
Power disconnect. The power cord disconnects the product from the power
source. See instructions for the location. Do not position the equipment so that
it is difficult to operate the power cord; it must remain accessible to the u ser at
all times to allow for quick disconnection if needed.
Observe all terminal ratings. To avoid fire or shock hazard, observe all ratings
and markings on the product. Consult the product manual for further ratings
information before making connections to the product.
Do not apply a potential to any terminal, including the common terminal, that
exceeds the maximum rating o f that terminal.
Do not operate without covers. Do not operate this product with covers or panels
removed, or with the case open. Hazardous voltage exposure is possible.
Avoid exposed circuitry. Do not touch exposed connections and components
when powe r is p resent.
r cord. Use only the power cord specified for this product and
Do not operate with suspected failures. If you suspect that there is damage to this
product, have it inspected by qualified service personnel.
Disable the product if it is damaged. Do not use the product if it is damaged
or operates incorrectly. If in doubt about safety of the product, turn it off and
disconnect the power cord. Clearly mark the product to prevent its further
operation.
Before use, inspect voltage probes, test leads, and accessories for mechanical
damage and replace when damaged. Do not use probes or test leads if they are
damaged, if there is exposed metal, or if a wear indicator shows.
Examine the exterior of the product before you use it. Look for cracks o r missing
pieces.
Use only specified replacement parts.
Do not operate in wet/damp conditions. Be aware that condensation may occur if
a unit is moved from a cold to a warm environment.
Do not operate in an explosive atmosphere.
Keep product surfaces clean and dry. Remove the input signals before you clean
the product.
2 SPG800AUP Field U pgrade Instructions
Important safety information
Provide proper
details on installing the product so it has proper ventilation.
Slots and open
otherwise obstructed. Do not push objects into any of the openings.
Provide a safe working environment. Always place the product in a location
convenient for viewing the display and indicators.
Be sure your work area meets applicable ergonomic standards. Consult with an
ergonomics professional to avoid stress injuries.
Use only the Tektronix rackmount hardware specified for this product.
Servicesafetysummary
The Service safety summary section contains additional information required to
safely perform service on the product. Only qualified personnel should perform
service procedures. Read this Service safety summary and the General safety
summar
To avoid electric shock. Do not touch exposed connections.
ventilation. Refer to the installation instructions in the manual for
ings are provided for ventilation and should never be covered or
y before performing any service procedures.
Do not service alone. Do not perform internal service or adjustments of this
product unless another person capable of rendering first aid and resuscitation is
ent.
pres
Disconnect power. To avoid electric shock, switch off the product power and
disconnect the power cord from the mains power before removing any covers or
panels, or opening the case for servicing.
e care when servicing with power on. Dangerous voltages or currents may exist
Us
in this product. Disconnect power, remove battery (if applicable), and disconnect
test leads before removing protective panels, soldering, or replacing components.
Verify safety after repair. Always recheck ground continuity and mains dielectric
strength after performing a repair.
SPG800AUP Field Upgrade Instructions 3
Important safety information
Termsinthismanual
These terms may appear in this manual:
WARNING. Warning statements identify conditions or practices that could result
in injury or loss of life.
CAUTION. Caution statements identify conditions or practices that could result in
damage to this product or other property.
Symbols and terms on the product
These ter
The following symbol(s) may appear on the product:
ms may appear on the product:
DANGER indicates an injury hazard immediately accessible as you read
the mark
WARNING indicates an injury hazard not immediately accessible as you
read th
CAUTION indicates a hazard to property including the product.
ing.
e marking.
When this symbol is marked on the product, be sure to consult the manual
to find out the nature of the potential hazards and any actions which have to
betakentoavoidthem.(Thissymbolmayalsobeusedtorefertheuserto
ratings in the manual.)
4 SPG800AUP Field U pgrade Instructions
Introduction
Introduction
This document provides instructions for installing the following field upgrades for
the SPG8000A Master Sync / Clock Reference Generator:
Option DPW – adds a second, hot-swappable redundant (backup) Power
Supply module
Option LX – adds a Gigabit Ethernet optical SFP module (1310 nm,
single-mode, LC connector)
Option SX – adds a Gigabit Ethernet optical SFP module (850 nm, multimode,
LC connector)
Option PTP – adds PTP (IEEE 1588) support, including support for SMPTE
ST2059 and AES67 profiles
Documen
t organization
Firmware upgrade
These instructions are composed of the following sections:
How to install and configure Option DPW describes how to install the backup
Power Supply module into the SPG8000A generator. This section also
describes how to configure one of the Power Supply module as the preferred
(active) supply. (See page 8.)
How to install an SFP module (Options LX and SX only) describes how to
install, remove, and transport an SFP module. (See page 13, How to install an
odule (Options LX and SX only).)
SFP m
How to install Option PTP describes how to enter the option k ey that is
uiredtoenableOptionPTP.(Seepage15.)
req
How to upgrade the instrument firmware describes how to upgrade the
grade the instrument firmware to the latest version. (See page 17.)
up
Tektronix releases software and firmware updates for products to add new features
and to fix product problems. You can find the latest firmware for your product at
the Tektronix Web site (www.tek.com/downloads).
We recommended that you verify your instrument has the latest firmware installed
when performing upgrades. (See page 17, How to upgrade the instrument
firmware.)
SPG800AUP Field Upgrade Instructions 5
Introduction
Standard acce
ssories
International power cord
options
The following accessories are shipped with the field upgrade kit:
SPG800AUP Field Upgrade Instructions (this d ocument)
Tektronix part number: 075-1092-XX
Option DPW: Power Supply module with the power cord option you ordered
(see list below)
Option LX: Gigabit Ethernet optical SFP module (1310 nm, single-mode,
LC connector)
Option SX: Gigabit Ethernet optical SFP module (850 nm, multimode,
LC connector)
Option PTP: Document listing the unique module ID and Option Key for the
instrument you are upgrading
All of the available power cord options except as noted below include a lock
mechanism to keep the power cord attached to the instrument.
Opt. A0 – N orth America power (standard)
Opt. A1 – Universal EURO power
A2–UnitedKingdompower
Opt.
Opt. A3 – Australia power
Opt. A5 – Switzerland power
Opt. A6 – Japan power
Opt. A10 – China power
Opt. A11 – India power (no locking cord)
pt. A12 – Brazil power (no locking cord)
O
Opt. A99 – No power cord
6 SPG800AUP Field U pgrade Instructions
Introduction
Product documentation
The user documentation for your product is listed in the following table.
Check the Tektronix Web site for the latest version of the documents
(www.tek.com/downloads).
Table 1: Product documentation
Availability
Document Tektronix Part Number Description Print Web
Installation and Safety
Instructions
User Manual
Specifications and
Performance Verification
Service Manual
Declassification and
Security Instructions
Release Notes 077-1222-xx
Video Sync Pulse
Generator and Electronic
Changeover Unit System
Integration Technical
Reference
071-3479-xx (English)
077-1214-xx (Japanese)
077-1215-xx (Russian)
077-1216-xx (English)
077-1217-xx (Japanese)
077-1218-xx (Russian)
077-1219-xx
077-1220-xx Describes how to service the
077-1221-xx Describes how to clear or sanitize
077-0563-xx
(ECO422D)
077-0877-xx
(ECO8000, ECO8020)
Describes how to install the instrument
and provides basic safety and
operating information
Provides detailed operating information
Lists the product specifications and
provides procedures for verifying the
performance of the instrument
instrument to the module level (such
as circuit boards and fuses)
the data storage (memory) devices in
the product for customers with data
security concerns.
Describes the new features,
improvements, and limitations of
the instrument firmware
Provides information for system
integrators who are designing
systems for high-definition (HD) and
standard-definition (SD) digital video
content where Tektronix electronic
changeover units and video sync pulse
generators are to be deployed.
SPG800AUP Field Upgrade Instructions 7
How to install and c onfigure Option DPW
How to install
Required
How to pr
equipment
event component damage
and configure Option DPW
This section
backup Power Supply module into the SPG8000A generator:
Guidelines
Instructions for installing or replacing the Power Supply module
Instructions for how to confi gure the preferred (active) supply
No equipment is required to install the backup Power Supply module.
CAUTION. Electrostatic discharge (ESD) can damage components on the modules
and mainframe. To prevent ESD or other component damage, follow the steps
below when installing, removing, or handling modules:
provides the following information on how to install the Option DPW
for preventing c omponent damage
Wear a grounded antistatic wrist strap to discharge the static voltage from
your body while installing or removing modules from the mainframe.
Transport and store module s in a static-protected bag or container.
Do not slide the module over any surface.
dle modules as little as possible.
Han
Do not touch module components or connector pins.
Do not use any devices capable of generating or holding a static charge in the
work area where you remove, install, or handle modules.
Avoid handling modules in areas that have a floor or work-surface covering
capable of generating a static charge.
8 SPG800AUP Field U pgrade Instructions
How to install and configure Option DPW
Install the ba
ckup Power Supply module
Perform the following steps to install the backup Power Supply module or to
replace a failed supply:
1. If your instrument was shipped with on
the blank power supply cover from the Power Supply 2 slot by pushing the
retaining latch to the left, and then pulling the cover out of the instrument as
shown in the following figure. Proceedtostep3.
ly one Power Supply module, remove
Figure 1: Removing the shield from the Power Supply 2 slot
2. If your instrument has two Power Supply modules installed, perform the
following steps to install the new supply:
a. Remove the power cable from the Power Supply module that you are
replacing.
WARNING. Disconnect the p ower cord from a Power Supply module before
you remove the module from the instrument. Also, do not connect a power
cord to a Power Supply module while the module is not installed in the
instrument. There are dangerous high voltages on the module when the power
cord is connected.
CAUTION. To prevent an unexpected shutdown of the instrument, be sure to
unplug the correct power cord if you are replacing a faulty Power Supply
module. (See Figure 2.)
When viewed from the front of the instrument, Power Supply 1 is the left
Power Supply module and Power Supply 2 is the right Power Supply module.
This matches the orientation of the PWR1 and PWR2 indicators on the front
panel. The STATUS LED on the rear panel of each Power Supply module will
match the status shown by the front-panel PWR1 and PWR 2 indicators.
SPG800AUP Field Upgrade Instructions 9
How to install and c onfigure Option DPW
b. Pull out the han
c. While pushing the retaining latch to the left, use the handle to pull the
Power Supply m
3. Insert the replacement supply into the instrument until it latches into place.
4. If necessary, push the handle of the supply into the storage position.
5. Connect the power cable to the Power Supply module you installed.
6. Check that the status of the Power Supply module you just installed is bright
green or dim green.
7. If desired, change the preferred supply configuration. (See page 11, Configure
the preferred (active) supply.)
dle located at the bottom of the supply. (See Figure 2.)
odule out of the instrument.
Figure 2: Removing an installed Power Supply module
10 SPG800AUP Field Upgrade Instructions
How to install and configure Option DPW
Configure the p
referred (active) supply
When two Power Supply modules are installed in the instrument, one is configured
as the primary supply and the other is configured as the backup supply. In the
event that th
power to maintain instrument operation.
NOTE. The preferred supply configuration only applies if two Power Supply
modules are installed and both of the supplies are connected to a power source.
If there are two Power Supply modules installed but one of the supplies has a
failure, the good supply will be used to power the instrument regardless of the
preferre
The recommended u sage strategy is to configure one supply as preferred, and use
the second supply only in case the first supply has a failure. This usage strategy
allows the backup supply to have the maximum remaining life when it is needed.
The preferred supply configuration is not saved as part of the preset system.
Therefore, the preferred supply configuration will not change when you activate
any of the system presets, including the Factory Default preset.
Perform the following steps to configure which Power Supply module is the
preferred (active ) supply:
e primary supply fails, the backup supply automatically provides
d supply configuration.
1. Check the status of the front-panel PWR1 and PWR2 indicators:
Bright green indicates the preferred (active) supply.
Dim green indicates the inactive (backup) supply.
NOTE. If the c olor of the PWR1 or PWR2 indicators is other than bright or
dim green, service the faulty Power Supply module before proceeding.
2. Check the temperature weighted hours of the installed supplies:
NOTE. It is recommended that you configure the supply with the most temperature
weighted hours to be used as the primary preferred supply. This allows for the
newer supply to be preserved so it can provide the best possible backup should the
primary supply fail. For more information about temperature weighted hours, see
the SPG8000A User Manual.
a. Press the SYSTEM button to access the SYSTEM menu.
b. Press the up (▲)ordown(▼) arrow button to select SYSTEM :
DIAGNOSTICS, and then press the ENTER button to access the
DIAGNOSTICS menu.
SPG800AUP Field Upgrade Instructions 11
How to install and c onfigure Option DPW
c. Press the up (▲)
DIAGNOSTICS : POWER SUPPLY 1. The second line of the display
will list the number of hours the supply has been the active supply and the
backup supply.
d. Press the right (►) arrow button to display the number of temperature
weighted hours of the first supply as shown below. Note the number of
hours of hours shown.
e. Press the up (▲)ordown(▼) arrow button to select SYSTEM :
DIAGNOSTICS : POWER SUPPLY 2.
f. Press the right (►) arrow button to display the number temperature
weighted hours of the second supply. Note the number of hours of hours
shown.
3. If the Power Supply module with the greatest number of temperature weighted
hours i
Otherwise, you do not need to change the preferred supply configuration.
4. If you
button to access the SYSTEM menu.
s not the currently the preferred supply, then continue this procedure.
want to change the preferred supply configuration, press the SYSTEM
or down (▼) arrow button to select SYSTEM :
5. Pres
6. Pre
NOTE. When viewed from the front of the instrument, Power Supply 1 is the left
Power Supply module and Power Supply 2 is the right Power Supply module. This
m
7. If status of the supply is Inactive, press the ENTER button to change the
stheup(▲)ordown(▼)arrowbuttontoselectSYSTEM : POWER
SUPPLY PREFERRED SELECT.
ss the left (◄)orright(►) arrow button to display the supply you want
to be the primary (active) supply: Power Supply 1 or Power Supply 2. The
second line of the display shows the supply status: Active, Preferred or
Inactive.
atches the orientation of the PWR1 and PWR2 indicators on the front panel.
status to Active, Preferred. The front-panel indicator for the selected supply
should change to bright green.
12 SPG800AUP Field Upgrade Instructions
How to install an SFP module (Options LX and SX only)
How to install
an SFP module (Options LX and SX only)
Install the SFP module
There are two
installed in the instrument:
Option LX: G
LC connector
Option SX:
connector
To install the SFP module, you will first need to remove the p lug from the SFP
connector. Insert the SFP module into the PTP connector on the rear-panel of the
instrument as shown below. The module will latch into place when fully inserted.
optional, optical SFP modules available when Option PTP is
igabit Ethernet optical SFP module, 1310 nm, single-mode,
Gigabit Ethernet optical SFP module, 850 nm, multimode, LC
SPG800AUP Field Upgrade Instructions 13
How to install an SFP module (Options LX and SX only)
SFP module rem
oval
To remove the SFP module, lift up on the latch and then pull the module out
of the PTP connector as shown below.
SFP module transportation
The SFP module should be removed from the generator while the instrument is
being transported.
CAUTION. To prevent static damage to the SFP module while you are transporting
the instrument, always transport the SFP module in a antistatic bag or container.
14 SPG800AUP Field Upgrade Instructions
How to install Option PTP
How to install
Option PTP
Although you
upgrade, we recommended that you verify your instrument has the latest firmware
installed when performing upgrades. Proceed as follows:
Enter the new option key
To enable Option PTP, you must enter the option key supplied w ith this kit. Each
option key applies to only one instrument.
Locate the option key document, and then perform the following steps to enter
the option key:
NOTE. This procedure uses the instrument front panel to enter the option key.
You can also use the SPG8000A Web interface to remotely enter the option key.
Refer to the SPG8000A User Manual for information about using the SPG8000A
Web i
do not need to upgrade the firmware as part of an Option PTP
Perform the How to upgrade the instrument firmware procedure. (See
page 17.)
Perform the Enter the new option key procedure. (See page 15.)
nterface to enter the option key.
1. Press the front-panel SYSTEM button to access the SYSTEM menu.
2. Press the up (▲)ordown(▼) arrow button until SYSTEM : OPTIONS is
displayed. The second line of the display lists the options installed in the
strument. Option PTP should not b e already listed.
in
3. Press the ENTER button to enter the OPTIONS submenu.
4. Press the up (▲)ordown(▼) arrow button until SYSTEM : OPTIONS :
UNIQUE ID is displayed.
5. Verify that the displayed unique ID matches the module ID listed on the
option key document.
SPG800AUP Field Upgrade Instructions 15
How to install Option PTP
6. Enter the optio
a. Press the up (▲)ordown(▼) arrow button to select SYSTEM :
OPTIONS : KEY.
b. Press the ENTER button to enter the option key edit mode. The
underscore
c. Use the up (▲) or down (▼)arrowbuttontoselectthefirst character of
the option k
d. Use the left (◄)orright(►) arrow button to move the underscore
character
e. Enter all of the option key characters, and then press ENTER button to
confirm th
f. Press the BACK button to exit the OPTIONS submenu.
7. Cycle power on the instrument to ensure the newly enabled option(s) is fully
operational.
8. Verify that Option PTP is enabled:
a. Press the up (▲)ordown(▼) arrow button until SYSTEM : OPTIONS
is displayed.
nkey:
The existing option key string is displayed.
character (_) appears under the first character of the option key.
ey.
to the next character in the option key.
e selection.
b. Check that PTP is displayed in the second line of the display. This
verifies that Option PTP has been enabled.
c. If Option PTP is not enabled, use the SYSTEM : OPTIONS : UNIQUE
ID display and the SYSTEM : OPTIONS : KEY display to verify that
you are updating the correct instrument and that you entered the new
option key correctly.
16 SPG800AUP Field Upgrade Instructions
How to upgrade the instrument firmware
How to upgrade
the instrument firmware
Tektronix re
and to fix product problems. You can find the latest firmware for your product at
the Tektronix Web site (www.tek.com/downloads).
leases software and firmware updates for products to add new features
Determine if a firmware upgrade is needed
Before you begin the upgrade, perform the following steps to determine if the
firmware on your instrument should be upgraded and to backup your user files.
CAUTION. The firmware upgrade process replaces all installed user files with the
factory default files. To prevent the loss of your user files, including custom test
signals, logo and ID text overlays, and saved presets, be sure to backup all of your
user data before you perform the upgrade. The following procedure includes
instructions for backing up your user data.
1. Power on the instrument.
2. Verify the current firmware version installed on the instrument:
a. Press the SYSTEM button to access the SYSTEM menu.
b. Press the up (▲)ordown(▼) arrow button to select SYSTEM :
VERSION INFO (F/W).
c. In the second line of the display, note the firmware version number of
the instrument.
Installed firmware version
number
3. Verify the latest version of software at the Tektronix Web site:
a. On a computer, use a Web browser to navigate to the following Tektronix
Web site:
http://www.tek.com/downloads
b. On the Downloads Finder Web page, search by model number (such
as SPG8000A) and filter by software and software type to locate the
firmware-upgrade package for the instrument.
c. Note the latest version number of the firmware-upgrade package(s).
Web site firmware version
number
SPG800AUP Field Upgrade Instructions 17
How to upgrade the instrument firmware
4. If the latest fir
on your instrument, you do not need to upgrade the instrument firmware.
5. If the latest fi
instrument, download the latest firmware package to your computer.
6. After the fir
into the directory of your choice: transfer.exe and firmware.pkg.
NOTE. If a readme.txt file is included in the firmware package, be sure to read the
file before you upgrade the firmware.
7. If the firmware in your instrument needs to be upgraded, verify which options
are currently installed before you install the software. After you install the
upgrade, you will verify that any previously installed options are still enabled.
a. Connect the instrument and computer to your local Ethernet network.
b. Connect the power cable to power on the instrument.
c. Press the SYSTEM button to access the SYSTEM menu.
d. Press
OPTIONS. The second line of the display lists the hardware options
(GPS, BG, AG, SDI) and software option (PTP) that are installed in the
instrument as shown below.
mware version at the Web site is the same as the version installed
rmware version at the Web site is newer than the version on your
mware package ZIP file is downloaded, extract the following files
the up (▲)ordown(▼) arrow button to select SYSTEM :
e. Ma
8. Proceed as follows:
18 SPG800AUP Field Upgrade Instructions
ke a note of the installed options.
If your instrument needs a firmware upgrade, proceed to Backup user
files to a USB drive.(Seepage19.)
If your instrument does not need a firmware upgrade, proceed to Enter
the new option key.(Seepage15.)
How to upgrade the instrument firmware
Backup user fil
es to a USB drive
If your instrument has custom user files installed, perform the following steps to
backup the user files to a USB drive. You will restore the user files at the end of
the upgrade p
1. Insert a USB memory device into the USB port on the front of the instrument.
2. Verify that the USB device is properly installed:
a. Press the SYSTEM button to access the SYSTEM menu.
b. Use the up (▲)ordown(▼)arrowbuttontoselectSYSTEM : USB
(Mounted).
NOTE. The display will read “Mounted” if the USB device is properly
installed. If the display reads “Unmounted” or “Not Connected”, try to
ll the USB device.
reinsta
If the instrument still does not recognize the USB device, attempt this
ure again using a different USB device from a well known brand that
proced
is 16 GB or less.
3. Use the up (▲)ordown(▼) arrow button to select SYSTEM :
BACKUP/RESTORE.
rocedure.
4. Use the left (◄)orright(►) arrow button to select Backup All User Data to
USB, and then press the ENTER button.
TION. To prevent the loss of your user files, be sure to use the Backup All
CAU
User Data to USB option in the backup procedure.
5. In the overwrite confirmation display, press the ENTER button to perform
he selected backup function.
t
6. During the backup process, progress messages are displayed. When the
message Backup completed successfully is displayed, press any button to
return to the SYSTEM menu display.
7. Use the up (▲)ordown(▼)arrowbuttontoselectSYSTEM : USB
(Mounted).
8. Press the ENTER button to safely unmount the USB device. You can now
use the USB device to transfer the saved files to another SPG8000A generator
or to re store user files after a firmware upgrade.
SPG800AUP Field Upgrade Instructions 19
How to upgrade the instrument firmware
Firmware upgrade overview
There are two methods for upgrading the instrument firmware:
Using a USB memory device (See page 21, USB firmware upgrade.)
UsinganEthe
firmware upgrade.)
The time req
CAUTION. The instrument automatically reboots at the end of the upgrade process.
Do not perform the upgrade while the instrument is in use as a sync reference.
Once the instrument has started to erase internal flash, do not remove power
from the instrument. If you do so, the instrument fl ash may be corrupted and
you will have to run the recovery procedure. (See page 28, Troubleshoot the
firmware
NOTE. If power to the instrument is lost before it begins erasing the internal
flash, y
the instrument displays only a blank screen after power is reapplied, see the
troubleshooting section for help. (See page 28, Troubleshoot the firmware
upgrade.)
If you have loaded the SPG8000A memory with a large number of test signals
or frame picture files, you may not be able to upgrade the instrument firmware
because the memory is too full. If you receive a memory error while attempting to
upgrade the firmware, you need to delete some of the test signal or frame picture
file
upgrade.)
ou can restart the firmware upgrade after the instrument reboots. If
s and then perform the upgrade.
rnet network (requires a Windows PC) (See page 23, Network
uired to complete the firmware upgrade is approximately 10 minutes.
20 SPG800AUP Field Upgrade Instructions
How to upgrade the instrument firmware
USB firmware up
grade
Use the following steps to upgrade the instrument firmware using a USB memory
device.
1. Insert a USB memory device into a USB port of the computer containing the
latest instrument firmware.
2. On the computer, navigate to the USB device.
3. On the USB device, create a directory named SpgUpgrd.
CAUTION. To prevent upgrade failure, be sure to corre ctly name the upgrade
directory. The directory name is case sensitive, with the “S” and the “U” in
SpgUpgrd
4. Open the SpgUpgrd directory and copy the firmware.pkg file from the
5. Eject
6. If necessary, power on the instrument and wait for the instrument to fully
being upper case.
downlo
directory path of SpgUpgrd\firmware.pkg.
boot u
instrument.
aded ZIP file to the USB device. The USB device should have a
and safely remove the USB device from the computer.
p before inserting the USB device into the front-panel USB port on the
7. Pres
8. Verify that the USB device is properly installed by pressing the up (▲)or
NOTE. The display will read “Mounted” if the USB device is properly installed. If
the display reads “Unmounted”, try to reinstall the USB device.
If the instrument still does not recognize the USB device, attempt this procedure
again using a different USB device from a well known brand that is 16 GB or less.
9. Press the up (▲)ordown(▼)arrowbuttontoselectSYSTEM :
stheSYSTEM button to access the SYSTEM menu.
n(▼) arrow button to select SYSTEM : USB (Mounted).
dow
FIRMWARE UPGRADE.
SPG800AUP Field Upgrade Instructions 21
How to upgrade the instrument firmware
10. Press the left (
press the ENTER button. A confirmation message is displayed as shown
below.
NOTE. If the instrument displays the message ERROR: SpgUpgrd/firmware.pkg
not found, make sure you have the correct directory path on the USB device and
then restart this procedure at step 6.
11. A second confirmation is displayed as shown below to remind you that the
upgrade w
CAUTION. If you did not backup your user files as part of the upgrade preparation
process, it is recommended that you press the BACK button to cancel the upgrade
and then backup your user files before performing the upgrade. The instructions
for backing up user files is described in the section To transfer user files from an
instrument to a USB drive. (See page 19.) You will restore the user files at the
end of
the upgrade procedure.
◄) or right (►) arrow button to select USB Upgrade,andthen
ill delete all user-created files on the instrument.
12. Press the ENTER button to proceed with the upgrade or press the BACK
button to cancel the upgrade.
13. When you press ENTER, the upgrade process begins. During the upgrade
process, the instrument displays messages indicating the upgrade status.
CAUTION. Once the instrument has started to erase internal flash, do not remove
power from the instrument. If you do so, the instrument fl ash may be corrupted
and you will have to run the recovery procedure. (See page 28, Troubleshoot
he firmware upgrade.)
t
14. If the instrument does not reboot at the completion of the firmware upgrade,
remove and then reconnect the power cable.
22 SPG800AUP Field Upgrade Instructions
How to upgrade the instrument firmware
15. Remove the USB d
CAUTION. To prevent a loss of data on the USB device, use the SYSTEM menu to
unmount the USB device before removing it from the instrument.
16. Proceed t
Network firmware upgrade
Use the f
connection:
1. Connec
evice after the upgrade is complete:
a. Press the SYSTEM button.
b. Press the up
(Mounted), and then press the ENTER button.
c. Remove the
now safely remove the USB drive appears.
o Verify the firmware upgrade. (Seepage26.)
ollowing steps to upgrade the instrument firmware using a network
t the instrument and a Windows PC to your local Ethernet network or
directly connect the instrument to a Windows PC.
(▲)ordown(▼)arrowbuttontoselectSYSTEM : USB
USB device from the instrument when the message You may
2. Power
3. Prepare the instrument for the firmware upgrade:
a. Press the SYSTEM front panel button.
b. Press the up (▲)ordown(▼) arrow button to select SYSTEM :
c. Press the left (◄)orright(►)arrowbuttontoselectNetwork Upgrade,
on the instrument.
FIRMWARE UPGRADE.
andthenpresstheENTER button. A confirmation message is displayed
as shown below.
SPG800AUP Field Upgrade Instructions 23
How to upgrade the instrument firmware
d. Asecondconfirm
the upgrade will delete all user-created files on the instrument.
CAUTION. If you did not backup your user files as part of the upgrade
preparation process, it is recommended that you press the BACK button to
cancel the upgrade and then backup your user files before performing the
upgrade. The instructions for backing up user files is described in the section
To trans f e r
will restore the user files at the end of the upgrade procedure.
e. Press the ENTER button to proceed with the upgrade or press the BACK
button to cancel the upgrade.
f. When you press ENTER, a Waiting for network connection message is
displayed along with the IP address of the instrument. This indicates the
instrument is ready to be upgraded. An example display is shown below.
user files from an instrument to a USB drive. (See page 19.) You
ation is displayed as shown below to remind you that
g. If no network connection is established, cycle power on the instrument
and verify the network connection before attempting the firmware
upgrade again. See the SPG8000A User Manual for details on configuring
network connections.
the
24 SPG800AUP Field Upgrade Instructions
How to upgrade the instrument firmware
4. Perform the firm
a. On the PC, double-click the transfer.exe file to launch the transfer
program.
b. Type the IP address or DNS name of the instrument you are upgrading,
and then pre
indicating the progress of the upgrade appear in the transfer program
window and on the instrument display.
CAUTION. Once the instrument has started to erase internal flash, do not
remove power from the instrument. If you do so, the instrument flash may be
corrupted and you will have to run the recovery procedure. (See page 28,
Troubles
NOTE. The upgrade will not proceed until all of the firmware data is
transfe
will attempt to complete the upgrade even if it loses contact with transfer.exe.
So that you can monitor the progress of the upgrade, it is suggested that you
do not close the transfer.exe window until the transfer utility asks for another
IP address.
hoot the firmware upgrade.)
rred to the instrument. Once the upgrade has started, the instrument
ware upgrade:
ss Enter.Thisstartsthefirmware upgrade process. Messages
Figure 3: Sample of transfer.exe window after the upgrade is complete
5. If the instrument does not reboot at the completion of the firmware upgrade,
remove and then reconnect the power cable.
6. Proceed to Verify the firmware upgrade. (Seepage26.)
SPG800AUP Field Upgrade Instructions 25
How to upgrade the instrument firmware
Verify the firm
ware upgrade
1. If your instrument had a failure during the firmware upgrade, proceed to
Troubleshoot the firmware upgrade. (See page 28.)
2. After the instrument reboots at the end of the upgrade process, press the
SYSTEM button to access the SYSTEM menu.
3. Press the up (▲)ordown(▼)arrowbuttontoselectSYSTEM : OPTIONS.
The second line of the display lists the hardware options (GPS, BG, AG,
SDI) and so
as shown below.
4. Verify that the options listed match those that you noted before the upgrade.
5. Press the up (▲) or down (▼)arrowbuttontoselectSYSTEM : VERSION
INFO (F/W). The second line of the display lists the installed firmware
version.
6. Verify that the displayed firmware version is the same version as the firmware
package you used to perform the upgrade.
ftware options (3G, DBT) that are installed in the instrument
7. Proceed as follows:
If you backed up your user files to a USB drive before you upgraded the
firmware, proceed to Restore user files from a USB drive.
If you did not backup your user files, proceed to Enter the new option
key.(Seepage15.)
26 SPG800AUP Field Upgrade Instructions
How to upgrade the instrument firmware
Restore user fi
les from a USB drive
If you backed u p your user files to a USB drive before you upgraded the firmware,
perform the following steps to restore the user files:
1. Insert a USB memory device containing the user files you want to install on
the SPG8000A generator into the USB port on the front of the instrument.
2. Verify that the USB device is properly installed:
a. Press the SYSTEM button to access the SYSTEM menu.
b. Use the up (▲)ordown(▼)arrowbuttontoselectSYSTEM : USB
(Mounted).
NOTE. The display will read “Mounted” if the USB device is properly
installed. If the display reads “Unmounted” or “Not Connected”, try to
ll the USB device.
reinsta
If the instrument still does not recognize the USB device, attempt this
ure again using a different USB device from a well known brand that
proced
is 16 GB or less.
3. Use the up (▲)ordown(▼) arrow button to select SYSTEM :
BACKUP/RESTORE.
4. Use the left (◄)orright(►)arrowbuttontoselectRestore All User Data
From USB, and then press the ENTER button.
TION. To prevent the loss of your user files, be sure to use the Restore All
CAU
User Data from USB option.
5. In
6.D
7. Use the up (▲)ordown(▼)arrowbuttontoselectSYSTEM : USB
8. Press the ENTER button to safely unmount the USB device.
9. Proceed to Enter the new option key. (Seepage15.)
the overwrite confirmation display, press the ENTER button to perform
the selected restore function.
uring the restore process, progress messages are displayed. When the
message Restore completed successfully is displayed, press any button to
return to the SYSTEM menu display.
(Mounted).
SPG800AUP Field Upgrade Instructions 27
How to upgrade the instrument firmware
Troubleshoot
the firmware upgrade
If a power failure occurs during the upgrade and the instrument has a blank screen
when you reapply power, perform the following procedure.
1. Connect an Ethernet cable between the instrument and your computer or
local Ethernet network.
2. Remove the power cable to turn off the instrument.
3. Press and hold the STATUS button and then reconnect the power cable.
Continue to hold the STATUS button until the message Select upgrade
network speed: appears on the top line of the LCD display.
4. Press the left (◄)orright(►) arrow button to select a network speed
(10BaseT, 100BaseT, or 1000BaseT), and then press the ENTER button.
If you do
recommended.
5. When th
left (◄)orright(►) arrow button to select from the following modes and
then press the ENTER button.
not know your network speed, the 100BaseT selection is
e message Select upgrade network mode: is displayed, press the
DHCP – Use this selection if the instrument is connected to a network
with DHCP support. An IP address will be assigned to the instrument
from your network server.
Local IP (192.168.1.1) – Use this selection i f the instrument is connected
to a network without DHCP support or is connected to a standalone
computer, and you want to use the factory default, static IP addres s of
192.168.1.1 for the upgrade.
TE. When you select either the Local IP or the Saved static IP upgrade
NO
mode, you cannot edit the displayed IP address. The IP address cannot be
edited when the instrument is in recovery mode.
Saved static IP (IP address) – Use this selection if the instrument is
connected to a network without DHCP support or is connected to a
standalone computer, and you want to use the previously saved static IP
address assigned to the instrument for the upgrade. The saved IP address
is displayed.
Quit and continue booting – Use this selection to quit the upgrade
process and leave the instrument in its current condition.
6. If you did not select Quit and continue booting in the previous step, the top
line of the instrument display will show the message Waiting for network
connection and the second line will list an IP address. Make a note of the
displayed IP address.
28 SPG800AUP Field Upgrade Instructions
How to upgrade the instrument firmware
7. Enter the IP add
application window on your PC to restart the upgrade process. See step 4 of
the network firmware upgrade procedure. (See page 25.).
CAUTION. To prevent upgrade failure, leave the instrument power on during the
upgrade process. The upgrade process may take up to 15 minutes to complete.
8. When the upgrade is complete, the instrument should reboot. If it does not,
cycle the power.
If you continue to experience an upgrade problem, contact Tektronix customer
support or your local Tektronix representative for assistance.
ress you noted in the previous step into the upgrade transfer
SPG800AUP Field Upgrade Instructions 29
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