xx
QAM4UP Upgrades
QAM400A
ZZZ
DTV Monitor
Instructions
www.tektronix.com
P075101200*
*
075-1012-00
Copyright © Tektronix. All rights reserved. Licensed software products are owned by Tektronix or its subsidiaries
or suppliers, and are protected by national copyright laws and international treaty provisions.
Tektronix products are covered by U.S. and foreign patents, issued and pending. Information in this publication
supersedes that in all previously published material. Specifications and price change privileges reserved.
TEKTRONIX and TEK are registered trademarks of Tektronix, Inc.
Contacting Tektronix
Tektronix, Inc.
14200 SW Karl Braun Drive
P.O. Box 5 0 0
Beaverto
USA
For product information, sales, service, and technical support:
n, OR 97077
In North America, call 1-800-833-9200.
Worl dwid e, visi t www.tektronix.com to find contacts in your area.
Kit Description
This document provides instructions for installing QAM4UP software upgrades
into an existing QAM400A DTV Monitor. The QAM4UP upgrade kit contains
a license upgrade certificate that allows you to enable the new options on the
monitor.
The QAM400A is supplied with a QAM (Annex A, Annex B, or Annex C)
interface card as a standard accessory. No hardware options are available.
The following table lists the QAM4UP upgrades that are supported by this
document.
Supported Product
Table 1: S
Product Option Description
QAM4UP -DIAG Software upgrade to add the following software features:
The QAM400A DTV Monitor is supported by this upgrade kit.
upported software upgrades
– Triggered recording capability up to 160 MB
– Templa
– In-depth PCR analysis with graphical result views
– Bit rate testing
– Servi
– RF Polling
te testing (for user-defined service plan testing)
ce logging
QAM4UP Upgrade Instructions 1
Kit Description
Upgrade Requirements
To perform a sof
tware option upgrade, use a PC to access the RUI (Remote User
Interface) of the DTV monitor. Connect the PC and the monitor to the same
Ethernet network.
The following table lists the system requirements for the QAM400A DTV monitor.
Table 2: PC system requirements
Characteristic
Minimum specification 1.2 GHz Intel Pentium Processor (Preferred: 2 GHz)
Operating system Microsoft Windows 2000, Windows XP, and Windows
Disk space
Ethernet
ed software
Install
RAM
CD-ROM drive
Display
Description
Vista (Re
2GBfreed
10/100-
Microso
7.0 minimum; Sun Java Runtime Environment
Version 6 Update 10 minimum (1.6.0_18 or later)
1GB
8x
1024 x 768 pixel video monitor with 16 bit (65000)
avai
commended: Windows XP Pro)
isk space
base T
ft Internet Explorer, Version
lable colors
Kit Parts List
The following table lists the parts supplied with each of the upgrade kits.
Table 3: QAM4UP-DIAG upgrade kit parts list
Quantity
1 ea 063-4135-XX
1 ea 063-4136-XX
1ea NA
1ea NA
1 ea 075-1012-00
Part number Description
MTM400A, IPM400A, QAM400A, and RFM300 DTV
Monitor D ocumentation CD
MTM400A, IPM400A, QAM400A, and RFM300 Software
Application CD
Option key document for a specified QAM400A DTV
monitor
Product Upgrade identification sticker
QAM4UP Upgrade Instructions
(This document)
2 QAM4UP Upgrade Instructions
Software Option Upgrade
Software Opti
Option Keys
on Upgrade
The QAM4UP op
the new options.
Option keys are a unique string of alphanumeric characters of the form
nnnnn-nnnnn-nnnnn-nnnnn. A single option key can enable one or more software
options.
Each option key is unique and is generated for a specific QAM400A monitor
using the serial number and MAC address of that monitor. An option key that is
generated for one monitor will not work when applied to a nother monitor.
The serial number identifies a specific DTV monitor. The MAC address identifies
the Transport Stream Processor board that is installed in the monitor. If there is
a hardware failure and the Transport Stream Processor board is replaced, a new
option
address. The MAC address is printed on the label on the top cover of the monitor
and above the network port on the rea r panel.
This kit includes both a document and a sticker with the new option key for
your monitor. Apply the sticker to the top cover of the monitor after you verify
the upgrade.
key will need to be issued because the monitor will have a different MAC
tion upgrade requires that you apply a new option key to enable
CAUTION. To avoid losing your software options, do not misplace the option key
document or sticker that was included with this upgrade kit. If the battery-backed
M in your DTV monitor is reset, you must reapply the option key to re-enable
RA
any software options that were purchased for your monitor.
QAM4UP Upgrade Instructions 3
Software Option Upgrade
Upgrading the
Software
Perform the following procedure to apply the option key that was supplied with
this kit:
1. Power on the monitor and wait for it to initialize. When the initialization
process is complete, the monitor beeps and the front-panel LEDs illuminate.
2. Use a PC that meets the requirements listed. (See Table 2 on page 2.)
Ensure that the PC is connected to the same Ethernet network as the monitor.
Perform th
NOTE. This procedure uses Microsoft Internet Explorer to open the monitor
RUI. You can also access the RUI using the Tektronix Web Monitoring Systems
Manager (WebMSM). The instructions for using WebMSM are located in the
WebMSM User Manual (Tektronix part number 077-0116-XX).
CAUTION. The Java applet used in the following steps will not run unless a temp
directoryisproperlyconfigured on the PC. A temp directory is set up by default
in the Windows XP operating system; previous operating systems may require
operator action.
The Java applet will not run unless the Sun Java Virtual Machine is installed.
Type java -version at the command prompt to verify that it is installed and that the
ion is 1.6.0_18 or greater. If it is not installed, you can download the latest
vers
version from the Sun Web site, www.java.com.
e following steps to open the RUI:
ou have to update the Java version on the PC, you will need to restart this
If y
procedure at step 2.
a. Launch Microsoft Internet Explorer.
b. In the address bar of the Web browser, enter the network identity
or IP address of the monitor, for example: http://TSMonitor01 or
ttp://111.222.333.444.
h
c. Press Enter. A Java applet is downloaded from the monitor a nd launched.
The file size is approximately 1.5 MB; the download time will depend
on the network speed and traffic.
3. After the Java applet is downloaded, the Connect to MTM Device dialog box
is displayed. (See Figure 1.)
4 QAM4UP Upgrade Instructions
Software Option Upgrade
Figure 1: Logging on to QAM400A monitor
4. In the Connect to MTM Device dialog box, select Administrator from the
Login Type drop-down list, and enter the password. The d efault password
for Adm
NOTE. You must log in to the monitor using the Administrator login type. The
User login type does not have sufficient permissions to perform software option
upgrades.
5. Click Connect to log on to the monitor and display the RUI window.
6. Click Device in the button bar of the RUI window to display the Device
Information view. (See Figure 2.)
7. Verify that the Network MAC Address shown in the Device Information view
matches the Unique ID number listed in the option key document that was
shipped with the upgrade kit.
8. Make a note of the software options that are currently enabled on the monitor.
NOTE. After you upgrade the monitor, you w ill verify the upgrade by checking
that the new option that you purchased has been enabled.
inistrator login type is tek.
QAM4UP Upgrade Instructions 5
Software Option Upgrade
Figure 2: Device Information view
9. After you verify the MAC address and note the installed software options,
close the RUI window, repeat steps 2 through 4 to redisplay the Connect to
MTMDevicedialogbox,andproceedtostep10.
NOTE.
to MTM Device dialog box that appears before the monitor RUI is launched.
Only advanced users should use the Connect to MTM Device dialog box that is
accessed from the Connect button in the monitor RUI toolbar.
10. In the Connect to MTM Device dialog b ox, click Upload License to open the
CAUTION. The option key string is case-sensitive and must be entered exactly as it
appears on the option key document, including any dashes.
11. In the Upload License dialog box, enter the new option key that was supplied
12. Click Yes to confirm the upload in the Upload License message box. (See
You should initiate the software options upgrade process from the Connect
Upload License dialog box. (See Figure 3.)
with this kit, and click Upload.
Figure 4.)
6 QAM4UP Upgrade Instructions
Figure 3: Upload license dialog box
Software Option Upgrade
Figure 4: Upload license message box
13. Progress messages will be displayed in the Upload Lic ense dialog box as the
new option key is loaded into the monitor:
If the option key is accepted, the message "License upload ok" appears,
and the monitor automatically reboots. The reboot process implements the
ware options enabled by the new option key. The message "Reboot
soft
complete" appears after the monitor reboots.
he option key is rejected, the message "License upload error -
If t
invalid license" appears in the Upload License dialog box. (See page 8,
Troubleshooting.)
14. Click Close to close the Upload License dialog box, and proceed to verify the
software options. (See page 8, Verifying the Software Option Upgrade.)
QAM4UP Upgrade Instructions 7
Software Option Upgrade
Troubleshooting
If the option key upload is rejected, the message “License upload error − invalid
license” appears in the Upload License dialog box. Check the following:
Reenter the option key in the Upload License dialog box. The option key
string is case-sensitive and must be entered exactly as it appears on the option
key document, including any dashes.
Inspect the option key documentation that was supplied with the upgrade
kit and verify that you are applying the option key to the QAM400A DTV
monitor listed in the documents.
If you are upgrading a monitor that is connected to a network containing
more than one DTV monitor, ensure that the RUI is viewing the correct
monitor
of the monitor matches the Unique ID number listed in the option key
documentation supplied with the upgrade kit.
If the upgrade is still unsuccessful, contact Tektronix Technical Support, ensuring
that the following information is available:
. Select Info in the Device view and verify that the MAC Address
Serial Number of the DTV monitor
MAC Ad
Option key string that was supplied with the u pgrade kit
Option key string that was previously assigned to the monitor (should be
listed on the label attached to the top cover of the monitor)
dress of the TS processor board
Verifying the Software Option Upgrade
Perform the following steps to verify the software option upgrade:
1. Display the Device Information view. Refer to steps 1 through 6 of the
previous procedure. (See page 4, Upgrading the Software.)
2. Verify that the new software option that you purchased with this upgrade is
now enabled. The option is listed in the option key documentation.
8 QAM4UP Upgrade Instructions
Figure 5: Device Information view
Software Option Upgrade
CAUTION. Be sure to apply the option key label from the Product Upgrade sticker.
When it is necessary after a repair, the Tektronix service center uses the option key
listed on the monitor label to reenable the software options for your monitor. If
youdon
cover of the monitor and your monitor is sent to Tektronix for repair, the monitor
might be returned to you without all of your software options enabled.
3. After you verify that the proper software options are enabled, a pply the
4. Apply the option-upgrade label from the Product Upgrade sticker to the top
End of Document
ot apply the new option key label supplied with the upgrade kit to the top
option-key label from the Product Upgrade sticker that was supplied with the
upgrade kit to the top cover of the monitor, covering the previous option key
listed on the monitor label.
cover of the monitor n ext to the options listed on the monitor label.
QAM4UP Upgrade Instructions 9
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