Tektronix MTM4UP Field Install Instructions

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MTM4UP Upgrades MTM400 and MTM400A

ZZZ

DTV Monitors

Instructions

*P075097302*

075-0973-02

MTM4UP Upgrades MTM400 and MTM400A

ZZZ

DTV Monitors

Instructions

Warning

The servicing instructions are for use by qualiﬁed personnel only. To avoid personal injury, do not perform any servicing unless you are qualiﬁed to do so. Refer to all safety summaries prior to performing service.

www.tektronix.com

075-0973-02

Copyright © Tektronix. All rights reserved. Licensed software products are owned by Tektronix or its subsidiaries or suppliers, and are protected by national copyright laws and international treaty provisions.

Tektronix products are covered by U.S. and foreign patents, issued and pending. Information in this publication supersedes that in all previously published material. Speciﬁcations and price change privileges reserved.

TEKTRONIX and TEK are registered trademarks of Tektronix, Inc.

FlexVuPlus is a registered trademark of Tektronix, Inc.

Contacting Tektronix

Tektronix, Inc. 14200 SW Karl Braun Drive P.O . Bo x 50 0 Beaverton, OR 97077 USA

For product information, sales, service, and technical support:

In North America, call 1-800-833-9200. World wide, vi sit www.tektronix.com to ﬁnd contacts in your area.

Table of Contents

General Safety Summary .......................................................................................... ii

Service Safety Summary................................ .................................. ........................ iv

Kit Description............................. ................................ ................................ ......... 1

Minimum Too

Kit Parts Lists ........................... ................................ ................................ ....... 6

Application Firmware Upgrade ................................ ................................ .................. 13

Firmware Upgrade (RUI v2.6.1 and Below)............................................................... 15

Firmware Upgrade (RUI v3.0 and Above)......................... ................................ ........ 31

Command Line Firmware Upgrade....................... .................................. ................ 38

Softwar

Hardware Option Upgrade.......................................... ................................ .............. 57

e Option Upgrade......................................................................................... 41

Option Keys ... .................................. ................................ .............................. 41

RUI Versions .................................................................................................. 41

Software Option Upgrade (RUI v2.6.1 and Below)..................... .................................. 43

Software Option Upgrade (RUI v3.0 and Above)................................. ........................ 48

Troubleshooting....................... ................................ ................................ ........ 52

fying the Software Option Upgrade...................... ................................ .............. 52

Ver i

Preparation............. .................................. ................................ ...................... 58

Install the New Interface Card............................................................................... 58

Install the SFP Module (GbE interface Only) . ................................ ............................ 71

Verify the Hardware Upgrade ............................................................................... 72

bMSM Software Upgrade......... ................................ ................................ ............ 79

Upgrading the WebMSM Software ......................................................................... 79

Technical Support............................................................................................. 79

l and Equipment List ......................................................................... 3

MTM4UP Upgrade Instructions i

General Safety Summary

General Safet

To Avoid Fi

re or Personal

Injury

ySummary

Review the fo this product or any products connected to it.

To avoid pot

Only qualiﬁed personnel should perform service procedures.

Use Proper Power Cord. Use only the power cord speciﬁed for this product and certiﬁed for the country of use.

Ground the Product. This product is grounded through the grounding conductor of the power cord. To avoid electric shock, the grounding conductor must be connected to earth ground. Before making connections to the input or output terminals of the product, ensure that the product is properly grounded.

Observe All Terminal Ratings. To avoid ﬁre or shock hazard, observe all ratings and markings on the product. Consult the product manual for further ratings information before making connections to the product.

The inputs are not rated for connection to mains or Category II, III, or IV circuits.

Power Disconnect. The power cord disconnects the product from the power source. Donotblockthepowercord;itmustremain accessible to the user at all times.

llowing safety precautions to avoid injury and prevent damage to

ential hazards, use this product only as speciﬁed.

Do Not Operate Without Covers. Do not operate this product with covers or panels removed.

Do Not Operate With Suspected Failures. If you suspect that there is damage to this product, have it inspected by qualiﬁed service personnel.

Avoid Exposed Circuitry. Do not touch exposed connections and components when power is present.

Use Proper Fuse. Useonlythefusetypeandratingspeciﬁed for this product.

Wear Eye Prote ction. Wear eye protection if exposure to high-intensity rays or

laser radiation exists.

Do Not Operate in Wet/Damp Conditions.

Do Not Operate in an Explosive Atmosphere.

Keep Product Surfaces Clean and Dry.

Provide Proper Ventilation. Refer to the manual’s installation instructions for

details on installing the product so it has proper ventilation.

ii MTM4UP Upgrade Instructions

General Safety Summary

Terms in this Manual

Symbols and Terms on the

Product

These terms may

WAR N ING. Warning statements identify conditions or practices that could result

in injury or loss of life.

CAUTION. Caution statements identify conditions or practices that could result in

damage to this product or other p roperty.

These terms may appear on the product:

DANGER in the marking.

WAR NI N G read the marking.

CAUTIO

The following symbol(s) may appear on the product:

appear in this manual:

dicates an injury hazard immediately accessible as you read

indicates an injury hazard not immediately accessible as you

N indicates a hazard to property including the product.

MTM4UP Upgrade Instructions iii

Service Safety Summary

Service Safet

y Summary

Only qualiﬁe Safety Summary and the General Safety Summary before performing any service procedures.

Do Not Service Alone. Do not perform internal service or adjustments of this product unless another person c apable of rendering ﬁrst aid and resuscitation is present.

Disconnect Power. To avoid electric shock, switch off the instrument power, then disconnect the power cord from the mains power.

Use Care When Servicing With Power On. Dangerous voltages or currents may exist in disconnect test leads before removing protective panels, soldering, or replacing components.

To avoid electric shock, do not touch exposed connections.

d personnel should perform service procedures. Read this Service

this product. Disconnect power, remove battery (if applicable), and

iv MTM4UP Upgrade Instructions

Kit Description

This document provides instructions for installing MTM4UP software and hardware upgrades into an existing MTM400 or MTM400A MPEG Transport Stream Monitor. All MTM4UP upgrade kits include an application ﬁrmware CD-ROM that enables you to update your monitor with the latest version of the RUI (Remote

The following table lists the MTM4UP upgrades that are supported by this document.

Table 1: Supported software and hardware upgrades

Product Option Description

MTM4UP

CF Hardware upgrade to add a COFDM interface card

S2 Hardware upgrade to add a DVB-S2 interface

GE Hardware upgrade to add a IP Video G igabit Ethernet (GbE ) interface card

QA Hardware upgrade to add a QAM (Annex A) interface card

QB2 Hardware upgrade to add a QAM (Annex B, Level 1 and 2) interface card

QC Hardware upgrade to add a QAM (Annex C) interface card

SX Hardware upgrade to add a 850nm SFP, optical gigabit Ethernet port to the GbE interface

VS Hardware upgrade to add a 8VSB interface card

Software upgrade to add recording capability

Software upgrade to add transport stream Service Information analysis (PSI/SI/PSIP/ARIB structure view and repetition graphs)

Software upgrade to add template testing with template scheduling (for u ser-deﬁned service plan testing)

Software upgrade to add PCR analysis with graphical results views

Software upgrade to add bit-rate testing including PID groups and PID variability

Software upgrade to add service logging

Software upgrade to add automatic channel changing for polling multiple streams

Hardware upgrade to add a 8PSK/QPSK interface card

Hardware upgrade to add a 1310nm SFP, optical gigabit Ethernet port to the GbE interface

Hardware upgrade to add a 1550nm SFP, optical gigabit Ethernet port to the GbE interface

User Interface).

The upgrade process contains these main steps:

Upgrade the application ﬁrmware version (all MTM4UP options)

Apply the new option key (MTM4UP options 01, 02, 03, 04, 05, 06, 07, and QC only)

Install the new interface card (MTM4UP options CF, EP, S2, GE, QA, QB2, QC, and VS only)

MTM4UP Upgrade Instructions 1

Kit Description

Supported Products

Install the opt

ical gigabit Ethernet/Fibre Channel port on the GbE interface

(MTM4UP options LX, SX, and ZX only)

Reinstall the

We bMSM software (all MTM4UP options; only if you upgraded

the application ﬁrmware and use the WebMSM software)

The following products are supported by this upgrade kit (except as noted under

MTM400 Moni

tor Serial Number Versions below):

MTM400 MPEG Transport Stream Monitor

MTM400A MPEG Transport Stream Monitor

MTM400A DTV Monitor

NOTE. A fully licensed version of the WebMSM Monitoring System Manager is

available to users of MTM400 or MTM400A monitors with RUI v3.0 or above

ed. The WebMSM software enables you to monitor transport streams on

install multiple MTM400 and MTM400A monitors from a single PC.

The Web

MSM s oftware package for RUI v3.0 and above is available on the Tektronix Web site (www.tektronix.com/software) and on the application ﬁrmware CD-ROM that was supplied with this upgrade kit.

MTM400 Monitor Serial

Number Formats

Two versions of the MTM400 monitor have been produced with different serial number formats as shown below. These upgrade instructions do not apply to MTM400 monitors that have the GB* serial number format. If your monitor has a GB* serial number, you will be advised of the correct upgrade procedure when you order an upgrade. The serial number of each monitor is printed on a

bel attached to the rear panel.

Serial number formats

GB400–xxxx (Example: GB400-1234)

Bxxxxxx (Example: B010100)

2 MTM4UP Upgrade Instructions

Minimum Tool and Equipment List

This section lists the tools and equipment required to perform the MTM4UP upgrades described in this document.

Kit Description

Firmware and Software

Option Upgrades

To perform a ﬁrmware or a software option upgrade, you must use a PC to access the RUI (Remote User Interface) on the MTM400 or MTM400A monitor. The PC and the monitor must be connected to the same Ethernet network.

The system requirements of the PC depend on which version of the RUI is installed on your monitor. MTM400 monitors were shipped from the factory with RUI version 2.6.1 or below. MTM400A monitors are shipped with RUI version

3.0 or above.

The MTM400 and MTM400A monitors can operate using either version of the RUI. You will be able to determine if the factory–issued RUI version has been changed

on your monitor when you attempt to log in:

If your monitor has RUI v2.6.1 or below installed, the login screen will appear

as follows:

MTM4UP Upgrade Instructions 3

Kit Description

If your monitor

has RUI v3.0 or above installed, the login screen will appear

as follows:

The foll

owing tables list the system requirements for monitors operating with RUI

v2.6.1 or below and RUI v3.0 or above.

Table 2: PC system requirements for RUI v2.6.1 or below

Characteristic

Minimum speciﬁcation 1 GHz Intel Pentium Processor (Preferred: 2 GHz)

Operating system Microsoft Windows 2000 or Windows XP

Disk space

Ethernet

talled software

Ins

RAM

CD-ROM drive

Display 1024 x 768 pixel video monitor with 16 available c olors

Description

ommended: Windows XP Pro)

(Rec

ree disk space

2GBf

100-base T

10/

rosoft Internet Explorer, Version 6.0 minimum;

Mic Microsoft Java Virtual Machine installed, Version

5.0 minimum

1GB

4 MTM4UP Upgrade Instructions

Kit Description

Signal Interface Hardware

Upgrades

Table 3: PC syst

Characteristic

Minimum speciﬁcation 1.2 GHz Intel Pentium Processor (Preferred: 2 GHz)

Operating system Microsoft Windows 2000, Windows XP, and Windows

Disk space

Ethernet

Installed software Microsoft Internet Explorer, Version 7.0 m inimum;

RAM

CD–ROM drive

Display

em requirements for RUI v3.0 or above

Description

Vista (Recommended: Windows XP Pro)

2GBfreediskspace

10/100–base T

SunJavaRu 07 minimum (1.6.0_10 or later)

1GB

1024 x 768 pixel v ideo monitor with 16 bit (65000) available colors

ntime Environment Version 6 Update

You will need the equipment listed below to physically install the signal interface hardware upgrades.

Required tools and equipment Part number

Anti-static wrist strap NA

A screwdriver with T-10, T-15, and T-20 TORX tips

erify that the installed interface card is operating properly, you will need a PC

To v meeting the minimum requirements and a suitable transport stream input for the interface type that you received with this upgrade kit. (See Table 2 on page 4.) (See Table 3 on page 5.)

MTM4UP Upgrade Instructions 5

Kit Description

Kit Parts Lists

The following tables list the parts supplied with each of the upgrade kits.

Table 4: MTM4UP 01, 02, 03, 04, 05, 06, and 07 parts list (software options)

Quantity

1EA NA

1 EA 063-4135-xx MTM400A, IPM400A, and RFM300 Product Documentation

1 EA 063-4136-xx MTM400A, IPM400A, and RFM300 Application Firmware

1 EA 071-2492-xx

1 EA 075-0973-02 MTM4UP Upgrades Instructions

Table 5

Quantity

1EA NA

1EA 015-0

1EA 063-

1EA 071

1 EA 075-0973-02 MTM4UP Upgrades Instructions

1 EA 174-4782-xx Power cable; 8 conductor, 15.9 L

1 EA 174-5135-xx

8 EA 211-0722-xx

1 EA 672-1789-xx

Part number Description

Option key document for a speciﬁed MTM400 or MTM400A monitor

Product Upgrade identiﬁcation sticker

CD–ROM

MTM400A Quick Start User Manual (English) (071-2632-xx)

(071-2493-xx)

(German)

(Japanese)

: MTM4UP CF parts list (COFDM interface)

mber

Part nu

688-xx

4135-xx

4136-xx

-2191-xx

-2492-xx

(071-2632-xx)

(071-2493-xx)

74-5063-xx

ption

Descri

Product Upgrade identiﬁcation sticker

Adapter, RF; BNC Jack to F Plug

00A, IPM400A, and RFM300 Product Documentation

MTM4

CD-ROM

00A, IPM400A, and RFM300 Application Firmware

MTM4

CD-ROM

China RoHS Supplemental Information Sheet

MTM400A Quick Start User Manual (English)

(German)

apanese)

Serial cable; 1x5, 8.00 inches, Baseband to Processor

RF cable; BNC to BNC, 75 Ohm

Machine screw; 6-32 x 0.250, PNH, T-15 TORX

COFDM and Baseband circuit board assembly; tested set

6 MTM4UP Upgrade Instructions

Kit Description

Table 6: MTM4UP

Quantity

1EA NA

1 EA 063-4135-xx MTM400A, IPM

1 EA 063-4136-x

1 EA 071-2191-x

1 EA 071-2492-

1 EA 075-0973-02 MTM4UP Upgrades Instructions

1 EA 174-4782-xx Power cable; 8 conductor, 15.9 L

1 EA 174-506

1 EA 174-513

8EA 211-07

1 EA 672-17

EP parts list (8PSK / QPSK interface)

Part number Description

Product Upgrade identiﬁcation sticker

CD-ROM

(071-2632-xx)

(071-2493-xx)

3-xx

5-xx

22-xx

90-xx

MTM400A, IP CD-ROM

China RoHS Supplemental Information Sheet

MTM400A Quick Start User Manual (English)

(German)

(Japanes

Serial cable; 1x5, 8.00 inches, Baseband to Processor

RF cable; BNC to BNC, 75 Ohm

Machine screw; 6-32 x 0.250, PNH, T-15 TORX

8PSK / QPSK and Baseband circuit board assembly; tested set

M400A, and RFM300 Application Firmware

400A, and RFM300 Product Documentation

Table 7: MTM4UP S2 parts list (DVB-S2 interface)

Quantity

1EA NA

1 EA 063-4135-xx MTM400A, IPM400A, and RFM300 Product Documentation

1 EA 063-4136-xx MTM400A, IPM400A, and RFM300 Application Firmware

1 EA 071-2191-xx

1 EA 071-2492-xx

1 EA 075-0973-02 MTM4UP Upgrades Instructions

1 EA 174-4782-xx Power cable; 8 conductor, 15.9 L

1 EA 174-5063-xx

1 EA 174-5135-xx

8 EA 211-0722-xx

1 EA 672-1790-xx

Part number Description

Product Upgrade identiﬁcation sticker

CD-ROM

China RoHS Supplemental Information Sheet

MTM400A Quick Start User Manual (English) (071-2632-xx)

(071-2493-xx)

(German)

(Japanese)

Serial cable; 1x5, 8.00 inches, Baseband to Processor

RF cable; BNC to BNC, 75 Ohm

Machine screw; 6-32 x 0.250, PNH, T-15 TORX

DVB-S2 and Baseband circuit board assembly; tested set

MTM4UP Upgrade Instructions 7

Kit Description

Table 8: MTM4UP

Quantity

1EA NA

1 EA 063-4135-xx MTM400A, IPM

1 EA 063-4136-x

1 EA 071-2191-x

1 EA 071-2492-

1 EA 075-0973-02 MTM4UP Upgrades Instructions

1 EA 174-4782-xx Power cable; 8 conductor, 15.9 L

1 EA 174-506

1 EA 174-528

9 EA 211 -07

1EA 671-62

GE parts list (IP Video Gigabit Ethernet interface)

Part number Description

Product Upgrade identiﬁcation sticker

400A, and RFM300 Product Documentation

CD-ROM

(071-2632-xx)

(071-2493-xx)

3-xx

7-xx

22-xx

00-xx

MTM400A, IP CD-ROM

China RoHS Supplemental Information Sheet

MTM400A Quick Start User Manual (English)

(German)

(Japanes

Serial cable; 1x5, 8.00 inches, Baseband to Processor

RF cable; BNC to BNC, 75 Ohm

Machine screw; 6-32 x 0.250, PNH, T-15 TORX

GbE circuit board assembly, ASI/SDI; tested

M400A, and RFM300 Application Firmware

Table 9: MTM4UP LX parts list (1310nm SFP optical port for GbE interface)

Quantity

1EA NA

1 EA 063-4135-xx MTM400A, IPM400A, and RFM300 Product Documentation

1 EA 063-4136-xx MTM400A, IPM400A, and RFM300 Application Firmware

1 EA 131-7957-xx

1 EA 071-2191-xx

1 EA 071-2492-xx

1 EA 075-0973-02 MTM4UP Upgrades Instructions

Part number Description

Product Upgrade identiﬁcation sticker

CD-ROM

1310nm SFP optical gigabit Ethernet/Fibre Channel port

China RoHS Supplemental Information Sheet

MTM400A Quick Start User Manual (English) (071-2632-xx)

(071-2493-xx)

(German)

(Japanese)

8 MTM4UP Upgrade Instructions

Kit Description

Table 10: MTM4U

Quantity

1EA NA

1 EA 063-4135-xx MTM400A, IPM

1 EA 063-4136-x

1 EA 131-7834-x

1 EA 071-2191-

1 EA 071-2492-

1 EA 075-0973-02 MTM4UP Upgrades Instructions

P SX parts list (850nm SFP optical port for GbE interface)

Part number Description

Product Upgrade identiﬁcation sticker

400A, and RFM300 Product Documentation

CD-ROM

(071-2632-xx)

(071-2493-xx)

MTM400A, IP CD-ROM

850nm SFP optical gigabit Ethernet/Fibre Channel port

China RoHS Supplemental Information Sheet

MTM400A Quick Start User Manual (English)

(German)

(Japanes

M400A, and RFM300 Application Firmware

Table 11: MTM4UP ZX parts list (1550nm SFP optical port for GbE interface)

Quantity

1EA NA

1 EA 063-4135-xx

1 EA 063-4136-xx

1 EA 131-7958-xx

1 EA 071-2191-xx

1 EA 071-2492-xx

1 EA 075-0973-02 MTM4UP Upgrades Instructions

Part number Description

Product Upgrade identiﬁcation sticker

MTM400A Product Documentation CD-ROM

MTM400A Application Firmware CD-ROM

1550nm SFP optical gigabit Ethernet/Fibre Channel port

China RoHS Supplemental Information Sheet

MTM400A Quick Start User Manual (English) (071-2632-xx)

(071-2493-xx)

(German)

(Japanese)

Table 12: MTM4UP QA parts list (QAM Annex A interface)

Quantity

1EA NA

1 EA 063-4135-xx

1 EA 063-4136-xx

1 EA 071-2191-xx

1 EA 071-2492-xx

1 EA 075-0973-02 MTM4UP Upgrades Instructions

1 EA 174-4782-xx Power cable; 8 conductor, 15.9 L

2 EA 174-4850-xx

7 EA 211-0722-xx

1 EA 671-5608-xx

Part number Description

Product Upgrade identiﬁcation sticker

MTM400A Product Documentation CD-ROM

MTM400A Application Firmware CD-ROM

China RoHS Supplemental Information Sheet

MTM400A Quick Start User Manual (English) (071-2632-xx)

(071-2493-xx)

(German)

(Japanese)

RF cable; coaxial, RFD, 50 Ohm, 16.00 inches

Machine screw; 6-32 x 0.250, PNH, T-15 TORX

QAM (Annex A) circuit board assembly; tested

MTM4UP Upgrade Instructions 9

Kit Description

Table 13: MTM4U

Quantity

1EA NA

1 EA 063-4135-xx

1 EA 063-4136-x

1 EA 071-2191-x

1 EA 071-2492-

1 EA 075-0973-02 MTM4UP Upgrades Instructions

1 EA 174-4782-xx Power cable; 8 conductor, 15.9 L

1 EA 174-506

1 EA 174-513

8 EA 211 -07

1EA 672-17

P QB2 parts list (QAM Annex B interface)

Part number Description

Product Upgrade identiﬁcation sticker

MTM400A Product Documentation CD-ROM

(071-2632-xx)

(071-2493-xx)

3-xx

5-xx

22-xx

91-xx

MTM400A Application Firmware CD-ROM

China RoHS Supplemental Information Sheet

MTM400A Quick Start User Manual (English)

(German)

(Japanese

Serial cable; 1x5, 8.00 inches, Baseband to Processor

RF cable; BNC to BNC, 75 Ohm

Machine screw; 6-32 x 0.250, PNH, T-15 TORX

QAM (Annex B2) and Baseband circuit board assembly; tested set

)

Table 14: MTM4UP QC parts list (QAM Annex C interface)

Quantity

1EA NA

1 EA 063-4135-xx

1 EA 063-4136-xx

1 EA 071-2191-xx

1 EA 071-2492-xx

1 EA 075-0973-02 MTM4UP Upgrades Instructions

1 EA 174-4782-xx Power cable; 8 conductor, 15.9 L

2 EA 174-4850-xx

7 EA 211-0722-xx

1 EA 671-5625-xx

Part number Description

Option key document for a speciﬁed MTM400 or MTM400A monitor

Product Upgrade identiﬁcation sticker

MTM400A Product Documentation CD-ROM

MTM400A Application Firmware CD-ROM

China RoHS Supplemental Information Sheet

MTM400A English Quick Start User Manual (071-2632-xx)

(071-2493-xx)

(German)

(Japanese)

RF cable; coaxial, RFD, 50 Ohm, 16.00 inches

Machine screw; 6-32 x 0.250, PNH, T-15 TORX

QAM (Annex C) circuit board assembly; tested

10 MTM4UP Upgrade Instructions

Kit Description

Table 15: MTM4U

Quantity

1EA NA

1 EA 015-0688-xx

1 EA 063-4135-x

1 EA 063-4136-x

1 EA 071-2191-

1 EA 071-2492-

1 EA 075-0973-02 MTM4UP Upgrades Instructions

1 EA 174-4782-xx Power cable; 8 conductor, 15.9 L

1 EA 174-506

1 EA 174-51

8EA 211-07

1 EA 672-1

P VS parts list (8VSB interface)

Part number Description

Product Upgrade identiﬁcation sticker

ADAPTER, RF; BNC JACK TO F PLUG

(071-2632-xx)

(071-2493-xx)

3-xx

35-xx

22-xx

792-xx

MTM400A Product Documentation CD-ROM

MTM400A Application Firmware CD-ROM

China RoHS Supplemental Information Sheet

MTM400A English Quick Start User Manual

(German)

(Japanes

Serial cable; 1x5, 8.00 inches, Baseband to Processor

RF cable; BNC to BNC, 75 Ohm

Machine screw; 6-32 x 0.250, PNH, T-15 TORX

8VSB and Baseband circuit board assembly; tested set

MTM4UP Upgrade Instructions 11

Kit Description

12 MTM4UP Upgrade Instructions

Application Firmware Upgrade

All MTM4UP upgrade kits include an application ﬁrmware CD-ROM that enables you to update your MTM400 or MTM400A monitor with the latest version of the RUI (Remote User Interface). Firmware upgrades are required when you install one of the following signal interface hardware upgrades: MTM4UP options CF, EP,S2,GE,Q not require a ﬁrmware upgrade:

A, QB2, QC, and VS. The following MTM4UP upgrade options do

RUI Versions

MTM4UP Opt software option upgrade and you do not want to upgrade the ﬁrmware version on your monitor, proceed to Software Option Upgrade.(Seepage41.)

MTM4UP Options LX, SX, and ZX. If you purc hased only an SFP optical port to add to your GbE interface card and you do not want to upgrade the

ﬁrmware version on your monitor, proceed to Install the SFP Module (GbE Interface Only). (Seepage71.)

NOTE. Review and comply with the following paragrahs, RUI Versions, before

ding with a ﬁrmware upgrade.

procee

This section describes how to upgrade the ﬁrmware using the RUI or the Comma

CAUTION. If you have the GE option (GbE interface) installed, you must use the

Command Line Firmware Upgrade process. (See page 38.) For other interface options, you can use either upgrade process.

nd Line Firmware Upgrade program.

ions 01, 02, 03, 04, 05, 06, and 07. If you purchased only a

Version 3.0 and above introduced new features and signiﬁcant changes in the operation of the user interface.

The MTM400 and MTM400A monitors can be modiﬁed to operate using either version of the RUI. The following ﬁgure illustrates the MTM400 and MTM400A upgrade paths.

MTM4UP Upgrade Instructions 13

Application Firmware Upgrade

Figure 1: MTM400A upgrade path

14 MTM4UP Upgrade Instructions

Application Firmware Upgrade

Firmwa

Use the ﬁrmware is currently installed on your monitor:

If your MTM400 RUI v2.6.1 or below, perform the procedure described in Firmware Upgrade (RUI v2.6.1 and Below) to upgrade to RUI v3.0. (See page 15.) Even if you are upgrading to RUI v3.1 and above, you must upgrade to version 3.0 ﬁrst. (See Figure 1.)

If your MTM400 or MTM400A monitor is currently operating with RUI v3.0 or above, perform the procedure described in Firmware Upgrade (RUI v3.0 and Above). (See page 31.)

NOTE. If y

complete the upgrade installation, use the instructions that are located in the MTM400 and MTM400A RUI v3.x Upgrade Technical Reference (Tektronix part number 077-0174-xx).

ou want to change the RUI version on your monitor to v2.6.1 after you

upgrade procedure that is appropriate for the RUI version that

or MTM400A monitor is currently operating with

re Upgrade (RUI v2.6.1 and Below)

If your MTM400 or MTM400A monitor has RUI v2.6.1 or below installed, perform the following procedure to upgrade the application ﬁrmware installed

ur monitor.

on yo

If you are upgrading to RUI v3.1 and above, version 3.0 of the RUI must be

alled ﬁrst. You can then proceed to the procedure described in Firmware

inst Upgrade (RUI v3.0 and Above).(Seepage31.)

MTM4UP Upgrade Instructions 15

Application Firmware Upgrade

Identify the Current BIOS

and Firmware Versions

Perform the fol

lowing steps to identify the BIOS and ﬁrmware versions that are

installed on your monitor:

1. Power on the mo

nitor and wait for it to initialize. When the initialization

process is complete, the monitor beeps and the front-panel LEDs illuminate.

2. Use a PC that meets the m inimum requirements and is connected to the same Ethern

et network as the monitor. (See Table 2 on page 4.) Perform the

following steps to open the monitor RUI:

NOTE. This procedure uses Microsoft Internet Explorer to open the monitor

RUI. You can also access the RUI using the Tektronix Web Monitoring Systems Manager (WebMSM). The instructions for using WebMSM are located in the WebMSM User Manual (Tektronix part number 077-0116-xx).

a. Launch Microsoft Internet Explorer.

b. In the address bar of the Web browser, enter the network identity or

IP address of the monitor, for example:

http://111.222.333.444.

http://TSMonitor01 or

c. Press Enter. A Java applet is downloaded from the monitor and launched.

The ﬁle size is approximately 1.5 MB; the download time will depend on the network speed and trafﬁc.

ION. The Java applet will not run unless a temp directory is properly

CAUT

conﬁgured on the PC. A temp directory is set up by default in the Windows XP operating system; previous operating systems may require operator action.

The Java applet will not run unless the Microsoft Java Virtual Machine is installed. Type jview at the command prompt to verify that it is installed and that the version is 5.00.3809 or greater. If it is not installed, obtain the installation ﬁle from the Microsoft Web site.

If the Sun Virtual Machine has also b een installed, the Sun Virtual Machine must not be set as the default in the Java control panel or Internet Explorer options, advanced tab.

3. After the Java applet is downloaded, the monitor splash screen will appear, and then be quickly overlaid by the Login Details dialog box. (See Figure 2.)

16 MTM4UP Upgrade Instructions

Application Firmware Upgrade

Figure 2: Logging in to the monitor (RUI v2.6.1 and below)

4. In the Login Details dialog box, select Administrator from the User drop-down list.

NOTE. Y

ou must log in to the monitor using the Administrator login type. The User login type does not have sufﬁcient permissions to perform software option upgrades.

5. Enter the appropriate password, and then click OK to accept the login details.

The default password for the Administrator login type is

tek.

6. After you log on to the monitor, the Hotspot view is displayed. (See Figure 3.)

Click Device to open the Device view.

Figure 3: Hotspot view (RUI v2.6.1 and below)

7. In the D evice view, click Info to open the Device Information view.

NOTE. For ﬁrmware versions 2.1.0 to 2.6.1, the information shown in the Device

Information view differs from the previous ﬁrmware versions, as shown in the following ﬁgures.

MTM4UP Upgrade Instructions 17

Application Firmware Upgrade

Figure 4: Device Information view (RUI v2.0.7 and earlier)

Figure 5: Device Information view (RUI v2.1.0 to v2.6.1)

8. Note the version numbers displayed for the Processor Board Software (RUI v2.07 and earlier) or the Application Firmware Version (RUI v2.1.0 to v2.6.1),

the BIOS Version shown in the Device Information view.

and

NOTE. The Device Information view details the software and hardware build state

of the monitor. The values shown in the preceding ﬁgures will differ from the values shown for your monitor.

9. Identify which upgrade steps are required for your monitor. (See Figure 6.)

18 MTM4UP Upgrade Instructions

Application Firmware Upgrade

Figure 6: Upgrade path (RUI v2.6.1 and below)

Install the Upgrade Files

on the PC

MTM4UP Upgrade Instructions 19

Perform the following steps to copy the upgrade ﬁles from the application ﬁrmware CD-ROM to the hard drive of your PC:

CAUTION. For the ﬁrmware upgrade to be successful, the upgrade ﬁle(s) must

be copied from the application ﬁrmware CD-ROM to a writable location such

he hard drive on your PC.

as t

10. Insert the application ﬁrmware CD-ROM supplied with this kit into the

-ROM drive of your PC.

11. If the BIOS installed on your monitor is version 2.07 or later (as noted in tep 8), locate and copy the application ﬁrmware ﬁle from the CD-ROM to

s the hard drive of your PC:

Application Firmware Upgrade

Remove Signal Sources

Upgrade the BIOS Version

MTM400 <versio For example: MTM400 v3.0.060 Build 702.zip

12. If the BIOS ins copy the application ﬁrmware ﬁle listed above and the BIOS upgrade ﬁle listed below from the CD-ROM to the hard drive of your PC:

MTM400 v2.0.6.1 BIOSLDR v2.07.zip.

13. Unzip the up unzipped upgrade ﬁle(s) should be *.hex.

CAUTION. To prevent upgrade problems that might require that the monitor be

returned to Tektronix service for reprogramming, disconnect all transport stream inputs and outputs from the monitor before performing the remaining portion of the ﬁrmw

If the BIOS version installed on your monitor is earlier than v2.07, then perform the fo upgrade the monitor ﬁrmware. (See page 25, Upgrade the Monitor Firmware.)

are upgrade procedure.

llowing procedure to upgrade the BIOS version. Otherwise, proceed to

n number>.zip

talled on your monitor is earlier than version 2.07, locate and

grade ﬁle(s) that you copied to your PC. The name of the

IOS is upgraded by installing a program (BIOS Loader) which, when

The B activated, a utomatically installs the new BIOS.

CAUTION. The BIOS upgrade is a critical process. If, for any reason, the BIOS

upgrade procedure fails, the monitor might need to be returned to Tektronix service for reprogramming. Therefore, this procedure should only be carried out when monitoring is not required or when alternative arrangements can be made

r system monitoring.

Do not remove power or manually reboot the monitor during the following

rocedures, unless instructed to do so.

Perform this procedure only if the BIOS version of your monitor is earlier than v2.07. (See Figure 6 on page 19.)

20 MTM4UP Upgrade Instructions

Application Firmware Upgrade

Install the BIO

CAUTION. To prevent upgrade problems that might require that the monitor be

returned to Tektronix service for reprogramming, you must clear the Device Log immediately before uploading the ﬁrmware.

1. In the Device view, click Log to display the Device Log view. (See Figure 7.)

2. In the Device Log view, click Clear Log to clear the device log. A message is

displayed in the Device Log view conﬁrming that the log has been cleared.

S Loader. Perform the following steps to install the BIOS loader:

Figure 7: Device Log view (RUI v2.6.1 and below)

3. In the Device view, click Conﬁg to display the Device Conﬁguration view. Figure 8.)

(See

Figure 8: Device Conﬁguration view (RUI v2.6.1 and below)

4. In the Device Conﬁguration view, click Upload Device Firmware.This

opens the Device Firmware Upload window. (See Figure 9.)

MTM4UP Upgrade Instructions 21

Application Firmware Upgrade

Figure 9: Device Firmware Upload window (RUI v2.6.1 and below)

5. Click Browse and navigate to the directory location where you copied the upgrade ﬁles. Select the unzipped BIOS loader ﬁle:

MTM400 v2.0.6.1 BIOSLDR v2.07.hex.

6. After you select the BIOS upgrade ﬁle, click Start. The BIOS loading process may take a few minutes. While the process completes, the four buttons in the Device view will be grayed. The monitor will automatically restart when the BIOS loading process completes.

7. When all four of the buttons in the Device view have been active (colored red, green, or yellow) for longer than 20 seconds, and the progress bar in the Device Firmware Upload dialog is full, the BIOS Loader is successfully

ed. (See Figure 10.)

load

CAUTION. To prevent upgrade problems that might require the monitor to be

returned to Tektronix service for reprogramming, do not proceed until all four buttons in the Device view have been active (colored red, green, or yellow) for more than 20 seconds.

22 MTM4UP Upgrade Instructions

Application Firmware Upgrade

Figure 10

: Completed BIOS upload (RUI v2.6.1 and below)

Upgrade the BIOS. After the BIOS Loader is successfully loaded into the monitor,

perform the following steps to upgrade the BIOS:

CAUTION. To prevent damage to the monitor that will require the monitor to be

ed to Tektronix for repair, do not remove power or manually reboot the

return MTM400 during the following procedures.

8. On the

PC, launch a second instance of Microsoft Internet Explorer Web

browser.

9. In th

e address bar of the Web browser, enter the following command and then

press the Enter key. (See Figure 11.)

address>/cgi−bin/biosupgrade

<IP

where <IP address> is the IP address of the monitor that you are upgrading.

Figure 11: Entering the BIOS upgrade command (RUI v2.6.1 and below)

10. After you press Enter, the BIOS upgrade process starts. The process should take no longer than 15 seconds. After the BIOS upgrade process completes,

MTM4UP Upgrade Instructions 23

Application Firmware Upgrade

a message is dis Device view are active (colored red, green, or yellow).

CAUTION. Do not proceed until all four buttons in the Device view have been

active (either red, green, or yellow) for more than 20 seconds.

If the upgrade is unsuccessful, the original BIOS will be reinstated, if possible, and the monitor will automatically restart.

11. Close the Internet Explorer, and then close the Device Firmware Upload dialog box.

Perform the following step to verify that the BIOS version was upgraded:

Verify th

version was upgraded:

12. In the De

13. In the Device Information view, verify that the BIOS version matches the

e BIOS Upgrade. Perform the following step to verify that the BIOS

vice view, click Info to open the Information view. (See Figure 12.)

BIOS up

loader version.

played in the Web browser window and the buttons in the

Figure 12: Verifying the BIOS version (RUI v2.6.1 and below)

24 MTM4UP Upgrade Instructions

Application Firmware Upgrade

Upgrade the Monitor

Firmware

After you verif following steps to upgrade the application ﬁrmware installed on the monitor:

1. In the Device v on page 21.)

CAUTION. To prevent upgrade problems that might require the monitor to be

returned to Tektronix service for reprogramming, you must clear the Device Log immediately before uploading the ﬁrmware.

2. In the Device Log view, click Clear Log to clear the device log. A message is displayed in the Device Log view conﬁrming that the log has been cleared.

3. In the Device view, click Conﬁg to display the Device Conﬁguration view. (SeeFigure8onpage21.)

4. In the Device Conﬁguration view, click Upload Device Firmware.This opens the Device Firmware Upload window. (See Figure 9 on page 22.)

5. In the Device Firmware Upload window, click Browse and navigate to the directory location where you copied the upgrade ﬁles. Select the unzipped ﬁrmware ﬁle, for example:

MTM400 v3.0.060 Build 702.hex.

y the BIOS version and upgrade it if necessary, perform the

iew, click Log to display the Device Log view. (See Figure 7

6. After you select the ﬁrmware upgrade ﬁle, click Start.Theﬁrmware upgrade process may take a few minutes. While the process completes, the four buttons in the Device view will be grayed. The monitor will automatically

tart when the upgrade process completes.

res

7. When all four of the buttons in the Device view h ave been active (colored

d, green, or yellow) for longer than 20 seconds, and the progress bar in the

re Device Firmware Upload dialog is full, the ﬁrmware is successfully loaded. (See Figure 13.)

CAUTION. To prevent upgrade problems that might require the monitor to be

returned to Tektronix service for reprogramming, do not proceed until all four buttons in the Device view have been active (colored red, green, or yellow) for more than 20 seconds.

8. Click Close when the upgrade process is complete.

MTM4UP Upgrade Instructions 25

Application Firmware Upgrade

Figure 13

9. If there

CAUTION. Programming of the interface card can take up to 20 minutes. Do not

remove power from or restart the monitor during that time. If the process fails, programming will automatically restart.

: Completing the ﬁrmware upload (RUI v2.6.1 and below)

was an interface card installed in the monitor when you performed the upgrade, the interface card will be automatically reprogrammed as soon as the ﬁrmware has ﬁnished uploading.

The progress of the programming can be observed in the Device Log view. The following messages will be displayed:

<Date> <Time> <Event ID> Interface card: CIP Firmware Programming Started

<Date> <Time> <Event ID> Interface card: CIP Firmware Programming Successful

<Date> <Time> <Event ID> Interface card: CIP Card Startup

The Input Card button on the Stream view bar will not be displayed until programming of the interface card is complete.

26 MTM4UP Upgrade Instructions

Application Firmware Upgrade

Enable Java Runtime

Environment

Before the ﬁrmw Runtime Environment is available using the following steps:

1. Launch Micros

2. From the Internet Explorer menu bar, select Tool s > Internet Options..., andthenselecttheAdvanced tab.

3. Locate the Java (Sun) node, and then select the Use JRE check box. (See

Figure 14.) Note that your version of the JRE may be later.

areupgradecanbeveriﬁed, you must ensure that the Java

oft Internet Explorer.

Figure 14: Internet Options dialog box

4. Close the Internet Options dialog box.

5. Close and restart Internet Explorer.

MTM4UP Upgrade Instructions 27

Application Firmware Upgrade

Verify the Firmware

Upgrade

Perform the fol

NOTE. By performing the preceding ﬁrmware upgrade procedure, the RUI on

your monitor was upgraded to v3.0. To access the upgraded RUI, your PC must meet the necessary requirements. (See Table 3.)

1. If necessary, close the Web browser window that you used to upgrade the

ﬁrmware on your monitor.

2. If necessary, reconﬁgure your PC to meet the requirements. (See Table 3.)

3. If necessary, p ower on the monitor and wait for it to initialize. When the

initialization process is complete, the monitor beeps and the front-panel LEDs illuminate.

4. Using a PC connected to the same Ethernet network as the monitor, perform the following steps to open the RUI:

NOTE. T

lowing steps to verify the ﬁrmware upgrade:

his procedure uses Microsoft Internet Explorer to open the monitor

a. Launch Microsoft Internet Explorer.

b. In th

c. Press Enter. A Java applet is downloaded from the monitor and launched.

CAUTION. The Java applet will not run unless a temp directory is properly

conﬁgured on the PC. A temp directory is set up by default in the Windows XP operating system; previous operating systems may require operator action.

The Java applet will not run unless the Sun Java Virtual Machine is installed. Type java -version at the command prompt to verify that it is installed and that the version is 1.6.0_03 or g reater. If it is not installed, you can download the latest version from the Sun Web site, www.java.com.

If you have to update the Java version on the PC, you will need to restart this procedure at step 4

e address bar of the Web browser, enter the network identity or IP address of the monitor, for example: http://TSMonitor01 or http://111.222.333.444.

The ﬁle size is approximately 1.5 MB; the download time will depend on the network speed and trafﬁc.

28 MTM4UP Upgrade Instructions

Application Firmware Upgrade

5. After the Java a box is displayed. (See Figure 15.)

Figure 15: Logging in to monitor (RUI v3.0 and above)

pplet is downloaded, the Connect to MTM Device dialog

6. In the Connect to MTM Device dialog box, select Administrator from the Log password for Administrator login type is tek.

7. Click

8. Click Device in the button bar of the RUI window to display the Device

Info

NOTE. The Device Information view details the software and hardware build

state of the monitor. The values shown in screenshots in this manual may differ from the values shown on your display.

9. Verify that the Application Firmware Version shown in the Device Information view matches the ﬁrmware version number listed in the ﬁle name of the *.hex ﬁle that you copied from the application ﬁrmware CD-ROM supplied with this kit.

in Type drop-down list, and then enter the p assword. The default

Connect to log in to the monitor and display the RUI window.

rmation view. (See Figure 17.)

MTM4UP Upgrade Instructions 29

Application Firmware Upgrade

Figure 16: Device Information view (RUI v3.0 and above)

10. After you verify that the ﬁrmware upgrade was successful, proceed as follows:

If you are upgrading your monitor with software options or if you are

installing an MTM4UP QC (QAM Annex C) hardware upgrade, refer to the Software Option Upgrade.(Seepage41.)

If you are not upgrading your m onitor with software options and are

installing hardware options, refer to the Hardware Option Upgrade.(See page 57.)

If you are upgrading your monitor to ﬁrmware version 3.1 and above, refer

to the Firmware Upgrade (RUI v3.0 and Above).(Seepage31.)

NOTE. If you want to change the RUI version on your monitor to v2.6.1 after you

mpete the upgrade installation, use the instructions that are located in the

co MTM400 and MTM400A RUI v3.x Upgrade Technical Reference (Tektronix part number 077-0174-xx) that is supplied on the Tektronix Web site.

30 MTM4UP Upgrade Instructions

Application Firmware Upgrade

Firmware Upgr

Identify the

Firmware Version

ade (RUI v3.0 and Above)

If your MTM400 or MTM400A monitor has RUI v3.0 or above installed, perform the following steps to upgrade the application ﬁrmware installed on your monitor.

Current

Perform the following steps to identify the ﬁrmware version that is installed in your monitor:

1. Power on the monitor and wait for it to initialize. When the initialization process is complete, the monitor beeps and the front-panel LEDs illuminate.

2. Use a PC that meets the necessary requirements. (See Table 3 on page 5.)

Ensure that the PC is connected to the same Ethernet network as the monitor and perform the following steps to open the RUI:

NOTE. This procedure uses Microsoft Internet Explorer to open the monitor

RUI. You can also access the RUI using the Tektronix Web Monitoring Systems Manager (WebMSM). The instructions for using WebMSM are located in the Web M SM

User Manual (Tektronix part number 077-0116-xx).

a. Launch Microsoft Internet Explorer.

b. In the address bar o f the Web browser, enter the network identity

or IP address of the monitor, for example: http://TSMonitor01 or http://111.222.333.444.

c. Press Enter. A Java applet is downloaded from the monitor and launched.

The ﬁle size is approximately 1.5 MB; the download time will depend

the network speed and trafﬁc.

CAUTION. The Java applet will not run unless a temp directory is properly

conﬁgured on the PC. A temp directory is set up by default in the Windows XP operating system; previous operating systems may require operator action.

The Java applet will not run unless the Sun Java Virtual Machine is installed. Type java -version at the command prompt to verify that it is installed and that the version is 1.6.0_10 or greater. If it is not installed, you can download the latest version from the Sun Web site, www.java.com.

If you have to update the Java version on the PC, you will need to restart this procedure at step 2.

3. After the Java applet is downloaded, the Connect to MTM Device dialog box is displayed. (See Figure 15.)

MTM4UP Upgrade Instructions 31

Application Firmware Upgrade

4. In the Connect t the Login Type drop-down list, and then enter the password. The default password for Administrator login type is tek.

NOTE. You must log in to the monitor using the A dministrator login type. The

User login type does not have sufﬁcient permissions to perform software option upgrades.

5. Click Connect to log in to the monitor and display the RUI window.

6. Click Device in the button bar of the RUI window to display the Device

Information view. (See Figure 17.)

o MTM Device dialog box, select Administrator from

32 MTM4UP Upgrade Instructions

Application Firmware Upgrade

Figure 17: Device Information view (RUI v3.0 and above)

7. Note the Application Firmware Version value shown in the Device Information view and proceed as follows:

NOTE. The Device Information view details the software and hardware build

state of the monitor. The values shown in screenshots in this manual may differ

he values shown on your display.

from t

If the displayed application ﬁrmware version is version 3.0 and the version

ed on the application ﬁrmware CD-ROM supplied with this kit is later,

list refer to Install the Upgrade File on the PC.(Seepage34.)

he displayed application ﬁrmware version is earlier than version 3.0,

If t

version 3.0 must be installed before any later version is installed. Perform the procedure described in Firmware Upgrade (RUI v2.6.1 and Below). (See page 15.)

If the displayed application ﬁrmware version is the same version that

is listed on the application ﬁrmware CD-ROM supplied with this kit, and you are upgrading your monitor with software options or if you are installing an MTM4UP QC (QAM Annex C) hardware upgrade, proceed to Software Option Upgrade. (Seepage41.)

If the displayed application ﬁrmware version is the same version that is

listed on the application ﬁrmware CD-ROM supplied with this kit, and

MTM4UP Upgrade Instructions 33

Application Firmware Upgrade

Install the Upgrade File on

the PC

if you are not up are installing hardware options, proceed to Hardware Option Upgrade. (See page 57.)

Perform the following steps to copy the upgrade ﬁles from the application ﬁrmware CD-ROM to the hard drive of your PC:

CAUTION. For the ﬁrmware upgrade to be successful, the upgrade ﬁle(s) must

be copied from the application ﬁrmware CD-ROM to a writable location such as the hard drive on your PC.

1. Insert the application ﬁrmware CD-ROM supplied with this kit into the CD-ROM drive of your PC.

2. Locate and copy the application ﬁrmware ﬁle from the CD-ROM to the hard drive of your PC:

MTM400 <version number>.zip

For example: MTM400 v3.0.060 Build 702.zip

3. Unzip the upgrade ﬁle that you copied to your PC. The name of the unzipped upgrade ﬁle should be MTM400 <version number>.hex.

grading your monitor with software options, and you

Remove Signal Sources

Upgrade the Monitor

Firmware

CAUTION. To prevent upgrade problems that might require the monitor to be

returned to Tektronix service for reprogramming, disconnect all transport stream inputs and outputs from the monitor before performing the remaining portion of the ﬁrmware upgrade procedure.

CAUTION. To prevent upgrade problems that might require the monitor to be

returned to Tektronix service for reprogramming, you must clear the Device Log immediately before uploading the ﬁrmware.

1. In the Device Event Log view, click X to clear the log. (See Figure 17 on page 33.)

2. Close the RUI browser window that you used to verify the ﬁrmware version installed on your monitor and the opening browser window (if still open).

34 MTM4UP Upgrade Instructions

Application Firmware Upgrade

3. Relaunch Micro

4. In the address bar of the Web browser, enter the network identity or IP address

of the monitor

5. Press Enter. A Java applet is downloaded from the monitor and launched. The ﬁle size the network speed and trafﬁc.

6. After the Ja is displayed. (See Figure 15 on page 29.)

7. In the Conn the Login Type drop-down list, and then enter the password. The default password for Administrator login type is tek.

NOTE. You must log in to the monitor using the Administrator login type. The

User login type does not have sufﬁcient permissions to perform software option upgrades.

8. In the Connect to MTM Device dialog box, click Upload Firmware to open the Upload Device Firmware window. (See Figure 18.)

soft Internet Explorer.

, for example: http://TSMonitor01 or http://111.222.333.444.

is approximately 1.5 MB; the download time will depend on

va applet is downloaded, the Connect to MTM Device dialog box

ect to MTM Device dialog box, select Administrator from

Figure 18: Upload Device Firmware window (RUI v3.0 and above)

MTM4UP Upgrade Instructions 35

Application Firmware Upgrade

9. In the Upload De

vice Firmware window, click Browse and navigate to the directory location where you copied the upgrade ﬁle. Select the unzipped ﬁrmware ﬁle, for example:

MTM400 v3.1.x.xx x Build x xx.hex

CAUTION. Do not remove power from the monitor during the reprogramming

process. If power is removed during reprogramming, the monitor might be rendered unable to reboot, which will require that the monitor be returned to Tektronix for repair.

10. Click Start to upload the ﬁrmware. The ﬁrmware upgrade process may take a few minutes to complete.

NOTE. Al

though the order that ﬁrmware components are upgraded may differ from version to version, you must allow at least 20 minutes for the process to complete. (See Figure 1 on page 14.)

11. When the ﬁrmware upload is complete, the message Firmware upload

complete appears. (See Figure 19.)

As stated in the message, the uploaded ﬁrmware will be checked, and if valid, reprogramming will start.

36 MTM4UP Upgrade Instructions

Application Firmware Upgrade

Verify the Firmware

Upgrade

Figure 19: Completing the ﬁrmware upload (RUI v3.0 and above)

12. Close the Upload Device Firmware dialog box.

13. Click Connect in the Connect to MTM dialog box.

The Initializing progress window is displayed.

nterface card is installed in the monitor, it will be checked automatically

If an i and reprogrammed if necessary. During this process, an interim progress screen may be displayed before the RUI opens.

14. When the reprogramming process is complete, close the RUI, and if necessary, close the associated Web browser window.

erify the ﬁrmware upgrade, perform the procedure described in Verify the

To v Firmware Upgrade section. (See page 28.).

MTM4UP Upgrade Instructions 37

Application Firmware Upgrade

Command Line F

irmware Upgrade

An alternative to upgrading the ﬁrmware using the MTM400A RUI is by using the command line ﬁrmware upgrade program supplied on the MTM400A Application Firmware CDMTM400A ﬁrmware.

CAUTION. Review and comply with the RUI Versions section before using the

command line upgrade. (See page 13.)

Use the following steps to upgrade the ﬁrmware from the command line:

1. Identify the current ﬁrmware version. (See page 13, Application Firmware Upgrade.)

a. Power on the monitor and wait for it to initialize. When the initialization

process is complete, the monitor beeps and the front-panel LEDs illuminate.

b. Using a PC that meets the requirements for the RUI version and is

connected to the same Ethernet network as the monitor, open the RUI as previously described. (See Table 3 on page 5.)

c. From the RUI, identify the Application Firmware Version.

ROM. This program can be used to upgrade and downgrade the

d. Close the RUI.

Using this application ﬁrmware version information as a reference point, identify and locate the ﬁrmware upgrade ﬁle to be used, for example, “MTM400 v3.1.063.hex”.

2. At the PC, insert the MTM400A Application Firmware CD-ROM into the CD-ROM drive.

3. From the Windows desktop, open the Command window, Start > Run > cmd.

4. In the command window, change to the CD-ROM directory containing the

program, mtmfwuploader.exe.

5. Enter the program command in the following format: mtmfwuploader.exe <mtm address> <ﬁrmware ﬁle> for example,

mtmfwuploader.exe 10.0.0.1 "mtm400x v3.1.063.hex"

NOTE. When the ﬁrmware upload ﬁle name has spaces in it, enclose the name in

quotation marks, as shown in this example.

6. Execute the command by pressing the Enter key on your keyboard.

38 MTM4UP Upgrade Instructions

Application Firmware Upgrade

Troubleshooting

The ﬁrmwa

7. The ﬁrmware upload is complete when the following message is displayed: mtm400 a

The progress indicator following the “Waiting for interface programming to complete” message, may go beyond 100%. If this happens, note the following steps:

1. Ensure that the signal input is disconnected and retry the process.

2. Observe the SFP LINK LED on the GbE interface card rear panel.

CAUTION. If, with no input, the SFP LINK LED stays lit, rebooting the instrument

dresultinﬁrmware corruption.

coul

3. If the LED is still lit after 15 minutes, then a reboot, by removing and

nstating power, can be tried.

rei

4. If the upgrade is still unsuccessful, contact Tektronix support (www.tek.com).

re upload program will run.

nd interface card is programmed now.

rify the Firmware

Verify the ﬁrmware upgrade. (See page 28, Verify the Firmware Upgrade.)

Upgrade

MTM4UP Upgrade Instructions 39

Application Firmware Upgrade

40 MTM4UP Upgrade Instructions

Software Option Upgrade

The following MTM4UP upgrades require that you apply the new option key that is supplied with the upgrade kit before the upgrade will be enabled:

All software option upgrades (MTM4UP 01, 02, 03, 04, 05, 06, and 07)

Hardware upgrade MTM4UP QC (QAM Annex C interface ca rd)

Option Keys

The option key is a unique string of alphanumeric characters of the form nnnnn−nnnnn−nnnnn−nnnnn. A single option key can enable one or more software options.

Each option key is unique and is generated for a speciﬁc MTM400 or MTM400A monitor using the serial number and MAC address of that monitor. An option key that is g

The serial number identiﬁesaspeciﬁc MTM400 or MTM400A monitor. The MAC add the monitor. If there is a hardware failure and the Transport Stream Processor board is replaced, a new option key will need to be issued becaus e the monitor will then have a different MAC address. The MAC address is printed on the label on the top cover of the monitor and above the network port on the rear panel.

enerated for one monitor will not work when applied to another monitor.

ress identiﬁes the Transport Stream Processor board that is installed in

RUI Versions

If you ordered a software option upgrade, this kit includes both a document and a sticker with the new option key for your monitor. You will apply the sticker to the top cover of the monitor after you verify the upgrade.

UTION. To avoid losing your software options, do not misplace the option key

document or sticker that was included with this upgrade kit. If the battery-backed RAM in your MTM400 or MTM400A monitor is reset, you must reapply the option key to reenable any software options that were purchased for your monitor.

The version number of the ﬁrmware installed on your monitor corresponds to the version number of the RUI. MTM400 monitors were shipped from the factory with RUI v2.6.1 or below installed. MTM400A monitors are shipped with RUI v3.0 or above installed. RUI v3.0 introduced new features and a signiﬁcant change in the operation of the user interface. The MTM400 and MTM400A monitors can be modiﬁed to operate using either version of the RUI.

Use the software option upgrade procedure that is appropriate for the RUI version that is currently installed on your monitor:

MTM4UP Upgrade Instructions 41

Software Option Upgrade

If you did not pe MTM400A monitor is currently operating with RUI v2.6.1 or below, perform the procedure described in Software Option Upgrade (RUI v2.6.1 and Below). (See page 43.)

If you performed a ﬁrmware upgrade or if your MTM400 or MTM400A monitor is currently operating with RUI v3.0 or above, perform the procedure described in Software Option Upgrade (RUI v3.0 and Above).(Seepage48.)

If you change the RUI version on your monitor to v2.6.1 after you install the upgrade, you will not lose any of your software options. Instructions for changing theRUIversionfromv3.0andabovetov2.6.1arelocatedintheMTM400and MTM400A R 077-0174-xx) that is supplied on the Tektronix Web site.

UI v3.x Upgrade Technical Reference (Tektronix part number

rform a ﬁrmware upgrade and if your MTM400 or

42 MTM4UP Upgrade Instructions

Software Option Upgrade

Software Opti

on Upgrade (RUI v2.6.1 and Below)

If your MTM400 or MTM400A monitor has RUI v2.6.1 or below installed, perform the following procedure to apply the option key that was supplied with this kit:

1. Power on the monitor and wait for it to initialize. When the initialization process is c

2. Using a PC that meets the requirements for the RUI version and is connected to the same perform the following steps to open the monitor RUI:

NOTE. This procedure uses Microsoft Internet Explorer to open the monitor

a. Launch Microsoft Internet Explorer.

b. In the address bar o f the Web browser, enter the network identity

or IP address of the monitor, for example: http://TSMonitor01 or http://111.222.333.444.

omplete, the monitor beeps and the front-panel LEDs illuminate.

Ethernet network as the monitor, (See Table 2 on page 4.),

c. Press Enter. A Java applet is downloaded from the monitor and launched.

The ﬁle size is approximately 1.5 MB; the download time will depend on the network speed and trafﬁc.

TION. The Java applet will not run unless a temp directory is properly

CAU

conﬁgured on the PC. A temp directory is set up by default in the Windows XP operating system; previous operating systems may require operator action.

The Java applet will not r un unless the Microsoft Java Virtual Machine is installed. Type jview at the command prompt to verify that it is installed and that the version is 5.00.3809 or greater. If it is not installed, obtain the installation ﬁle from the Microsoft Web site.

If the Sun Virtual Machine has also been installed, the Sun Virtual Machine must not be set as the default in the Java control panel or Internet Explorer options, advanced tab.

3. After the Java applet is downloaded, the monitor splash screen will appear, and then be quickly overlaid by the Login Details dialog box. (See Figure 20.)

MTM4UP Upgrade Instructions 43

Software Option Upgrade

Figure 20: Logging in to the monitor (RUI v2.6.1 and below)

4. In the Login Details dialog box, select Administrator from the User drop-down list.

NOTE. You must log in to the monitor using the A dministrator login type. The

User login type does not have sufﬁcient permissions to perform software option upgrades.

5. Enter the appropriate password, and then click OK to accept the login details. The default password for the Administrator login type is tek.

6. After you log in to the monitor, the Hotspot view is displayed. (See Figure 21.) Click Device to open the Device view.

Figure 21: Hotspot view (RUI v2.6.1 and below)

7. In the Device view, click Info to open the Information screen.

NOTE. For ﬁrmware versions 2.1.0 to 2.6.1, the information shown in the Device

Information view differs from the previous ﬁrmware versions. Device Information view for ﬁrmware versions 2.0.7 and earlier - (See Figure 22.) Device Information view for ﬁrmware versions 2.1.0 and later - (See Figure 23.)

44 MTM4UP Upgrade Instructions

Software Option Upgrade

8. Verify that the matches the Unique ID number listed on the option key document that was shipped with the upgrade kit.

Figure 22: Device Information view (RUI v2.0.7 and earlier)

Network MAC Address shown in the Information screen

Figure 23: Device Information view (RUI v2.1.0 to v2.6.1)

9. Make a note of the software options that are currently enabled on the monitor. (See Figure 23.)

NOTE. After you upgrade the monitor, you will verify the upgrade by checking

that all of the current software options are still enabled and that the new option(s) you p urchased has been enabled.

10. In the Device view, click Conﬁg to open the Conﬁguration screen. (See Figure 24.)

MTM4UP Upgrade Instructions 45

Software Option Upgrade

Figure 24: Device view Conﬁguration screen (RUI v2.6.1 and below)

11. In the Conﬁguration screen, click Upload License to open the License Upload dialog box. ( See Figure 25.)

e 25: License Upload dialog box (RUI v2.6.1 and below)

Figur

CAUTION. The option key string is case-sensitive and must be entered exactly as it

appears on the option key document, including any dashes.

12. In the License Upload dialog box, enter the option key that was supplied with the upgrade kit, and then click Upload.

13. Progress messages will be displayed in the License Upload dialog box as the new option key is loaded into the monitor. When the message "License upload ok" is displayed, click the Close button.

NOTE. If the option key is rejected, the message "License upload error -

invalid license" will appear in the License Upload dialog box. (See page 52, Troubleshooting.)

46 MTM4UP Upgrade Instructions

Software Option Upgrade

14. The License Cha Click OK to restart the monitor.

Figure 26: L

If the opti by the new option key will be implemented after the monitor restarts. If the option key upload was rejected, the restart will reinstate the software options (if any) that were enabled by the option key previously loaded in the monitor.

NOTE. During the monitor restart, all of the RUI screens will remain open, but

the buttons will be grayed out until the restart process is completed.

15. If the option key upload was accepted, verify the option upgrade after the monitor restarts. (See page 52, Verifying the Software Option Upgrade.)

icense Changed dialog box (RUI v2.6.1 and below)

on key upload was accepted, the licensed software options enabled

nged dialog box is displayed. (See Figure 26.)

MTM4UP Upgrade Instructions 47

Software Option Upgrade

Software Opti

on Upgrade (RUI v3.0 and Above)

If your MTM400 or MTM400A monitor has RUI v3.0 or above installed, perform the following procedure to apply the option key that was supplied with this kit:

1. Power on the monitor and wait for it to initialize. When the initialization process is complete, the monitor beeps and the front-panel LEDs illuminate.

2. Using a PC that meets the requirements for the RUI version and is connected to the same Ethernet network as the monitor, perform the following steps to open the RU

NOTE. This procedure uses Microsoft Internet Explorer to open the monitor

a. Launch Microsoft Internet Explorer.

b. In the address bar of the Web browser, enter the network identity

or IP address of the monitor, for example: http://TSMonitor01 or http://111.222.333.444.

c. Press Enter. A Java applet is downloaded from the monitor and launched.

The ﬁle size is approximately 1.5 MB; the download time will depend on the network speed and trafﬁc.

I. (See Table 3 on page 5.):

CAUTION. The Java applet will not run unless a temp directory is properly

ﬁgured on the PC. A temp directory is set up by default in the Windows XP

con operating system; previous operating systems may require operator action.

e Java applet will not run unless the Sun Java Virtual Machine is installed.

Th Type java -version at the command prompt to verify that it is installed and that the version is 1.6.0_10 or g reater. If it is not installed, you can download the latest version from the Sun Web site, www.java.com.

If you have to update the Java version on the PC, you will need to restart this procedure at step 2.

3. After the Java applet is downloaded, the Connect to MTM Device dialog box is displayed. (See Figure 27.)

48 MTM4UP Upgrade Instructions

Software Option Upgrade

Figure 27: Logging on to MTM400A monitor (RUI v3.0 and above)

4. In the Connect to MTM Device dialog box, select Administrator from the Login Type drop-down list, and then enter the password. The default passwo

NOTE. You must log in to the monitor using the Administrator login type. The

User login type does not have sufﬁcient permissions to perform software option upgrades.

5. Click Connect to log on to the monitor and display the RUI window.

6. Click Device in the button bar of the RUI window to display the Device

Information view. (See Figure 28.)

7. Verify that the Network MAC Address shown in the Device Information view matches the Unique ID number listed on the option key document that was shipped with the upgrade kit.

8. Make a note of the software options that are currently enabled on the monitor. The following illustration shows that the monitor has software options 01, 02, and 03 enabled.

rd for Administrator login type is tek.

NOTE. After you upgrade the monitor, you will verify the upgrade by checking

that all of the current software options are still enabled and that the new option(s) you p urchased has been enabled.

MTM4UP Upgrade Instructions 49

Software Option Upgrade

Figure 28: Device Information view (RUI v3.0 and above)

9. After you verify the MAC address and note the installed s oftware options, close the RUI window, repeat steps 2 through 10 to redisplay the Connect to MTM Device dialog box, and then proceed to step 10.

NOTE.

to MTM Device dialog box that appears before the monitor RUI is launched. Only advanced users should use the Connect to MTM Device dialog box that is accessed from the Connect button in the monitor RUI toolbar.

10. In the Connect to MTM Device dialog box, click Upload License to open

CAUTION. The option key string is case-sensitive and must be entered exactly as it

appears on the option key document, including any dashes.

11. In the Upload License dialog box, enter the new option key that was supplied

12. Click Ye s to conﬁrm the upload in the Upload License message box. (See

You should initiate the s oftware options upgrade process from the Connect

the Upload License dialog box. (See Figure 29.)

with this kit, and then click Upload.

Figure 30.)

50 MTM4UP Upgrade Instructions

Figure 29: Upload license dialog box (RUI v3.0 and above)

Software Option Upgrade

Figure 30: Upload license message box (RUI v3.0 and above)

13. Progress messages will be displayed in the Upload License dialog b ox as the new option key is loaded into the monitor:

If the option key is accepted, the message "License upload ok" appears,

and then the monitor automatically reboots. The reboot process

ements the software options enabled by the new option key. The

impl message "Reboot complete" appears after the monitor reboots.

he option key is rejected, the message "License upload error - invalid

If t

license" appears in the Upload License dialog box. (See page 52, Troubleshooting.)

14. If the option key was accepted, click Close to close the Upload License dialog box, and verify the option upgrade. (See page 52, Verifying the Software Option Upgrade.)

MTM4UP Upgrade Instructions 51

Software Option Upgrade

Troubleshooting

If the option key upload is rejected, the message “License upload error - invalid license” a ppears in the Upload License dialog box. Use the following steps to correct the problem:

Reenter the option key in the Upload L icense dialog box. The option key string is case-sensitive and must be entered exactly as it appears on the option key document, including any dashes.

Inspect the option key documentation that was supplied with the upgrade kit and verify that you are applying the option key to the MTM400 or MTM400A monitor l

If you are upgrading a monitor that is connected to a network containing more than one correct monitor. Select Info in the Device view and verify that the MAC Address of the monitor matches the Unique ID number listed on the option key documentation supplied with the upgrade kit.

If the upgrade is still unsuccessful, contact Tektronix Technical Support with the following information available to you:

isted in the documents.

MTM400 or MTM400A monitor, ensure that the RUI is viewing the

Serial Number of the MTM400 or MTM400A monitor

MAC Address of the TS processor board

on key string that was supplied with the upgrade kit

Opti

Option k ey string that was previously assigned to the monitor (should be

ted on the label attached to the top cover of the monitor)

lis

Verifying the Software Option Upgrade

e to differences in the RUI versions that were shipped on the MTM400 and

Du MTM400A monitors, separate veriﬁcation instructions for the RUI versions are provided.

Upgrade Veriﬁcation (RUI

v2.6.1 and below)

If RUI v2.6.1 or below is installed on your monitor, perform the following steps to verify the software option upgrade:

1. If you logged off the monitor after you performed the upgrade, perform steps 1 through 7 starting on (See page 43.). Otherwise, in the Device view of the upgraded monitor, click Info to open the Information screen. (See Figure 31.)

2. Verify that all of the software options that were enabled on the monitor prior to the upgrade are still enabled.

3. Verify that the new software options you purchased with this upgrade are now enabled. Those options are listed on the option key documentation.

52 MTM4UP Upgrade Instructions

Software Option Upgrade

For example, op are still enabled as they were prior to the upgrade. (See Figure 23.) and (See Figure 31.)

CAUTION. When it is necessary after a repair, the Tektronix service center uses

the option key listed on the monitor label to reenable the software options for your monitor. If you do not apply the new option key label supplied with the upgrade kit to the to the monitor might be returned to you without all of your software options enabled.

4. After you option-key label from the sticker that was supplied with the upgrade kit to the top cover of the monitor, covering over the previous option key listed on the monitor label.

5. Apply the option-upgrade label from the sticker that was supplied with the upgrade kit to the top cover of the monitor next to the options listed on the monitor label.

p cover of the monitor and your monitor is sent to Tektronix for repair,

tions 04 and 05 were enabled, but options 01, 02, and 03

verify that the proper software options are enabled, apply the

Figure 31: Device view Information screen (RUI v2.6.1 and below)

MTM4UP Upgrade Instructions 53

Software Option Upgrade

Upgrade Veriﬁcation (RUI

v3.0 and above)

Figure 32: Device Information view (RUI v3.0 and above)

If RUI v3.0 or above is installed on your monitor, perform the following steps to verify the software option upgrade:

1. Perform steps 1 through 6 to display the Device Information view. (See Figure 32.)

2. Verify that all of the software options that were enabled on the monitor prior to the upgrade are still enabled.

3. Verify that the new software options you purchased with this upgrade are now enabled. Those options are listed on the option key documentation.

For example, options 04 and 05 were enabled, but options 01, 02, and 03 are still enabled as they were prior to the upgrade. (See Figure 23.) and

ee Figure 32.)

CAUTION. Be sure to apply the option key label from the Product Upgrade sticker.

When it is necessary after a repair, the Tektronix service center uses the option key listed on the monitor label to reenable the software options for your monitor. If you do not apply the new option key label supplied with the upgrade kit to the top cover of the monitor and your monitor is sent to Tektronix for repair, the monitor might be returned to you without all of your software options enabled.

54 MTM4UP Upgrade Instructions

Software Option Upgrade

4. After you verif option-key label from the Product Upgrade sticker that was supplied with the upgrade kit to the top cover of the monitor, covering over the previous option k ey listed on the monitor label.

5. Apply the option-upgrade label from the Product Upgrade sticker to the top cover of the monitor next to the options listed on the monitor label.

6. If your upgrade includes the installation of a hardware option, refer to the hardware option upgrade section. (See page 57, Hardware Option Upgrade.)

Otherwise, proceed to WebMSM software upgrade section. (See page 79,

WebMSM So

y that the proper software options are enabled, apply the

ftware Upgrade.)

MTM4UP Upgrade Instructions 55

Software Option Upgrade

56 MTM4UP Upgrade Instructions

Hardware Option Upgrade

If you did not purchase a new interface card and only purchased an SFP module for your GbE interface card (MTM4UP options LX, SX, or ZX), proceed to Install

the SFP Modul

The following instructions describe how to install the new interface card that was supplie disassembling or reassembling the product, contact your nearest Tektronix Service Center or Tektronix Factory Service for assistance.

There are older version interface cards that were available with the MTM400 monitor, which have been replaced with newer versions that are available with the MTM400A monitor. Those older version interface cards will continue to operate properly if they are installed in the MTM400A monitor. The following procedure includes instructions for replacing those older version interface cards. In the pr older version interface cards; QAM (Annex B2) and 8PSK/QPSK refe r to the newer version interface cards.

Since only one signal-interface card can be installed at a time in the monitor, the installation instructions describe how to remove the currently installed signal-interface card if one exists in your monitor.

e (GbE Interface Only) section. (See page 71.)

d with your hardware upgrade. If you need further details for

ocedure, QAM (Annex B1) and QPSK (L-Band, old version) refer to the

The steps involved to install or replace the interface cards are similar between the various cards; any differences are indicated in the procedure. You will perform the following activities to install the new interface card:

If neces sary, remove the existing interface card

Install the new interface card

If required for your interface card, install the RF cable

f required for your GbE interface card, install the SFP optical-port module

Conﬁgure the monitor for the new interface card (this will verify the hardware

pgrade)

Conﬁgure the new interface card

MTM4UP Upgrade Instructions 57

Hardware Option Upgrade

Preparation

1. Upgrade the monitor ﬁrmware. (See page 13, Application Firmware Upgrade.)

CAUTION. For MTM400 monitors only, to pre vent installation failure of the GbE

interface card, install the application ﬁrmware provided in the upgrade kit before you install

2. If necessary, disconnect any signal and power cables from the monitor, remove the on a static-free workbench.

WARNING. To prevent serious injury or loss of life from electrical shock, do not

operate the monitor with the top cover or panels removed. Disconnect power from the monitor before removing the top cover or panels.

the GbE interface card.

monitor from the instrument rack, and then place the monitor

CAUTION. Only qualiﬁed personnel should perform the following procedure.

Read the Service Safety Summary and the General Safety Summary at the front of this manual before performing this procedure.

To prevent static discharge damage, service the product only in a static-free environment. Observe standard handling precautions for static-sensitive devices

e installing this kit. Always wear a grounded wrist strap, grounded foot strap,

whil and static resistant apparel while installing this kit.

ot use unnecessary force to disconnect or insert connectors.

Do n

Install the New Interface Card

Complete the preparation procedure. (See page 58, Preparation.) Perform the following steps to install the interface card that was supplied with your upgrade kit:

Remove the Mon itor Cover

1. Remove the 21 cover retaining screws and set them aside. (See Figure 33.)

2. Lift the cover clear of the monitor.

58 MTM4UP Upgrade Instructions

Figure 33: Removing the monitor cover

Hardware Option Upgrade

Remove the Installed

Interface Card

3. Locate the interface card in your monitor. (See Figure 34.) and (See Figure 35.) The interface card is mounted on the right side of the monitor as viewed from the rear.

4. If your monitor does not have an interface card already insta lled, proceed to step 11.

5. If your monitor has an interface card already installed, determine which type of card is installed. (See Figure 34.) (See Figure 35.) (See Figure 36.)

CAUTION. To avoid incorrectly installing the interface card, be sure to follow the

removal directions for the type of interface card that is installed in your monitor.

e are three types of interface cards. Each card type has different cable

Ther connections. (See Figure 34.) (See Figure 35.) (See Figure 36.)

6. If a

QAM (Annex A), QAM (Annex B1), QAM (Annex C), or QPSK (L-Band, old version) interface card is currently installed, perform the following steps. The table describes the cable connections to these interface cards. (See Table 16.) Otherwise, proceed to step 7.

a. Disconnect the two coaxial cables from the SMB connectors labeled I/P

and O/P. (See Figure 34.)These are push-ﬁt connectors.

b. If you are going to install a QAM (Annex B2), 8PSK/QPSK, DVB-S2,

8VSB, or COFDM interface card, completely remove the two coaxial

MTM4UP Upgrade Instructions 59

Hardware Option Upgrade

cables by remov

ing them from the connectors labeled I/P A and O/P A

on the TS Processor card.

NOTE. Leave the two coaxial cables connected to the TS Processor card if

you are going to install a QAM (Annex A), QAM (Annex B1), QAM (Annex C), or QPSK (L-Band, old version) interface card.

c. Disconnect the eight-wire power cable from the connector labeled J7

on the interface card.

d. Proceedtostep9.

Table 16: QAM (Annex A), QAM (Annex B1), QAM (Annex C), and QPSK (L-Band, old version) card connectors

e card connection

Interfac (See Figure 34.) Cable type Connects to location Function

P1 Eight wi

O/P

I/P

Miniature coaxial

res

J7 on P ow

I/PAon

O/PAon

er Distribution car

TS Processor card

Power

d control (serializer)

Data an

d control (serializer)

Data an

Figure 34: QAM (Annex A), QAM (Annex B1), QAM (Annex C), and QPSK (L-Band, old version) interface card location

60 MTM4UP Upgrade Instructions

Hardware Option Upgrade

Figure 35 card location

Figure 36: GbE interface card installation

: QAM (Annex B2), 8PSK/QPSK, DVB-S2, 8VSB, and COFDM interface

MTM4UP Upgrade Instructions 61

Hardware Option Upgrade

7. If a QAM (Annex B

2), 8PSK/QPSK, DVB-S2, 8VSB, or COFDM interface card is currently installed, perform the following steps. The cable connections are described in the table. (See Table 17.)

a. Disconnect the ribbon cable from the connector labeled J14 on the

interface card. (See Figure 35.)

b. If you are going to install a QAM (Annex A), QAM (Annex B1), QAM

(Annex C), or QPSK (L-Band, old version) interface card, completely remove the ribbon cable by removing it from the connector labeled J750 on the TS Processor card.

NOTE. Leave the ribbon cable connected to the TS Processor card if you are

going to i

nstall a QAM (Annex B2), 8PSK/QPSK, DVB-S2, 8VSB, or COFDM

interface card.

c. Disconn

ect the eight-wire power cable from the connector labeled JR1

on the interface card.

d. Procee

dtostep9.

Table 17: QAM (Annex B2), 8PSK/QPSK, DVB-S2, 8VSB, and COFDM i nterface card connectors

Interface card connection (See Figure 35.) Cable type Connects to location Function

JR1 Eight wires J7 on Power Distribution card Power

J14 Ribbon

J750 on TS Processor card

Data and control

8. If a GbE interface card is currently installed, perform the following steps. The cable connections are described in the table. (See Table 18.)

a. Disconnect the ribbon cable from the connector labeled J10 on the

interface card. (See Figure 36.)

b. If you are going to install a QAM (Annex A), QAM (Annex B1), QAM

(Annex C), or QPSK (L-Band, old version) interface card, completely

emove the ribbon cable by removing it from the connector labeled J750

r on the TS Processor card.

NOTE. Leave the ribbon cable connected to the TS Processor card if you are

going to install a QAM (Annex B2), 8 PSK/QPSK, DVB-S2, 8VSB, or COFDM interface card.

c. Disconnect the eight-wire power cable from the connector labeled J8

on the interface card.

62 MTM4UP Upgrade Instructions

Hardware Option Upgrade

Table 18: GbE in

Interface card connection (See Figure 36.) Cable type Connects to location Function

J8 Eight wires J7 on Power Distribution card Power

J10 Ribbon

terface card connectors

J750 on TS Processor card Control Data

9. Remove the retaining screws from the interface card as described below:

a. For QAM (Annex A), QAM (Annex B1), QAM (Annex C), and QPSK

(L-Band, old version) interface cards, remove the four retaining screws from the card and remove the three retaining screws from the rear panel. (See Figure 37.)

b. For QAM (Annex B2), 8PSK/QPSK, DVB-S2, 8VSB, and COFDM

interface cards, remove the six retaining screws from the card and remove the thre

e retaining screws from the rear panel. (See Figure 38.)

c. For GbE interface cards, remove the six retaining screws from the card and

remove

the three retaining screws from the rear panel. (See Figure 39.)

Figure 37: Retaining screw locations for QAM (Annex A), QAM (Annex B1), QAM (Annex C), and QPSK (L-Band, old version) interface cards

MTM4UP Upgrade Instructions 63

Hardware Option Upgrade

Figure 38 8VSB, and COFDM interface cards

: Retaining screw locations for QAM (Annex B2), 8PSK/QPSK, DVB-S2,

64 MTM4UP Upgrade Instructions

Hardware Option Upgrade

all the New Interface

Inst

Card

Figure 39

10. Lift the surface.

CAUTION. To prevent static damage to the removed card, be sure to store the card

in static-free packaging. Failure to properly store the card may result in the card needing repair before it will operate properly when reinstalled.

11. If an interface card was not previously installed in the monitor, a blank cover is installed on the right side of the rear panel (as viewed from the rear of the monitor). If your monitor has a blank cover, remove the three retaining scr

12. Place the new interface card into the right side of the monitor (as viewed from

e rear of the monitor). (See Figure 34.) (See Figure 35.) (See Figure 36.)

13. Line up the mounting points and install the retaining screws as described

elow:

a. For QAM (Annex A), QAM (Annex B1), QAM (Annex C), and QPSK

: Retaining screw locations for GbE interface card

interface card clear of the monitor and place the card on a static-free

ews and remove the blank cover.

L-Band, old version) interface cards, install the four retaining screws

(

MTM4UP Upgrade Instructions 65

Hardware Option Upgrade

in the card and i Figure 37.)

b. For QAM (Annex

interface cards, install the six retaining screws in the card and install the three retaining screws in the rear panel. (See Figure 38.)

c. For GbE interface cards, install the six retaining screws in the card and

install the three retaining screws in the rear panel. (See Figure 39.)

14. Connect the signal and power cables as follows:

CAUTION. To prevent damage to the interface card connectors, do not use

unnecessary force to connect the cables. All of the connectors are polarized and they will only ﬁt into their respective socket in one way.

a. For QAM (Annex A), QAM (Annex B1), QAM (Annex C), and

QPSK (L-Band, old version) interface cards, make the following cable connections. (See Table 16 on page 60.)

Connect one coaxial cable from the connector labeled O/P on the

interface card to the connecter labeled I/P A on the TS Processor card. This i

nstall the three retaining screws in the rear panel. (See

B2), 8PSK/QPSK, DVB-S2, 8VSB, and COFDM

s a push-ﬁt connector. (See Figure 40.)

Connect the other coaxial cable from the connector labeled I/P on the

rface card to the connecter labeled O/P A on the TS Processor card.

inte

Connect the eight-wire power cable from P1 on the interface card to J7

he Power Distribution card.

on t

66 MTM4UP Upgrade Instructions

Hardware Option Upgrade

Figure 40 (Annex C), and QPSK (L-Band, old version) interface cards

b. For QAM (Annex B2), 8PSK/QPSK, DVB-S2, 8VSB, and COFDM

interface cards, make the following cable connections. (See Table 17 on page 62.)

: Cable connections for QAM (Annex A), QAM (Annex B1), QAM

Connect the ribbon cable from the connector labeled J14 on the

interface card to the connecter labeled J750 on the TS Processor card. (See Figure 41.)

Connect the eight-wire power cable from JR1 on the interface card to

J7 on the Power Distribution card.

Verify that the two coaxial cables on the interface card are ﬁrmly

attached to their connectors.

MTM4UP Upgrade Instructions 67

Hardware Option Upgrade

Figure 41: Cable connections for QAM (Annex B2), 8PSK/QPSK, DVB-S2, 8VSB, and COFDM interface cards

c. For GbE interface cards, make the following cable connections. (See

Table 1

8onpage63.)

Connect the ribbon cable from the connector labeled J10 on the

face card to the connecter labeled J750 on the TS Processor card.

inter (See Figure 42.)

ect the eight-wire power cable from J8 on the interface card to J7

Conn

on the Power Distribution card.

68 MTM4UP Upgrade Instructions

Hardware Option Upgrade

Reinstall the Monitor Cover

Connect the ASI Cable

Figure 42: Cable connections for GbE interface card

15. Line up the monitor top cover and replace the 21 retaining screws. (See Figure33onpage59.)

The GbE interface card is shipped with an ASI cable that enables you to monitor ASI and IP signals. The QAM (Annex B2), 8PSK/QPSK, DVB-S2, 8VSB, and COFDM interface cards are shipped with an ASI cable that enables you to monitor ASI and RF signals (for example, both the input and output of a modulator).

NOTE. The QAM (Annex A) and QAM (Annex C) interface cards do not need

xternal cable connection since these interface cards are connected to the

an e Transport Stream Processor card inside the monitor.

MTM4UP Upgrade Instructions 69

Hardware Option Upgrade

16. For QAM (Annex A Hardware Upgrade section. (See page 72.)

17. For GbE interf

a. Connect the ASI cable supplied with this kit between the

ASI/SMPTE3 connector on the TS Processor card. (See Figure 43.)

b. If you purch

options LX, SX or ZX), p roceed to Install the SFP Module (GbE Interface Only). (Seepage71.)

c. If you did not purchase an SFP module, proceed to Verify the Hardware

Upgrade. (Seepage72.)

) and QAM (Annex C) interface cards only, Verify the

ace cards only:

10M Out connector on the interface card and the ASI In

ased an SFP module for the GbE interface card (MTM4UP

Figure 43: Connecting the ASI cable − GbE interfaces

18. For QAM (Annex B2), QPSK/8PSK, DVB-S2, 8VSB, and COFDM interface cards only:

a. Connect the ASI cable supplied with this kit between the

ASI/SMPTE310M Out connector on the interface card and the ASI In connector on the TS Processor card. (See Figure 44.)

b. Proceed to Verify the Hardware Upgrade. (Seepage72.)

Figure 44: Connecting the ASI cable − QAM (Annex B2), QPSK/8PSK, DVB-S2, 8VSB, and COFDM interfaces

70 MTM4UP Upgrade Instructions

Hardware Option Upgrade

Install the SF

P Module (GbE interface Only)

If you purchased an SFP module for your GbE interface card (MTM4UP options LX, SX, or ZX), perform the following steps to install the SFP module. (See Figure 45.)

WAR N ING. To prevent possible exposure to hazardous laser radiation, use only

Class 1 lasers as deﬁned in the USA Federal Regulations CDRH 21 CFR 1040 and IEC/EN 60825/A2:2001.

Figure 45: SFP module and optical port plug

CAUTION. To prevent damage to the SFP module, remove power from the monitor

before removing or inserting the SFP module.

1. If necessary, remove power from the monitor.

2. Insert the SFP module into the rear-panel SFP 1000 connector. (See

Figure 46.) When fully inserted, the SFP module is latched in position.

WAR N ING. To prevent possible exposure to hazardous laser radiation, be sure to

tall the optical port plug in the SFP module when no signal cable is connected

ins to the SFP module.

3. Proceed to Verify the Hardware Upgrade.(Seepage72.)

Figure 46: SFP module − installed

MTM4UP Upgrade Instructions 71

Hardware Option Upgrade

Verify the Har

Verifying

Interface Card

dware Upgrade

This section provides two procedures to verify the hardware upgrade:

If you installed an interface card, perform the steps described in Signal Interface Card Upgrades.

If you installed an SFP module in your GbE interface card, perform the steps described in Verifying SFP Module Upgrades (GbE Interface Only).(See page 75.)

To verify that the new interface card you installed is functioning correctly,

Upgrades

perform the following procedure:

NOTE. This procedure assumes that you upgraded the monitor ﬁrmware to version

3.0 or ab

1. Power on the monitor and log in as described in Firmware Upgrade (RUI v3.0 and Above) steps 1 through 5.

When the monitor is ﬁrst powered on after an interface card is installed, the ﬁrmware on the interface card will be checked, and if required, reprogramming

of the monitor will start. The reprogramming process can take up to 15 minutes.

ove before installing the new interface card.

CAUTION. Do not remove power from the monitor during the reprogramming

cess. If power is removed during reprogramming, the monitor might be

pro rendered unable to reboot, which will require that the monitor be returned to Tektronix for repair.

2. Connect a known good, transport stream input to the interface card in your monitor that is suitable for the type of interface card that you installed.

3. Click the Interface button in the toolbar to open the Interface dialog box. (See Figure 47.)

72 MTM4UP Upgrade Instructions

Hardware Option Upgrade

4. Select the desi shows the 8VSB interface being selected. (See Figure 47.)

NOTE. If the required interface type is not available in the drop-down list, one

of the following events has occurred:

Insufﬁcient time was allowed for the interface card to be detected and programmed. The reprogramming process must complete before the new interface card will be recognized.

The start-up routine failed to detect the new interface card after 15 minutes. Remedy: Power down the monitor and reapply power.

The interface card was not installed correctly in the monitor. Remedy: After powering down and disconnecting any cables, remove the top cover and verify the presence of the board and its connections. Replace the top cover, reconnect any cables t

o the monitor, and apply power.

red interface from the Interface drop-down list. The illustration

igure 47: Interface dialog box (RUI v3.0 and above)

fter you select the desired interface card type, you can conﬁgure the

5.A

interface card for your speciﬁc monitoring application using the Interface

MTM4UP Upgrade Instructions 73

Hardware Option Upgrade

Settings porti column, and then click OK or Apply.

NOTE. Refer to the MTM400A MPEG Transport Stream M onitor Technical

Reference for detailed information about the conﬁguration settings for the type of interface card installed in your instrument.

Refer to the MTM400A MPEG Transport Stream Monitor Speciﬁcations and Performance Veriﬁcation Technical Reference for information about the speciﬁcations for the type of interface card installed in your instrument.

6. When you successfully select the interface type that you installed from the Interface drop-down list, you have veriﬁed the installation of the new interface card. Ap was supplied with the upgrade kit to the top cover of the monitor next to the options listed on the monitor label.

NOTE. The following note applies only if you purchased a hardware option

upgrade and did not purchase a software option upgrade with this kit.

7. If you installed a GbE interface card and also purchased an SFP module (MTM4UP option LX, SX, or ZX), proceed to Verifying SFP Module Upgrades (GbE Interface Only). (Seepage75.)

on of the Interface dialog box. Make any changes in the Value

ply the Option Upgrade label from the Product Upgrade sticker that

8. Otherwise, proceed to WebMSM Software Upgrade. (See page 79.)

74 MTM4UP Upgrade Instructions

Hardware Option Upgrade

Verifying SFP Module

Upgrades (GbE Interface

Only)

To verify that t functioning correctly, perform the following procedure:

1. If necessary,

a. Remove the optical port plug from the SFP module. (See Figure 45 on

page 71.)

b. Insert the optical cable into the SFP module. When fully inserted, the

cable conne

Figure 48: Optical cable connected to SFP module

2. If necessary, power on the monitor and log in to open the RUI window as described in Firmware Upgrade (RUI v3.0 and Above) steps 1 through 5.

he new SFP module you installed in the GbE interface card is

connect an IP over optical signal to the GbE interface card:

ctor is latched in position. (See Figure 48.)

3. After you open the RUI window, click the Interface toolbar icon to open the Interface dialog box.

4. In the Interface dialog box, select GbE from the Interfaces drop-down list, and then select Auto 1000(Optical) from the Select Speed drop-down list. (See Figure 49.)

5. Close the Interface dialog box.

MTM4UP Upgrade Instructions 75

Hardware Option Upgrade

Figure 49: Selecting the interface card speed in the Interface dialog box

6. In the RUI window, click the Analysis tab, and then click the Interface tab.

7. Click

Add Graph on the Graphs tab, and then select Trafﬁc from the

Available Graphs drop-down list. (See Figure 50.)

76 MTM4UP Upgrade Instructions

Hardware Option Upgrade

Figure

50: Selecting the Trafﬁcgraph

8. Ver if

y that the monitor displays information about the program(s) contained on the transport stream signal in the Trafﬁc graph. (See Figure 51.) The example transport stream in the illustration below contains one program.

MTM4UP Upgrade Instructions 77

Hardware Option Upgrade

Figure

51: Viewing the Trafﬁcgraph

9. If the

10. Proceed to WebMSM Software Upgrade.(Seepage79.)

monitor displays information about the IP over optical signal in the Trafﬁc graph, then the SFP module is installed and operating properly. Apply the Option Upgrade label from the Product Upgrade sticker that was supplied with the upgrade kit to the top cover of the monitor next to the options listed on the monitor label.

78 MTM4UP Upgrade Instructions

WebMSM Software Upgrade

NOTE. A fully licensed version of the WebMSM Monitoring System Manager is

available to installed. The WebMSM software enables you to monitor transport streams on multiple MTM400 and MTM400A monitors from a single PC.

If you use the WebMSM software, and you upgrade the ﬁrmware on your monitor, you must reinstall WebMSM and the WebMSM Conﬁguration Editor as part of the upgrade. All conﬁguration ﬁles and enabled options will be retained.

Upgrading the WebMSM Software

Perform the following steps to upgrade the WebMSM software:

users of MTM400 or MTM400A monitors with RUI v3.0 or above

Download the WebMSM

Software

Install the WebMSM

Software

Technical Support

1. On the PC that you use to connect to MTM400 or MTM400A monitors, download the latest WebMSM software package for RUI v3.0 or above from the Tektronix Web site: www.tektronix.com/software.

2. Run Setup for the WebMSM application.

If you have a version of the WebMSM application already installed on your PC, it will be uninstalled automatically.

3. Follow the on-screen instructions and install the WebMSM application using the upgrade ﬁles that you downloaded to your PC.

4. Run Setup for the WebMSM Conﬁguration Editor application.

If you have a version of WebMSM Conﬁguration Editor already installed on your PC, it will be uninstalled automatically.

5. Follow the on-screen instructions and install the WebMSM Conﬁguration Editor using the upgrade ﬁles that you downloaded to your PC.

If you require further information regarding either WebMSM or the WebMSM Conﬁguration Editor, refer to the Web Monitoring System Manager User Manual (Tektronix part number 077-0116-xx).

If the upgrade is unsuccessful, contact Tektronix Technical Support. Ensure that the serial number for your MTM400 or MTM400A monitor is available.

End of document

MTM4UP Upgrade Instructions 79

Tektronix MTM4UP Field Install Instructions

Specifications and Main Features

Frequently Asked Questions

User Manual

General Safety Summary

Kit Description

Minimum Tool and Equipment List

Kit Parts Lists

Application Firmware Upgrade

Software Option Upgrade

Option Keys

RUI Versions

Troubleshooting

Verifying the Software Option Upgrade

Hardware Option Upgrade

Preparation

Install the New Interface Card

WebMSM Software Upgrade

Upgrading the WebMSM Software

Technical Support