Tektronix MTM400, MTM400A Field Install Instructions

Instructions

MTM4UP Upgrades
MTM400 and MTM400A
MPEG Transport Stream Monitors

075-0973-01

Warning

The servicing instructions are for use by qualified
personnel only. To avoid personal injury, do not
perform any servicing unless you are qualified to
do so. Refer to all safety summaries prior to
performing service.

www.tektronix.com

*P075097301*

075097301

Copyright © Tektronix. All rights reserved. Licensed software products are owned by Tektronix or its subsidiaries or
suppliers, and are protected by national copyright laws and international treaty provisions.

Tektronix products are covered by U.S. and foreign patents, issued and pending. Information in this publication supercedes
that in all previously published material. Specifications and price change privileges reserved.

TEKTRONIX and TEK are registered trademarks of Tektronix, Inc.

Contacting Tektronix

Tektronix, Inc.
14200 SW Karl Braun Drive
P.O. Box 500
Beaverton, OR 97077
USA

For product information, sales, service, and technical support:

H In North America, call 1-800-833-9200.

H Worldwide, visit www.tektronix.com to find contacts in your area.

Table of Contents

General Safety Summary iii. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Service Safety Summary v. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Kit Description 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Supported Products 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Minimum Tool and Equipment List 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Kit Parts Lists 5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Application Firmware Upgrade 11. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

RUI Versions 11. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Firmware Upgrade (RUI v2.6.1 and Below) 14. . . . . . . . . . . . . . . . . . . . . . . . . . .

Firmware Upgrade (RUI v3.0 and Above) 31. . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Command Line Firmware Upgrade 39. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Software Option Upgrade 41. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Option Keys 41. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

RUI Versions 42. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Software Option Upgrade (RUI v2.6.1 and Below) 43. . . . . . . . . . . . . . . . . . . . . .

Software Option Upgrade (RUI v3.0 and Above) 48. . . . . . . . . . . . . . . . . . . . . . .

Troubleshooting 53. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Verifying the Software Option Upgrade 54. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Hardware Option Upgrade 57. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Preparation 58. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Install the New Interface Card 59. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Install the SFP Module (GbE interface Only) 72. . . . . . . . . . . . . . . . . . . . . . . . . .

Verify the Hardware Upgrade 73. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

WebMSM Software Upgrade 81. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Upgrading the WebMSM Software 81. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Technical Support 82. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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Table of Contents

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MTM4UP Upgrade Instructions

General Safety Summary

Review the following safety precautions to avoid injury and prevent damage to
this product or any products connected to it.

To avoid potential hazards, use this product only as specified.

Only qualified personnel should perform service procedures.

To Avoid Fire or
Personal Injury

Use Proper Power Cord. Use only the power cord specified for this product and

certified for the country of use.

Ground the Product. This product is grounded through the grounding conductor
of the power cord. To avoid electric shock, the grounding conductor must be
connected to earth ground. Before making connections to the input or output
terminals of the product, ensure that the product is properly grounded.

Ground Equipment Connected to the Product. Ensure that any equipment
connected to this product is grounded and at the same potential.

Observe All Terminal Ratings. To avoid fire or shock hazard, observe all ratings
and markings on the product. Consult the product manual for further ratings
information before making connections to the product.

The inputs are not rated for connection to mains or Category II, III, or IV
circuits.

Power Disconnect. The power cord disconnects the product from the power
source. Do not block the power cord; it must remain accessible to the user at all
times.

Do Not Operate Without Covers. Do not operate this product with covers or panels
removed.

Use Proper Fuse. Use only the fuse type and rating specified for this product.

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MTM4UP Upgrade Instructions

Avoid Exposed Circuitry. Do not touch exposed connections and components
when power is present.

Do Not Operate With Suspected Failures. If you suspect there is damage to this
product, have it inspected by qualified service personnel.

Do Not Operate in Wet/Damp Conditions.

Do Not Operate in an Explosive Atmosphere.

Keep Product Surfaces Clean and Dry.

Provide Proper Ventilation. Refer to the installation instructions for details on

installing the product so it has proper ventilation.

iii

General Safety Summary

Terms in this Manual

Symbols and Terms

on the Product

These terms may appear in this manual:

WARNING. Warning statements identify conditions or practices that could result
in injury or loss of life.

CAUTION. Caution statements identify conditions or practices that could result in
damage to this product or other property.

These terms may appear on the product:

H DANGER indicates an injury hazard immediately accessible as you read the

marking.

H WARNING indicates an injury hazard not immediately accessible as you

read the marking.

H CAUTION indicates a hazard to property including the product.

The following symbol(s) may appear on the product:

CAUTION

Refer to Manual

Protective Ground

(Earth) Terminal

iv

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MTM4UP Upgrade Instructions

Service Safety Summary

Only qualified personnel should perform service procedures. Read this Service
Safety Summary and the General Safety Summary before performing any service

procedures.

Do Not Service Alone. Do not perform internal service or adjustments of this
product unless another person capable of rendering first aid and resuscitation is
present.

Disconnect Power. To avoid electric shock, switch off the instrument power, then
disconnect the power cord from the mains power.

Use Care When Servicing With Power On. Dangerous voltages or currents may
exist in this product. Disconnect power, remove battery (if applicable), and
disconnect test leads before removing protective panels, soldering, or replacing
components.

To avoid electric shock, do not touch exposed connections.

Use only Tektronix approved components when servicing the unit.

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Service Safety Summary

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MTM4UP Upgrade Instructions

Kit Description

This document provides instructions for installing MTM4UP software and
hardware upgrades into an existing MTM400 or MTM400A MPEG Transport
Stream Monitor. All MTM4UP upgrade kits include an application firmware
CD-ROM that enables you to update your monitor with the latest version of the
RUI (Remote User Interface).

Table 1 lists the MTM4UP upgrades that are supported by this document.

Table 1: Supported software and hardware upgrades

Product Option Description

MTM4UP 01 Software upgrade to add recording capability

02 Software upgrade to add transport stream Service Information analysis (PSI/SI/PSIP/ARIB structure view

and repetition graphs)

03 Software upgrade to add template testing with template scheduling (for user-defined service plan testing)

04 Software upgrade to add PCR analysis with graphical results views

05 Software upgrade to add bit-rate testing including PID groups and PID variability

06 Software upgrade to add service logging

07 Software upgrade to add automatic channel changing for polling multiple streams

CF Hardware upgrade to add a COFDM interface card

EP Hardware upgrade to add a 8PSK/QPSK interface card

GE Hardware upgrade to add a IP Video Gigabit Ethernet (GbE) interface card

LX Hardware upgrade to add a 1310nm SFP, optical gigabit Ethernet port to the GbE interface

QA

QB2 Hardware upgrade to add a QAM (Annex B, Level 1 and 2) interface card

QC Hardware upgrade to add a QAM (Annex C) interface card

SX Hardware upgrade to add a 850nm SFP, optical gigabit Ethernet port to the GbE interface

VS Hardware upgrade to add a 8VSB interface card

ZX Hardware upgrade to add a 1550nm SFP, optical gigabit Ethernet port to the GbE interface

Hardware upgrade to add a QAM (Annex A) interface card

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Kit Description

Supported Products

The upgrade process contains these main steps:

H Upgrade the application firmware version

(all MTM4UP options)

H Apply the new option key

(MTM4UP options 01, 02, 03, 04, 05, 06, 07, and QC only)

H Install the new interface card

(MTM4UP options CF, EP, GE, QA, QB2, QC, and VS only)

H Install the optical gigabit Ethernet/Fibre Channel port on the GbE interface

(MTM4UP options LX, SX, and ZX only)

H Reinstall the WebMSM software

(all MTM4UP options; only if you upgraded the application firmware and
use the WebMSM software)

The following products are supported by this upgrade kit (except as noted under
MTM400 Monitor Serial Number Versions below):

MTM400 Monitor

Serial Number Formats

MTM400 MPEG Transport Stream Monitor
MTM400A MPEG Transport Stream Monitor
WebMSM Web Monitoring System Manager
WebMSM Configuration Editor

NOTE. A fully licensed version of the WebMSM Monitoring System Manager is
available to users of MTM400 or MTM400A monitors with RUI v3.0 or above
installed. The WebMSM software enables you to monitor transport streams on
multiple MTM400 and MTM400A monitors from a single PC.

The WebMSM software package for RUI v3.0 and above is available on the
Tektronix Web site (www.tektronix.com/software) and on the application
firmware CD-ROM that was supplied with this upgrade kit.

Two versions of the MTM400 monitor have been produced with different serial
number formats as shown below. These upgrade instructions do not apply to
MTM400 monitors that have the GB* serial number format. If your monitor has
a GB* serial number, you will be advised of the correct upgrade procedure when
you order an upgrade. The serial number of each monitor is printed on a label
attached to the rear panel.

Serial number formats

GB400-xxxx (Example: GB400-1234)

Bxxxxxx (Example: B010100)

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MTM4UP Upgrade Instructions

Minimum Tool and Equipment List

This section lists the tools and equipment required to perform the MTM4UP
upgrades described in this document.

Kit Description

Firmware and Software

Option Upgrades

To perform a firmware or a software option upgrade, you must use a PC to
access the RUI (Remote User Interface) on the MTM400 or MTM400A monitor.
The PC and the monitor must be connected to the same Ethernet network.

The system requirements of the PC depend on which version of the RUI is
installed on your monitor. MTM400 monitors were shipped from the factory
with RUI version 2.6.1 or below. MTM400A monitors are shipped with RUI
version 3.0 or above.

The MTM400 and MTM400A monitors can operate using either version of the
RUI. You will be able to determine if the factory-issued RUI version has been
changed on your monitor when you attempt to log in:

H If your monitor has RUI v2.6.1 or below installed, the login screen will

appear as shown in Figure 2 on page 15.

H If your monitor has RUI v3.0 or above installed, the login screen will appear

as shown in Figure 15 on page 29.

Tables 2 and 3 list the system requirements for monitors operating with
RUI v2.6.1 or below and RUI v3.0 or above.

Table 2: PC system requirements for RUI v2.6.1 or below

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MTM4UP Upgrade Instructions

Characteristic Description

Minimum specification 1 GHz Intel Pentium Processor (Preferred: 2 GHz)

Operating system Microsoft Windows 2000 or Windows XP

(Recommended: Windows XP Pro)

Disk space 2 GB free disk space

Ethernet 10/100-base T

Installed software Microsoft Internet Explorer, Version 6.0 minimum;

Microsoft Java Virtual Machine installed, Version 5.0 minimum

RAM 1 GB

CD-ROM drive 8x

Display 1024 x 768 pixel video monitor with 16 available colors

3

Kit Description

Table 3: PC system requirements for RUI v3.0 or above

Characteristic Description

Minimum specification 1.2 GHz Intel Pentium Processor (Preferred: 2 GHz)

Operating system Microsoft Windows 2000, Windows XP, and Windows Vista

(Recommended: Windows XP Pro)

Disk space 2 GB free disk space

Ethernet 10/100-base T

Installed software Microsoft Internet Explorer, Version 7.0 minimum;

Sun Java Runtime Environment Version 6 Update 07
minimum (1.6.0_07)

RAM 1 GB

CD-ROM drive 8x

Display 1024 x 768 pixel video monitor with 16 available colors

Signal Interface Hardware

Upgrades

You will need the equipment listed below to physically install the signal
interface hardware upgrades.

Required tools and equipment Part number

Anti-static wrist strap NA

A screwdriver with T-10, T-15, and T-20 TORX tips NA

To verify that the installed interface card is operating properly, you will need a
PC meeting the requirements listed in Table 3 above and a suitable transport
stream input for the interface type that you received with this upgrade kit.

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MTM4UP Upgrade Instructions

Kit Parts Lists

Kit Description

The following tables list the parts supplied with each of the upgrade kits.

Table 4: MTM4UP 01, 02, 03, 04, 05, 06, and 07 parts list (software options)

Quantity Part number Description

1 EA NA Option key document for a specified MTM400 or MTM400A

monitor

1 EA NA Product Upgrade identification sticker

1 EA 063-4135-xx MTM400A Product Documentation CD-ROM

1 EA 063-4136-xx MTM400A Application Firmware CD-ROM

1 EA 071-2492-xx

(071-2632-xx)
(071-2493-xx)

1 EA 075-0973-01 MTM4UP Upgrades Instructions

MTM400A Quick Start User Manual (English)
(German)
(Japanese)

Table 5: MTM4UP CF parts list (COFDM interface)

Quantity Part number Description

1 EA NA Product Upgrade identification sticker

1 EA 015-0688-xx Adapter, RF; BNC Jack to F Plug

1 EA 063-4135-xx MTM400A Product Documentation CD-ROM

1 EA 063-4136-xx MTM400A Application Firmware CD-ROM

1 EA 071-2191-xx China RoHS Supplemental Information Sheet

1 EA 071-2492-xx

(071-2632-xx)
(071-2493-xx)

1 EA 075-0973-01 MTM4UP Upgrades Instructions

1 EA 174-4782-xx Power cable; 8 conductor, 15.9 L

MTM400A Quick Start User Manual (English)
(German)
(Japanese)

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MTM4UP Upgrade Instructions

1 EA 174-5063-xx Serial cable; 1x5, 8.00 inches, Baseband to Processor

1 EA 174-5135-xx RF cable; BNC to BNC, 75 Ohm

8 EA 211-0722-xx Machine screw; 6−32 x 0.250, PNH, T-15 TORX

1 EA 672-1789-xx COFDM and Baseband circuit board assembly; tested set

5

Kit Description

Table 6: MTM4UP EP parts list (8PSK/QPSK interface)

Quantity Part number Description

1 EA NA Product Upgrade identification sticker

1 EA 063-4135-xx MTM400A Product Documentation CD-ROM

1 EA 063-4136-xx MTM400A Application Firmware CD-ROM

1 EA 071-2191-xx China RoHS Supplemental Information Sheet

1 EA 071-2492-xx

(071-2632-xx)
(071-2493-xx)

1 EA 075-0973-01 MTM4UP Upgrades Instructions

1 EA 174-4782-xx Power cable; 8 conductor, 15.9 L

1 EA 174-5063-xx Serial cable; 1x5, 8.00 inches, Baseband to Processor

1 EA 174-5135-xx RF cable; BNC to BNC, 75 Ohm

8 EA 211-0722-xx Machine screw; 6−32 x 0.250, PNH, T-15 TORX

1 EA 672-1790-xx 8PSK/QPSK and Baseband circuit board assembly; tested set

MTM400A Quick Start User Manual (English)
(German)
(Japanese)

Table 7: MTM4UP GE parts list (IP Video Gigabit Ethernet interface)

Quantity Part number Description

1 EA NA Product Upgrade identification sticker

1 EA 063-4135-xx MTM400A Product Documentation CD-ROM

1 EA 063-4136-xx MTM400A Application Firmware CD-ROM

1 EA 071-2191-xx China RoHS Supplemental Information Sheet

1 EA 071-2492-xx

(071-2632-xx)
(071-2493-xx)

MTM400A Quick Start User Manual (English)
(German)
(Japanese)

1 EA 075-0973-01 MTM4UP Upgrades Instructions

1 EA 174-4782-xx Power cable; 8 conductor, 15.9 L

1 EA 174-5063-xx Serial cable; 1x5, 8.00 inches, Baseband to Processor

1 EA 174-5287-xx RF cable; BNC to BNC, 75 Ohm

9 EA 211-0722-xx Machine screw; 6−32 x 0.250, PNH, T-15 TORX

1 EA 671-6200-xx GbE circuit board assembly, ASI/SDI; tested

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MTM4UP Upgrade Instructions

Kit Description

Table 8: MTM4UP LX parts list (1310nm SFP optical port for GbE interface)

Quantity Part number Description

1 EA NA Product Upgrade identification sticker

1 EA 063-4135-xx MTM400A Product Documentation CD-ROM

1 EA 063-4136-xx MTM400A Application Firmware CD-ROM

1 EA 131-7957-xx 1310nm SFP optical gigabit Ethernet/Fibre Channel port

1 EA 071-2191-xx China RoHS Supplemental Information Sheet

1 EA 071-2492-xx

(071-2632-xx)
(071-2493-xx)

1 EA 075-0973-01 MTM4UP Upgrades Instructions

MTM400A Quick Start User Manual (English)
(German)
(Japanese)

Table 9: MTM4UP SX parts list (850nm SFP optical port for GbE interface)

Quantity Part number Description

1 EA NA Product Upgrade identification sticker

1 EA 063-4135-xx MTM400A Product Documentation CD-ROM

1 EA 063-4136-xx MTM400A Application Firmware CD-ROM

1 EA 131-7834-xx 850nm SFP optical gigabit Ethernet/Fibre Channel port

1 EA 071-2191-xx China RoHS Supplemental Information Sheet

1 EA 071-2492-xx

(071-2632-xx)
(071-2493-xx)

1 EA 075-0973-01 MTM4UP Upgrades Instructions

MTM400A Quick Start User Manual (English)
(German)
(Japanese)

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MTM4UP Upgrade Instructions

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Kit Description

Table 10: MTM4UP ZX parts list (1550nm SFP optical port for GbE interface)

Quantity Part number Description

1 EA NA Product Upgrade identification sticker

1 EA 063-4135-xx MTM400A Product Documentation CD-ROM

1 EA 063-4136-xx MTM400A Application Firmware CD-ROM

1 EA 131-7958-xx 1550nm SFP optical gigabit Ethernet/Fibre Channel port

1 EA 071-2191-xx China RoHS Supplemental Information Sheet

1 EA 071-2492-xx

(071-2632-xx)
(071-2493-xx)

1 EA 075-0973-01 MTM4UP Upgrades Instructions

MTM400A Quick Start User Manual (English)
(German)
(Japanese)

Table 11: MTM4UP QA parts list (QAM Annex A interface)

Quantity Part number Description

1 EA NA Product Upgrade identification sticker

1 EA 063-4135-xx MTM400A Product Documentation CD-ROM

1 EA 063-4136-xx MTM400A Application Firmware CD-ROM

1 EA 071-2191-xx China RoHS Supplemental Information Sheet

1 EA 071-2492-xx

(071-2632-xx)
(071-2493-xx)

1 EA 075-0973-01 MTM4UP Upgrades Instructions

1 EA 174-4782-xx Power cable; 8 conductor, 15.9 L

2 EA 174-4850-xx RF cable; coaxial, RFD, 50 Ohm, 16.00 inches

MTM400A Quick Start User Manual (English)
(German)
(Japanese)

7 EA 211-0722-xx Machine screw; 6−32 x 0.250, PNH, T-15 TORX

1 EA 671-5608-xx QAM (Annex A) circuit board assembly; tested

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MTM4UP Upgrade Instructions

Table 12: MTM4UP QB2 parts list (QAM Annex B interface)

Quantity Part number Description

1 EA NA Product Upgrade identification sticker

1 EA 063-4135-xx MTM400A Product Documentation CD-ROM

1 EA 063-4136-xx MTM400A Application Firmware CD-ROM

1 EA 071-2191-xx China RoHS Supplemental Information Sheet

Kit Description

1 EA 071-2492-xx

(071-2632-xx)
(071-2493-xx)

1 EA 075-0973-01 MTM4UP Upgrades Instructions

1 EA 174-4782-xx Power cable; 8 conductor, 15.9 L

1 EA 174-5063-xx Serial cable; 1x5, 8.00 inches, Baseband to Processor

1 EA 174-5135-xx RF cable; BNC to BNC, 75 Ohm

8 EA 211-0722-xx Machine screw; 6−32 x 0.250, PNH, T-15 TORX

1 EA 672-1791-xx QAM (Annex B2) and Baseband circuit board assembly;

MTM400A Quick Start User Manual (English)
(German)
(Japanese)

tested set

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MTM4UP Upgrade Instructions

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Kit Description

Table 13: MTM4UP QC parts list (QAM Annex C interface)

Quantity Part number Description

1 EA NA Option key document for a specified MTM400 or MTM400A

monitor

1 EA NA Product Upgrade identification sticker

1 EA 063-4135-xx MTM400A Product Documentation CD-ROM

1 EA 063-4136-xx MTM400A Application Firmware CD-ROM

1 EA 071-2191-xx China RoHS Supplemental Information Sheet

1 EA 071-2492-xx MTM400A English Quick Start User Manual

1 EA 075-0973-01 MTM4UP Upgrades Instructions

1 EA 174-4782-xx Power cable; 8 conductor, 15.9 L

2 EA 174-4850-xx RF cable; coaxial, RFD, 50 Ohm, 16.00 inches

7 EA 211-0722-xx Machine screw; 6−32 x 0.250, PNH, T-15 TORX

1 EA 671-5625-xx QAM (Annex C) circuit board assembly; tested

Table 14: MTM4UP VS parts list (8VSB interface)

Quantity Part number Description

1 EA NA Product Upgrade identification sticker

1 EA 015-0688-xx ADAPTER, RF; BNC JACK TO F PLUG

1 EA 063-4135-xx MTM400A Product Documentation CD-ROM

1 EA 063-4136-xx MTM400A Application Firmware CD-ROM

1 EA 071-2191-xx China RoHS Supplemental Information Sheet

1 EA 071-2492-xx MTM400A English Quick Start User Manual

1 EA 075-0973-01 MTM4UP Upgrades Instructions

1 EA 174-4782-xx Power cable; 8 conductor, 15.9 L

1 EA 174-5063-xx Serial cable; 1x5, 8.00 inches, Baseband to Processor

1 EA 174-5135-xx RF cable; BNC to BNC, 75 Ohm

8 EA 211-0722-xx Machine screw; 6−32 x 0.250, PNH, T-15 TORX

1 EA 672-1792-xx 8VSB and Baseband circuit board assembly; tested set

10

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MTM4UP Upgrade Instructions

Application Firmware Upgrade

All MTM4UP upgrade kits include an application firmware CD-ROM that
enables you to update your MTM400 or MTM400A monitor with the latest
version of the RUI (Remote User Interface). Firmware upgrades are required
when you install one of the following signal interface hardware upgrades:
MTM4UP options CF, EP, GE, QA, QB2, QC, and VS. The following
MTM4UP upgrade options do not require a firmware upgrade:

H MTM4UP Options 01, 02, 03, 04, 05, 06, and 07. If you purchased only a

software option upgrade and you do not want to upgrade the firmware
version on your monitor, proceed to Software Option Upgrade on page 41.

H MTM4UP Options LX, SX, and ZX. If you purchased only an SFP optical

port to add to your GbE interface card and you do not want to upgrade the
firmware version on your monitor, proceed to Install the SFP Module
(GbE Interface Only) on page 72.

NOTE. Review and comply with the following paragrahs, RUI Versions, before
proceeding with a firmware upgrade.

RUI Versions

This section describes how to upgrade the firmware using the RUI or the
Command Line Firmware Upgrade program.

CAUTION. If you have the GE option (GbE interface) installed, you must use the
Command Line Firmware Upgrade process, page 39. For other interface
options, you can use either upgrade process.

The version number of the firmware installed on your monitor corresponds to the
version number of the RUI. MTM400 monitors were shipped from the factory
with RUI v2.6.1 or below installed. MTM400A monitors are shipped with
RUI v3.0 or above installed.

Version 3.0 and above introduced new features and significant changes in the
operation of the user interface.

The MTM400 and MTM400A monitors can be modified to operate using either
version of the RUI. Figure 1 illustrates the MTM400 and MTM400A upgrade
paths.

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MTM4UP Upgrade Instructions

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Application Firmware Upgrade

Use the firmware upgrade procedure that is appropriate for the RUI version that
is currently installed on your monitor:

H If your MTM400 or MTM400A monitor is currently operating with

RUI v2.6.1 or below, perform the procedure described in Firmware Upgrade
(RUI v2.6.1 and Below) starting on page 14 to upgrade to RUI v3.0.

Even if you are upgrading to RUI v3.1 and above, you must upgrade to
version 3.0 first (see Figure 1 for information).

H If your MTM400 or MTM400A monitor is currently operating with

RUI v3.0 or above, perform the procedure described in Firmware Upgrade
(RUI v3.0 and Above) starting on page 31.

NOTE. If you want to change the RUI version on your monitor to v2.6.1 after you
complete the upgrade installation, use the instructions that are located in the
MTM400 and MTM400A RUI v3.0 Upgrade Technical Reference (Tektronix
part number 071-2505-xx) that is supplied with this kit.

12

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Application Firmware Upgrade

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MTM4UP Upgrade Instructions

Figure 1: MTM400A upgrade path

13

Application Firmware Upgrade

Firmware Upgrade (RUI v2.6.1 and Below)

If your MTM400 or MTM400A monitor has RUI v2.6.1 or below installed,
perform the following procedure to upgrade the application firmware installed on
your monitor.

If you are upgrading to RUI v3.1 and above, version 3.0 of the RUI must be
installed first. You can then proceed to the procedure described in Firmware
Upgrade (RUI v3.0 and Above) starting on page 31.

Identify the Current BIOS

and Firmware Versions

Perform the following steps to identify the BIOS and firmware versions that are
installed on your monitor:

1. Power on the monitor and wait for it to initialize. When the initialization
process is complete, the monitor beeps and the front-panel LEDs illuminate.

2. Using a PC that meets the requirements listed in Table 2 on page 3 and is
connected to the same Ethernet network as the monitor, perform the
following steps to open the monitor RUI:

NOTE. This procedure uses Microsoft Internet Explorer to open the monitor RUI.
You can also access the RUI using the Tektronix Web Monitoring Systems
Manager (WebMSM). The instructions for using WebMSM are located in the
WebMSM User Manual (Tektronix part number 077-0116-xx).

a. Launch Microsoft Internet Explorer.

b. In the address bar of the Web browser, enter the network identity or

IP address of the monitor, for example: http://TSMonitor01 or
http://111.222.333.444.

c. Press Enter. A Java applet is downloaded from the monitor and

launched. The file size is approximately 1.5 MB; the download time will
depend on the network speed and traffic.

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MTM4UP Upgrade Instructions

Application Firmware Upgrade

CAUTION. The Java applet will not run unless a temp directory is properly
configured on the PC. A temp directory is set up by default in the Windows XP
operating system; previous operating systems may require operator action.

The Java applet will not run unless the Microsoft Java Virtual Machine is
installed. Type jview at the command prompt to verify that it is installed and that
the version is 5.00.3809 or greater. If it is not installed, obtain the installation
file from the Microsoft Web site.

If the Sun Virtual Machine has also been installed, the Sun Virtual Machine must
not be set as the default in the Java control panel or Internet Explorer options,
advanced tab.

3. After the Java applet is downloaded, the monitor splash screen will appear,
and then be quickly overlaid by the Login Details dialog box. (See Figure 2.)

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MTM4UP Upgrade Instructions

Figure 2: Logging in to the monitor (RUI v2.6.1 and below)

4. In the Login Details dialog box, select Administrator from the User
drop-down list.

NOTE. You must log in to the monitor using the Administrator login type. The
User login type does not have sufficient permissions to perform software option
upgrades.

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Application Firmware Upgrade

5. Enter the appropriate password, and then click OK to accept the login
details. The default password for the Administrator login type is tek.

6. After you log on to the monitor, the Hotspot view is displayed.
(See Figure 3.) Click Device to open the Device view.

Figure 3: Hotspot view (RUI v2.6.1 and below)

7. In the Device view, click Info to open the Device Information view.

NOTE. For firmware versions 2.1.0 to 2.6.1, the information shown in the Device
Information view differs from the previous firmware versions. The Device
Information view for firmware versions 2.0.7 and earlier is shown in Figure 4.
The view for firmware versions 2.1.0 and later is shown in Figure 5.

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Figure 4: Device Information view (RUI v2.0.7 and earlier)

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MTM4UP Upgrade Instructions

Application Firmware Upgrade

Figure 5: Device Information view (RUI v2.1.0 to v2.6.1)

8. Note the version numbers displayed for the Processor Board Software
(RUI v2.07 and earlier) or the Application Firmware Version (RUI v2.1.0 to
v2.6.1), and the BIOS Version shown in the Device Information view.

NOTE. The Device Information view details the software and hardware build
state of the monitor. The values shown in Figure 4 or Figure 5 will differ from
the values shown for your monitor.

9. See Figure 6. Identify which upgrade steps are required for your monitor.

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MTM4UP Upgrade Instructions

17

Application Firmware Upgrade

Start

BIOS loader Upgrade

Which

version of the BIOS

do you have?

Version 2.07
or later

Earlier than
version 2.07

Install the BIOS loader

Upgrade the BIOS

Upgrade the firmware

END

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Figure 6: Upgrade path (RUI v2.6.1 and below)

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Application Firmware Upgrade

Install the Upgrade Files

on the PC

Perform the following steps to copy the upgrade files from the application
firmware CD-ROM to the hard drive of your PC:

CAUTION. For the firmware upgrade to be successful, the upgrade file(s) must be
copied from the application firmware CD-ROM to a writable location such as
the hard drive on your PC.

1. Insert the application firmware CD-ROM supplied with this kit into the
CD-ROM drive of your PC.

2. If the BIOS installed on your monitor is version 2.07 or later (as noted in
step 8 on page 17), locate and copy the application firmware file from the
CD-ROM to the hard drive of your PC:

MTM400 <version number>.zip

For example: MTM400 v3.0.060 Build 702.zip

3. If the BIOS installed on your monitor is earlier than version 2.07, locate and
copy the application firmware file listed above and the BIOS upgrade file
listed below from the CD-ROM to the hard drive of your PC:

MTM400 v2.0.6.1 BIOSLDR v2.07.zip.

Remove Signal Sources

4. Unzip the upgrade file(s) that you copied to your PC. The name of the
unzipped upgrade file(s) should be *.hex.

CAUTION. To prevent upgrade problems that might require that the monitor be
returned to Tektronix service for reprogramming, disconnect all transport stream
inputs and outputs from the monitor before performing the remaining portion of
the firmware upgrade procedure.

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MTM4UP Upgrade Instructions

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