5 Series and 6 Series B Mixed Signal Oscilloscopes
Declassification and Security Instructions
MSO54*, MSO56*, MSO58*
MSO54B, MSO56B, MSO58B
MSO64B, MSO66B, MSO68B
arning: The servicing instructions are for use by qualified personnel only. To avoid personal injury, do not perform any servicing unless you are qualified
W
to do so. Refer to all safety summaries prior to performing service.
Supports Product Firmware V1.28 and above.
*5 Series MSO instruments with serial numbers above B020100 or C040100.
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Table of Contents
Table of Contents
List of Tables................................................................................................................................................................................. 4
Clear and sanitize procedure........................................................................................................................................................ 6
Media and data export devices.............................................................................................................................................. 9
Option 5/6-SEC for a secure instrument................................................................................................................................ 9
Overwriting the user password.............................................................................................................................................. 9
Clearing or sanitizing SSDs................................................................................................................................................. 10
How to sanitize a non-functional instrument.........................................................................................................................11
Table 3: Media and Data export devices ...................................................................................................................................... 9
5 Series and 6 Series B Mixed Signal Oscilloscopes Declassification and Security Instructions4
Preface
Preface
This document helps customers with data security concerns to sanitize or remove memory devices from their instrument.
This series of instruments contains an open architecture PC with removable mass storage. You can order additional removable mass
storage devices to swap in and out of the instrument as needed for security reasons.
These products have data storage (memory) devices and data export interfaces (USB ports, Ethernet, and eSATA). These instructions
describe how to clear or sanitize the memory devices and disable the data output interfaces. The instructions also describe how to
declassify an instrument that is not functioning.
Products
The following Tektronix products are covered by this document.
•5 Series MSO Instruments (MSO54, MSO56, MSO58) with a serial number of B020000 and above or C040000 and above
•5 Series B MSO instruments (MSO54B, MSO56B, MSO58B)
•6 Series B MSO Instruments (MSO64B, MSO66B, MSO68B)
Terms
The following terms may be used in this document:
•Clear. This eradicates data on media/memory before reusing it in a secured area. All reusable memory is cleared to deny access to
previously stored information by standard means of access.
•Erase. This is equivalent to clear.
•Media. Storage/data export device. A device that is used to store or export data from the instrument, such as a USB port/USB flash
drive.
•Sanitize. This removes the data from media/memory so that the data cannot be recovered using any known technology. This is
typically used when the device will be moved (temporarily or permanently) from a secured area to a nonsecured area.
•Scrub. This is equivalent to sanitize.
•Remove. This is a physical means to clear the data by removing the memory device from the instrument. Instructions are available in
the product service manual.
•User Accessible. User is able to directly retrieve the memory device contents.
•User-Modifiable. The memory device can be written to by the user during normal instrument operation, using the instrument user
interface or remote control.
•Volatile memory. Data is lost when the instrument is powered off.
•Non-user-accessible memory. Data is retained when the instrument is powered off.
•Power off. Some instruments have a “Standby” mode, in which power is still supplied to the instrument. For the purpose of clearing
data, putting the instrument in Standby mode does not qualify as powering off. For these products, you must remove the power source
from the instrument.
•Instrument Declassification. A term that refers to procedures that must be undertaken before an instrument can be removed from a
secure environment. Declassification procedures include memory sanitization and memory removal, and sometimes both.
5 Series and 6 Series B Mixed Signal Oscilloscopes Declassification and Security Instructions5
Clear and sanitize procedure
Clear and sanitize procedure
Memory device table terminology
The following terms are used in the tables in this section:
•User data. Describes the type of information stored in the device. Refers to waveforms or other measurement data representing
signals connected to the instrument by users.
•User settings. Describes the type of information stored in the device. Refers to instrument settings that can be changed by the user
•Both. Describes the type of information stored in the device. It means that both user data and user settings are stored in the device.
•None. Describes the type of information stored in the device. It means that neither user data or user settings are stored in the device.
•Directly. Describes how data is modified. It means that the user can modify the data.
•Indirectly. Describes how data is modified. It means that the instrument system resources modify the data and that the user cannot
modify the data.
Memory devices
The following tables list the memory devices in the instrument.
.
Table 1: Volatile memory
Type &
min. size
SDRAM
≥ 32 GB
SDRAM
≥4 GB
SDRAM
≥512 MB
CMOS
RAM
≥256
Bytes
FunctionType of user
Host
processor
memory
Holds active
acquisition
data
Holds video
graphics data
Holds clock
and BIOS
configuration
data
Backed up
info stored
BothNoDirectlyWritten by
User dataNoIndirectlyApplication
User dataNoIndirectlyApplication
NoneYesIndirectlyBIOS
by battery
Method of
modification
Data Input
method
processor
system
software
operations
software
operations
operations
LocationUser
access
Module
socket
(SODIMM) on
processor
module board
Module
socket
(SODIMM) on
acquisition
board
Acquisition
board
Processor
module board
YesRemove power from
NoRemove power from
NoRemove power from
YesRemove power from
ClearSanitize
the instrument for
a minimum of 30
seconds.
the instrument for
a minimum of 30
seconds.
the instrument for
a minimum of 30
seconds.
the instrument and
press the CMOS clear
button for a minimum
of 30 seconds.
5 Series and 6 Series B Mixed Signal Oscilloscopes Declassification and Security Instructions6
Table 2: Non-user-accessible memory
Clear and sanitize procedure
Type &
min. size
Linux Solid
State Drive
≥256 GB
EEPROM
≥2 Kbit
EEPROM
≥2 Kbit
EEPROM
≥64 Kbit
EEPROM
≥1 Kb
depending
on model
Flash
Memory
≥16 Mbit
Two
pieces
FunctionType of user
info stored
Host
instrument
Linux
operating
system and
application
software.
Holds userstorable data
such as
waveforms,
measurement
results, and
instrument
settings.
Stores factory
data,
maintenance
data, and user
password
Holds AFG
calibration data
Holds the front
panel USB
configuration
Holds the
SODIMM
memory
configuration
data (SPD)
Holds a portion
of the
Acquisition
FPGA
configuration
BothDirectlyWritten by
User settings
User password
is settable
using PI
commands
NoneIndirectFactory
NoneNoneFactory
NoneNoneFactory
NoneIndirectApplication
Method of
modification
IndirectFactory
Data Input
method
processor
system,
software
operations,
user input
operations and
programmatic
commands
operations
operations
operations
software
operations
LocationUser
access
2.5" SSD that
is removable
and is inserted
in the socket
on the bottom
of the
instrument.
Acquisition
board
AFG riser
board
Front panel
LED board
Module socket
(SODIMM) on
processor
module board
and module
socket
(SODIMM) on
acquisition
board
Acquisition
board
YesThere is no
YesOverwrite user password.
NoNot applicable, does not
NoNot applicable, does not
NoNot applicable, does not
NoNot applicable, does not
ClearSanitize
Remove the
ektronix
T
recommended
process for
clearing the
drive. To clear
the Linux Solid
State Drive,
destroy the
SSD and
purchase a
replacement
(SUPx-LNX).
(see Overwriting the user
password on page 9.)
Clearing or sanitizing the entire
memory device would disable
instrument functionality.
contain user data or settings.
Clearing or sanitizing would
disable instrument functionality.
contain user data or settings.
Clearing or sanitizing would
disable instrument functionality.
contain user data or settings.
Clearing or sanitizing would
disable instrument functionality.
contain user data or settings.
Clearing or sanitizing would
disable instrument functionality.
SSD assembly
from the
instrument
through the
trap door in the
bottom of the
instrument.
Table continued…
5 Series and 6 Series B Mixed Signal Oscilloscopes Declassification and Security Instructions7
Clear and sanitize procedure
Type &
min. size
Flash
Memory
≥128 Mbit
Flash
Memory
Unspecifie
d size,
three
pieces
Flash
Memory
≥32 KB
Flash
Memory
≥64 KB
one piece
FunctionType of user
info stored
Stores
processor
BIOS firmware,
BIOS
configuration,
and embedded
controller
firmware. The
Ethernet MAC
address is
stored in this
device.
Stores power
supply
configuration
data
Stores power
management
controller
firmware
Stores analog
board
microcontroller
firmware
NoneIndirectBIOS
NoneIndirectApplication
NoneIndirectApplication
NoneIndirectApplication
Method of
modification
Data Input
method
operations,
operating
system
operations and
factory
operations
software
operations
software
operations
software
operations
LocationUser
access
Processor
module board
Internal to the
UCD9248
power supply
controller on
the acquisition
board and
processor
carrier board
Internal to the
MC9S08
microcontroller
on the
acquisition
board
Internal to the
MKL14
microcontroller
on the analog
board
NoNot applicable, does not
NoNot applicable, does not
NoNot applicable, does not
NoNot applicable, does not
ClearSanitize
contain user data or settings.
Clearing or sanitizing would
disable instrument functionality
contain user data or settings.
Clearing or sanitizing would
disable instrument functionality.
contain user data or settings.
Clearing or sanitizing would
disable instrument functionality.
contain user data or settings.
Clearing or sanitizing would
disable instrument functionality.
.
FLASH
Memory
on-chip
128KB and
32KB
SRAM
Flash
Memory
≥0.33 Mbit
5 Series and 6 Series B Mixed Signal Oscilloscopes Declassification and Security Instructions8
Processor
drives an
EMMC NAND
flash part that
is 4 GB of
memory and
stores the
factory
calibration and
licensing
information
Stores the
processor
carrier FPGA
configuration
NoneIndirectApplication
software
operations
NoneNoneFactory
operations
MKL27
microcontroller
on the front
panel board.
MKL02 parts
on the frontend acquisition
board. They
each have
32KB on-chip
FLASH. There
is one MKL02
per channel.
Internal to the
LCMXO2
FPGA on the
processor
carrier board
NoNot applicable, does not
contain user data or settings.
Clearing or sanitizing would
disable instrument functionality.
NoNot applicable, does not
contain user data or settings.
Clearing or sanitizing would
disable instrument functionality.
Media and data export devices
The following table lists the data export devices in the instrument.
Table 3: Media and Data export devices
Clear and sanitize procedure
TypeFunction
USB Host port
(supports
removable
USB flash
drive)
USB Device
port
EthernetTransfer data and
User storage of
reference waveforms,
screen images, and
instrument setups, and
installation of firmware
updates
Supports remote control
and data transfer to a
PC
remote control of
instrument.
Method of
modification
DirectlyUser writeable Three USB
DirectlyRemote control
DirectlyRemote
Data input
methodLocationUser accessDisable
host ports on
front panel of
the instrument;
four USB host
ports on the
back panel of
the instrument
USB Device
using USBTMC
Control using
LXI or Socket
Server
port on back of
the instrument
Ethernet port
on back of
instrument
NoUSB Host ports can be
disabled for use with USB
Storage devices behind
password control.
This option is available
if Option 5/6-SEC is
installed.
YesThe USB Device port can
be disabled by selecting
Utility > I/O > USB
DevicePort, and settingUSB Device port to Off.
This option is available
if Option 5/6-SEC is
installed
NoEthernet port can be
disabled behind password
control.
This option is available
if Option 5/6-SEC is
installed.
Option 5/6-SEC for a secure instrument
Option 5/6-SEC provides the highest level of instrument security for 5 Series1, 5 Series B and 6 Series B MSO products. Option 5/6-SEC
features include:
Password protection to enable/disable external communication ports
•
•Password protection to enable/disable firmware upgrades or downgrades
•There is also a special BIOS installed that includes a default password ("Tektronix"). Additionally when the CMOS reset is pressed the
BIOS password is reset to "Tektronix" instead of being removed.
Note: Option 5/6-SEC must be ordered at the same time as ordering an instrument.
Overwriting the user password
Use this procedure to change the user password. The user password is not currently functional or accessible in the oscilloscope user
interface, but it is accessible from the programmatic interface. The user password is used to protect a "user string" that can be set and
1
Serial numbers of B020000 and above or C040000 and above.
5 Series and 6 Series B Mixed Signal Oscilloscopes Declassification and Security Instructions9
Clear and sanitize procedure
displayed in the UI. This functionality is a legacy functionality and while the user password does exist through the programmatic interface,
there is no function to display the user string in the user interface on this instrument.
1. Connect a PC to the oscilloscope (Ethernet or USB Device port).
2. Use a Windows remote terminal or similar program to communicate with the oscilloscope. T
oscilloscope to see the current instrument settings.
3. Send the following commands to the oscilloscope:
a. :PASSWORD "XYZZY"
(or current password if changed from the default of "XYZZY")
b. :NEWPASS "NEWPASSWORD"
(Or other password up to 16 characters)
If you do not have access to a program that supports sending programmatic commands to the instrument, do the following:
1. Copy the preceding commands to a text file.
2. Compress the text file into a ZIP archive file that ends in ".set".
3. Copy the file to a USB drive.
4. Insert the USB drive into the oscilloscope.
5. Recall the file from the Recall Setup dialog box (File > Recall > Setup tab).
ap the Utility > I/O menu on the
For more information on using programmatic commands, refer to your product programmer manual, available at www.tek.com/manuals.
Clearing or sanitizing SSDs
Clearing means that all customer-generated data in reusable memory (acquisition records, settings, measurements, screen captures,
reports, and so on) is modified such that the data cannot be recovered using standard means of access. Standard means of access
includes typical OS file utilities. The data may still be on the memory device, but requires specialized software and/or hardware to recover.
You typically clear an instrument when you want to erase files to clear space or turn the instrument over to another person or department.
Sanitizing means that all data in reusable memory is changed or overwritten such that the original data is no longer in memory, and
the older data cannot be recovered using any known technology. You typically do a sanitize operation when you move an instrument
(temporarily or permanently) from a secured area to a nonsecured area.
The instrument does not have any function to clear or sanitize the entire Solid State Drive (SSD) and retain instrument operation. To the
clear, destroy your current SSD and order a replacement (SUPx-LNX).
For instruments where the drive is customer replaceable, reverse the installation steps in the 5/6 Series MSO Option SSD Upgrade KitInstallation Instructions (part number 0713524xx) to remove the drive. All documents are available at tek.com/downloads.
For instruments without customer replaceable drives, please contact Tektronix Calibrataion & Services to make arrangements.
5 Series and 6 Series B Mixed Signal Oscilloscopes Declassification and Security Instructions10
Troubleshooting
How to sanitize a non-functional instrument
Troubleshooting
If your instrument is not functioning, proceed as follows to sanitize the instrument to return to T
1. Remove any attached USB flash drives or external USB drives from your oscilloscope. Refer to your company's internal policies
regarding handling or disposal of the flash drives.
2. Follow your company's internal policies regarding handling or disposal of the these boards.
3. Reassemble the oscilloscope and return it to Tektronix. New boards will be installed. The oscilloscope will be calibrated and returned.
Note: Replacement of any missing or damaged hardware will be charged according to the rate at the time of replacement.
ektronix for repair:
Repair charges
Replacement of any missing hardware will be charged according to the rate at the time of replacement.
5 Series and 6 Series B Mixed Signal Oscilloscopes Declassification and Security Instructions11
Change log
5 Series and 6 Series B MSO Declassification and Security Instructions
document change log
Change log
Document part
number
077-1694-01
077-1694-02
-
-
-
Revision date Change description
08-13-21Support for 5 Series Models with a serial number of B020000 and above or C040000 and above.
11-24-21Support for 5 Series B MSO Models.
5 Series and 6 Series B Mixed Signal Oscilloscopes Declassification and Security Instructions12
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