5 Series B Mixed Signal Oscilloscope
Service Manual
MSO54B, MSO56B, MSO58B
Warning:
to do so. Refer to all safety summaries prior to performing service.
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The servicing instructions are for use by qualified personnel only. To avoid personal injury, do not perform any servicing unless you are qualified
Copyright © Tektronix. All rights reserved. Licensed software products are owned by Tektronix or its subsidiaries or suppliers, and are
protected by national copyright laws and international treaty provisions. T
and pending. Information in this publication supersedes that in all previously published material. Specifications and price change privileges
reserved.
ektronix products are covered by U.S. and foreign patents, issued
TEKTRONIX and TEK are registered trademarks of T
ektronix, Inc.
Contacting Tektronix
Tektronix, Inc.
14150 SW Karl Braun Drive
P.O. Box 500
Beaverton, OR 97077
USA
For product information, sales, service, and technical support:
• In North America, call 1-800-833-9200.
• Worldwide, visit to www.tek.com find contacts in your area.
Table of Contents
Table of Contents
Important safety information..........................................................................................................................................................5
General safety summary........................................................................................................................................................5
Service safety summary.........................................................................................................................................................7
Terms in the manual...............................................................................................................................................................7
Terms on the product............................................................................................................................................................. 7
Symbols on the product......................................................................................................................................................... 8
Introduction................................................................................................................................................................................... 9
Preface...................................................................................................................................................................................9
Supported products................................................................................................................................................................9
Replaceable parts.................................................................................................................................................................. 9
Where to find operating information.......................................................................................................................................9
Theory of operation..................................................................................................................................................................... 10
Block diagram...................................................................................................................................................................... 10
Power supply....................................................................................................................................................................... 10
Carrier interface assembly................................................................................................................................................... 11
Main board and front-end board...........................................................................................................................................11
Front panel and display........................................................................................................................................................11
Adjustment procedures............................................................................................................................................................... 12
Instrument adjustment......................................................................................................................................................... 12
Adjustment interval.............................................................................................................................................................. 12
Adjustment after repair.........................................................................................................................................................12
Maintenance................................................................................................................................................................................13
Preventing ESD................................................................................................................................................................... 13
Inspection and cleaning....................................................................................................................................................... 13
Exterior cleaning (other than display)........................................................................................................................... 13
Flat panel display cleaning........................................................................................................................................... 14
Interior cleaning............................................................................................................................................................ 14
Lubrication.................................................................................................................................................................... 15
Returning the instrument for service.............................................................................................................................15
Removal and replace procedures........................................................................................................................................ 16
Required equipment..................................................................................................................................................... 16
Remove front-panel knobs............................................................................................................................................16
Remove SATA riser board assembly............................................................................................................................ 17
Remove feet................................................................................................................................................................. 17
Remove handle.............................................................................................................................................................17
Remove rear grill and case...........................................................................................................................................18
Remove rear chassis assembly....................................................................................................................................18
Remove the baffle bracket............................................................................................................................................19
Remove the power supply assembly............................................................................................................................ 20
Remove carrier interface assembly.............................................................................................................................. 23
Remove the AFG riser assembly..................................................................................................................................25
Remove handle hub assembly......................................................................................................................................26
Remove the main fan assembly....................................................................................................................................26
Troubleshooting 5 Series B MSO.........................................................................................................................................27
5 Series B Mixed Signal Oscilloscope Service Manual MSO54B, MSO56B, MSO58B 3
Table of Contents
Service level................................................................................................................................................................. 27
Check for common problems........................................................................................................................................27
Equipment required...................................................................................................................................................... 28
T
roubleshooting flow chart............................................................................................................................................29
Troubleshoot the power supply.....................................................................................................................................30
Instrument self tests......................................................................................................................................................31
Software updates..........................................................................................................................................................31
After power supply module replacement.......................................................................................................................32
Replaceable parts....................................................................................................................................................................... 33
Parts ordering information....................................................................................................................................................33
Module servicing.................................................................................................................................................................. 33
Abbreviations....................................................................................................................................................................... 34
Using the replaceable parts list............................................................................................................................................34
Front cover and rear case....................................................................................................................................................35
Carrier interface board and rear chassis..............................................................................................................................37
Baffle and power supply module..........................................................................................................................................40
Mid-plane chassis................................................................................................................................................................ 41
Front panel and display........................................................................................................................................................43
5 Series B Mixed Signal Oscilloscope Service Manual MSO54B, MSO56B, MSO58B 4
Important safety information
Important safety information
This manual contains information and warnings that must be followed by the user for safe operation and to keep the product in a safe
condition.
To safely perform service on this product, see the Service safety summary that follows the General safety summary.
General safety summary
Use the product only as specified. Review the following safety precautions to avoid injury and prevent damage to this product or any
products connected to it. Carefully read all instructions. Retain these instructions for future reference.
This product shall be used in accordance with local and national codes.
For correct and safe operation of the product, it is essential that you follow generally accepted safety procedures in addition to the safety
precautions specified in this manual.
The product is designed to be used by trained personnel only.
Only qualified personnel who are aware of the hazards involved should remove the cover for repair, maintenance, or adjustment.
Before use, always check the product with a known source to be sure it is operating correctly.
This product is not intended for detection of hazardous voltages.
Use personal protective equipment to prevent shock and arc blast injury where hazardous live conductors are exposed.
While using this product, you may need to access other parts of a larger system. Read the safety sections of the other component manuals
for warnings and cautions related to operating the system.
When incorporating this equipment into a system, the safety of that system is the responsibility of the assembler of the system.
To avoid fire or personal injury
Use proper power cord Use only the power cord specified for this product and certified for the country of use. Do not use the
provided power cord for other products.
Ground the product This product is grounded through the grounding conductor of the power cord. To avoid electric shock, the
grounding conductor must be connected to earth ground. Before making connections to the input or output
terminals of the product, ensure that the product is properly grounded. Do not disable the power cord
grounding connection.
Power disconnect The power cord disconnects the product from the power source. See instructions for the location. Do not
Connect and disconnect
properly
Observe all terminal ratings T
position the equipment so that it is dif
at all times to allow for quick disconnection if needed.
Do not connect or disconnect probes or test leads while they are connected to a voltage source.
Use only insulated voltage probes, test leads, and adapters supplied with the product, or indicated by
Tektronix to be suitable for the product.
o avoid fire or shock hazard, observe all rating and markings on the product. Consult the product manual
for further ratings information before making connections to the product. Do not exceed the Measurement
Category (CAT) rating and voltage or current rating of the lowest rated individual component of a product,
probe, or accessory. Use caution when using 1:1 test leads because the probe tip voltage is directly
transmitted to the product.
Do not apply a potential to any terminal, including the common terminal, that exceeds the maximum rating
of that terminal.
Do not float the common terminal above the rated voltage for that terminal.
ficult to operate the power cord; it must remain accessible to the user
5 Series B Mixed Signal Oscilloscope Service Manual MSO54B, MSO56B, MSO58B 5
Important safety information
Do not operate without covers Do not operate this product with covers or panels removed, or with the case open. Hazardous voltage
exposure is possible.
Avoid exposed circuitry Do not touch exposed connections and components when power is present.
Do not operate with suspected
failures
Do not operate in wet/damp
conditions
Do not operate in an explosive
atmosphere
Keep product surfaces clean
and dry
Provide proper ventilation Refer to the installation instructions in the manual for details on installing the product so it has proper
Provide a safe working
environment
If you suspect that there is damage to this product, have it inspected by qualified service personnel.
Disable the product if it is damaged. Do not use the product if it is damaged or operates incorrectly. If in
doubt about safety of the product, turn it of
prevent its further operation.
Before use, inspect voltage probes, test leads, and accessories for mechanical damage and replace when
damaged. Do not use probes or test leads if they are damaged, if there is exposed metal, or if a wear
indicator shows.
Examine the exterior of the product before you use it. Look for cracks or missing pieces.
Use only specified replacement parts.
Be aware that condensation may occur if a unit is moved from a cold to a warm environment.
Remove the input signals before you clean the product.
ventilation.
Slots and openings are provided for ventilation and should never be covered or otherwise obstructed. Do
not push objects into any of the openings.
Always place the product in a location convenient for viewing the display and indicators.
A
void improper or prolonged use of keyboards, pointers, and button pads. Improper or prolonged keyboard
or pointer use may result in serious injury.
Be sure your work area meets applicable ergonomic standards. Consult with an ergonomics professional to
avoid stress injuries.
Use care when lifting and carrying the product. This product is provided with a handle or handles for lifting
and carrying.
f and disconnect the power cord. Clearly mark the product to
Warning: The product is heavy. T
help when lifting or carrying the product.
Use only the Tektronix rackmount hardware specified for this product.
o reduce the risk of personal injury or damage to the device get
Probes and test leads
Before connecting probes or test leads, connect the power cord from the power connector to a properly grounded power outlet.
Keep fingers behind the protective barrier, protective finger guard, or tactile indicator on the probes.
Remove all probes, test leads and accessories that are not in use.
Use only correct Measurement Category (CA
any measurement.
Beware of high voltages Understand the voltage ratings for the probe you are using and do not exceed those ratings. Two ratings are
important to know and understand:
5 Series B Mixed Signal Oscilloscope Service Manual MSO54B, MSO56B, MSO58B 6
T), voltage, temperature, altitude, and amperage rated probes, test leads, and adapters for
Important safety information
• The maximum measurement voltage from the probe tip to the probe reference lead
The maximum floating voltage from the probe reference lead to earth ground
•
These two voltage ratings depend on the probe and your application. Refer to the Specifications section of
the manual for more information.
Warning: To prevent electrical shock, do not exceed the maximum measurement or maximum
floating voltage for the oscilloscope input BNC connector
, probe tip, or probe reference lead.
Connect and disconnect
properly
Inspect the probe and
accessories
Ground-referenced
oscilloscope use
Connect the probe output to the measurement product before connecting the probe to the circuit under test.
Connect the probe reference lead to the circuit under test before connecting the probe input. Disconnect the
probe input and the probe reference lead from the circuit under test before disconnecting the probe from the
measurement product.
Connect the probe reference lead to earth ground only.
Do not connect a current probe to any wire that carries voltages or frequencies above the current probe
voltage rating.
Before each use, inspect probe and accessories for damage (cuts, tears, or defects in the probe body,
accessories, or cable jacket). Do not use if damaged.
Do not float the reference lead of this probe when using with ground-referenced oscilloscopes. The
reference lead must be connected to earth potential (0 V).
Service safety summary
The Service safety summary section contains additional information required to safely perform service on the product. Only qualified
personnel should perform service procedures. Read this Service safety summary
service procedures.
To avoid electric shock Do not touch exposed connections.
Do not service alone Do not perform internal service or adjustments of this product unless another person capable of rendering
first aid and resuscitation is present.
Disconnect power To avoid electric shock, switch off the product power and disconnect the power cord from the mains power
before removing any covers or panels, or opening the case for servicing.
Use care when servicing with
power on
Verify safety after repair Always recheck ground continuity and mains dielectric strength after performing a repair.
Dangerous voltages or currents may exist in this product. Disconnect power, remove battery (if applicable),
and disconnect test leads before removing protective panels, soldering, or replacing components.
General safety summary before performing any
and the
Terms in the manual
These terms may appear in this manual:
Warning: Warning statements identify conditions or practices that could result in injury or loss of life.
CAUTION: Caution statements identify conditions or practices that could result in damage to this product or other property.
erms on the product
T
These terms may appear on the product:
• DANGER indicates an injury hazard immediately accessible as you read the marking.
WARNING indicates an injury hazard not immediately accessible as you read the marking.
•
5 Series B Mixed Signal Oscilloscope Service Manual MSO54B, MSO56B, MSO58B 7
• CAUTION indicates a hazard to property including the product.
Symbols on the product
When this symbol is marked on the product, be sure to consult the manual to find out the nature of the potential hazards and
any actions which have to be taken to avoid them. (This symbol may also be used to refer the user to ratings in the manual.)
The following symbols may appear on the product:
Important safety information
5 Series B Mixed Signal Oscilloscope Service Manual MSO54B, MSO56B, MSO58B 8
Introduction
Introduction
Preface
This manual contains service information for your instrument.
Read the General and Service safety summaries before servicing the product.
Be sure to read the introductions to all procedures. These introductions provide important information needed to perform the service
correctly
Supported products
This manual contains information that is necessary to service the following products:
• MSO54B
• MSO56B
• MSO58B
Check for a specific product designation in the header at the top of the page, in a heading, table or figure title, or within text. Material that
does not have any specific product designation applies to all products in the manual.
, safely, and efficiently.
Replaceable parts
This manual refers to any field-replaceable assembly or mechanical part specifically by its name or generically as a replaceable part.
In general, a replaceable part is any circuit board or assembly (such as the hard disk drive) or a mechanical part (such as the I/O port
connectors) that is listed in the replaceable parts list that can be replaced in the field.(See Replaceable parts list).
Where to find operating information
For information on installing, operating, and networking the instrument, refer to the online help or user manual that was provided with your
oscilloscope. You can also find the manual at www.tek.com/manuals, by searching for your product.
5 Series B Mixed Signal Oscilloscope Service Manual MSO54B, MSO56B, MSO58B 9
Theory of operation
Theory of operation
Block diagram
This chapter describes the electrical operation of the oscilloscope to the module level. The block diagram shows the oscilloscope module
interconnections.
Power supply
The Power Supply board converts AC line voltage to +12 V to power for all internal circuits.
5 Series B Mixed Signal Oscilloscope Service Manual MSO54B, MSO56B, MSO58B 10
Theory of operation
Carrier interface assembly
The Carrier interface assembly contains the following functions:
Processor system The processor system contains a microprocessor that controls the entire instrument. The processor system
also contains the solid state drive for the operating system, system RAM, and interfaces to I/O ports and the
acquisition system.
Rear panel I/O ports The Carrier interface assembly contains USB ports, an Ethernet port (LAN), a VGA Video port, a DVI Video
port, a DisplayPort V
connector, and the AFG Out generator BNC connector.
Power converter The Carrier interface assembly converts the +12 V power to all voltages used for the analog and digital
circuitry throughout the system. Standby power is used to keep portions of the Carrier interface assembly
and Main board powered at all times that AC power is connected to the instrument.
Other functions The Carrier interface assembly also houses the AFG generator, USB-TMC controller and interfaces to the
Power supply and various cooling fans. The Carrier interface assembly also provides the interface to the
optional Windows drive.
ideo port, the USB-TMC port, an AUX OUT BNC connector
, an EXT REF IN BNC
Main board and front-end board
The Main and Analog boards contain the following functions:
Acquisition system The Acquisition system begins with the analog signal path and ends with a digitized signal in memory. The
signal enters a channel input, and then passes through an attenuator and preamplifier. The analog signal
from each preamplifier goes through a digitizer, and then into acquisition memory. The analog signal from
each preamplifier is also distributed to a trigger circuit.
Front-end All of the analog and digital inputs are routed to the Front-end board. The analog channels are amplified
and attenuated through the front-end circuitry, and are output to the Main board. The digital channels simply
pass through the front-end board to the Main board. The front-end board has a controller that is used as an
I/O controller for the front-end board.
Power converter The Main board converts the +12 V power to some of the other voltages used for the analog and digital
circuitry throughout the system. This is in addition to the power conversion provided by the Processor
assembly.
Front panel and display
The Front Panel board contains digital logic that reads the front-panel buttons and controls and sends this information to the processor
system on the Processor assembly. The Front Panel board also generates the probe compensation output signal, provides USB ports
on the front panel and houses the main power switch. The front panel routes the digital front-end signals from the probe directly to the
front-end board. The front panel also provides the video interface to the internal HD display.
5 Series B Mixed Signal Oscilloscope Service Manual MSO54B, MSO56B, MSO58B 11
Adjustment procedures
Instrument adjustment
Adjustment procedures
Adjustment and calibration can be performed only by a T
manual, for information on contacting Tektronix Service Support.
ektronix Service Center. See Contacting Tektronix, following the title page in this
Adjustment interval
The voltage and timing references inside the instrument are very stable over time and do not need routine adjustment.
If the instrument fails the performance tests in the Specifications and Performance Verification manual, adjustment may be required.
To download the 5 Series B MSO Specification and Performance Verification manual (Tektronix part number 077-1725-XX), go to
www.tek.com/product-support, enter the manual part number (with no dashes) in the field, click GO, and then select the Specification and
Performance Verification document to download.
If your organization requires periodic calibration, a general rule is to verify performance and make adjustments (only if needed) every
2000 hours of operation or once a year if the instrument is used infrequently.
Adjustment after repair
After removal and replacement of any module, you must perform the Performance Verification procedures, found in the Specifications and
Performance Verification manual (Tektronix part number 077-1725-XX), available to download from the Tektronix web site (www.tek.com/
product-support).
If the instrument fails any Performance Verification tests, it must be returned to a Tektronix Service Center for adjustment and calibration.
5 Series B Mixed Signal Oscilloscope Service Manual MSO54B, MSO56B, MSO58B 12
Maintenance
Maintenance
Preventing ESD
Before servicing this product, read the General Safety Summary and the Service Safety Summary at the front of the manual, as well as the
following ESD information.
CAUTION: Electrostatic discharge (ESD) can damage any semiconductor component in this instrument.
When performing any service that requires internal access to the instrument, adhere to the following precautions to avoid damaging
internal modules and their components due to electrostatic discharge:
1. Minimize handling of static-sensitive circuit boards and components.
2. Transport and store static-sensitive modules in their static protected containers or on a metal rail. Label any package that contains
static-sensitive boards.
3. Discharge the static voltage from your body by wearing a grounded antistatic wrist strap while handling these modules.
4. Service static-sensitive modules only at a static-free work station.
5. Do not allow any items capable of generating or holding a static charge on the work station surface.
6. Handle circuit boards by the edges when possible.
7. Do not slide the circuit boards over any surface.
8. A
void handling circuit boards in areas that have a floor or work-surface covering capable of generating a static charge.
Inspection and cleaning
Inspection and Cleaning describes how to inspect for dirt and damage. It also describes how to clean the exterior and interior of the
instrument. Inspection and cleaning are done as preventive maintenance. Preventive maintenance, when done regularly, may prevent
instrument malfunction and enhance its reliability.
Preventive maintenance consists of visually inspecting and cleaning the instrument and using general care when operating it.
How often to perform maintenance depends on the severity of the environment in which the instrument is used. A proper time to perform
preventive maintenance is just before instrument adjustment.
Exterior cleaning (other than display)
Clean the exterior surfaces of the chassis with a dry lint-free cloth or a soft-bristle brush. If any dirt remains, use a cloth or swab dipped in
a 75% isopropyl alcohol solution. Use a swab to clean narrow spaces around controls and connectors. Do not use abrasive compounds on
any part of the chassis that may damage the chassis.
Clean the On/Standby switch using a cleaning towel dampened with deionized water. Do not spray or wet the switch itself.
CAUTION: Avoid the use of chemical cleaning agents which might damage the plastics used in this instrument. Use only
deionized water when cleaning the front-panel buttons. Use a 75% isopropyl alcohol solution as a cleaner for cabinet parts. Before
using any other type of cleaner
Inspection - Exterior. Inspect the outside of the instrument for damage, wear, and missing parts. Immediately repair defects that could
cause personal injury or lead to further damage to the instrument.
, consult your Tektronix Service Center or representative.
5 Series B Mixed Signal Oscilloscope Service Manual MSO54B, MSO56B, MSO58B 13
Maintenance
Table 1: External inspection checklist
Item Inspect for Repair action
Cabinet, front panel, and cover Cracks, scratches, deformations, damaged
hardware
Front-panel knobs Missing, damaged, or loose knobs Repair or replace missing or defective knobs
Connectors Broken shells, cracked insulation, and
deformed contacts. Dirt in connectors
Carrying handle and cabinet feet Correct operation Repair or replace defective module
Accessories Missing items or parts of items, bent pins,
broken or frayed cables, and damaged
connectors
Repair or replace defective module
Repair or replace defective modules. Clear
or brush out dirt
Repair or replace damaged or missing items,
frayed cables, and defective modules
Flat panel display cleaning
Clean the flat panel display surface by gently rubbing the display with a clean-room wipe (such as Wypall Medium Duty Wipes, #05701,
available from Kimberly-Clark Corporation), or an abrasive-free cleaning cloth.
If the display is very dirty
gently rub the display surface. Use only enough liquid to dampen the cloth or wipe. Avoid using excess force or you may damage the
display surface.
CAUTION: Improper cleaning agents or methods can damage the flat panel display
•
Do not use abrasive cleaners or surface cleaners to clean the display.
• Do not spray liquids directly on the display surface.
• Do not scrub the display with excessive force.
CAUTION: To prevent getting moisture inside the instrument during external cleaning, do not spray any cleaning solutions directly
onto the screen or instrument.
, moisten the wipeor cloth with distilled water, a 75% isopropyl alcohol solution, or standard glass cleaner, and
.
Interior cleaning
Y
ou can only clean the interior of the rear chassis assembly
Procedures topics.
Do not disassemble or clean the front chassis assembly (other than cleaning the front panel display and removing panel knobs).
Disassembling the front chassis assembly requires that the instrument be returned to your nearest Tektronix Service Center for calibration.
Warning: To avoid electric shock or damage to the instrument, remove instrument power. Before performing any procedure that
follows, power down the instrument and disconnect it from line voltage.
•
Blow off dust with dry, low-pressure (approximately 9 psi), deionized air.
• Use a soft-bristle, non-static-producing brush for cleaning around components.
•
Remove any remaining dust with a lint-free cloth dampened in isopropyl alcohol (75% solution). (A cotton-tipped applicator is useful for
cleaning in narrow spaces and on circuit boards).
• If you must use a liquid for minor rear chassis interior cleaning, use a clean-room wipe (such as Wypall Medium Duty Wipes, #05701,
available from Kimberly-Clark Corporation) dampened with a 75% isopropyl alcohol solution.
• Inspect the internal portions of the instrument for damage and wear. See Table 2 on page 15. Defects should be repaired immediately.
• If any circuit board is repaired or replaced, you must perform the Performance Verification procedure in the specifications and
performance verification manual, which was provided with your instrument. This manual is also available at www.tektronix.com/
manuals, by searching for your product name. If the instrument fails the Performance Verification tests, it must be returned to a
Tektronix Service Center for repair and calibration.
. To access the rear chassis assembly, see the Removal and Installation
5 Series B Mixed Signal Oscilloscope Service Manual MSO54B, MSO56B, MSO58B 14