ektronix products are covered by U.S. and foreign patents, issued
TEKTRONIX and TEK are registered trademarks of T
ektronix, Inc.
Contacting Tektronix
Tektronix, Inc.
14150 SW Karl Braun Drive
P.O. Box 500
Beaverton, OR 97077
USA
For product information, sales, service, and technical support:
•In North America, call 1-800-833-9200.
•Worldwide, visit to www.tek.com find contacts in your area.
Table of Contents
Table of Contents
Important safety information..........................................................................................................................................................5
General safety summary........................................................................................................................................................5
Service safety summary.........................................................................................................................................................7
Terms in the manual...............................................................................................................................................................7
Terms on the product............................................................................................................................................................. 7
Symbols on the product......................................................................................................................................................... 8
Where to find operating information.......................................................................................................................................9
Theory of operation..................................................................................................................................................................... 10
Power supply....................................................................................................................................................................... 10
Main board and front-end board...........................................................................................................................................11
Front panel and display........................................................................................................................................................11
Adjustment after repair.........................................................................................................................................................12
Inspection and cleaning....................................................................................................................................................... 13
Exterior cleaning (other than display)........................................................................................................................... 13
Returning the instrument for service.............................................................................................................................15
Removal and replace procedures........................................................................................................................................ 16
Remove rear grill and case...........................................................................................................................................18
Remove the baffle bracket............................................................................................................................................19
Remove the power supply assembly............................................................................................................................ 20
Remove the AFG riser assembly..................................................................................................................................25
Remove the main fan assembly....................................................................................................................................26
Troubleshooting 5 Series B MSO.........................................................................................................................................27
5 Series B Mixed Signal Oscilloscope Service Manual MSO54B, MSO56B, MSO58B3
Table of Contents
Service level................................................................................................................................................................. 27
Check for common problems........................................................................................................................................27
Troubleshoot the power supply.....................................................................................................................................30
After power supply module replacement.......................................................................................................................32
Parts ordering information....................................................................................................................................................33
Using the replaceable parts list............................................................................................................................................34
Front cover and rear case....................................................................................................................................................35
Carrier interface board and rear chassis..............................................................................................................................37
Baffle and power supply module..........................................................................................................................................40
Front panel and display........................................................................................................................................................43
5 Series B Mixed Signal Oscilloscope Service Manual MSO54B, MSO56B, MSO58B4
Important safety information
Important safety information
This manual contains information and warnings that must be followed by the user for safe operation and to keep the product in a safe
condition.
To safely perform service on this product, see the Service safety summary that follows the General safety summary.
General safety summary
Use the product only as specified. Review the following safety precautions to avoid injury and prevent damage to this product or any
products connected to it. Carefully read all instructions. Retain these instructions for future reference.
This product shall be used in accordance with local and national codes.
For correct and safe operation of the product, it is essential that you follow generally accepted safety procedures in addition to the safety
precautions specified in this manual.
The product is designed to be used by trained personnel only.
Only qualified personnel who are aware of the hazards involved should remove the cover for repair, maintenance, or adjustment.
Before use, always check the product with a known source to be sure it is operating correctly.
This product is not intended for detection of hazardous voltages.
Use personal protective equipment to prevent shock and arc blast injury where hazardous live conductors are exposed.
While using this product, you may need to access other parts of a larger system. Read the safety sections of the other component manuals
for warnings and cautions related to operating the system.
When incorporating this equipment into a system, the safety of that system is the responsibility of the assembler of the system.
To avoid fire or personal injury
Use proper power cordUse only the power cord specified for this product and certified for the country of use. Do not use the
provided power cord for other products.
Ground the productThis product is grounded through the grounding conductor of the power cord. To avoid electric shock, the
grounding conductor must be connected to earth ground. Before making connections to the input or output
terminals of the product, ensure that the product is properly grounded. Do not disable the power cord
grounding connection.
Power disconnectThe power cord disconnects the product from the power source. See instructions for the location. Do not
Connect and disconnect
properly
Observe all terminal ratingsT
position the equipment so that it is dif
at all times to allow for quick disconnection if needed.
Do not connect or disconnect probes or test leads while they are connected to a voltage source.
Use only insulated voltage probes, test leads, and adapters supplied with the product, or indicated by
Tektronix to be suitable for the product.
o avoid fire or shock hazard, observe all rating and markings on the product. Consult the product manual
for further ratings information before making connections to the product. Do not exceed the Measurement
Category (CAT) rating and voltage or current rating of the lowest rated individual component of a product,
probe, or accessory. Use caution when using 1:1 test leads because the probe tip voltage is directly
transmitted to the product.
Do not apply a potential to any terminal, including the common terminal, that exceeds the maximum rating
of that terminal.
Do not float the common terminal above the rated voltage for that terminal.
ficult to operate the power cord; it must remain accessible to the user
5 Series B Mixed Signal Oscilloscope Service Manual MSO54B, MSO56B, MSO58B5
Important safety information
Do not operate without covers Do not operate this product with covers or panels removed, or with the case open. Hazardous voltage
exposure is possible.
Avoid exposed circuitryDo not touch exposed connections and components when power is present.
Do not operate with suspected
failures
Do not operate in wet/damp
conditions
Do not operate in an explosive
atmosphere
Keep product surfaces clean
and dry
Provide proper ventilationRefer to the installation instructions in the manual for details on installing the product so it has proper
Provide a safe working
environment
If you suspect that there is damage to this product, have it inspected by qualified service personnel.
Disable the product if it is damaged. Do not use the product if it is damaged or operates incorrectly. If in
doubt about safety of the product, turn it of
prevent its further operation.
Before use, inspect voltage probes, test leads, and accessories for mechanical damage and replace when
damaged. Do not use probes or test leads if they are damaged, if there is exposed metal, or if a wear
indicator shows.
Examine the exterior of the product before you use it. Look for cracks or missing pieces.
Use only specified replacement parts.
Be aware that condensation may occur if a unit is moved from a cold to a warm environment.
Remove the input signals before you clean the product.
ventilation.
Slots and openings are provided for ventilation and should never be covered or otherwise obstructed. Do
not push objects into any of the openings.
Always place the product in a location convenient for viewing the display and indicators.
A
void improper or prolonged use of keyboards, pointers, and button pads. Improper or prolonged keyboard
or pointer use may result in serious injury.
Be sure your work area meets applicable ergonomic standards. Consult with an ergonomics professional to
avoid stress injuries.
Use care when lifting and carrying the product. This product is provided with a handle or handles for lifting
and carrying.
f and disconnect the power cord. Clearly mark the product to
Warning: The product is heavy. T
help when lifting or carrying the product.
Use only the Tektronix rackmount hardware specified for this product.
o reduce the risk of personal injury or damage to the device get
Probes and test leads
Before connecting probes or test leads, connect the power cord from the power connector to a properly grounded power outlet.
Keep fingers behind the protective barrier, protective finger guard, or tactile indicator on the probes.
Remove all probes, test leads and accessories that are not in use.
Use only correct Measurement Category (CA
any measurement.
Beware of high voltagesUnderstand the voltage ratings for the probe you are using and do not exceed those ratings. Two ratings are
important to know and understand:
5 Series B Mixed Signal Oscilloscope Service Manual MSO54B, MSO56B, MSO58B6
T), voltage, temperature, altitude, and amperage rated probes, test leads, and adapters for
Important safety information
•The maximum measurement voltage from the probe tip to the probe reference lead
The maximum floating voltage from the probe reference lead to earth ground
•
These two voltage ratings depend on the probe and your application. Refer to the Specifications section of
the manual for more information.
Warning: To prevent electrical shock, do not exceed the maximum measurement or maximum
floating voltage for the oscilloscope input BNC connector
, probe tip, or probe reference lead.
Connect and disconnect
properly
Inspect the probe and
accessories
Ground-referenced
oscilloscope use
Connect the probe output to the measurement product before connecting the probe to the circuit under test.
Connect the probe reference lead to the circuit under test before connecting the probe input. Disconnect the
probe input and the probe reference lead from the circuit under test before disconnecting the probe from the
measurement product.
Connect the probe reference lead to earth ground only.
Do not connect a current probe to any wire that carries voltages or frequencies above the current probe
voltage rating.
Before each use, inspect probe and accessories for damage (cuts, tears, or defects in the probe body,
accessories, or cable jacket). Do not use if damaged.
Do not float the reference lead of this probe when using with ground-referenced oscilloscopes. The
reference lead must be connected to earth potential (0 V).
Service safety summary
The Service safety summary section contains additional information required to safely perform service on the product. Only qualified
personnel should perform service procedures. Read this Service safety summary
service procedures.
To avoid electric shockDo not touch exposed connections.
Do not service aloneDo not perform internal service or adjustments of this product unless another person capable of rendering
first aid and resuscitation is present.
Disconnect powerTo avoid electric shock, switch off the product power and disconnect the power cord from the mains power
before removing any covers or panels, or opening the case for servicing.
Use care when servicing with
power on
Verify safety after repairAlways recheck ground continuity and mains dielectric strength after performing a repair.
Dangerous voltages or currents may exist in this product. Disconnect power, remove battery (if applicable),
and disconnect test leads before removing protective panels, soldering, or replacing components.
General safety summary before performing any
and the
Terms in the manual
These terms may appear in this manual:
Warning: Warning statements identify conditions or practices that could result in injury or loss of life.
CAUTION: Caution statements identify conditions or practices that could result in damage to this product or other property.
erms on the product
T
These terms may appear on the product:
•DANGER indicates an injury hazard immediately accessible as you read the marking.
WARNING indicates an injury hazard not immediately accessible as you read the marking.
•
5 Series B Mixed Signal Oscilloscope Service Manual MSO54B, MSO56B, MSO58B7
•CAUTION indicates a hazard to property including the product.
Symbols on the product
When this symbol is marked on the product, be sure to consult the manual to find out the nature of the potential hazards and
any actions which have to be taken to avoid them. (This symbol may also be used to refer the user to ratings in the manual.)
The following symbols may appear on the product:
Important safety information
5 Series B Mixed Signal Oscilloscope Service Manual MSO54B, MSO56B, MSO58B8
Introduction
Introduction
Preface
This manual contains service information for your instrument.
Read the General and Service safety summaries before servicing the product.
Be sure to read the introductions to all procedures. These introductions provide important information needed to perform the service
correctly
Supported products
This manual contains information that is necessary to service the following products:
•MSO54B
•MSO56B
•MSO58B
Check for a specific product designation in the header at the top of the page, in a heading, table or figure title, or within text. Material that
does not have any specific product designation applies to all products in the manual.
, safely, and efficiently.
Replaceable parts
This manual refers to any field-replaceable assembly or mechanical part specifically by its name or generically as a replaceable part.
In general, a replaceable part is any circuit board or assembly (such as the hard disk drive) or a mechanical part (such as the I/O port
connectors) that is listed in the replaceable parts list that can be replaced in the field.(See Replaceable parts list).
Where to find operating information
For information on installing, operating, and networking the instrument, refer to the online help or user manual that was provided with your
oscilloscope. You can also find the manual at www.tek.com/manuals, by searching for your product.
5 Series B Mixed Signal Oscilloscope Service Manual MSO54B, MSO56B, MSO58B9
Theory of operation
Theory of operation
Block diagram
This chapter describes the electrical operation of the oscilloscope to the module level. The block diagram shows the oscilloscope module
interconnections.
Power supply
The Power Supply board converts AC line voltage to +12 V to power for all internal circuits.
5 Series B Mixed Signal Oscilloscope Service Manual MSO54B, MSO56B, MSO58B10
Theory of operation
Carrier interface assembly
The Carrier interface assembly contains the following functions:
Processor systemThe processor system contains a microprocessor that controls the entire instrument. The processor system
also contains the solid state drive for the operating system, system RAM, and interfaces to I/O ports and the
acquisition system.
Rear panel I/O portsThe Carrier interface assembly contains USB ports, an Ethernet port (LAN), a VGA Video port, a DVI Video
port, a DisplayPort V
connector, and the AFG Out generator BNC connector.
Power converterThe Carrier interface assembly converts the +12 V power to all voltages used for the analog and digital
circuitry throughout the system. Standby power is used to keep portions of the Carrier interface assembly
and Main board powered at all times that AC power is connected to the instrument.
Other functionsThe Carrier interface assembly also houses the AFG generator, USB-TMC controller and interfaces to the
Power supply and various cooling fans. The Carrier interface assembly also provides the interface to the
optional Windows drive.
ideo port, the USB-TMC port, an AUX OUT BNC connector
, an EXT REF IN BNC
Main board and front-end board
The Main and Analog boards contain the following functions:
Acquisition systemThe Acquisition system begins with the analog signal path and ends with a digitized signal in memory. The
signal enters a channel input, and then passes through an attenuator and preamplifier. The analog signal
from each preamplifier goes through a digitizer, and then into acquisition memory. The analog signal from
each preamplifier is also distributed to a trigger circuit.
Front-endAll of the analog and digital inputs are routed to the Front-end board. The analog channels are amplified
and attenuated through the front-end circuitry, and are output to the Main board. The digital channels simply
pass through the front-end board to the Main board. The front-end board has a controller that is used as an
I/O controller for the front-end board.
Power converterThe Main board converts the +12 V power to some of the other voltages used for the analog and digital
circuitry throughout the system. This is in addition to the power conversion provided by the Processor
assembly.
Front panel and display
The Front Panel board contains digital logic that reads the front-panel buttons and controls and sends this information to the processor
system on the Processor assembly. The Front Panel board also generates the probe compensation output signal, provides USB ports
on the front panel and houses the main power switch. The front panel routes the digital front-end signals from the probe directly to the
front-end board. The front panel also provides the video interface to the internal HD display.
5 Series B Mixed Signal Oscilloscope Service Manual MSO54B, MSO56B, MSO58B11
Adjustment procedures
Instrument adjustment
Adjustment procedures
Adjustment and calibration can be performed only by a T
manual, for information on contacting Tektronix Service Support.
ektronix Service Center. See Contacting Tektronix, following the title page in this
Adjustment interval
The voltage and timing references inside the instrument are very stable over time and do not need routine adjustment.
If the instrument fails the performance tests in the Specifications and Performance Verification manual, adjustment may be required.
To download the 5 Series B MSO Specification and Performance Verification manual (Tektronix part number 077-1725-XX), go to
www.tek.com/product-support, enter the manual part number (with no dashes) in the field, click GO, and then select the Specification and
Performance Verification document to download.
If your organization requires periodic calibration, a general rule is to verify performance and make adjustments (only if needed) every
2000 hours of operation or once a year if the instrument is used infrequently.
Adjustment after repair
After removal and replacement of any module, you must perform the Performance Verification procedures, found in the Specifications and
Performance Verification manual (Tektronix part number 077-1725-XX), available to download from the Tektronix web site (www.tek.com/
product-support).
If the instrument fails any Performance Verification tests, it must be returned to a Tektronix Service Center for adjustment and calibration.
5 Series B Mixed Signal Oscilloscope Service Manual MSO54B, MSO56B, MSO58B12
Maintenance
Maintenance
Preventing ESD
Before servicing this product, read the General Safety Summary and the Service Safety Summary at the front of the manual, as well as the
following ESD information.
CAUTION: Electrostatic discharge (ESD) can damage any semiconductor component in this instrument.
When performing any service that requires internal access to the instrument, adhere to the following precautions to avoid damaging
internal modules and their components due to electrostatic discharge:
1. Minimize handling of static-sensitive circuit boards and components.
2. Transport and store static-sensitive modules in their static protected containers or on a metal rail. Label any package that contains
static-sensitive boards.
3. Discharge the static voltage from your body by wearing a grounded antistatic wrist strap while handling these modules.
4. Service static-sensitive modules only at a static-free work station.
5. Do not allow any items capable of generating or holding a static charge on the work station surface.
6. Handle circuit boards by the edges when possible.
7. Do not slide the circuit boards over any surface.
8. A
void handling circuit boards in areas that have a floor or work-surface covering capable of generating a static charge.
Inspection and cleaning
Inspection and Cleaning describes how to inspect for dirt and damage. It also describes how to clean the exterior and interior of the
instrument. Inspection and cleaning are done as preventive maintenance. Preventive maintenance, when done regularly, may prevent
instrument malfunction and enhance its reliability.
Preventive maintenance consists of visually inspecting and cleaning the instrument and using general care when operating it.
How often to perform maintenance depends on the severity of the environment in which the instrument is used. A proper time to perform
preventive maintenance is just before instrument adjustment.
Exterior cleaning (other than display)
Clean the exterior surfaces of the chassis with a dry lint-free cloth or a soft-bristle brush. If any dirt remains, use a cloth or swab dipped in
a 75% isopropyl alcohol solution. Use a swab to clean narrow spaces around controls and connectors. Do not use abrasive compounds on
any part of the chassis that may damage the chassis.
Clean the On/Standby switch using a cleaning towel dampened with deionized water. Do not spray or wet the switch itself.
CAUTION: Avoid the use of chemical cleaning agents which might damage the plastics used in this instrument. Use only
deionized water when cleaning the front-panel buttons. Use a 75% isopropyl alcohol solution as a cleaner for cabinet parts. Before
using any other type of cleaner
Inspection - Exterior. Inspect the outside of the instrument for damage, wear, and missing parts. Immediately repair defects that could
cause personal injury or lead to further damage to the instrument.
, consult your Tektronix Service Center or representative.
5 Series B Mixed Signal Oscilloscope Service Manual MSO54B, MSO56B, MSO58B13
Maintenance
Table 1: External inspection checklist
ItemInspect forRepair action
Cabinet, front panel, and coverCracks, scratches, deformations, damaged
hardware
Front-panel knobsMissing, damaged, or loose knobsRepair or replace missing or defective knobs
ConnectorsBroken shells, cracked insulation, and
deformed contacts. Dirt in connectors
Carrying handle and cabinet feetCorrect operationRepair or replace defective module
AccessoriesMissing items or parts of items, bent pins,
broken or frayed cables, and damaged
connectors
Repair or replace defective module
Repair or replace defective modules. Clear
or brush out dirt
Repair or replace damaged or missing items,
frayed cables, and defective modules
Flat panel display cleaning
Clean the flat panel display surface by gently rubbing the display with a clean-room wipe (such as Wypall Medium Duty Wipes, #05701,
available from Kimberly-Clark Corporation), or an abrasive-free cleaning cloth.
If the display is very dirty
gently rub the display surface. Use only enough liquid to dampen the cloth or wipe. Avoid using excess force or you may damage the
display surface.
CAUTION: Improper cleaning agents or methods can damage the flat panel display
•
Do not use abrasive cleaners or surface cleaners to clean the display.
•Do not spray liquids directly on the display surface.
•Do not scrub the display with excessive force.
CAUTION: To prevent getting moisture inside the instrument during external cleaning, do not spray any cleaning solutions directly
onto the screen or instrument.
, moisten the wipeor cloth with distilled water, a 75% isopropyl alcohol solution, or standard glass cleaner, and
.
Interior cleaning
Y
ou can only clean the interior of the rear chassis assembly
Procedures topics.
Do not disassemble or clean the front chassis assembly (other than cleaning the front panel display and removing panel knobs).
Disassembling the front chassis assembly requires that the instrument be returned to your nearest Tektronix Service Center for calibration.
Warning: To avoid electric shock or damage to the instrument, remove instrument power. Before performing any procedure that
follows, power down the instrument and disconnect it from line voltage.
•
Blow off dust with dry, low-pressure (approximately 9 psi), deionized air.
•Use a soft-bristle, non-static-producing brush for cleaning around components.
•
Remove any remaining dust with a lint-free cloth dampened in isopropyl alcohol (75% solution). (A cotton-tipped applicator is useful for
cleaning in narrow spaces and on circuit boards).
•If you must use a liquid for minor rear chassis interior cleaning, use a clean-room wipe (such as Wypall Medium Duty Wipes, #05701,
available from Kimberly-Clark Corporation) dampened with a 75% isopropyl alcohol solution.
•Inspect the internal portions of the instrument for damage and wear. See Table 2 on page 15. Defects should be repaired immediately.
•If any circuit board is repaired or replaced, you must perform the Performance Verification procedure in the specifications and
performance verification manual, which was provided with your instrument. This manual is also available at www.tektronix.com/
manuals, by searching for your product name. If the instrument fails the Performance Verification tests, it must be returned to a
Tektronix Service Center for repair and calibration.
. To access the rear chassis assembly, see the Removal and Installation
5 Series B Mixed Signal Oscilloscope Service Manual MSO54B, MSO56B, MSO58B14
CAUTION: To prevent damage from electrical arcing, ensure that circuit boards and components are dry before applying power to
the instrument.
able 2: Internal inspection checklist
T
ItemInspect forRepair action
Circuit boardsLoose, broken, or corroded solder
connections. Burned circuit boards. Burned,
broken, or cracked circuit-run plating.
CapacitorsDamaged or leaking cases. Corroded solder
on leads or terminals.
Wiring and cablesLoose plugs or connectors. Burned, broken,
or frayed wiring.
ChassisDents, deformations, and damaged
hardware.
Remove and replace damaged circuit board.
Firmly seat connectors. Replace defective
cables.
Straighten, repair, or replace defective
hardware.
Lubrication
There is no periodic lubrication required for this instrument.
Maintenance
Returning the instrument for service
When repacking the instrument for shipment, use the original packaging. If the packaging is unavailable or unfit for use, contact your local
Tektronix representative to obtain new packaging.
Seal the shipping carton with an industrial stapler or strapping tape.
Before returning the instrument for service, contact the Service Center to get an RMA (return material authorization) number, and any
return or shipping information you may need.
If the instrument is being shipped to a T
•The RMA number.
•The owner's address.
•Name and phone number of a contact person.
•Type and serial number of the instrument.
•Reason for returning.
•A complete description of the required service.
Mark the address of the Tektronix Service Center and the return address on the shipping carton in two prominent locations.
ektronix Service Center, enclose the following information:
5 Series B Mixed Signal Oscilloscope Service Manual MSO54B, MSO56B, MSO58B15
Maintenance
Removal and replace procedures
This section contains procedures for removal and installation of replaceable modules in the instrument. Refer to Replaceable Parts List for
lists and exploded views of replaceable modules.
Any module inside of the chassis that does not have a remove and replace procedure requires that the entire instrument be returned to
Tektronix Service Center for service.
Warning: Before performing this or any other procedure in this manual, read the safety summaries found at the beginning of
this manual. Also, to prevent possible injury to service personnel or damage to the instrument components, read Preventing
ESD on page 13.
Before performing any procedure in this subsection, disconnect the power cord from the line voltage source. Failure to do so could
cause serious injury or death.
Note: Read the cleaning procedure before disassembling the instrument for cleaning.
Required equipment
Most assemblies in this instrument can be removed with a T-10 or T8 T
orx® screwdriver tip.
Table 3: Required equipment for removal and replacement
Item No.NameDescription
1Screwdriver handleAccepts Torx-driver bits
2T-10 Torx tipUsed for removing instrument screws. Torx-driver bit for T-10 size
screw heads
3T-8 Torx tipUsed for removing instrument screws. Torx-driver bit for T-8 size
screw heads
43/16 inch open-end wrenchUsed to remove nut posts
5Proper antistatic work environmentTo prevent electrostatic damage to components whenever you work
on the instrument, wear properly-grounded electrostatic prevention
wrist and foot straps, and work in a tested antistatic environment on
an antistatic mat.
Remove front-panel knobs
Use this procedure to remove and replace front-panel knob assemblies.
Before you begin
•T
o prevent electrostatic damage to components whenever you work on the instrument, wear properly-grounded electrostatic prevention
wrist and foot straps, and work in a tested antistatic environment on an antistatic mat.
About this task
There are eight knob assemblies that can be removed from the front case.
Procedure
1. To remove a knob assembly, pull the knob straight out of the front panel. Finger strength is adequate to pull knobs. Do not use pliers.
2. To reinstall a knob, align the knob with the shaft indent and press the knob onto the shaft. Turn the knob to make sure there is a
smooth rotation.
5 Series B Mixed Signal Oscilloscope Service Manual MSO54B, MSO56B, MSO58B16
Maintenance
Remove SATA riser board assembly
Use this procedure to remove and replace the external hard drive SAT
Before you begin
•To prevent electrostatic damage to components whenever you work on the instrument, wear properly-grounded electrostatic prevention
wrist and foot straps, and work in a tested antistatic environment on an antistatic mat.
About this task
See figure Front chassis. Remove the external hard drive SATA riser bracket and board from the chassis using the following steps:
Procedure
1. Set instrument on its back, with the bottom facing you.
2. Open and remove the hard drive door from the bottom of the instrument.
3. Remove the three T-10 Torx screws securing the SATA riser board bracket assembly to the chassis.
4. Remove the SATA riser board bracket assembly from bottom of chassis.
5. To remove the SATA riser board, remove the two T-10 Torx screws securing the SATA riser board to the riser bracket.
6. To reinstall, reverse the steps. Tighten the T-10 Torx screws to 0.65 N·m.
A riser board assembly.
Remove feet
Use this procedure to remove and replace bottom feet assemblies or gain access to the rear chassis assembly.
Before you begin
•To prevent electrostatic damage to components whenever you work on the instrument, wear properly-grounded electrostatic prevention
wrist and foot straps, and work in a tested antistatic environment on an antistatic mat.
About this task
Remove the two flip feet assemblies from the rear chassis using the following steps.
Procedure
1. Remove all cables and the power cord from the rear panel.
2. Set the instrument on its back side so the bottom is facing you.
3. Flip open both feet assemblies.
4. Use a screwdriver with T-10 Torx tip to remove the four screws from each foot assembly.
5. Remove the feet assembles.
6. To reinstall, reverse the steps. Use a screwdriver with T-10 Torx tip to secure the eight screws. First insert and tighten the screws that
are near the front edge of the instrument, then insert and tighten the screws that are near the rear edge of the instrument. Tighten to
0.65 N·m.
Remove handle
Use this procedure to remove and replace the handle assemblies.
Before you begin
•To prevent electrostatic damage to components whenever you work on the instrument, wear properly-grounded electrostatic prevention
wrist and foot straps, and work in a tested antistatic environment on an antistatic mat.
About this task
Remove the handle assemblies (table 6, index #13) using the following steps.
5 Series B Mixed Signal Oscilloscope Service Manual MSO54B, MSO56B, MSO58B17
Procedure
Maintenance
1. Use a screwdriver with T-10 T
2. Disengage the handle from the pins on the couplers (table 6, index #17) and remove the handle.
3. Remove the two couplers.
4. To reinstall, reverse the steps. Use a screwdriver with T-10 Torx tip to secure the screws. Tighten to 0.65 N·m.
orx tip to remove two screws (table 6, index #18) from each side of the handle.
Remove rear grill and case
Use this procedure to remove and replace the rear grill and rear case.
Before you begin
•To prevent electrostatic damage to components whenever you work on the instrument, wear properly-grounded electrostatic prevention
wrist and foot straps, and work in a tested antistatic environment on an antistatic mat.
•Remove handle on page 17.
•Remove feet on page 17.
About this task
Remove the grill (table 6, index #14) and rear case (table 6, index #10) using the following steps:
Procedure
1. Use a screwdriver with T-8 Torx tip to remove the six screws securing the grill to the rear case (table 6, index #15) .
2. Put fingers in handle hub holes on each side of the grill and pull the grill off of the rear case.
3. Use a screwdriver with T-10 Torx tip to remove the six screws securing the rear case to the rear chassis (table 6, index #9) .
4. Slide the rear case off of the rear chassis.
5. To reinstall, reverse the steps. Tighten the six T-10 Torx rear case screws to 0.65 N·m. Tighten the six T-8 Torx rear grill screws to 0.45
N·m.
Remove rear chassis assembly
Use this procedure to remove and replace the rear chassis, to access rear chassis assemblies (power supply, main fan, Carrier interface
assembly, AFG Riser board).
Before you begin
•To prevent electrostatic damage to components whenever you work on the instrument, wear properly-grounded electrostatic prevention
wrist and foot straps, and work in a tested antistatic environment on an antistatic mat.
•Remove rear grill and case on page 18
About this task
Remove the rear chassis assembly from the front chassis assembly using the following steps.
Procedure
1. Use a screwdriver with a with T-10 Torx tip to remove the 19 screws securing the rear chassis to the front chassis. There are five
screws each along the top and bottom, and four screws on each side.
2. Insert a large flat blade screwdriver no more than 1/4 inch into a rectangular slot on the corner of the rear chassis (see following
image). Rotate the screwdriver to lift the corner of the rear chassis from the front chassis. Repeat on each corner. There may be a little
resistance from the front right corner of the bottom edge, where the rear chassis interconnects to the front chassis.
5 Series B Mixed Signal Oscilloscope Service Manual MSO54B, MSO56B, MSO58B18
Maintenance
3. Lift the rear chassis off of the front chassis.
4. T
o reinstall, reverse the steps:
a) Align the rear chassis assembly with the front chassis, slide in, and push gently to seat the connectors.
b) Use a screwdriver with T-10 Torx tip to install the 18 chassis screws securing the rear chassis to the front chassis. Tighten to 0.65
N·m.
Remove the baffle bracket
Use this procedure to remove and replace the baffle bracket from the rear chassis, to gain access to the power supply assembly.
Before you begin
•To prevent electrostatic damage to components whenever you work on the instrument, wear properly-grounded electrostatic prevention
wrist and foot straps, and work in a tested antistatic environment on an antistatic mat.
•Remove rear chassis assembly on page 18
Procedure
1. Set the rear chassis with the rear side down.
2. Remove the five T-10 Torx screws from the baffle bracket. The middle two screws are Loctite patch screws (see Replaceable Parts
List).
5 Series B Mixed Signal Oscilloscope Service Manual MSO54B, MSO56B, MSO58B19
3. Remove the 14 T
-10 T
orx screws from outside the chassis that secure the baffle bracket in place.
Maintenance
4. To reinstall, reverse the steps. Use a T-10 Torx screwdriver to tighten the screws to 0.65 N·m.
Remove the power supply assembly
Use this procedure to remove and replace the power supply assembly.
Before you begin
To prevent electrostatic damage to components whenever you work on the instrument, wear properly-grounded electrostatic prevention
•
wrist and foot straps, and work in a tested antistatic environment on an antistatic mat.
•Remove the baffle bracket on page 19
5 Series B Mixed Signal Oscilloscope Service Manual MSO54B, MSO56B, MSO58B20
Maintenance
About this task
Use the following steps to remove the power supply assembly from the rear chassis and access the power supply bracket, board, cable,
and fan.
Procedure
1. Disconnect the cables connecting the power supply to the carrier interface assembly, AFG riser board, and AC line filter
2. Use a T-10 Torx bit screwdriver to remove the four screws securing the power supply assembly to the chassis. Tighten screws to 0.65
N·m when reinstalling.
.
5 Series B Mixed Signal Oscilloscope Service Manual MSO54B, MSO56B, MSO58B21
Maintenance
3. Remove the power supply assembly from the rear chassis.
4. Disconnect the three power supply cables from the power supply board.
5. Remove the fan from the four elastic retaining grommets that secure the fan to the bracket. To reinstall the fan, use needle nose pliers
to pull the grommet ends through the fan mounting holes.
6. Use a T
-10 Torx bit screwdriver to remove the seven screws securing the power supply board to the power supply bracket.
5 Series B Mixed Signal Oscilloscope Service Manual MSO54B, MSO56B, MSO58B22
Maintenance
7. Remove the power supply board from the power supply shield and bracket.
8. Remove the power supply shield from power supply bracket.
o reinstall, reverse the steps. T
9. T
through the side slot, and do not get pinched between the power supply bracket and rear chassis when reinstalling the power supply
assembly. Install new tie down straps (zip ties) if you removed them during disassembly.
Note: Make sure to properly align the power supply board with the power supply shield before securing the board to the power
supply bracket.
ighten all T-10 Torx screws to 0.65 N·m when reinstalling. Make sure black cables dress cleanly
Remove carrier interface assembly
Use this procedure to remove and replace the carrier interface assembly.
Before you begin
•
To prevent electrostatic damage to components whenever you work on the instrument, wear properly-grounded electrostatic prevention
wrist and foot straps, and work in a tested antistatic environment on an antistatic mat.
•Remove SATA riser board assembly on page 17
•Remove rear chassis assembly on page 18
•Remove the baffle bracket on page 19
About this task
The carrier interface assembly contains the AFG Riser assembly. Use this procedure only to sanitize the instrument before sending for
repairs at a Tektronix Service Center.
Procedure
1. Use a T-10 Torx screwdriver to remove the screw between the BNC connectors on the rear panel of the chassis. Use a 3/16-inch open
end wrench to remove the four jack screws from the video connectors on the rear panel.
2. Disconnect the black cables connecting the power supply to the carrier interface assembly and the white cable on the AFG riser board.
You do not need to disconnect the AC line filter cables.
5 Series B Mixed Signal Oscilloscope Service Manual MSO54B, MSO56B, MSO58B23
3. Disconnect fan cables.
Maintenance
4. Use a T-10 Torx screwdriver to remove the eight screws on the bottom of the chassis.
5 Series B Mixed Signal Oscilloscope Service Manual MSO54B, MSO56B, MSO58B24
5. Use a T-8 Torx screwdriver to remove the two screws on the top front edge of the of the carrier interface chassis.
Maintenance
6. Lift the front edge of the carrier interface assembly tray to clear the two shallow screw posts from the last step, then pull away from the
chassis. There will be a slight resistance due to the springs on the rear of the chassis for the I/O connectors.
7. To reinstall, reverse the steps. Tighten all T-10 Torx screws to 0.65 N·m when reinstalling. Tighten all T-8 Torx screws to 0.45 N·m
when reinstalling. Tighten the jack screws to 0.45 N·m when reinstalling. Reconnect the main fan cable and the power supply cables.
Remove the AFG riser assembly
Use this procedure to remove and replace the AFG riser assembly from the carrier interface assembly. Only use this procedure as part of
the sanitize process before sending the instrument for repairs at a Tektronix Service Center.
Before you begin
•To prevent electrostatic damage to components whenever you work on the instrument, wear properly-grounded electrostatic prevention
wrist and foot straps, and work in a tested antistatic environment on an antistatic mat.
•Remove carrier interface assembly on page 23. The carrier interface assembly must be removed from the rear chassis before
removing the AFG riser assembly. There is not enough clearance for the BNC and video connectors to remove the assembly while it is
installed in the chassis.
Procedure
1. Use a T-10 Torx screwdriver to remove the one screw on the AFG riser assembly bracket.
5 Series B Mixed Signal Oscilloscope Service Manual MSO54B, MSO56B, MSO58B25
2. Lift the AFG riser assembly straight up from the carrier interface assembly.
3. To reinstall, reverse the steps. Tighten the T-10 Torx screw to 0.65 N·m when reinstalling.
Maintenance
Remove handle hub assembly
Use this procedure to remove and replace the handle hubs from the rear chassis. You will need to remove the left side hub if you want to
remove the main fan.
Before you begin
•To prevent electrostatic damage to components whenever you work on the instrument, wear properly-grounded electrostatic prevention
wrist and foot straps, and work in a tested antistatic environment on an antistatic mat.
•Remove rear chassis assembly on page 18
•Remove the baffle bracket on page 19
Procedure
1. Remove the left and right handle hub assemblies from the inside walls of the chassis using a T-10 Torx bit screwdriver. Two screws will
be removed for each hub assembly.
2. To reinstall, reverse the steps. Use a screwdriver with a T-10 Torx tip to tighten the screws to 0.65 N·m.
Remove the main fan assembly
Use this procedure to remove and replace the main fan from the rear chassis.
Before you begin
•To prevent electrostatic damage to components whenever you work on the instrument, wear properly-grounded electrostatic prevention
wrist and foot straps, and work in a tested antistatic environment on an antistatic mat.
•Remove the baffle bracket on page 19
•Remove handle hub assembly on page 26 next to the main fan
•Remove carrier interface assembly on page 23
Procedure
1. Use a T-10 Torx screwdriver to remove the eight screws from the main fan assembly bracket and rear chassis.
5 Series B Mixed Signal Oscilloscope Service Manual MSO54B, MSO56B, MSO58B26
Maintenance
2. Remove the main fan assembly from the rear chassis.
3. To remove the fan from the bracket, carefully pull the fan from each corner of the bracket to disconnect the elastic fan attachments.
4. T
o reinstall, reverse the steps. Install the fan on the bracket in the correct orientation for the fan power cable (see photo). Use a needle
nose plier to reinstall the fan elastic attachments on each corner. Tighten the T-10 Torx screws to 0.65 N·m when reinstalling.
Troubleshooting 5 Series B MSO
CAUTION: Before performing this or any other procedure in this manual, read the General Safety Summary and Service Safety
Summary found at the beginning of this manual.
To prevent possible injury to service personnel or damage to electrical components, please read information on Preventing ESD.
(See
Preventing ESD on page 13.)
This section contains information and procedures designed to help you isolate faults to a module.
This section requires that service personnel have the appropriate skills to work on this instrument, including PC troubleshooting and
Microsoft Windows operating system skills. Details of PC and Windows operation and service are not in this manual.
For assistance, contact your local Tektronix Service Center.
Service level
This subsection contains information and procedures to help you determine if a faulty power supply is the problem with your instrument. If
replacing the power supply does not fix the fault, you will need to return the instrument to a Tektronix Service Center for repair, as no other
internal electronic assemblies or modules are user-replaceable.
Check for common problems
Use the following table to help isolate possible failures. The table lists problems and possible causes. The list is not exhaustive, but it may
help you eliminate a problem that is quick to fix, such as a loose power cord. For more detailed troubleshooting, see the Troubleshooting
flow chart on page 29.
5 Series B Mixed Signal Oscilloscope Service Manual MSO54B, MSO56B, MSO58B27
Table 4: Failure symptoms and possible causes
SymptomPossible cause(s)
Instrument will not power onPower cord not plugged in.
Faulty power supply.
Defective micro-controller assembly.
Instrument powers on, but one or more fans will not operateFaulty fan power cable.
Fan power cable not connected to circuit board.
Defective fan .
Faulty power supply.
One or more defective point of load regulators.
Flat-panel display blank or has streaks in displayFaulty LCD screen or video circuitry.
Equipment required
•Digital voltmeter to check power supply voltages.
0.1 inch spacing 2-pin jumper.
•
•An antistatic work environment. To prevent electrostatic damage to components whenever you work on the instrument, wear
properly-grounded electrostatic prevention wrist and foot straps, and work in a tested antistatic environment on an antistatic mat.
Maintenance
5 Series B Mixed Signal Oscilloscope Service Manual MSO54B, MSO56B, MSO58B28
Troubleshooting flow chart
Follow the troubleshooting flow chart to determine the action for a fault condition.
Maintenance
Figure 1: Primary troubleshooting tree
Status LEDs. A set of six bi-color LEDs report the power management status of the instrument. These LEDs are located under the cover
on the bottom of the instrument.
5 Series B Mixed Signal Oscilloscope Service Manual MSO54B, MSO56B, MSO58B29
Maintenance
Figure 2: Power status LEDs
All of these LEDs should be green a few moments after powering on the instrument. If any of these LEDs are red, or are not lit, return the
instrument to a Tektronix Service Center for repair
.
Troubleshoot the power supply
Use this procedure to determine if the power supply is defective and needs replaced.
Before you begin
•To prevent electrostatic damage to components whenever you work on the instrument, wear properly-grounded electrostatic prevention
wrist and foot straps, and work in a tested antistatic environment on an antistatic mat.
•Remove rear chassis assembly on page 18
•Remove the baffle bracket on page 19
Procedure
1. Connect the power cord to the AC connector on the back of the rear chassis.
2. Measure for +12 V
you do not measure +12 VDC at Pin 10 of J3203 connected to the circuit board:
between chassis and pin 10 of J3203 (large connector). If there is +12 VDC at pin 10, go to step 3 on page 31. If
DC
5 Series B Mixed Signal Oscilloscope Service Manual MSO54B, MSO56B, MSO58B30
a) Disconnect the AC power cord.
Disconnect J3203 from the circuit board.
b)
c)
Connect the AC power cord.
d) Measure for +12 V
If there is no +12 VDC value on pin 10, carefully check for 115 V
between pin 10 (+12 VDC) and pin 18 (ground) on the disconnected cable.
DC
at the connectors of the AC line filter. If there is AC at the line
AC
filter, replace the power supply module or reassemble and return the instrument to a Tektronix Service Center for repair.
Warning: Be careful when measuring the AC line voltage to avoid injury to yourself or damage to the instrument.
Maintenance
3. If there is +12 V
at pin 10 of the disconnected J3203 cable, do the following:
DC
a) Disconnect the AC power cord.
Reconnect J3203 to the circuit board.
b)
c) Connect the AC power cord.
d) Insert for one (1) second and then remove a 0.1-inch-spaced shorting jumper between pins 9 and 10 of the Service connecter pins
on the edge of the circuit board (see following image). Wait five (5)seconds as the fans turn on and the power supply powers on.
e) Measure for +12 V
If all these pins have +12 VDC present, then the power supply is working correctly
between chassis (ground) and pins 1 through 4 and pins 11 through 15 on J3203.
DC
. Disconnect the AC power cord, reassemble the
instrument, and return the instrument to a Tektronix Service Center for repair.
Instrument self tests
The instrument runs self test diagnostics during every power on. The power on self tests ensure that the hardware and software are
functionally working. The tests provide limited diagnostic information, and provide no performance information.
If the instrument detects errors during power on, a pop-up message indicates that a failure has occurred. To display the Self test menu and
results, select Utility > Self Test. Select a test mode and run the self tests. If you continue to get errors on one or more tests, you will need
to return the instrument to your nearest Tektronix Service Center for repair.
Software updates
To update the application software:
1. Go to www.tek.com/product-support.
2. Enter a model number (MSO54B, MSO56B, or MSO58B) in the Enter Product or Product Series Name field and click Go. Any 5 Series
B model number will do, as all models use the same software update.
5 Series B Mixed Signal Oscilloscope Service Manual MSO54B, MSO56B, MSO58B31
3. Click the Software tab.
4. On the oscilloscope, tap Help > About.
5. Compare the version number of the installed software to the version on the web:
Maintenance
a. If the version number on the oscilloscope is the same as the version on the web, you have the latest version. Y
install new software. Exit this procedure.
b. If the version number on the oscilloscope is a lower number than the version on the web, you can download and install new
software. Continue with the rest of this procedure.
6. Select the highest-numbered version (5 Series B MSO Embedded OS Firmware - VX.X
7. Click Download File to start the download.
8. When done downloading, unzip the downloaded file.
9. Open the file install.txt and follow the instructions in the file.
).
ou do not need to
After power supply module replacement
After removal and replacement of the power supply module, you must perform the Performance Verification procedures, found in the
Specifications and Performance Verification manual (Tektronix part number 077-1306-xx) . Download this manual from the Tektronix Web
site (www.tek.com/manuals).
If the instrument fails the Performance Verification tests, it must be returned to a Tektronix Service Center for adjustment.
5 Series B Mixed Signal Oscilloscope Service Manual MSO54B, MSO56B, MSO58B32
Replaceable parts
Replaceable parts
Parts ordering information
Use the lists in the appropriate section to identify and order replacement parts for your product. Replacement parts are available through
your local T
Standard accessories for these products are listed in your user manual. The user manual is available at www.tek.com/manuals.
Changes to Tektronix products are sometimes made to accommodate improved components as they become available and to give you the
benefit of the latest improvements. Therefore, when ordering parts, it is important to include the following information in your order:
•Part number
•Instrument type or model number
•Instrument serial number
•Instrument modification number, if applicable
If you order a part that has been replaced with a different or improved part, your local Tektronix field office or representative will contact you
concerning any change in part number.
ektronix field office or representative.
Module servicing
Modules can be serviced by selecting one of the following three options. Contact your local Tektronix Service Center or representative for
repair assistance.
Module exchange. In some cases, you may exchange your module for a remanufactured module. These modules cost significantly
less than new modules and meet the same factory specifications. For more information about the module exchange program, call
1-800-833-9200. Outside North America, contact a Tektronix sales office or distributor; see the Tektronix Web site (www.tek.com) for a list
of offices.
Module repair and return. You may ship your module to us for repair, after which we will return it to you.
New modules. You may purchase replacement modules in the same way as other replacement parts.
5 Series B Mixed Signal Oscilloscope Service Manual MSO54B, MSO56B, MSO58B33
Replaceable parts
Abbreviations
Abbreviations conform to American National Standard ANSI Y1.1-1972.
Using the replaceable parts list
This section contains a list of the replaceable mechanical and/or electrical components. Use this list to identify and order replacement
parts. The following table describes each column in the parts list.
Table 5: Parts list column descriptions
ColumnColumn nameDescription
1Figure & index numberItems in this section are referenced by figure and index numbers to the exploded view
illustrations that follow
2T
3QtyThis indicates the quantity of parts used.
4Name and descriptionAn item name is separated from the description by a colon (:). Because of space
ektronix part numberUse this part number when ordering replacement parts from Tektronix.
limitations, an item name may sometimes appear as incomplete. Use the U.S. Federal
Catalog handbook H6-1 for further item name identification.
.
5 Series B Mixed Signal Oscilloscope Service Manual MSO54B, MSO56B, MSO58B34
Front cover and rear case
Replaceable parts
Figure 3: Front cover and rear case exploded view
Table 6: Front cover and rear case
Index
number
Figure 3 on page 35
-1
-2200-5406-XX1COVER, FRONT PROTECTIVE
-3065-1078-XX1MODULE ASSY: SERVICE REPLACEMENT KIT; HANDLE HUB LEFT & RIGHT (SET)
-4202-0521-XX1CASE, REAR, SAFETY CONTROLLED
-5220-0325-XX6INSERT, 2.5MM, SNAP IN
Table continued…
5 Series B Mixed Signal Oscilloscope Service Manual MSO54B, MSO56B, MSO58B35
Tektronix part number QtyName and description
016-2106-XX1CASE, ACCESSORY FRONT COVER
Replaceable parts
Index
number
-6335-3850-XX1MARKER, IDENTIFICATION, SERVICE US PLUS, ENGLISH
-7050-3904-XX1MODULE ASSY: SERVICE REPLACEMENT KIT; METAL HANDLE W/PLASTIC GRIP
-8
-9211-1573-XX6SCREW, CAPTIVE; M2.5 X .45 X 14 FLAT HEAD, TORX T8, W/ DOGPOINT